true Induction TI-4B Quadruple Burner Induction Cooktop Instruction Manual

true Induction TI-4B Quadruple Burner Induction Cooktop

Thank you for purchasing the True Induction 30 30-inch induction Cooktop unit. Please read the entire instruction manual before using your unit. If you have any questions regarding the True Induction Cooktop, please visit TrueInduction.com or call: 1-877-862-7049 Before installation, record the model and serial number as found on the front of your cooktop. If you require service or call with a question, please have this information ready.

• Model Number……………………………………………
• Serial Number……………………………………………

About Induction Cooking

• Induction cooking is a safe, advanced, efficient, and economical cooking technology.
• It works by electromagnetic field generating instant heat directly in the cookware bottom, rather than indirectly through heating the glass surface.
• The glass becomes hot only because the cookware warms it up.
• Our induction cooktop has been tested and complies with Part 18 of the FCC Rules for ISM equipment.
• The product meets the FCC requirements to minimize interference with other devices in residential installation.

Important Safety Information

• IMPORTANT Keep these instructions handy for future use.
• The appliance is manufactured in compliance with the relevant safety standards.
• WARNING: Read all instructions carefully before installation and operation of the appliance.
• WARNING: Failure to follow these warnings could result in a fire or explosion that causes property damage, personal injury or death. To reduce the risk of fire, electric shock or injury, take the following precautions:

Intended Use

• This appliance is designed for built-in household use only.
• DO NOT use outdoors.
• DO NOT use the appliance to heat a room.

WARNING Cooking Safety

• DO NOT allow aluminium foil, paper or cloth to come in contact with a hot element.
• Avoid preparing food in aluminium foil or plastic containers over the hot cooking zones.
• Protective liners – DO NOT use aluminium foil to line the cooking zone, drip bowls or oven bottoms, except as suggested in the manual. Improper use of electric shock or fire.
• DO NOT allow pans to boil dry or empty.
• Never leave the cooktop unattended when in use.
• Always use the proper pot and pan size.
• The use of undersized cookware will expose a portion of the hot element, which can result in the ignition of clothing or personal burners.
• Always remove the covers on sealed or canned goods and before heating to avoid an explosion.
• Close supervision is necessary when any appliance is used by or near children.
• DO NOT touch hot surfaces. Use dry potholders to hold the handles of pots and pans.
• Use only dry potholders – moist or damp potholders on hot surfaces may result in burns from steam. DO NOT let the potholder touch the hot heating element.
• DO NOT use a towel or other bulky cloth.
• We strongly recommend that a person with physical or mental impairments not use the appliance unless accompanied by a qualified person. The same recommendation applies to children.
• When the unit is on, DO NOT touch outside the control panel as the surface may contain residual heat. It is important to be aware that the unit’s surface will remain hot for a short time after use. DO NOT touch any hot surfaces.

WARNING Cleaning Safety

• DO NOT use steam cleaners or high-pressure cleaners to clean the cooktop, as this may result in electric shock.

Condition of Unit

• WARNING: DO NOT operate any appliance with a damaged cord or after the appliance malfunctions or has been damaged in any manner. Return the appliance to the nearest authorized service facility for examination, repair, or adjustment.
• IMPORTANT: DO NOT cook on a broken cooktop. If the cooktop breaks, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock.

IMPORTANT Environment of Unit

• To reduce the risk of fire, DO NOT let any objects (glass, paper, etc.) obstruct the inlet and outlet of your cooktop.
• To reduce the risk of electric shock, DO NOT mount the unit over a sink.
• To reduce the risk of fire, DO NOT store anything directly on top of the appliance surface when the appliance is in operation.
•  Always have a working smoke detector in or near the kitchen.
• CAUTION DO NOT leave lids or other metal objects such as knives, forks or spoons on the cooktop. If the cooktop is turned on, these objects can heat up quickly and may cause burns. DO NOT place rough or uneven objects on the unit as they may damage the surface. If the cooktop is near a window, ensure that curtains DO NOT blow over or near the unit.
• IMPORTANT: DO NOT use the cooktop as a work surface. Certain substances such as salt, sugar, or sand can scratch the glass ceramic surface. DO NOT store hard or pointed objects over the cooktop as they can damage the unit if they fall on top.
• DO NOT put detergents or flammable materials in the equipment installed under the cooktop.
• While cooking any overflowed fat or oil on the cooktop may ignite. There is a risk of burning and fire; therefore, control the cooking process at all times.
• The use of accessory attachments is not recommended by the appliance manufacturer; doing so may cause injuries.
• Items with a magnetic field such as radios, televisions, credit cards, cassette tapes etc., can affect the unit.
• The marked electrical rating should be at least as great as the electrical rating on the appliance.
• To prevent accidents and achieve optimal ventilation, allow for sufficient space around the cooking area.
• CAUTION: DO NOT store items of interest to children in cabinets above the range or on the backguard of a range. Children climbing on the range to reach items could get hurt or seriously injured.

Environment of Unit

• Use proper cookware size – This appliance is equipped with four Cooking Elements of different sizes. Choose cookware with a flat bottom large enough to cover the unit heating surface. The use of undersized cookware will expose a portion of the heating surface where direct contact may be made and cause serious injury. Compatible cookware will improve efficiency.
• To reduce the risk of burns, ignition of flammable materials, and spillage due to unintentional contact with cookware, the cookware handles should be turned inward and not extend over adjacent heating surfaces.
• Wear proper apparel – loose-fitting or hanging garments should never be worn while using the appliance.

WARNING Power Cord Safety

• WARNING: To protect against electric shock, DO NOT immerse the cord, or main body in water or any other liquid.
• DO NOT let the cord hang over the edge of the table or counter.
• DO NOT allow a cord to touch the hot surface. A short power supply cord or detachable power supply cord should be used to reduce the risk of becoming entangled in or tripping over a longer cord.
• Always attach the plug to the appliance first, then plug the cord into the wall outlet. To disconnect, turn any control to OFF, then remove the plug from a wall outlet.
• The cord should be arranged so that it will not drape over the countertop where it can be pulled on by children or tripped over.

Service and Repair Safety

• WARNING: DO NOT repair or replace any part of the appliance unless specifically recommended in the manual.
• All other services should be referred to a qualified technician.
• There are no user-serviceable parts on this appliance. Only an authorized service representative should sttempt to service your cooktop.

This product may not be treated as household waste. Instead, it should be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of the product. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Cooktop Features

1. Left Front Cooking Zone
2. Left Rear Cooking Zone
3. Right Rear Cooking Zone
4. Right Front Cooking Zone
5. Ceramic Glass
6. Right Rear Cooking Zone Controls
7. Right Front Cooking Zone Controls
8. Left Front Cooking Zone Controls
9. Left Rear Cooking Zone Controls
10. Control Lock Indicator Light
11. Main Power Indicator Light
12. Main Power ON/OFF
13. Control Lock
14. Power Lever & Residual Heat Display
15. Cooking Zone Symbol
16. Power ON/OFF
17. Increase Power
18. Decrease Power
19. Minute TImer Display Window & Cooking Element Symbol
20. Minute Timer Setting Up
21. Minute Timer
22. Minute Timer Setting Down

Specifications

Heat Setting Displays

Using The Cooktop

Controls Lock
To Lock

• Controls Lock is activated when the cooktop is off: Controls Lock prevents activation of any sensor key, except for the Lock keypad, so you must deactivate the control lock first, then touch the main POWER keypad to turn the cooktop.
• Controls Lock is activated during the cooktop use: Controls Lock prevents activation of any sensor key, except for the ON/OFF, Power and Lock keypad. Touch and hold Lock keypad for 3 seconds, a “beep” will sound and the indicator light above the Lock keypad will be lit up.

To Unlock
Touch and Hold the Lock keypad for 3 seconds, a “beep” will sound, and the indicator light will turn OFF.

To Turn On The Cooktop
While in the Standby Mode, touch the Main Power keypad, a “beep” will sound and the indicator light above the Power keypad will be lit up, indicating that the induction cooktop functions are ready to use. The unit will automatically return to Standby Mode if no cooking elements are set within 30 seconds.

To Turn Off The Cooktop

1. Touch the ON/OFF key of the cooking element to shut off the cooking element.
2. Touch the Main Power keypad to turn off the entire cooktop, a “beep” will sound and all indicator lights will turn off, indicating the cooktop has entered into the Standby Mode.

Operating The Cooktop Elements

To turn on one or more Cooking Elements, place a compatible pot or pan on the desired cooking element. With the cooktop being ON as mentioned above, touch the ON/OFF keypad of the desired cooking element, the Power display will show a “5”, indicating the unit heat at level 5.

Power Management

Touch the “-” key or “+” key to adjust the desired power level; NOTE: During cooking, the unit is equipped with safeguards against parching.
NOTE: Heating will appear intermittent phenomenon when a cooking element is used for frying, stir-frying, grilling and other high-temperature cooking formats.

Automatic Power Level Control
The power lever displayed may be different from the actual power lever at the power-sharing and high-temperature range. To prevent the cooktop from overheating, the power level is controlled automatically.

Power Boost

Touch the “+” key to level 9, then press once to enter into Boost Mode, the power display will show a “P”. The “Boost” function is used to cook at maximum power for a short period (maximum 10 minutes). The power is reduced to level 9 at the end of the maximum boost time. In the Boost status, touch the “-” key or after 10 minutes the Power Boost setting will switch off automatically, the Power Boost indicator light will turn off, Power digital will switch from “P” to “9”.

• WARNING: Power Boost is only recommended for BOILING WATER.
• WARNING: DO NOT leave a pot unattended while in Boost Mode or other high-power settings.

Power Sharing

Four cooktops are divided into two separate cooking areas, the right and left side cooking elements share the power of an inverter.
Power sharing is activated when the cooking element in the same area is activated; the controls adjust the power automatically for “Power Sharing”. This power sharing is administered by unit’s microprocessors, which will alternate power in one area.
Power Sharing Tips: Remember to select the power setting last for the cooking element you want to maintain at full setting heat. To maintain full setting heat for two items, place one item on an element in one section (left side), and the other item on an element in another section (right side).

Residual Heat Indicator

After using any of the Cooking Elements, the cooking area will remain hot. Even after turning off the entire unit, the surface of the cooktop will remain hot for some time. The digital display for the Cooking Element will show an “H” (shown above) to warn the user that the surface is hot to touch (Hot Surface Indicator) after the Cooking Element switches off. Wait until the “H” is no longer displayed to clean the unit. You may turn the Cooking Element back on even if the “H” is displayed.

Set Timer

The automatic timer settings range from 1 minute to 99 minutes. (NOTE: There is no “seconds” and “hours” display, only minutes). The red dot next to the Time symbol indicator will illuminate indicating that the cooking elements are selected.
While cooking, touch the Timer keypad until the time light of the desired cooking element is ON, The Time digital display reads “00” and blinks; Touch the “+” or “-” key to set the desired number. Once the Timer is set and no “+” or “-” keys are pressed for 5 seconds, the Minute Timer begins the countdown and the timer display will stop blinking and will stay on in the display. Once the Minute Timer reaches “00”, a “beep” will sound, indicating that the time is up, and the Particular Cooking Element will automatically shut off.
If you want to set another burner to switch off automatically, touch the Timer key until the desired time symbol indicator blinks, and repeat the same steps above.

If you want to check the remaining time for another Cooking Element, touch the Timer key until the time symbol indicator for the desired Cooking Element blinks. If more than one switch-off time is programmed, the shortest time remaining will show in the Time digital display, and the indicator for that particular burner will blink.

Cancel Timer

• Touch the Timer key until the Time symbol indicator for the desired Cooking Elements blinks, then touch the “+” or “-” to set the timer to 00.
• The Time digital display will blink for 5 seconds and then turn off, indicating that the timer of the selected cooking element has been cancelled.

Operational Cooktop Noises

Cookware Noise

The induction fields are generated by electronic equipment, which is pretty much silent but they do produce heat at high power levels. A soft-sounding cooling fan runs when the unit is running multiple cooking elements at high settings at once or when a cooking element is set at very high power settings.
What can sometimes produce sound with induction cooking is not the induction equipment but the cookware itself. Slight sounds may be produced by different types of cookware. Some of the possible causes include:

• Heavier pans such as enamelled cast iron produce less noise than a lighter-weight multi-ply stainless steel pan; Lightweight cookware may also vibrate. Heavy-weight quality cookware is recommended.
• Cookware with irregular or warped bottoms can vibrate audibly on the ceramic glass surface, though again typically only at high power settings.
• A “cracking” noise may be heard if the cookware base is made of a layer of different material.
• A low “humming” noise occurs when cooking, which is normal, particularly at high-power settings.
• Whistling can occur if both elements are being used at the same time at the high settings, and the cookware has bases made of a layer of different material.
• Loose-fitting handles on cookware, typically when riveted on, can vibrate slightly.
• High-quality cookware of solid cast iron including enamelware will lower the noise.

Compatible Cookware

• The quality of your cooking is dependent on the cookware you use. Because induction cooking requires a magnetic vessel for heating, only certain materials can be used on your cooktop.
• Induction requires pots and pans that are made of ferrous (meaning magnetic) materials.
• Check your cookware’s retail box for the induction symbol. To tell if your current cookware is compatible with the induction technology, grab a magnet and see if it holds to the bottom of the cookware. If your magnet stays on then your cookware is ready to be used on the True Induction cooktop!

• Visit TrueInduction.com for more information about our compatible cookware collection.
• Optimally the cookware will have this induction image on the retail box:

NOTE: Some cookware can produce noises when used on induction cooking zones.
This is not a function in the cooktop, and its function will not be impaired in any way as a result.

Cleaning Your Cooktop

Please follow these directions along with Important Safety steps for cleaning, as advised at the beginning of the manual. Use a ceramic glass cleaner on the glass cooktop. To maintain and protect the surface of your glass cooktop, follow these steps:
Before using the cooktop for the first time, clean it to protect the top and make cleanup easier.

1. Daily use of ceramic glass cleaner when the cooktop is cool will keep the cooktop looking new.
2. Shake the cleaning solution well. Apply a few drops of ceramic glass cleaner directly to the cooktop.
3. Use a paper towel or a soft cleaning pad for the ceramic surface to clean the entire cooktop surface.
4. Use a dry cloth or paper towel to remove all cleaning residue. No need to rinse. Never run the cooktop underwater.

Cleaning Burned on Residue:
NOTE: It is very important that you DO NOT use the cooktop until it has been thoroughly cleaned.
WARNING: Damage to the glass surface may occur if you use scrub pads or any other type of abrasive cleaning materials.

1. Allow the cooktop to cool.
2. Spread a few drops of the ceramic glass cleaner on the burned residue area.
3. Using the ceramic glass cleaning pad, rub the residue area, applying pressure as needed.
4. If any residue remains, repeat the steps listed above.
5. For additional protection, after all residue has been removed, polish the entire surface with the ceramic glass cleaner and a paper towel.

Cleaning Heavy Burned on Residue

1. Allow the cooktop to cool.
2. Use a single-edge razor blade scraper at approximately a 45-degree angle against the glass surface, and scrape off the residue.
3. After scraping off the residue, apply a few drops of the ceramic glass cleaner on the entire burned residue area. Use the cleaning pad to remove any remaining residue.
4. For additional protection, after all residue has been removed, polish the entire surface with the ceramic glass cleaner and a paper towel.

Metal Marks and Scratches:
Be careful not to slide pots or pans across the cooktop surface. It will leave behind metal markings. These marks are removable using the ceramic glass cleaner along with the cleaning pad for the induction cooktop.
If pots with a thin overlay of aluminium or copper boil dry, the overlay may leave black discolouration on the cooktop. This should be removed immediately before using the cooktop again or the discoloration will become permanent.
NOTE: If cracks or indentations in the glass surface occur, the cooktop glass will have to be replaced. Contact the manufacturer for assistance.

Troubleshooting Guide

If you encounter the following problems while using your cooktop, check the guide below to see if you can correct the problem yourself before calling for assistance or service:

• Power outage

• Installation wire not complete

• The circuit breaker has tripped or the fuse is blown

|

• Make sure the Lock mode is turned off

• Check house lights to confirm the power outage

• The cooktop does not heat

|

• No cookware or improper cookware placement on the cooking element

• Incorrect cookware size for the selected cooking element

• Cookware is not properly resting on the cooking element

• Incorrect cooking element selected

• No power to cooktop

|

• Make sure that the cookware is centered on the cooking element, and that the cookware is also of the correct type for induction cooking. See Compatible Cookware

• The bottom of the cookware must be large enough to cover the cooking element completely. See Compatible Cookware

• Cookware bottoms must be flat and centered on the cooking element. See Compatible Cookware

• Make sure the correct control is ON for the cooking element being used

• See “Cooktop does not work” above

• Cooktop turns off while cooking

| • The cooktop internal heat sensor has detected high temperatures inside the cooktop, activating automatic shut-off

• Liquid or object in the controls ares

|

• Make sure the cooktop vents are not blocked

• The cooktop features an automatic shut-off feature that turns off the entire cooktop if any cooking element has been on continuously for 2 hours

• The cooktop control panel may register liquids or objects obstructing the panel, which can cause the cooktop to shut off. Clean up spills or remove objects and restart the unit

If you encounter the following problems while using your cooktop, check the guide below to see if you can correct the problem yourself before calling for assistance or service:

• Power boost does not work

| • Boost function is not available if adjacent burner is in use (2 burners in the right zone or 2 burners in the left zone|

• See Power Sharing

• The fans keep running for one minute after the cooking element has been switched off|

• The electronics are cooling down

|

• This is a normal occurrence

• “E” appears in the power display

| • Electronics fault error message of particular cooking element|

• See E0, E1, E2, E3, E7, E8, E9, EE

• “E0” appears in the timer display

|

• IGBT overheating

| • Turn off unit to allow IGBT to cool, then restart the unit

• “E1” appears in the timer display

|

• No cookware found or improper placement of cookware on the cooking element

| • Make sure that the cookware is centered on the cooking element, and that it is also induction compatible. See Compatible Cookware

• “E2” appears in the timer display

|

• Supplied voltage to cooktop is too low

| • This may be caused by a reduced voltage being supplied to the house circuit. If connections are correct and the supplied voltage returns to normal, the code will disappear
• “E3” appears in the timer display| • Supplied voltage to cooktop is too high| • This may be caused by increased voltage being supplied to the house circuit. If connections are correct and the supplied voltage returns to normal, the code will disappear
• “E7” appears in the timer display| • NTC1 Break off| • Turn the cooktop OFF; then pull the plug out for about 30 seconds. Then reinsert the plug and turn the cooktop on using the POWER pad. If the error message is still displayed, call for service
• “E8” appears in the timer display| • NTC1 Short circuit
• “E9” appears in the timer display| • NTC2 Break off
• “EE” appears in the timer display| • NTC2 Short circuit
• Noise| • Noise like humming, crackling and buzzing| •    This is a normal occurrence, See

Operational Cooktop Noises

Installation Instructions

IMPORTANT SAFETY INFORMATION

• WARNING: Installation and service must be performed by a qualified installer or service technician.
• IMPORTANT: Read and save these instructions for future reference.
• DANGER: Always read and obey all safety information, failure to follow these instructions can be killed or seriously injured.

Before Installing the Cooktop

1. Visually inspect the cooktop for damage.
   Also, make sure all cooktop screws are on tight.

2. Record the model and serial number as found on the bottom of your cooktop. When ordering parts for or making inquiries about your cooktop, always be sure to include the model and serial numbers and a lot number or letter from the serial plate on your cooktop.

3. Cutout dimensions of the countertop.

4. Make sure the wall coverings, countertop and cabinets around the cooktop can withstand heat (up to 200°F) generated by the cooktop.

5. Gently lower the cooktop into the countertop cutout.

NOTE: Do not seal the cooktop to the countertop, the cooktop must be removable if service is necessary.

Electrical Connection

• IMPORTANT Observe all governing codes and local ordinances.
• Model TI-4B needs 40 Amp service.
• Maximum Connected Load
• Model TI-4B – 7.4kW at 240 VAC, 6.4kW at 208 VAC

The Induction Cooktops must connect to a separate, grounded wire, single- phase, AC-only electrical supply with their circuit breaker. These appliances must be installed following National Electrical Codes, as well as all state, municipal and local codes. This appliance must be supplied with the proper voltage, frequency, and amperage, which is protected by a properly sized circuit breaker or time delay fuse.

The cable from the appliance is equipped with 3-wires:
If 3-wire Cable from Home Power Supply
IMPORTANT: Use the 3-wire cable from Home Power Supply where local codes permit a 3-wire connection.

If 4-Wire Cable from Home Power Supply
IMPORTANT: Use the 4-wire cable from Home Power Supply where local codes do not allow grounding through neutral.

Electrical Ground is Required on this Appliance
WARNING The cooktop conduit wiring is approved for copper wire connection only, if you have aluminum house wiring, use only special connectors which are approved for joining copper and aluminum wires conform with local codes and ordinances. Follow the electrical connector manufacturer’s recommended procedure closely.

Installation – 30” (76.2cm) Model TI-4B

Cooktop Dimensions

A. Width| B. Depth| C. Height
30”(762)| 21”(533)| 2 ¹⁄8”(55)

All dimensions are stated in inches and (mm).

DO NOT obstruct these areas.
IMPORTANT: For perfect ventilation, provide a vent of under the countertop, in the front of the cabinet and in the back of the cabinet.
The ventilation opening is to extend the full length of the cooktop cutout.

After Installation

1. Remove all the stickers and items from the top of the cooktop surface.
2. Clean cooktop before use. Dry with a soft cloth. See Cleaning Your Cooktop for reference.
3. Read Using The Cooktop.
4. Turn on the power to the cooktop.
5. Verify all functions operation properly.

NOTE: If the cooktop does not work, or you met any problem in your operation, please check that the circuit breaker for the house has not tripped or has not blown. For more information, please see Troubleshooting Guide. If you do not solve the problem by yourself, please call us for assistance or service.

References

• Induction Cooktops by True Induction | Single & Double Burner Cookers

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