Juiced BIKES SCRAMBLER X2 Electric Adventure Motor Bike Owner’s Manual
- June 17, 2024
- Juiced Bikes
Table of Contents
Owner’s Manual SCRAMBLER X2 OWNER’S
MANUAL
JBP-SCRMX2-MANUAL
SCRAMBLER X2 Electric Adventure Motor Bike
California
Proposition 65 Warning
Certain components in this product and its related accessories contain
chemicals known to the state of California to cause cancer, birth defects or
other reproductive harm. Wash hands after handling.
IMPORTANT SAFETY INFORMATION:
WARNING
When using this product, basic precautions should always be followed,
including the following:
- Read all the instructions before using the product.
- To reduce the risk of injury, close supervision is necesary when the product is used near children.
- Do not putfingers or hands into the product.
- Do not use this product if the flexible power cord or output cable is frayed, has broken insulation, or any other signs of damage.
- This equipment is not intended to be used at ambient temperatures less than 5°C (41°F) or above ambient temperatures of 45°C (113°F).
DISCLAIMERS:
All information, illustrations and specifications in this manual are based on
the latest information available at the time of publishing. This e-bike is
under a continuous improvement policy. Thus, information, illustrations and/or
specifications to explain and/or exemplify a product, service or maintenance
improvement may be changed at any time without notice.
INTRODUCTION
THANK YOU FOR CHOOSING TO BE PART OF THE JUICED BIKES TEAM.
We invite you to read through this Owner’s Manual to learn about your e-bike
and what owning an e-bike looks like.
First and foremost, remember to be safe out there. Your bike is an accessory
to your lifestyle and activities. Always follow the best practices and traffic
rules.
Even in an evolving technology, your e-bike is a bike at heart, so it will
require basic maintenance and care to always perform properly.
Preventive maintenance is the name of the game. We invite you to grow with us,
taking advantage of the modular design we use for our technology.
Instructions, videos and live support are being created to offer all the
knowledge you need to understand your Juiced Bike and get the best out of it.
Contact Information
Juiced Bikes
7025 Alamitos Ave.
San Diego, CA 92154
Tel: +1-888-303-8889 (option 3 for
support)
support@juicedbikes.com
www.JuicedBikes.com
SAFETY
WARNING
Indicates a hazardous situation which, if not avoided, could result in death
or serious injury.
NOTICE
Indicates a situation which can cause damage to the e-bike, personal property,
and/ or the environment, or cause the e-bike or equipment to operate
improperly.
In e-biking, as in cycling, the user’s safety is paramount. It’s important to
understand that e-bike riders tend to ride e-bikes at greater speeds than
traditional bicycles and e-bikes are therefore more dangerous. Be sure to
understand and follow all local laws and regulations and to have
maintenance/repairs done by an authorized Juiced Bikes dealer. Never use/ride
any Juiced Bikes product in ways unintended by the manufacturer and never
exceed the weight limit of any product.
WARNING
Do not operate this product in traffic or any other environment that may
present danger until you are confident with the product and all installed
accessories such as lights, passenger seat, etc. Failure to do so could result
in death or serious injury.
Use only parts/accessories approved by Juiced Bikes, and have all installation
performed by a mechanic authorized by Juiced Bikes. Installation of
unauthorized parts/accessories may void the product’s warranty. In addition,
improper installation of any parts/accessories as well as improper maintenance
may void the product’s warranty.
WARNING
Never disassemble or modify any electronic component of the bicycle. Doing so
is extremely dangerous and could result in death, serious injury or void the
warranty.
WARNING
Never ride your e-bike under the influence of alcohol or drugs.
WARNING
Always review your state & local laws before allowing a minor to ride an
e-bike. In many states, including California, riders must be 16 and older to
operate a Class 3 e-bike.
Always wear a helmet, whether the law requires one or not! Wear a properly
fitting ANSI or Snell (CE for Europe) approved bicycle safety helmet at all
times when riding the e-bike.
Wear shoes that will grip the pedals and stay on your feet. Be sure shoelaces
cannot become caught in moving parts. Never ride barefoot or wear sandals.
Wear eye protection to prevent dirt, bugs and other airborne objects from
entering your eyes. Wear tinted eye protection when the sun is bright.
Wear proper fitting clothing that is not too loose. Loose clothing can be
caught in moving parts and become snagged by objects alongside the road or
trail.
BEFORE RIDING THE E-BIKE
Always perform a mechanical check before riding the e-bike:
- Hardware is properly fastened
- Tires are properly inflated
- Brakes properly operate
- Handlebars are adjusted and secured
- Front wheel is secure & properly locked
WHILE RIDING THE E-BIKE
Obey all rules of the road and local traffic laws.
Respect motorists, pedestrians and other cyclists. Do not race or taunt other
cyclists.
Ride defensively since others may not see you. Do not follow other cyclists or
vehicles too close.
Ride alertly and watch for:
- Cars turning in front of you
- Parked car doors opening
- Children and pets
- Road or trail conditions such as potholes, sewer grates, railroad tracks and other obstructions
Ride in lanes and trails designated for bikes.
Obey traffic stop signs and lights.
Use appropiate hand signals for turning and stopping, and if available use the
ebike turn signals.
Do not wear headphones.
Never carry an adult passenger.
Never carry anything that obstructs your vision or compromises control of the
e-bike.
Never hold on to moving vehicles to hitch a ride.
Do not make any moves that could surprise other people with whom you share the
road. Never weave through traffic.
Avoid riding when:
- Visibility is poor, such as dawn, dusk or in the dark
- Bad weather
- Rider is extremely tired
- E-Bike maintenance is needed
OFF-ROAD RIDING
Off-road riding requires paying close attention and using specific skills.
Practice riding in easier terrain to build up your skills. Obey local laws
pertaining to off-road riding.
Always wear appropriate safety gear.
Always ride with a companion in remote areas.
Always carry a form of identification so others know who you are in case of an
accident.
Yield the right-of-way when pedestrians and animals are present.
WET-WEATHER RIDING
WARNING
Avoid riding in wet weather if possible. Reduce your speed if necessary to
ride in wet weather. Wet weather impairs visibility, braking and traction of
the e-bike and affects others sharing the road. Accidents increase in wet
weather conditions.
NIGHT RIDING
Night riding is far more dangerous than riding during the day.
Be sure to wear reflective clothing. Verify that you comply with local laws
about night riding.
Reflectors are not a substitute for required lights. Reflectors help others
see you by picking up and reflecting car lights and streetlights. Be sure the
reflectors are in good condition before riding at night. Do not remove the
reflectors from the e-bike.
WARNING
** Be sure to use an adequate lighting system when riding at night or at
any other times of poor visibility. Riding at night or at any other times of
poor visibility without an adequate lighting system and without reflectors may
result in death or serious injury.
If necessary, equip the e-bike with an aftermarket battery or generator
lighting system.
EXTREME AND AGGRESSIVE RIDING
WARNING
** The e-bike design has limitations regarding strength and integrity.
Extreme, stunt and competition riding can exceed those limitations. The
manufacturer does not recommend these types of riding. Also, extreme, stunt
and competition riding increases the risks of death and serious injury.
If you choose to ride extremely and aggressively, at least:
- Take lessons from a competent instructor.
- Start easy and slowly develop your skills.
- Wear a full-face mask helmet and other safety equipment.
- Understand the stress imposed on the e-bike.
- Do not ride the e-bike if it is damaged.
- Most importantly, understand your skills and experience.
ELECTRIC BICYCLE SAFETY
- Always review your state & local laws before allowing a minor to ride an e-bike.
- For maximum stability, avoid accelerating or braking while turning.
- Avoid riding in extremely wet conditions.
- Do not leave the e-bike in the rain.
- Discontinue the use of the e-bike if the battery pack is damaged due to a crash or a drop.
- Do not ride up or down extremely steep inclines.
- Do not ride off-road or jump the e-bike.
- Always use the kickstand or center stand when not on the bicycle.
- Do not exceed the carrying capacity.
- Do not ride on sand.
- The motor can get hot; do not touch the body of the motor for at least 2 hours after riding.
- Brake disc rotors can get extremely hot for brief periods after braking.
10 SAFETY TOPICS FROM THE U.S. GOVERNMENT
- Protect your head. Wear a helmet.
- Assure bicycle readiness. Make sure your bicycle is adjusted properly.
- Stop it. Always check brakes before riding.
- See and be seen.
- Avoid biking at night.
- Stay alert. Always keep a lookout for obstacles in your path.
- Go with the flow. The safe way is the RIGHT way.
- Check for traffic. Always be aware of the traffic around you.
- Learn rules of the road. Obey traffic laws.
- Don’t flip over your bicycle. Wheels should be securely fastened.
GENERAL INFORMATION
FEATURES
An e-bike is similar to a normal bicycle. The major difference is the addition
of an electric motor that provides a boost when desired. An onboard
rechargeable lithium battery pack supplies the motor with electric power.
Users can ride the bicycle using both pedal power and battery pack power at
the same time.
The controller regulates how much power the battery pack sends to the motor.
The controller is located under the seat. Throttle – The throttle allows the rider to ride the bike
& control the bike’s speed without pedaling. It sends a signal to the
controller telling it how much power to send to the motor. The throttle is
located on the right handlebar.Battery Pack – The battery pack stores electrical energy. It
is composed of many smaller battery pack cells that act similar to that of a
modern mobile phone.![Juiced BIKES SCRAMBLER X2 Electric Adventure Motor Bike
- INFORMATION 2](https://manuals.plus/wp-content/uploads/2024/02/Juiced-BIKES- SCRAMBLER-X2-Electric-Adventure-Motor-Bike-INFORMATION-2.jpg)LCD Display – The display reads the battery pack’s voltage. This will provide an estimate of the battery pack’s charge state. The display may have other buttons to control other functions.
Electric Motor – The electric motor is built into the hub of the rear wheel.
When power reaches the motor, the motor begins to spin, propelling the bike
forward. Gear Shifter – The gear shifter changes the ratio between the pedals
and the rear wheel. Use it to find a more comfortable pedaling cadence under
different riding conditions. Try the low gear for pedaling during starts,
uphill or loaded riding. Choose the higher gears when pedaling downhill or
during faster riding.
The gear shifter is located on the left handlebar. Brakes – The brakes use
friction to slow the bike down. The levers on the handlebars control the
braking. The brakes have an electrical switch that cuts the power to the
electric motor when the rider uses the brakes. This feature prevents
unintentional accelerations while braking. Fuse – The battery pack has two
replaceable 30-amp fuses that protect the electronics. USB Port – This feature
is located on the left-side handlebar.
Charger – The charger plugs into the electrical outlet. It energizes the
battery pack as needed. The more energy that is discharged from the battery
pack, the longer the charger will take to recharge.
ELECTRONIC MODULES CHOOSING THE RIGHT SIZE
An important consideration when selecting the size of your new bike is the
stand-over clearance: the distance between you and the top tube of the bike
when you stand over with your feet flat on the ground. For most bicycles, this
distance should be at least 1” (25mm). If you are choosing a mountain bike, it
is recommended to have at least 2” (50mm) of space. Your bike dealer can
assist you in finding a bicycle with the correct dimensions for you.
For some bicycles, like low step cruisers, stand- over clearance measurement
cannot be used as they either do not have a top tube or it is sloped very low.
For these bikes the height of the seat post should be used to select the
correct size. You should be able to touch the ground comfortably while sitting
in the saddle when it is at its lowest point in the seat tube.
SPECIFICATIONS
Top Speed | 28 mph |
---|---|
Range | **30-80 miles*** |
Weight | 102 lbs with battery (90 lbs without battery) |
Battery Pack | 52 VDC Battery/15.6Ah G2 dockable battery |
Charge Time | 3-6 hours |
Headlight | 2,000 lumens |
Tires | 20×4 in wide. Inflate to psi indicated on tire |
Weight Capacity | 300 lbs |
- See “Understanding the Battery Pack Range” on page 19.
TORQUE RECOMMENDATIONS
Rear Wheel Nuts | 45-60N.M (Nm) |
---|---|
Seat Binder Bolt | 6N.M (Nm) |
Brake Anchor Nut | 8-10N.M (Nm) |
Brake Centre Bolt | 6-8N.M (Nm) |
Crank Cotter Pin Nuts | 35-45N.M (Nm) |
Headset Expander Nut | 6-8N.M (Nm) |
Handlebar Clamp Nut | 6-8N.M (Nm) |
ASSEMBLY **
**
Visually inspect your shipping box and the e-bike to see that everything
arrived without shipping issues. Take pictures if you suspect excessive rough
handling and contactsupport@juicedbikes.com.
Watch our assembly videos and feel free to invite a handy friend. Call us with
any assembly questions. Also, you can e-mail
support@juicedbikes.com and we can send you
more specific information. We often generate new user guides based on the
feedback we receive from our customers.
Charge the battery pack. See “Charging the Battery Pack” on page 32.
NOTICE
The kickstand is designed to support the e-bike only. Do not sit on the e-bike
with the kickstand engaged. Sitting on the e-bike with the kickstand engaged
could result in damaged to the kickstand.
INSTALLING THE FRONT WHEEL
Remove the shipping spacer, bolt and nut from the front wheel fork.
-
Remove the spacer between the front disc brake caliper.
Do not squeeze the front brake handle. Squeezing the front brake handle will cause the pads to move and it may be difficult to position the front brake disc within the pads. WARNING
Before your first ride, after fully assembling and inspecting your bike you must perform the Bedding In process for your new brakes. Simply pedal your bike slowly and softly and apply the brakes without coming to a stop. This way the new disks get covered with the brake pad material in an even way and perform correctly. Do this step 10 times before your first ride. -
Insert the front wheel in between the front fork on the bike. Be sure the fork is resting on the outside of the axle.
-
Align the disk between the brake caliper as shown.
-
Insert the skewer into the wheel axle as shown. Keep the spring, cam follower, and lever on the RIGHT side, opposite the disk brake. Keep the adjustment nut and spring on the left side close to the disk brake rotor.
WARNING
The front wheel must be inspected before every ride to ensure it is securely attached to the bike. Failure to test that the front wheel is properly secured could result in significant injury or even death. -
Screw the skewer into the end nut until almost tight.
-
Lift the lever up and lock into place by closing it behind or to the front of the fork. The lever must not be parallel to the fork. You should feel the axle tighten into the front forks. Your front wheel is now installed.
-
Be sure to inspect that your front wheel is secured properly before every ride and adjust if necessary.
WARNING
Be sure the cam lever is positioned properly when locked into place. It should
not be touching the disk brake or wheel.
INSTALLING THE HANDLEBARS
- Point the headset towards the front of the bike.
- Center the handlebar in the headset, taking care not to damage any wires.
- Install the clamp and screws. Alternately tighten the screw side-to-side until secure.
- Verify that the front tire lines up with the headset.
- Verify that all headset items are tight.
INSTALLING THE PEDALS
NOTICE
It’s critical that the pedals are tightened firmly in the crank arm to prevent
the pedals from loosening while riding, which will result in significant
damage to the bike.
-
Identify the left and right markings on the pedals. Be sure to install the pedals on their respective side.
• “L” is for the left pedal and is installed on the left crank arm.
• “R” is for the right pedal and is installed on the right crank arm (chain side). NOTE: Both pedals tighten toward the front of the e-bike. -
While keeping the pedal horizontal, carefully hand-start the threads of the pedal into the crank arm.
-
Finish tightening the pedals using the supplied 15 mm wrench. The pedals must be very tight. Check and retighten the pedals after your first two rides.
ADJUSTING RIDE COMFORT
WARNING
Changing suspension adjustment can change the handling and braking
characteristics of your bicycle. After making an adjustment, test-ride the
e-bike in a hazard-free area.
Continue to adjust until you achieve the desired ride.
In most cases, the factory settings for the forks and rear shocks will not
require adjustment. But, if you desire a softer or stiffer ride, adjust the
forks and rear shocks as follows.
NOTE: Always adjust the forks and rear shocks in small increments.
Adjust the forks and rear shocks at the same time.
To adjust the forks:
- Rotate the pre-load knob and compression knob counterclockwise to soften the ride. Rotate both knobs equally.
- Rotate the pre-load knob and compression knob clockwise to stiffen the ride. Rotate both knobs equally.
BATTERY INSTALLATION
Your battery pack has been designed to be securely mounted to your bike frame
and provide power to it. It can also be removed to make your bike easier to
handle letting you charge the battery of the bike.
Your battery pack has an anchor at the bottom, that helps you locate it in the
frame. Then you can slide the top part in and the battery dock locking system
has a secure deadbolt that will secure it in place. It snaps in place like
closing a door. Before installing the battery pack, press the battery power
button to turn on the battery. The LED will illuminate in a blue color and the
battery pack will display the current charge status.
WARNING
Be sure your battery is safely locked in place before powering up your ebike.
PRE TRIP INSPECTION
Before your first ride you must perform the brake bedding procedure.
We recommend inspecting your ebike hardware, brakes and electronics often to
ensure you have a great ride while taking care of your ebike. We have several
videos and guides you can see at our youtube channel
https://www.youtube.com/@juicedbikes.
We also invite you to visit a local mechanic for tuneups that are specific to
your riding style, weather and location.
OPERATION
NOTE: Be sure all the items you installed are properly torqued, tightened
and connected. If you have any questions, contact us.
See ”Contact Information” on page 1.
INITIAL RIDE
NOTE: Users can ride the e-bike like a normal bicycle with the power turned ON
or OFF. However, the pedal assist and throttle will activate only if the power
is turned ON.
We recommend that you ride your e-bike with the pedal assist off at first, to
get familiar with the braking and gear shifting.
Then, you can start testing the pedal assist levels incrementally to gain
familiarity with the optimal settings for your riding style.
SAFETY CHECK BEFORE EACH RIDE
- The battery pack must be charged and properly installed.
- The display must turn on and function properly.
- The brakes must function properly.
- The tires must be inflated to the proper psi.
- The front and rear lights must work properly.
- The cable connections must be tight.
USING THE BRAKES
The e-bike is equipped with front and rear disc brakes. Their main function is
to slow down or to stop the bicycle.
NOTE: Apply the rear brake before using the front brake in low-traction
conditions.
- The brake on the front wheel is controlled by the lever on the left-hand side of the handlebar.
- The brake on the rear wheel is controlled by the lever on the right-hand side of the handlebar.
- The front brake provides the majority of the e-bike’s stopping power.
- When slowing down on slippery surfaces, use the rear brake first before applying the front brake.
- A signal wire from each brake lever automatically turns off the motor when either brake is being used. This feature prevents undue wear on the electric motor and battery.
Your new brakes will undergo a “bedding-in” period and will wear down after
the first 40-50 full stops. The brakes will reach 100% of their grip capacity
after this period. Adjust the brake lever so that it adapts to the newly
bedded-in brakes.
SHIFTING THE GEARS
he e-bike is equipped with a multi-speed gear set. Choose the lower gears when
starting off from a stop or when riding slowly or climbing steep hills. Use
higher gears when riding at speed.
When using this bike as a normal bike, you will get used to using the gear
settings that are most comfortable for your ride and trip. The gear shifter is
located on the left side of the handlebar.
Rotating the left handlebar grip will change the gear selection.
he gear shifting system and pedal assist control system are entirely
independent; neither affects the other’s performance.
PEDAL ASSIST CONTROL SYSTEM
The pedal assist control system also is known as a “pedelec.”
The pedal assist uses sensors that measure the cadence of your pedaling. This
information transfers to the bike’s controller, which generates the needed
power. The control system can be used to maintain a constant level of pedal
assist.
USING THE PEDAL ASSIST CONTROL SYSTEM
- Before installing the battery pack, press the battery power button to turn on the battery. The LED will illuminate in a blue color and the battery pack will display the current charge status.
- Press and hold the LCD power button for 3 seconds to turn on the display. Be sure to have both feet off the pedals and the bike still, as the sensor will calibrate when turning on. The LCD display panel will turn on and indicate the battery’s charge level and selected pedal assist level.
- Use the “+” or “–” buttons to select the desired pedal assist level. The levels are between:
0| Throttle Operation Only
---|---
ECO| Battery Efficiency
1, 2, 3| Speed Ranges
S| Sport / Off-Road
R| Race Track Mode
The LCD will indicate the pedal assist level that you select.
Once you start pedaling, the controller will make the motor turn accordingly.
Use the ECO mode for your first test ride to get used to your e-bike.
The e-bike will now maintain a constant pedal assist until:
• The brakes are applied
• The “+” or “-” buttons are pressed to adjust the pedal assist level
• You stop pedaling
• The battery pack runs down completely
NOTE: If the battery pack level is low, we recommend selecting a lower
assist level. Keep in mind that the battery management system can deactivate
the pedal assist support to protect the battery pack level from getting too
low. Be sure to charge the battery pack fully before each ride.
- To turn the headlight on or off, press and hold the “+” button for 3 seconds.
- Press and hold the controller power button to turn off the controller.
- NOTE: The battery pack does not need to be turned off after every ride. The G2 Battery Pack consumes very little energy when the bike’s power switch is off. Additionally, the G2 Battery Pack can be charged when the battery’s power switch is on.
THROTTLE OPERATION
Use the throttle and pedal assist at the same time or you can just use the
throttle feature to ride the e-bike. The throttle control is located on the
right-side handlebar next to the LCD screen.
To use the throttle feature:
- Turn on the battery and the controller. See “Using the Pedal Assist Control System” on page 20.
- Set the LCD to the desired setting. If you select “0,” the pedal assist control system is unavailable.
- Rotate the throttle control to increase the e-bike speed.
READING THE BATTERY PACK LEVEL
The LCD display indicates the battery pack’s voltage. The voltage can vary
greatly depending on a variety of conditions. The voltage will decrease
temporarily when using the throttle and/or pedal assist. The voltage may drop
when going uphill regardless of the charge state. This is normal operation.
The voltage will be lower if the battery pack has been in a cold environment.
To more accurately read the battery pack’s charge state, let off the throttle.
The display lights will stabilize after 1 second to indicate the battery
pack’s level.
When the battery pack level is low and it reaches:
- 2 Bars – Recharge battery pack soon. Select a lower pedal assist level.
- 1 Bar – Stop using the throttle; recharge the battery pack.
UNDERSTANDING THE BATTERY PACK RANGE
All electric bicycles have a riding range that can vary greatly depending on
riding style, terrain, tire pressure, temperature, payload and wind. After a
few rides, you will get a sense of the electric bicycle’s range capability.
FACTORS THAT WILL DECREASE YOUR RANGE
- Rapid accelerations using the motor
- Uphill riding
- Heavy payloads
- Headwinds
- Underinflated tires
- Extreme hot or cold weather
HOW TO INCREASE YOUR RANGE
- Start by pedaling instead of only using the motor.
- Avoid rapidly accelerating using the throttle.
- Pedal to help the motor up steep hills. Use the gears.
- Reduce your average pedal assist level and pedal along with the motor.
- Reduce payload weight.
- Properly inflate the tires to their recomended and rated pressure, this information appears on the tire sidewall. Do not overinflate the tires. Coast to a stop and avoid rapid decelerations.
NOTICE
If the battery pack power is low, choose a lower level of pedal assist if
going on stops and hills. The sports mode will demand enough power to convince
the battery pack that it is depleted, but you may still use a lower level of
pedal assist.
NOTICE
Riding downhill or pedaling when not using the throttle will not recharge the
battery pack.
ADVANCED MATRIX DISPLAY OVERVIEW
The advanced matrix display acts as the dashboard for your e-bike. It has the
ability to show the basic status of the electronics system such as speed,
distance traveled and battery level.
It also has an “advanced mode” that can give additional information on how
your electric vehicle is working. The display also lets you adjust a limited
set of parameters to better customize the performance of your e-bike.
BUTTON OVERVIEW![Juiced BIKES SCRAMBLER X2 Electric Adventure Motor Bike
- PACK LEVEL 1](https://manuals.plus/wp-content/uploads/2024/02/Juiced-BIKES-
SCRAMBLER-X2-Electric-Adventure-Motor-Bike-PACK-LEVEL-1.jpg) Three buttons
control the functions of the display.
Power Button: Located on the back side of the display
“Assist Up” Button: Located on the front face of the display
“Assist Down” Button: Located on the front face of the display
MAIN DISPLAY SCREEN OVERVIEW The main display shows several important metrics:
BATTERY VOLTAGE (VOLTS)
This is the voltage level of the battery. It is measured in volts (V).
HEADLIGHT GRAPHIC
The headlight graphic appears when you turn on the LED headlight. Turning on the headlight will also turn on the display’s backlight so the screen is visible in the dark.
ASSIST LEVEL
The assist level indicator displays which assist mode the bike is in.
The assist levels progress in the following order: POWER (WATTS)
The power indicator shows how many watts the system is using in real time. When you turn the e-bike on, the bike uses about 4-6 watts even when not moving. This number will never be zero, as the system requires some small amount of power to operate.
BATTERY LEVEL GRAPHIC
The battery level graphic is a graphical representation of how much charge remains in the battery. More bars will appear in the graphic when the battery is charged. Less bars will appear when the battery is depleted.
SPEED (MPH OR KM/H)
The speed indicator shows the current speed that the e-bike is traveling. The speed can be shown in mph or km/h depending on which unit setting is used. The speed sensor picks up information from the rear wheel.
TRIP DISTANCE (MI OR KM)
The trip distance keeps track of how far the bike has traveled until the rider resets it.
TURNING THE E-BIKE ON AND OFF
HOW TO TURN THE E-BIKE ON
Press the power button on the battery and then securely install the battery
pack on the bike. Then, push and hold the power button on the back of the LCD
for 3 seconds when the bike is off. The LCD will illuminate and the bike will
power up.
HOW TO TURN THE E-BIKE OFF
Push and hold the power button for 3 seconds when the bike is on. The LCD
display will power down and the bike will shut off.
You don’t have to turn off the battery, shutting down the LCD turns off the
bike.
AUTOMATIC SHUTOFF
The electronic system will also automatically shut down after a preset period
of time. This duration can be adjusted in the setup menu.
ADJUSTING THE ASSIST LEVELS
HOW TO INCREASE THE ASSIST LEVELS
When the bike is on, push and release the “assist up” button.
The assist will advance by one level until SPORT mode is reached.
HOW TO DECREASE THE ASSIST LEVELS
To decrease the assist level, push and release the “assist down” button. The
assist will decrease by one level until ECO mode is reached.
The default assist setting is assist level 1. This will appear each time the
e-bike is turned off and back on.
ACTIVATING THE HEADLIGHT TO TURN ON THE LED LIGHT
Push and hold the “assist up” button for 3 seconds. The front LED headlight
and the display’s backlight will illuminate. A headlight status icon will
appear on the screen.
TO TURN OFF THE LED LIGHT
Push and hold the “assist up” button for 3 seconds and the LED headlight will
turn off.
ACTIVATING THE WALK MODE
When pushing the bike uphill, use the WALK mode. This mode will turn the motor
at walking speed to assist you in moving the bike.
TO ACTIVATE THE WALK MODE
To activate the WALK mode, push and hold the “assist down” button. After 2
seconds the motor will begin to turn at walking speed.
TO STOP USING THE WALK MODE
To stop using the WALK mode, release the “assist down” button.
The motor will stop turning and resume normal operation. Using either brake
lever will also stop the WALK mode.
ACTIVATING THE CRUISE CONTROL FUNCTION
Use the cruise control feature to maintain a desired speed without using the
throttle or pedal assist.
TO ACTIVATE THE CRUISE CONTROL FUNCTION
Use the throttle or pedal assist to reach your desired speed.
Push and hold the “assist down” button for 2 seconds. When the “C” graphic
appears, release the “assist down” button and the current speed will be
maintained without the need to pedal or use the throttle. In CRUISE mode, the
throttle is automatically modulated so that the desired speed is maintained.
To discontinue the use of the cruise control function, choose one of the
following actions:
- Use the brakes by squeezing the brake lever
- Use the throttle
- Push the “assist up” or “assist down” button
IMPORTANT NOTES ABOUT THE CRUISE CONTROL FUNCTION
- The cruise is considered a type of throttle and the maximum cruise controllable speed is 20 mph in accordance with regulations.
- If you set the cruise control speed above 20 mph, the cruise control speed will default to 20 mph. The speed will decrease until it reaches 20 mph.
- The pedal assist is still available when the cruise control is active. It may be possible to pedal the e-bike faster than the preset cruise speed. However, the cruise will automatically resume if the speed decreases to the preset cruise-controlled speed.
- If you need more power to achieve a preset speed (for example, when encountering resistance such as a hill or headwind) more power will automatically go to the motor to help maintain the preset speed.
- If the resistance is too much for the system to retain the preset speed, the resulting speed will be limited by the capability of the motor.
RESETTING THE TRIP COUNTER
The LCD display has a trip counter function to keep track of the distance of
your ride over time. The Amp-hours (Ah) and Watthour (Wh) drawn from the
battery pack are also linked to the trip counter data. You can reset the trip
data to zero at any time.
TO RESET THE TRIP, AH, AND WH COUNTER TO ZERO
Push and hold both the power button and “assist down” button for 3 seconds,
then release both buttons. The trip and Ah counter will reset to zero.
ACTIVATING THE ADVANCE DISPLAY SCREEN In some instances it is useful to
see additional ride statistics.
The display can be switched into the advanced display mode.
This function will allow you to see expanded real-time data on one screen.
THIS DATA INCLUDES
Voltage, Power, Amps, Assist Level, Speed, Watt-hours, Amphours, Controller
Temperature and Trip Distance
TO TOGGLE BETWEEN THE MAIN SCREEN AND THE ADVANCED DISPLAY SCREEN
Push the power button and the “assist up” button at the same time for 1
second. The display screen will change to the advanced mode.
NOTE: The default display is the standard screen. This is the first
display that will appear when you turn on the e-bike.
UNDERSTANDING THE ADVANCED DISPLAY MODE VOLTAGE
The voltage displayed is the voltage of the pack. When the battery is charged,
the voltage will be higher (around 54V).
When the battery pack is depleted, the voltage will be lower (around 43V).
Voltage fluctuates when the battery is under load.
NOTE: The voltage display is only accurate to about +/- 0.3 Volts and
should not be used for any scientific measurements.
AMPS
The amperage is the current flow through the wires. In this case we measure
the current flow through the controller. The average will not be non-zero, as
the system needs some small amount of current to operate. When the motor is
under load, the Amp value will increase. The maximum value should be 2022A on
the nine-transistor controller.
NOTE: The Amperage display is only accurate to about +/- 1 A and should
not be used for any scientific measurements.
POWER
Power is the Voltage x Amperage and appears in Watts. This is the power output
at any moment of your e-bike. The more power used to propel the e-bike, the
higher this value will be.
NOTE: Do not use the power display for any scientific measurements.
AMP-HOURS
The amp-hour figure measures the amount of current flowing out of the battery
for a given hour. Reset the amp-hour and watt-hour value by resetting the trip
counter.
WATT-HOURS
The watt-hour is the measurement of how many watts are sustained for a given
hour. The watt-hour is the energy consumed by the system. You can get a good
indication of how much energy remains inside the battery by subtracting the
total watt-hours consumed by the total “Wh” available in the battery.
NOTE: Because there is a small error rate in the Amp and Voltage
measurements, the Watt-hour value will also have some degree of error. Use the
measurement for informational purposes and not for scientific measurements.
ASSIST LEVEL
The assist level indicator shows the assist level you are in at any given
moment. It appears in both the advanced and the standard display modes.
SPEED
The speed indicator measures the speed of the bike. This value is measured
from the motor’s internal speed sensor.
If you have changed to a new tire with a larger or smaller diameter than the
included tire, you may need to manually adjust the wheel speed setting.
CONTROLLER TEMPERATURE
The controller temperature is measured by a temperature sensor mounted inside
of the controller near the transistors.
The temperature displays on the screen in Celsius. When the e-bike is under
load, the controller’s temperature will increase. The bike’s performance will
begin to decrease when the temperature exceeds 80 degrees Celsius.
TRIP DISTANCE
The trip distance counts up from zero. The distance is calculated by each
rotation of the rear wheel. To reset the trip distance, refer to “Resetting
the Trip Counter” on page 27.
ADJUSTING PARAMETERS IN THE SETUP MENU
Adjust some of the parameters to control the behavior of your e-bike.
TO ENTER THE SETTINGS MENU
Hold the “assist up” and “assist down” buttons for about 3 seconds, then
release. You will now enter the setup menu.
Here you can adjust a few settings to control the behavior of the e-bike.
AVAILABLE MENU OPTIONS
Unit | Power Off Delay |
---|---|
Speed Limit | NDW |
Backlight | Torque |
Wheel Size | Low Volts |
NAVIGATING AND ENTERING A MENU SETTING
Use the “assist up” button and “assist down” button to navigate through the
menu. When you have selected a parameter you wish to adjust, push the power
button once and you will enter that setting.
You will then have the ability to adjust this setting’s value with the “assist
up” and “assist down” buttons. When you have adjusted the setting to your
preference, push the power button to exit that setting. Continue pressing and
releasing the power button until you have exited out of the setup menu and
return to the main screen.
The parameters you have adjusted will not be programmed into the system. Check
to see if the settings meet your needs with a short test-ride. If the settings
need adjustment, follow the setup instructions again.
UNIT
The unit setting allows you to select between miles per hour (mph) and
kilometers per hour (kmh).
- mph: miles per hour
- km/h: kilometers per hour
SPEED LIMIT
The speed limit setting allows you to set the speed limit of the bike.
The bike will accelerate up to the maximum speed specified in this setting.
CLASSIFICATION| SET POWER LIMIT| SET PEDAL ASSIST| THROTTLE
OPERATION
---|---|---|---
USA Class 1 / 750W| Set NDW to 4| 20 mph|
Not allowed
USA Class 2 / **750W*| Set NDW to 4| 20 mph (32
km/h)| 20 mph (32 km/h)
USA Class 3 / 750W| Set NDW to 4| 28 mph (45
km/h)| 20 mph (32 km/h)
Europe 250W / 25 km/h| Set NDW to 1| 15.5 mph (25
km/h)| Not Allowed
Europe S-Pedelec / 45 km/h| Set NDW to 4| 28 mph (45 km/h)|
Not Allowed
Off-road mode**| Set NDW to 5| 28 mph| 20mph**
*default configuration please refer to local laws & regulations before using
BACKLIGHT
Set the brightness of the backlight to the desired level.
WHEEL SIZE**
Set the circumference of the tire according to the particular wheel
specification.
The wheel circumference is set in mm (millimeters).
“POWER OFF” DELAY
The “power off” delay timer lets you set the duration that bike will remain
inactive before the electronics system will automatically shut down to
conserve power.
NDW
The NDW is the pedal assist level limiter. In the default configuration pedal
assist has 5 modes:
ECO, 1, 2, 3, and SPORT
Adjust the maximum pedal assist level that can be selected by changing the
value of the NDW setting.
NDW SETTING
- 1 – The maximum assist level that can be selected is assist level 1.
- 2 – The maximum assist level that can be selected is assist level 2.
- 3 – The maximum assist level that can be selected is assist level 3.
- 4 – The maximum assist level that can be selected is assist level SPORT.
- 5 – The maximum assist level that can be selected is assist level RACE.
TORQUE
The pedal assist system provides you with motor assistance when you pedal.
Although this model only has cadence pedal assist, this setting is still show
on the LCD. Turning the torque sensor on or off will not impact your pedaling
experience on this model.
LOW VOLTS
The low voltage setting controls how deeply the battery discharges. The lower
this setting, the lower the battery discharges.
Studies have shown that avoiding a deep discharge state can significantly
increase battery life. The “low volts” setting will determine a limit to the
lowest voltage before the battery pack discharges.
When the motor draws power from the battery pack, the voltage of the battery
will decrease. When the voltage further decreases and reaches the preset
limits, the control system will automatically limit power so the voltage never
decreases below this pre-set limit.
When the nominal voltage of the pack approaches the low voltage limits that
have been set, very little power will be available to propel the e-bike. You
must recharge the battery to regain full power.
ERROR CODES
The electronics system has some ability to self-diagnose and report a limited
set of faults. The faults will appear on the screen as error codes. The chart
below explains the meaning of each error code.
ADVANCED MATRIX DISPLAY – ERROR CODE CHART
Error Code| Error| Notes
4| Open Throttle Fault| Throttle has not returned to the
start position on start-up. Check to see if the throttle can return to the
start position or if there is something blocking the throttle unit.
5| Throttle Fault| Throttle may be damaged. Check the
throttle or throttle cable for damage.
6| Low Voltage Protection| The battery voltage
is too low to operate. Incorrect battery was used on the
bike. The battery is in sleep mode or not functioning correctly.
7| Over Voltage Protection| The battery voltage is too high
to operate. Incorrect battery was used on the bike. Check to be sure
that the correct battery is being used on the bike.
8| Motor Hall Signal Fault| At least one of the motor’s hall
sensor wires have been disconnected or damaged. Disconnect and
reconnect the motor cable.
9| Motor Phase Line Fault| At least one of the motor’s phase
wires has been disconnected or damaged.
10| High Temperature Fault| The controller has reached the
highest allowable temperature. Allow the controller to cool
down before using the e-bike again.
11| Temperature Sensor Fault| The controller’s
temperature sensor has become disconnected or damaged.
Contact technical support.
12| Current Sensor Fault| The controller’s current
sensor has become disconnected or damaged. Contact technical
support.
21| Speed Sensor Fault| The speed sensor has become
disconnected or damaged. Contact technical support.
30| Communication Fault| Poor connection between
the controller and the display. Check all cable connectors. Check for
corrosion damage.
MAINTENANCE
BATTERY
NOTICE
Failure to properly charge, store or use the battery will void the warranty.
REMOVING THE BATTERY PACK
You can remove the battery pack from the bike. Remove the battery pack when
storing or transporting the e-bike.
- Turn off the bicycle.
- Stand on the left side of the bicycle. Locate the keyhole on the frame near the top of the battery pack.
- Insert the key into the battery pack lock keyhole.
- Turn the key Clockwise and hold
- Pull the upper portion of the battery pack toward you.
- Let go of the key from the battery pack lock.
- Pivot the battery pack sideways and lift it away from the bike.
CHARGING THE BATTERY PACK
The charger can become warm during charging.
**WARNING**
| Read and understand all instructions. Failure to follow all instructions listed below could result in death or serious personal injury.
- Use only the charger supplied with the bicycle. Do not charge the battery pack with any charger that is not supplied or approved to charge the bike.
- Do not place anything over the charger while it is charging.
- Do not use the charger in damp or wet locations.
- Do not cover the body of the charger when charging.
- Do not drop the charger or subject it to high vibration. Do not use a charger that has been dropped.
- Do not short-circuit the battery pack’s terminals.
- Do not charge the battery pack if the temperature is over 140ºF (60ºC).
- Do not disassemble the battery pack.
- Do not submerge the battery pack in liquid or use it in wet areas.
- Do not place the battery pack near fire or heat.
- Do not expose the battery pack to freezing temperatures for an extended period. Do not charge a frozen battery pack. Allow it to reach room temperature.
The e-bike features a high-capacity lithium ion rechargeable battery pack. The
lithium battery pack does not have a “memory effect” associated with older
battery technologies. It is highly recommended you charge the battery pack
after every ride, even if the battery pack is only lightly used.
An onboard circuit prevents the battery pack from overcharging.
The battery pack can achieve 500-700 full charge cycles. As the battery pack
receives more charge cycles, the capacity will decrease. Charging a partially
discharged battery pack is not considered a full charge cycle.
NOTICE
Recharge the battery pack at least once every month. A battery pack left
unused for several months may result in permanent capacity loss.
Cold environments temporaily reduce the battery pack’s capacity. Avoid using
the electric bicycle in very hot weather.
Store the e-bike in a sheltered place..
Fully charge the battery pack before your first use. The charger included with
the e-bike recognizes the battery pack’s initial charge and will automatically
cease charging when the battery pack is fully charged. Always charge the
battery pack before a long trip.
-
Be sure the e-bike is powered off.
-
Be sure to use the proper charging profile if using the Cycle Satiator® charger. The max charging voltage sholud never exceed 58.8V.
-
The battery pack can be charged while connected to the e-bike or while removed from the e-bike. (See “Removing the Battery Pack” on page 32.)
-
The battery is intended to be charged when the ambient temperature is between 5°C (41°F) and 45°C (113°F).
Never charge the battery when ambient temperatures are outside this range. -
Do not store or charge the battery pack in a hot place.
-
Do not charge your pack immediately after a long ride. Let it cool down for at least 30 minutes.
-
Do not disassemble the battery pack.
-
Do not submerge the battery pack in liquid or use it in wet areas.
-
Do not place the battery pack near fire or heat.
ONBOARD CHARGING
- Stand on the left side and locate the charge port dust cover on the top of the battery pack.
- Rotate the dust cover to expose the DC charge port.
- Carefully plug the charger into the charge port.
- Connect the AC power cable into the charger and plug the cable into the power outlet. The charger will automatically start charging the battery pack.
- When the charger is charging the battery pack, the indicator LED will turn red. When the battery pack is fully charged, the light will turn green and the battery will automatically stop charging. Charging takes 1-8 hours, depending on battery size and initial charge level. (See “Reading the Battery Pack Level” on page 22.)
- Disconnect the charger from the wall.
- Remove the charger plug from the DC charge port. Rotate the dust cover to protect the port.
HYDRAULIC BRAKES
There are several components that make up your braking system. The hydraulic
part needs to be inspected and serviced to check for wear and tear. If the
hydraulic brakes are worn, replacement will be needed. When a replacement is
needed varies by amount of time riding, mileage, riding style and location.
We recommend inspecting your brakes before every ride.
Notice: If there appears to be any issue with your braking system (or any
other item) do not use your bike and contact our Support Team or visit an
authorized mechanic.
MINERAL OIL CUPS
Have a trained mechanic service the mineral oil cups on the handlebars.
TROUBLESHOOTING
BASIC TROUBLESHOOTING
SYMPTOMS | POSSIBLE CAUSES | SOLUTIONS |
---|---|---|
Throttle and pedal assist not working | • **Battery off |
• Battery installation
• LCD display not on
• Discharged battery
• Brake sensors engaged| • Turn on battery
• Reseat battery
• Turn on LCD display
• Charge battery
• Inspect brake lever
Reduced speed| • Low battery power| • Charge battery
Reduced battery range| • Low battery power
• Low tire pressure
• Heavy load on bike
• Driving on rough terrain
• Using throttle only| • Charge battery
• Inspect tire
• Adjust bike load
• Adjust route
• Include pedal assist use
Battery does not charge| • Charger not properly connected
• Battery temperature
• Damaged charger
• Issue with battery| • Inspect connections
• Visit our website for best practices
• Replace charger
• Contact Support Team
E-bike making strange noises| • Loose hardware
• Issue on drivetrain
• Issue with motor| • Tune-up and inspection needed
• Maintenance needed
• Contact Support Team**
For additional troubleshooting, go to our FAQ section on our website at:
juicedbikes.com/pages/support
Or contact us at: Support@JuicedBikes.com
JUICED BIKES WARRANTY
https://www.juicedbikes.com/pages/warranty
At Juiced Bikes, we take great pride in the quality and durability of our
products. We’re confident that you will be impressed as well, and we stand
behind all of our products.
Every e-vehicle we sell is covered by a limited warranty against manufacturing
defects subject to the terms below:
COVERED PRODUCTS
-
This warranty applies only to products, parts, and components (hereafter PRODUCTS) that have been manufactured, assembled, or sold in new condition by Juiced Bikes/Juiced Riders, Inc. (hereafter, JUICED).
-
This warranty applies only to replacement/repair of PRODUCTS in case of a manufacturing flaw in materials or workmanship, in accordance with the Scope of Warranty Service, and subject to any and all exclusions, limitations, and procedures explained below.
-
This warranty is not transferable in any way and may not be exercised by anyone other than the original retail buyer (hereafter BUYER) of the PRODUCTS, only if the BUYER has retained constant ownership of the PRODUCTS since their original purchase of the PRODUCTS and only to PRODUCTS purchased in new condition either:
WARRANTY PERIOD -
Battery packs are covered for a period of 1 year on manufacturer defects only. We DO NOT cover wear and tear or USAGE on your battery.
-
Other electronic components are covered under warranty for a period of 1 year from the date of purchase.
-
Bicycle frames are covered by a 1-year warranty against manufacturing defects.
-
Mechanical components are covered by a 1-year warranty against manufacturing defects.
-
For all PRODUCTS, this warranty expires 1 year from the date the PRODUCTS were delivered to the BUYER unless excluded from warranty or otherwise voided from coverage under warranty.
-
New Bike Guarantee – we offer full replacement of defective parts with free shipping within the first 30 days of your bike order. After 30 days the customer is responsible for all return shipment costs to Juiced. Juiced Bikes will pay for shipping to the customer only.
WARRANTY EXCLUSIONS
The intent of this warranty is to ensure that the BUYER of any new PRODUCTS
sold by JUICED or any JUICED product sold by an authorized JUICED dealer will
receive a quality product, free of manufacturing flaws. This warranty should
not be considered to be an insurance policy against any damage occurring
after the products are received, nor as explicit or implicit acceptance by
JUICED of responsibility for the consequences resulting from the failure of
any PRODUCTS, irrespective of whether the failure itself is covered by this
warranty.
In addition, the following situations are excluded from this warranty or lead to exclusion from this warranty:
- Warranty claims not made in accordance with Warranty Claims Process (explained below)
- PRODUCTS with technical alterations that have been made without the approval of the manufacturer
- PRODUCTS with alterations to or additions to which use incompatible or non-original parts
- Damage to or failure of PRODUCTS resulting from weather or ordinary wear and tear.
- Theft, robbery, vandalism, intentional damage, damage resulting from bumps and scrapes after possession of the PRODUCTS has been transferred to the BUYER.
- PRODUCTS that haven’t been manufactured or sold by JUICED
- Incidental/consequential damage or injury
- PRODUCTS that have been used or transported inappropriately or improperly (e.g., by loading a JUICED bike above the maximum weight recommendation)
- PRODUCTS with damage resulting from improper maintenance (e.g., storing battery fully discharged over the winter)
- Any electrical component that has been opened, altered, partially disassembled, or completely disassembled except by JUICED or an authorized JUICED dealer.
- Any PRODUCTS that have been disassembled in a manner not authorized by JUICED or that have had repairs attempted by anyone not authorized by JUICED.
- PRODUCTS that have been damaged due to improper adjustment or worn components
- PRODUCTS with damage resulting from an accident
- PRODUCTS that have been lent, leased, or rented commercially
- Bicycles not registered with JUICED by the BUYER within 60 days of delivery/sale
- Warranty shall not apply to PRODUCTS and/or situations in accordance with the terms of a specific sale (e.g., scratches and dents to scratch & dent discounted merchandise)
- Cleaning of any PRODUCTS
- PRODUCTS that were not purchased by BUYER in new condition
- JUICED BIKES will not pay for any third-party service or part replacement unless agreed upon prior to the fix.
- JUICED BIKES will not pay for return shipping on any damaged or defective product or component.
- JUICED BIKES will not cover any damage resulting in the use of a third-party battery charger.
- JUICED BIKES will not cover any damage that may occur during shipping if the owner sets up their own shipping option or if the bike is shipped using a freight forwarder or similar service.
- International Orders, our warranty is only good in the U.S.
THE SCOPE OF WARRANTY SERVICE
In case of a warranty claim within the warranty period for a non-excluded
situation JUICED agrees to repair or replace the failed warrantied PRODUCTS
with equivalent parts/ accessories/components at the discretion of JUICED, by
JUICED, an authorized JUICED dealer, or by a third-party with the approval of
JUICED. Replacement parts may not be identical to those being replaced.
Any additional non-warranty work done concurrently with a warranty
repair/replacement will be subject to ordinary parts/ labor fees. This
includes anything not included by the warranty as well as anything excluded
from the warranty.
No service, repair, or parts replacement provided under warranty will extend
the original warranty period.
Warranty Claims Process
- Register your Bike/Skateboard/Scooter within 60 days of purchase. Other products do not require registration
- If you suspect that any part/component is defective, do not attempt to repair or replace it yourself or to have it repaired or replaced before contacting JUICED—doing so may invalidate your warranty and may cause additional damage, not necessarily limited to the PRODUCTS in question, and may also create the risk of injury.
- Contact JUICED via email to submit your warranty claim: support@juicedbikes.com. Juiced Bikes will not replace any part without first seeing photos or video of the damaged part.
- We will contact you to make plans for inspection and any warranty repairs
- All claims to this warranty must be made through Juiced Bikes. Proof of purchase may be required with any warranty request. Before making a warranty claim, we suggest that you contact our Technical Support team at support@juicedbikes.com as there may be a simple fix for your problem. Valid warranty claims will be processed through Juiced Bikes within one year of initial purchase.
SEVERABILITY
The invalidity or unenforceability of any provisions of this Agreement shall
not affect the validity or enforceability of any other provision of this
Agreement, which shall remain in full force and effect. Any provision of this
agreement deemed o be invalid or unenforceable shall be interpreted, unless
prohibited by law, in accordance with the provision’s intent and in
consideration of applicable laws and corresponding industry standards.
SHIPPING DAMAGE CLAIMS
IMMEDIATELY inspect your product(s) for damage. Freight damage claims are
extremely time sensitive. We will not accept freight damage claims later than
14 days from receipt of the product. Note any damage to your product(s) on the
Bill of Lading before you and the driver sign-off on the shipment. Take
pictures of any damage that is found, and date the images when possible. Keep
all packaging and paperwork until the inspection process is complete. Whenever
possible, report damage claims within 10 days of delivery to a Juiced
Bikes’ customer support representative. Please contact our Customer Support
team for return/replacement instructions at:
support@juicedbikes.com |
888-303-8889 ext 2.
We stand behind the warranty of our products and can assure you we learn every
lesson along the way, bringing it into our services.
Service and support exist because in the real world, there are a lot of
variables that will interact with your bike. So, we want you to be sure that
we are here to help you and help you have the best riding experience. Your
help will always be appreciated. We value your time and attention immensely.
Our goal is to be the friend you call when you have a doubt, or when you need
to move the way you desire. Always feel free to read our materials and to
reach out with any questions.
Register your Juiced Bike on our website:
https://www.juicedbikes.com/pages/registration
Model Name: Scrambler X2
Please note each bike has its own serial number which is located on the bike.
The registration link provided shows where the serial number is located.
JUICED BIKES
7025 ALAMITOS AVE.
SAN DIEGO, CA 92154
888-303-8889
JUICEDBIKES.COM
References
- Juiced Bikes | Best High-Performance Electric Bikes
- Juiced Bikes Customer Support Center | Juiced Bikes
- Juiced Bikes | Best High-Performance Electric Bikes
- Bike Registration – Juiced Bikes
- Juiced Bikes Limited Warranty | Juiced Bikes
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>