THE OUTDOOR PLUS TOP Series Fire Pit Connection Kits and Inserts Owner’s Manual
- June 3, 2024
- THE OUTDOOR PLUS
Table of Contents
- TOP Series Fire Pit Connection Kits and Inserts
- SYSTEM OVERVIEW
- ELECTRONICS
- GAS VALVE AND PILOT COMPONENTS
- GAS REQUIREMENTS
- IGNITION CONTROL SPECIFICATIONS
- INSTALLATION
- ACCEPTABLE MEDIA
- OPERATION
- MAINTENANCE
- HELPFUL TIPS FOR PROPER OPERATION
- Wiring Diagram
- TROUBLESHOOTING
- PARTS LIST & ACCESSORIES
- WARRANTY
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
TOP Series Fire Pit Connection Kits and Inserts
Owner’s Manual
12V Models:
TOP-500EIS-100-12
TOP-500EIS-200-12
TOP-500EIS-300-12 ****
TOP Series Fire Pit Connection Kits and Inserts
NOTE- 100W Transformer is only for Single Fire Bowl Installations
WARNING: FOR OUTDOOR USE ONLY
Installation and service must be performed by a qualified installer, service
agency, or gas supplier.
WARNING: Do not store or use gasoline or other flammable vapors and
liquids, In the vicinity of this or any other appliance.
An LP-Cylinder not connected for use shall not be stored in the vicinity of
this or any other appliance.
WARNING: If the information in this manual is not followed exactly, a fire
or explosion may result causing property damage, personal injury, or loss of
life.
DANGER – FIRE OR EXPLOSION HAZARD
If you smell gas:
- Shut off the gas to the appliance.
- Extinguish any open flame.
- If the odor continues, leave the area immediately.
- After leaving the area, call your gas supplier or Fire department.
Failure to follow these instructions could result in fire or explosion, which
could cause property damage, personal injury, or death.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain the manual for future reference.
The Smart Weather Electronic Ignition System utilizes CSA-certified
components to be added to an outdoor product.
Installation must conform with local codes or, in the absence of local codes,
with the National Fuel Gas Code, ANSI Z223.1 / NFPA, or International Fuel Gas
Code.
The appliance, when installed, must be electrically grounded in accordance
with local codes or, in the absence of local codes, with the National Electric
Code, ANSI/NFPA 70, if applicable.
CALIFORNIA PROPOSITION 65
WARNING
This product can expose you to Chromium, which is known in the state of
California to cause cancer and birth defects or other reproductive harm.
(For more information, go to:
www.p65warnings.ca.gov)
SYSTEM OVERVIEW
- Components are CSA Certified ANSI Z21.97-(2017)/CSA 2.41-(2017) certified.
- -20° to 175° temperature range.
- Durable connections are designed to resist outdoor conditions.
- TC Flame-sense system.
- Hot Surface Igniter (HSI).
- LED diagnostics.
ELECTRONICS
- CSA Certified ANSI Z21.97-(2017) / CSA 2.41-(2017) certified
- 12 or 14 VAC for installations within 5 feet of water.
- 110V for installations farther than 5 feet from the water.
- Potted control module to protect against moisture and damage.
- Hot Surface Ignition (HSI), provides stable burner ignition in harsh conditions.
- Thermocouple Flame Sense is fast responding and resistant to wind, moisture, and corrosion.
- LED diagnostics for field service and troubleshooting.
GAS VALVE AND PILOT COMPONENTS
- All connectors are water-resistant.
- Certified CSA ANSI Z21.97-(2017) / CSA 2.41-(2017) certified.
- Coils are encapsulated to protect against moisture.
- The pilot has a robust flame pattern and is wind resistant.
- Pilot injectors are stainless steel.
- The thermocouple is nickel plated for durability.
- Hot Surface Igniter (HSI) with a protective cage.
- The hot Surface Igniter (HSI) connection is waterproof.
- The Power Wire connector is waterproof.
GAS REQUIREMENTS
FUEL TYPE
Prior to making gas connections, ensure the appliance being installed is
compatible with the available gas type. Check the label on the appliance to
confirm appliance gas type requirements.
GAS PRESSURE
Proper input gas pressures are required for optimum appliance performance.
GAS PRESSURE REQUIREMENTS
Pressure| Natural Gas| Propane Gas
Minimum| 3.5” W.C. 1/8 PSI| 8” W.C. 1/3 PSI
Nominal| 7” W.C. 1/4 PSI| 11” W.C. 1/3 PSI
Maximum| 14” W.C. 1/2 PSI| 14” W.C. 1/2 PSI
IGNITION CONTROL SPECIFICATIONS
RECOMMENDED WIRE SIZE
Note: There are numerous electrical devices that can be used to turn the
fire feature on and off. Devices such as wall switches and remote control
devices that are used should be UL-listed and approved devices for turning
high voltage (110v electrical power) on and off.
120 VAC Primary Input – 300 W Output
Distance Feet | 2#6AWG | 2#8AWG | 2#1 0AWG | 2#1 2AWG |
---|
5 ft.
10 ft.
20 ft.
30 ft.
40 ft.
50 ft.
60 ft.
70 ft.
80 ft.
90 ft.
100 ft.
110 ft.| 12 VAC
12 VAC
12 VAC
12 VAC
13 VA¢
13 VAC
13 VAC
13 VAC
13 VAC
14 VAC
14 VAC
14 VAC| 12 VAC
12 VAC
12 VAC
13 VAC
13 VA€
13 VAC
14VAC
14VAC
14 VAC| 12 VAC
12 VAC
13 VAC
13 VAC
14 VAC
14 VAC| 12 VAC
13 VAC
13 VAC
14 VAC
- Length of the run to light from the transformer.
WARNING: The 12/14V Smart Weather Electronic Ignition System operates on 12/14 Volts AC power. DO NOT attempt to power using 110 Volts AC Power! DAMAGE WILL RESULT!
ELECTRICAL CONNECTIONS
The SWEIS is supplied with an external 12 VAC Transformer (Only 12V systems include this).
It is highly recommended to use dielectric grease or silicon to fill any and all wire nuts used in the installation of the SWEIS.
ELECTRICAL REQUIREMENTS
Acceptable Input Voltages to Supplied 12 Volt AC Transformers are 110 / 120 Volt AC
(Only 12V systems include the transformer)
Read the label on the supplied transformer for proper connection information.
The SWEIS has a red and a black wire protruding from it. These are the power wires. When multiple SWEIS are connected, the polarity between them must be the same. To achieve this, all of the red wires must be connected to the same wire from the transformer, and all of the black wires connected to the other wire from the transformer.
THE PROVIDED TRANSFORMER IS CAPABLE OF PROVING POWER TO UP TO 4 12V SWEIS UNITS
SWEIS IGNITION CONTROL TIMING
Pre-Purge | 3.25 Seconds |
---|---|
HSI Warm-Up | 5 Seconds |
Trial for Ignition | 20 Seconds |
Flame Failure Response | 10 Seconds Max |
Inter-Purge | 5 Seconds |
Flame Loss Recycles | 15 Seconds |
Flame Loss Recycles Delay | None |
INSTALLATION
WARNING: Inspect all components before installation. If any parts are
damaged contact your supplier. DO NOT INSTALL DAMAGED PARTS.
WARNING: RISK OF FIRE! Provide adequate clearances. Keep appliance area
clear and free from combustible materials, gasoline, and other flammable
vapors and liquids. (See diagram on page 11).
Only a qualified installer, service agent, or local gas supplier may install
and service this product.
GAS TYPE
Before making gas connections ensure the appliance being installed is
compatible with the available gas type.
GAS PRESSURE
Proper input pressures are required for optimum appliance performance. Gas
line sizing requirements need to be made following NFPA51.
PRESSURE REQUIREMENTS FOR APPLIANCE
(Natural Gas or Propane)
Maximum Inlet Pressure: 1/2 psi
TYPICAL PRESSURE REQUIREMENTS FOR APPLIANCE:
Minimum Inlet Pressure: 1/4 psi
Nominal Operating Inlet Pressure: 7” WC (NG) / 11” WC (LP)
GAS CONNECTION
Have the gas supply line installed in accordance with local building codes, if
any. If not, follow ANSI 223.1. Installation should be done by a qualified
installer approved and/or licensed as required by the locality.
Note: A listed manual gas shutoff device must be installed prior to the
location of the appliance.
PILOT ASSEMBLY
The pilot is configured for natural gas. A propane gas injector is provided in
the kit. Additional injector sizes are available to provide the proper flame
pattern. Please contact The Outdoor Plus for assistance.
STARTUP
A small amount of air will be in the gas supply lines. When first lighting the
appliance it will take a short time for the air to purge from the lines.
Subsequent lighting of the appliance will not require such purging.
The pilot must be clear of all media.
WARNING: Check for gas leaks after installation is complete.
- Check all fittings and connections.
- Do not use an open flame to check for leaks.
- Check for leaks with a commercially available, noncorrosive leak check solution.
MUST READ! BURNING MEDIA INSTALLTION
WARNING: If the information in this manual is not followed exactly, a fire
or explosion may result causing property damage, personal injury, or loss of
life.
WARNING: Placement of media (glass, lava, stone, etc.) MUST NOT cover the
pilot assembly. DO NOT USE SAND!
DO NOT COVER PILOTS WITH SAND!
USE ONLY FIRE-RATED MEDIA
CORRECT INSTALLATION
- ONLY FIRE-RATED MEDIA
- PAN TO HOLD MEDIA
- PROPER VENTING & CAVITY
WRONG INSTALLATION
- NO PAN TO HOLD MEDIA
- IMPROPER VENTING
- COVERS PILOT IGNITER
GAS CONNECTION
Installation or repair should be performed by a qualified service technician
who is locally licensed. The appliance should be inspected before use and at
least annually by a qualified technician.
DO NOT remove any decal/rating plates from the SWEIS. A gas shut-off must be
installed outside the exterior of the fire feature for emergency shut-off and
maintenance. A sediment trap is highly recommended to alleviate any problems
from debris or sediment in the gas line. It is the responsibility of the
installer to ensure the fuel supply and line are adequate to supply the
maximum BTU for the burner used.
Note: a heat sheild/plate MUST be installed between the SWEIS and the
burner ring to avoid overheating.
The SWEIS box may now be mounted to the burner or burner & pan combination. A
thread sealant must be used on all pipe thread connections. The Outdoor Plus
recommends you use a 2” stainless steel nipple or longer to help protect the
SWEIS from radiant heat from the burner.
The SWEIS is designed to automatically close the gas valve and shut down
should temperatures exceed 175° Fahrenheit. To keep the unit cool, proper
ventilation and a heat shield must be provided.
The Outdoor Plus Recommends a Stainless Steel WhistleFree Flex Hose to
eliminate noise.
PILOT ASSEMBLY CONNECTIONS
We recommend mounting the pilot on top of the burner pan and in that
configuration, the pilot line, thermocouple, and igniter lead should be
lowered through a hole in the pan prior to connecting to the control box. The
pilot comes pre-assembled from the factory, so the installer can simply
connect the assembly to the main control box. The igniter has a “shaped” push-
on waterproof connector ensuring that it can only be connected the correct
way. Push these black plastic connector parts firmly together until it locks
in place. Gently tug on wires to assure the connection is secure. The flexible
corrugated pilot tube has a flare fitting that should be connected 1/4 turn
past hand tight. Please double-check to ensure the fitting is snug both into
the control box and the flare connection. The thermocouple should now be
connected. It screws onto the 11/32” brass fitting on the control box closest
to the black connector. It should be snug but do not over-tighten.
Next, you may mount the pilot to the burner pan. The shield is designed with
perforated material which you can use to secure the pan with self-tapping
screws. The installer can determine the best placement for the pilot depending
on the burner configuration keeping the pilot within 1” from a burner port for
quick ignition. Once all connections are complete, it is highly recommended to
perform a leak test. Turn on the gas supply and using gas test solution or
soapy water solution, spray the gas connections on the SWEIS including the
pilot connector to ensure it is leak free.
PROPER VENTING
WARNING: Venting is required to dissipate heat and any residual fuel.
Failure to provide proper ventilation could result in overheating and or
explosion.
Certain fire pit enclosures may require extra ventilation depending on size,
material, or extended use.
1 Square Inch of ventilation is REQUIRED for every 25,000 BTUs.
This is especially important for propane units, as propane gas is heavier than
air and can pool in the bottom of an enclosure.
ACCEPTABLE MEDIA
WARNING: Do not use any other material as media in the fire feature other than those listed below.
- Lava rock no smaller than 1/2″ average diameter.
- 1/2″ to 3/4″ Fire glass specifically designed and approved for fire features.
- Stones of man-made materials (refractory) designed for fire pits.
- DO NOT USE SAND, AND DO NOT FILL HOLLOW AREAS.
Media used in the fire feature enhances the look of the flame and improves the
fire pit performance. As gas is emitted from the burner, the media helps mix
air with fuel resulting in a more uniform flame and a cleaner burn. The media
will also help spread the flame across all areas of the burner resulting in
faster and more even ignition.
The media covering the burner should never exceed 2″.
If using fire glass, we recommend you use a 1/2″ diameter minimum and only
cover the burner 1/2″ to 3/4″. With all media, the pilot burner MUST be left
open to the air for proper ignition. When the media is placed correctly, you
should see the top of the pilot burner shield. If the ignition is delayed or
inconsistent, you may need to remove some media from the pilot burner area.
When using propane gas it is important to check for back pressure created by
excessive use of media that could result in gas being forced back through the
air mixer.
WARNING: Do NOT use this appliance if any part has been underwater.
Immediately call a qualified service technician to inspect the appliance and
replace any part of the control system and any gas control which has been
underwater
OPERATION
WARNING: HOT – DO NOT TOUCH – MAY RESULT IN SEVERE BURNS
- Supervise children in the same area as the appliance.
- Alert children and adults to the dangers of high temperatures.
- Flammable materials should not be hung from the appliance or placed on or near the appliance.
WARNING: The appliance must be inspected before use and at least annually
by a qualified service technician. Any guard or protective device removed for
servicing must be replaced prior to operation. Keep the appliance area clear
and free from combustible materials, gasoline, and other flammable vapors and
liquids.
FIRE FEATURE START-UP
- Before turning the appliance on, visually inspect the fire feature to ensure combustible materials have not been collected inside the feature which could burn once the fire feature is turned on. Be sure anyone standing near the fire feature is aware you will be turning the fire feature on before actually turning it on.
- Turn the fire feature on by turning on the electrical device used to power the fire feature.
SEQUENCE OF OPERATION DURING IGNITION
When powered, indicating a call for heat, the unit will wait for Pre-Purge
time. The HSI will be energized for warm-up time, then the pilot gas valve
will energize for Trial for-Ignition time. The HSI will turn off after
Ignition Time. If the flame is detected on the thermo-couple before the end of
the trial for ignition time, the HSI will turn off. The main valve will turn
on and the pilot valve will remain on until power is removed or the flame
signal is lost. If the flame is lost, the control will turn off the gas valve,
and after the flame loss recycles delay, restart the ignition sequence. If a
flame is not detected during the Trial-for-Ignition time and Trials-for-
Ignition remains, the pilot and HSI will turn off and wait for Inter-Purge
time before starting the next ignition attempt. If a flame is detected prior
to turning on the gas valve, the control will stop the sequence and remain in
safety shutdown until the flame signal is below the minimum threshold, or
drops continuously by the minimum threshold value before continuing.
- Power is applied.
- The hot Surface Igniter (HSI) becomes hot and 4 seconds later the pilot gas valve opens.
- Within 10 seconds of power application, the pilot flame should be visible
- Within 10 seconds of pilot flame ignition, the burner (fire ring/burner bar) should ignite.
FIRE FEATURE SHUTDOWN
Turn the fire feature off by turning off the electrical device used to power
the fire feature.
MAINTENANCE
WARNING: Maintenance should only be performed by a qualified service
technician. The appliance should be inspected before use and at least annually
by a qualified service technician.
WARNING: Ensure gas and power are shut off and the appliance is cool
before servicing.
WARNING: Any guard or protective device removed for servicing must be
replaced prior to operation.
WARNING: Keep free from constant water. The unit is not water-proof
PRIOR TO EACH USE
Inspect for debris in the fire feature – remove debris prior to use.
SEMI-ANNUALLY
- Visually inspect the pilot igniter for debris/insect infestation (spider webs).
- Visually inspect burner holes to ensure they are clear.
- Clean either of the above as necessary using compressed air.
ANNUALLY
- Visually inspect the pilot igniter for excess corrosion due to heat and moisture.
- Turn the fire feature on to ensure proper operation.
MAINTENANCE INSTRUCTIONS
REMOVAL OF DEBRIS
- Do NOT perform the maintenance until the surfaces of the fire feature are cool to the touch, The Outdoor Plus recommends leaving the fire pit off for at least 1 hour prior to servicing.
- Remove any debris on or around the fire feature such as spider webs, dirt, etc. by using a dry brush or compressed air.
- Pilot debris removal: Unscrew the pilot cover from the igniter. Use a dry brush or compressed air to clean out the pilot igniter. Place the pilot cover back on with the screw, after the pilot igniter is cleaned.
HELPFUL TIPS FOR PROPER OPERATION
- Cross ventilation is REQUIRED! A minimum of 1 square inch of ventilation is required for every 25,000 BTUs on each side of the installation. Airflow is your friend!
- Media (lava rock and glass) minimum of 1/2″ and no larger than 2″ in diameter.
- The media must not cover the pilot. The pilot needs air. Avoid packing media against the pilot.
- Media must be approved by the appliance manufacturer.
- Large BTU applications (above 150,000 BTUs) could require a large injector.
- A heat shield/Pan MUST be installed between the burner and SWEIS
- The SWEIS has a temperature safety shutoff at 175° F.
- Be sure the gas shut-off valve is open.
- If using wire nuts, be sure they are weatherproof, and use dielectric grease on the wires.
- The unit is water resistant. NOT waterproof! DO NOT PUT IT IN WATER OR SUBMERGE IT.
LED DIAGNOSTIC CODES
LED DIAGNOSTIC CODES
OFF| NO POWER / INTERNAL FAULT
ON| NORMAL OPERATION
1 FLASH| HOT START, THERMOCOUPLE HOT AT POWER UP
2 FLASHES| TRIAL LOCKOUT, MAXIMUM IGNITION TRIALS EXCEEDED WITHOUT FLAME
DETECTION
3 FLASHES| FLAME LOSS LOCKOUT, EXCEEDED THE MAXIMUM LOSSES OF FLAME AFTER
PROVING THE BURNER WAS ON.
4 FLASHES| FLAME SENSE FAULT
5 FLASHES| VALVE FAULT
FAST FLASH| SAFETY SHUTDOWN
WIRING GAUGE CHART
120 VAC Primary Input – 300 W Output
Distance Feet | 2#6AWG | 2#8AWG | 2#1 0AWG | 2#1 2AWG |
---|
5 fl.
10 fl.
20 fl.
30 fl.
40 fl.
50 fl.
60 fl.
70 fl.
80 fl.
90 fl.
100 fl.
110 fl.| 12 VAC
12 VAC
12VAC
12 VAC
13 VAC
13VAC
13 VAC
13VAC
13 VAC
14 VAC
14 VAC
14VAC| 12 VAC
12 VAC
12 VAC
13 VAC
13 VAC
13 VAC
14 VAC
14 VAC
14 VAC| 12 VAC
12 VAC
13 VAC
13 VAC
14 VAC
14 VAC| 12 VAC
13 VAC
13 VAC
14 VAC
Control Timing (control used in TOP-500EIS):
Pre-Purge | 3. 25 seconds |
---|---|
HSI Warm Up | 5 seconds |
Trial for Ignition | 10 seconds |
Flame Failure Response | 10 seconds Max |
Inter-Purge | 5 seconds |
Flame Loss Recycles | 15 seconds |
Flame Loss Recycles Delay | None |
12V/13V/14V Control Panel Diagram – Supplied with all 12V Electronic
Ignition Systems
WARNING – Risk of Fire or Electrical Shock
- DO NOT submerge the transformer
- DO NOT connect two or more transformers in parallel
- DO NOT use with dimmers’
- This transformer must be installed according to the National Electrical Code (NEC) and local code requirements (For US installations article 680 and for Canadian installations, section 68 of the CEC). Important: This installation must be installed by a qualified electrician and is subject to approval by the local inspection authority
- Use copper conductors only
- DO NOT exceed the maximum ratings of individual components, wiring devices, and the current carrying capacity of conductors.
- DO NOT install this equipment within 5 feet (3 meters) reach paths of water.
- May be used with certified no-niche submersible luminaires or equivalent.
- Not for use with self-contained spas or hot tubs.
- For Canadian installations, the supply circuit must be protected by a ground fault circuit interrupter.
MOUNT AT LEAST 1FT. (30 cm) ABOVE GROUND, WITH ARROWS UP
GENERAL INFO
These Safety Transformers are specifically designed to supply 12 volts to
pool/spa lights, submersible fixtures, and outdoor garden lights. The built-in
circuit protection will disconnect power to the transformer in case of defect
or overload. These transformers are suitable for direct connection to
underwater Pool and Spa lights.
Enclosure Size: 7.25″ High x 5.25″ Wide x 4.5″ Deep Mounting Brackets on
Top and Bottom
Knockouts: Total of Ten 0.5″-0.75″ Combination (4) bottom, (2) right, (2)
Left, (2) Back
Model | Input 60 Hz. | Secondary Output |
---|---|---|
Lamp Watts(w) | Voltage (VAC) | |
100W | 120VAC | 300 Max. |
Output | 120v Input Multi-tap Primary Connection | |
--- | --- | |
12V | Black to 12V / White to Neutral | |
13V | Yellow to 13V / White to Neutral | |
14V | Blue to 14V / White to Neutral |
Note: PX100 is for single bowls & PX300 is for multiple bowls
INSTALLATION
For field wiring information, please refer to the instructions attached to the
inside of the front cover.
- Make sure that all unused taps (leads) are separately insulated.
- Use the following tables as a guide to determine the correct wire size.
- The voltage at lamp terminals after installation should be 12 ± 0.3 VAC.
- Voltages above 12.3 VAC at the light may cause the internal safety fuse of the transformer to switch off and on. To prevent this from happen ing follow the chart below for the correct voltage and wire gauge selection.
- Select the power source by combining Bulb wattage.
- Determine the length of cable run(s).
- Determine the wire gauge needed to deliver the necessary power.
- Connect the cable to the output tap of the transformer given in the table.
120 VAC Primary Input -100 W Output
Distance | 6 Gauge | 8 Gauge | 10 Gauge | 12 Gauge |
---|
10 ft.
20 ft.
30 ft.
40 ft.
50 ft.
60 ft.
70 ft.
80 ft.
90 ft.+| 12 VAC
12 VAC
12 VAC
13VAC
13VAC
13VAC
13 VAC
13VAC
14 VAC| 12VAC
12VAC
13 VAC
13 VAC
13VAC
14 VAC
14 VAC
14 VAC| 12 VAC
13 VAC
13 VAC
14 VAC
14 VAC| 13 VAC
13 VAC
14 VAC
ENSURE ALL UNUSED LEADS ARE INSULATED (CAPPED)
Wiring Diagram
– 12V Electronic Ignition System
Electronic Ignition Assembly & Component Overview
Connecting a Secondary Unit
Connecting a Pan and Burner with a Manifold
Clearance From Combustibles.
This diagram applies to all fire pits and fire features
Flooring
All fire pits and fire features must be installed on non-combustible flooring.
If the fire feature is installed on a combustible floor, such as wood decking,
noncombustible floor paneling MUST be properly installed underneath.
Installation
We suggest that our products be installed by professionals that are locally
licensed by the authority having jurisdiction in gas piping.
Service
We suggest that our products be serviced by a professional certified in The US
by the National Fireplace Institute (NFI) as NFI Gas Specialists
TROUBLESHOOTING
THE SWEIS IS INSTALLED BUT WHEN TURNED ON NOTHING HAPPENS:
The most common cause is an electrical wiring or power issue. Inspect all
electrical connections carefully to confirm all wires from the transformer to
the fire feature are connected properly. If the wiring is properly connected,
disconnect the wires at the fire feature and use a multimeter to confirm a
minimum of 12 volts when the fire feature is turned on. If there is not a
minimum of 12 volts at the fire feature, conduct the same test at the
transformer to determine if the transformer is truly producing a minimum of 12
volts. If you do have a minimum of 12 volts at the fire feature contact us for
further assistance.
THE SWEIS IS TURNED ON, THE IGNITER GLOWS ORANGE, AND GAS CAN BE HEARD
FLOWING BUT DOES NOT IGNITE:
The two most common causes of this fault are; Air in the Gas Line or low
Electrical Current to the fire feature.
Air in the Gas Line:
New gas line installations often have air trapped inside that must be removed
or purged prior to installing the SWEIS. If the line has not been properly
purged, it may take several cycles of turning the fire feature on and off
before all the air is purged from the gas line.
Understanding how the SWEIS operates will help you go through the purging
process. When you turn on the SWEIS, the igniter will begin to glow, followed
by the pilot gas valve opening 4 seconds later. During the next 3 minutes, the
igniter will cycle on and off every 30 seconds while the pilot gas valve will
remain on the entire time. Accordingly, if you are attempting to purge air
from the gas line, engage the system and leave it on for approximately 3
minutes. Next, turn it off and then back on. Let the system run for an
additional 3 minutes. When purging air from a new gas line, you may need to
cycle the power several times as described above before gas begins to flow. If
at any point you smell gas and still don’t have ignition, you should attempt
to light the pilot flame with a handheld lighter. If ignition occurs when you
light it by hand, go to the section, and see Electrical Current in column
2.
Electrical Current:
If purging the gas line does not solve the problem, the ignition failure is
most likely that the igniter not getting hot enough to light the gas. The main
reason an igniter will not reach full temperature is low amperage.
Electricians will commonly check the electrical power, note there are a
minimum of 12 volts, and think everything is fine electrically, so there must
be a problem with the SWEIS.
The deficiency is not in the volts but rather in the amps. Amperage reaching
the fire feature is dependent on the gauge wire used between the transformer
and the fire feature. Our installation instructions require no less than 12
gauge wire up to 50 feet and 10 gauge for installs over 50 feet. Smaller wire
sizes will often be a problem in the ignition. Steps to check for sufficient
amperage:
- CAUTION: Turn off the gas supply before proceeding. » Utilizing clamp-on ammeter, clamp the ammeter around one of the wires providing power to the SWEIS.
- Turn on the fire feature.
- The amperage should range between 1.4 to 1.6 amps initially. Four seconds after being turned on the amperage will jump to approximately 2.0 amps.
If the amperage listed previously is not present AND the wire gauge used was
less than listed above, change the wiring. Otherwise, contact us for further
assistance.
THE FIRE FEATURE WAS TURNED OFF, BUT SMALL FLAMES CAN STILL BE SEEN
FLICKERING FROM THE FIRE FEATURE.
Turn the fire feature back on, let the main burner light, and then turn it off
again. You may need to do this several times. Small pieces of debris in the
gas line may get caught in the main or pilot valve preventing it from
completely closing. This is common in a new gas line. By cycling power, you
can often dislodge the debris. If cycling power does not rectify the problem,
turn the gas off using the manual gas shutoff and contact us for further
assistance.
OPERATION
Sequence of Operation
When powered, indicating a call for heat, the unit will wait for Pre-Purge
time. The HSI will be energized for warm-up time, then the pilot gas valve
will energize for Trial-for-Ignition time. The HSI will turn off after
Ignition Time. If the flame is detected on the thermocouple before the end of
the trial for ignition time, the HSI will turn off. The main valve will turn
on and the pilot valve will remain on until power is removed or the flame
signal is lost. If the flame is lost, the control will turn off the gas valve,
and after the flame loss recycles delay, restart the ignition sequence. If a
flame is not detected during the Trial-for-Ignition time and Trials-for-
Ignition remains, the pilot and HSI will turn off and wait for Inter-Purge
time before starting the next ignition attempt. If a flame is detected prior
to turning on the gas valve, the control will stop sequence and remain in
safety shutdown until the flame signal is be low minimum threshold, or drops
continuously by minimum threshold value before continuing.
TROUBLESHOOTING GUIDE
SEQUENCE OF OPERATION| FAULT| CHECK| RESULT|
ACTION(S)
---|---|---|---|---
Power ON| No Function / No LED Indication| Check for 14V at Transformer| No or
low voltage| Make sure the transformer is powered. If so, replace the
transformer.
Check for 14V at Control Box| No or low voltage| Check to wire for continuity,
and replace if broken.
Ensure the wire is <50 feet long and 12AWG minimum (the smaller number is
bigger wire). Replace with a larger wire or shorten the length. Replace with
correct wiring if incorrect.
Igniter Warm-up| LED on, No Ignition| Check for breaks in Pilot Igniter|
Broken| Replace Pilot Igniter.
Check Pilot Igniter wiring & Connector| Damaged or Broken| Repair.
Trial for Ignition| Igniter ON, does not light Control goes through all
ignition attempts then enters 2 LED flash lockout| Is the pilot valve
opening?| No. Pilot gas flow| Check input gas pressure. Maximum pressure 1/2
PSI. Install regulator if higher.
Check the voltage to the pilot valve. Voltage should read >10.2VDC. Check “No
or Low Voltage” above if less.
Check the pilot coil for an open circuit. Replace the pilot valve if open.
Yes. Gas flow at the pilot. No ignition/ low flame| Ensure air has been bled
from the gas line
Consult burner manufacturer for minimum gas pressure
If natural gas, ensure the pilot jet is not for LP
Check the pilot injector for the clogged jet. Clean or replace.
If the pilot can be lit with a match, check the igniter position and adjust,
or check “No or Low Voltage” above.
Pilot lights but goes off at end of the trial without the main burner. 2 flash
lockouts after the end of the trials. The flame is not detected.| Ensure the
pilot flame is impinging on the thermocouple| No| Check for clogged pilot or
injector and clean.
Check for the correct pilot injector. (LP or NG)
Is the thermocouple securely connected to the control box?| No| Tighten
Connection
Yes| Replace Thermocouple
Burner ON| Units shut down after flame detected| LED flashing 3 times, no
recycling?| Yes| Maximum flame losses per heat cycle exceeded. Recycle power
to reset.
Ensure the pilot flame is impinging on the thermocouple and is adequately
sheltered from the wind. If impingement is consistent and no wind is present,
replace the thermocouple.
LED flashing 4 times, no recycling? (Flame sense fault)| Yes| Turn the power
off for 10 seconds and back on. If persistent, replace the control module.
LED flashing 5 times, no recycling? (Valve Fault)| Yes| Turn the power off for
10 seconds and back on. If persistent, check “No or Low Voltage” above. If the
voltage is okay, replace the control module.
Shuts down before main burner lights| Yes| Check “No or Low Voltage” above.
Shuts down after being on for several minutes or hours and does not re-light|
Yes| Over temperature – ensure the control compartment remains under 175° F.
If continued operation above this temperature, the life of the product will be
reduced.
The unit shuts down for 1 minute every 24 hours| Yes| This is a normal
operation for the validation of safety circuitry.
PARTS LIST & ACCESSORIES
24″ PILOT IGNITER ASSEMBLY
TOP-500PIR
MINI & STANDARD CAPACITY UNITS
TOP-500PIRHC
HIGH CAPACITY UNITS| PILOT IGNITER COVER
TOP-PIC| PILOT IGNITER GLOW PLUG
TOP-PAGE
12V TRANSFORMER
OPT-12V| BLUETOOTH CONTROLLER
TOP-500BLU| PILOT ORIFICE(S)
TOP-PI23 | #23 ORIFICE
MINI CAPACITY UNITS
TOP-PI30 | #30 ORIFICE
STANDARD & HIGH CAPACITY UNITS
WARRANTY
The Outdoor Plus Company (TOP) warranties fire pits against manufacturing defects that prevent safe and correct function as follows:
- Stainless Steel or Brass Burner Rings: Lifetime Warranty
- Stainless Steel Pan, Electronics, Gas Valves, Pilot Assembly: Commercial – 6 Months; Residential – 12 Months
- This commences from the date of the original sale/shipment from The Outdoor Plus
- This warranty is for the parts and in-house (TOP) labor. The defective product must be sent back to TOP with a Return Merchandise Authorization (RMA) issued by TOP for that specific product and any other additional information for the nature of the defect or warranty claim
- The warranty does not cover items that have been damaged by overheating, modification, abuse, or improper storage.
- Any labor involving installation or maintenance of the unit is not covered.
- This warranty excludes claims for consequential, indirect-collateral expenses arising from the product’s defects or warranty recovery.
- This warranty is only applied to original purchases.