ROBO-TEK X20 Viper Robot Vacuum Cleaner and Mop User Manual

Robot Vacuum Cleaner
User Manual

X20 Viper Robot Vacuum Cleaner and Mop

Welcome to use
Thanks for using our robot vacuum cleaner.
X20 is a smart robot vacuum cleaner that can plan its own path. It relies on high-precision laser ranging sensors to build a room map in real time and clean it intelligently and efficiently. With a full-featured base station, it can collect garbage and clean mops automatically. Through the mobile phone APP. you can remotely control the robot in real time.
X20 is an essential product for you and your family to get rid of tedious floor cleaning and housework. and enjoy life with peace of mind.

Product List

Product Introduction

State| Starting light
blue light flashed slowly| Recharging light
---|---|---
Network configuration| blue light flashed slowly
Booting| blue light breathing| blue light breathing
Standby| blue light always on| blue light always on
Fault| red light flashing| red light flashing
Docking| Light off| blue light always on
Charging| light off| blue light flashed slowly
Fully charged| blue light always on| blue light always on
Updating| blue light flashing| light off
Turning off| light off| light off
Sleep| light off| light off

Product Introduction

Quick Installation and Use

Installtion

1. Install the Station board from sight up to the slots on both sides of the station When you heare a click it is installed in place and then press other pesitioas slightly to ensure the base plate is completely attached to the ground
   Then put the removacle wash tray to the inner base

2. Place the base staan against wall or flat floor Make sure there is at least 6ft/0.5m of space on both sides at least 4ft/1.2m of space in front and wifi is good condiation and then turn on the power.

3. After placing the clean water tank and sewage tank and dust bag according to instruction plug  in the power cord after the base station powered on the white indicator light will be always on
   Note: Water is required in clear water tank.

Quick Installation and Use

Instruction before using

1. Before using, please remove the bumper protectors and front impact protection film on the robot
2. Power on/off
   Long pressing the button ( ) to turn on the robot. the blue light breathes, the host enters the boot process. When the blue light is always on. then the boot is completed. When the host s n standby, press and hold the button ( ) to shut down. When the light is off. then the shutdown is completed
   Note The host cannot be turned off dunnq charqmq.

Charing
Method 1: After long pressing the button the machine is turned on, pul the robot back into the base station for charging, and the robot will prompt “charging’.
Method 2: Press the button on the robot or the button on the base Station to activate the automatic recharging mode, and the robot will automatically return to the base station for charging.
Method 3: Click the recharge button on the APP to activate the automatic recharge made, and the robot will automatically return to the base station for charging.
Tips:

• Please charge the robot when you use it for the first time. It takes about 5~6 hours to fully charge.
• In order to facilitate the return of the robat to the base station, it is recommended to let the robot start from the base station, and do not move the base station at will.
• Please place charging station in the same area, extra charging station will affect the recharge function of the robot.
• When the power of the robot is low and cannot be turned on, put the robot directly into the base station for charging.
• The robot is equipped with high-performance lithium battery. To maintain battery performance, keep the robot charged during daily use.

Quick Use Guide

Download the APP

1. Scan the QR code or search for “Smart life in App store or google ply to download the App.https://smartapp.tuya.com/smartlife
2. Press and hold the button and button of the robot vacuum at the same time for 3S to enter the network configuration mode, the button light flashes and there is a voice prompt.
3. Enter the home page of APP add device according to the APP prompt. Please refer to the following two distribution network methods.

WiFi Distribution Network Mode

Bluetooth Distribution Network Mode
Quick Use Guide

Clean Mode

Press and hold the button for a few seconds, the robot button light will turn on, and wait for the completion of the startup voice broadcast then you can control the robot to work.

1. Auto Cleaning
   1 Press the button of the robot vacuum to start the cleaning mode, and the robot starts to clean.
   2 Press the bulton of the charging base lightly, and the robot starts to clean.
   3 There are three cleaning modes available for the APP :
   • Sweeping mode: the robot enters sweeping mode, automatically returns to the base station to empty dust after cleaning.
   • Mopping mode: the robot enters mopping mode, aulomalically returns to the base station after the mopping.
   • Sweeping and Mopping mode: the robol enters sweeping and mopping mode, automatically returns to the base station to empty dust and then clean the mop
   Note: The robot will enter drying mode after each cleaning.
   Tips:
   • If the power Is too low, the cleaning task cannot be performed, please charge it before starting the cleaning;
   • If the power 1s too low during cleaning. the robot returns to the charging dock for recharge and resumes cleaning where it left off.

2. Scheduled Cleaning
   Set the scheduled cleaning lime on APP. The robot will automatically start cleaning at the time you set and return to the charging base after cleaning.
   Note:
   • during the scheduled cleaning period, the host will not automatically renew the cleaning and play voice.

3. Smart Area
   1 Area Cleaning
   After Smart Map generated successfully, you can add an adjustable size and location cleaning area. The robot will only clean the selected area.
   2 Designated Room Cleaning
   After Smart Map generated successfully, you can divide the map into different areas according the cleaning needs. You can set one or more cleaning areas. The robot will only clean the selected area.
   3 No-go Zone
   You can set the area that does not need to be cleaned as“No-go Zone”through the APP. and the robot vacuum will not enter the no-go zone.
   Note:
   • Please make sure the robot has generated the smart map. The No-go zone will be lost when the map 1s rebuilt.
   • The No-go zone may be lost due to changes in the location of the self-empty station or furniture. So please try not to move or interfere with the Robot while it is working.
   • Due to the continuous development and upgrade of APP there may be slight adjustment of functions and details, please refer to the actual version.

4. Pause
   When the robot is in the cleaning mode, press any key to pause the cleaning. press the key and the machine will continue to clean, press the key and the robot will return to the charging base and end the cleaning.

5. Docking Mode
   Auto mode: When the battery power is low, the robot will prompt Low power, start docking mode, and returns to the charging station for recharge. Manual mode: In standby mode, press the back button on the host or the base station, or click the back button on the APP After the voice prompt” Turn on the docking mode”, the robot will automatically return to the base station to charge.
   Clean Mode

6. Troubleshooting
   When an abnormality occurs during the operation of the robot, the indicator light flashes red quickly and there is a voice prompt. For the solution, please refer to “Troubleshooting’
   Note: It is in the fault state.

7. Power Off
   If the robot is not used for long time, please turn off the main power switch (It shuts dicwn after 12 hours).

8. Reset Wi-Fi
   When the router changed configuration, password forgot or mobile failed to connect with robot, press and hold and at the same time until the voice prompts, wait for the indicator light flashing blue and follow the APP prompts to reconfigure the network.

9. Do Not Disturb Mode
   Using the APP can manually turn on/off do not disturb mode or modify do not disturb period. In Do Not Disturb mode,the robot will not resume clean and play voice reminder.

10. Cleaning mode
    Through the APP control, you can choose quiet, standard and strong modes, and the default is the standard mode.

11. Dormant Sleep
    No operation for more than 10 minutes, the host will automatically enter sleep state.In sleep state, the indicator light will be off and pressing any key can wake up the robot.

12. All-in-One Station
    Clean tie -obol
    1 When the robet is in swees ng ard mopping mode. to ensure the cleanliness of the mop. it w Il pericd cal y return to the base statior to clean the moa ard replerish the water the robot’s water lank.
    2 After the clear ng task 1s over, Ine vobot val automatical y return to the base station fer dust collection, mop c eaning, water injector and mor drying operations.

All-in-One Station self-cleaning
Tap the self-cleaning button on to activate the sell clening function of the base station When the base station self-cleaning,  pease use the cleaning brush to assist the cleaning

Maintenance

Product parameters

Packing List

Robot

CALL-in -One Base Station

1. This product meets the requirements of “Administrative Measures for the Restriction of the Use of Hazardous Suhstarces n Flectrical and Electronic Products’
2. In the term of environmental protection use, consumers in the normal process of use will not appear harmful substances leakage, precipitation and other problems affecting consumer health, can be assured to use.
3. The environmental protection service life of our products is 10 years. The ‘environmental protection service life” is effective only when the products are used under normal conditions as described in this manual.

Component name/Hazardous
substance| Lead| Mercul| | Hexavalent chromium| Polybrominated
biphenyls (PCBS)| Polybrominated
diphenyl ethers
---|---|---|---|---|---|---
Plastic parts| 3| 0| 0| 0| 0| 0
Hardware| 0| 0| 0| 0| 0| 0
Sweeping electrical circuit
module| 0| 0| 0| 0| 0| 0
Electronic components| 0| 0| 0| 0| | 0
Battery| 0| 0| 0| 0| 0|
Plug power cord (metal part)| x| 0| 0| 0| | 0

This table is prepared in accordance with SJU/T 11364
O: Indicates that the content of the hazardous substance in all homogeneous materials of the part is below the limit requirements specified in GB/T26572
X: Indicates that the amount of the hazardous substance in at least one homogeneous material of the part exceeds the limit requirements specified in GB/T26572
(Note: Some of the parts marked *X” above contain harmful substances exceeding the standard because of the current industry technical level, which cannot be replaced or reduced temporarily. )

Trouble shooting

Security Information

Information about rechargeable batteries

1. Lithium battery
   Important Lithium batteries and products containing lithium batteries are subject to strict transport regulations. If the product (including batteries) needs to be transported for long-term storage, travel, or any other reason, the following shipping instructions must be followed:
   • Remove the battery from the sweeper.
   • Apply a piece of insulating tape to the electrodes of the battery.
   • Reinsert the battery with the tape and close the battery cover.
   • When shipping, pack the product in its original packaging or suitable packaging.
   • Can only be shipped by land, not by air.

2. Storage battery
   • If the product needs to be stored for a long time, please remove the battery first.
   Battery removal steps:
   1 Turn the machine over to the back.
   2 Use a screwdriver or other suitable tool to remove the two battery cover screws.
   3 Take out the battery cover.
   4 Take out the battery.
   • Store the product and battery na cool, dry place.

3. Remove the battery
   • Before disposing of the appliance, the battery must be removed from the appliance.
   • The appliance must be switched off when removing the battery.
   • Batteries should be disposed of safely.

Use Restrictions

• This product is only used for floor cleaning in the home environment, do not use it outdoors (such as open balconies), non-floor (such as sofas), commercial or industrial environments
• Do not use it ina suspended environment (such as duplex floors, open balconies, furniture tops) without guardrails
• Do not use in environments above 40°C, below 0°C, or in environments with any liquid and sticky substances on the ground
• Please hang up the ground cables at home before use to avoid dragging the cables when the host is running
• Please put away fragile items and sundries (such as vases, plastic bags, etc.) placed on the ground to avoid damage to valuables at home when the host ‘s blocked or slightly collided during operation
• Do not allow persons with physical, mental or sensory disabilities, including children, to use or operate this product
• Do nol let children use the robot as a toy. Please supervise children and pets to keep them away when the host is working
• Do not place the main brush cleaning tool in an area that can be touched by children
• Do not place any objects (including children, pets) on the stationary or moving main unit
• Do not let human or pet hair, fingers and other parts close to the vacuum port of the machine when the host is working
• Do not use to sweep any burning objects (such as unextinquished cigarette butts)
• Do nol use for cleaning long-haired carpets (some dark-colored carpets may nol be cleaned properly)
• Do not let the host pick up foreign objects or sharp objects (such as decoration waste. glass, iron nails, etc.)
• Do not use the protective cover of the laser ranging sensor, the upper cover of the main unit and the collision buffer as a handle to carry the machine
• Do not clean or maintain the main unit and the charging stand when the power is turned off or off
• Do not wipe any part of this product with a damp cloth or any liquid
• Please use this product in accordance with the instructions in the manual, any loss and injury caused by improper use shall be borne by the user

Warranty Card Instructions

Robot vacuum cleaner implements after-sales tyree-guarantee service 11 stiict acco’dance wat the “Consumer Rights Protection Law of the People’s Republic of China” and “Product Quality law of the People’s
Reaublic of China’. The coments are as follows:
Warranty Regulations

1. Product returd ard exchange commitmert:
   1 Within ? days from the day after rece pt. consumers may choose to relurh, exchaige or repair the products if the quality problems or failures of the products are verified by the manufacturer’s quality inspection
   2 Within 15 days after receipt of the signature, if the quality problem or faut of the product cccurs and is identified as produc? performarce faull by the after-sales service center, the product can be replaced free of charge

2. Product warranty comm tment
   From the date of purchase by tye user, urder normal and reasonable use, if the product bas quality problems, the whole machine will be guaranteed for one year free of charge.

3. Afler sales serv ce method:
   The after-sales service method cf tne whole ine of intelligent robot vacuum clearers is repaint by mail,
   Ship Repair, When the repair service is required, the consumer will send the product to the designated repair location. During the warranty period, the postage costs imcurred by the mainterance of product qualily problems will be borne by the Xingmi intelligent sweeping robot.

4. Warranty coverage:
   During the warranty period (subyect to the invaice or valid sales voucher), users will be provided with free maintenance for any fault caused by the product itsel? under rormal use,
   Warm hint When you need ‘epa r. please fill in the warranty card accurately anc complete y, and send the card w th the machine, so that we can serve you better
   Send Vacuum to Robo-Tek International 6 Lever Street Campbellfield Victoria 3061

Warranty Card

User Name|
---|---
Full Address|
Phone Number|
Zip Code|
Product Model|
Purchase Date|
Serial Number|
Warranty Date|

Maintenance Record

Maintenance Date| Description of The Fault
and Parts Replacement| Maintenance Center| Maintenance Engineer
---|---|---|---
1| | |
2| | |
3| | |
4| | |

Ph 03 93527 5662 email service@robo-tek.com.au
Robo-Tek International 6 Lever Street Campbellfield
www.robo-tek.com.au
+61 3 9357 5662 03 9357 5662

References

• tek.com.au
• Robotic Pool Cleaners | Commercial & Residential Robots | RoboTek 2023 | 6 Lever Street Campbellfield Victoria 3061

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