ECOFLOW MR500-BC Smart Home Panel User Manual

ECOFLOW MR500-BC Smart Home Panel

Safety Instructions

1. The product must be installed by a licensed electrician.
2. The SHP defaults to grid mode when not powered. For safety, do not access or disconnect any load circuits when there is an internal fault. Power down those loads and contact a licensed electrician or EcoFlow technical support.
3. This product is not intended to be used as a service disconnect. To completely de-energize the product, the user MUST open the upstream breakers as well as physically unplug all DELTA Pros. Failure to do so may present a shock hazard.
4. DO NOT unplug relay modules while SHP is energized, because unplugging the relay module while the SHP is energized may cause damage to the relay modules and SHP.
5. Smart Home Panel by itself does not provide an AFCI (Arc Fault Circuit Interrupter) function. AFCI or GFCI protection may be available with an external AFCI accessory. Consult EcoFlow support for AFCI or GFCI solutions.
6. All upstream breakers feeding SHP should be non-GFCI/AFCI. GFCI and AFCI protection should be downstream of the SHP using GFCI/AFCI breakers or outlets. Follow local electrical codes for AFCI or GFCI installation. An additional accessory panel to aid with installation of AFCI circuits may be available from EcoFlow.
7. Do not use the product near a heat source, such as fire or furnace. Do not place flammable gases or liquids (e.g. Gasoline) near the device.
8. If there is a loud noise in the relay module, there may be a ground fault downstream of the SHP. The user should clear the fault and replace the relay module before resetting the SHP for normal use.
9. Do not use the SHP if the Short-Circuit Current Rating (SCCR) at the electrical service entrance is above 10kA.
10. Do not install or operate the product outdoors or in damp/wet conditions.
11. Do not install or operate the product in extreme temperatures.
12. Do not use the product if it is damaged or appears to be damaged.
13. Do not connect the relay channels to circuit breakers higher than their current rating. Doing so can result in damage to the relay modules.
14. Adhere to all local and national safety regulations for installation and use.
15. If an overcurrent fault (breaker tripped) occurs, the corresponding relay module must be replaced to ensure safe operation in the future.
16. This product is designed for residential use only.
17. Upstream circuit breakers protect the SHP only in grid mode. Only use circuit breakers with a fault current interruption capability of 10kA or greater, 4ms or 5kA, 8ms.
18. The maximum total current for all input circuits under the grid mode is 120A.

The SHP MUST be completely de-energized before being serviced
Complete the following to de-energize the SHP

1. Open all connected upstream circuit breakers and make sure the Grid Power Indicators are off.
2. Turn off DELTA Pro(s) from the SHP and ensure the DELTA Pro Power Indicators are off.
3. The alarm will sound if the SHP is energized while the front cover is open. Please ensure that the unit is de-energized and the alarm has stopped.

DANGER

1. Multiple sources power this equipment.
2. Electrical equipment should be serviced by authorized personnel only.
3. This equipment is not intended to be used as a service disconnect breaker.
4. Upon losing power, this product automatically switches to the power station.
5. This equipment and downstream load can only be de-energized by opening all upstream breakers and physically unplugging all DELTA Pros.

Specifications

Product Info

• Weight 18.5 lbs (8.38 kg)
• Dimensions 20×12.2×4.5 in (508x311x115 mm)
• Protective Class  I
• Mounting Type Wall Mount
• Standard Connector EcoFlow Infinity Port
• Ingress Rating IP20
• Warranty Description 5 Years
• Maximum # of Circuits Controlled 10
• Rated System Voltage 240V
• Rated Relay Module Current 6A, 13A, 16A, 20A, 30A
• Rated Max DELTA Pro Input 7200W Max (2x3600W)
• DELTA Pro Charging Power 6800W Max (2x3400W)
• Max Connected Battery Energ 21.6 kWh (6×3.6kWh)y
• Temperature Range -20 °C ~ 45 °

System Info

1 Pro Connected

• Phases Single Phase 240V
• Max Backup Power 3600W
• Max Backup Energy 10.8kWh
• Max Solar Input 1600W

2 Pros Connected

• Phases Single Phase 240V
• Max Backup Power 7200W
• Max Backup Energy 21.6kWh
• Max Solar Input 3200W

Getting Started

General Usage

The Smart Home Panel provides several key functions:

1. Automatic Power Backup:
   With a DELTA Pro and Extra Battery, Uninterrupted Power Source (UPS) mode starts in less than 20ms.

2. Energy Scheduling Function:
   Through the EcoFlow App, user can schedule charging and discharging of the connected DELTA Pros. Using this function, DELTA Pro can work with AC-coupled solar system and the grid to increase return on investment for both solar and battery systems.

3. Energy Management function:
   The Smart Home Panel can monitor and control up to 10 frequently used home circuits. Users can monitor the energy use and apply strategies to reduce energy bills and extend the usable time during a blackout.

4. Fast Charging Station for DELTA Pro:
   The SHP serves as a fast-charging station for the DELTA Pro(s) at home. Users can charge the DELTA Pro at a maximum of 3400W, giving that a 30A circuit breaker is used for charging.

5. Integrated System Control:
   Use the EcoFlow app to monitor and control all EcoFlow appliances can work together to offer more power.

Product Details

1. Load Circuit Control Board
   The SHP can be set up to control a total of 10 load circuits, circuits 1, 3, 5, 7, 9 on the left and 2, 4, 6, 8, 10 on the right. There is a button allowing users to manually reset each circuit relay if there has been an overcurrent event on the circuit. An indicator lamp on the button turns red if there is a fault in that circuit.
   A lightning bolt indicator for each load circuit is illuminated if that load circuit is energized through one of the sources (grid or power station).

2. Grid Indicator and Infinity Port Indicator
   There are three energization indicators on the SHP, one for the grid, two for the DELTA Pros. If any of these indicators are illuminated, SHP is energized from that source and, therefore, cannot be opened to be serviced.

3. Infinity Port and Enable Button
   There are two infinity ports on the SHP, which can be either on the bottom of the SHP (default),
   or relocated to the front. They connect DELTA Pros to the SHP through the Infinity Cable (one for each DELTA Pro). Once plugged in, SHP and DELTA Pro will try to establish connection through communication and SHP’s control circuitry may be powered via DC current from the DELTA pro. Press the enable button located near the infinity port (labeled “AC 1” or “AC2” to make DELTA Pro ready for output.

4. Panel Open Alarm System
   When the DELTA Pro load circuits are energized, an alarm will sound if the front panel cover is opened. To de-energize the product, all upstream breakers must be opened and both DELTA Pros must be unplugged.

5. IOT Reset Button and Indicator
   This button can be used to turn on the Bluetooth hotspot for 5 minutes for the user to connect.

6. Error Indicator
   This indicator is normally off if no fault is present inside the SHP. It will turn red if there is a fault in the product. Users can go to the app for a fault diagnostic report. If there is an issue, please contact customer support for assistance.

7. Power Station Pause/Resume Button
   The pause button will physically isolate the 10 load circuits and lock out both connected DELTA Pros. A signal from the SHP will tell the DELTA Pros to stop outputting power. Please note that this does not substitute for a service disconnect, nor does it substitute for the de-energization procedure required before servicing.

Note
This is the only “quick disconnect” that can be used to manually cut all power in an emergency. AC in and Pro in still energize.

Hardware Functions

Power Indicators
If the grid power light is on, the SHP is receiving grid power. If the DELTA Pro light is green but flashing slowly, it indicates that DELTA Pro is connected but not ready for output. When the light is static and green, DELTA Pro is ready for power output.

Power Station Enable/Disable Button
When DELTA Pro is connected using the Infinity Port, press the enable button once to prepare the unit. Press it again to put DELTA Pro into sleep mode. Holding down the SHP enable button for 3 seconds will start charging the connected DELTA Pro.

Power Station Pause/Resume Button
DELTA Pro is electrically disconnected from the SHP output when this button is held down. SHP output is cut. To safely disconnect, the user should still physically disconnect DELTA Pro from the SHP.

IOT Reset Button and Light
This light is usually off. When the button is pressed once, the light flashes green, and SHP Bluetooth allows pairing for five minutes. If the user pairs with the SHP, the light stays green. If nothing pairs with the SHP, Bluetooth goes into sleep mode, and the light turns off.

Circuit Control
The circuit control consists of three parts, the circuit index number, the reset button, and the power indicator. The reset button is used to reset the circuit if there has been a fault in that circuit. If that circuit is white, it is powered by the grid power and green when powered by the DELTA Pro. The lightning-shaped power indicator indicates whether that load circuit is energized or not.

Error Indicator
If there is no fault with the SHP, this light is off. It will flash red if there is any fault in the product. Check the App for a fault diagnostic report and reach out to an EcoFlow customer support representative for help.

Note
If there is a relay module fault, only the faulty channel will default back to grid mode. For other faults, all channels may default to grid mode.

APP

Control and monitor EcoFlow portable power stations and the SHP remotely with the EcoFlow App. Download at: https://download.ecoflow.com/appPrivacy Policy
By using EcoFlow Products, Applications, and Services, you consent to the EcoFlow Terms of Use and Privacy Policy, which you can access via the “About” section of the “User” page on the EcoFlow App or the official EcoFlow website at https://ecoflow.com/pages/terms-of-use and https://ecoflow.com/ pages /privacy-policy.

FAQ

1. Can the SHP connect to a roof solar system, if yes, how?
   For DC coupled solar panel system, currently, only solar panels with the correct output parameters can be connected to the system. See the DELTA Pro manual for supported solar panel specifications.

2. What’s the maximum number of DELTA Pros and extra batteries that can be connected to the SHP?
   A maximum of 2 DELTA Pros and 4 extra batteries can be connected, with a total of 7200W output power and 21.6kWh of energy.

3. Can multiple smart panels be used at the same time in one house?
   Yes.

4. Can I manually switch between grid power and backup power?
   Yes. Through the EcoFlow App.

5. How many circuits can SHP manage?
   A maximum of 10 single phase circuits.

6. Is there any protection function in the SHP?
   Yes. There is a relay based overcurrent and over-temperature protection system in both the grid and backup mode. There is also a fuse for fault protection in the backup mode only.

7. Is there an AFCI function provided by the SHP?
   No, an additional accessory needs to be purchased to house an AFCI breaker

References

• EcoFlow - POWER A NEW WORLD | EcoFlow US
• download.ecoflow.com/app
• EcoFlow
• Policy - EcoFlow
• Privacy Policy - EcoFlow
• Terms of Use | EcoFlow

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