Hoestr A39 Body Camera Instruction Manual

June 1, 2024
Hoestr

Hoestr A39 Body CameraA39 Manual (EN)
Please read carefully before using, most problem scan be avoided!
After-sales Email:[email protected]

A39 Body Camera

Caution
Correct Memory Format: Please do not format this machine or TF card on your computer:
Its memory format only supports FAT32. Once it is formatted in exFAT/NTFS/APFS on your computer, the system will be not compatible and cause problems such as not working, not charging, not being recognized by your computer, etc.
If you have changed the memory to the wrong format accidentally, please formatted on the camera, the memory format will become: FAT32

Product appearance

Hoestr A39 Body Camera - Product appearance

  1. Reset key: Poke this key to restore factory settings (No files will be deleted)

  2. Volume+:
    When playback, short press to increase the volume
    When video/photo recording, short press to turn on/off the night vision light

  3. Volume –
    When playback, short press to decrease the volume
    Before video/photo recording, short press to rotate the image

  4. “M” Menu button:
    After powering on, short press “M” to switch between 3 modes: file browse mode and 2 other modes.
    In file browsing mode: long press “M” to delete files.
    In other mode: in the non-recording state, long press “M” to enter the menu.

  5. Photo key: one key to take a photo

  6. HD camera with IR-CUT

  7. 4 infrared night vision lights

  8. 1/4” thread fixed bracket

  9. Fixed back clip buckle

  10. indicator hole

  11. Screen:1.54-inch TFT color screen

  12. USB Type C port

  13. TF card slot: Supports up to 256GB and requires FAT32 format (Need format TF card for first time use, please pay attention to backup data)

  14. Loudspeaker hole

  15. Audio button: Record audio up, save down

  16. Video button: Record video up, save down

  17. Previous song:
    Short press to switch the previous song;
    When playback, long press to fast rewind (Fast rewind function is not available in 1296P video mode)

  18. Next song:
    Short press to switch next song;
    When playback, long press to fast forward (Fast forward function is not available in 1296P video mode)
    When recording video, short press to mark to protect the video file

  19. Return key: Inside the submenu, short press to return to the previous menu, long  press to turn off the screen backlight

  20. Power button/Playback/OK:
    Long press to power on/off
    When playback: short press to play/pause
    When in the main menu, short press to enter the submenu or save the modified settings

Quick help

2.1 Insert memory TF cardHoestr A39 Body Camera - memory
TFcard

  • TF card format : only FAT32
  • Up to 256GB TF memory card supported
  • Please format the it on the camera menu before first use

2.2 Power on/offHoestr A39 Body Camera - Power on In standby mode, the machine automatically turns off for 3 minutes without any operation to save power
2.3 How to enter menuHoestr A39 Body Camera - How to enter
menu After powering on, short press “M” to switch between 3 modes: file browse mode and 2 other modes.
In file browsing mode: long press “M” to delete files.
In other mode:in the non-recording state, long press “M” to enter the menu.
2.4 Cannot access menu?Hoestr A39 Body Camera - How menu
button The menu button will not work when recording video / audio, or when the memory card is not inserted.
You will not be able to access the menu in these cases.
2.5 Set the language and date-timeHoestr A39 Body Camera - Set the
language anddate-time Setting the language: enter the menu and select: “Language”
Set date and time: enter the menu and select: “Date/Time”
2.6 Formatting for the first timeHoestr A39 Body Camera - Formatting
for the first time After inserting the memory card, boot into the menu and select Format

  • Please format the tf card on the camera menu before first use
  • Prohibit formatting the camera on your computer. Once it is formatted on your computer, it will not work.

2.7 Video Record / Save

Hoestr A39 Body Camera - Video Record Save

  • The video file 10minutes automatically saved as a file to avoid the file is too large to lose
  • When recording: the blue indicator light flashes, you can enter the menu to turn off (In the non-recording state, Menu – Indicator light – OFF)
  • During recording, briefly press the “volume +” button to turn on/off the night vision (ON: moon logo).
  • Before video/photo recording, short press “Volume-” button to rotate the image

Mark protection video

  • Press the “Next ⏭ ” button briefly during the recording process, a lock icon will appear at the top of the current screen, indicating that the current video file has been marked for protection
  • After connecting to the computer, the video file being marking protected in the [DCIM] folder under [Removable Disk] will be “Read Only” to distinguish it from other normal video files.

Hoestr A39 Body Camera - setting 2.8 Audio Record / SaveHoestr A39 Body Camera - How menu button 2

  • Note:the audio file 1 hour automatically saved as a file to avoid the file is too large to lose
  • When recording: the blue indicator light flashes, you can enter the menu to turn off (In the non-recording state, Menu – Indicator light – OFF)

2.9 Take photosHoestr A39 Body Camera - How menu button
3

  • Short press the photo key to take photos quickly (blue light flashes once)
  • You can take photos with just one click while recording videos, browsing files, and so on, except when recording audio.

Note: The photo function is not recommended for professional use
2.10 View/Playback/Delete/Unlock filesHoestr A39 Body Camera - How menu
button 4

  • After powering on, short press “M” to switch between 3 modes: file browse mode and 2 other modes.
  • In file browsing mode: long press “M” to delete/protection /unlock protection
  • When playback, long press previous/next button to fast rewind/forward (This function is not available in 1296P video mode)

2.11 Connect to computer

Hoestr A39 Body Camera - Connect to computer (It takes a few seconds for the computer to recognize this machine)

  • Prohibit formatting the camera on your computer
  • It is recommended to copy the local video files to a computer for playback. If played on the machine, it may be too large for the transmission to keep up with, resulting in poor playback, stuttering sound and other undesirable phenomena
  • If you want higher card reading speed, please purchase a separate high-speed card reader.

If the computer does not recognize it?

  1. Turn off the camera before connecting it to the computer. When connecting to the computer, place it smoothly
  2. Try the “Reset” Button; Reboot your computer or camera
  3. If you are a MAC user, please replace the type-c adapter
  4. Please use the original USB cable or a cable that can be used to transfer data (some cables can only be used for charging)
  5. Change the computer to another connection port and try again
  6. Computer lacks drivers, please google for your computer to download drivers

If you want higher card reading speed, please purchase a separate high-speed card reader.

Once in the menu, you will see

  1. Video resolution: 1296P / 1080FHD / 1080P / 720P

  2. Photo resolution:
    (This photo is not for professional use)40M(72965472 pixels)| 5M(25921944 pixels)
    ---|---
    21M(51203840 pixels)| 3M(20481536 pixels)
    12M(40323024 pixels)| 2MHD(19201080 pixels)
    10M(36482736 pixels)| 1.3M(1280960 pixels)
    8M(32642448 pixels)| VGA(640480 pixels)

  3. Date/time

  4. Motion detection: On/Off (Default Off)
    (This function is not available in 1296P video mode)
    Explanation:
    When the motion detection function is on, slide up the video button to start recording video: the camera will automatically start recording when motion is detected (an object enters the screen, including light changes), and will automatically pause recording 20 seconds after the screen is stationary.
    Attention:

  5. After enabling “Motion detection” recording, it takes a few minutes for the function to take effect. Recommend use this function for long video recordings

  6. In dark environment, the accuracy ofmotion detection may be limited

  7. This feature solely depends on whether the image is still or not, and is not related to whether the sound is muted or not

  8.   Loop recording: Off, 1~10 min (Default 10 minutes) 10 minutes)
    NOTE: In 1296P mode, loop recording is limited to 5 minutes
    Explanation: When memory runs out, the new video will overwrite the old one

  9. Image rotation: On/Off (Default Off)
    Explanation: Due to the principle of camera mirroring, the opposite image will be presented. We set 2 modes:
    Image rotation off (camera facing the back of the screen, image is positive)
    Image rotation on (camera acing the front of the screen and the image is positive)
    Users can set it according to their needs
    NOTE: Before video/photo recording, short press volume- to rotate the image

  10. Image mirroring On/Off (Default Off)

  11. Date/Time stamp On/Off (Default On)

  12. Exposure: Set the exposure when recording videos and taking photos (default +0.0, not recommended to change)

  13. Format: Before first use, please enter the menu to format the memory card on the device

  14. Language: English, Deutsch, Español…

  15. Auto power off: Off, 1min,3 min (Default 3 minutes) Without any operation in 3 minutes, machine will automatically shutdown

  16. Screensaver: Off, 1~10min (Default 1 minute) Without any operation in 1 minute, machine will automatically turn off the screen

  17. Indicator light: On/Off (Default indica tor light for audio/video recording/photography)

  18. Version

  19. Reset: No files will be deleted, only the factory settings of the machine will be restored

Specifications

Dimensions 894117mm /3.51.60.6in
**** Display screen Size: 1.54″ TFT colour display with 240*240 resolution
USB port type TYPE C-USB 2.0
TF card 8GB – 256GB (up to 256GB supported) (only support FAT32)
Video format MOV
Picture format JPG
Frame Rate 30 frames
Video resolution 1296P/1080FHD/1080P/720P
**** Camera Lens wide angle approx. 120 degrees
Computer operating systems Windows/Mac
Playback software QQVideo/PotPlayer/VLCPlayer/SMPlayer
Other support functions Bracket, Back clip
Operating temperature -5 to 40 degrees Celsius
Battery specifications 3.7V/903560
Weight 78 g / 2.75 oz
Battery capacity 3000 mAh
Charging time 4 hours

Packing list:
1Camera
1
Manual
1*Data cable

Memory Usage

Video resolution

| 1296P| 1080FHD| 1080P|

720P

---|---|---|---|---
8GB| 40min| 2h| 2.5h| 9h
16GB| 80min| 4h| 5h| 18h
32GB| 160min| 8h| 10h| 36h
64GB| 320min| 16h| 20h| 72h
128GB| 640min| 32h| 40h| 144h
256GB| 1280min| 64h| 80h| 288h

Q&A

Q1: Can’t turn on?
①If the battery is dead, please charge it
②If the machine is dead, turn it off and then turn it back on or press the reset button
Q2: Can’t turn off the camera?
①The camera does not accept any commands when it is connected to a computer. (This is normal)
②Please turn on the power first and then try the “Reset” button
Q3: Can’t record or play video?
①The TF memory card(FAT32) needs to be formatted for first use in the menu.Please pay attention to backup data (requires FAT32 format)
②Using a low speed card may result in invalid storage files or cannot record. Please use a high speed card with CLASS 10 or above
③Do not connect to a computer or any device while recording
④When connected to a computer, only data transfer and all buttons do not work
Q4: Can I only play vidoe files on the computer?
A: You can play the recorded video files directly on the camera or on the computer, but the audio quality will be better if played on the computer, resulting in a better viewing  experience
Q5: Failed to connect to computer?
Refer to page 16
Q6: When the machine is not inserted TF card connected to the computer, select “open USB storage device, the computer will pop up the words “whether to format it”
Please insert the TF card and then select “Open USB storage device”
Q7: Why is the actual storage space of this camera not up to the advertised storage space?
All memory manufacturers in the world produce the memory according to 1000 MB = 1 GB, while the computer recognizes the recorder according to 1024 MB = 1 GB. This problem exists in the memory of all electronic products
Q8: Disk Error?
Cut off its power when format device didn’t completed, so it lost system firmware. Please format or try “Reset button”
Q9: How to reduce noise?
① Place the camera smoothly and avoid rubbing it against other objects, such as hands, clothing etc
②Keep away from sources of noise (such as air conditioning, typing or the subtle noise that may be generated by running a computer)
③ Please understand if the recording environment is very noisy and then noise cannot be avoided
Q10: How do I read the contents of the memory card faster?
To manage files on your computer, insert the TF card into a USB 3.0 card reader (sold by another store) and connect it to your computer to transfer files
Q11: Image rotation: What is the difference between image rotation on/off?
Due to the principle of camera mirroring, the opposite image will be presented. We set 2 modes: with image rotation off (camera facing the back of the screen, image is positive). With image rotation on (the camera is facing the front of the screen and the image is positive). Users can set it according to their needs
E-Manual(5 Languages)

Hoestr A39 Body Camera - QR code 1| Hoestr A39
Body Camera - QR code 2
---|---
https://25843136.s21i.faiusr.com/61/ABUIABA9GAAgzaHGqgYokJeGzwU.pdf| https://25843136.s21i.faiusr.com/61/ABUIABA9GAAgh57GqgYo0NSEpgU.pdf
| Hoestr A39 Body Camera - QR code 4
https://25843136.s21i.faiusr.com/61/ABUIABA9GAAgxp7GqgYo6939ywE.pdf| https://25843136.s21i.faiusr.com/61/ABUIABA9GAAg357GqgYogobr7gQ.pdf
Hoestr A39 Body Camera - QR code 5| https://25843136.s21i.faiusr.com/61/ABUIABA9GAAg9J7GqgYo4ca9rAY.pdf

Caution

  1. Do not allow children to play with the camera alone.Do not drop the camera or hit it with hard objects, as this may result in data loss or other hardware damage
  2. Do not put the product in water or other liquids and do not use organic solvents to clean the parts, as this may damage the surface of the machine and cause corrosion
  3. This product has a built-in lithium battery, which must not be disassembled and must not be exposed to sunlight, fire or similar overheating
  4. If the unit is not used for a long period of time, please charge/discharge the product once every 3 months.
  5. We are not responsible for any loss or damage to personal data caused by software, hardware failure, product maintenance, battery replacement or other accidents, nor are we liable for any other consequential damages arising therefrom
  6. For learning and training only, please strictly abide by the relevant national laws, please do not do any illegal acts, we do not make any commitment and responsibility for the consequences of illegal acts, and have the final right of interpretation.

Warranty & Service

If a product is damaged or broken within one year, we will replace it with a new product free of charge. The warranty does not cover loss of products due to customer’s negligence.

Order number|
---|---
After-sales Email (For after-sales only)| [email protected]
Date of purchase|
Warranty Period| 1 year from the date of purchase

We are sorry, but we do not provide support by calling us. We apologize for the inconvenience, but you can contact us by e-mail and we will respond quickly and as detailed as possible.
(When contacting us, please provide your shopping platform and order number).

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