Franklin FX10 Wi-Fi 6 Mesh Extender User Manual

Franklin FX10 Wi-Fi 6 Mesh Extender

Specifications:

• Model: FX10
• Wi-Fi Standard: Wi-Fi 6
• Max Data Transfer Rate: AX1800
• Manufacturer: Franklin Wireless Corp

Product Information:

The FX10 Wi-Fi 6 Mesh Extender is designed to extend your whole home mesh Wi- Fi coverage with better performance. It provides more available bandwidth with less congestion for all connected devices on the network. With Wi-Fi 6 capacity, it allows more users and devices to connect simultaneously without compromising speed or reliability.

Package Contents:

• FX10 Wi-Fi 6 Mesh Extender
• Wall Mount Cradle
• RJ-45 LAN Port x2
• Power IN

Product Usage Instructions

Mounting the Extender:

1. Mount the Wi-Fi 6 Mesh extender on the holder.
2. Position it anywhere within reach of a power socket.

Turning on the Device:

Plug the USB Type C Power Adapter into the device and then connect it to a wall outlet. The device should turn on automatically.

LED Behaviors:

Back Panel Button and Connector:

Link Your Device:

To set up your device and wireless service, ensure your Mesh extender is within range of your Mesh controller’s Wi-Fi coverage. Place it closer to the controller if the Mesh LED indicates a weak signal.

FAQ

Q: How do I reset the FX10 Wi-Fi 6 Mesh Extender to factory settings?

A: Press the RST (RESET) button for at least 10 seconds to restore the device to its factory settings.

Introduction

The Wi-Fi6 Mesh Extender (model: FX10) will extend your wireless coverage along with the Wi-Fi 6 router(model: FX20) that will connect to your modem or gateway. The Wi-Fi 6 Extender connects to the Wi-Fi 6 router and extends the Wi-Fi signal throughout your home. The Wi-Fi 6 router role is the Wi-Fi Mesh controller as the Host role, it will allow to connection of the Wi-Fi 6 Mesh Extender. This guide provides a brief introduction how to connect your Wi-Fi6 Mesh Extender to your whole home mesh Wi-Fi system.

Overview

The following topics give you all the information you need to set up your router for the first time.

Parts and Functions

The Wi-Fi 6 Mesh Extender (model: FX10) enables to extend your whole home mesh Wi-Fi coverage along with better performance by ensuring more available bandwidth with less congestion for all connected devices on network. With FX20’s Wi-Fi 6 capacity, it allows more users and devices to connect to the network at the same time without impacting speed or reliability.

This chapter contains the following sections:

• This Box Contains
• Wi-Fi Mesh Extender Overview
• Wall Mount Cradle
• Turn on the Device
• LED Behaviors
  Back Panel Button and Connector

For more information about the topics covered in this manual, visit the support website at https://www.jextream.net/support

This Box Contains

Your package contains the following items:

• FX10 (1 qty)
• User Guide and Terms & Conditions
• AC Adapter (1 qty)

Wi-Fi 6 Mesh Extender Overview

The following numbers on Front and Rear panels indicate interface detail:

1. LINK Status LED
2. Power Status LED
3. MESH Status LED
4. MESH LINK Button
5. RESET Button
6. RJ-45 LAN Port
7. RJ-45 LAN Port
8. Power IN

Wall Mount Cradle

This FX10 with the Wall mount cradle by attaching the power adapters designed to install your Wi-Fi 6 Mesh extender a snap and reduce cord clutter.

1. Mount the Wi-Fi 6 Mesh extender on the holder.
2. Move it to any position you want as long as there is a socket

Turn on the Device

Plug USB type C Power Adapter to the device, then connect to wall. The device should automatically turn on.

LED Behaviors

The following table describes the LED indicators that is located on the router’s front view.

LINK

| • Solid white – The Mesh extender is synced with the Mesh controller (FX20 router) and is working normally.

• Off – Unable to sync with the Mesh controller.

Mesh

| • Solid white – The Mesh extender is ready to sync with the Mesh controller (FX20 Router).

• Blinking white – The Mesh extender is attempting to sync with the Mesh controller once pressing the Mesh-Link button on the backside for 3 seconds.

• Blinking white or red – The Mesh extender failed to sync with the Mesh controller. Move your Mesh extender closer to the Mesh controller as your Mesh extender may place out of range from your Mesh controller or make sure that the Mesh controller mode is enabled on the router Web UI.

• Off – Power is not supplied

Power

|

• Solid white – The Mesh extender finished booting.

• Off – Power is not supplied.

Back Panel Button and Connector

The following table describes the hardware features on the router back view

Mesh-Link

| Pressing the Mesh-Link button for 3 seconds, this Mesh LED is blinking and attempting to sync with the Mesh controller (FX20 Router). The blinking during this process stays on up to 6 minutes.

RST (RESET)

| Pressing the RST button for 5 seconds, your device will restart.

Pressing the RST button at least 10 seconds, your device will restore the factory settings.

Link Your Device

The following topics give you all the information you need to set up your device and wireless service for the first time.

Place your Wi-Fi 6 Mesh Extender

Your Mesh extender must be within range of your Mesh controller’s Wi-Fi coverage in order to sync with it. Indicates the Mesh LED color to RED where to place your Mesh extender in the wickedness Wi-Fi signal. Closer it to your Mesh controller

If you own more than one Mesh extender, your Mesh controller can sync with each other. Place your Mesh extender within range of each other.

Link your Wi-Fi 6 Mesh Extender

Your FX20 router is preset to the Mesh controller mode by default, and your Mesh extender (FX10) is ready to find and sync with your Mesh controller

1. Place your Mesh extender closer to your Mesh controller. For more information, see Place your Wi-Fi 6 Mesh Extender section.
2. Check the WPS LED on your FX20 router. Once the Mesh controller mode is enabled, it will turn on Amber color. Otherwise, please turns on the Mesh controller mode by going through your router’s Web UI where theEasyMesh menu in the Wireless is placed. For more information, see Wireless >EasyMesh section in the FX20 Wi-Fi 6 User Guide.
3. Connect your Mesh extender to a power source. The Power LED turns on white and the Mesh LED turns on white. If the Mesh LED pules white, your Mesh extender will try to find and sync to your Mesh controller automatically. For more information, see Turn on the Device section.
4. Press the WPS button on your FX20 router for 3 seconds. The WPS LED pulse Amber until your Mesh extender will be successfully synced. This process time during will have up to 5 minutes to sync your Mesh extender
5. Press the Mesh-Link button on your Mesh extender for 3 seconds. Within 5 minutes, press the Mesh-Link button on the back of your mesh extender.It will attempt to sync to your Mesh controller.

The Mesh LED pulse white until your Mesh controller will be successfully synced. This process time will take up to 6 minutes to sync your Mesh controller.

SetupYour Device

The following topics give you all the information you need to set up your device and wireless service for the first time.

Step1) Access your FX20 device’s Web UI

Launch an internet browser from a computer or mobile device that is connected to the network. Accessing other menus requires an admin log in.

1. Type http://router.jextream.net or http://192.168.10.1.
2. Login window open and enter a password, and click the “Log in” button

Note: The default password is “password.” It’s recommended to change the password for your security.

Step2) Check Easy Mesh Controller

Go to the Wireless >EasyMesh section from the FX20’s Web UI and check the Easy Mesh Configuration item whether it is turned on or not. make sure that it should turn on for supporting the Wi-Fi Easy Mesh feature.

For more information, see the Wireless >EasyMesh section in the FX20 Wi-Fi 6 User Guide.

Step3) Check Mesh Client List

Go to the Wireless >EasyMesh section from the FX20’s Web UI and check the Mesh Client List in order to see the connected Mesh Extender list.

Once the Mesh extender will join the Mesh controller, it will display the client list along with the Mesh extender MAC Address and an IP Address assigned.

Step4) Monitor Mesh Extender Status

Click the IP address’s link in one of the Mesh Client List or type the IP address on an internet browser, and then, it will move on to the Mesh Extender’s Web UI.

1. Once the Login window opens and enter the password.
2. Enter the default password and click “Log in” button. The default password is “password.” It’s recommended to change the password for your security.
3. Select the Dashboard icon on the top left corner, you can check the status of device information, system information, and LAN/Wireless network connection.

Appendix

The following topics cover items such as troubleshooting, device specifications, applicable warranty and service information, customer service contacts, and applicable trademark and copyright notices.

Troubleshooting

Check below for troubleshooting solutions for common device issues.

Issue: Do not connect your Mesh Extender

If you are experiencing difficulty syncing the Mesh controller (FX20 router) and the Mesh extender, we recommend that your Mesh extender needs to move to the Mesh controller. Once both are synced successfully, and then move your Mesh extender to a specific location where you would like to enable the whole Mesh home system.

1. Place the Mesh extender in the Mesh controller’s location. Use this place only during the sync process.
2. Press the WPS button on the FX20 router’s backside for 3 seconds.
3. Within 5 minutes, press the Mesh-Link button on the Mesh extender’s backside for 3 seconds.
4. Wait until the LINK LED in the Mesh extender turns on.
5. The WPS LED in the FX20’s router will pulse on Amber during attempting to sync.
6. The Mesh LED in the Mesh extender will pulse on White during attempting to sync.
7. Once the LINK LED in the Mesh extends will turn on White, which means that both parties successfully synced, and the wireless connection between them is good.

Issue: Mesh LED color indicates RED

Install your Mesh extender to a new location and connect into a power source. At this new location, check the LINK LED and make sure it turns on White and the MESH LED turns on White. Your Mesh extender synced successfully. If the MESH LED turns on RED or pulses on RED and White, move your Mesh extender closer to the Mesh controller and try again. Your Mesh extender must be within range of the FX20’s Wi-Fi cover area for a good connection to the Mesh controller.

Issue: Reset your Mesh Extender

Your Mesh extender failed to sync. Try repeating Do not connect your Mesh extender section. If the sync keeps failing, try moving the Mesh extender to a different location that’s closer to the Mesh controller. If the sync keeps failing again, press the RESET button on the Mesh extender’s backside for 10 seconds, and then, it will perform to reset your Mesh extender by the Factory value.

Issue: Cannot access the internet

Check your network and Internet connections:

1. Make sure that your Wi-Fi-enabled computer or mobile device is connected to your mesh network.
2. If you are connected to your mesh network but you cannot access the Internet, check to see if your Internet connection is working.
3. Launch a web browser from a computer or Wi-Fi device that is connected to the network.
4. Type http://router.jextream.net or http://192.168.10.1.
5. Enter login password, the default password is “password”.
6. Click the Dashboard icon and check that an IP address is shown for the Internet port in the WAN information.
7. If the IP address field is shown for Empty, your router did not obtain an IP address from your ISP. You might need to force your cable or DSL modem to recognize your new router by restarting your ISP modem. See the Basic Connection user guide for more information.
8. If your router obtained an IP address, but your computer does not load any web pages from the Internet, your computer might not recognize any DNS (Domain Name System) addresses which will be a host on the Internet that translates Internet names to IP addresses.
9. You can configure your computer manually with DNS addresses, as explained in your operating system documentation. If your computer obtains its information from the router, reboot your computer, and verify the IP address.

Specifications

The following tables list the specifications for the mobile broadband device, the AC charger, and the materials.

10BASE-T or 100BASE-TX or 1000BASE-T, RJ-45

Wireless Standard| Maximum wireless signal rate complies with the IEEE 802.11 b/g/n/ac/ax standard.
Operating frequency range| 2.4 GHz – 2.412–2.462 GHz (US)

5 GHz – 5.18–5.24 + 5.745–5.825 GHz (US)

802.11 security| WPA-PSK, WPA2-PSK, WPA2/WPA Mixed, WPA3-PSK and

WPA3/WPA2 Mixed

UCB Type C Power Adapter Specifications

Materials Specifications

Warranty and Service

The following topics outline your device’s warranty and service information.

Warranty

Your device purchase includes a Warranty.

• Confirm shop name and purchase date.
• Read the contents of the Warranty and keep it in a safe place.
• Check the warranty period in the Warranty.

Services

Before submitting your device for repairs, contact Service Provider’s Customer Service or General Information; be prepared to describe the problem in detail.

• During the warranty period, repairs will be made under the terms and conditions described in the Warranty.
• After the warranty period, repairs will be upon request; if said repairs can be made, you will be charged for them.

Customer Service

• For mobile broadband device or service information, call general information. For repairs, call your Service Provider’s customer assistance.
• Trademarks and Copyright Information
• The names of companies, products, and services used in this guide are registered trademarks or trademarks of the respective companies. JEXtreamlogo is trademark or registered trademark of Franklin Wireless Corporation in US. Copyright © 2023Franklin Wireless Corporation. All rights reserved.

FCC Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Warning: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Warning: Changes or modifications to this unit not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment.

FCC Radiation Exposure Statement （Body＞20cm）

This equipment complied with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

References

• router.jextream.net - JEXtream
• router.jextream.net - JEXtream
• Support - JEXtream
• Support - JEXtream

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