Comfytemp K9234030 Intelligent Electric Heating Waist Belt User Guide
- June 1, 2024
- Comfytemp
Table of Contents
Before using the device, please read the user manual carefully.
I Model: K9234
v1.0
Intended Use
The device is not a substitute for medical consultation and treatment. Consult your doctor first if you are experiencing any pain or are suffering from an illness. The device is used for temporary relief of pain associated with sore and aching muscles in the waist or back,due to strain from exercise or normal household and work activities.
Product Specificaitons
Attribute | Specification |
---|---|
Product Size | 120x27cm / 47×10 inches |
Operating Power | Maximum 38W |
Input Voltage | 12V 2A |
Battery | Rechargeable lithium-ion battery, 7.2V DC, 5000mAh, 36.0Wh |
BLE Version | BLE 5.3 |
BLE Name | Comfytemp K9234 |
Charging Time | Approximately 3 hours (using 12V 2A adapter) |
Endurance Time | Ranges from 150 to 480 minutes depending on usage |
Product Function
A. Two Ways to Control: Use the BLE App for convenient control or opt for
onboard button control.
B. Heating Function:
- Onboard Button Control: Choose from 3 levels.
- BLE APP Control: Choose from 10 levels.
C. Vibration Function:
- Onboard Button Control: Choose from 3 modes.
- BLE APP Control: Choose from 5 vibration modes with optional intensity levels in 3 levels.
D. Timer Function:
- Onboard Button Control: Default 30 minutes.
- BLE APP Control: Choose a duration from 10 to 60 minutes.
E. Battery Reminder: Get notified when battery is low.
Device Description
Use
5.1 Wearing
When you receive the product, please charge it before use using a 12V 2A
adapter for 3 hours.This ensures it is ready for proper functioning.
To prevent potential skin burns due to individual sensitivity differences.
Please use over thin clothing, start at the lowest temperature setting for 20
minutes and check skin condition ofter use.
5.2 Onboard Button Control
- Step 1: Briefly press **** to power on, indicated by a white light.
- Step 2: Briefly press to select the heating level.
- Step 3: Briefly press to choose the vibration mode.
5.3 BLE APP Control
- Scan the QR code to download the App or APK file . Or, search for “Comfytemp”” in the app store to download it.https://apps.apple.com/us/app/comfytemp/id1635269712https://play.google.com/store/apps/details?id=com.yicai.comfytemp
- Create an account.
- Briefly press to turn on the device, the LED turns white, and the BLE is ready to be connected.
- Look for the device’s BLE connection.
- Begin using the products and associated apps.
Interaction (LED, Button)
6.1 Button
Button | Operation | Function |
---|---|---|
Heating Button | Briefly press | Choose from 3 levels (low / mid / high) |
Power Button | Briefly press | Power on / off |
Vibration Button | Briefly press | Choose from 3 vibration mode |
6.2 LED
LED | Appearance | Meaning |
---|---|---|
White stay | BLE disconnected | |
Blue stay | BLE connected | |
Green stay | Low-level heating | |
Yellow stay | Medium-level heating | |
Red stay | High-level heating | |
Blue stay | Under APP control | |
Green stay | Vibration mode 1 | |
Yellow stay | Vibration mode 2 | |
Red stay | Vibration mode 3 | |
Blue stay | Under APP control | |
Red flashing | Low battery | |
Green flashing | Charging | |
Green stay | Fully charged | |
Red flashing | Device malfunction. Please refer to Section 10 for more |
details.
Cleaning Instructions
- Always keep the item away from water or other liquids,as this may cause damage.To clean the item,use a dry, lint-free cloth.Supported to use wet towel to wipe the heating pad surface.Not supported to wash the item.
- Do not dry-clean this heating pad.
- Do not use any chemical or abrasive cleaning agents. Cleaning solvents may have a deteriorating effect on the insulation of the heating element.
Storage
When not in use, store as follows:
- Allow the appliance to cool before folding when storing.
- Avoid creasing the appliance by placing items on top of it during storage.
- Regularly inspect the appliance for signs of wear or damage. If such signs are present, or if the appliance has been misused or is not functioning properly, return it to the supplier before attempting to use it again.
- Do not fold the part with the heating sheet in half when storing, as it may damage the internal parts. Store in the original packaging, in a cool, dark, dry place.
DANGER
IMPORTANT SAFETY INSTRUCTIONS DO NOT DESTROY
WARNING — TO REDUCE RISKS OF BURNS, ELECTRIC SHOCK AND FIRE, THIS PRODUCT
MUST BE USED IN ACCORDANCE WITH THE FOLLOWING
INSTRUCTIONS:
- Read all instructions.
- Do0 not use while sleeping.
- Do not use on an infant or on an animal.
- This pad is not to be used by or on an invalid, sleeping or unconscious person, or a person with poor blood circulation unless carefully attended.
- This appliance must not be used by persons insensitive to heat and other very vulnerable persons who are unable to react to overheating.
- This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of expe- rience and knowledge if they have been given supervision or instruction con- cerning use of the appliance in a safe way and understand the hazards involved.
- Cleaning and user maintenance shall not be made by children without supervision. Children under the age of three are not to use this appliance due to their inability to react to overheating.
- Do not use pins or other metallic means to fasten this pad in place.
- Do not sit on, or crush pad – avoid sharp folds.
- Unplug when not in use. Never leave appliance unattended especially if children are present.
- Carefully examine pad, cover and controller before each use. Discard the pad if any sign of deterioration, wear of damage. Do not tamper with this pad in any way. There are no user serviceable parts. if pad does not function satis- factorily, see warranty for customer contact information.
- Use this pad only at rated voltage, as marked on the product. Do not use with generators, power converters, or inverters.
- Do not use this pad with liniment, salve or ointment preparations. Skin burns could result.
- This appliance is not intended for medical use in hospitals.
- Do not use if wet (not required for moisture-proof or class iii appliances).
- Save these instructions.
Trouble Shooting
Problem01 : The device does not switch when the ON/OFF button is pressed.
How to proceed:
The device runs out of battery. Please charge with a 12V 2A adapter for 3
hours before using again. When the LED stays green, it means it is fully
charged. Problem02: The device shut down after working for a while.
How to proceed:
- The current voltage of the battery is too low.Please make sure to charge with a 12V2A adapter for 3 hours until fully charged before use.
- When BLE is not connected, default timer is 30 minutes. If longer timer settings are needed, please use the app.
Problem03: Thedeviceisnothotenough. sts
How to proceed:
- It’s recommended to use it continuously for more than 10-20 mins before judging if the temperature meets the needs.
- Low battery levels affect temperature performance. tf low battery is detected, please recharge promptly.
- In order to prevent low temperature burns, we have limited the highest temperature.
Problem04: Skin in the treatment area turns red.
How to proceed:
If the redness disappears quickly, there is no risk — this is caused by the
locally stimulated, increased blood flow. Here is some suggestion:
- Moderate heat: Choose an appropriate heat level to avoid skin irritation.
- Use protection: Place a thin cloth between skin and heat pad for added comfort.
- Time and frequency: Limit use to 20-30 minutes per session, with breaks for skin recovery.
- Avoid during inflammation: Don’t use on inflamed skin to prevent worsening symptoms.
Problem05: Can’t connect to BLE.
How to proceed:
- First, make sure your phone’s BLE is turned on.
- Follow the instructions on Section 5.3 of User Manual for BLE connection.
- Try deleting the BLE device and set it up again.
- For safety, you can’t use the device while charging the product.
- To find the problem, check if your phone can connect to other BLE devices at home or try a different phone to connect to this one.
Problem06: The phone can detect BLE, but cannot connect to it.
How to proceed:
For Android systems, please go to Settings – Apps & permissions – App info – Top right corner (three dots) – Show system apps – BLE – Storage – Clear data, then attempt to reconnect.
Problem07 : OTA Failed.
How to proceed :
- Please check the network status.
- If the update is successful, the device will restart on its own.
If the update fails, the device will tell the customer to restart it manually, and it will go back to the previous version.Please try again.
Problem08: As the frequency of usage increases, the product’s battery life will decrease.
How to proceed:
As electronic devices are used more, their batteries wear out, leading to
shorter battery life. This is normal, and users can extend battery life
through regular maintenance and proper use.
Warranty
| 24Hrs Quick Customer Support
---|---
| 30 Days Free Return
| 365Days Warranty
If you have questions or concems, don’t hesitate to contract us directly at:
US Customer Services Hotline
1(833)990-0618
Monday to Friday, 9 AM to S PM EST
Email: help@comfytemp.com
Product Name: Lower Back Massager Belt
Model: K9234
Company: E-CrossStu GmbH
Address: Mainzer Landstr.69, 60329 Frankfurt am Main,Hessen
E-mail: e-crossstu@outlook.com ,
E-CrossStu@web.de
Telephone: +49 69332967674
Company: YH Consulting Limited
Address: C/O YH Consulting Limited Office 147,Centurion House, London
Road,Staines-upon-Thames, Surrey,TW18 4AX,London
E-mail: H2YHUK@gmail.com
Telephone: +44 07514-677868
Manufacturer: Shenzhen Yicai Health Technology Co. , Ltd
Address: 11th floor, Zhengian Building, Yousong Community, Longhua
Street, Longhua District, Shenzhen,Guangdong, China, $18110.
Email: help@comfytemp.com
FCC Warnning:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to past 15 of the FCC Rules. These limits are designed to provide reasonable Protection againstharmful interference in a residential installation. This equipment generates, uses and can radiateradio frequency energy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications. However, there is no guarantee thatinterference will not occur in a partcular installation. If this equipment does cause harmfulintecference to radio or television reception, which can be determined by turning the equipmentoff and on, the user is encouraged to try to correct the interference by one or more of thefollowing measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on 8 circuil differant from that to which the recaiver is connected.
- Consutt the dealer or an experienced radin/TV technician for help.
Caution: Any changes or modifications to this device not explicitly approved
by manufacturer could void your authority to operate this equipment.
This device complies with pert 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1)This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
This equipment complies with FCC radiation exposure fimits set forth for an
uncontroiied environment. This equipment should be installed and operated with
minimum distance Ocm between the radiator and your body.