Convaid UG2601-ENG-Rev.02 Coaster Tilt in Space Special Needs Stroller User Manual

Convaid UG2601-ENG-Rev.02 Coaster Tilt in Space Special Needs Stroller

USER MANUAL

READ BEFORE USE

Read the user manual completely before use and fully understand its content. Familiarize yourself with the handling and functions of the product before use and practice them. Any caregiver that is going to operate this chair should also read the user manual in full.

You are responsible for the safety of the user. The safety of the user could be affected if you do not follow the instructions in this user manual. Nevertheless, not all possible circumstances and unpredictable situations can be covered by this user manual. Reason, care, and circumspection are not features of the product; they are required of persons who use the product. If instructions are not clear and further explanation is necessary, please contact your Convaid provider. If you do not follow all instructions and warnings, serious injury or damage to the chair may occur. The latest version of all instructions and product safety notices are available on the Etac website (www.etac.com) and can be printed in larger sizes. Additional video instructions are also available for reference purposes.

General Information

Definition of Symbols

| Indicates the need for the user to consult the instructions for use for important cautionary information such as warnings and precautions that cannot, for a variety of reasons, be presented on the medical device itself.
---|---
| Indicates a medical device that need to be consulted with the instruction for user.
| This symbol indicates potential finger entrapment.
| This symbol indicates correct lifting points for safe moving and handling.
| This symbol indicates maximum user’s weight.
| Indicates the manufacturer’s serial number so that a specific medical device can be identified.
| This symbol is a mandatory marking for devices entering the European market to indicate conformity with the essential health and safety requirements set out in European Directives. The symbol may be accompanied by a four-digit identification number of the notified body. The vertical dimensions may not be less than 5 mm high.
| Indicates the Authorized representative in the European Community.
| This symbol indicates the manufacturer’s catalogue number so that the medical device can be identified.
| Indicates the medical device manufacturer.
| Indicates the date when the medical device was manufactured.
| This symbol indicates a wheelchair which cannot be used in motor vehicle as vehicle seat. This wheelchair does not comply with WC19 (RESNAWC-4:2012 for ISO7176-19:2008) and cannot be used as a vehicle seat to transport the user in a vehicle.
| The symbol indicates a wheelchair which can be used in motor vehicle as vehicle seat. This wheelchair complies with WC19 (RESNAWC-4:2012 and ISO 7176-19:2008) and can be used as a vehicle seat to transport the user in a vehicle.
| This symbol indicates the position of an anchor point when using a 4-point tide down system (WTORS) during transit.
| This symbol indicates conformity with RESNA WC-4 Section 19 requirements.

Intended Use/User

This product is intended for use by a person with physical disabilities who is occasionally or permanently non-ambulatory. This device is intended to assist a disabled person in performing an activity that the person would otherwise find difficult to do or be unable to do such as said person from one place to another while sitting. The chair is intended to always be under the control and supervision of an attendant, and the occupant should never be left unattended.

Suitable Environment

The chair is intended for both indoor and outdoor use. If the chair is used in the rain, the excess water should be wiped off with a soft cloth. If the chair is splashed with mud or corrosive substances like salt water or road salt, the chair should be washed clean with water, wiped dry and a hypoallergenic and biodegradable lubricant reapplied to the moving parts. Contact with seawater should be avoided, as it will corrode areas that cannot be washed clean. When going from outside to inside, clean any excess dirt or mud from the wheels to prevent soiling of inside environment.

WARNING: Do not leave/store the chair in direct sun/heat over a long period of time. Check the temperature of the chair prior to usage.

Corrosive substance such as salt water should be avoided at all times. If exposed the frame should be wiped off with a moist towel as soon as possible. Water and a soft cloth are sufficient for basic cleaning.

Transit

The optional transport models conform to RESNA WC19 or ISO 7176-19 standards. To be WC19 compliant, the Coaster Without Seating option must be functionally paired with cushions that meet WC-20 crash testing requirements. Dummy weights are:

Lateral Stability and Belt Restraint Accommodations Ratings

Chair Model| Mass (Weight) of Chair (lbs./kg)| Test Rating| Lateral Stability (in/mm)**
---|---|---|---
CTR12T| 27 / 12.2| Meets all performance criteria| 0.35 / 8.9
CTR14T| 28 / 12.7| Meets all performance criteria| 1.18/ 29.9
CTR16T| 32 / 14.5| Meets all performance criteria| 1.97 / 50
CTR18T| 30 / 13.6| Meets all performance criteria| 1.57 / 39.9

** “Lateral stability” is the displacement of point P (the center of gravity on the loaded wheelchair) when a platform with the loaded wheelchair is tilted 45º laterally from the horizontal. Higher numbers indicate less stability.

This table refers to tests performed in accordance with WC19/7176-19 to establish lateral stability during normal travel and the ease of use and proper fit of vehicle-anchored belt restraints. The letter designation reflects the overall rating of the lap and shoulder belt positioning and installation.

General Warnings

WARNING: The operator/caregiver must read and understand this manual prior to operating this equipment. If you are unable to understand any part of the manual, contact your supplier for assistance.

WARNING: Please keep packaging material away from children. Plastic packaging presents the danger of suffocation.

WARNING: The chair is only intended to carry one user at a time. Do not carry more than one user at a time.

WARNING: The weight carried by the Coaster chair must never exceed the total weight capacity of the chair. (Maximum occupant size plus any items carried.) When using the chair in transit, all accessories must be removed from the chair and secured separately.

WARNING: If the user’s weight is less than 50 lbs, the use of anti-tip tubes is encouraged.

WARNING: To avoid tipping, do not hang item from the push handle.

WARNING: To reduce the risk of an accident:

• ALWAYS carefully read the user manual and get comfortable operating the chair.
• ALWAYS watch for obstacles and avoid them as often as possible.
• MAKE SURE that the chair operates properly. Repair any problems before use.
• ALWAYS verify that the quick release axles are locked so that the back wheels do not come off
• ALWAYS secure the user into the chair during use.

WARNING: Pay particular attention when on slopes and inclines to prevent:

• The user from falling out of the chair.
• The chair from tipping over.
• The chair from rolling away.

WARNING: Do not go up or down stairs without the assistance of another person or with user in the chair. If devices such as ramps or elevators are available, please use them. If they are not available, then the chair should be carried over the obstacle by two people without the user in the chair.

WARNING: Always secure user with belt first, before making any other adjustments.

WARNING: Before removing the user from the chair and before returning the user to it, always engage the wheel locks. Never remove or place user without engaging the wheel locks.

WARNING: Never leave the user unattended in the chair even when they are strapped in and the wheel locks are engaged.

WARNING: Do not stand on the foot support when getting into or out of the chair.

WARNING: When the user reaches for objects in front, to the side, or behind the chair, be sure that they do not lean out of the chair too far since the shift in the center of gravity might cause the chair to tilt or tip over.

WARNING: Positioning belts should never be used as a safety restraint device in a motor vehicle when transporting chair with occupant. An additional WC19 (ISO 7176-19) compliant automotive type seat belt is required when the chair is used in transport vehicles.

WARNING: Do not use the chair with pneumatic wheels unless it has proper tire pressure.(Front 36 psi/ Rear 30 psi, 248kPa/200kPa, 2.5BAR/2.0BAR) Do not over inflate the tires. Failure to follow these instructions may cause the tire to explode and cause harm. Tire size and maximum pressure are listed on the wheel.

WARNING: Ensure the wheels are installed properly. You will hear a “click” when wheel locks into place.

WARNING: Do not leave/store the chair in direct sun/heat over a long period of time. Check the temperature of the chair prior to usage.

WARNING: Coaster 18 exceeds the maximum recommendation width. Use caution when entering/exiting small space.

WARNING: Coaster upholstery flame-resistant characteristics are not applicable when using aftermarket seating or cushions.

WARNING: For occupant safety, the seat belt should be used at all times.

• Do not leave user unattended.
• Do not strap user too tight.
• Straps should not interfere with breathing or circulation.
• Always apply wheel locks before letting go of the chair.
• If front edge of seat is at or forward of the point where tires touch the floor, avoid using front of seat tubes for support during entry or exit from chair to prevent tipping.
• Avoid using footplates for weight support during exit or entry of the chair.

Choose The Right Chair & Safety Options

There are several options available to meet the needs of the chair user. Make sure that your (and your health care provider’s) choice of chair and other added options takes into account the user’s comfort, positioning, physical limitations, and hazards that may be encountered during daily use.

Operating the chair outside of the recommendations provided by the manufacturer can lead to a dangerous situation.

WARNING: The chair is not suitable for jogging, running, skating or similar activities. Swiveling front wheels tend to wobble at higher speeds and can cause a sudden stop, and the chair can tip over. Use the chair only at regular walking speed. Under no circumstance should you let go of the push handle while pushing.

The durability of this product is five years when it is used with proper care and maintenance according to the user manual.

Final selection of the type of device and any accessories or adjustments rests solely with the user and their health care provider. Some important factors to consider when choosing a configuration include, but are not limited to:

1. The user’s disability, strength, balance, coordination, and ability limitations.
2. Neurological and orthopedic needs of the user.
3. Behavioral factors such as maturity and psychosocial development.
4. All factors should be considered when choosing a chair configuration as this can affect performance and function of the chair.

Reuse

Your Convaid chair should undergo wipe-down disinfection before re-use. Please use a non-toxic, biodegradable disinfectant solution suitable for surface disinfection. Please check the following components for completeness before operation (see MAINTENANCE CHART)

Repair or replace if necessary:

• Wheels (tread pattern), air pressure if applicable
• Frame
• Seat and back upholstery
• Wheel lock operation
• Bearings and axles: check wear and tear/need for lubrication
• Straight-running stability of wheels attachments

Product Overview

Coaster Product Line

Specifications

Setting Up

Contents in the Box

List of items included in the box:

•  Left and right footplates
• Accessories as ordered
• Coaster as ordered
• Allen key (5/32”)
• User manual

Tools needed:

• Pliers
• 5/32” Allen Key
• 5 mm Allen Key
• 7/16” Wrench
• Phillips Screwdriver
• Ratchet with 3/4” socket

Preparing the Chair for Use

Once you have all components as ordered, the directions for use in this user manual will guide you through the process of preparing the chair for use:

Convaid recommends the initial fitting, adjustments, and setup take place with the help of your Convaid Representative and/or Convaid Service Dealer. However, if the instructions contained in this manual are followed carefully, a caregiver or attendant will be able to set up the chair.

Unfolding the Chair

WARNING : Keep fingers away from the folding joints.

Folding the Chair

Note: Always properly secure the Coaster in a safe location when transporting Coaster as a cargo in vehicle

Lifting/Carrying the Chair

Note: To safely lift or carry the chair, always use both hands. Do not carry by upholstery or accessories.

WARNING: Always secure the chair with the closure strap when transporting the chair.

Fitting Guide

Correct seating and positioning encourages good posture, which in turn aids circulation, breathing and digestion. Please take the time to properly adjust the chair to fit the user. If the user is not correctly positioned, check the accessories section of this manual to see if one or more of our accessories would help to facilitate posture or consult a physical therapist. Improper seating can cause problems. Please consult a physical therapist or doctor for additional guidance.

Seat Back Height

Seat back height varies according to chair type and seat width. Headrest extensions are available when extra height is needed to support the head. To determine the seat back height, measure the distance from the seat to the top of the shoulder or the upper part of the head, while seated.

Seat Width

Proper seat width enables the user to sit comfortably and prevents problems from developing. While user is seated on a flat surface, measure the distance from hip
to hip. The user should have enough room to prevent hips and thighs from rubbing against the frame. However, the chair should not be too wide or the user will slide around and posture could be affected. The seat width measurement for the Coaster is taken from the outside of the seat tubes.

Seat Depth

Measure the distance from the most posterior portion of the buttocks to the back of the knee. Subtract from that measurement 1 – 2” to allow adequate clearance between the seat and the back of the knee.

Seat Depth Adjustment

Standard Two-Piece Upholstery Position

Note: The lower seat upholstery is attached to the back upholstery with hook and loop. It is used to take up slack in the seat panel after seat depth adjustments have been made. It is not meant to create a downward slope of the seat upholstery.

Do not pull the seat upholstery hook and loop excessively to attach to the back upholstery.
Do loosely connect the seat upholstery hook and loop to the back upholstery once user is correctly positioned.

Excessive hook and loop overlap lifts seat fabric and pushes hips forward, creating poor posture and reducing effective seat depth.
Correct hoop and loop adjustment provides room for hips, and makes greater use of seat depth.

Chair Set Up & Adjustment

Tilt and Recline

Seat Angle (Tilt) Adjustment

WARNING: Ensure the bolts are appropriately tightened and secure before using the Coaster.

Note: Adjusting the seat tilt angle may affect the seat back height and seat recline angle.

Seat Back Angle (Recline) Adjustment

Warning : Ensure the bolts are appropriately tightened and secure before using the Coaster. Note: Adjusting the seat back angle may impact the seat depth measurement.

Adjustable Tension Back

Rear Anti-Tip Tubes and Curb Tipper

Castor Locks

Head Positioning Options

Headrest Extension

Occi Headwing

Padded Headwings

Trunk Positioning Options

H-Harness with Padded Covers

Note: Grommet choice should be level with or higher than the top of the shoulders. Choose a hole that will keep the user secure without the strap rubbing against the face or neck.

Full Torso Support Vest

Height and Tension Adjustable Back Positioner

Pelvic Positioning Options

Three-Point Positioning Belt

Foot and Leg Positioning Options

Lateral Thigh Support (Adductor)

Medial Thigh Support (Abductor)

Foot Positioners

Foot Positioners may be crisscrossed over the foot to secure the whole foot or can be converted into simple ankle straps.

Note: The same screw is used to install optional foot positioners and/or securement strap.

Footplate Securement Strap

Footplate Height Adjustment

Seat-to-footplate height is measured from the back of the knee to the bottom of the heel. Feet or heels should rest comfortably on top of footplate.
All Convaid footplates are height adjustable. Footplates swing away for access or folding.

Additional Footplate Height Adjustment

In the event that the footplate minimum height adjustment described above is inadequate, additional adjustments can be made.

WARNING: Keep fingers away from adjustment holes

Footplate Depth Adjustment

All Coaster chairs offer adjustable footplate depth.

Angle Adjustable Footplates

Angle adjustable footplates can be moved forward, sideways, and rotated vertically and horizontally.

Additional One Piece Foot Plate Height Adjustment

Side Panels

Note: As the tilt and recline is adjusted you may need to re-install the side panels to not limit the seat to back angle.

Fixed Front Riggings to Elevating Leg Rest Adjustment

Coaster Scout Options

Attendant Hand Brake – Scout Only

Scout Hand Brake Pad Adjustment

Scout Hand Brake Brake Pad Wear

Brake pads should wear no thinner than .078”(2 mm) before replacement.

Scout Hand Brake Pad Replacement

Note: A brake system needs some time to break in. Initially, the rubbing of the pad on the disc may cause some noise.

Scout Brakes Tension Adjustment

Wheels

Quick Release Rear Wheels

Wheel Installation

Loose Front Wheel Adjustment

Locking and Unlocking Wheel Lock

WARNING: Proper care and maintenance must be taken to ensure proper function of the foot operated wheel locks.
WARNING: When operating the wheel lock, do not use excessive force to engage the locks with your foot. Only light pressure is needed to fully engage the locks.
WARNING: Teflon spray should be applied to wheel lock components weekly to ensure proper operations.
WARNING: Excessive force or poor maintenance will cause premature failure of the wheel locks.

Accessories

Headrest Cover (Canopy)

Rain Cover

Mosquito Net Cover

Height Adjustable Locking Armrest

Upper Extremity Support Surface (Tray)

Saddle Bags

Under Seat Storage Basket /Medical Necessity Basket

Note: Do not exceed under seat storage basket weight capacity of 25 lbs. The Medical Necessity Basket can withstand a weight capacity of 50 lbs.

Utility Bag

WARNING: Do not overload bag due to potential of chair tipping when empty.

Maintenance, Operating & Safety Instructions

• READ ALL INSTRUCTIONS BEFORE USING THE PRODUCT
• ALWAYS FOLLOW THESE SAFETY INSTRUCTIONS
• SAVE SAFETY INSTRUCTIONS FOR FUTURE REFERENCE

WARNING:

• For safety reasons, the Coaster belt should be used at all times.
• Do not leave user unattended.
• Do not strap user too tight.
• Straps should not interfere with breathing or circulation.
• Always apply wheel locks before letting go of the chair.
• If front edge of seat is at or forward of the point where tires touch the floor, avoid using front of seat tubes for support during entry or exit from chair to prevent tipping.
• Avoid using footplates for weight support during exit or entry of the chair.

Waste Disposal

The shipping carton should be kept for possible return to the manufacturer/service facility for repair or maintenance. Other paper packaging waste should be set aside for recycling. For disposition of replaced parts or the complete chair, the materials should be separated into: plastic, rubber, steel, aluminum, etc., and set aside for recycling.

Spare Parts

If you need any spare parts for your chair, please visit or call Convaid or your Service Dealer. If the part is not under warranty, you will receive an estimate of the cost and, if necessary, shipping instructions for the return of the chair for repairs.

Chair Maintenance

The following maintenance procedures should be conducted on a regular basis: Examine your Convaid product visually from time to time for possible wear and tear. Lubricant should be applied to frame and moving parts to maintain easy folding and adjustment.

a) Tire Air Pressure: The air pressure in your pneumatic tires should be checked WEEKLY, since low air pressure may affect brake ability. The recommended air pressure is located on the side of the tire wall.
b) Axles and Moving Parts: Axles and moving parts should be wiped off WEEKLY with a slightly moist cloth, to remove dust, dirt and mud. Sparingly apply a high quality Teflon spray* after each cleaning. DO NOT USE WD-40, silicone sprays or other lubricant sprays as they will attract dust and dirt.
c) Repair or replace loose, worn, bent, missing or damaged parts before using the chair.
d) Flat tire: In the event of flat tire, please contact customer service or local dealer for specific repair or replacement instructions.

• Use a non-toxic, hypoallergenic, dry lubricant for all moving parts of the frame.

Cleaning

Cleaning and disinfection

To prevent the spread of germs, clean all skin contacting areas with disinfectant wipes regularly. Keep frame dry and apply a non-toxic, hypoallergenic and biodegradable lubricant to all moving parts. After longer storage periods, and before further use, the entire chair needs to be serviced, cleaned, and disinfected.

Cleaning of frame

Frame is to be kept dry and free of dirt and should be wiped off with a non- toxic, hypoallergenic and biodegradable wipe. Lubricant should be applied to moving parts as needed to maintain easy folding and adjustment.

Cleaning of wheels and brakes
Wheels and brakes should be kept free of dirt or mud after each use. Foreign objects could cause interference with moving parts. Wipe wheels and brakes with a moist cloth as needed and readjust brakes if needed.

Cleaning of Scout Tires

To avoid damage to the brake seals, use only alcohol or water when cleaning the caliper part.

Cleaning of fabric cover
Seat and back upholstery can be easily removed, washed, air dried and reattached to the chair. Use standard detergent to wash fabric.

Cushioned parts can also be removed from chair, washed or wiped off with a moist cloth. Before reattaching them to the chair, make sure they are completely dry. Use mild detergent to wash fabric. Use gentle cycle and cold water. Hang dry.

Safety Instructions

• Do not attempt to take occupied chair up or down stairs, escalators, steep inclines, icy or slippery surfaces.

• To avoid tipping, do not overload the chair, or hang heavy items on the handles that might cause tipping.

• Frequently inspect the adjustments on the frame and the positioning accessories.

• Do not use chair after occupant has outgrown it.

• Do not ignore minor malfunctions and maintain the chair in good operating condition.

• Inspect the wheel locks and brakes, if applicable, regularly and adjust as needed.

• If and whenever possible and feasible, the rider should transfer out of the chair and into an approved vehicle seat and/or passenger restraint system.
  However, if a transfer is not possible, use only designated chairs in a moving vehicle which contain the Wheelchair Tie-down and Occupant Restraint System (WTORS) following the requirements of SAE J2249. Follow tie-down harness manufacturer’s instructions carefully and refer to Transit Section for specifics.

• When going up a curb or step, face forward and tilt the chair back to lift the front wheels over the curb. Move forward and lift the rear wheels over the curb.

• When going down a curb, approach the curb backwards. Lower the rear wheels down the curb and continue backwards, taking the weight off the front wheels so they can be gently lowered.

• Maintain control of the chair at all times while going up/down ramp. Avoid steep  slopes, particularly with a heavy occupant. If in doubt, do not proceed unless a third party is present to help maintain control of chair.

• When transferring user to or from chair, apply foot wheel locks.

Upholstery Removal

Transport, Storage and Disposal

Recommended Clear Zones In Vehicle

The rear clear zone is measured from the rearmost point on an occupant’s head. The front clear zone is measured from the frontmost point on an occupant’s head.

Providing Clear Space & Padding

Position the chair aboard the motor vehicle to ensure sufficient clear space in front of, and behind, the occupant.

CAUTION: If there are any hard or sharp objects or components near the chair, such as components of lifts or fold-up seats, they must be covered with heavy- duty energy-absorbing padding to ensure the safety of the chair occupant and other passengers.

Securing the Chair for Transport

When securing the occupied Coaster, it is important that the WTORS anchor points on the floor and wall of the motor vehicle are positioned properly according to the WTORS manufacturer’s instructions. The chair must be positioned facing forward inside the vehicle.

The floor anchor points and chair should meet the following:

• Be located so that the tie-down straps follow a straight, clear path from the chair securement points to the floor anchor points and
• Be located so that the front straps are angled outward from the sides of the chair

Restraining the Chair Occupant

Your Convaid transit chair was dynamically crash tested in a forward-facing configuration using an appropriately sized crash-test dummy restrained by both upper-torso (shoulder) and lower-torso (lap) belts. To reduce the possibility of head and chest injuries resulting from contact with vehicle components, you must use both upper and lower torso belts.

Your Convaid transit chair provides for the use of an optional chair-anchored lap belt. The optional belt, which has been dynamically tested in accordance with WC19/7176-19, may be ordered from Convaid at a nominal additional cost. To attach the lap belt to the chair, secure the metal clips at the ends of the lap belt. to the pin/bushing connectors located on the chair’s rear securement-point brackets.

Before loading the chair onto the vehicle lift, fasten the lap belt over the chair user’s pelvis. The chair user should wear the optional lap belt as low over the pelvis and as snugly as possible without compromising comfort. The vehicle-anchored shoulder belt may then be clipped to the pin/ bushing connector located on the lap belt near where it attaches to the chair. When not in use, the optional lap belt may be looped underneath the seat, buckled, and tightened.

If the chair is purchased without the optional lap belt or if the chair user elects not to use the belt, a vehicle- anchored lap and shoulder belt must be used. As with the chair-anchored lap belt, it is very important to position the vehicle-anchored lap belt low over the pelvis so that the angle of the lap belt is within the preferred zone of 45º to 75º to the horizontal or the optional zone of 30º to 45º to the horizontal.

Note: Steeper side view pelvic-belt angles are especially important if the pelvic belt is intended to be used for postural support in addition to occupant restraint in a frontal crash. Steeper angles will reduce the tendency for a vertical gap to develop between the user and the belt due to compliance of seat cushions and belt movement, thereby reducing the tendency for the user to slip under the belt for the belt to ride up on the soft abdomen during normal use.

Note: Steeper belt angles also reduce the tendency for upper-torso belts to pull the pelvic belt onto the abdomen during frontal impact loading.

Be sure that the shoulder belt crosses the chest and the middle of one shoulder and that belt restraints are not held a way from the body by chair components or parts, such as arm rests or chair legs.

Thread the lap belt under the frame tubes located directly under the user’s elbows and pull the belt snug against the pelvis. Ensure that belt webbing is not twisted and remains in contact with the chair user’s shoulder and chest as this may compromise safety.

Using Postural Belts & Supports

Positioning accessories such as pelvic positioning belts, anterior trunk supports, and lateral trunk supports may be used while in transit but are not designed to provide restraint during a crash.
Postural supports and belts should not be relied on for restraint in a vehicle crash and should be used only in conjunction with lap and shoulder belts that have been designed for restraint in a motor vehicle and crash tested in accordance with RESNA WC-4-19 and/or ISO 7176-19.

Trays & Other Chair Components

To reduce the risk of potential injury to the chair user or other occupants in a motor-vehicle crash, chair-mounted accessories, such as trays and respiratory equipment, must be removed and secured separately during transit. Use tether straps or other strong attachment hardware to prevent items from breaking loose and causing injury during a crash.

WTORS Manufacturers

Convaid is a wheelchair manufacturer and does not offer wheelchair tie-down and occupant restraint systems (WTORS). However, products that comply with current WTORS standards can be obtained from the following companies that specialize in crash-tested WTORS:

Storage

Store your chair in a clean, dry area and avoid extended exposure to heat or moisture. After extended storage periods, and before reuse, the entire chair needs to be serviced, cleaned and disinfected.

Warranty

Convaid warrants to the original retail purchaser of the Convaid product, that if any part thereof proves functionally defective in material or workmanship within the specified warranty period, such defective part will be repaired or replaced (at Convaid’s discretion) free of charge. Warranty service may be performed by Convaid service center or
(at Convaid’s discretion) the factory.

Warranty Period

• Mobility base……………………………………………………Five years
• Other components……………………………………………One year
• Fabric & webbing.………………………………………….…One year

This warranty does not cover normal wear and tear or damage caused by accident or misuse. To exercise this limited warranty, the user should first obtain a Return Authorization Number from Convaid’s customer service. The product must be delivered charges pre-paid to the factory or to an authorized service center, together with a copy
of the original invoice, the Return Authorization Number and a written description of the problem.

THIS LIMITED WARRANTY EXCLUDES ANY CLAIM FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ANY IMPLIED WARRANTY APPLICABLE IS LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO THE USER. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE THEREOF. This warranty gives the user specific legal rights and the user may have other rights that vary from state to state. Warranty applicable in USA only, may vary in other countries.

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