Shenzhen Shus Smart Home Co Ltd 2BFBZ-1-5 Smart Mattress Owner’s Manual

June 1, 2024
Shenzhen Shus Smart Home Co Ltd

Shenzhen Shus Smart Home Co Ltd logo Co Ltd
Owner’s Manual
Smart Mattress Instruction Manual

 2BFBZ-1-5 Smart Mattress

Please read this instruction manual carefully before using the product and keep it properly.
Welcome to The Sleepone Ai Family
Thank you for choosing our products by every member of Sleepone Ai, Shus. The Sleepone Ai Smart Mattress you purchased is the crystallization of our company’s painstaking research and development, which will help you improve your sleep and prolong your deep sleep.
This manual will help you get the highest level of satisfaction from your Sleepone Ai Smart Mattress, so please take some of your precious time to read it carefully. In addition to important information such as instructions for use and warranty coverage, you will also find many exclusive VIP services for Sleepone Ai users.
Thank you again for choosing Sleepone Ai Smart Mattress. Wish you a healthy and pleasant experience in the future. Please log on to www.sleeponeai.com for the latest information on our company and products. We will do our best to provide you with the best experience and serve you with our best effort in the future. Welcome to the Sleepone Ai family!

The Sleepone Ai Commitment

You’ve purchased top-class mattress products around the world today, supported by one of the best warranties in the industry. This warranty policy demonstrates our confidence in the Sleepone Ai Smart Mattress. We will do our best to ensure you could enjoy excellent product quality during use, improve sleep quality and prolong deep sleep time.
To further demonstrate our commitment to user satisfaction, we may make policy adjustments to the warranty under certain circumstances. When we make a_ policy adjustment to the warranty policy, we will send a letter to all documented within the scope User. Therefore, please be sure to fill in the accurate mailing address and contact number, and other information.
It is a smart choice for you to choose Sleepone Ai smart mattress, your mattress will bring you a healthier body and more energy. At the same time, there is the eternal promise of Sleepone Ai smart mattress to your satisfaction.
All information in this manual is the latest information at the time of publication and is subject to change in the future without prior notice.

Sleepone Ai Product Execution Standards

GB 4706.1-2005
GB 18401-2010
GB/T 22796-2021
Sleepone Ai’s raw and auxiliary materials, production processes, product quality, safety and environmental protection meet the requirements of the above standards.

Sequence Pacage contents Sample
1 A Smart Mattress
2 A Power Adapter And Cable
3 Paper Instruction Manual
4 A Remote Controller

Installation Notes

  1. Position the mattress correctly
    • The smart mattress is properly useable on one side, and there are differences at the head and end of the mattress. Please refer to the picture on the right for the correct placement.
    • The light gray side is the front side (the contact surface where the user lies down).
    • The power port is located on the side of the bed.

  2. Connect to the power
    • Connect the power cord to the power adapter.
    • Connect the other end of the power adapter to the power port of the mattress, and plug the power cord into a nearby outlet.
    • After the power is successfully turned on, the end of the bed will emit three “di-di-di” sounds, and you can use app or the WeChat Mini Programs to search for the smart mattress (please look down for the instructions of the Mini Programs).

  3. WeChat Mini Programs
    (Phone/OS Please log in to WeChat and search for “ Sleepone Ai”.
    Andorid in the Mini Programs and click to register.

Mini Programs Instruction

A. Mini Programs Sign In

  1. Search Mini Programs “Sleepone Ai “.
  2. Open Mini Programs “Sleepone Ai “.
  3. Sign in “Enter your number ”.Shenzhen Shus Smart Home Co Ltd 2BFBZ 1 5 Smart Mattress - Program
  4. Obtain and enter the “mobile phone verification code”.
  5. Log in to the Mini Programs “Enter the device configuration page” (You can also click Bluetooth to enter when there is no network).
  6. Check the mobile phone “whether it is connected to WIFI” and connect.Shenzhen Shus Smart Home Co Ltd 2BFBZ 1 5 Smart Mattress - Program 1

B. Bluetooth Connection

  1. Login to the Mini Programs, click on the device list and there will be a Bluetooth connection name, and you can connect to the sleepone Ai smart mattress(Bluetooth connection cannot modify the device name).
  2. When multiple mattresses are in the same area, the device list will all be displayed. If you need to determine the mattress corresponding to each name, you need to power off all mattresses, leaving only one powered on, and determine the corresponding mattress according to the online device name.

C. WIFI Connection

  1. Open the Mini Programs and click Add Device.
  2. Select the name of the device to be networked (the mattress corresponding to the name is the same as the “Bluetooth connection”).
  3. After selecting the device, It will automatically identify WIFI, enter the password and click to “start network distribution ” .
  4. Clik “start network distribution ” wait for few seconds.
  5. Click “OK ” after the network configuration is displayed successfully.
  6. After confirming, “automatically jump to the device list and display the device with successful network configuration-remote “.Shenzhen Shus Smart Home Co Ltd 2BFBZ 1 5 Smart Mattress - Program 4
  7. Click on the device name to “enter the Mini Programs, click Smart Adapt to turn blue *.
  8. Open the settings page “logo in the lower right corner “.
  9. Click on the device name “Modify Device Name “.
  10. You can “modify your own exclusive device name” according to your needs.
  11. Click “Smart Adaptive Settings “Set Adaptive Mode According to your needs.
  12. Return to the home page to experience “Which side do people lie on, which side to choose in the bed shape diagram”.
  13. You can choose the “yoga mode” according to your own needs to relax the whole body.
  14. Click “User Save” to memorize your favorite hardness.
  15. When it is self-adaptive and cannot reach the softness you usually like, you can choose in the graph according to the left or right side of the mattress you are lying on, and manually adjust the softness you need for your lying position.
  16. You can “turn on the alarm setting “and feel the wake-up of softness according to your own needs.
  17. Click on the “sleep report” You can check your daily sleep status.
  18. Click “Share Device” on the setting page to share your device with your friends by scanning the QR code on WeChat, and your friends can also know their sleep status in real time.

Function Instruction

| The system automatically recognizes whether there are people, sleeping positions, turning movements, etc., and automatically adjusts the softness, hardness, and support of the mattress according to the pressure distribution of the human body and the physiological curvature of the spine.
• The system automatically adapts and adjusts without any manual operation.
• You can also manually click to set smart adaptation in the Mini Programs to re- execute smart adaptation.
---|---
| Users can manually adjust the firmness and support of the mattress according to their sleeping habits and preferences.
• Select the adjustment position: You can switch the left and right sides by clicking the mattress schematic diagram in the middle of the interface.
• Select a body part (if not selected, the default is the overall adjustment; click on the selected part to cancel the selection ).
• Select soft and hard gears (click the gears of soft and hard in the interface to adjust).
| The results of the system’s automatic adjustment or manual adjustment can be memorized, and the Al algorithm is automatically updated and adapted. To ensure that the mattress is more close with your body shape.
• The system automatically updates memory without any manual operation.
• Click “User Save” at the bottom right of the interface.
| The system performs bionic wave massage to help relax muscles, nerves, bones, etc., to achieve a relaxing effect.
• The system automatically updates memory without any manual operation.
• Click “Yoga Sleep” in the middle of the interface to enjoy.
| The system can wake up the user’s body at the time set by the user through the adjustment of the mattress.
• Enter the personal center – somatosensory alarm clock to set the alarm clock.
• When the somatosensory alarm clock is running, if you want to turn off the alarm clock, please click the stop button on the main interface of the Mini Programs.
| The system can automatically monitor sleep and help users understand their sleep quality.
• Please go to Mini Programs, Sleep Report Center – Sleep Period to set your sleep time.
• To view the recent sleep report, click the Mini Programs to view “Sleep Report”.

Daily Use

Smart mattresses can be plug-and-use after configuration. It is recommended to check the following items before use:

  1. The smart mattress is already plugged in.

  2. The phone is connected to the home network used by the smart mattress.
    If you have not completed the network configuration of the smart mattress, you can first connect to the WIFI that comes with the mattress, and configure the network as soon as possible to ensure the normal operation of the system.

  3. The mobile phone has been successfully connected with the smart mattress.
    The device is displayed online in the Mini Programs or Bluetooth.

Cautions

To ensure safety, please read carefully and follow the following safety tips :

  1. The device should be used in a dry indoor environment.
  2. Exposed sources of ignition, such as lighted candles, should not be placed on the device.
  3. It is strictly forbidden to pour water on the device or attempt to wash it with water, etc.
  4. Do not disassemble, assemble or repair this product by yourself. Improper handling can result in product damage. Products that have been altered without authorization will void the warranty.
  5. There is a system central control device at the end of the bed, please avoid jumping on the bed, and it is forbidden to jump on the control box.

Basics Parameters

Product name Operating Voltage Power
Sleepone Ai Smart Mattress 12V 2W-20W

Mattress Instructions

Regarding size: Mattresses belong to soft furniture, and due to different measurement methods for each individual, according to national and industry standards, the error of length, width within lcm, and height within 1.5cm is within the standard range, which is not a quality issue, Please use them normally.
Regarding odor: After opening the packaging, the product may have a certain odor, which is a mixture of plastic packaging, fabric attachments, or the unique odor of the material itself. This odor is harmless and quickly evaporates. Please open the packaging and leave it ina well ventilated area for 3-7 days.
Regarding indentation and height loss: A comfortable mattress is made of materials that have a certain degree of deformation. After a period of use, human indentation or height loss may occur due to the pressure sensing of the material and the compressed air inside the material. If the human indentation or height loss is within 10% of the total height of the mattress and meets national standards, it indicates that the product conforms to ergonomic design and to some extent improves the comfort of the mattress.
Regarding the bed frame: It is not recommended ta use this product on a sealed flat bed box to avoid maisture or mold stains at the bottom; It is also not recommended to place this product on a row frame with a spacing of 2 7CM to avoid abnormal phenomena such as deformation or depression of the mattress due to uneven support.
Regarding handling: When handling, avoid bending and deformation (especially when entering a narrow elevator). To avoid smart host or flexible operating system failures caused by bending.
Regarding breathability: The comfort layer of this product uses breathable materials such as space memory cotton, and there is also an air convection guide groove design inside the mattress. Due to the automatic adjustment of the mattress according to the physiological curvature of the human spine, the comfort layer of the mattress has a higher fit to the human body, resulting in a relatively reduced heat dissipation area. In high indoor temperatures, using this product may feel warmer than a regular mattress.

Warranty Policy

Warranty Regulations
Sleepone Ai provides a two-year free warranty for material, hardware, and process defects that occur during normal use of smart mattresses according to the instructions issued by Sleepone Ai.
Non warranty regulations

  1. Failures caused by not following the instructions for use of this product.
  2. Misuse, collision, negligence, liquid ingress, accidents, modifications, unauthorized repairs, incorrect use of non product and accessories.
  3. Damage to this product and its accessories caused by human factors.

Use within 2 years| Use within 3 – 15 years| Used for more than 16 years
---|---|---
Free warranty No material fee No service fee No transportation fee| Lifelong care No service fee No logistics fee Maintenance fee only Flexible adjustment system maintenance charges do not exceed 11% of the retail price of the whole bed of the national unified, intelligent mainframe maintenance does not exceed the national unified whole bed 16% of the retail price| Lifelong care Service fee 5ORMB Transportation fee 200RMB Maintenance fee Flexible adjustment system maintenance charges do not exceed 25% of the retail price of the whole bed of the national unified, intelligent mainframe maintenance does not exceed the national unified whole bed 55% of the retail price

Troubleshooting Table

Malfunction Possibility analysis Solutions
Unable to use smart functions The mattress is not plugged in, or the plug is
loose. Please check whether the power plug, mattress power interface, and

adapter connection are well connected.
Smart adapt function turned off.| Please go to WeChat Mini Programs-Smart Adaptation to set.
No response when adjusting| The mattress is not plugged in, or the plug is loose.| Please check whether the power plug, mattress power interface, and adapter connection are well connected.
The phone is not connected to the mattress.| Please connect your mobile phone to the WIFI that comes with the smart mattress or the external network that has been successfully configured.
No response when adjusting| Network configuration failed or disconnected.| Please reconfigure the network.
WeChat Mini Programs freezes, disconnects| Poor network signal.| Please reconfigure the network.
Mattress surface collapse| The mattress has been left unplugged for an extended period of time or has a loose plug.| After the mattress is powered on, the mattress will automatically initialize to fill up the collapsed part, and the mattress can also be manually adjusted to any hardness.

Certificate

Shenzhen Shus Smart Home Co., Ltd.
Service Hotline : 400 1816996
Official Website : www.sleeponeai.com
Address :  No. 8, Tangfu Road, Pingshan District, Shenzhen City, Guangdong Province

Warranty Card

Product name…………..
Specification………….
Store…………..
Date of purchase…………
CustomerName…………
Customer number…………..
Customer Address…………
The following are not covered by the warranty policy:

  • Failures caused by not following the instructions for use of this product.
  • Misuse, collision, negligence, liquid ingress, accidents, modifications, unauthorized repairs, incorrect use of non product and accessories.
  • Damage to this product and its accessories caused by human factors.

Maintenance Records

Date| Maintenance content| Replacement parts| Maintenance  worker| User signature
---|---|---|---|---
Maintenance Name| Amount
| | | | |
| | | | |
| | | | |
| | | | |

The color and related data of this product are subject to the actual product. All contents of this manual have been strictly checked, but typography and printing errors and omissions do not rule out. Please understand.
The Ul design of the mini program is subject to upgrade without prior notice. After upgrading, the mini program interface may not match the displayed interface in this manual. We apologize for any inconvenience caused.

FCC Statement
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.

Thank you for choosing
Sleepone Ai Smart MattressShenzhen Shus Smart Home Co Ltd 2BFBZ 1 5 Smart
Mattress - QR Codehttp://weixin.qq.com/r/ehF5YQfE0lqtrUMC90Ro
Shenzhen Shus Smart Home Co., Ltd.
Service Hotline : 400 1816996
Official Website : www.sleeponeai.com
Address :  No. 8, Tangfu Road, Pingshan District,
Shenzhen City, Guangdong Province

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