Philips Sonicare HX6871/49 Rechargeable Electric Power Toothbrush Instruction Manual

Philips Sonicare HX6871/49 Rechargeable Electric Power Toothbrush

Specifications

• BRAND: Philips Sonicare
• AGE RANGE (DESCRIPTION): Adult
• SPECIAL FEATURE: Customizable, Brushing Timer, Pressure Sensor
• POWER SOURCE: Battery Powered
• ITEM FIRMNESS DESCRIPTION: Hard
• COLOR: Navy Blue
• PRODUCT DIMENSIONS: 56 x 6.81 x 9.33 inches; 11.99 Ounces

Introduction

In comparison to a manual toothbrush, the Protective Clean 6100 rechargeable electric toothbrush removes up to 100% less stains in just 7 days, allowing you to whiten your teeth in just one week. Your teeth and gums are shielded from too much brushing pressure by a pressure sensor in the device. Over time, brush heads deteriorate. Our brush head replacement reminder keeps track of how long and how vigorously you’ve been brushing with your Diamond Clean brush head. When it’s time to replace your brush head, it will beep to let you know. Choose from 3 modes—Clean, White, or Gum Care—and 3 strength settings to create your ideal brushing experience.

The Smartimer encourages a full 2 minutes of brushing time as advised by your dental professional, and the easy-start feature gradually increases the brush’s strength as you become used to the Sonicare experience. With a two- week battery life, the battery charge indicator light helps you know when to recharge.

YOUR PHILIPS SONICARE

1. Hygienic travel cap
2. Smart brush head(s)*
3. Handle
4. Power on/off button
5. Intensity light
6. Mode/intensity button
7. Mode light
8. Brush head replacement reminder light
9. Battery indication
10. Charging base
11. Travel case (specific types only)*

• NOTE: The content of the box may vary based on the model purchased.

BRUSH HEADS

Your Philips Sonicare comes with one or more brush heads which are designed to deliver superior results for your oral care needs.

PHILIPS SONICARE BRUSHSYNC TECHNOLOGY

Your brush head(s) are enabled with BrushSync technology. This technology enables 2 features with this toothbrush:

1. Brush head mode pairing (see ‘Features and Accessories’)
2. Brush head replacement reminder (see ‘Features and Accessories’)

This symbol indicates the brush head is equipped with BrushSync technology. (Fig. 2)

BRUSHING MODES

Your power toothbrush is equipped with 3 different modes to accommodate all your oral care needs.

To change modes, press the mode/intensity button while the toothbrush is off.

The following modes are available:

CLEAN MODE

Clean is a 2-minute mode, recommended to be used with intensity level 3. It gives you a thorough and complete clean and is recommended to be used with the C2 Optimal Plaque Control brush head.

WHITE MODE

White is a 2-minute 30-seconds mode, recommended to be used with intensity level 3 and the W2 Optimal White brush head.

GUM CARE MODE

Gum Care is a 3-minute mode, recommended to be used with intensity level 3 and the G2 Optimal Gum Care brush head.

INTENSITY SETTINGS

Your power toothbrush gives you the option to choose between 3 different intensity levels: low, medium and high. (Fig. 3) Based on the brush head you attach; the intensity will be selected. The intensity can be changed by pressing the mode/intensity button while brushing. For optimal results it is recommended to use the automatically selected intensity. The intensity cannot be changed as long as the handle is powered off or paused.

USING YOUR PHILIPS SONICARE

BRUSHING INSTRUCTIONS

1. Press the brush head onto the handle in such a way that the bristles will face the front of the handle. (Fig. 4)

2. Firmly press the brush head down onto the metal shaft until it stops.
   NOTE: It is normal to see a slight gap between the brush head and the handle.

3. Wet the bristles. (Fig. 5)

4. Apply a small amount of toothpaste on the bristles. (Fig. 6)

5. Place the toothbrush bristles against the teeth at a slight angle (45 degrees), pressing firmly to make the bristles reach the gumline or slightly beneath the gumline. (Fig. 7) A change in vibration (and a slight change in sound) alerts you when you apply too much pressure while brushing.
   NOTE: Keep the center of the brush in contact with the teeth at all times.

6. Press the power on/off button to turn on the Philips Sonicare. (Fig. 8)

7. Gently keep the bristles placed on the teeth and in the gumline. Brush your teeth with small back and forth motion so the bristles reach between the teeth. (Fig. 9)
   NOTE: The bristles should slightly flare. Do not scrub.

8. To clean the inside surfaces of the front teeth, tilt the brush handle semi-upright and make several vertical overlapping brushing strokes on each tooth. (Fig. 10)

9. To make sure you brush evenly throughout the mouth, divide the mouth into 4 sections using the Quadpacer feature. (Fig. 11) The quadpacer feature beeps after 30 seconds.

10. Brush for the full 2 minutes following the Quadpacer. (Fig. 12) After 2 minutes, the toothbrush will automatically shut off. In white mode, after 2 minutes the handle will continue to brush for 30 seconds so that you can brighten and polish your front teeth. In gum care mode, after 2 minutes the handle will continue to brush for an additional minute so you can gently stimulate and massage your gums.

After you have completed the brushing cycle, you can spend additional time brushing the chewing surfaces of your teeth and areas where staining occurs. (Fig. 13)

Your Philips Sonicare toothbrush is safe to use on:

• Braces (brush heads wear out sooner when used on braces)
• Dental restorations (fillings, crowns, veneers)

NOTE: When the Philips Sonicare toothbrush is used in clinical studies, it must be used in the Clean mode (for plaque and gum health claims) or in White mode (for whitening claims) at high intensity with EasyStart turned off.

FEATURES

• EasyStart
• Brush head replacement reminder
• Pressure sensor
• Brush head mode pairing
• Quadpacer

EASY-START

This Philips Sonicare model comes with the EasyStart feature deactivated. The EasyStart feature gently increases the power over the first 14 brushings to help you get used to the brushing with the Philips Sonicare. The EasyStart feature works in all modes.

To activate EasyStart see ‘Activating or deactivating features’.

BRUSH HEAD REPLACEMENT REMINDER

Your Philips Sonicare is equipped with BrushSync technology that tracks the wear of your brush head. (Fig. 14)

1. When attaching a new smart brush head for the first time the brush head replacement reminder light blinks green three times. This confirms you have a Philips brush head with BrushSync technology.
2. Over time, based on the pressure you apply and the amount of time used, the handle will track brush head wear in order to determine the optimal time to change your brush head. This feature gives you the guarantee for the best cleaning and care of your teeth.
3. When the brush head replacement reminder light lights up amber, you should replace your brush head.

PRESSURE SENSOR

Your Philips Sonicare is equipped with an advanced sensor that measures the pressure you apply while brushing. If you apply too much pressure, the toothbrush will provide immediate feedback to indicate that you need to reduce the pressure. This feedback is given by a change in vibration and therefore brushing sensation.

To deactivate the pressure sensor see ‘Activating or deactivating features’.

BRUSH HEAD MODE PAIRING

An RFID chip inside the brush head communicates with the toothbrush handle. When you attach a brush head, the handle automatically recognizes the brush head and selects the right mode and intensity level to optimize your brushing performance.

QUADPACER

The Quadpacer is an interval timer that has a short beep and pause to remind you to brush the different sections of your mouth.

Depending on the brushing mode you have selected (see ‘Brushing modes’), the Quadpacer beeps at different intervals during the brushing cycle.

ACTIVATING OR DEACTIVATING FEATURES

You can activate or deactivate the following features of your toothbrush:

• EasyStart
• Brush head replacement reminder
• Pressure sensor

To activate or deactivate these features, follow the instructions below:

EASYSTART

1. Put the handle on the plugged-in charger.
2. Press and hold the power on/off button while the handle remains on the charger.
3. Keep the power on/off button pressed until you hear a single short beep (after 2 seconds).
4. Release the power on/off button.

• Triple tone of low-med-high means the EasyStart feature has been activated. The brush head replacement light and battery light will also blink green 3 times in unison to confirm activation.
• Triple tone of high-med-low means the EasyStart feature has been deactivated. The brush head replacement light and battery light will also blink amber 3 times in unison to confirm deactivation.

NOTE: To achieve clinical efficacy, EasyStart needs to be deactivated.

BRUSH HEAD REPLACEMENT REMINDER

1. Put the handle on the plugged-in charger.
2. Press and hold the power on/off button while the handle remains on the charger.
3. Keep the power on/off button pressed until you hear a series of two short beeps (after 4-5 seconds).
4. Release the power on/off button.

• Triple tone of low-med-high means the Brush head replacement reminder feature has been activated. The brush head replacement light and battery light will also blink green 3 times in unison to confirm activation.
• Triple tone of high-med-low means the Brush head replacement reminder feature has been deactivated. The brush head replacement light and battery light will also blink amber 3 times in unison to confirm deactivation.

PRESSURE SENSOR

1. Put the handle on the plugged-in charger.
2. Press and hold the power on/off button while the handle remains on the charger.
3. Keep the power on/off button pressed until you hear a series of three short beeps (after 6-7 seconds).
4. Release the power on/off button.

• Triple tone of low-med-high means the pressure sensor feature has been activated. The brush head replacement light and battery light will also blink green 3 times in unison to confirm activation.
• Triple tone of high-med-low means the pressure sensor feature has been deactivated. The brush head replacement light and battery light will also blink amber 3 times in unison to confirm deactivation.

If you continue holding the power on/off button after the three short beeps, the activate/deactivate sequence repeats.

BATTERY STATUS AND CHARGING

1. Put the plug of the charger in an electrical outlet.
2. Place the handle on the charger.

• The charger will emit 2 short beeps to confirm that the handle is placed properly.
• The flashing light of the battery level indicator shows that the toothbrush is charging.
• When handle is fully charged on the charger, the battery light shows solid green for 30 seconds and switches off.

NOTE: Your toothbrush comes pre-charged for first use. After first use, charge for at least 24 hours.

BATTERY STATUS (WHEN HANDLE IS NOT ON CHARGER)

When removing the Philips Sonicare from the charger, the battery light at the bottom of the toothbrush will indicate the status of the battery life.

• Solid green LED: full battery
• Flashing green LED: medium battery
• Flashing amber LED and three beeps: low battery
• Flashing amber LED and two sets of five beeps: No brushing sessions left (charge toothbrush)

CLEANING

NOTE: Do not clean the brush head, handle or travel case in the dishwasher.

TOOTHBRUSH HANDLE

1. Remove the brush head and rinse the metal shaft area with warm water. Make sure you remove any residual toothpaste (Fig. 15).
   NOTE: Do not push on the rubber seal on the metal shaft with sharp objects, as this may cause damage.

2. Wipe the entire surface of the handle with a damp cloth.

NOTE: Do not use isopropyl rubbing alcohol, vinegar or bleach to clean handle as this may cause discoloration.

BRUSH HEAD

1. Rinse the brush head and bristles after each use (Fig. 16).
2. Remove the brush head from the handle and rinse the brush head connection with warm water at least once a week.

CHARGER

1. Unplug the charger before you clean it.
2. Wipe the surface of the charger with a damp cloth.

STORAGE

If you are not going to use your Philips Sonicare for an extended period of time, unplug the charger from the wall socket, clean it and store it in a cool and dry place away from direct sunlight.

LOCATING THE MODEL NUMBER

Look on the bottom of the Philips Sonicare toothbrush handle for the model number (HX684x/HX685x).

RECYCLING

• Do not throw away the product with the normal household waste at the end of its life, but hand it in at an official collection point for recycling. By doing this, you help to preserve the environment.
• This product contains a built-in rechargeable battery which shall not be disposed of with normal household waste. Please take your product to an official collection point or a Philips service center to have a professional remove the rechargeable battery.
• Follow your country’s rules for the separate collection of electrical and electronic products and rechargeable batteries. Correct disposal helps prevent negative consequences for the environment and human health.

REMOVING THE RECHARGEABLE BATTERY

Warning: Only remove the rechargeable battery when you discard the appliance. Make sure the battery is completely empty when you remove it.

To remove the rechargeable battery, you need a towel or cloth, a hammer and a flat-head (standard) screwdriver. Observe basic safety precautions when you follow the procedure outlined below. Be sure to protect your eyes, hands, fingers, and the surface on which you work.

1. To deplete the rechargeable battery of any charge, remove the handle from the charger, turn on the Philips Sonicare and let it run until it stops. Repeat this step until you can no longer turn on the Philips Sonicare.
2. Remove and discard the brush head. Cover the entire handle with a towel or cloth (Fig. 17).
3. Hold the top of the handle with one hand and strike the handle housing 0.5 inch above the bottom end. Strike firmly with a hammer on all 4 sides to eject the end cap (Fig. 18).

NOTE: You may have to hit on the end several times to break the internal snap connections.

4. Remove the end cap from the toothbrush handle. If the end cap does not release easily from the housing, repeat step 3 until the end cap is released (Fig. 19).
5. Holding the handle upside down, press the shaft down on a hard surface. If the internal components do not easily release from the housing, repeat step 3 until the internal components are released (Fig. 20).
6. Remove the rubber battery cover.
7. Wedge the screwdriver between the battery and the black frame at the bottom of the internal components. Then pry the screwdriver away from the battery to break the bottom of the black frame (Fig. 21).
8. Insert the screwdriver between the bottom of the battery and the black frame to break the metal tab connecting the battery to the green printed circuit board. This will release the bottom end of the battery from the frame (Fig. 22).
9. Grab the battery and pull it away from the internal components to break the second metal battery tab (Fig. 23).

CAUTION: Be aware of the sharp edges of the battery tabs so as to avoid injury to your fingers.

10. Cover the battery contacts with tape to prevent any electrical short from residual battery charge. The rechargeable battery can now be recycled and the rest of the product discarded appropriately (Fig. 24).

WARRANTY AND SUPPORT

If you need information or support, please visit

www.philips.com/support or read the international warranty leaflet.

WARRANTY RESTRICTIONS

The terms of the international warranty do not cover the following:

• Brush heads.
• Damage caused by use of unauthorized replacement parts.
• Damage caused by misuse, abuse, neglect, alterations or unauthorized repair.
• Normal wear and tear, including chips, scratches, abrasions, discoloration or fading.

Frequently Asked Questions

Is the toothbrush charged on a Plug in base?****

Yes, the Sonicare ProtectiveClean 6100 charges on a plug-in charging base.

Is the handle rubber or smooth plastic surface?****

The handle for this Sonicare ProtectiveClean 6100 is plastic.

It says it’s a “whitening” electric toothbrush, what toothpaste is needed to whiten our teeth?****

The “whitening” referred to with this toothbrush refers to the optional whitening brush head and whitening mode option on the handle. These will only reduce extrinsic stains like coffee, tobacco, red wine, etc. that are deposited on the enamel. They are not really effective against intrinsic stains that exist within the enamel like those caused by tetracycline. You can use any regular or whitening toothpaste you want. Many whitening toothpastes are more abrasive than regular pastes, so your dental professional might have advice on whether they are good in your case. Receded gums with exposed roots may be one reason to use caution with or avoid whitening toothpastes, since root surfaces are not covered with enamel and are softer than the crowns of the teeth.

Is the Phillips protective clean 6100 waterproof or water-resistant and which one is it?****

Yes, your Philips Sonicare toothbrush is water resistant. However, we do not recommend using it on the shower/bathtub. Follow cleaning instructions as per the manual.

Where do I buy replacement batteries? Have they been discounted?****

We do not have replacement batteries for sale as the battery of Philips Sonicare toothbrushes is not replaceable. If you need further assistance, please call at 1-800-682-7664: Monday – Sunday 9:00 AM – 6:00 PM EST or chat with us through https://sforce.co/2MBIu3Y.

I don’t notice the pressure sensor ever activating, even when brushing hard. Anyone else have this issue?****

It may be that the pressure sensor has been deactivated. The instructions for enabling this feature can be viewed on page 19 of the user manual: https://www.download.p4c.philips.com/files/h/hx6877_48/hx6877_48_dfu_eng.pdf.

Is this gentle enough to use two times a day?****

The Philips Sonicare ProtectiveClean HX6877/21 Safe & gentle on sensitive areas, orthodontics & dental work
You can be sure of a safe brushing experience: our sonic technology is suitable for use with braces, fillings, crowns, and veneers, and helps prevent cavities and improve gum health.

Can I use a gum care brush head on the clean mode without the toothbrush overriding my choice****

Even if the brush head put on the handle changes the mode, you can always adjust it.

Is the Sonicare Protective Clean 6100 dual voltage?****

You shouldn’t have any issues charging this Sonicare ProtectiveClean 6100 on your travels as long as the voltage of the outlet you’re plugging into doesn’t exceed 220V. The voltage for this particular Sonicare is 100-220V, but it may require a plug converter in the country you are in.

How long does the battery charge last?****

The battery life on the Philips ProtectiveClean has a battery life up to 3 weeks.

Are the brush bristles soft?****

Not they are not, they hard not soft at all.

Is it okay to leave the brushy on a plugged-in charger all the time?****

Only had mine for two months. I have it on the charger 90% of the time because the base is small and fits on the sink with ease. Have not needed to worry about charging before two trips.

Does anyone know the difference between this and the HX8911 Sonicare toothbrush?****

A side-by-side comparison of the Sonicare units can be viewed here: https://www.usa.philips.com/etc/philips/b2c/compareproducts.html?locale=en_US&catalog=CONSUMER&ctn=HX6877/48,HX8912/02.

How do I know the difference between a pulse that indicates I am brushing too hard and one that indicates it’s time to move to the next quadrant?****

The change position buzz is higher pitched and short. The high pressure one kind of feels like the brush is trying to not overwork the motor. I think the change position pulse overpowers the high pressure one if you happen to be pressing hard when it’s time to switch.

Does this come with the charging base?****

Yes, the Philips Sonicare ProtectiveClean 6100 Navy (HX6871/49) includes a charging base.

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