VOLLRATH 17030-1 Cayenne Heat and Light Strips Instruction Manual

VOLLRATH 17030-1 Cayenne Heat and Light Strips

Specifications:

• Item No.: 17030-1 ml Rev 09/14
• Languages: English, Spanish, French

Product Information

Thank you for purchasing Vollrath Food Processing Equipment. This product is designed to provide efficient food processing capabilities while ensuring safety and ease of use.

Usage Instructions

Safety Precautions:
Before operating the equipment, it is crucial to understand and follow the safety precautions outlined in the manual. Failure to do so may result in personal injury or equipment damage.

For Your Safety:

• Use only grounded electrical outlets matching the nameplate rated voltage.
• Operate the unit on a flat, level surface.
• Turn off the unit and allow it to cool before cleaning or moving.
• Avoid operating the unit unattended.

Unit Installation Clearances:
Proper installation of the unit is essential for safe operation.

Follow these guidelines to prevent hazards:

• Avoid installing the unit near combustible materials to prevent fire hazards.
• Ensure water and other liquids do not enter the unit to prevent electrical shock.
• Follow specified distances for installation as outlined in the manual.
• Use only coated light bulbs meeting NSF standards for foodservice areas.
• Avoid placing materials on or near the unit that could cause damage or contamination.

FAQ:

• Q: Can I use an extension cord with this unit?
  A: It is recommended not to use extension cords, power strips, or surge protectors with this unit to ensure safety and proper operation.

• Q: What should I do if I need repairs?
  A: If repairs are needed, use the original box and packaging to ship the equipment. Contact a Vollrath Authorized Service Agent for service using genuine Vollrath replacement parts to avoid voiding the warranty and ensuring safety.

Operator’s Manual

CAYENNE® HEAT AND LIGHT STRIPS

REGISTER YOUR PRODUCT ON-LINE AT WWW.VOLLRATH.COM
Thank you for purchasing this Vollrath Food Processing Equipment. Before operating the equipment, read and familiarize yourself with the following operating and safety instructions. SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE. Save the original box and packaging. Use this packaging to ship the equipment if repairs are needed.

SAFETY PRECAUTIONS

To ensure safe operation, read the following statements and understand their meaning. This manual contains safety precautions which are explained below. Please read carefully.

• WARNING
  Warning is used to indicate the presence of a hazard that can cause severe personal injury, death, or substantial property damage if the warning is ignored.

• CAUTION
  Caution is used to indicate the presence of a hazard that will or can cause minor personal injury or property damage if the caution is ignored.

• NOTE
  Note is used to notify people of installation, operation, or maintenance information that is important but not hazard-related.

• For Your Safety!
  These precautions should be followed at all times. Failure to follow these precautions could result in injury to yourself and others or damage the equipment.

To reduce risk of injury or damage to the unit:

• Use only grounded electrical outlets or circuits matching the nameplate rated voltage.
• Unit should only be used in a flat, level position.
• Turn off unit and let it cool before cleaning or moving.
• Do not operate unattended.
• Do not use extension cords, power strips or surge protectors with this unit.
• Install with distances specified in the Unit Installation section of this manual. Minimum distance to the following surfaces.
  • Combustible surroundings 5” Sides 2” Top
  • Non Combustible surroundings 1” Sides 1” Top
  • Setback from edge of pass-through 8” from any edge
• Units that require wiring for installation must follow National Electrical Code (NEC) standards and local ordinances.
• Only use coated light bulbs that meet NSF standards and are specifically designed for foodservice areas. Breakage of bulbs that are not coated could cause injury or contaminate food.
• Do not place materials on or allow combustible materials to come in contact with unit.
• There are no serviceable parts in this unit. Contact a Vollrath Authorized Service Agent for service.
• Authorized service agent must use genuine Vollrath replacement parts. Failure to do so will void warranty and may cause a safety hazard.
• Do not spray controls or outside of unit with liquids or cleaning agents.
• Units that require a circuit breaker larger than 20 amps must have separate circuit for the lighting circuit that is less than 20 amps.

FUNCTION AND PURPOSE

• Heat Strips = These units are intended to be used as a heat source to help maintain food at safe temperatures until served. They are not intended or designed to cook raw food or to reheat prepared food. Food must be prepared and placed in food stations at proper temperatures.
• Light Strips = These units are intended to illuminate food serving display areas or food preparation areas.

UNPACKING THE EQUIPMENT AND INITIAL SETUP

Carefully remove crating or packaging materials from the unit. Dispose of all packaging ,materials in an environmentally responsible manner.

UNIT INSTALLATION CLEARANCES

• WARNING
  Fire Hazard.
  Do not install unit near combustible material. Do not place combustible material under or on top of unit. Discoloration or combustion could occur.

• WARNING
  Electrical Shock Hazard.
  Keep water and other liquids from entering the inside of the unit. Liquid inside the unit could cause an electrical shock. Unit must be installed by qualified personal in accordance with all local and national ordinances. Do not use a power cord that
  has been modified or damaged.

This unit must be installed by qualified personal in compliance with electrical codes. The following distances must be kept between the unit and the surrounding surfaces for safe operation. It is recommended that two (2) or more people assist with the installation of this unit.

Minimum Clearances| Single Non-Combustible Surface| Single Combustible Surface| Dual Non-Combustible Surface| Dual Combustible Surface
---|---|---|---|---
A Top of strip to surface above (minimum)| 1″ (2.5 cm)| 2″ (5.1 cm)| 1″ (2.5 cm)| 2″ (5.1 cm)
B Bottom of strip to surface below| Medium Wattage| 11″ (27.9 cm)| 13″ (33.0 cm)| 18″ (45.7 cm)| 20″ (50.8 cm)
High Wattage| 16″ (40.6 cm)| 16″ (40.6 cm)| 24″ (60.9 cm)| 25″ (63.5 cm)
C Side of strip to adjacent surface (minimum)| 1″ (2.5 cm)| 5″ (12.7 cm)| 1″ (2.5 cm)| 5″ (12.7 cm)
Setback from front opening on pass through application: maximum of 8″ (20.3 cm)

NOTE:
This unit must be installed in an area that will not be affected by the heat from the unit. Damage to solid surface counter tops or other materials in the heat zone of this product are not covered under warranty.

KOOL-TOUCH® TRIM INSTALLATION

The Kool-Touch® trim option is shipped separately. It will need to be installed on the unit. We recommend that this option be installed before the unit is mounted.

1. Beginning on the side that does not have the control box (A), slide the Kool-Touch® (B) panel into position by starting at one end of the unit. Slide the Kool-Touch® panel in the channel (C) on the side of the unit until it is in place. (Ganged units will require two pieces trimmed to fit). See Figure 1.
2. The side of the unit that has the control box will need to be trimmed. Measure the area that is to be covered by the Kool-Touch® panel.
3. Mark the length to be covered on the Kool-Touch® panel.
4. Place a damp soft cloth under the end of the Kool-Touch® panel to be cut to prevent the Kool-Touch® panel from scratching or slipping while it is being cut.
5. Using a hacksaw with a fine metal or plastic blade, slowly cut the panel to length.
6. Install the panel on the unit in the same manner as the opposite side.

UNIT INSTALLATION – DIRECT WIRE MOUNTING

TOP MOUNT INSTALLATION
Top mount brackets may be purchased as an option for direct-wired units. The brackets are available in 1” height or 2” height. Dual units require two sets of brackets.

NOTE:
Top mount brackets may not be used with units longer than 72”.

1. Access the area the unit will be mounted in and mark the location the center mount brackets will be mounted. Make sure the material the unit will be mounted to will support the weight of the unit.
2. Secure the top mount bracket (A) to the mounting holes (B) using lockwashers (C) and screws (D). Repeat on the other end. See Figure 2.
3. Mount the brackets and unit to a suitable surface using holes (E) and suitable hardware.

CENTER MOUNT INSTALLATION
Top mount brackets may be purchased as an option for direct-wired units. The brackets are available in 1” height or 2” height. Dual units require brackets on each unit.
NOTE :
For units longer than 72”, a minimum of three (3) mounting points consisting of the two ends and the center of the unit must be used.

1. Access the area the unit will be mounted in and mark the location the center mount brackets will be mounted. Make sure the material the unit will be mounted to will support the weight of the unit.
2. The brackets must be located near the ends of the unit for greatest stability.
3. Mount the hanging bracket (A) with the “T” slot cutout, in the locations identified in step 1. Figure 3.
4. Loosen the two screws (B) located in the center of the flat channel plates (C) far enough so they do not protrude out of the bottom of the plate.
5. Slide the channel plates (C) into the channel (D) on the top of the unit.
6. Measure the distance from the center points of the hanging brackets (A) and slide the channel plates (C) in the channel (D) on the top of the unit so the center screws (E) in the channel plate (C) match the distance between the center of the “T” slot (G) in the brackets (A).
7. Tighten the two outside screws (B) in the channel plate (C) to lock the channel plate in position.
8. Loosen the nut (F) in the center of the channel plate (C) but DO NOT REMOVE.
9. Raise the unit and align the nut (F) in the center of the channel plate (C) with the “T” in the bracket (A) mounted in step 2.
10. Slide the nut (F) through the “T” slot and TIGHTEN THE NUT to keep the unit in place. THE NUT MUST BE TIGHTENED TO PREVENT THE UNIT FROM SLIPPING OUT OF THE BRACKET.

CHAIN MOUNT INSTALLATION
NOTE: Units over 72” in length, must use the center mounting point.

1. The unit is shipped with mounting tabs (A) located on each end of the unit. For units that are longer than 72”, three (3) mounting points consisting of the two ends and the center of the unit must be used. See Figure 4.
2. Loosen the screws (B) holding the mounting tabs in place but do not remove. Rotate tabs (A) to an upright position and the attach chain to holes (C). The chain must support each side of each end of the unit evenly.
3. Hang chain from an appropriate hanging point directly over the area to be kept warm. Make sure the hanging point is adequate for the total weight of the unit and chain.
4. Adjust height of the unit making sure it is level and each point is supporting the weight of the unit evenly.
5. Tighten screws (B) to secure the mounting tabs.

REMOTE MOUNTING OF CONTROL(S)
NOTE: Installations must be in accordance with National Electrical Code (NEC) regulations.
Control boxes must be mounted securely to surfaces using proper hardware. Mount the control box(es) in such a way they will not be bumped or accidently switched on or off.

• A ON/OFF Toggle Switch. Move the toggle switch to the up position for “ON”. Move the toggle switch to the down position for “OFF”. The switch(es) may operate a heating element(s) or light(s).
• B INFINITE HEAT CONTROL. Rotate the INFINITE HEAT CONTROL off zero “0” to turn control on. Rotate to desired heat.

UNIT INSTALLATION – CORDED MOUNTING

ON BOARD TOGGLE CONTROLS

A ON/OFF Toggle Switch. Move the toggle switch to the up position for “ON”. Move the toggle switch to the down position for “OFF”.

MOUNTING OPTIONS
NOTE: UL requires all cord and plug heat strips, from all manufacturers be mounted on legs. All heat strips are custom ordered and therefore cannot be cancelled or returned per Vollrath Terms and Conditions.

OPERATION

• WARNING
  Burn Hazard.
  Do not touch heating surfaces, liquid, or while unit is heating or operating. Hot food, surfaces, steam and liquids can burn skin. Use gloves, mitts or pot holders if it is necessary to handle hot pans, plates and equipment.

• WARNING
  Fire Hazard.
  Do not install unit near combustible material. Do not place combustible material under or on top of unit. Discoloration or combustion could occur.

• WARNING
  Electrical Shock Hazard.
  Keep water and other liquids from entering the inside of the unit. Liquid inside the unit could cause an electrical shock. Unit must be installed by qualified personal in accordance with all local and national ordinances. Do not use a power cord that has been modified or damaged.

NOTE: Certain containers such as foam or plastic may melt if left in the heat zone. Also, food left in the heat zone may begin to dry if left in the heat zone for an extended time.

1. Make sure there are no combustible materials in contact or near the food-warming unit.

2. Turn the heat switch(es) to the “ON”position or set the INFINITE HEAT CONTROL to desired setting. Allow the unit to preheat for approximately 15 minutes before placing food in the heat zone.

3. If the unit is equipped with lights, switch the lights on.

4. Place food items to be kept warm in the heat zone. Regularly check the food temperature. Adjust controls as necessary. See Note:
   NOTE:
   Monitor food temperature closely for food safety. The United States Public Health Service recommends that hot food be held at a minimum of 140 ºF (60 ºC) to help prevent bacteria growth. Maintain correct water level and temperature setting. Periodically remove food container and check the water level. Add water in needed.

5. When not in use turn the heat switch(es) to the “OFF” position or rotate the infinite heat control to the zero (0) position. Turn the lights to the “OFF” position.

ADJUSTING THE HEAT REFLECTOR
The heat strip units have been equipped with a directional heat reflector to allow the heat zone to be directed to best suite each application.

1. Turn the switch(es) to the “OFF” position(s). Allow the unit to cool completely before continuing.
2. Make sure unit is cool. This is for safety and the reflector can be moved more easily when the unit is at room temperature.
3. Remove the small screws (A) from the holes on the end alignment plates. There is one screw on each side of the end plate that secures the reflector. See Figure 10.
4. Pivot the reflector in the desired direction.
5. There are 3 alignment screw holes to choose from that are located on the outside end of the unit. Align the screw hole in the reflector end with the appropriate hole in the end plate for the desired direction of the reflector.
6. Place the screws in the appropriate location and tighten.

CLEANING

• WARNING
  Burn Hazard.
  Hot surfaces can burn the skin. Allow unit to cool completely before cleaning.

• WARNING
  Electrical Shock Hazard.
  Do not spray unit or controls with liquid or cleaning product.
  Liquid could enter the electrical compartment and cause a short circuit or electric shock.

1. Turn the power switch(es) off. Turn the light switch(es) off. Allow the unit to completely cool.
2. Wipe the unit exterior with a clean damp cloth.
3. Do not use abrasive materials, scratching cleansers or souring pad to clean the unit. These can damage the finish.
4. Thoroughly wipe off any mild soap or chemical cleaners. Residue could corrode the surface of the unit.

TROUBLESHOOTING

All procedures are to be carried out by qualified individuals. This may include Vollrath Authorized Service Agents or special trained personnel adhering to local codes.

there is power to the outlet. Reset circuit breaker if necessary.
Defective switch.| Replace the switch.
Wiring or heating element problem.| Check that all wire are good. Check that the element connection is good. Check element and replace if necessary.
The unit is on, but low heat.| Unit is mounted too high above the heating zone.| Re-mount unit lower, placing heat closer to heating zone. See Unit Installation Clearances chart on page 2.
Excess cold air circulation around heating zone or unit.| Restrict or redirect air movement away from heating zone or unit.
Incorrect power supply (low).| Check that the power supply matching the nameplate rated voltage.
Lights or switches burn out after a short time.| Check mounting height. If unit is to low, the unit will over heat.| Check that the unit is mounted as specified in the Unit Installation Clearances chart on page 2. If unit is not at the correct height, remount unit.

ELECTRICAL DIAGRAM 120 VOLT HEATER ~ INFINITE CONTROL

ELECTRICAL DIAGRAM 120 VOLT HEATER ~ SWITCH CONTROL

ELECTRICAL DIAGRAM 208 – 240 VOLT HEATER ~ INFINITE CONTROL

ELECTRICAL DIAGRAM 208 – 240 VOLT HEATER ~ SWITCH CONTROL

SERVICE AND REPAIR

• There are no user serviceable parts within this appliance. To avoid serious injury or damage, never attempt to repair the equipment or replace a damaged power cord yourself. Do not send equipment directly to The Vollrath Company LLC. Please contact Vollrath Technical Service from the list below.
• VOLLRATH Technical Service  1-800-628-0832  Email: techservicereps@vollrathco.com
• When contacting Vollrath Technical Service, please be ready with the item number, model number (if applicable), serial number, and proof of purchase showing the date the unit was purchased.

WARRANTY STATEMENT FOR THE VOLLRATH CO. L.L.C.

• This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written warranty to purchasers for such uses.
• The Vollrath Company LLC warrants each of its products listed below against defects in materials and workmanship for the applicable period provided below. All other products manufactured or distributed by The Vollrath Company LLC are warranted against defects in materials and workmanship for a period of one year. In all cases, the warranty runs from the date of the end user’s original purchase date found on the receipt. Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair will not be covered under warranty.
• Cayenne® Heat Strips, heating element only – The warranty period is 2 years.
• For refrigeration compressors and the second year of the warranty on Cayenne® Heat Strips and mixers, The Vollrath Company LLC will provide the part only; and the buyer will be responsible for all labor charges incurred in performing the repair or replacement.
• Replacement parts – The warranty period is 90 days.
• Glass, Breath Guard Glass and Light Bulbs are not covered by warranty.

For complete warranty information, product registration and new product announcement, visit www.vollrath.com.

www.vollrath.com

The Vollrath Company, L.L.C.
1236 North 18th Street Sheboygan, WI 53081-3201 U.S.A.
Main Tel: 800.628.0830 Fax: 800.752.5620
Technical Services: 800.628.0832
Service Fax: 920.459.5462
Canada Service: 800.695.8560
© 2014 The Vollrath Company, L.L.C.

References

• Commercial Foodservice & Kitchen Equipment | Vollrath Foodservice

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