EcoFlow 576 Wh River Max Portable Power Station User Manual
- June 5, 2024
- ECOFLOW
Table of Contents
Wh River Max Portable Power Station
User Manual
DISCLAIMER
Read all safety tips, warning messages, terms of use, and disclaimers carefully. Refer to the terms of use and disclaimer at https://ecoflow.com/pages/terms-of-use and stickers the product before use. Users take full responsibility for all usage and operations. Familiarize yourself with the related regulations in your area. You are solely responsible for being aware of all relevant regulations and using EcoFlow products in a way that is compliant.
Specifications
General Info
| Net Weight | Approximately 17 lbs(7.7kg) |
|---|---|
| Dimensions | 11.4in x 7.3in x 9.3in(28.9 x 18.4 x 23.5 cm) |
| Capacity | 576Wh 28.8V **** |
| Wi-Fi | Supported |
output Ports
| AC (x2) | Pure Sine Wave, 600W total (Surge 1200W), 230V~ (50Hz/60Hz) |
|---|---|
| Max Device(s) Power Supported by X-Boost | 1800W |
| USB-A (x2) | 5V 2.4A 12W Max, per port, 24W total |
| USB-A Fast Charge (x1) | 5V 2.4A 9V 2A 12V ****1.5A 18W Max, per port |
| USB-C (x1) | 5/9/12/15/20V **** 5A 100W Max, per port |
| Car Charger(x1) | 13.6V ****10A, 136W Max |
| DC5521 Output (x2) | 13.6V **** 3A, per port |
Input Ports
| AC Charge | X-Stream Fast Charge 500W Max, 10A |
|---|---|
| AC Input Voltage | 220-240V~ 50Hz/60Hz, 10A |
| Solar Charger | 10-25V ****12A, 200W Max |
| Car Charger | Supports 12V Battery, 8A |
Battery Info
| Cell Chemistry | Lithium-ion |
|---|---|
| Cycle Life | 500 cycles to 80%+ capacity |
| Protection | Over Voltage Protection, Overload Protection, OverTemperature |
Protection, Short Circuit Protection,
Low-Temperature Protection, Low Voltage ProtectionOvercurrent Protection
Environmental Operating Temperature
| Optimal Operating Temperature | 20°C~30°C (68°F~86°F) |
|---|---|
| Discharge Temperature | -20°C~45°C (-4°F~113°F) |
| Charge Temperature | 0°C~45°C (32°F~113°F) |
| Storage Temperature | -20°C~45°C(-4°F~113°F) (optimal: 20°C~30°C(68°F~86°F)) |
Safety Instructions
Usage
- Do not use the product near a heat source, such as a fire source or a heating furnace.
- Avoid contact with any liquid. Do not immerse the product in water or get it wet. Do not use the product in rain or humid environments.
- Do not use the product in an environment with strong static electricity/magnetic fields.
- Do not disassemble the product in any way or pierce the product with sharp objects.
- Avoid using wires or other metal objects that may result in a short circuit.
- Do not use unofficial components or accessories. If you need to replace any components or accessories, please visit the official EcoFlow channels to check relevant information.
- When using the product, please strictly follow the operating environment temperature specified i this user manual. If the temperature is too high, it may result in a fire or explosion; if the tempera is too low, the product performance may be severely reduced, or the product may cease to wor
- Do not stack any heavy objects on the product.
- Do not lock the fan forcibly during use or place the product in an unventilated or dusty area.
- Please avoid impact, falls, or severe vibrations when using the product. In case of a severe exte impact, turn off the power supply immediately and stop using the product. Ensure the product i well fastened during transportation to avoid vibrations and impacts.
- If you accidentally drop the product into the water during use, please place it in a safe open area, a stay away from it until it is completely dry. The dried product should not be used again, and sho be properly disposed of according to Section 2.2 below. If the product catches fire, we recommend that you use the fire extinguishers in the following order: water or water mist, sand, fire blanket powder, and finally a carbon dioxide fire extinguisher.
- . Use a dry cloth to clean off dirt on the product ports.
- Rest the product on a flat surface to avoid damages caused by the product falling over. If the product is overturned and severely damaged, turn it off immediately, place the battery in an op area, keep it away from combustible matter and people, and dispose of it in accordance with lo laws and regulations.
- Ensure that the product is kept out of reach of children and pets.
Disposal Guide
- If conditions permit, make sure that the battery is fully discharged before of disposing of it in a designated battery recycling bin. The product contains batteries with potentially dangerous chemicals, so it is strictly prohibited to dispose of it in ordinary trash cans. For more details, please follow the local laws and regulations on battery recycling and disposal.
- If the battery cannot be fully discharged due to a product failure, please do not dispose of the battery directly in the battery recycling box. In such case, you should contact a professional battery recycling company for further processing.
- Please dispose of over-discharged batteries that cannot be recharged.
Getting Started
Product Details
LCD Screen
Battery Level Indicator: The indicator will repeatedly fill while charging. If
the product is at 0% charge, the indicator will flash to warn you.
Wi-Fi Status: After pressing the IOT button for 3 seconds, the Wi-Fi status
will flash on the LCD screen which indicates that the product is ready for
pairing. There’re two ways o connect the product with the App, either directly
connect to the product’s hotspot or using the Internet. If the App is
successfully connected to the product’s hotspot, the con will keep flashing;
if it is successfully connected to the Internet, the icon will stay on.
General Product Usage
Product On, Product Off, LCD Screen On
Short press the Main Power Button to turn on the product; the LCD Screen will
light up and the battery level indicator icon will display.
The product enters sleep mode after 5 minutes of idle operation; the LCD
Screen will automatically turn off. When the product senses any load change or
operations, the LCD screen will automatically light up. To turn the LCD
Screen on or off, please short press the Main Power Button. To power off the
product, press and hold the Main Power Button. The default product standby
time is 2 hours. With other Power, Buttons turned off and no other load access
for 2 hours, the product will automatically shut down. The standby time can be
set on the App.
DC Output Port
With the Main Power Button turned on, short press the DC Power Button to use
the DC Output port. Short press the DC Power Button again to turn it off.
With the DC Power Button on, the product will not be automatically shut down.
AC Output Port
With the Main Power Button turned on, short press the AC Power Button to use
the AC Output ports. Short press the AC Power Button again to turn it off. The
default standby time of the AC Output port is 12 hours.
Without any load access for 12 hours, the AC Power Button will automatically
turn off.
Please turn off AC power button when not in use to save power consumption.
AC Charging
X-Stream is an AC fast charge technology that recharges your portable power
station at the fastest speed possible. For slower, quieter charging, download
the EcoFlow app and enable Slow Charging. The unit will shut down if the
current from an AC source exceeds 10A for an extended period. The Overload
Protection Switch will need to be pressed before powering the unit back on.
Please use AC charging Cable for fast charging. EcoFlow takes no
responsibility for any consequences caused by failures to follow instructions,
including but not limited to charging with AC charging Cable.
Solar Charging
Users can connect solar panels in series as shown in the figure to recharge
the product.
When using an EcoFlow solar panel to charge the product, please follow the
instructions that come with the solar panel.
Before connecting the solar panel, please ensure that the solar panel’s output
voltage is within voltage range to avoid product damage.
Car Charging
Users can recharge the product through the Car Charging Input Port. Please
charge using the car charger after you’ve started the car to avoid failure to
start due to insufficient ar battery. In addition, please make sure that Car
Charging Input Port and the Car Charging Cable are in good condition. EcoFlow
takes no responsibility for any losses or damages caused by failures to follow
instructions.
APP
The EcoFlow App gives users the ability to control and monitor EcoFlow
power stations remotely. Read the EcoFlow App user guide and access the
download link here: https://ecoflow.com/pages/ecoflow-app
Privacy Policy
By using EcoFlow Products, Applications and Services, you consent to the
EcoFlow Term of Use and Privacy Policy, which you can access via the “About”
section of the User” age on the EcoFlow App or on the official EcoFlow
website at https://ecoflow.com/pages/terms-of-use and https://ecoflow.com/pages/privacy-policy
https://ecoflow.com/pages/ecoflow-app
X-Boost
To avoid operation failure due to overload protection, the X-Boost feature
will be automatically enabled when the total output exceeds the rated output
power, which enables the product to power high wattage appliances at the rated
output power.
X-Boost Tips:
- X-Boost is enabled by default; you can enable or disable it in the EcoFlow App.
- X-Boost is not available when the AC output is turned on in a recharging state (in bypass mode) and when X-Boost is disabled.
- X-Boost is not applicable for all electrical appliances; it’s incompatible with appliances with strict voltage requirements. Appliances with voltage protection (such as precise instruments) are not supported. X-Boost mode is more suitable for heating devices. Please conduct your own tests with your devices with X-Boost enabled.
Emergency Power Supply (EPS)
The product supports EPS. When you connect the grid power to the AC Input Port
of the product through an AC Charging cable, you can power electrical devices
through the AC Output Sockets (AC power will come from the grid and not the
power station in this situation). In case of a sudden blackout, the product
can automatically switch to the battery-powered supply mode within 30ms. As a
basic UPS function, this function does not support 0ms switching. Please do
not connect the product to any device that requires 0ms UPS, such as data
servers and workstations. Please test and confirm the compatibility before
using the product. We recommend that you only charge one device at a time and
avoid using multiple ones at the same time to avoid overload protection.
EcoFlow takes no responsibility for any device failures or data losses caused
by failures to follow instructions.
Uninstall the Extra Battery Module
-
Make sure that the RIVER Max is turned off. Locate the four screws on the bottom cover.
Note: Please pay attention to prevent the buildup of static electricity during the installation process. -
Unscrew the four long screws and remove the bottom cover. Take out the extra battery module.
-
Close the bottom cover. Take the four short screws from the RIVER Max Kit and screw them securely into place.
FAQs
-
What battery does the product use?a
It uses a high-quality lithium-ion battery. -
What devices can the product’s AC output port power?
With 600W rated power and 1200W peak power, the product’s AC output port can power most household appliances. Before you use it, we recommend that you confirm the power of the appliances first and ensure the power sum of all loaded appliances is lower than the rated power. -
How long can the product charge my devices?
The charging time is shown on the product’s LCD Screen, which can be used to estimate the charging time of most appliances with stable power usage. -
How can I know if the product is charging?
When it’s charging, the remaining charging time will be shown on the LCD Screen. Meanwhile, the charging indicator icon begins to rotate with the remaining battery percentage and the input power is shown on the right of the circle. -
How to clean the product?
Please gently wipe it with a dry, soft, clean cloth or paper towel. -
How to store the product?
Before storing, please turn off the product first, and then store it in a dry, ventilated place at room temperature. Do not place it near water sources. For long-term storage, please discharge the battery to 30% and recharge it to 60% every three months to extend its battery life. -
Can I bring the product on a plane? No.
Troubleshooting
| Indicator | Problem | Solution |
|---|---|---|
| Icons Flash together | High-Temperature Charge Protection | Charging can be |
resumed automatically after the battery cools down.
Icons Flash together| High-Temperature Discharge Protection| The power supply
can be resumed automatically after the battery cools down.
Icons Flash together| Low-Temperature Charge Protection| Charging can be
resumed automatically after battery temperature rises above 5°C(41°F).
Icons Flash together| Low-Temperature Discharge Protection| The power supply
can be resumed automatically after the battery temperature rises above
-12°C(10°F).
Icons Flash together| Overload Discharging Protection| Battery Exclamation and
OVERLOAD icons flash together. Disconnect all appliances, restart the RIVER
Max, and add each appliance back in turn. Please note that electrical
appliances must be operated within rated power.
Icons Flash together| AC Output Overload Protection| Normal operation will be
resumed automatically after you remove the overloaded device and restart the
product electrical appliances should be used within rated power.(Refer to
X-Boost instructions to get more details about power limitations).
Icons Flash together| AC High-Temperature Protection| Please confirm whether
the fan inlet and outlet are blocked, if not, normal operation will be resumed
automatically after the product temperature drops.
Icons Flash together| AC Low-Temperature Protection| Normal operation will be
resumed automatically after the product is used at optimum environmental
temperatures.
** Icon Flashes| Fan Blockage| Please check if the fan is blocked by
foreign materials.
OCR Icons Flash together| Car Charger Overload Protection| The product
will resume normal operation automatically after you remove the device
connected to the car charger.
OCR** Icons Flash together| Car Charger High-Temperature Protection| After
the product cools down, it will resume normal operation automatically.
Icon Stays On| Battery Failure| Contact EcoFlow Customer Service
If the Alarm Prompt shows on the product LCD screen during use and does not disappear after a restart, please stop using it immediately (do not try to charge or discharge). If you require any other assitance, please contact EcoFlow Customer Service.
What’s In the Box
Storage & Maintenance
- Ideally, use and store the product between 20°C to 30°C(68°F to 86°F), and always keep it away from water, intense heat, and sharp objects. Do not store in temperatures above 45°C(113°F) or below -10°C(14°F) for an extended period.
- Storing a battery with a low charge for a long period shortens its lifespan. This product mitigates the damage by putting the battery into hibernation mode. To get the most out of the battery, make sure it is about 60% before putting this product into long-term storage, and then once every three months, discharge the battery to 30% and recharge it back to 60%.
References
- Policy - EcoFlow
- EcoFlow Downloads | EcoFlow App, Manuals & More | EcoFlow US
- Privacy Policy - EcoFlow
- Terms of Use | EcoFlow
- Download Center – EcoFlow Europe