Bissell Proheat 2x User Manual
- June 2, 2024
- Bissell
Table of Contents
Bissell Proheat 2x
Bissell Proheat 2x
PROheat 2X
USER’S GUIDE
8920, 8930, 8960, 9200, 9300, 9400 SERIES
Thanks for buying a BISSELL PROheat 2X®
We’re glad you purchased a BISSELL PROheat 2X heated formula deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system.
Your BISSELL PROheat 2X is well made, and we back it with a limited one year
warranty. We also stand behind it with a knowledgeable, dedicated Consumer
Services department, so, should you ever have a problem, you’ll receive fast,
considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a
global leader in the design, manufacture, and service of high quality homecare
products like your PROheat 2X.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
Chairman, President & CEO
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should be observed,
including the following:
Read all instructions before using your ProHeat 2X®.
WARNING:
To reduce the risk of fire, electric shock, or injury:
- Do not immerse.
- Use only on surfaces moistened by cleaning process.
- Always connect to a properly grounded outlet.
- See Grounding Instructions.
- Unplug from outlet when not in use and before conducting maintenance or troubleshooting.
- Do not leave machine when it is plugged in.
- Do not service machine when it is plugged in.
- Do not use with damaged cord or plug.
- If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized Service Center.
- Use indoors only.
- Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp corners or edges, run appliance over cord, or expose cord to heated surfaces.
- Unplug by grasping the plug, not the cord.
- Do not handle plug or appliance with wet hands.
- Do not put any object into appliance openings, use with blocked opening, or restrict air flow.
- Do not expose hair, loose clothing, fingers or body parts to openings or moving parts.
- Do not pick up hot or burning objects.
- Do not pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in the presence of explosive liquids or vapor.
- Do not use appliance in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors.
- Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, gasoline, etc.).
- Do not modify the 3-prong grounded plug.
- Do not allow to be used as a toy.
- Do not use for any purpose other than described in this User’s Guide.
- Do not unplug by pulling on the cord.
- Use only manufacturer’s recommended attachments.
- Use only cleaning products formulated by BISSELL for use in this appliance to prevent internal component damage. See the cleaning fluid section of this guide.
- Keep openings free of dust, lint, hair, etc.
- Do not point attachment nozzle at people or animals
- Keep appliance on a level surface.
- Turn off all controls before unplugging.
- Unplug before attaching the TurboBrush®.
- Be extra careful when cleaning stairs.
- Close attention is necessary when used by or near children.
- Always install float before any wet pick up operation.
SAVE THESE INSTRUCTIONS.
This model is for household use only.
GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-grounding conductor and a grounding plug. It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.
![Grounded
Outlets](https://manuals.plus/wp-content/uploads/2020/10/Grounded.png)
WARNING:
Improper connection of the equipment grounding conductor can result in a risk
of electrical shock. Check with a qualified electrician or service person if
you aren’t sure if the outlet is properly grounded. DO NOT MODIFY THE PLUG .
If it will not fit the outlet, have a proper outlet installed by a qualified
electrician. This appliance is designed for use on a nominal 120-volt circuit,
and has a grounding attachment plug that looks like the plug in the drawing
above. Make certain that the appliance is connected to an outlet having the
same configuration as the plug. No plug adapter should be used with this
appliance.
Product view
WARNING:
To reduce the risk of fire and electric shock due to internal component
damage, use only BISSELL cleaning fluids intended for use with the deep
cleaner.
Cleaning fluid
Keep plenty of genuine BISSELL 2X formula on hand so you can clean and protect
whenever it fits your schedule. Always use genuine BISSELL deep cleaning
formulas. Non-BISSELL cleaning solutions may harm the machine and will void
the warranty.
Assembly
Your PROheat 2X comes in three, easy to assemble components:
Upper Handle
Lower Handle
Tool Caddy
The only thing you will need to assemble your cleaner is a Phillips head
screwdriver.
- Slide upper handle onto lower handle.
- Screw 3 screws into the marked holes.
- Place upper hose rack onto back of upper handle, and secure with screw.
- Place lower hose rack onto back of upper handle by pushing in and sliding down until it snaps into place.
- Snap tools into the tool caddy.
- Wrap power cord and flex hose.
- Keep flex hose snugly in place by using the hose secure latch.
PROheat 2X assembly is now complete.
Operations
Special features
Your BISSELL PROheat 2X deep cleaner is a home cleaning system that uses the
power of heat, brushes and cleaning formula to get the deep down dirt for a
maximum clean. Not only does it with come several unique features, it has been
designed with you, the customer, in mind.
Built-in-heater feature
BISSELL PROheat 2X models all feature a patented built-in heater which will
heat the hot tap water you put in up to 25 degrees hotter to safely optimize
cleaning effectiveness. The heater will never allow the temperature to exceed
190 degrees. The heater switch on the front of the machine controls the heater
so you have the option to turn off the heat if you are cleaning delicate wool
or oriental rugs.
Warning:
Do not plug in your cleaner until you have completely assembled it per the
above instructions and are familiar with all instructions and operating
procedures.
Custom Clean™
The Custom Clean feature automatically mixes hot tap water with the BISSELL
formula. Simply choose one of the 4 settings (heavy traffic, normal clean,
light clean, or water rinse) and the PROheat 2X will adjust the right amount
of cleaning solution to mix with the heated water to fit your cleaning need.
This feature is available on all PROheat 2X models, either behind the 2-in-1
water tank or on the upper handle. Having a separate solution tank from the
water tank also allows no waste of formula. Because the water and solution are
stored separately, they are not mixed until you are ready to clean. When your
cleaning job is finished, the formula can be stored ready to use in your
machine for the next time!
Dual DirtLifter® PowerBrushes
The two DirtLifter PowerBrush rolls are designed to enhance cleaning
performance.
The bristle pattern safely lifts out the deep down dirt while gently grooming
carpet fibers. The floating suspension self-adjusts to all carpet heights and
protects your carpet if you leave the power switch ON ( I ). Once the product
is in the upright position, the brushes automatically stop spinning. The
detent pedal will activate the brushes when floor cleaning.
Flow indicator (select models only)
The flow indicator is located on the rear cover of your unit. When the unit
runs out of water or solution the flow indicator will instantly let you know.
2-in-1 water tank
Our 2-in-1 water tank full capacity system is designed with a heavy duty
bladder inside for clean water. As you clean, the clean water in the bladder
will empty and mix with the cleaning formula. Dirty water pulled out of your
carpets will collect around the outside of the bladder so that clean and dirty
water are always kept separate. This allows the user to only carry one tank to
and from the sink for emptying and filling.
ReadyTools™ dial
This provides either floor cleaning or above floor cleaning with the turn of a
knob. Choose “TOOLS” setting for stairs, upholstery and hard to reach areas
and “FLOOR CLEANING” for carpets area rugs and bare floors.
Scotchgard™ Protector
Carpet protection applied at the mill typically wears down over time from
heavy foot traffic and everyday cleaning, including deep cleaning. To help
restore this important protection, only BISSELL offers deep cleaning formulas
with Scotchgard protector. This offers extra protection against dirt and tough
stains to keep your carpets looking good longer.
To maintain your Scotchgard 5-year limited stain warranty, you no longer are
required to hire a professional. By using your BISSELL PROheat 2X machine with
BISSELL 2X formulas containing Scotchgard protector every 12 months, your
carpet warranty from 3M remains in effect. No other home deep cleaning system
can do this for you. Refer to the Scotchgard protector warranty for details.
Before you clean
- Move furniture to another area if cleaning an entire room (optional).
- Vacuum area with a dry vacuum cleaner thoroughly before deep cleaning.
- Plan your cleaning route to leave an exit path. It is best to begin cleaning in the corner farthest from your exit.
- Pretreating (optional)
Pretreating is recommended to improve cleaning effectiveness for heavily soiled carpet in high traffic areas such as entryways and hallways.
BISSELL Tough Stain PreTreat
A. Spray the BISSELL Tough Stain Pre-treat formula onto heavy traffic areas, soiled areas, or stains.
B. Allow to penetrate for at least 3 minutes.
C. Clean as normal, using the BISSELL PROheat 2X machine on the high traffic setting, following the instructions below.
ATTENTION:
Some Berber carpets have a tendency to fuzz with wear. Repeated strokes in the
same area with an ordinary vacuum or deep cleaner may aggravate this
condition. Please see Stain Removal instructions on page 15.
Carpet cleaning
- Fill the 2-in-1 Water Tank. Remove the tank from the base of the machine by lifting up the tank carry handle. Carry like a bucket to the sink.
1a. Unlatch the top of the tank from the bottom by lifting up on the tank latch located on the back of the tank.
1b. Remove the top of the tank by lifting up on the handle.
Note how the lip on the top tank separates from the groove in the bottom tank. This placement is important when putting the tank back together.
1c. Fill the heavy duty bladder with clean hot tap water. Do not boil or microwave water as it can destroy the bladder.
1d. Leaving the filled bottom of the tank on a flat surface, only maneuver the top of the tank. To attach the top part of the tank to the bottom, carefully hook the lip on the top tank into the groove on the bottom tank.
1e. Fasten tanks together by securing the latch in the back.
Note: Remember to secure the tank latch in the back and test to make sure it is secure before picking up the tank.
Remove formula tank from back of machine.
Fill the formula tank by first unscrewing the cap and insert. Always use
genuine BISSELL 2X formulas to maximize cleaning and for the safety of your
machine. Fill with water to WATE R line and then fill up to FO RMULA line with
BISSELL 2X Concentrated formula. Replace formula tank.
Set Custom Clean Dial. Simply choose one of the 4 settings (heavy traffic,
normal clean, light clean, or water rinse).
Set ReadyTools Dial to the floor cleaning setting.
Carpet cleaning continued
Plug into a proper outlet and turn the power and heater switches to the ON ( I ) position. Allow 1 minute for the built-in heater to warm-up before cleaning. The PROheat 2X will be fully warmed and will provide optimal performance after a minute of continuous heated cleaning.
While pressing the trigger, make one slow forward wet pass and another one back. Caution: Do not overwet. Take care not to run over loose objects or edges of area rugs. Stalling brush may result in premature belt failure.
Note: Your machine is equipped with a circuit breaker that will automatically shut off the brush if a large or loose object is caught in the brush roll. If that happens, be sure to unplug your machine, remove the foreign object, and then plug the machine back in to reset the circuit breaker.
WARNING:
To reduce the risk of due to internal component damage, use only BISSELL
cleaning fluids intended for use with the deep cleaner.
Release the trigger and make one slow forward and backward pass over the same
area to remove any residual dirty water and aid in drying. Repeat cleaning
passes until solution being pulled up appears clean. Continue passes without
pressing the trigger until you can’t see any more water being pulled up.
Keep plenty of genuine BISSELL 2X formula on hand so you can clean whenever
it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-
BISSELL cleaning solutions may harm the machine and void the warranty.
8. Remove the tank from the base of the machine by lifting up on the tank
carry handle. Carry like a bucket to a utility sink or outside where you will
dispose of the dirty water.
8a. Unlatch the top of the tank from the bottom by lifting up on the tank
latch located on the back of the tank.
8b. Remove the top of the tank by lifting up on the handle.
Note: how the lip on the top tank separates from the groove in the bottom
tank. This placement is important when putting the tank back together.
8c. Lift the bottom portion of the tank; pour out dirty water in the sink
through the triangular shaped opening in the corner of the tank.
Note: You may notice hair & debris deposits on the carpet or in the tank
that were loosened by the cleaning action. This debris should be picked up and
thrown away.
8d. F ill the heavy duty bladder with clean hot tap water, following
instructions 1c through 1e on page 10.
Note: Remember to secure the tank latch in the back and test to make sure
it is secure before picking up the tank. Always check the level of cleaning
formula in the formula tank at the same time, and refill as needed.
Water rinse (recommended). Rinsing is an optional step that can be done during the cleaning process or after the carpeted area has been completed. Switch to the water rinse setting, on the Custom Clean dial and follow the same path as you did for cleaning. Take care to do a forward (wet) stroke by depressing the trigger, and a backward (wet) stroke, followed by a forward and backward (dry) stroke, releasing the trigger. Continue this until the water you see coming up the nozzle is clear. (See page 17 for more machine care tips.)
Keep plenty of genuine
BISSELL 2X formula on hand so you can clean whenever it fits your schedule.
Always use genuine BISSELL deep cleaning formulas. Non-BISSELL cleaning
solutions may harm the machine and void the warranty.
Cleaning with attachments
Your PROheat 2X machine comes equipped with a hose and at least one
attachment for cleaning stairs, upholstery, and more.
Important! If using to clean upholstery, check upholstery tags.
A. Check manufacturer’s tag before cleaning. “W” or “WS” on the tag means
you can use your PROheat 2X. If the tag is coded with an “X” or an “S” (with a
diagonal stripe through it), or says “Dry Clean Only”, do not proceed with any
deep cleaning machine. Do not use on velvet or silk. If manufacturer’s tag is
missing or not coded, check with your furniture dealer.
B. Check for colorfastness in an inconspicuous place.
C. If possible, check upholstery stuffing. Colored stuffing may bleed
through fabric when wet.
D. Plan activities to allow upholstery time to dry.
E. Vacuum thoroughly to pick up loose debris and pet hair. Use a vacuum
with a brush attachment and a crevice tool to clean in fabric folds.
Follow the instructions on page 10 for filling the 2-in-1 water tank and the
formula tank. Set ReadyTools dial to the “TOOLS ” setting. This will allow
spray and suction from the hose Set Custom Clean dial for heavy traffic,
normal clean, light clean, or water rinse as desired. Attach the cleaning tool
to the end of the hose. Plug in and turn on the power switch and heater (if
desired). Clean by pressing the trigger to spray solution onto the area to be
cleaned. Slowly move the tool back and forth over the soiled surface. Release
the trigger to suction soiled water. Continue to clean in the area, working in
small sections, until no more dirt can be removed. Rinse (optional) and
suction as needed.
Caution: Do no overwet.
WARNING: To reduce the risk of injury, be extra careful when cleaning
stairs. Make sure machine is secure and level.
Remove and rinse tools in clean, running water. Dry and replace in the tool
caddy. It is recommended that you suction clean water from a bowl to rinse out
the hose. Before replacing lift end of hose and stretch out to ensure all
water is cleared from hose. Coil flex hose around the tool caddy. Empty 2-in-1
water tank and rinse out, following the instructions on page 12. Return
ReadyTools dial to floor setting.
Deep reach tool attachment (Select models only)
Do Not Delay! Attending to an accident soon after it occurs ensures the
most optimal clean. Leaving it for an extended period of time may cause it to
set and become permanent.
- Follow the instructions on page 10 for filling the 2-in-1 water tank and the formula tank.
- Follow instructions 3-6 on page 13 under “Cleaning with attachments”.
- Set tool on stain and press the trigger to spray solution onto the area to be cleaned.
- Slowly move the tool back and forth over the soiled surface, keeping the tool in contact with the carpet.
- Release trigger and move tool slowly over the soiled area to suction up water and dirt.
- Continue to clean the area, working in small sections, until no more dirt can be removed.
- Remove tool from hose when finished. Clean under warm water before storing.
Stain removal
Do Not Delay! Attending to an accident soon after it occurs ensures the
most optimal clean. Leaving it for an extended period of time may cause it to
set and become permanent.
- Blot up liquids with an absorbent cloth or paper towels. White materials are recommended because certain dyes may bleed and make the stain worse.
- Gently scrape up any semi-solids with a spoon or spatula. Do not use a knife or other utensil with sharp edges because it could damage the carpet or upholstery.
- If the area has dried, remove the remaining semi-solids and residue with a sweeper or vacuum.
- Be sure to test any spot removal formulas in an inconspicuous area first. This is important as some dyes and materials could be damaged or discolored by cleaning solvents. If such a change should occur, try a different solution or call a professional.
- If cleaning on Berber carpeting, gently run your machine over a hidden area. If no fuzzing occurs, continue cleaning in soiled area.
- Using the BISSELL Tough Stain PreCleaner, spray evenly over soiled area. Do not overwet. Wait 3-5 minutes. Gently work the solution by blotting area with a clean, damp, color safe cloth.
- Clean using either the FLOOR CLEANING, or TOOLS setting on the ReadyTools dial.
Hard floor cleaning (Select models only)
Your PROheat 2X model may have come with a hard floor attachment and 2X Hard
Floor Solutions Formula. If not, these products are available for purchase by
contacting the BISSELL Consumer Services department by phone or at the
website. The hard floor tool provides effective cleaning for linoleum, vinyl,
and tile floors. Caution: Do not use on unsealed hardwood floors.
-
Vacuum or sweep thoroughly to pick up any loose debris and pet hair.
-
Move any furniture, if needed.
-
Fill the formula tank to “WATE R” line with water. Fill to “FORMULA” line with BISSELL 2X Hard Floor Solutions.
-
Fill the 2-in-1 water tank with hot tap water and set aside.
-
Attach the hard floor tool onto the bottom of the machine by hooking it into the nozzle and swinging it down until it clicks into place.
-
Set ReadyTools dial to the “FLOOR CLEANING” setting.
-
Set the Custom Clean dial to NO RMAL clean.
-
Plug into an outlet and turn the power switch and heater ON ( I ).
-
Slowly move the machine forward and back over hard floor surface one time while depressing trigger.
Caution: Do not overwet. -
Repeat the motion without pressing the trigger using the hard floor tool to squeegee and suction up the dirty water.
-
Allow adequate time for floors to dry.
-
Remove hard floor tool, rinse and dry before storing.
-
Rinse out the formula tank.
WARNING:
To reduce the risk of fire and electric shock- when cleaning a hard floor, the
BISSELL bare floor tool kit 203-5642 must be used and it must only be used
with BISSELL Hard Floor Solutions or BISSELL 2X Hard Floor Solutions cleaning
fluid intended for use with this appliance.
WARNING:
To reduce the risk of fire, electric shock or injury unplug from outlet before
servicing.
Machine storage
Once your cleaning is complete, make sure the 2-in-1 water tank is emptied,
rinsed out, and dried before the next use. The formula tank can remain filled
and ready to go. Note: Store cleaner in a protected, dry area. Since this
product uses water, it must not be stored where there is a danger of freezing.
Freezing will damage internal components and void the warranty.
Machine care
For best results, a few simple steps can assure your machine is well
maintained after your cleaning is complete.
-
Flush your machine of any remaining residual solution.
A. Fill the 2-in-1 clean water tank with clean hot tap water.
B. Plug your machine into a proper outlet and set the Custom Clean dial to the rinse setting. Turn the power on by pressing the power button.
C. Recline the handle and press the spray trigger for 15 seconds while making forward and backward passes on carpet. Release the trigger to suction. Repeat for another 15 seconds. Continue without pressing the trigger until there is no more water being suctioned. -
Turn power and heater switches OFF (O). Unplug the machine and wrap the power cord. Empty the 2-in-1 water tank.
-
Rinse out 2-in-1 water tank, with running hot tap water, taking care to clean underneath the heavy duty bladder, and all around it.
-
The top half of the tank can be rinsed clean through the nozzle area. Also, pop out the red filter underneath the top half of the tank and rinse out. Replace before putting the top and bottom halves of the tank together.
-
Before you place the cleaned 2-in-1 water tank back onto the machine, simply unscrew the floor nozzle using a Phillips head screwdriver. This can be rinsed out at the faucet. Then replace back onto the machine by starting from the bottom of the nozzle and hooking the tabs into the holes on the bottom sides of the machine. Secure into place with the screw.
Tip:
Let all parts dry completely before storing
The inside of the end caps by the brush rolls can be wiped out with a clean
paper towel, or, if a more thorough cleaning is desired, the end caps can be
taken off using a Phillips head screwdriver and rinsed clean. Replace after
cleaning.
Any loose hair or debris can be pulled from the brush rolls and thrown away.
For the most thorough clean before storage, follow directions on pages 18 & 19
for removal and replacement of the brush rolls and belts.
To clean attachments that may have been used, remove from hose and rinse under clean, running water. Dry and replace attachment in the tool caddy. Clean the hose by suctioning clean water from the tap. Before replacing, lift end of hose and stretch out to ensure all water is cleared from hose. Refer to page 14.
After carpet is dry, vacuum again to remove hair and fuzz.
WARNING:
To reduce the risk of fire, electric shock, or injury,turn power OFF and
disconnect plug from electrical outlet before performing maintenance or
troubleshooting.
Small belt removal and replacement
Occasional replacement of one or both belts may become necessary. If that
is needed, please follow the instructions below.
-
Turn off the machine, and unplug it from the outlet.
-
Remove both the 2-in-1 water tank and the formula tank. Set aside.
-
Unscrew the front nozzle and remove it. Set aside.
-
Turn the machine on its side.
IMPORTANT: cord side down. -
Remove the clear end cap by unscrewing the 2 black screws. Take care not to drop the screws into the unit.
-
Remove 1 silver screw.
-
Remove pivot arm by gently lifting up.
-
Remove small brush belt.
-
Replace small brush belt, and reverse steps above.
Brush removal and large belt replacement
Brushes can be removed for cleaning or replacement as needed.
- Follow small belt removal Instructions on page 18.
- Remove brush rolls by pulling them off of the metal rods. Be careful not to lose the small washer at each end of the brush rolls.
- Place cleaned or new brush rolls back onto the rods. Make sure one washer is on each end of the rollers prior to sliding onto the rod. Be sure to let the rod slide through the bushing to insure proper fit.
- Re-attach the long belt on the bottom to the cogs of the small roller brushes.
- Place small belt over back roller and metal cog.
- Place pivot arm in place and screw in place using the silver screw.
- Re-attach clear end cap by tightening with the (2) black screws.
- Return front nozzle to front of unit, by latching from underneath and then securing with a screw.
I f you have any questions or are having trouble installing or replacing your belt(s) or brushes, please call BISSELL Consumer Services or visit
www.bissel.ca for instructional video.
Troubleshooting
Built-in heater ready light does not illuminate
Possible causes
- The heater switch is not turned ON ( I )
- The power switch is not turned ON ( I )
Remedies
- Turn the heater switch ON ( I )
- Both switches must be ON ( I ) to activate the heater ready light
Reduce Spray or No Spray Possible causes
- Water tank may be empty
- Formula tank may be empty
- Tank may not be seated completely
- Pump may have lost prime.
DirtLifter® PowerBrush does not turn Possible causes
- The belt is off or broken
- The unit is in the upright position
- Circuit breaker on machine may have tripped
Cleaner not picking up solution Possible causes
- ReadyTools dial may be at wrong setting
- Tank may not be seated properly
- Tank may not be assembled properly
- Solution or 2-in-1 water tank is empty
- 2-in-1 water tank has picked up maximum dirty water and red float door has closed.
- Red float “door” in the tank may have closed as a result of bumping an object or moving machine back and forth too quickly
Other maintenance or service not included in the manual should be performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of service. Contact us
directly at 1-800-263-2535.
BISSELL consumer services
For information about repairs or replacement parts, or questions about your
warranty, call:
BISSELL Consumer Services
1-800-265-2535 Monday – Friday 8 a.m. —
10 p.m. ET Saturday 9 a.m. — 8 p.m. ET
Or write: BISSELL Homecare, Inc.PO Box 3606 Grand Rapids MI 49501
ATTN: Consumer Services
Or visit the BISSELL website –www.bissell.ca
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: _**
Please record your Purchase Date: **_
NOTE: Please keep your original sales receipt. It provides proof of purchase date in the event of a warranty claim. See Warranty on page 24 for details.
Replacement parts – BISSELL PROheat 2X
Below please find a list of common replacement parts. While not all of these
parts may have come with your specific machine, all are available to you for
purchase, if desired.
Item Part No. Part Name
- 203-7010 T ank Assembly (complete) (Black)
- 203-6660 T ank Lid (Black)
- 203-6618 T ank Bottom (Black)
- 203-6675 C ap and Insert for Water Tank
- 203-6676 F ormula Tank (includes Cap & Insert for Formula Tank)
- 203-6677 C ap and Insert for Formula Tank
- 203-7649 F ront Nozzle (includes gasket)
- 203-6679 A utoload Gasket (fits both Water and Formula Tank)
- 203-6845 F loat Door
- 203-6680 T ank Filter (Lint Screen)
- 203-6682 C ord Wrap (Blue Illusion)
- 203-6685 C lear End Cap w/Edge Brushes (2 pack, includes screws)
- 203-6686 B rush Roll – 6 row (includes 1 brush, axle, 2 swivel arms)
- 203-6688 S mall Brush Belt (non-cord side)
- 203-6804 L arge Brush Belt (cord side)
- 203-6689 Hose Secure Latch
- 203-6690 Hose Rack Assembly (Top/Bottom Hose Rack, Screws)
*Not all parts are included with every model.
Accessories – BISSELL PROheat 2X
Item Part No. Part Name
- 203-6651 3” Tough Stain Tool
- 203-6652 Powered TurboBrush™ Hand Tool
- 203-6653 4” Upholstery Tool
- 203-6654 6” Stair Tool
- 203-6655 S praying Crevice Tool
- 203-5642 B are Floor Tool with trial size bottle of Hard Floor Solutions formula
- 203-7412 D eep Reach Pet Tool
- 62E5 2X Fiber Cleansing Formula with Scotchgard™ Protection.
- 99K5 2X Pet Stain and Odor Formula with Scotchgard™ Protection.
- 89Q5 2X Allergen Cleansing Formula.
- 78H6 2X Professional Deep Cleaning Formula with Scotchgard™ Protection.
- 56L9 2X Hard Floor Solutions Formula.
- 400 T ough Stain PreCleaner.
*Not all parts are included with every model.
Warranty – BISSELL PROheat 2X
If you need additional instruction regarding this warranty or have questions
regarding what it may cover, please contact BISSELL Consumer Services by
E-mail, telephone, or regular mail as described below.
Limited One Year Warranty
Subject to the *EXCE PTIONS AND EXCLUSIONS identified below, BISSELL C anada
Corporation will repair or replace (with new or remanufactured components or
products), at BISSELL ’s option, free of charge from the date of purchase by
the original purchaser, for one year any defective or malfunctioning part.
See information below on “If your BISSELL product should require service”.
This warranty applies to product used for personal, and not commercial or
rental service. This warranty does not apply to routine maintenance components
such as belts or brushes. Damage or malfunction caused by negligence, abuse,
neglect, unauthorized repair, or any other use not in accordance with the
User’s Guide is not covered.
If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service
Center in your area or visit our website – www.bissell.ca
NOTE: Please keep your original sales receipt. It provides proof of date
of purchase
in the event of a warranty claim. If you need information about repairs or
replacement parts, or if you have questions about your warranty, contact
BISSELL Consumer Services.
Website: www.bissell.ca
E-mail: canada.custhelp@bissell.ca
Or Call: BISSELL Consumer Services
1-800-263-2535
Monday – Friday 8 a.m. – 10 p.m. ET Saturday 9 a.m. – 8 p.m. ET
Or write: BISSELL Homecare, Inc.
PO Box 3606 Grand Rapids MI 49501
ATTN : Consumer Services
BISSELL CANADA CORPORATION IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
FAQS
How do I know if my ProHeat 2X is plugged in?
The power cord is located underneath the handle. The power cord is plugged into the back of the machine.
What does it mean when the ProHeat 2X is in “Standby” mode?
When the ProHeat 2X is in “Standby” mode, it means that the machine has been turned on and is waiting for you to start cleaning.
How do I know if my ProHeat 2X is on?
The power button will be red when the machine is on.
How do I know if my ProHeat 2X is ready to use?
The power button will be green when the machine is ready to use.
How do I know if my ProHeat 2X has reached maximum fill level?
The “MAX” light will flash red and a beep will sound after reaching maximum fill level. You must either empty or clean out your ProHeat 2X before continuing to use it. If you continue to use your ProHeat 2X without emptying or cleaning it, you run the risk of damaging your machine. If you continue to use your machine after reaching maximum fill level, you void your warranty and may cause damage to your machine.
What does it mean when the “MAX” light flashes red?
When the “MAX” light flashes red, it means that your ProHeat 2X has reached maximum fill level and needs to be emptied or cleaned out before continuing to use it. If you continue to use your ProHeat 2X without emptying or cleaning it, you run the risk of damaging your machine. If you continue to use your machine after reaching maximum fill level, you void your warranty and may cause damage to your machine.
How big is the tank? How long is the cord?
The tank can hold 1 gallon of water and the power cord is 22 feet long.
does the long hose just suck like a vacuum or actually do some cleaning like the machine?
The hose includes our 3″ tough stain brush which is a manual brush for cleaning upholstery. We do offer an optional TurboBrush that is sold separate. This brush has a rotating brush roll, check it out here: http://www.bissell.com/parts/?sc=part&partid=4379&cid=ccsocial2107
How long is the hose?
The hose is 7 feet long.
How do you clean this?
The tanks are both easily rinsed out. The front plastic covering that sucks up the water has a plastic cleaning tool to remove debris and the orange part where you attach the hose you could put some water through that to rinse any remaining dirt out. Hair still gets in the brushes but like a vacuum I just cut mine out.
How are the water tanks filled and emptied?
The clean water tank has a removable cap where water and formula can be added. This cap is also designed as a key for our Deep Clean + Antibacterial Formula! The dirty water tank has a rubber tab that can be pulled to empty it and a larger opening that can be unscrewed to wash and rinse the tank with.
can you clean oriental rugs with this product?
Check the manufacturers tag on your rug. If it has a W or WS it should be safe to use (but you should still pretest!) and if it has an S or X we would not recommend using it.
Is it heated cleaning? Does the water in both cleaning modes gets heated?
Actually the machine only keeps the clean water tank warm by blowing warm air
on the bottom of the water tank. It does not actually make cold water hot, you
need
to put hot water in the water tank, and the heating air keeps it hot longer.
Yes, the water is heated in both modes. The machine has done a very good job
with our carpets.
Does this one comes with the stain trapper?
Comes with a pet attachment and it’s great. Quick pick up..rinse and shampoo…not sure what a stain trapper is, but this picks up and you directly see it in the clear middle collecter.
Does this one have the surround suction ?
No it does not have the surround suction.
Is it suitable for power supply of 220 v 50\60 hz?
No it’s not, this model is designed for 110v only.
VIDEO
Bissell-Proheat-2x-User-ManualDownload