rowenta RH2038 X-Force Flex 9.60 Allergy Cordless Stick Vacuum Cleaner User Manual

: June 1, 2024
: Rowenta

Table of Contents

Rowena RH2038 X-Force Flex 9.60 Allergy Cordless Stick Vacuum Cleaner
BATTERY SAFETY INSTRUCTIONS
ENVIRONMENT
References
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Rowena RH2038 X-Force Flex 9.60 Allergy Cordless Stick Vacuum Cleaner

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SAFETY INSTRUCTIONS
Read the safety instructions first before using your product and keep them in a safe place for future reference. For your safety, this appliance complies with all existing standards and regulations.

This product has been designed for domestic use only. For any commercial use, inappropriate use, or failure to comply with the instructions, the manufacturer accepts no responsibility, and the guarantee will not apply.
Read these safety tips carefully. The manufacturer shall not be held liable for improper use or failure to comply with these instructions.
Your vacuum cleaner is an electrical appliance: it should be used in normal operating conditions.
Do not use the appliance if it has been dropped and there is visible damage to it, or if it fails to function normally. In this case, do not open the appliance, but contact Customer Support or an approved Service Centre.
Repairs must only be carried out by specialists using original spare parts: it may be dangerous for users to try to repair appliances themselves. Use only guaranteed original spare parts (filters, batteries, etc.).
Warning: [Use only with – designation – charger] WARNING: To recharge the battery, please use only the power unit (charger) and its wall-mount base included with the appliance (page 134).
Please remove the battery before discarding it.
Please ensure that the appliance is unplugged before taking out the battery.
Please ensure the battery is disposed of safely.
The external flexible cable or cord of this transformer cannot be replaced; if the cord is damaged or does not work the transformer shall be scrapped: do not use any detachable power unit (charger) other than the model provided by the manufacturer and contact Customer Support or your nearest approved Service
Centre (use of a universal detachable power unit (charger) voids the guarantee). If the pins of the plug parts are damaged, the plug-in power supply shall be scrapped. • Never pull the electric cord to disconnect the detachable power unit (charger).
Always switch off the appliance before maintenance or cleaning.
Keep hair, loose clothing, fingers, and other body parts away from the appliance’s openings and moving parts, especially the rotating brush. Don’t direct the tube, the hose, or the accessories towards your eyes or ears, and keep away from your mouth.
Always turn off the appliance before connecting or disconnecting the motorized brush.
Do not touch the rotating parts without stopping and disconnecting the appliance.
Do not vacuum wet surfaces, water, or any type of liquids, hot substances, super smooth substances (plaster, cement, ashes, etc.), large sharp items of debris (glass), hazardous products (solvents, abrasives, etc.), aggressive products (acids, cleaning products, etc.), inflammable and explosive products (oil or alcohol-based).
Never immerse the appliance in water or any other liquid; do not spill water on the appliance and do not store it outside.
For product start-up, charging, cleaning, and maintenance, please refer to the user guide.
For countries subject to EU regulations ( marking): This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities or who lack experience and knowledge if they have been given supervision or instruction concerning safe use and understand the hazards involved. Children should not be allowed to play with the appliance. Children should not clean or perform maintenance on the appliance unless they are supervised by a responsible adult.
Keep the appliance and its charger out of the reach of children under 8 years old.
For other countries not subject to EU regulations: This appliance is not designed for use by people (including children) with reduced physical, sensory, or mental capabilities or by people with no prior knowledge or experience, unless they have had supervision or previous instructions relating to the use of the appliance, by a person responsible for their safety. Children must be supervised to ensure that they do not play with the appliance.
Keep the appliance away from children.
In case of short vacuum breaks, for safety reasons do not place the product in an unstable position (in particular by resting on a wall, on a table, or a chair’s backrest).
Store the vacuum cleaner in a secure place (see user’s guide). Store the product on its charging base*.

PLEASE READ BEFORE USE

The handheld vacuum cleaner is the base of the product. It can be transformed into a handstick vacuum cleaner by adding the tube and the head.
Ensure that the voltage indicated on the rating plate of your vacuum cleaner’s charger is the same as your power supply voltage. Any connection error could cause irreversible damage to the product and invalidate the guarantee.
The vacuum cleaner should always be put back on charge after use to ensure that it is always available with a fully charged battery and with optimal performance.
However, it is best to unplug it in the event of prolonged absence (holidays, etc), in which case, there may be a decrease in autonomy because of self-discharging.
Do not vacuum large items that may clog and damage the air inlet. Depending on the model:
Do not use the power brush on deep pile carpet, animal hair, or fringes.
Switch to “Min/ECO” to vacuum thick or delicate carpets and rugs and fragile surfaces. Note: check regularly that the nozzle wheels are clean.
Switch to “BOOST” for optimum performance on all types of very dirty floors. Note: If the appliance sticks to the surface too much, switch back to “Min/ECO”.
Do not use your vacuum without a motor protection filter.
Do not wash the dust collector components or the motor protection filter in a dishwasher.

BATTERY SAFETY INSTRUCTIONS

This unit contains batteries (Lithium Ion) which for safety reasons are only accessible by a professional repairer. When the battery is no longer able to hold the charge, the battery pack (Lithium Ion) should be removed. To replace the batteries, contact your nearest Approved Service Centre. Do not replace a block of rechargeable batteries with non-rechargeable batteries. To change the batteries, please contact an Approved Services Centre.
The batteries are designed for indoor use only. Never immerse them in water. The batteries must be handled with care. Do not put batteries in your mouth. Do not let batteries touch other metal objects (rings, nails, screws, etc). You must take care not to create short circuits in the batteries by inserting metal objects at their ends. If a short circuit occurs, the battery temperature may rise dangerously and can cause serious burns or even catch fire.
If the batteries leak and in case of contact, do not rub your eyes or any mucous membranes. Wash your hands and rinse your eyes
with clean water. If the discomfort persists, consult your doctor.
WARNING – The battery used in this appliance may present a risk of fire or chemical burn if used incorrectly. It should not be disassembled, short-circuited stored at < 0°C and > 45°C or incinerated. Keep out of the reach of children. Do not disassemble it or throw it in the fire.
If the appliance is to be stored unused for a long period, the batteries should be removed.

ENVIRONMENT

By existing regulations, any end-of-life appliances must be taken to an approved Service Centre which will take responsibility for managing their disposal. Let’s help protect the environment. Your device is designed to work for many years. But when you decide to replace it, don’t forget to think about how you can help protect the environment by allowing it to be reused, recycled, called, or recovered in some other way. Waste electrical and electronic equipment may contain harmful substances that can cause harm to the environment and human health. This label indicates that this product must not be disposed of with household waste. Take it to a collection point, to the distributor when buying a new equivalent product, or to an approved service center for processing. Before disposing of the device, remove the battery and dispose of it with local laws and local arrangements. If you have any questions, please contact your product dealer who can tell you what to do.

PROBLEMS WITH YOUR APPLIANCE?

Depending on the model:

PROBLEMS	CAUSES	SOLUTIONS

When charging

The charger is getting hot

| | This is normal. The battery can remain permanently connected to the charger without any risk.

The charger is connected but no indicator light is lit on the battery

| The charger is not properly connected to the battery| Check that the charger is properly connected to the battery
The charger is not mounted properly on the charging base| Check that the charger is mounted on the charging base according to the assembly instructions
The charger is defective| Contact an Approved Service Centre

The charger is connected and the battery light is flashing red and blue

|

The charger is not the correct model

| Check that the charger used is the one made for the product (see the last page of this document).
The charger is defective| Contact an Approved Service Centre

The charger is connected and the battery light is flashing red

| The battery temperature is too high or too low| Store the battery in an environment between 0°C and 40°C.
The battery is defective| Contact an Approved Service Centre
When using the vacuum cleaner
The vacuum cleaner stops and the battery light flashes blue|

The battery is flat

|

This is normal. Recharge the battery

The vacuum cleaner stops and the battery light flashes red

| The battery temperature is too high or too low| Store the battery in an environment between 0°C and 40°C.
The battery is defective| Contact an Approved Service Centre
PROBLEMS| CAUSES| SOLUTIONS
---|---|---
The vacuum cleaner stops and the indicator light on the display flashes red| The vacuum cleaner is defective| Contact an Approved Service Centre

The vacuum cleaner stops and the “Clean Product” light flashes orange

| The filters are clogged| Clean the filters
The tube is clogged| Check the tube for any obstruction
The brush is clogged| Clean the rotating brush

The brush stops during use

| The floor protection function has been activated| This is normal. Reduce the power of the vacuum cleaner

The brush is stuck

| Stop the vacuum cleaner. Disconnect the brush from the vacuum cleaner. Check that nothing is obstructing the rotation of the brush; if there is an obstruction, remove it and clean the brush. Reconnect the brush and turn on the vacuum cleaner.

The brush does not start

| Electrical continuity is no longer guaranteed| Disconnect the tube and brush from the vacuum cleaner. Clean the connectors with a dry cloth.

The brush is stuck

| Stop the vacuum cleaner. Disconnect the brush from the vacuum cleaner. Check that nothing is obstructing the rotation of the brush; if there is an obstruction, remove it and clean the brush. Reconnect the brush and turn on the vacuum cleaner.
The tube is defective| Contact an Approved Service Centre
The brush is defective| Contact an Approved Service Centre

The brush is making a strange noise

|

The brush is stuck

| Stop the vacuum cleaner. Disconnect the brush from the vacuum cleaner. Check that nothing is obstructing the rotation of the brush; if there is an obstruction, remove it and clean the brush. Reconnect the brush and turn on the vacuum cleaner.
The brush is defective| Contact an Approved Service Centre

The vacuum cleaner suction is not working properly or is making a whistling noise

| The dust collector is not properly fitted| Check that the dust collector is properly fitted
The dust collector is full| Empty and clean the dust collector
The filters are not properly fitted| Check that the filters are properly fitted
The filters are clogged| Clean the filters
The tube is clogged| Check the tube for any obstruction
The brush is clogged| Clean the rotating brush

BATTERIES