DELL KB500 Wireless Keyboard User Guide

DELL KB500 Wireless Keyboard

What’s in the box

1. Keyboard
2. Batteries (AAA-type x2)
3. USB receiver
4. Documents

Keyboard Features

1. Power switch
2. Battery-compartment cover
3. Keyboard feet
4. Battery-status light
5. Battery compartment

Dell Peripheral Manager

Dell Peripheral Manager software enables you to perform the following:

• View device information such as firmware version and battery status through the Info tab.
• Upgrade the latest firmware updates on your devices.

For more information on using Dell Peripheral Manager, search about it in the Knowledge Base Resource at Dell.com/support.

Setting up your wireless keyboard

1. Using your fingertip, pry open the battery cover.
2. Install the AAA batteries into the battery compartment.
3. Replace the battery cover.
4. Open and extend the keyboard feet.
5. Slide the power switch to turn on the keyboard.

NOTE: Ensure that the distance between your computer and keyboard is within 0.5 meters.

Pairing your wireless keyboard

Your Dell wireless keyboard can be paired with devices using the USB receiver. You can pair and switch between a laptop, desktop, or any compatible mobile device.
Pairing your keyboard using the USB receiver

NOTE: You can connect a device to your wireless keyboard using the Dell Universal pairing or Dell peripheral manager.

1. Connect the Dell Universal USB receiver to the USB port on your computer.
2. Slide the power switch to turn on the keyboard.

The keyboard is paired with your computer.

Keyboard Specifications

General
Model number KB500
Connection type Wireless (2.4 GHz with nano dongle)

Supported operating systems

• Windows Server 2012; 2012 R2, 2016 (RF dongle only)
• Windows 8, 32/64-bit
• Windows 10, 32/64-bit
• Windows 11
• Android
• Chrome
• Linux 6.x, Ubuntu
• Free-DOS (RF dongle only)

Electrical

• Operating voltage 2 V – 3.2 V
• Battery life Approximately 36 months
• Battery type AAA Batteries (1200 mAH)

Physical characteristics

Weight (with battery )  421 g (0.93 lb)
Weight (without battery ) 400 g (0.88 lb)

Dimensions:

• Length 433 mm (17.05 in.)
• Width 123 mm (4.85 in.)
• Height 34 mm (1.34 in.)

Environmental

Temperature:

Operating – 10°C to 50°C (14°F to 122°F)
Storage 40°C to 65°C (-40°F to 149°F)
Storage humidity 95% maximum relative humidity; non-condensing

Wireless

RF protocol 2.4 GHz RF
Range Up to 10 m radio range.
No performance degradation up to maximum radio range (10 m)

Troubleshooting

Problems **Suggested solutions**

Keyboard is not functioning| 1           Check if the batteries are inserted in the correct orientation. The batteries “+” and “-” ends should be placed as indicated on the battery compartment.

2           Check the battery level.

•   If the device uses rechargeable batteries, ensure that the batteries are fully charged.

•   If the batteries are exhausted, replace them with new ones.

3           Turn off the device, and then turn it on. Check if the battery- status light is flashing amber 10 times, indicating that the battery power is low. If the batteries are fully depleted, the battery-status light will not turn on.

4           Restart your computer.

5           Ensure that the USB receiver is directly connected to your computer.

•   Avoid using port replicators, USB hubs, and so on.

•   Insert the USB receiver into another USB port on your computer.

6           Ensure that the distance between your computer and keyboard is within 0.5 meters.

Problems **Suggested solutions**

Unable to pair the keyboard with your computer| 1           Check the battery level.

•   If the device uses rechargeable batteries, ensure that the batteries are fully charged.

•   If the batteries are exhausted, replace them with new ones.

2           Turn off the device, and then turn it on. Check if the battery- status light is flashing amber 10 times, indicating that the battery power is low. If the batteries are fully depleted, the battery-status light will not turn on.

3           Restart your computer.

4           Ensure that the USB receiver is directly connected to your computer. Avoid using port replicators, USB hubs, and so on.

5           Insert the USB receiver into another USB port on your computer.

6           Ensure that the distance between your computer and

keyboard is within 0.5 meters.

Keyboard buttons do not work
Wireless connection is lost

Statutory Information

Warranty
Limited warranty and return policies
Dell-branded products carry a three-year limited hardware warranty. If purchased together with Dell system, it will follow the system warranty.

For U.S. customers:
This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at Dell.com/terms. This document contains a binding arbitration clause.

For European, Middle Eastern and African customers:
Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer) and Dell’s end user contract terms. Dell may also provide an additional hardware warranty – full details of the Dell end user contract and warranty terms can be found by going to Dell.com/terms, selecting your country from the list at the bottom of the “home” page and then clicking the “terms and conditions” link for the end user terms or the “support” link for the warranty terms.

For non-U.S. customers:
Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer) and Dell’s warranty terms. Dell may also provide an additional hardware warranty – full details of Dell’s warranty terms can be found by going to Dell.com, selecting your country from the list at the bottom of the “home” page and then clicking the “terms and conditions” link or the “support” link for the warranty terms.

© 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

• 2022-06
• Rev. A00
• Keyboard Model: KB500
• Regulatory Model: KB3121Wt/SD-8160
• KB3121Wp/DGRFEO

Documents / Resources

| DELL KB500 Wireless Keyboard [pdf] User Guide
KB500, Wireless Keyboard, KB500 Wireless Keyboard, Keyboard
---|---
| DELL KB500 Wireless Keyboard [pdf] User Guide
KB500, Wireless Keyboard, KB500 Wireless Keyboard, Keyboard, KB500 Keyboard

References

• Support for Dell Wireless Keyboard KB500 | Documentation | Dell US

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>