TT-HB010A 12-in-1 USB C Hub User Manual

: June 2, 2024
: ToTu

User Manual

TT-HB010A 12-in-1 USB C Hub Image

TT-HB010A 12-in-1 USB C Hub

Thank you for purchasing our USB C Hub.Please read this user manual carefully and keep it in a safe place for future reference. If you need any assistance, please contact our support teams with your product model number, order number or relevant sales channel.

support@loopee.com

http://www.facebook.com/totudirect

Warranty:

Subscribe to our website for a free upgrade to an 18-month warranty: www.iple.com

Overview

Fig 1 Overview

Specification

Fig 2 Specification

Fig 3 Specification

Quick Start Guide

How to Set Up:

Plug in your external peripheral into the hub.
Plug in the Type C power adapter to the USB C female charging port.
Plug in the hub all the way into the C port of your laptop.

Note: Before using this product, please confirm your laptop supports DisplayPort Alt Mode and Power delivery.

Triple Display for Windows

Extended Mode:

Fig 5 Triple Display for Windows

Note: We do not recommend to connect three monitors at the same time. But if you need to do so, please turn off the laptop screen by hot key: Windows+P (Click “Second screen only”).

Display setting for Windows

1. Clone Mode

Right click desktop >Graphics Settings >Display

Fig 6 Clone Mode

Intel Graphics Card

Fig 7 Intel Graphics Card

2. Extended Desktop

Right click desktop >Graphics Settings >Display

Fig 8 Extended Desktop

Intel Graphics Card

Fig 9 Intel Graphics Card

Multi-display Modes for Mac OS

Non-mirror Mode

Fig 10 Non-mirror Mode

Mirror Mode

Fig 11 Mirror Mode

Display Settings for Mac

1. Mirror Display

Apple lcon > System Preferences > Displays

Fig 12 Mirror Display

Fig 13 Mirror Display

1. Non-Mirror Display
Apple lcon > System Preferences > Displays

Fig 14 Non-Mirror Display

Fig 15 Non-Mirror Display

Resolution & Fresh Rate

Fig 16 Windows Extend Mode

Fig 17 Windows Mirror Mode

Fig 18 Mac Non-mirror

Resolution Setting For win 10 & Mac

Right click Desktop > Display Setting

Fig 19 Right click Desktop to Display Setting

Apple lcon > System Preferences > Displays

Fig 20 Resolution Setting

Compatible Devices (Not a full list):

Apple MacBook ( 2016 / 2017/2018/2019)
Apple MacBook Pro ( 2016 / 2017/2018 2019
MacBook Air (2018/2019/2020)
Apple iMac / iMac Pro (21.5 in & 27 in)
Google ChromeBook Pixel (2016 / 2017/2018/2019)
Huawei: MateBook X Pro 13.9;MateBook E;MateBook X
MIUI: Air 12.5;Air 13.3;Pro 15.6
Dell XPS 13″ 9350/9360/9370/7390, Dell XPS 15 9550/9560, Dell Precision 5520, Dell Latitude 5500, Dell G7 15 (this laptop does not support power delivery), Dell G3 15 , Dell p730002, Dell 8930, Dell Latitude 5490/5500, Dell inspiron 13-7368

Alienware latest Series

HP: Spectre 13;GTX 4 Pro 15.6
HP Elitebook 840 G5, HP Zbook 15 G4,
HP Elitebook X360, HP Envy (15t-cn000),
HP ENVY-13t-aq 100 CTO OUW77AV,
Lenovo Ideapad 730s, Lenovo Yoga 900/910/520/E495,
Lenovo Yoga 2 pro, Lenovo Thinkpad X1 Carbon,
Lenovo Thinkpad s340,

Incompatible Devices (Not a full list):

Surface
iPad Pro 2018
Nintendo Switch
Apple USB SuperDrive
Asus Vivobook Pro 17
HP Spectre x360 2in1
Dell Inspiron 17 3000
Acer Aspire E 15/E5-575-5493
HP ENVY 13-aq0045c
HP Pavilion
All the MSI laptop
Asus Zenbook
HP Elitebook 840 G3
Acer aspire 5
Dell laptop Inspiron 15-778
Asus Vivobook S15 S530FA

Notes:

For stable connection, please connect power adapter to the hub when using high-power devices, such as hard drive. The product package do not include the power adapter, please purchase as needed.
The USB-C female port of this product is only for charging USB-C laptops and smart phones whose USB-C port supports USB power delivery, it doesn’t support data transfer.
DP 1.4 cable or HDMI 2.0 cable or above is required to achieve 4K display.
Four ways to help you reduce the USB 3.0 radio frequency interference to the wireless connection:
Option 1: Connect the laptop to a 5.0 GHz Wi-Fi network.
Option 2: Connect devices(e.g. wireless mouse/keyboard) to USB 2.0 ports.
Option 3: Use high-quality shielded USB 3.0 devices/cables/ connectors
Option 4: Connect Wired/Bluetooth mouse/keyboard.
All USB ports are for data transfer only, we do not recommend to charge phones or other devices due to low output.
Please do not fold the USB C cable of the hub, which will cause malfunction of the hub.

Sound Settings for win10

Fig 21 Sound Settings for win10

Sound Setting for Mac

Apple logo > System Preferences > Sound

Fig 22 Sound Setting for Mac

The following connections are not feasible and will result in no video output or recognition

Fig 23 Sound Setting for Mac

Fig 24 Sound Setting for Mac

Fig 25 Sound Setting for Mac

When using the adapter, the following situations might rarely occur. Please read these instructions to its entirety first. If you are still experiencing technical difficulties, feel free to contact our after-sales email: support@loopee.com.

Basic Troubleshooting Techniques

There’s no video output after connecting the product. Please confirm whether your laptop supports DisplayPort Alt Mode online or contacting the manufacture of your laptop. If you laptop does support Display Alt Mode, but you still cannot get video output, please troubleshooting the product or HDMI/DP cable. For example, you can plug a USB device into the product, if it works, the problem may lie with the host USB-C port of your laptop.
Fix USB Accessories Disabled errors. Pull the connected USB devices out and then insert again. Or set the SMC of your device.
The display has occasional flashes after connecting. If you connect more than 2 external monitors simultaneously, it would occur flashing on the screen, indicating the product has reached its max resolution and cannot support the bandwidth of multiple monitors. Please try lower the resolution of both monitors; or switch your laptop to high performance mode or disable power-saving mode.
There’s an interference and static when using the
audio port from the product.
Please double confirm whether your audio cable is fully and firmly secured into the product. Please confirm if the interface of your audio cable is consistent with CTIA.
Fix Ethernet port problems
Disconnect all connections and then reconnect again, switch to another Ethernet cable, or update the network driver. The green LED stays on while the yellow LED flashes, it works.