GARGANTUA F5M11 Series Restaurant Service Robot User Manual

GL F3
Gargantua Series Restaurant Service Robot
Product User Manual
Model：F5M11

2022-12-01 rev.1.0

Overview

GL-F3 Gargantua series restaurant service robot is a commercial smart food delivery robot developed by Gargantua (Suzhou) Robot Co., LTD. It is designed to empower the intelligent transformation of restaurants and banqueting rooms by replacing manual  labor with machines to reduce operation costs and improve service efficiency. The product provides a full range of functions, including multipoint food delivery, one-touch tray return, call for delivery, multi- robot collaboration, smart obstacle avoidance, and  autonomous recharging. By introducing the smart robot services, restaurants will be able to build a creative brand image and enhance competitiveness

Exterior

Product Size

Product Parameters

housing
Screen| 8-inch, 1280×800 resolution
Sensors| Two depth sensors working in tandem, magnetic sensors, bumper sensors, lidar, and other  sensors.
Full-robot net weight| 64kg
Maximum load capacity| 30kg
Tray| 3-tier Anti-skid Tray
Top：426356215
Middle：426380240
Bottom：396404240（LWH Unit:mm）
Each floor 10kg
Minimum width for passage| Minimum 750 mm
Network ports| 4G/WIFI
Lidar Sensor| Count：1units
Max Scan Radius：30m，360°
Depth Sensor| Count：2units
Detection Range：0.4m – 2m
Bumper sensors| Count：2units
Min Detection Range：1 cm
Mapping Performance| Map Resolution| 5cm
Max Mapping Area| 500m x500m
Motion Parameters| Max Move Speed| 1.0m/s
Max Slope Performance| Slope 17.5%（Slope
Angle10°）
Passing Obstacle Height| 2cm
Passing Obstacle Width| 4cm
Battery| Charging Time| ＜4.5h
No-Load Operating Time| ≥9.5h

Figure 1-4 The GL·F3 Robot Parameters

Product Functions

Multi-language Support
When you first use the robot, you can select a language among Chinese, Japanese, Korean, and English depending on your needs, and the voice messages will be available in the selected language.

Food Delivery
The primary function of GL-F3 is to deliver food. When you select the manual operation mode, enter the food delivery interface, put the tableware and food on the designated tray, select the corresponding tray and delivery location on the screen, and tap  “Xiaolan, setting off!”. The robot will automatically deliver the meal tray to the designated location and return after the customer picks up the meal.

Select “Manual Operation Mode”

Select the food delivery location in the right list.
Put the meal tray into the tray, select the corresponding tray and its delivery location on the screen, and tap “Xiaolan, setting off!”

Pick up the meal
After reaching the delivery location, the robot will remind the customer to pick up the meal via voice alert. The customer only needs to tap “Arrived” after meal pickup.

Manual Tray Return
On the food delivery screen, tap the mode switch icon in the upper right corner.

Tap “Tray-Return” Mode”

Select the table for tray return and tap “Go”

Complete tray return
When the robot reaches the tray return position, it will provide a voice alert to remind the attendant to collect empty meal trays. After collecting the empty meal trays, the attendant taps “Recycle Complete”. The robot automatically takes the meal trays to the  cleaning point.

Call for Delivery
In traditional restaurants, snacks and drinks are placed in a certain position, which is inconvenient for diners to fetch them. To improve the dining experience, you can place items in the robot’s tray in advance, and diners can call the robot to deliver items to  designated tables.
The robot will automatically deliver the items after the diners scan the code and return automatically after the diners confirm the pick-up.

Call for Tray Return
Currently, meal trays are mainly returned by the attendants or by the cleaning staff as requested by the attendants. GL-F3 redefines the tray return mode, where the robot is called by the diners or attendants to automatically return the meal trays and deliver  them to the cleaning point.

System Capabilities

Autonomous Path-Finding and Obstacle Avoidance
GL-F3 is equipped with SLAM localization and navigation, which, through predeployment, enables automatic navigation and path-finding, automatic obstacle and pedestrian avoidance, and accurate delivery of food, goods, and meal trays to the destination.

Multi-robot Collaboration
Multiple GL-F3 robots can work simultaneously in the same scenario. They synchronize information with each other, automatically avoid when they meet in narrow aisles, and queue up when picking up food, so as to complete their respective delivery tasks in an  orderly manner.

Autonomous Recharging
The robot automatically checks whether the battery is sufficient during the tasks. When the battery level falls below a preset threshold, the robot will automatically return to the charging station for recharging and continue to work when fully charged.

360° Protection
The robot uses multi-sensor fusion methods such as dual-depth cameras, magnetic sensors, bumper sensors, lidar, and ultrasound to accurately identify and avoid moving, static, and suspended obstacles. It also has fall-resistant and collision-resistant protection  and emergency stop features, making the delivery process fully protected, secure, and reliable.

Cloud Management Platform
The Gargantua smart cloud management platform enables real-time monitoring of robot devices. Leveraging features of online management, information statistics, and device monitoring, it is capable of providing accurate data models for restaurants, thus  empowering them to improve overall operation capability and service quality.

Unpacking and Initial Use

Package Disassembly

1. Lower the front wooden pallet and cut the tape used to seal the top of the packaging.
2. Remove the bubble wrap and four corner pads.
3. Remove the packaging.
4. Remove the front bubble wrap at the lower part and push down the product along the wooden pallet.

Position of the Charging Station
Make sure the charging station is placed against a wall with sufficient space left around it, that is, more than 0.35m on both sides and more than 1m at the front.
Do not place the robot next to a mirrored wall or in a hollowed-out area.
Do not place the charging station on soft ground (such as a carpet) which will cause height difference and make the robot fail to charge.
During actual application, mark the location of the charging station to prevent incorrect recovery after moving.

Power-up & Power-off
Power-up：
Long press the power switch until the power switch indicator lights up.
Power-off：
Long press the power switch until the power switch indicator goes off.
Notes: When you use the robot for the first time, place the charging station against a wall and plug it in, and make sure the power indicator of the charging station is green. Then align the charging port of the robot with the charging station. The robot will start  automatically.

Initial Use
For initial use, please refer to the deployment instructions or contact the deployment technician.

Charging
Align the charging pad of the robot with the charging electrode of the charging station. When the front light band of the robot lights up, the charging process starts.

Emergency Stop

Emergency Stop Button
In an emergency, pressing the emergency stop button will immediately stop the robot and abort all motion control commands. Also, it is hard to push the robot manually.

Resume Operation
When the emergency stop button is rotated clockwise, the robot resumes operation and starts to receive new control commands and perform tasks.

Brake
Pressing the brake button with the finger will stop the robot, and pressing this button again will release the brake.

Debugging Port
The debugging port is generally used for factory commissioning, firmware upgrade, and after-sales maintenance.

Maintenance

General Maintenance
Charging station — Use a soft dry cloth to wipe the charging station and charging electrode in the power-off state.

Maintenance Frequency
Robot maintenance primarily includes tray cleaning , clearance inspection around the radar, foreign matter inspection around drive wheel and universal wheel, and charging station inspection.
The maintenance frequency can be adjusted based on the environment, frequency, intensity, and temperature of robot use.

Figure 5-2 Maintenance Frequency

Special Notes

Charging Station Deployment
To avoid faults or damage, do not use the robot in the following scenarios:

1. Overloading transportation
   Do not tray more than 10kg items in a single pallet.

2. Passing obstacle height
   Please ensure that there are no obstacles higher than 20mm in front of the robot, since the robot can only pass obstacles with a maximum height of 20mm. Avoid having the robot take paths across uneven ground or other surfaces with large variations in  height.

3. Mechanical impact
   Do not push or hit the robot.

4. Temperature/humidity
   Do not use or store the robot in wet locations, or overly hot or humid environment.

5. Ground obstacles
   Please make sure that the robot’s path is clean and free of obstacles such as cables or other items.

6. Outdoor use
   Do not use the robot outdoors.

7. Use the robot only at altitudes below 2000m.

Precautions

1. Users are forbidden to remove and replace the battery by themselves. Using a battery of incorrect type may cause an explosion. If the battery needs to be replaced, contact the manufacturer first and use the same or similar type of battery recommended by  the manufacturer.
2. Used battery management: Used batteries should be collected in a designated area or recycled by the battery manufacturer. Do not put used batteries and circuit boards and their components that may contain batteries together with other waste products.  For battery recycling, please contact the local recycling agency.
3. Contamination prevention: Avoid placing the robot in an environment where contaminants exist for long periods of time (e.g., dust, acids, corrosive gases, salts). For minor contamination caused during the delivery and use process of the robot, clean it  promptly by referring to the maintenance manual.
4. Radiation prevention: External light sources (e.g., lasers) will affect the operation of the robot. If any external light source exists in the environment, isolation measures should be taken to avoid interference with the robot which may result in exceptions  during robot operation.
5. Mechanical impact protection: To prevent bumper or collision, make sure that the robot’s path is clean and free of foreign mattes. Do not push or hit the robot while it is carrying out its functions. Otherwise, the robot may malfunction.

Storage:

1. Store in a cool and dry environment.
2. Store in a dry and non-corrosive atmosphere at room temperature of 10-25 degrees.
3. In long-term storage, the robot should be charged once every 6 months.

Transportation and handling:
Handle with care to prevent falling, bumping, dragging and upside down.

Common Faults and Troubleshooting

When an exception occurs in the operation of the robot, rectify it by referring to the following table or tips displayed on the screen.

the bumper several times to make the bumper  recover to the right place.
2| Low power| press the brake release button, and push the robot back to the charging station for charging.
3| Charging failure of robot| 1）Check whether the power cord plug of the charging station is inserted  into  the  socket  and  whether  the  charging station indicator lights up normally.
2）Push the robot to the charging station, contact the after-sales service.
4| System crash| Push the robot to the charging station  and try to restart the robot.
5| Power-up failure| Check whether the charging station is connected to the power supply.   If  the  failure persists  after   the   charging station   is connected to the robot, contact the after-sale service.
6| Failure in returning to the  charging station| 1.Check whether the position of the charging station has been changed. If yes, contact the after-sales service.
2.Check whether there is a slope at the location of the charging station. If yes, contact the after-sales  service.
3.Push the robot to the charging station and try to restart the robot.
7| Other faults| Push the robot to the charging station, contact the after- sales service.
Figure 7-1 Troubleshooting Lists

Revision History

Appendix

Image and Table Index
FIGURE 1-1 THE MAJOR PARTS OF GL·F3 ………………………………………….. 3
FIGURE 1-2 THE MAJOR PARTS OF CHARGING STATION ………………………………………….. 3
FIGURE 1-3 THE GL·F3 ROBOT DIMENSIONS …………………………………………… 4
FIGURE 1-4 THE GL·F3 ROBOT PARAMETERS ………………………………………….. 5
FIGURE 2-1 MULTI-LANGUAGE SUPPORT …………………………………………… .. 6
FIGURE 2-2 WORKING MODE SELECTION ……………………………………………. . 6
FIGURE 2-3 SELECT FOOD DELIVERY LOCATION …………………………………………… …. 7
FIGURE 2-4 PICK UP THE MEAL ………………………………………….  7
FIGURE 2-5 CHANGE TO TRAY RETURN MODE …………………………………………. 7
FIGURE 2-6 CHOOSE TRAY RETURN MODE ………………………………………….. 8
FIGURE 2-7 CHOOSE THE TABLE NEEDS TRAY RETURN ……………………………………………… . 8
FIGURE 2-8 ARRIVED AT THE TABLE NEEDS TRAY RETURN POINT ………………………………………….. 8
FIGURE 4-1 REMOVE THE PACKAGING-STEP 1 …………………………………………… 11
FIGURE 4-2 REMOVE THE PACKAGING-STEP 2 ……………………………………………… 11
FIGURE 4-3 POSITION OF THE CHARGING STATION …………………………………………. 12
FIGURE 4-4 CHARGING ………………………………………………….. . 13
FIGURE 4-5 EMERGENCY STOP BUTTON…………………………………………. 13
FIGURE 5-1 GENERAL MAINTENANCE STEP ………………………………………….. 15
FIGURE 5-2 MAINTENANCE FREQUENCY …………………………………………… . 15
FIGURE 6-1 SCENARIOS NOT FOR ROBOTS …………………………………………… 16
FIGURE 7-1 TROUBLESHOOTING LISTS …………………………………………. . 19

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