NARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS User Manual

June 5, 2024
NARVON

NARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS

SAFETY

  • Children must not play with the machine:
    This appliance can be used by children who are 8 years old or over and by people with reduced physical, sensorial, or mental capacities or with lack of experience and know-how if they have been given the appropriate supervision and training regarding the use of the appliance in a safe way and understand the dangers involved. Cleaning and maintenance to be carried out by the qualified operator must not be done by unsupervised children.

  • Emergency situations:
    WARNING In each emergency situation, in order to stop the machine, push the black switch located under the machine and unplug it. In the event of machine blockage due to cooling, turn the machine off and contact the help center or a specialised technician. In the event of fire, immediately evacuate the area to allow the personnel in charge and equipped with suitable protective means to intervene. Always use standardised extinguishers, never use water or substances of an uncertain nature.

  • Prevent risks of lethal electric shocks and fire:

    • The connections to the electricity network must be carried out as established by the current safety standards in the country where the machine is used.
    • The outlet that the machine is connected to must:
  • Correspond to the type of plug that it is fitted with

  • Correspond to specs outlined on the data plaque

  • Be properly grounded

  • Be connected to a circuit breaker

    • The electricity cable must not:
  • Come into contact with any type of liquid

  • Be flattened or come into contact with sharp, cutting surface areas

  • Be used to move the machine

  • Be used when it is damaged

  • Be handled with damp or wet hands

  • Be rolled in a ball when operating

  • Be altered. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard

    • It is forbidden:
  • To install it differently than illustrated

  • To use it near flammable and/or explosive substances

  • To let children play and stay near it

  • To use spare parts not recommended by the manufacturing company

  • To make any technical modification to the machine

  • To submerge it in any type of liquid

  • To wash the machine with water jets

  • To use for purposes that are not indicated in this manual

  • To use it under altered psychophysical conditions due to the influence of drugs, alcohol, psychotropic drugs, etc

  • To install the machine on top of other appliances

  • To use in atmospheres that are explosive, aggressive or with a high concentration of powders or oily substances in suspension in the air

  • To use in atmosphere subject to fire risk

  • Prevent possible damages while the machine is operating:

    • Any use that is different to what is stated and/or with the application of techniques that are different to those illustrated in this publication
    • Any intervention carried out on the machine that is contrary to the indications stated in this publication
    • All uses after the alteration of components and/or safety devices
    • All uses after repairs carried out with components that are not authorised by the manufacturer
    • Installing the machine outdoors
    • Keep ventilation openings, in the appliance enclosure or in the built in structure, clear of obstruction
    • Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer
    • Do not damage the refrigerant circuit
    • Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer

All improper use will void the product’s warranty, the manufacturer waives all liability for possible injuries to people and/or damages to things that may derive from said improper use.

  • Cleaning (by a qualified operator):
    • Use protective latex gloves. Once on, wash your hands with a disinfectant solution
    • Do not use solvents or inflammable materials
    • Do not use abrasive or metallic sponges
    • Try not to disperse liquids into the environment
    • Do not wash components in the dishwasher
    • Do not use the oven or microwave to dry the components
    • Do not submerge the machine in water
    • Do not spray direct jets of water over the machine
    • Only wash using warm water and a suitable sanitising agent (in compliance with current standards in the country of use) that do not cause damage to the components.

FEATURES

DEPOSIT CAPACITY
3.2 Gallons of Slush
WHAT CAN YOU PREPARE?
Slush
Cold Drink
CAN WORK WITH:
Liquid Concentrate
Powder Concentrate
Alcohol
Filtered Fruit Based ProductNARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS fig
1

PARTS DIAGRAM

ACCESSORIES

Food Safe LubricantNARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS fig
3

CONTROL PANEL

NARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS fig
4

MODES

SLUSH Chills the product to get slush.
STANDBY Maintains the product at the right preservation temperature and

saves electrical energy. Recommendable when the establishment is closed.
MIX| Mixing arm activated.

Recommendable when emptying the deposit and the product is liquid.

DEFROST

| Defrosts the product quickly and starts the STAND BY mode automatically. Recommendable when you want to empty the deposit but the product is still slush. Recommendable to melt ice crystals and get a homogeneous product.

(During Defrost, Slush and Stand By mode of any tank is deactivated)

STOP| All functions deactivated.

INSTALLATION

UNPACKING
Once the machine has been received, it must be moved to the place where it will be installed:

  1. Make sure that nobody is within the lifting and load movement operation radius and, in particularly difficult situations, use personnel who control the movements to be carried out.
  2. Moving the machine must be done by at least two people in a vertical position.
  3. Avoid bumpy routes, paying attention to the dimensions and possible protruding parts.
  4. It is prohibited to make additional cuts in the packaging.
  5. Try not to damage the packaging as it could be used again in the future.
  6. In the established place and to connect to the network.

Damages that the machine may suffer during transport and moving are not covered by the warranty. Repair and replacement of parts that may get damaged must be paid for by the customer.

TREATMENT OF PACKAGING
Recycling: On the one hand, it can be subdivided according to the type of materials of which it is made up and they can be treated according to the provisions of the rules enforced in the country where the machine is located.
Conserve for future use: On the other hand, it is possible to conserve the packaging as it might be useful for future movements or transport of the machine.

BEFORE THE FIRST START-UP
Washing and Sanitation: It is recommendable to carry out careful cleaning and sanitisation of the machine.
Parameter Configuration: Perform the INSTALL procedure and configure the parameters required.

POSITIONING
All of the operations illustrated in this section are to be exclusively carried out by specialised technicians, those who have to organize the different operative sequences and the use of suitable means to act at all times within the rigorous application of current standards regarding this matter.
The following requirements must be met before installing the machine in the establishment:

  1. That the network voltage coincides with the one indicated on the identification label.
  2. Operating room temperature: 20°C and 40°C 68°F and 104°F.
  3. Must be installed in a place where it can be monitored by qualified personnel.
  4. It must be placed horizontally on a solid, flat and stable surface.
  5. Easy access to the plug.
  6. That the laws and current technical standards are complied with when carrying out the installation.

OPERATION

PRODUCTS SAFE TO USE

  • Water + Liquid Concentrate
  • Water + Powder Concentrate
  • Alcohol
  • Filtered Fruit-Based Product
    In any case, the amount of sugar must be between 11%-20%. A lower concentration may damage the spiral beaters and/or the motors.

FILLING THE BOWL
Assemble Air Filter: Locate the filter in the machine’s packaging, insert it into the groove, at the bottom of the chassis, at the front. Slide it completely until it stops. (Fig. 1)
Open the Lid: Lift the front part. (Fig. 2)
Filling the Bowl: Do not use liquids with temperatures over 25ºC/77ºF.
Filling Level: MAX up to sticker; MIN cover the evaporator. (Fig. 3)
Close the Lid: Lower the front part.
PREPARING COLD DRINKS
Start-Up: Push the Main switch. Machine charged. (Fig. 4)
Slush: Press OPERATING MODE Until the display shows: SLUSH (Fig. 5)
Cold Drink: Press OPERATING MODE Until the display shows: STANDBY (Fig. 6)NARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS fig 7

During Preparation We Can See:NARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS
fig 8

SERVING THE PRODUCT
The Push and Pull tap allows us to serve the product in two different ways:
Pull: Pull the handle. (Fig. 7)
Push: Push the handle. (Fig. 8)NARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS
fig 9

IF ICE CRYSTALS APPEAR
Select Defrost Mode: Press OPERATING MODE Until the display shows: DEFROST (Fig. 9)
Allows you to defrost the product quickly. Wait until Defrost finishes. (During Defrost, Slush and Stand By mode of any tank is deactivated)
Prepare Slush: Press OPERATING MODE Until the display shows: SLUSH (Fig. 10)
In this way, the slush always remains homogeneous and prevents the formation of excessively large ice crystals.NARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS
fig 10

CLOSE PREMISES (STANDBY MODE)

Select Standby Mode: Press OPERATING MODE Until the display shows: STANDBY (Fig. 11)
During the periods when the establishment is closed, it is possible to use the machine in maintenance mode. In this way, you will save a considerable amount of electrical energy
as the compressor only operates during the strictly required time to maintain the right temperature for the product(max. 3ºC)
(max. 37.4 ºF).

SETTINGS

MENU ACCESS
Press SETTINGS for 5 seconds

PARAMETERS

SLUSH THICKNESS
INSTALL
MAINTENANCE
LANGUAGE
°C / F
RESTORE DEFAULT
LCD BACKLIGHT
LIGHT
AUTO FUNCTIONS
DATE AND TIME

BROWSE THROUGH THE USER’S MENUNARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS
fig 13

SETTING THE SLUSH CONSISTENCYNARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS
fig 14NARVON 378NSSM2 FROZEN BEVERAGE
DISPENSERS fig 15

SETTINGS

INSTALL (SET UP THE UNIT)
This step is needed at the commissioning before start slush mode properly.NARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS fig
16

The main display with two asterisks () indicates that the INSTALL procedure is running. In 20 to 40 minutes, the asterisks will disappear, indicating that the INSTALL procedure is complete.
The AUTO FUNCTIONS feature cannot be active when performing the INSTALL procedure.
MAINTENANCE (RESTORE PREVENTIVE MAINTENANCE WARNING)**
Allows you to restore the preventive maintenance warning countdown. Maintenance warning is an option. May be deactivated by a specialized technician.

NARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS fig 17

SETTING LANGUAGE
Allows you to set the display language, it has following languages: Italian, English, Español, French, or German
TEMPERATURE SCALE (°C/F)NARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS fig
18 RESTORE DEFAULT SETTINGS
Allows you to reset all the parameters in the user’s menu.NARVON 378NSSM2
FROZEN BEVERAGE DISPENSERS fig 19

LCD BACKLIGHT
Allows you to backlight intensity.

NARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS fig 20

LID ILLUMINATION
Allows you to activate lid illumination.NARVON 378NSSM2 FROZEN BEVERAGE
DISPENSERS fig 21

DATE AND TIME
Allows you to set the date and time.NARVON 378NSSM2 FROZEN BEVERAGE
DISPENSERS fig 22

AUTO FUNCTIONS
Allows you to program automatic modes.

Automatic standby/slush active:
This means we do not have to set the Standby mode manually at closing time.
This means we do not have to start production manual.
We can manually configure three automatic functions, S1 – S2 – S3, in the main screen it will indicate the number of active functions that we have configured.

NARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS fig 24

Pressing you can set the time that the machine automatically changes to Standby and Slush mode:NARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS fig
25

NOTE: The auto standby function only works when in slush mode.

CLEANING

CAUTION
The machine must be turned OFF and unplugged from the power source before cleaning.
It is recommended to clean the machine daily for the parts that are in contact with the product. Cleaning has to be done by a qualified operator. Wear protective goggles and gloves when cleaning and maintaining the machine.
EMPTY BOWLS

DISMANTLENARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS fig
27

CLEANINGNARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS fig
28

ASSEMBLY & RINSINGNARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS fig
29

MAINTENANCE

The machine must be examined every six months (which is repeated every six months) and periodically (at least once a year) by a specialized technician. This periodic verification serves to keep the security level of all installed components and the machine itself high. In case a component is worn, it must be replaced by a new original spare part.
It is forbidden to use the machine when only one of its components is defective or worn.
These parts must be replaced every 6 months: (Use 378NSMAINT6)
These parts must be replaced every 12 months: (Use 378NSMAINT12)NARVON
378NSSM2 FROZEN BEVERAGE DISPENSERS fig 31

WARNING ALARMS
The display warns about the possible problems in each deposit. The alarm remains on the screen until the problem is solved.

ALARM SOLUTION
HIGH TEMPERATURE: DIRTY FILTER Clean filter.
VOLTAGE ERROR Some issue with electrical network
LEFT PROBE ERROR Disconnected probe or malfunction, left bowl sensor.
RIGHT PROBE ERROR Disconnected probe or malfunction, right bowl

sensor.
COND . PROBE ERROR| Disconnected probe or malfunction, condenser sensor.
LIGHT ERROR| Go to light menu and switch on the lights.

PROGRAMMING

NARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS fig
32

SLUSH THICKNESS
Slush thickness is adjustable from a level of 1 to 18. The higher the number, the thicker the frozen beverage consistency. The factory default is 9.
IMPORTANT: When the thickness level is set to higher levels, the lid should be fastened to prevent it from opening during operation.NARVON 378NSSM2 FROZEN
BEVERAGE DISPENSERS fig 33

INSTALLATION
The INSTALL menu is used to set up the unit during installation.
IMPORTANT: The AUTO FUNCTIONS feature cannot be active when performing the INSTALL procedure.NARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS fig
34

LANGUAGE
Default language is English. Other languages available are French, German, Italian, and Spanish.NARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS fig
35

PREVENTIVE MAINTENANCE (RESET)

NARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS fig 36TEMPERATURE SCALE
Allows the unit to display the temperature in Celsius (C) or Fahrenheit (F). The default units may vary depending on the version.NARVON 378NSSM2 FROZEN
BEVERAGE DISPENSERS fig 37

RESTORE DEFAULT
Resets the control panel to the factory default settings.NARVON 378NSSM2
FROZEN BEVERAGE DISPENSERS fig 38

LCD BACKLIGHT
Adjusts the intensity of the LCD display backlight. The default setting is 100%.NARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS fig 39

BOWL LIGHTS
Turns the bowl lights ON and OFF. The default setting is ON.NARVON 378NSSM2
FROZEN BEVERAGE DISPENSERS fig 40

AUTOMATIC FUNCTIONS

IMPORTANT: AUTOMATIC FUNCTIONS do not work correctly if the control panel time is not set correctly. The date and time must be configured correctly to work with the AUTOMATIC FUNCTIONS.

Set the clock and date to the current time. See the SETTINGS section on Page 11.NARVON 378NSSM2 FROZEN BEVERAGE DISPENSERS fig 41

DATE AND TIME
Allows to set data and time values.
IMPORTANT: The time format may vary depending on the version.NARVON 378NSSM2
FROZEN BEVERAGE DISPENSERS fig 42

DISPOSAL The crossed out symbol on the bin appears on all the products to remind us about the selective collection obligation. Correctly observing all the regulations regarding the disposal of old products will contribute to protecting the environment.

TROUBLESHOOTING

PROBLEM CAUSE SOLUTION
The machine does not turn ON The Main Switch is OFF Turn

the switch to ON
The machine is not plugged in| Plug the machine into the outlet


Leaking tap

| Tap seal not lubricated| Lubricate tap seal
Damaged seal| Replace tap seal


Loss of product from rear part of the bowl

| Bowl not correctly assembled| Control bowl assembly
Bowl seal not lubricated| Lubricate tap seal
Damaged seal| Replace tap seal
The mixer does not turn| There are blocks of ice inside the bowl| Activate Defrost & Slush, let the product defrost and check that the product is homogeneous



The machine does not produce slush

| Machine near heat sources.| Change machine position
Machine with insufficient ventilation| Change machine position
Dirty filter| Clean the filter
Erroneous regulation of consistency| Correctly regulate the consistency
Noisy mixer| There is not enough product in the bowl| Fill the bowl
The display shows an alarm| Break-down or malfunction| See Alarms or call technician

  • In the event that the machine malfunction is not specified in this table or the solution is not appropriateto solve a specific problem, contact a specialist technician.
  • If the consistency of the product is not adequate, check the consistency adjustment in the Menu. Contact a specialist technician.
  • If the light does not come on, see the section on light alarms, on Page 19.

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