ONNAIS HX-011 Alloy SE Portable Gun Safe User Guide

ONNAIS HX-011 Alloy SE Portable Gun Safe

QUICK START GUIDE

• A. Keyhole
• B. RFID Card Reading Area
• C. Fingerprint Scanner
• D. Digital Keypad
• E. OK Button
• F. Set Button
• G. Exit Button
• H. Built-in Light

Step 1. Charge your ONNAIS

Charge the safe according to the following instructions.

1. Insert the provided charging cable into the charging port on the right side of the safe；
2. Connect the other port of the cable to any  USB outlet for charging.
   Note: The charge indicator is always on when fully charged, and blinked when charging.

Step 2. Unlock your ONNAIS

Turn clockwise to unlock, and pull out the key after backing to the vertical state.
Note: DO NOT keep the keys inside!

Step 3. Reset your ONNAIS

1. Make sure the safe is fully charged;
2. Continuously press 3 times within 3 seconds to restore the factory settings. After a successful reset, you will hear “Operation successful”.
   Note: Resetting the safe means clearing the existing settings including digital passwords, fingerprints, and RFID cards. After that, please add new ones.

Step 4. Register your ONNAIS

Press and follow the voice prompts to complete the administrator registration. Digital password: set a new password (5-15 characters) and press to continue. Then follow the voice prompts to repeat the operation.
Note: Please complete the whole process within 60 seconds. Fingerprint: put your finger on the scanner
Note: Blue light means the operation is to be performed; green light means the operation is successful; a red light means the operation failed. RFID card: simply place the card in the reading area once.

Other Functions Guide
The below settings can only be operated after finishing the administrator registration.
Now press and follow the voice prompts to operate:

• Button: register more fingerprints
• Button: register more RFID cards
• Button: delete fingerprints or RFID cards
• Button: check the current battery level
• Button: set the mute mode

Note

1. Fingerprints and RFID cards can be added up to 50 sets respectively.
2. Press the button to mute the sound, and repeat the same step to recover the sound.

Need more help?
Scan the QR code below for operation guidance.
Follow Onnais official on Instagram for immediate interaction.
E-mail to support@onnaisafe.com for an efficient solution.

Questions & Answers

Have a question?
Find your answers here

Question 1: 1 can not register my fingerprint. Why?
Answer: First, keep your finger clean and dry. Make sure that you have added a digital password before the fingerprint set. Refer to Register your ONNAIS on Quick Start Guide(Page 4) for a guide.

Question 2: If I accidentally enter the wrong number while adding my digital password, what should I do next?
Answer:

• Method 1-Press is OK first, if the red light flashes, then re-enter codes according to the prompts.
• Method 2-Press Exit first, then press Set to start again.

Question 3: Will the safe be locked?
Answer: If the password is entered incorrectly more than 5 times, the system will be locked. Please wait 5 minutes or swipe the RFID card and use fingerprints simultaneously to unlock.

Question 4: Always failed to register new RFID cards.
Answer: Make sure the RFID card is intact and not damaged. Then gently place it in the reading area once. Do not repeat.

Question 5: Can not open it with the digital code or fingerprint.
Answer:
Unlock the safe with the key and then charge it in time. If the issue still exists when fully charged, please contact us at support@onnaisafe.com for help.

Question 6: How shall I contact the seller for product replacement, refunds, or other technical support?
Answer:
Please send an email to support@onnaisafe.com with your order ID for customer service. Our brand customer service team will reply within 24 hours.

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