enskate R3 Electric Skateboard User Guide

enskate R3 Electric Skateboard User Guide

Security Warnings

• You should read, understand and abide by the terms and conditions of the user guide before riding skateboard.
• enskate is not liable for any damage caused by unsafe operation or faulty repair, any repairs made by unauthorized technicians will avoid the warranty.
• Do not ride the board if you are under the age of 10 years old.
• Avoid riding on uneven surfaces, dirt, sand, steep hills, cracks, rocks might cause a fall. Be cautious when going down hills.
• Riders may risk death or serious injury from loss of control and falls. Always wear helmet and protective gear such as knee pads, elbow pads, wrist pads while riding skateboard.
• When the gradient is steep (»18%), pay special attention to the brake, or stop using the skateboard downhill.
• Riding on wet or ivy pavement is extremely dangerous due to the potential for losing traction and control.
• Keep fingers, hair, and clothing away from belts, motors, wheels, and all moving parts.
• Emergency brake while riding with high-speed is dangerous, you may need to rely on skating techniques like foot-braking for a gently brake.
• The connection could be unstable or lost when the remote control’s battery is low Stop riding when the low battery warning sign appears. Try to avoid areas with high power electromagnetic radiating equipment, such as radio towers, power lines and radar In some rare cases, connection may also be lost due to unpredictable causes. As a safety precaution, skateboard will shut off immediately when the connection lost. If losing connection happens more than once, stop use it immediately and contact with enskate customer support team. Right after long—term use, do not touch the rear axle or driving motor. The driving motor produces heat and may cause serious burns. Cool down these areas before touching.
• Abide by the laws and regulations in your state or country.
• Do not ride the board if you are under the influence of alcohol or drugs.
• Do frequent maintenance checks, make sure all screws are before riding. If the wheel/bearing is worn, please replace it in time.

Device and Accessories

Packing List

Mini Electric Skateboard

Functions and Instruction

Power On

1. (With the remote powered off}, press the ”Button A” (on the remote) for 1 second, the remote vibrates a short vibration, enters the connecting mode, and the signal LED starts to flash Red slowly (once a second). (With the board powered off), press the *Power“ button on the board (for 0.2 second) to enter the “connecting”mode, and the Red LED on it starts to flash slowly once a second).

Note: the signal LED on the remote and the Red LED on the board turn solid after they are connected to each other.

Power Off

1. ( Power off} manually : (with the remote & the board powered on), pressing the “Button A” on the remote for 2 seconds can turn off the remote, the remote will vibrate a short vibration after the press; pressing the “Power“ button on the board for 1 second can turn off the board.
   Note: if the remote is still on after the board is turned off, the signal LED on the remote will flash Red slowly and vibrate once to remind the user Similarly, if the board is still on after the remote is powered off, the Red LED on the board will flash slowly (to warn the user.)

2. ( Power off} Automatically : if the user let the board stay still with no further operation for 5 minutes, then the remote and the board will turn off automatically.

Connecting & Binding

(Remote & Board are bound before leaving the factory)

1. (With the remote & the board powered off,) press the “Power” button on the board for 5 seconds, the Red LED (on it) starts to flash rapidly to indicate that the board enters the binding mode; then press the *Button A“ on the remote for 5 seconds, the Signal LED (on it) starts to flash Red rapidly to indicate that the remote enters the binding mode, and the remote vibrates two short vibrations and one long vibration to indicate that the binding succeeds. The signal LED on the remote and the Red LED on the board turn solid
   when the binding succeeds.
   Note: when using a new remote and a new board, there is no need to press either the Power button (on the board) or the Button A (on the remote) for 5 seconds to bind them. They enter into the binding mode when they are powered on.

Power Indicators

1. Remote Power Indicator (a single LED): after the remote is powered on, if it detects the power is less than 25% (which can barely support an one-hour operation), the Remote Power LED comes on Red; if the power is sufficient (that is the power can support an operation of at least one hour), then the Remote Power LED comes on Green.
2. If there is only 5% of power (which can only support a 15 minute operation) left, the remote will vibrate a double, long vibration (vibrate for 0.5 second, pause for 0.5 second and then vibrate again for 0.5 second ) and the Remote Power LED starts to flash Red slowly (once a second); if there is only 2.5% of power left, the remote will vibrate a double, long vibration again (the same as the previous) and the Remote Power LED starts to flash Red slowly; and if the power is below the regulated value (3.4V) for safe use and the board stops, the remote will vibrate a short vibration and then turn off automatically.
3. Board Power Indicator (4 LEDs in a row): one LED comes on to indicate there is still 25% of power, one LED flashes to indicate there is only 12.5% of power left
4. if the power is below 25%, the remote will vibrate a double, long vibration
5. if the power is below 12.5%, the remote will vibrate a double, long vibration ;and if the voltage goes below the regulated value for safe use, then the power output will be cut off At this time, it’s better to stop using as soon as possible.

Notes: the remote will display the power of the remote & the board for 2 seconds and then stop when it’s powered on and connected to the board. Press the Button A at any time can re-trigger the display of the power of the remote & the board. The remote only displays the power of the remote when the board is not connected (to the remote).

Throttle/Brake Control

1. User can move the *throttle scroll wheel” forward to speed up, and move it backward to brake.
   Notes: Do not move the “throttle scroll wheel” when pressing the Button A (/Power Switch). If you see the four LEDs (on the remote) flash in the following way, then please check if the “throttle scroll wheel” is at the neutral/zero throttle position.
   

Switch of Skateboard Direction

1. When the board is moving forward, if the user moves the Switch C backward, the remote will vibrate a single, short vibration (0.1 second), the four LEDs will flash one by one from front to back to indicate the “Backward mode”. When the board is moving backward, if the user moves the Switch C forward, the remote will vibrate a single, short vibration, the four LEDs will flash one by one from back to front to indicate the “Forward mode”.

Switch of Gears

1. There are two gears available for the short board: 1st gear & 2nd gear.
2. In 1st gear, the speed ranges from 0 to 10km per hour; in 2nd gear, the speed ranges from 0 to 16km per hour.
3. When in 1st gear, if press the Button B, the remote will vibrate a single, short vibration, the four board power LEDs will flash one by one from one end to the other end to indicate that the board is in 2nd gear now.
4. When in 2nd gear, if press the Button B, the remote will vibrate a single, short vibration, the four board power LEDs will flash one by one from one end to the other end to indicate that the board is in 1st gear now.
5. There are three gears available for the long board: 1st gear, 2nd gear, and 3rd gear.
6. In 1st gear, the speed ranges from 0 to 12km per hour; in 2nd gear, the speed ranges from 0 to 24km per hour; in 3rd gear, the speed ranges from 0 to 30km per hour.
7. When in 1st gear, if press the Button B, the remote will vibrate a single, short vibration, the four board power LEDs will flash one by one from one end to the other end to indicate that the board is in 2nd gear now.
8. When in 2nd gear, if press the Button B, the remote will vibrate a single, short vibration, the four board power LEDs will flash one by one from one end to the other end to indicate that the board is in 3rd gear now.
9. When in 3rd gear, if press the Button B, the remote will vibrate a single, short vibration, the four power LEDs on the board will flash one by one from one end to the other end to indicate that the board is in 1st gear now.
   Note: this operation effects only when the “throttle scroll wheel” is at the neutral position. The specific gear and speed can be adjusted by the specific ESC the user uses.

Charging

1. Charging the remote: the remote vibrates once after it’s connected to a power supply via the charging cable and the remote power LED comes on Red and turns to Green when it’s fully charged.
   Note: the remote can not be used during the charging, it vibrates a single, short vibration and powers off automatically after removing the charging cable.

2. Charging the board battery: with the board powered off, connect it to a power supply via the charger adapter, it automatically enters the charging mode, and the four Red board power LEDs come on; with the board powered on, connect it to a power supply (via the charger/adapter), it enters the charging mode and the four Red board power LEDs come on. The board will automatically turn off after removing the charger/adapter.
   Note: During the charging, the board is not connected to the remote or it doesn’t function even if it’s connected to the remote. In other words, the motor & ESC on the board stop functioning during the process.

Introduction of Battery

Figure: 4

Please keep it clean and dry

Description of battery recharging

1. Charging Method: Connect the standard charger AC with 100 240VAC socket. Insert the DC terminal into charging port at the bottom of the skateboard.Charger indicator light turns red means connection is completed, and the battery is charging, Charger indicator light turns green means charging is completed, then remove all plugs.
   
   Figure: 5

Battery Handling & Disposal

1. Your skateboard may not have a fully-charged battery when first received. Accordingly, you should charge the battery prior to the first use.
2. Never store or use the battery at freezing or below freezing temperature.
3. Make sure to turn off the skateboard after riding it, depleted battery might cause damage. Charge the battery at least once a month even if not using it.
4. Use only the enskate charger and caution when charging. The cord, plug, enclosure and other detail parts require periodic inpection for possible damage. The charger should be operated only by adult.
   Do not use charger near flammable materials. Unplug the charger and disconnect it with skateboard when charging is completed.

Product Specification

Remote Control Diagram

Remote control screen display

Function and operation instruction

Start up
In the off state, long press the “power button” on the remote control for 1 second to turn on the power, the remote control short vibration once, the remote control into the connection mode, and then the slide power button short press 0.2 seconds to turn on the power, into the connection mode.

Shutdown
Under the power on status, long press the remote control “power button” for 2 seconds to turn off the power, the remote control short vibration once; long press the slider “power button” for 1 second to turn off the power.

Connection pairing (the factory has been paired, only operate when replacing the remote control) remote control and the skateboard are in the shutdown state, first of all, the skateboard “power button” long press for 5 seconds, prompted to enter the pairing state, and then long press the remote control “power button™ for 5 seconds, the pairing success prompted and accompanied by two short vibration plus a long vibration indication has been paired successfully, pairing You can use it successfully. Translated with www.DeepL.com/Translator (free version)

Power indicator

Remote control power indication: After the remote control is turned on, if the remote control power detection is lower than 10%, the remote control double long vibration 1 time. When the power is lower than the safe use voltage (3.4V) and the skateboard is connected to the state skateboard stop, the remote control will automatically shut down after short vibration once.
(Note: the above power prompt each time the corresponding screen also appears on the prompt)
Skateboard power indication: skateboard power below 25%, the remote control double long vibration once. When the voltage is lower than the safe use of voltage, the power output is turned off, at this time should be braked as soon as possible.

Translated with www.DeepL.com/Translator (free version)

Throttle/brake control

Push the “throttle wheel” forward to control the skateboard forward, and pull the “throttle wheel” backward to control the skateboard brake. Please make sure to keep the throttle wheel in the natural return state when you turn on the machine, otherwise it may affect the experience.

Skateboard direction switching

Push the “throttle wheel” forward to control the skateboard forward, and pull the “throttle wheel” backward to control the skateboard brake. Please make sure to keep the throttle wheel in the natural return state when you turn on the machine, otherwise it may affect the experience.

Gear switching

Push the “function button” once to switch gears and the remote control vibrates once.

Charging

control charging: After the remote control is connected and charged, the remote control will be short vibrated once, displaying Figure 2

Note: the remote control charging state can not be other operations, unplug the charging cable short shock once automatically shut down  Skateboard battery charging: skateboard off state, connected to the charger, skateboard automatically into the charging state, unplug the charger automatically shut down.
Note: charging state, the skateboard is not connected to the remote control, or connected does not accept the operating instructions. Charging state skateboard motor and ESC part to stop working. Translated with www.DeepL.com/Translator (free version)

Cruise control

During the acceleration process, short press the “power button” to enter the fixed speed cruise mode, while the remote control will vibrate once. When not operating the wheel, the skateboard will maintain the current speed, any other operation will exit the fixed speed.

Maintenance

Clean

For your safety and to avoid potential safety problems, do not wash the board directly with water, only use damp cloth to clean the surface.

Maintenance

1. Termly check if the screws loose.
2. Clean the bearings regularly.
3. For storage, stored the board in a dry and ventilated environment, do not in the sun or hot and humid environment.
4. For long term storage, suggest to full-charge the battery every month and keep the board on 10—30 minutes.
5. Unplug all plugs or connectors after the battery is fully charged.

Troubleshooting

Low Voltage

1. When the remote power is only 5% (for a 15-minute operation), the remote will vibrate a double, long vibration and the remote power indicator (a LED) will flash Red rapidly; when the power is only 2.5%, the remote will vibrate a double, long vibration again, and the LED flashes Red rapidly; and when the voltage goes below the regulated value (3.4V) and the speed(of the skateboard) is below 3km/h for safe use, the remote will automatically turn off
2. When the board power is below 25%, the remote will vibrate a double, long vibration and the board power indicator (4 LEDs) will display in this way when the power is below 12.5%, the remote will vibrate a double, long vibration and the 4 LEDs will display in this way and when the voltage goes below the regulated value for safe use, then there will be no more throttle output and the throttle value will be automatically and slowly reduced to zero(the process will take no more than 3 seconds). At this time, any throttle input will not take effect, only brake input works and you can brake manually.

Note: lt’s better to stop using and charge the corresponding device when the warning (due to low remote power or board power) is given for the first time. Otherwise, the LiPo battery  will be damaged due to over-discharge.

Signal Loss

1. The remote will vibrate once when losing signals for 0.2 second, if the board is during acceleration, the “throttle scroll wheel” will be back to the neutral position immediately and automatically, and then brake slowly and automatically; if the board is during braking, then it will slowly  increase or decrease to a fixed brake force. The remote will enter the searching board mode when signals are lost, it will vibrate once and stop braking slowly when it finds one and re—connect to the one successfully, the board can only resume normal operation after moving the “throttle scroll wheel” to the neutral position.

Motor Lock-up

1. When the motors are locked up or stuck, the remote will keep vibrating intermittently and the board power indicator (4 LEDs) will intermittently flash in this way In that case, please stop running the board and check if the motor(s) are stuck by some foreign material, remove the material immediately and then run the board.

Overheat

1. When the operating temperature of the ESC/motors is above 100°C or below 0°C, the remote will vibrate once and the board power indicator (4 LEDs) will intermittently flash in this way the motor will operate with a reduced power (about 25% throttle).

Note: the user needs to pay attention to the ESC & motor temperatures. When the operating temperature of the ESC/motors is high, he/she needs to find the cause, and use it after the cause is found and problem is improved or solved.

Short-circuit

1. When the ESC detects an ESC or motor short—circuit issue, the remote signal LED will flash intermittently in this way the motor will stop operating .
   Note: power off the board and then turn it on, use it after the problem is solved.

Overcharge

(when going downhill with a fully charged battery)

1. In principle, going downhill with a fully charged battery is prohibited, because the battery will be charged when braking during the going—downhill process, so going downhill with a fully charged can shorten the service life of the board battery or even cause accidents like an explosion or a fire. The user needs to consume some power before going downhill. If some user violates the rule and goes downhill with a fully charged battery, the remote will vibrate and the board power indicator flashes in this way when ESC detects the battery voltage is too high. If the user continues to go downhill, the board will brake automatically to prevent user from doing that. This method can only protect the battery to a limited extent and cannot 100% guarantee for the battery safety.

Specification

M Maximum range test conditions: The rider weighs no more than 60kg, the skateboard is fully charged, the ambient temperature is about 25°,rider skates at low speed on flat road

• Only use charging units supplied by us.
• The adapter and Type—c cable are used for charging remote control.
• Low temperature environment in winter may affect battery performance and range will be lower.

Limited Warranty

1. EnSkate provides a 180-day warranty from the order date on all electric skateboards sold. If the damage is caused by the defect of the product itself, enskate is responsible for providing new parts free of charge, and the shipping cost is borne by the customer. Customers can do inspection and replacement work under the advice of customer service. If it is damaged due to water ingress or improper use, it is not covered by the warranty.
2. If you need to contact customer service because of skateboard problems, you have 3 ways. 1. The priority method is to contact the website where you created the order/2. Send an email to support@enskate.com/3.Add LINE ID: enskate8866
3. enskate will not be responsible for any costs, losses or damages incurred because of the loss or use of any of its products, and enskate specifically disclaims all claims for consequential and incidental damages.
4. This limited warranty is subject to several important restrictions: This limited warranty only applies to products purchased directly from enskate or from a enskate Authorized Reseller.
5. This limited warranty is valid only for the original purchaser of a product, and it cannot be transferred to another person upon the sale, lease, or transfer of the product.
6. This limited warranty does not cover normal wear and tear. Belts,  bearings wheels, and grip tape are normal wear and tear items and are not covered under warranty.
7. Any customization or alterations to the board, mechanical parts, or electronics will void your warranty and likely cause the board to be completely inoperable,so alter at your own risk.
8. Please note that if you take your board out of the country, you will be responsible for shipping and receiving costs for any service or warranty repair.
9. This limited warranty does not apply to anything other than defects in the manufacturing and workmanship of the product.
10. If, upon its inspection, EnSkate discovers that you have modified, changed, or altered the product in any way, this limited warranty is waived.

Environmental Protection

1. This device contains non—removable rechargeable lithium ion batteries. Please follow regulations where you live for recycling or disposing of electronic devices.

FCC Warning

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device mun accept any interference received, including interference that may cause undesired operation.

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.

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