Giantex HZ10129 Artificial Plant User Manual

May 15, 2024
GIANTEX

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Giantex HZ10129 Artificial Plant

Giantex-HZ10129-Artificial-Plant-fig-1

Product Information

Specifications

  • Product Name: Plante artificielle Planta Artificial Pianta artificiale Sztuczna rolina
  • Model Number: HZ10129
  • Languages: EN, DE, FR, ES, IT, PL

Product Usage Instructions

Before You Start
Read the important safety information provided in the instruction booklet and keep it for future reference.

Return / Damage Claim Instructions

  • Do not discard the box or original packaging. If a return is required, the item must be returned in the original box. Take a photo of the box markings for identification purposes.
  • If there is any damage, take a photo of the damaged part and send an email with the images and a description of your claim to the marketplace where you purchased the item.

FAQ

How should I contact customer service for returns or claims?
Contact us via phone, email, or through the contact form provided. Attach photos of the product and describe your claim for assistance.

Before You Start

  • Please read all instructions carefully.
  • Retain instructions for future reference.
  • Separate and count all parts and hardware.
  • Read through each step carefully and follow the proper order.
  • We recommend that, where possible, all items are assembled near to the area in which they will be placed in use, to avoid moving the product unnecessarily once assembled.
  • Always place the product on a flat, steady and stable surface.
  • Keep all small parts and packaging materials for this product away from babies and children as they potentially pose a serious choking hazard.

Return / Damage Claim Instructions

  • DO NOT discard the box / original packaging.
    In case a return is required, the item must be returned in original box. Without this your return will not be accepted.

  • Take a photo of the box markings.
    A photo of the markings (text) on the side of the box is required in case a part is needed for replacement. This helps our staff identify your product number to ensure you receive the correct parts.

  • Take a photo of the damaged part (if applicable).
    A photo of the damage is always required to file a claim and get your replacement or refund processed quickly. Please make sure you have the box even if it is damaged.

  • Send us an email with the images requested.
    Email us directly from marketplace where your item was purchased with the attached images and a description of your claim.

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