IKEA AA-2397368-2-1 Integrated Washing Machine Instruction Manual

: June 1, 2024
: Ikea

AA-2397368-2-1 Integrated Washing Machine

Please refer to the last page of this manual for the full list of IKEA appointed After Sales Service Provider and relative national phone numbers.
Subject to change without notice.

Safety information

Before beginning the installation and use of this appliance, carefully read the supplied instructions.
The manufacturer is not responsible for any injuries or damage that are the result of incorrect installation or usage.
Always keep the instructions in a safe and accessible location for future reference.
Children and vulnerable people safety

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
Children between 3 and 8 years of age and persons with very extensive and complex disabilities shall be kept away from the appliance unless continuously supervised.
Children of less than 3 years of age should be kept away from the appliance unless continuously supervised.
Children should be supervised to ensure that they do not play with the appliance.
Keep all packaging away from children and dispose of it appropriately.
Keep detergents away from children.
Keep children and pets away from the appliance when the door is open.
If the appliance has a child safety device, it should be activated.
Children shall not carry out cleaning and user maintenance of the appliance without supervision.

General Safety

This appliance is for washing domestic-type, machinewashable laundry only.
This appliance is designed for single household domestic use in an indoor environment.
This appliance may be used in, offices, hotel guest rooms, bed & breakfast guest rooms, farm guest houses and other similar accommodation where such use does not exceed (average) domestic usage levels.
Do not change the specification of this appliance.
The appliance maximum load is 8.0 kg. Do not exceed the maximum load of each programme (refer to the “Programmes” chapter).
The operating water pressure at the water entry point from the outlet connection must be between 0.5 bar (0.05 MPa) and 10 bar (1.0 MPa).
The ventilation opening in the base must not be covered by a carpet, mat, or any floor covering.
The appliance must be connected to the water mains using the new supplied hose sets, or other new hose sets supplied by the Authorised Service Centre.
Old hose sets must not be reused.
If the mains power supply cable is damaged, it must be replaced by the manufacturer, its Authorised Service Centre or similarly qualified persons to avoid an electrical hazard.
Before any maintenance operation, deactivate the appliance and disconnect the mains plug from the socket.
Do not use high pressure water sprays and/or steam to clean the appliance.
Clean the appliance with a moist cloth. Use only neutral detergents. Do not use abrasive products, abrasive cleaning pads, solvents or metal objects.

Safety instructions

Installation

The installation must comply with relevant national regulations.

Remove all the packaging and the transit bolts including rubber bush with plastic spacer.
Keep the transit bolts in a safe place. If the appliance is to be moved in the future they must be reattached to lock the drum to prevent an internal damage.
Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear.
Follow the installation instructions supplied with the appliance.
Do not use the appliance before installing it in the built-in structure due to safety manner.
Do not install or use a damaged appliance.
Do not install or use the appliance where the temperature can be less than 0°C or where it is exposed to the weather.
The floor area on which the appliance is to be installed must be flat, stable, heat resistant and clean.
Make sure that there is air circulation between the appliance and the floor.
When the appliance is in its permanent position, check if it is levelled correctly with the aid of a spirit level. If it is not, adjust the feet accordingly.
Do not install the appliance directly above a floor drain.
Do not spray water on the appliance and do not expose it to excessive humidity.
Do not install the appliance where the appliance door cannot be fully opened.
Do not put a closed container to collect possible water leakage under the appliance. Contact the Authorised Service Centre to ensure which accessories can be used.

Electrical connection
Warning! Risk of fire and electric shock.

WARNING: This appliance is designed to be installed / connected to a grounding connection in the building.
Always use a correctly installed shockproof socket.
Make sure that the parameters on the rating plate are compatible with the electrical ratings of the mains power supply.
Do not use multi-plug adapters and extension cables.
Make sure not to cause damage to the mains plug and to the mains cable. Should the mains cable need to be replaced, this must be carried out by our Authorised Service Centre.
Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation.
Do not touch the mains cable or the mains plug with wet hands.
Do not pull the mains cable to disconnect the appliance. Always pull the mains plug.
This appliance is fitted with a 13 A mains plug. If it is necessary to change the mains plug fuse, use only a 13 A ASTA (BS 1362) fuse (UK and Ireland only).

Water connection

The inlet water shall not exceed 25 °C.
Do not cause damage to the water hoses.
Before connection to new pipes, pipes not used for a long time, where repair work has been carried out or new devices fitted (water meters, etc.), let the water flow until it is clean and clear.
Ensure that there are no visible water leaks during and after the first use of the appliance.
Do not use an extension hose if the inlet hose is too short. Contact the Authorised Service Centre for the replacement of the inlet hose.
When unpacking the appliance, It is possible to see water flowing from the drain hose. This is due to the testing of the appliance with the use of water in the factory.
You can extend the drain hose to maximum 400 cm. Contact the Authorised Service Centre for the other drain hose and the extension.
Make sure that there is access to the tap after the installation.

Use
Warning! Risk of injury, electric shock, fire, burns or damage to the appliance.

Follow the safety instructions on the detergent packaging.
Do not put flammable products or items that are wet with flammable products in, near or on the appliance.
Do not wash fabrics which are heavily soiled with oil, grease or other greasy substances. It can damage rubber parts of the washing machine. Prewash such fabrics by hand before loading them into the washing machine.
Do not touch the glass door while a programme operates. The glass can get hot.
Make sure that all metal objects are removed from the laundry.

Service

To repair the appliance contact the Authorised Service Centre. Use original spare parts only.
Please note that self-repair or nonprofessional repair can have safety consequences and might void the guarantee.
The following spare parts are available for at least 10 years after the model has been discontinued: motor and motor brushes, transmission between motor and drum, pumps, shock absorbers and springs, washing drum, drum spider and related ball bearings, heaters and heating elements, including heat pumps, piping and related equipment including hoses, valves, filters and aquastops, printed circuit boards, electronic displays, pressure switches, thermostats and sensors, software and firmware including reset software, door, door hinge and seals, other seals, door locking assembly, plastic peripherals such as detergent dispensers. The duration may be longer in your country. For further information, please visit our website.
Please note that some of these spare parts are only available to professional repairers, and that not all spare parts are relevant for all models.
Concerning the lamp(s) inside this product and spare part lamps sold separately: These lamps are intended to withstand extreme physical conditions in household appliances, such as temperature, vibration, humidity, or are intended to signal information about the operational status of the appliance. They are not intended to be used in other applications and are not suitable for household room illumination.

Disposal
Warning! Risk of injury or suffocation.

Disconnect the appliance from the mains electrical and water supplies.
Cut off the mains electrical cable close to the appliance and dispose of it.
Remove the door catch to prevent children or pets from becoming trapped in the drum.
Dispose of the appliance in accordance with local requirements for the disposal of Waste Electrical and Electronic Equipment (WEEE).

Product description

Appliance overview IKEA AA-2397368-2-1 Integrated Washing Machine -
overview

Detergent dispenser drawer
Control panel
Door handlem
Rating plate
Drain pump filter
Front feet for levelling the appliance
Drain hose
Inlet hose connection
Mains cable
Back feet for levelling the appliance
Transit bolts

Rating plate position 4
The data in the following drawing are indicative only. Please check the rating plate of your appliance.

Warning! Before using the appliance, make sure that transit bolts 11 are removed.

Technical data

Product type	Built in – Washing Machine
Dimensions	Width (cm)
Height (cm)	81.9
Total depth (cm)	55.3
Water supply pressurel)	Minimum
Maximum	10 bar (1,0 MPa)

If the pressure in your area is lower or higher, please contact your Authorised Service Centre.
Information on the electrical connection, voltage and overall power is given on the rating plate, on the inner edge of the appliance door.
Electrical connection
At the end of installation you can connect the mains plug to the mains socket.
The rating plate and the ‘Technical Data’ chapter indicate the necessary electrical ratings. Make sure that they are compatible with the mains power supply.
Check that your domestic electrical installation can take the maximum load required, also taking into account any other appliances in use.
Connect the appliance to an earthed socket. The power supply cable must be easily accessible after installing the appliance.
For any electrical work required to install this appliance, contact our Authorised Service Centre.
The manufacturer does not accept any responsibility for damage or injury through failure to comply with the above safety precaution.

Inspection check list

Warning! Refer to Safety chapters.
Please follow the inspection check list before using your appliance.

Topics| If the answer is YES ,no action is needed| If the answer is NO, please
---|---|---
The appliance is built in the furniture following the as‐ sembly instructions. It is NOT positioned free-standings.|

| Install it in the furniture as required. Refer to assembly instruction.
Open and close the deter‐ gent dispenser drawer: no collision with furniture.| | Refer to ‘Filling the detergent and additives’ section.
Drain hose correctly connec‐ ted to the drainage.| | Refer to hoses connection description in the assembly instruction.
No water leakage around the hose connections.| | Refer to water connection warning in the assembly in‐ struction.
The appliance is connected to an earthed socket.| | Refer to ‘Electrical connec‐ tion’ section.
The appliance is stable and levelled properly.| | Refer to ‘Installation’ section.
Hoses and mains cable are not kinked.| | Refer to ‘Electrical connec‐ tion’ and ‘Water connection’ section.
There is no carpet under the appliance.| ****| Remove the carpet.

Please write down the product model name, article number and serial number here below and attach your receipt to this page.

Model (Mod.): …….
Article number (Art.No.): ………
Serial number (Ser.No.): ………| ![IKEA AA-2397368-2-1 Integrated Washing Machine

icon 4](https://manuals.plus/wp-content/uploads/2024/04/IKEA-AA-2397368-2-1 -Integrated-Washing-Machine-icon-4.png)
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First use

During installation or before first use you may observe some water in the appliance. This is a residual water left in the appliance after a full functional test in the factory to ensure the appliance is delivered to customers in perfect working order and is no cause for concern.

Make sure that the electrical power is available and the water tap is open.
Pour 2 litres of water into the detergent compartment marked by .
This action activates the drain system.
Pour a small quantity of detergent into the compartment marked by .
Set and start a programme for cotton at the highest temperature without any laundry in the drum.

This removes all possible dirt from the drum and the tub.

Control panel

Control panel description

IKEA AA-2397368-2-1 Integrated Washing Machine - Control panel
description The options/functions are not available with all washing programmes. Check the compatibility between options/functions and washing programmes in the “Programme Chart”. An option/function can exclude another one, in this case the appliance doesn’t allow you to set incompatible options/functions.

1| On/Off button| Press this button for a few seconds to activate or deactivate the appliance. Two different tunes sound while switching the appli‐ ance on or off.
As the Stand-by function automatically deactivates the appliance after several minutes to reduce the energy consumption, press this button to activate the appliance again.
For more details, refer to ‘Stand-by function’ paragraph in ‘Daily Use’ chapter.
---|---|---
2| Programme knob| Turn the selector knob to select the desired programme.
3| Display| Door locked indicator:
– Indicator on: the door cannot be opened. The appliance is working or has stopped with water left in the tub.
– Indicator off: the door can be opened. The programme is finished or the water has been emptied out.
• Delay start indicator.
• The digital indicator can show: reset position ( ); programme duration (e. g ); delay time (e. g. ); cycle end ( ); warning code (e.g. ); error indicator ( ).
• FlexTime indicator.
• Anti-stain indicator.
• Extr a Rinse indicator.
• Steam phase indicator.
• Add garments indicator. It lights at the beginning of the washing phase, when it is still possible to pause the appliance and add more laundry.
• Child safety lock indicator.
• Machine clean indicator. This is a recommendation to per‐ form the drum cleaning.
• Anti-crease phase indicator.
4| Delay Start touch button| With this option you can delay the start of a programme to a more convenient time.
Touch the button repeatedly to set the required delay. The time increases in steps of 1 hour up to 20 hours.
5| FlexTime touch button| With This option reduces the programme duration depending on the load size and the degree of soiling.
When you set a washing programme, the display shows the default duration and the dashes .
Tap on this button to reduce the programme duration according to your needs. The display shows the new programme duration and a number of dashes will decrease accordingly:
suitable for a full load of normally soiled garments.
a quick cycle for a full load of lightly soiled garments.
very quick cycle for a smaller lightly soiled load (max. half load recommended).
– the shortest cycle to freshen up a small amount of laundry.
6| Start/Pause touch button| This button allows you to start or to pause the selected washing programme.
7| Anti-stains touch button and permanent Child Lock option| • Touch this button to set the Anti-stains option .
This option is designed to remove stubborn stains. Pour the stain remover into PREWASH compartment.
• Hold pressed this button for 3 seconds to set the Child Lock option .
This option prevents children from playing with the control panel: all controls are disabled.
To deactivate this option, hold this button pressed for 3 sec‐ onds.
8| Extra Rinse touch button| This appliance is designed for saving energy. If it necessary to rinse the laundry using an extra quantity of water (extra rinse), select this option. Some additional rinses will be performed. This option is recommended for people who are allergic to deter‐ gents.
The corresponding indicator above the touch button illuminates and also stays permanently on during next cycles until this option is deactivated.
9| **** Prewash touch button| This option adds a pre-wash phase at 30 °C before the washing phase.
This option is recommended for heavily soiled laundry, especially if containing sand, dust, mud and other solid particles.
10| Spin and addtional options touch button| When you set a programme, the appliance automatically sets the maximum spin speed allowed, except in Denim programme.
By means of this button, you can change the default spin speed or set one of the additional spin options:
• Rinse Hold . The related indicator comes on.
The final spin is not performed. The water of the last rinse is not drained out to prevent the fabrics from creasing. The washing programme ends with water in the drum.
The door stays locked and the drum turns regularly to reduce creasing. You must drain the water to unlock the door. Refer to ‘Draining water out after end of cycle’ in the ‘Daily use’ chapter.
• No Spin . The related indicator comes on.
Set this option to deactivate all spin phases. The appliance performs only the draining phase of the selected washing programme. Set this option for very delicate fabrics. The rinse phase uses more water for some washing programmes
• Quiet Cycle . The related indicator comes on.
The intermediate and the final spinning phases are sup‐ pressed and the programme ends with water in the drum. The door stays locked. The drum turns regularly to reduce creasing. You must drain the water to unlock the door. Refer to ‘Draining water out after end of cycle’ in the ‘Daily use’ chapter.
As the programme is very quiet, it is suitable for use at night time when cheaper electricity tariffs are available. In some programmes the rinses are performed with more water.
The appliance empties the water out automatically af‐ ter approximately 18 hours.
11| Temperature touch button| When you select a washing programme, the appliance automati‐ cally proposes a default temperature. With this option you can change the temperature.
The indicator of the set temperature comes on.
The indicator = cold water.

Programmes

Programme Chart

Programme Default temper‐ ature Temperature range| Reference spin speed Spin speed range (rpm)| Max. load| Programme description (Type of load and level of soiling)
---|---|---|---
Eco 40-60
40 °C1)| 1400 rpm
(1400- 800 rpm)| 8.0 kg| White cotton and fast-coloured cotton. Normal‐ ly soiled items. The energy consumption decrea‐ ses and the time of the washing programme is ex‐ tended, ensuring good washing results.
According to Commission Regulation EU 2019/2023, this programme at 40 °C is able to clean normally soiled cotton laundry declared to be washable at 40 °C or 60 °C, together in the same cycle.
For the reached temperature in the laundry, the programme duration and other data, please refer to ‘Consump‐ tion Values’ chapter.
The most efficient programmes in terms of energy consumption are gen‐ erally those that perform at lower tem‐ peratures and longer duration.
Cottons
40 °C
90 °C – Cold| 1400 rpm
(1400 – 800)| 8.0 kg| White cotton and coloured cotton. Normal and heavy soil.
Synthetics 40 °C
60 °C – Cold| 1200 rpm
(1200 – 800)| 3.0 kg| Synthetic items or mixed fabric items. Normally soiled items.
Delicate 30 °C
40 °C – Cold| 1200 rpm
(1200 – 800)| 2.0 kg| Delicate fabrics such as acrylics, viscose and mixed fabrics requiring gentler washing. Nor‐ mally and lightly soiled items.
Steam| –| 1.0 kg| Steam programme for cotton and synthetic items. This cycle removes odours from the laun‐ dry2).
Mixed 30 °C
40 °C – Cold| 1200 rpm
(1200 – 800)| 3.0 kg| Synthetic and mixed fabrics. Normally soiled items.
Spin/Drain| 1400 rpm
(1400 – 800)| 8.0 kg| All fabrics, except woollens and delicate fab‐ rics. To spin the laundry and to drain the water in the drum.
Rinse| 1400 rpm
(1400 – 800)| 8.0 kg| All fabrics, except woollens and very delicate fabrics. Programme for rinsing and spinning the laundry. The default spin speed is the one used for cotton programmes. Reduce the spin speed according to the type of laundry. If necessary, set the Extra Rinse option to add rinses. With a low spin speed, the appliance performs delicate rinses and a short spin.
Machine clean 60 °C| 1200 rpm
(1200 – 800)| –| Maintenance cycle with hot water to clean and freshen the drum and to remove residue that may cause odour. For the best result use this cycle once a month. Before running this cycle, remove all items from the drum. In the WASH compart‐ ment of the detergent dispenser drawer, turn the flap in upward position. Pour a cup of chlorine bleach or a washing machine cleaner in the wash‐ ing phase compartment. DO NOT use both to‐ gether.
After the drum cleaning, run a further rinse cycle with empty drum and no detergent to remove any residue of bleach.
Sport 30 °C
40 °C – Cold| 1200 rpm
(1200 – 800)| 3.0 kg| Synthetic sport items. This programme is de‐ signed to gently wash modern outdoor sports‐ wear and is also suitable for gym, cycling or jog‐ ging clothes or similar.
Denim 30 °C
40 °C – Cold| 800 rpm
(1200 – 800)| 3.0 kg| Special programme for Denim clothing with delicate washing phase to minimize colour fading and marks. For better care a reduced load size is recommended.
Express care 40 °C
60 °C – Cold| 1200 rpm
(1200 – 800)| 3.0 kg| Cottons and mixed fabrics. Lightly soiled items. Optimal washing results and perfect fabric care in a short time for your everyday laundry.
Wool 40 °C
40 °C – Cold| 1200 rpm
(1200 – 800)| 1.5 kg| Machine washable wool, hand washable wool and other fabrics with «hand washing» care sym‐ bol3).
20 minutes/3kg
30 °C
40 °C – 30 °C| 1200 rpm
(1200 – 800)| 3.0 kg| A very short cycle for lightly soiled cotton and synthetic items or worn only once.

According to UK Ecodesign for Energy-Related Products and Energy Information Regulations and to the EU Ecodesign Regulation 2019/2023 and the EU Energy Label Regulation 2019/2014, this programme at 40 °C is able to clean normally soiled cotton laundry declared to be washable at 40 °C or 60 °C, together in the same cycle.
For the reached temperature in the laundry, the programme duration and other data, please refer to ‘Consumption Values’ chapter.
The most efficient programmes in terms of energy consumption are generally those that perform at lower temperatures and longer duration.
Steam does not remove animal odours.
During this cycle the drum rotates slowly to ensure a gentle wash. It can seem that the drum doesn’t rotate or doesn’t rotate properly, but this is normal for this programme.

Programme options compatibility IKEA AA-2397368-2-1 Integrated Washing
Machine - Programme options compatibility 1

Prewash and Stains option cannot be selected together.
This option is not available with temperature lower than 40 °C.

Suitable detergents for each programme IKEA AA-2397368-2-1 Integrated
Washing Machine - Programme options compatibility 3 1) At temperature higher than 60 °C the use of powder detergent is recommended.
▲ = Recommended
— = Not recommended

Settings

Acoustic signals
This appliance has different acoustic signals, that operate when:

You activate the appliance (special short tune).
You deactivate the appliance (special short tune).
You touch the buttons (click sound).
You make an invalid selection (3 short sounds).
The programme is completed (sequence of sounds for about 2 minutes).
The appliance has a malfunction (sequence of short sounds for about 5 minutes).

To activate/deactivate the acoustic signals when the programme is completed, touch the and the buttons simultaneously for about 2 seconds. The display shows On or Off.
If you deactivate the acoustic signals, they continue to operate when the appliance has a malfunction.

Child Lock
With this option you can prevent children from playing with the control panel.
To activate/deactivate this option, hold the Anti-stains button pressed until the indicator comes on/goes off on the display.
When it is activated, the appliance will default to this option after you switch it off or change/reset the programme. If you press any button, the indicator blinks to indicate that the buttons are disabled.
The Child Lock function may not be available for a few seconds after switching the appliance on.

Daily use

Warning! Refer to Safety chapters.
Activating the appliance

Connect the mains plug to the mains socket.
Open the water tap.
Press the On/Off button for a few seconds to activate the appliance.

A short tune sounds.
Setting a programme

Turn the programme knob to select the desired washing programme.
The indicator of the Start/Pause button flashes.
The display shows an indicative programme duration.
To change the temperature and/or the spin speed, touch the related buttons.
If desired, set one or more options by touching the related buttons. The related indicators illuminate.

If a selection is not possible an acoustic signal sounds and the display shows .
Loading the laundry

Open the appliance door.
Empty the pockets and unfold the items before you put them in the appliance.
Put the laundry in the drum, one item at a time.
Do not exceed the maximum recommended load for each programme.
Close the door firmly.

Make sure that no laundry gets caught between the seal and the door to avoid risk of water leakage and damage to the laundry.
Warning! Washing heavily oiled, greasy stains could cause damage to rubber parts of the washing machine.
Filling the detergent and additives PREWASH – Compartment for prewash phase, soak programme or stain remover.
The prewash and soak detergent is added at the beginning of the wash programme
WASH – Compartment for washing phase.
SOFTENER – Compartment for fabric softener and other liquid treatments (fabric conditioner, starch). additives.
MAX – Maximum level for quantity of liquid
– Flap for powder or liquid detergent.
Follow the product manufacturer’s recommendations on quantities to use and do not ever exceed the MAX mark in the detergent dispenser drawer. To measure out the right quantity of the detergent, see more details in “Degrees of water hardness”. Any fabric softener or starching additives must be poured into the compartment before starting the wash programme.
After a washing cycle, if necessary, remove any detergent residue from the detergent dispenser drawer.
Pull out the detergent dispenser drawer until it stops. IKEA AA-2397368-2-1
Integrated Washing Machine - fig 5 Pour the detergent into the WASH compartment or in the appropriate compartment if it is required by the selected programme/option. IKEA
AA-2397368-2-1 Integrated Washing Machine - fig 6 For powder detergent: flap turned upwards.
For liquid detergent: flap turned downwards.
With the flap is in the position for liquid detergent: IKEA AA-2397368-2-1
Integrated Washing Machine - fig 7

Do not use gelatinous or thick liquid detergents.
Do not exceed to liquid detergent dose indicated on the flap.
Do not set the pre wash phase.
Do not set the delay start function.

Pour fabric softener into the compartment marked (do not exceed the MAX mark). IKEA AA-2397368-2-1 Integrated Washing Machine - fig
8 Carefully close the detergent dispenser drawer.
Make sure that the flap does not block the drawer when closing.
Setting a programme

Turn the programme knob to select the desired washing programme.
The indicator of the Start/Pause spin speed, touch the related buttons.
The display shows an indicative programme duration.
To change the temperature and/or the button flashes.
If desired, set one or more options by touching the related buttons. The related indicators illuminate.

If a selection is not possible an acoustic signal sounds and the display shows .
Starting a programme
Touch the Start/Pause button to start the programme. The related indicator stops flashing and stays on. It is not possible to start the programme when the indicator of the button is off and doesn’t flash (e.g. programme knob on a wrong position).
The programme starts, the door is locked.
The display shows the indicator .
The drain pump can operate shortly before the appliance fills water.
Starting a programme with the delay star t

Touch the Delay Start button repeatedly until the display shows the desired delay time. On the display the indicator shows
Touch the Start/Pause button. The appliance door locks and starts the countdown of the delay start. The display shows the indicator .

When the countdown is completed, the programme starts automatically. Cancelling the delay start after the countdown has started
To cancel the delay start:

Touch the Start/Pause button to pause the appliance. The related indicator flashes.
Touch the Delay Start button repeatedly until the display shows and the indicator goes off.
Touch the Start/Pause button again to start the programme immediately.

Changing the delay start after the countdown has started
To change the delay start:

Touch the Start/Pause button to pause the appliance. The related indicator flashes.
Touch the Delay Start button repeatedly until the display shows the desired delay time.
Touch the Start/Pause button again to start the new countdown.

The AutoAjust System load detection
After touching the Start/Pause button:

The AutoAjust System starts estimating the weight of the load to calculate the real programme duration. During this phase the indicator placed below the time digits plays a simple animation.
After about 15-20 minutes the indicator disappears and new cycle duration is displayed.

The appliance automatically adjusts the programme duration to the load to achieve perfect washing results in the minimum possible time.
Pausing a programme and changing options
When the programme is running, you can change only some options:

Touch the Start/Pause button. The related indicator flashes.
Change the options. The given information in the display changes accordingly.
Touch the Start/Pause button again. The washing programme continues.

Cancelling a running programme

Press the button On/off to cancel the programme and to deactivate the appliance.
Press the button On/off again to activate the appliance.

If the AutoAjust System has completed and the water filling has already started, the new programme starts without repeating the AutoAjust
System. The water and the detergent are not drained out in order to avoid waste.
There is also an alternative way of cancelling:

Rotate the programme knob to the “Reset” position .
Wait for 1 second. The display shows . Now, you can set a new washing programme.

Opening the door

Warning! If the temperature and level of the water in the drum are too high and/or the drum is still rotating you should not open the door.
Adding garments. It is recommended to add garments until the is on.
While a programme or the delay start operates, the appliance door is locked. The display shows the indicato .

Touch the Start/Pause button. In the display the related door lock indicator goes off.
Open the appliance door. If necessary, add or remove the garments. Close the door and touch the Start/Pause button.

The programme or the delay start continues. The door can be opened when the programme is completed, or set the programme to drain the water and then touch the Start/Pause button.
End of the programme

When the programme has finished, the appliance stops automatically. The acoustic signals operate (if they are active). The display shows .
The indicator of the Start/Pause button goes off.
The door unlocks and the indicator goes off.

Press button On/Off to deactivate the appliance.
After five minutes from the end of the programme, the energy saving function automatically deactivates the appliance.
When you activate the appliance again, the display shows the end of the previous programme. Turn the programme knob to set a new cycle.
Remove the laundry from the appliance.
Make sure that the drum is empty.
Keep the door and the detergent dispenser drawer slightly ajar to prevent mildew and odours.
Close the water tap.

Draining water out after end of cycle
If you have chosen a programme or an option that does not empty out the water of the last rinse, the programme is completed, but:

The time area shows ana the display shows the door locked .
The indicator of the Start/Pause button starts flashing.
The drum still turns at regular intervals to prevent creases in the laundry.
The door stays locked.
You must drain the water to open the door:

If necessary, touch the Spin button to decrease the spin speed proposed by the appliance.
Press the Start/Pause button: the appliance drains the water and spins. The option indicator or goes off.
If you have set and the spin speed has not been changed, when you press the Start/Pause button, the appliance only drains the water.
When the programme is completed and the door locked indicator goes off, you can open the door.
Press the On/Off button for a few seconds to deactivate the appliance.
Close the water tap.

Stand-by function The Stand-by function automatically deactivates the appliance to reduce the energy consumption when:

You do not use the appliance for 5 minutes when en is running.
Press the On/Off button to activate the appliance again.
5 minutes after the end of the washing programme.
Press the On/Off button to activate the appliance again.
The display shows the end of the last programme.
Turn the programme knob to set a new cycle.

If the programme knob is rotated to the “Reset” position , the appliance automatically turns off in 30 seconds.
If you set a programme or an option that ends with water in the drum, the Stand-by function doesn’t deactivate the appliance to remind you to drain the water.

Hints and tips

Warning! Refer to Safety chapters.

The laundry load

Sort the laundry as follows: white, coloured, synthetics, delicates and wool.
Follow the washing instructions on the laundry care labels.
Do not wash white and coloured items together.
Some coloured items can discolour with the first wash. We recommend that you wash them separately for the first couple of times.
Button up pillowcases, close zippers, hooks and poppers. Tie up belts.
Turn multilayered fabrics, wool and items with printed illustrations inside out.
Pre-treat tough stains.
Wash heavy soil stains with a special detergent.
Be careful with curtains. Remove the hooks and put the curtains in a washing bag or pillowcase.
Do not wash laundry without hems or with cuts.
Use a washing bag to wash small and/or delicate items (e.g. underwired bras, belts, tights, etc. ).
Avoid washing garments full of long animal hair or poor quality garments releasing lots of fluff that could block the drain circuit and therefore requiring the Service assistance.

Stubborn stains
For some stains, water and detergent is not sufficient.
We recommend that you pre-treat these stains before you put the items in the appliance.
Special stain removers are available. Use the special stain remover that is applicable to the type of stain and fabric.
Do not spray stain remover on garments near the appliance as it is corrosive to the plastic parts.
Detergent type and quantity
The choice of detergent and use of correct quantities not only affects your wash performance, but also helps to avoid waste and protect the environment:

Use only detergents and other treatments specially made for washing machines.
First, follow these generic rules:
– powder detergents (also tablets and single-dose detergents) for all types of fabric, excluding delicate. Prefer powder detergents containing bleach for whites and laundry sanitization,
– liquid detergents (also single-dose detergents) , preferably for low temperature wash programmes (60 °C max) for all types of fabric, or special ones for woollens only.
The choice and quantity of detergent will depend on: type of fabric (delicates, woollens, cottons, etc), the colour of clothes, size of the load, degree of soiling, wash temperature and hardness of the water used.
Follow the instructions that you find on packaging of the detergents or other treatments without exceeding the indicated maximum level (MAX).
Do not mix different types of detergents.
Use less detergent if:
– you are washing a small load,
– the laundry is lightly soiled,
– there is large amounts of foam during washing.
When using detergent tabs or pods, always put them inside the drum, not in the detergent dispenser and follow the manufacturer’s recommendations .

Insufficient detergent may cause:

unsatisfactory washing results,
the wash load to turn grey,
greasy clothes,
mould in the appliance.

Excessive detergent may cause:

sudsing,
reduced washing effect,
inadequate rinsing,
a greater impact for the environment.

Ecological hints
To save water, energy and to help protect the environment, we recommend that you follow these tips:

Normally soiled laundry may be washed without prewash in order to save detergent, water and time (the environment is protected too!).
Loading the appliance to the maximum capacity indicated for each programmes helps to reduce energy and water consumption.
With adequate pre-treatment, stains and limited soiling can be removed; the laundry can then be washed at a lower temperature.
To use the correct quantity of detergent, refer to the quantity suggested by the detergent producer and check the water hardness of you domestic system. Refer to ‘Water hardness’.
Set the maximum possible spin speed for the selected washing programme before drying your laundry in a tumble dryer. This will save energy during drying!

Degrees of water hardness
Water hardness is classified in so-called “degrees” of hardness. Information on hardness of the water in your area can be obtained from the relevant water supply company, or from your local authority.

Characteris tic	Degrees of water hard ness
German °dH	French °T.H.
Soft	0-7
Medium	8-14
Hard	15-21
Very hard	> 21

A water softener must be added when water has a medium-high degree of hardness. Follow the manufacturer’s instructions. The quantity of detergent can then always be adjusted (reduced) to degree of hardness soft.

Care and cleaning

Warning! Refer to Safety chapters.
Periodic cleaning schedule
Periodic cleaning helps to extend the life of your appliance.
After each cycle, keep the door and the detergent dispenser slightly ajar to get air circulation and dry the humidity inside the appliance: this will prevent mildew and odours.
If the appliance is not used for a long time: close the water tap and unplug the appliance.
Indicative periodic cleaning schedule:

Descaling	Twice a year
Maintenance wash	Once a month
Clean door seal	Every two months
Clean drum	Every two months
Clean detergent dis‐ penser	Every two months
Clean drain pump filter	Twice a year
Clean the inlet hose and the valve filter	Twice a year

The following paragraphs explain how you should clean each part.
Removing foreign objects
Make sure that pockets are empty and all loose elements are tied up before running your cycle. Refer to “The laundry load” in “Hints and tips”.
Remove any foreign objects (such as metal clip, buttons, coins, etc) that you may find in the door seal, the filters and the drum. Refer to “Door seal with double lip trap”, “Cleaning the drum”, “Cleaning the drain pump” and “Cleaning the inlet hose and the valve filter” paragraphs. If necessary, please contact the Authorised Service Centre.
External cleaning
Clean the appliance with mild soap and warm water only. Fully dry all the surfaces.
Do not use a scouring pads or any scratching material.
Caution! Do not clean the metal solvents or chemical products.
Caution! Do not use alcohol, surfaces with chlorine-based detergent.

Descaling
If the water in your area is hard or medium hard, we recommend that you use a water softener for washing machines.
Regularly examine the drum to check for limescale.
Regular detergents already contain water softening agents, but we recommend to run a cycle with an empty drum and a descaling product.
Always follow the instructions that you find on the packaging of the product.
Maintenance wash
The repeated and prolonged use of low temperature programmes can cause detergent deposits, fluff residues, bacterial growth inside the drum and the tub. This could generate bad odours and mildew. To eliminate these deposits and clean the inner part of the appliance, run a maintenance wash regularly (at least once a month).
Refer to “Cleaning the drum”paragraph.
Door seal
Regularly examine the seal of the door and remove all objects from the inner part.

Cleaning the drum
Regularly examine the drum to prevent unwanted deposits.
Rust deposits in the drum may occur due to rusting foreign body in the washing or tap water containing iron
Clean the drum with special products for stainless steel.
Always follow the instructions that you find on the packaging of the product.
Do not clean the drum with acidic descaling products, scouring products containing chlorine or iron or steel wool.
For a thorough clean:

Remove all laundry from the drum.
Run the Machine clean programme. For more details, refer to washing
Add a small quantity of powder detergent into the empty drum, in order to rinse out any left residues.

Occasionally, at the end of a cycle the display may show the icon : this is a recommendation to perform the “drum cleaning”. Once the drum cleaning has been performed, the icon disappears.
Cleaning the detergent dispenser drawer and the drawer recess
The detergent dispenser drawer should be cleaned regularly to remove possible deposits of dried detergent or clotted fabric softener and/or formation of mould.
Proceed as follows: IKEA AA-2397368-2-1 Integrated Washing Machine - fig
12 To remove the drawer, press the lever downwards and pull it out.
To aid cleaning, remove also the top part of the additive compartment. Use a stiff brush to clean and remove all washing powder residue. IKEA
AA-2397368-2-1 Integrated Washing Machine - fig 14 Flush out all the removed parts of the dispenser drawer under a tap to remove any traces of accumulated powder. Use the previous brush to clean the recess, ensuring that upper and lower part of it is well cleaned. After having cleaned the dispenser and the drawer recess, replace it and run a rinse programme without any laundry in the drum to flush away any residue.
Cleaning the drain pump
Warning! Disconnect the mains plug from the mains socket.
Regularly check the drain pump filter and make sure that it is clean.
Clean the drain pump if:

The appliance does not drain the water.
The drum does not turn.
The appliance makes an unusual noise because of the blockage of the drain pump.
The display shows the alarm code .

Warning!

Do not remove the filter while the appliance operates.
Do not clean the pump if the water in the appliance is hot. Wait until the water cools down

Proceed as follows to clean the pump:

Open the pump cover.
Place a suitable bowl below the drain pump access to collect the water that flows out.
Always keep a rag nearby to dry up any water spillages when removing the filter.
Turn the filter 180 degrees in anticlockwise direction to open it, without removing. Let the water flow out.
When the bowl is full of water, 0turn the filter back and empty the container.
Repeat the steps 3 and 4 until the water stops to flow out.
Turn the filter anticlockwise to remove it.
If it is necessary, remove fluff and objects from the filter recess.
Make sure that the impeller of the pump can rotate. If it does not rotate, contact the Authorised Service Centre.
Clean the filter under the water tap.
Put the filter back into the special guides by turning it clockwise. Make sure that you tighten the filter correctly to prevent leakages.
Close the pump cover.

When you drain the water with the emergency drain procedure, you must activate the drain system again:

Put 2 litres of water in the main wash compartment of the detergent dispenser drawer.
Start the programme to drain the water.

Cleaning the inlet filter and the filter valve
If the appliance takes long to fill with water or doesn’t fill, the starting button indicator flashes in red. Check if the water inlet filter and the valve filter are blocked (see chapter “Troubleshooting” for more details).
Proceed as follows: IKEA AA-2397368-2-1 Integrated Washing Machine - fig
25

Turn off the water tap.
Unscrew the hose from the tap.
Clean the filter in the hose with a stiff brush.
Screw firmly the inlet hose back onto the tap.
Unscrew the hose from the appliance. Keep a rag nearby because some water may flow.
Clean the filter in the valve with a stiff brush or with the piece of cloth.
Screw the hose back to the appliance turning it to the left or the right to suit the installation. Tight the locknut correctly to prevent water leaks.
Turn on the water tap.

Emergency drain
If the appliance cannot drain the water, carry out the same procedure, described in ‘Cleaning the drain pump’ paragraph. If necessary, clean the pump.
When you drain the water with the emergency drain procedure, you must activate the drain system again:

Put 2 litres of water in the main wash compartment of the detergent dispenser drawer.
Start the programme to drain the water.

Frost precautions
If the appliance is installed in an area where the temperature can reach values around 0° C or drop below, remove the remaining water from the inlet hose and the drain pump.

Disconnect the mains plug from the mains socket.
Close the water tap.
Put the two ends of the inlet hose in a container and let the water flow out of the hose.
Empty the drain pump. Refer to the emergency drain procedure.
When the drain pump is empty, install the inlet hose again.

Warning! Make sure that the temperature is higher than 0 °C before you use the appliance again.
The manufacturer is not responsible for damages caused by low temperatures.

Troubleshooting

Warning! Refer to Safety chapters.
Introduction
The appliance does not start or it stops during operation.
First try to find a solution to the problem (refer to the table). If the problem persists, contact the Authorised Service Centre.
Warning! Deactivate the appliance before carrying out any check.
In case of major problems, the acoustic signals operate, the display shows an alarm code and the Start/Pause button may flash continuously:

– The mains supply is unstable. Wait until the mains supply is stable.
– No communication between electronic elements of the appliance. Switch it off and switch on again. The programme was not finished properly or the appliance stopped too early. If the alarm code appears again, contact the Authorised Service Centre.
– The appliance does not fill with water properly. After the proper check, start the appliance again by pressing Start/Pause button the appliance tries to resume the esr . If the error persists the alarm code will appear again.
-the appliance does not drain the water.
– The appliance door is open or not closed correctly. Please check the door!

If the appliance is overloaded, remove some items from the drum and/or hold the door shut while touching the Start/Pause button until the indicator stops flashing (see the picture below). Possible failures

Problem

|

Possible solution

---|---
The programme does not start.| • Make sure that the mains plug is connected to the mains socket.
• Make sure that the appliance door is closed .
• Make sure that there is no damaged fuse in the fuse box.
• Make sure that the Start/Pause has been touched.
• If the delay start is set, cancel the setting or wait for the end of countdown.
• Deactivate the Child Lock function if it is on.
• Check the position of the knob on the selected programme.
The appliance does not fill with water properly.| • Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low. For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the inlet hose has no kinks, damages or bends.
• Make sure that the connection of the water inlet hose is correct.
• Make sure that the filter of the inlet hose and the filter of the valve are not clogged. Refer to ‘Care and cleaning’.
The appliance fills with water and drains immedi‐ ately.| • Make sure that the drain hose is in the correct position. The hose may be positioned too low. Refer to “Installation instruc‐ tion”.
The appliance does not drain the water.| • Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the filter, if necessary. Refer to “Care and cleaning”.
• Make sure that the connection of the drain hose is correct.
• Set the drain programme if you set a programme without drain phase.
• Set the drain programme if you set an option which ends with water in the tub.
The spin phase does not operate or the washing cycle lasts longer than usual.| • Set the spin programme.
• Make sure that the drain filter is not clogged. Clean the filter, if necessary. Refer to “Care and cleaning”.
• Adjust manually the items in the tub and start the spin phase again. This problem may be caused by balance problems.
There is water on the floor.| •Make sure that the couplings of the water hoses are tight and there is not water leakages.
• Make sure that the water inlet hose and the drain hose have no damages.
• Make sure you use the correct detergent and the correct quantity of it.
You cannot open the ap‐ pliance door.| • Make sure that a washing programme that ends with water in tub, has been selected.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in the drum.
• Make sure that the appliance receives electrical power.
• This problem may be caused by a failure of the appliance. Contact the Authorised Service Centre.
If you need to open the door, please read carefully “Emergen‐ cy door opening”.
The appliance makes an unusual noise and vi‐ brates.| • Make sure the levelling of the appliance is correct. Refer to “Installation instruction”.
•Make sure that the packaging and/or the transit bolts are re‐ moved. Refer to “Installation instruction”.
• Add more laundry in the drum. The load may be too small. Refer to ‘Opening the door’ paragraph in ‘Daily use’ chapter.
The programme duration increases or decreases during programme exe‐ cution.| • The AutoAjust System is able to adjust the programme dura‐ tion according to the type and the laundry load size. Refer to “The AutoAjust System load detection” in “Daily Use” chapter.
The washing results are not satisfactory.| • Increase the detergent quantity or use a different detergent.
• Use special products to remove the stubborn stains before you wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
Too much foam in the drum during the washing cycle.| • Reduce the quantity of detergent.
After the washing cycle, there are some detergent residues in the detergent dispenser drawer.| • Make sure that the flap is in the correct position (UP for pow‐ der detergent – DOWN for liquid detergent).
• Make sure you have used the detergent dispenser drawer ac‐ cording the indications given in this user manual.

Emergency door opening
In case of power failure or functioning failure the appliance door remains locked. The washing programme continues when the power is restored. If the door remains locked in case of failure, it is possible to open it using the emergency unlock function.
Before opening the door:
Caution! Risk of burns! Make sure that the water temperature is not too high and the laundry is not hot. If necessary, wait until they cool down.
Caution! Risk of injury! Make sure that the drum is not rotating. If necessary, wait until the drum stops rotating.
Make sure that the water level inside the drum is not too high. If necessary, proceed with an emergency drain (refer to «Emergency drain» in «Care and cleaning» chapter).
To open the door, proceed as follows:

Press the On/Off button to switch the appliance off.
Disconnect the mains plug from the mains socket.
Pull the emergency unlock trigger downward once. Pull it once again, keep it tensed and, in the meanwhile, open the appliance door. The emergency unlock trigger is located where indicated by the following picture.
Take out the laundry and then close the appliance door.

Service
We recommend the use of original spare parts. After the check, switch on the appliance and press the button to restart the programme.
If the problem remains, contact your Authorised Service Centre. The necessary data for the service centre is on the rating plate. Refer to ‘Inspection check list’ chapter.

Consumption values

Introduction
See the web link www.theenergylabel.eu for detailed information about Energy Label.
For EU
The QR code on the energy label supplied with the appliance provides a web link to the information related to the performance of the appliance in the EU EPREL database. Keep the energy label for reference together with the user manual and all other documents provided with this appliance.
It is also possible to find the same information in EPREL using the link https://eprel.ec.europa.eu and the model name and product number that you find on the rating plate of the appliance. Refer to ‘Product description’ chapter for the position of the rating plate.
The QR codes on the EU and UK energy labels supplied with the appliance provide a web link to the information related to the performance of the appliance. For the energy label with the EU flag, it is also possible to find the information in the EU EPREL database using the link https://eprel.ec.europa.eu and the model name and product number that you find on the rating plate of the appliance. Refer to ‘Product description’ chapter for the position of the rating plate. Keep the energy labels for reference together with the user manual and all other documents provided with this appliance.
Legend

kg	Laundry load.	hh:mm	Programme duration.
kWh	Energy consumption.	°C	Temperature in the laundry.
Litres	Water consumption.	rpm	Spin speed.
%	Remaining moisture at the end of spinning phase. The higher is the

spin speed, the higher is the noise and the lower is the remaining moisture.

Values and programme duration may differ depending on different conditions (e.g. room temperature, water temperature and pressure, load size and type of laundry, supply voltage) and also if you change the default setting of a programme.

For Non EU – According to UK Ecodesign for Energy-Related Products and Energy Information Regulations
For EU – According to Commission Regulation Eu 2019/2023 and to EU Ecodesign Regulation 2019/2023 and the EU Energy Label Regulation 2019/2014

Eco 40-60 pro‐ gramme| kg| kWh| Litres| hh:mm| %| °C| rpm 1)
---|---|---|---|---|---|---|---
Full load| 8.0| 1.080| 53.0| 03:25| 53.00| 44.0| 1351
Half load| 4.0| 0.714| 42.0| 02:30| 53.00| 38.0| 1351
Quarter load| 2.0| 0.350| 31.0| 02:20| 54.00| 30.0| 1351

Maximum spin speed.
Power consumption in different modes

Off (W)	Stand-by (W)	Delay start (W)
0.50	0.50	4.00

Time to Off/Standby mode is 15 minutes maximum.

Common programmes
These values are indicative only.

Programme| kg| kWh| Litres| hh:mm| %| °C| rpm 1)
---|---|---|---|---|---|---|---
Cottons 2)90°C| 8.0| 2.200| 85.0| 03:55| 52.00| 85.0| 1400
Cottons 60°C| 8.0| 1.500| 80.0| 03:20| 52.00| 55.0| 1400
Cottons 3)20°C| 8.0| 0.350| 80.0| 02:35| 52.00| 20.0| 1400
Synthetics 40°C| 3.0| 0.750| 75.0| 02:10| 35.00| 40.0| 1200
Delicate 4)30°C| 2.0| 0.300| 50.0| 00:50| 35.00| 30.0| 1200
Wool 30°C| 1.5| 0.250| 65.0| 01:05| 30.00| 30.0| 1200

Reference indicator of the spin speed.
Suitable for washing heavily soiled textiles.
Suitable for washing lightly soiled cottons, synthetic and mixed fabrics.
It also performs as quick washing cycle for lightly soiled laundry.

Environmental concerns

Recycle materials with the symbol . Put the packaging in relevant containers to recycle it. Help protect the environment and human health by recycling waste of electrical and electronic appliances. Do not dispose of appliances marked with the symbol ****with the household waste. Return the product to your local recycling facility or contact your municipal office.

IKEA guarantee

How long is the IKEA guarantee valid?
This guarantee is valid for 5 years from the original date of purchase of your appliance at IKEA. The original sales receipt is required as proof of purchase. If service work is carried out under guarantee, this will not extend the guarantee period for the appliance.
Who will execute the service?
IKEA service provider will provide the service through its own service operations or authorized service partner network.
What does this guarantee cover?
The guarantee covers faults of the appliance, which have been caused by faulty construction or material faults from the date of purchase from IKEA. This guarantee applies to domestic use only. The exceptions are specified under the headline “What is not covered under this guarantee?” Within the guarantee period, the costs to remedy the fault e.g. repairs, parts, labour and travel will be covered, provided that the appliance is accessible for repair without special expenditure. On these conditions the EU guidelines (Nr. 99/44/EG) and the respective local regulations are applicable. Replaced parts become the property of IKEA.
What will IKEA do to correct the problem?
IKEA appointed service provider will examine the product and decide, at its sole discretion, if it is covered under this guarantee. If considered covered, IKEA service provider or its authorized service partner through its own service operations, will then, at its sole
discretion, either repair the defective product or replace it with the same or a comparable product.
What is not covered under this guarantee?

Normal wear and tear.
Deliberate or negligent damage, damage caused by failure to observe operating instructions, incorrect installation or by connection to the wrong voltage, damage caused by chemical or electro-chemical reaction, rust, corrosion or water damage including but not limited to damage caused by excessive lime in the water supply, damage caused by abnormal environmental conditions.
Consumable parts including batteries and lamps.
Non-functional and decorative parts which do not affect normal use of the appliance, including any scratches and possible color differences.
Accidental damage caused by foreign objects or substances and cleaning or unblocking of filters, drainage systems or soap drawers.
Damage to the following parts: ceramic glass, accessories, crockery and cutlery baskets, feed and drainage pipes, seals, lamps and lamp covers, screens, knobs, casings and parts of casings. Unless such damages can be proved to have been caused by production faults.
Cases where no fault could be found during a technician’s visit.
Repairs not carried out by our appointed service providers and/or an authorized service contractual partner or where nonoriginal parts have been used.
Repairs caused by installation which is faulty or not according to specification.
The use of the appliance in a nondomestic environment i.e. professional use.
Transportation damages. If a customer transports the product to their home or other address, IKEA is not liable for any damage that may occur during transport. However, if IKEA delivers the product to the customer’s delivery address, then damage to the product that occurs during this delivery will be covered by this guarantee.
Cost for carrying out the initial installation of the IKEA appliance. However, if an IKEA service provider or its authorized service partner repairs or replaces the appliance under the terms of this guarantee, the service provider or its authorized service partner will re-install the repaired appliance or install the replacement, if necessary.

This restriction do not apply to fault-free work carried out by a qualified specialist using our original parts in order to adapt the appliance to the technical safety specifications of another EU country.
How country law applies
The IKEA guarantee gives you specific legal rights, which covers or exceed local demands. However these conditions do not limit in any way consumer rights described in the local legislation.
Area of validity
For appliances which are purchased in one EU country and taken to another EU country, the services will be provided in the framework of the guarantee conditions normal in the new country. An obligation to carry out services in the framework of the guarantee exists only if the appliance complies and is installed in accordance with:

the technical specifications of the country in which the guarantee claim is made;
the Assembly Instructions and User Manual Safety Information;

The dedicated After Sales Service for IKEA appliances:
Please do not hesitate to contact IKEA After Sales Service to:

make a service request under this guarantee;
ask for clarification on installation of the IKEA appliance in the dedicated IKEA kitchen furniture. The service won’t provide clarifications related to:
• the overall IKEA kitchen installation;
• connections to electricity (if machine comes without plug and cable), to water and to gas since they have to be executed by an authorized service engineer.
ask for clarification on user manual contents and specifications of the IKEA appliance.

To ensure that we provide you with the best assistance, please read carefully the Assembly Instructions and/or the User Manual section of this booklet before contacting us.
How to reach us if you need our service
Please refer to the last page of this manual for the full list of IKEA appointed contacts and relative national phone numbers.
In order to provide you with a quicker service, we recommend that you use the specific phone numbers listed at the end of this manual. Always refer to the numbers listed in the booklet of the specific appliance you need an assistance for. Before calling us, assure that you have to hand the IKEA article number (8 digit code) and the Serial Number (8 digit code that can be found on the rating plate) for the appliance of which you need our assistance.
SAVE THE SALES RECEIPT! It is your proof of purchase and required for the guarantee to apply. Note that the receipt reports also the IKEA article name and number (8 digit code) for each of the appliances you have purchased.

Do you need extra help?
For any additional questions not related to After Sales of your appliances, please contact our nearest IKEA store call centre. We recommend you read the appliance documentation carefully before contacting us.