BURG WACHTER eBoxx Easy+ Clever Parcel Carrier for All Your Deliveries User Guide

Quick start guide
eBoxx Easy+ 

Design

A Control panel
B “Start” button
Initiates the opening process or opens the parcel box immediately if the box does not contain any parcels (Empty” status).
c Numeric buttons
The digits “1” and “O” are used for inputting the code
D “End button”
– Ends the opening process and closes the parcel box.
– Status query (occupied/empty)
Emergency lock*
Used for opening in an emergenSignal LEDs
G Delete button
Deletes entered digits
H Note message, general error

Note: Please only remove the cover over the emergency lock if you need to open the Boxx in an emergency. Opening the parcel box using the enclosed key is only intended for emergencies. This procedure does not change the status of the Boxx and will cause the unit to malfunction.

Boxx instructions

Detailed instructions for using the Boxx, its configuration, the associated app, and notes on setting up the storage location can be found using the following link:
www.burg.biz/bedienungsanleitung­paketkasten-eboxx-easy-plus/ or directly via the QR code displayed.

Boxx status

The electronics adopt different status properties depending on the interaction with the Boxx, and these properties have an influence on further operability.
Below is a list of the status options and what they mean.
Note: A status query is performed when the “End” button is pressed.
Details can be found in the chapter “Operation by user” on page 2.

code.
Full| The parcel box is occupied with at least one parcel and can be opened using a user or delivery provider code.
Open| Boxx could not be locked automatically due to the child safety lock and remains unlocked until it is locked manually.

Activatio

| Open the Boxx by pulling the door using the recessed grip above the keypad. Please remove and retain all of the documents supplied with the parcel box, and store in a safe and secure place.
---|---
| Pull out the battery compartment which is located on the inside of the door to the bottom left of the electronics, remove the contact strip and reinsert the battery compartment with the required batteries.
| An automatic calibration process starts when the batteries are deposited. All of the LEDs on the Boxx illuminate for one second and the Boxx EASY+ lock is opened and closed several times. After calibration, the lock is in the “Open” status. Please do not close the door. Perform the following steps immediately and with the door open. Attention: If the door is locked at this point, it can only be opened using the emergency lock.

Note: Please ensure that you are within the Bluetooth range of the Boxx.
The BURG-WACHTER KeyApp is required for commissioning the Boxx EASY+.
The following steps are necessary to connect Boxx with the app:

• The BURG-WACHTER Key App is available for download free of charge from the App Store appropriate for your smartphone. Download and install the app.

• Open the app, read through the license conditions, and confirm with “OK”.

• You will now be asked to register; please enter the applicable data.

• Read and confirm the data protection guidelines and the terms of use and select “Register”.

• Note:The BURG-WACHTER KeyApp is GDPR compliant. No personal data is forwarded to BURG-W~CHTER.

• The Key App requires access to the camera and Bluetooth functionality to scan the QR code and connect the Boxx. Please grant access when prompted.

• Add your Boxx in the Key App by clicking on the “Menu Button” (top left) and navigating to “Boxx / Boxx Setting/ Boxx Units”. Press the 0 icons (bottom right) and scan the QR code supplied with your Boxx.

• Confirm with “Continue”

• Enter any desired name as the name of the box and the administrator
  code. The factory set default administrator code is “1-2-3-4-5-6”

• Confirm your selection in the Key App with the start button

Change administrator code

Note: Please carry out the following settings in the BURG-WACHTER Key App.
Please ensure that you are within the Bluetooth range of the Boxx.
The first step during commissioning is to change the factory set administrator code to a personal code. Any changes to the administrator code and the user code must be made with the door open. Once the locking system has been updated to a new code it must be checked several times keeping the door open.

An administrator code is required for the administration of the Boxx. The administrator code is used, for example, to carry out firmware updates and to add or delete users.  However, the administrator code cannot be used to open aneBoxx.

• Navigate to “Boxx / Boxx settings I Change administrator code” in the smartphone app, and select the Boxx.
• Enter the previously valid administrator code (default factory set code “1-2-3-4-5-6”) and the new administrator code.
• Confirm the new administrator code by repeating the entry and confirming in the KeyApp with the “Start” button.

Create user

Note: Please carry out the following settings in the BURG-WÄCHTER KeyApp.
Please ensure that you are within the Bluetooth range of the Boxx.
The user code enables the Boxx to be opened to remove delivered parcels.
Delivery providers can also be added, removed, and configured with the user code (see following chapter).

• Add a user by navigating to “Boxx / Boxx Settings / User”. Press the icon (bottom right) and select the Boxx.
• Enter the user data and the administrator code and confirm in the KeyApp with the “Start” button.
• The user code is displayed after a successful setup.

Add delivery provider

Note: Please carry out the following settings in the BURG-WÄCHTER KeyApp.
Please ensure that you are within the Bluetooth range of the Boxx.
The delivery provider code of a created delivery provider enables the parcel service provider to open the Boxx to deliver parcels.

• Navigate to “Boxx / Account settings / Administer codes / Delivery person codes”, to add a delivery provider. Press the icon (bottom right) and select Boxx.
• Confirm your selection in the KeyApp with the start button
• The delivery provider code is displayed after a successful setup.
• The delivery code can then be stated, for example, in the notes on a delivery location in your online order.

Note: Further information regarding setting up a storage location and passing on the access codes to parcel carriers and other suppliers with access to the Boxx can be found on our website (see chapter “Boxx instructions” on page 1).
After the configurations have been completed, the Boxx is ready for use and can be switched on via the start button on the Boxx control panel.

Operation by delivery provider / Opening with delivery provider code

Opening version 1: When the Boxx is in the “Empty” status.

• The box is activated by pressing the “Start” button

• In the “Empty” status, i.e. when no parcel is inside, the Boxx unlocks without the code having to be entered.
  The status of the Boxx is set to “Open”.

• The delivery provider can open the door and deposit a delivery.

• The door must then be closed and the “End” button pressed. By pressing the “End” button, the Boxx is set to the status “Occupied” and the door is locked.
  Attention: If the delivery provider does not press the “End” button, the Boxx remains in the “Open” status due to the built-in child safety lock and the door is not locked.

Opening version 2: When the eBoxx is in the “Occupied” status.

• The box is activated by pressing the “Start” button
• If there is already at least one parcel in the eBoxx, the red LEDs next to the input buttons flash to indicate the status “Occupied”.
• The delivery provider must now enter the six-digit delivery provider code that you have provided.
• The parcel box unlocks after successful entry.
• The delivery provider can open the door and deposit a delivery.
• The door must then be closed and the “End” button pressed.
  Note: If the delivery provider does not press the “End” button, the Boxx locks the door automatically after 90 seconds. Due to the code entry, the child safety lock does not engage.

Operation by user / Opening with user code

• By pressing the “End” button, the Boxx is activated and at the same time, a status query is issued.
• If the green LEDs next to the input keys are flashing, the Boxx is in “Empty” status. There is no parcel inside.
• If the red LEDs next to the input buttons are flashing, a delivery has been placed in the Boxx and consequently, the status has been set to “Occupied”.
• Enter the 6-digit user code
• The parcel box unlocks after successful entry.
• Open the door and remove your delivery(s).
• Close the Boxx and press the “End” button to lock the door. This will set the status of the Boxx back to “Empty”. Note: If the “End” button is not pressed, the Boxx closes the door automatically after 90 seconds. Due to the code entry, the child safety lock does not engage.

Warranty

BURG-WÄCHTER products comply with the technical standards in force at the time of production and adhere to our own quality standards. The guarantee only covers defects that can be proved to have resulted from production or material defects at the time of purchase. The guarantee expires after two years; further claims are excluded. Any defects or damage which may have resulted from transport, inappropriate or improper use, wear and tear etc. are not included in the guarantee. The battery is not included in the guarantee. Any defects found must be submitted to the seller in writing, including the original purchase receipt, code, emergency key, and a brief description of the fault. After the device has been tested, and within an appropriate period of time, the guarantor will decide whether or not to repair or exchange the item.

Disposal of the device

Dear customer,
Please help to avoid waste. Should you intend to dispose of this device at any time, please remember that many components of this device contain valuable materials that can be recycled.

Please be aware that electrical and electronic equipment and batteries marked in this way must not be disposed of with household waste but collected separately.

Please obtain information on the collecting points for electrical waste from the responsible authority of your city/ municipality.

**** BURG-WÄCHTER KG hereby declares that this device complies with
Directives 2014/53/EU, (RED) 2014/30/EU, (EMC) and Directive
2011/65/EU (RoHS) .
The complete text of the EU Declaration of Conformity is available at€ K the following Internet address: www.burg.biz
Printing and typesetting errors as well as technical changes are reserved.

BURG-WÄCHTER KG
Altenhofen Weg 15
58300 Wetter
Germany
www.burg.biz
BURG-WÄCHTER UK LTD
Eurocom Technology Park
Chase Way
Bradford
West Yorkshire
England BD5 8 HW

References

• BURG-WÄCHTER | BURG-GUARD

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>