RGH 3PP Eprocurement Catalog User Guide
- June 1, 2024
- RGH
Table of Contents
RGH 3PP Eprocurement Catalog
RGH 3PP Eprocurement Catalog
Header Navigation
A : Search
B : Lists – My lists, quick order and frequently purchased items
C : Account – My orders
D : Help – Messages, help center and feedback
E: Cart
F : Products
Home Page
NOTE: Orders are only available with certain third-party (3PP) e-procurement
systems and may not be available in your catalog.
G : Orders
Active orders are presented with the date it was placed, # of items, shipping
information and expected delivery date. If orders have all delivered, most
recent orders will show.
H : Lists
Up to 3 active shopping lists display with the ability to create a new list.
Search Products
Easily search for a product by name and autosuggest terms populate in the
search bar. Or search for products by category, product, industry, brand, eco
& diversity products
Ink & Toner Finder
Access the ink & toner finder under Products, Ink & Toner
- Search by cartridge model number, printer model number, Past Purchases, popular brands or “Add My Printer” to quickly find the compatible ink and toner
Search Results
Add an item to your cart from search results to save time
- Use the left hand filter attributes to narrow your search results
- Check the “compare” box to do a side by side comparison of up to 4 items at a time
- Need it fast? Filter by “next-day eligible”
Product Page
Access the product page through by browsing categories or through a search.
- To view product details, specifications and reviews, click “View Full Product Details”
- To add an item to your cart, enter quantity and click “Add, Review & Checkout” or “Continue Shopping”
- To check the expected delivery date, enter the quantity you want and click “Check Delivery Date”
Your Shopping Cart
Review your order before you click submit
- Change quantities or remove an item
- Click “Submit Order” to complete your transaction
Frequently Purchased
Easily reorder items by viewing your Frequently Purchased items from the List tab:
- Click “Frequently Purchased”
- Easily sort and filter items by order date or category
- Even add an item to your shopping list by clicking on the “List” icon
Shopping Lists
Create shopping lists for fast ordering from the Reorder navigation, product search results, product pages or your home page:
- Click lists or the “Add to List” icon to create a list
- Create a name for your list
- Select personal or shared (note: only site administrators have access to set up, edit or delete a shared shopping list
- Determine if it should be a favorite
- Add item numbers and click “Create List”
Quick Order
Quick order up to 50 items at a time
- Go to “Account” and use the drop down menu to click on Quick Order
- Enter the item numbers of the products you want to purchase, “Add to Cart” and “Submit”
The home page, order status & tracking and order details below are only available with certain third -party (3PP) systems. These areas may not be applicable to you in your catalog.
Home Page
- A dashboard available that provides menus to search products, see shopping lists, access account information, and view your cart.
- To get back to the home page, just click the logo in the upper left corner from any page of the catalog
Order Status & Tracking
Order status and order search are all on one page with advanced search
-
Go to “Account” and click “Orders”
-
Search and filter by Order#, Ship to, Ordered by,
Date Range, Total, Accounting Info or Item -
Review up to 2 years of order history
NOTE: orders and only available with certain third-parts (3pp) e-procurement system and may not be available in your catalog.
Order Details
- Click on “View Tracking” to see details at the summary level as well as the shipment level
- View delivery progress on the delivery tracker with the number of items in a box
- Easily reorder or make a return by clicking on “Return an Item” or “Duplicate Order”
- View order summary with accounting information, payment method and billing
CUSTOMER SUPPORT
Customer Service contact information:
Phone: (866)648-8349
Email: RGHE@edversitynetwork.com
System Requirements
For the best experience and interface,
use the following computer operating
systems and the most up to date web
browser version.
Operating Systems
Windows 10, Windows 2000, Mac OS X
Web Browsers
Internet Explorer latest version
Google Chrome latest
version
Mozilla Firefox latest version
Safari latest version