VR-19 Regal Refrigerators User Manual

May 15, 2024
Regal

VR-19 Regal Refrigerators

VR-19 Regal Refrigerators

Warranty – Parts, Labor & Compressor

Manufacturer warrants, to the original purchaser, all of its new equipment to be free from defects in material and workmanship, under normal use and maintenance service, for a period of two (2) years from the date of original purchase or 27 months after shipment date from the manufacturer, whichever occurs first. Warranty coverage is limited to the repair and/or replacement, including labor charges, of defective parts and/or assemblies. The labor warranty shall include straight time labor charges and travel charges within 100 miles round trip. Warranty service must be arranged by calling 1-888-585-9565 for service in the United States and Canada. Warranty service coverage is not offered outside of the United States and Canada.

Additional Three-Year Compressor Warranty: In addition to the two (2) years warranty stated above, manufacturer warrants its compressor units to be free from defects in both material and installation workmanship under normal and proper use and maintenance service for a period of three (3) additional years from the date of original installation but not to exceed five (5) years and three (3) months after shipment from Regal. The three (3) year extended compressor warranty applies only to the compressor part itself and does not apply to other parts, components or labor charges involved in replacement of compressor.
*RESIDENTIAL APPLICATIONS: Supplier(s) assume no responsibility nor liability for any Regal Refrigerator equipment, parts or labor coverage for component failure, or other damage resulting from installation in residential or non-commercial applications.

Conditions: All service under this warranty, for either labor or parts, must be performed by a preferred service provider arranged by the Warranty Department at 1-888-585-9565. Warranty claims should include model number of the unit, batch & serial number of the unit, and proof of purchase. Service coverage is limited to units located in the United States and Canada only.

This part and labor warranty is the sole warranty policy offered by Regal. Regal’s sole obligation under this warranty is limited to either repair or replacement of parts and is subject to the following warranty listed.

  1. Regal will bear no responsibility or liability for any equipment which has been misapplied, mishandled, misused, subjected to harsh chemical action, or external causes such as the use of extension cords, electrical power fluctuation, lack of proper maintenance, non-factory approved revisions or modifications or equipment damaged by fire, flood, or other acts of God.
  2. Regal will bear no responsibility for consequential loss or damages such as, including but not limited to, economic loss, profit loss, personal injury, property damage, damage during transit, losses or damages arising from food or product spoilage claims.
  3. Regal shall bear no responsibility for parts or labor coverage for component failure or other damages resulting from improper usage, installation, or maintenance as described in the owner’s manual.
  4. Exceptions to two (2) year part warranty other than additional three (3) year compressor warranty. Light bulbs and door gaskets are limited to 90 warranty period, parts only.
  5. Regal equipment is intended for commercial use only and this warranty is void if the equipment is installed in other than commercial applications. Regal assumes no responsibility nor liability for any parts, or labor coverage for component failure, or other damage resulting from installation in residential or non-commercial applications.
  6. All other warranties, either express or implied arising under law or equity or custom of the trade, including but not limited to, warranties or merchantability or fitness for a particular purpose are excluded. Regal’s liability on any claim, including but not limited to negligence, shall not exceed the price of the equipment that gives rise to the claim.

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