CLEVERTOUCH EK65XG Interactive Intelligent Panel User Manual

CLEVERTOUCH EK65XG Interactive Intelligent Panel

Product Specifications:

• Dimensions: 145x210mm
• Weight: 157g
• Paper Weight: 80g
• Pages: 32

Product Usage Instructions

Interactive Touchscreen Display
This interactive touchscreen display provides a user-friendly interface for various applications. Follow the instructions below for optimal usage:

Battery Care:

• Ensure proper disposal or recycling of the battery after use.
• Keep the battery away from children and avoid throwing it into fire to prevent the risk of fire or explosion.

Low Blue Light Feature:
The Low Blue Light feature is designed to protect your eyes by reducing blue light exposure. Follow these steps to adjust the setting:

1. Swipe up from the bottom of the device home screen to access settings.
2. In General Settings, locate the “Eye care” function that controls Low Blue Light.
3. Toggle the “Eye care” setting to enable or disable Low Blue Light as needed.

Tips for Eye Health:
Take care of your eyes while using the interactive display with these helpful tips:

• Perform eye exercises by rolling your eyes up, down, left, and right to minimize strain.
• Take regular breaks from viewing screens, with a recommended break of at least 10 minutes after an hour of continuous use.
• Reduce eye strain and dryness by focusing on distant objects for 10-15 seconds, then shifting focus to something up close for 10-15 seconds. Repeat this exercise up to 10 times during breaks.

Operational Frequency:
The interactive panel operates at a frequency of 13.56MHz within a range of 11.810-15.310MHz. The maximum transmitting power is 42 dBA/m for distances up to 10m.

Frequently Asked Questions (FAQ):

• Q: How do I enable the Low Blue Light feature?
  A: To enable Low Blue Light, swipe up from the device home screen, access General Settings, and toggle the “Eye care” setting.

• Q: What is the recommended break time for eye health?
  A: It is recommended to take a break of at least 10 minutes after one hour of continuous screen viewing to minimize eye strain.

Interactive Touchscreen Display

User Manual

Note: All the pictures in this manual are for reference only, subject to our available products

Safety Warning

Before operating, please read this manual thoroughly, and keep it for future reference.
Image shown in this manual is indicative only. There may be differences between the pictures and the actual product, please prevail in kind.

• Placement

  • DO NOT put heavy objects on top of the unit.
  • DO NOT put the unit near appliances that generate magnetic fields. DO NOT expose the unit to direct sunlight and other sources of heat. DO NOT place the unit on an unstable cart, stand, tripod, bracket, table, or shelf.
  • DO NOT put any liquid near or on the unit, make sure do not spill any liquid inside the unit.

• Power Supply

  • Please keep power cable from physical or mechanical damage. Please check and ensure AC source is connected with the ground. This power cable comes with the device exclusively for this device only.
  • Please unplug power supply when the weather is thunder-storm or lightning.
  • Check that the unit’s operating voltage is identical with your local power supply.
  • Please use the original power cable from the accessory bag, don’t modify or lengthen it.
  • Please unplug power supply, when there is nobody home or the unit will be in idle for a long time.
  • The fuse may be in the neutral, the mains shall be  disconnected to de-energize the phase conductors.

• LED Screen

  • Unplug the power cable before cleaning.
  • Clean the screen with a soft, dustless and dry cloth.
  • For deep clean, please contact an authorized service center.
  • Never use water or the spray type detergent to clean the unit. Never use any other hard or sharp object to replace the touch pen. Better for the panel lifetime and the display performance, do not display high brightness image for long time.

• Temperature

  • Normal operating temperature is O ~ 40°C.
  • Do not place the unit near or over a radiator or a heater.
  • If your unit is suddenly moved from a cold to a warm place, please unplug the power cable and do not turn it on at least 2 hours, making sure the moisture inside the unit is all evaporated.

• Humidity

  • Do not expose the unit in rain, or place in high humidity area.
  • Please make sure indoor environment is dry and cool. Normal operating humidity is 10%~90%RH.

• Ventilation

  • Please put the unit in a well-ventilated place, so the heating can be released easily.
  • Ensure that the unit has enough space for ventilation. Space requirement: left, right and back >10cm, top> 20cm.

• Earphone

  • Before using earphone, please turn down the volume in advance.
  • Using the earphone to listen loud sound for a long time might affect the hearing.

• Standby

  • It will enter standby mode but not turn off the unit after press the standby key.

• Battery

  • Please make sure the battery gets proper disposal or recycle after using.
  • Please keep the battery away from kids and don’t throw the battery into fire.
  • Caution risk of fire or explosion if the battery is replaced by an incorrect type.

• Notes for Cleaning
  There are vents on back cover, please do not use any liquid or spray directly during cleaning.

• Power Switch Status Signs

  • “I” means power on, “O” means power off.

• Notes for Maintenance
  This machine can only be maintained by certified engineer.

Prepare to Install

seconds to enter standby mode.
2| Remote control signal receiver| Receive remote control signal.
3| Light sensor| Sense ambient light to adjust backlight for appropriate brightness, it can be switched in the menu.
4| |

• USB Type C: Support charging, data transmission, extension for audio and video output interface, etc.
• Note: Front USB Type-C: The maximum rated power is 20V 5A ( 20V 3.25A when OPS is plugged in) ; Top USB Type-C : The maximum rated power is 5V 1A ;
• When using this port to charge electronic devices, the charging power of the electronic device cannot exceed the rated power of this port. If the charging power of the electronic device exceeds the rated charging power of this port, please Do not directly use this port for charging.

---|---|---
5| 3.0

(5V 900mA)

| Connect USB devices such as mobile hard disk, U disk, USB keyboard ,mouse, USB drives, etc.
6| NFC| NFC card reader.
7| Magnetic zone| Area for placing the absorptive magnetic pen.
8| Loudspeaker| Sound output.
9| PIR|

1. The screen will light up automatically when a person is detected in front of the screen;
2. People in front of the screen to ensure that the screen

10| Array microphone| The sound is collected when the microphone is on
11| Microphone indicator light| White light means the microphone is working

Terminal Interface

input of the VGA interface)
2| USB Type-C OUT (5V1A)| Support data transmission, extension for audio and video input interface, etc.
3| AUDIO OUT| Audio output to the external speaker
4| 3.0

(5V 900mA)

| Connect USB devices such as mobile hard disk, U disk, USB keyboard ,mouse, USB drives, etc.
5| HDMIOUT| Connected to the devices with HDMI input function (monitor)
6| TOUCH 1/2/3| Touch signal output to the external computer
7| HDMI 1/2/3| High-definition multimedia interface signal input, connect to devices with HDMI output interface (personal computer with HDMI output, set-top box, or another video device)
---|---|---
8| ****

|

• Support charging, data transmission, extension for audio and video output interface, etc.
• Note: The maximum rated power of the USB Type-C port of this product is 5V 3A; When using this port to charge electronic devices, the charging power of the electronic device cannot exceed the rated power of this port. If the charging power of the electronic device exceeds the rated charging power of this port, please Do not directly use this port for charging.

9| 2.0 (5V 500mA)| Connect USB devices such as mobile hard disk, U disk, USB keyboard ,mouse, USB drives, etc.
10| RS232| Serial interface, used for mutual transfer of data between devices
11| DP| Connected to devices with Display Port output function.
12| LAN| Connected to Ethernet
13| SPDIF| Carry multichannel sound via optical signals.
14| ACIN| AC power input, connecting AC power supply
15| AC SWITCH| To open or shut down AC power supply. “I” means power on, “O” means power off

Remote Control

Remote Control Button Instruction

Detailed Function Description
No. Items Function description

NOTE: All computer – related function keys are not available  without a built-in computer.

Remote Control Instruction

Install Batteries

1. Open back cover of battery component on the back of remote control.
2. Install AAA type battery according to the corresponding electrode, make sure battery positive and negative pole are correct (“+”to”+”,”-” to “-“), please do not mix using old and new batteries.
3. After battery is installed, close the back cover of battery components, and make the following clip buckled to the bottom.

Range of remote control

• Remote control can work normally within the range of 8 meters distance, 30 degrees left and right from the remote-control receiver; in order to protect environment, please dispose waste battery into recycling box.
• If the battery is replaced by an incorrect type, it may lead to explosion.

Connection and Setting

For the safety of you and the machine, please do not connect any power plug before connection.

External Computer and Touch Connection

1. Use USB Type-C cable to connect the computer (Or use HDMI cable to connect to HDMI output port of external computer. Or use Display Port cable to connect to display output port of external computer).
2. Use USB cable to connect to external computer USB port.
3. After cable connection, plug in power cord, and switch power on.
4. Start external computer.
5. Press key, and the equipment is power on.
6. Switch the input source to the USB Type-C/HDMI /Display Port channel in the main menu.

NOTE:
External computer input, equipment’s best resolution is 3840*2160.

Recommended computer configuration:

• 1 GB Available Hard Drive
• 2.0GHz Processor, 1 GB Memory
• More than 256 color display cards
• VGA OUT/ HDMI OUT, Audio-OUT, USB Interface
• Support Resolution : 800 x 600, 1024 x 768,
• 1920 X 1080,3840 X 2160

Audio and Video Equipment

1. Use HDMI cable to connect audio and video equipment with HDMI output.
2. After cable connection, plug in power cord, and switch power on.
3. Press to turn equipment on.
4. Switch the input source to the HDMI channel in the main menu.

Audio and Video Equipment

1. Use HDMI cable to connect audio and video equipment with HDMI input.
2. After cable connection, plug in power cord, and switch power on
3. Press to turn equipment on

RS232 Connection

After using serial port cable to connect central control equipment and machine, certain function of the machine can be controlled via central control equipment, such as: machine ON/OFF, and adjustment of sound volume, etc.

LAN Connection

USB Connection
AUDIO OUT Connection

Simple Troubleshooting

Machine Fails to Work Normally

Remote control failure| Check whether there are other objects between remote control and equipment control receiving window, thus leading to failure of remote control.
---|---
Check whether the battery electrode in the remote control is correct.
Check whether remote control needs to replace battery.
Machine automatically shut down| Whether set sleep or not.
Check whether there is sudden power outage.
The system will automatically shut down if the interactive intelligent Panel’s external channel loses signal for 5 minutes. Please check the input and connection of the signal.

PC Mode

Check whether resolution is the best resolution.
| Adjust line and field synchronization in menu.
---|---
Background has vertical lines or streaks| Select automatic correction in menu.
Adjust clock and phase position in menu.
Image lack of color, color is incorrect| Check whether VGA is not well connected or has quality problem.
Adjust chromatic and brightness or contrast in menu.
Display format that is not supported| Select automatic correction in menu.
Adjust clock and phase position in menu.

Touch Function

Touch function invalid| Check whether the size of article touched is comparable with finger.
---|---
Touch positioning not correct| Check whether touch pen is facing the screen.

Video Function Can’t Work Normally

Check whether signal wire is well plugged, whether INPUT is corresponding to it.
If in internal computer mode, check whether internal computer is started.
With horizontal or vertical stripes or image dithering| Check whether signal wire is well connected.
---|---
Check whether other electronic equipment or power tools are placed around the machine.
No color, color is weak, or image is weak| Adjust chromatic and brightness or contrast in menu.
Check whether signal wire is well connected.

Audio Function Can’t Work Normally

Press VOL+/ – to adjust volume.
Check whether audio line is connected correctly.
Only one speaker has sound| Adjust sound balance in menu.
Check whether computer sound control panel only sets up one sound channel.
Check whether audio line is connected correctly.
HDMI output without sound| Check whether connect external device.

Maintenance

• Proper maintenance can avoid many early faults and regular careful cleaning can make machine brand new.
  Please unplug power plug before cleaning and maintenance, to prevent electric shock.

Clean Screen

• Please mix and stir even a little fabric softener or tableware detergent with alcohol.
• Please use a soft cloth to be completely soaked in the mixture.
• Please take out cloth and twist to half dry state to wipe machine screen.
• Repeat for several times, pay attention not to squeeze water flow into machine when wiping machine.

Clean Face Frame
Please use dry, soft, lint-free cloth to wipe front frame.

No Use of Machine for A Long Time
In case of no use of machine for a long time, such as holiday, please make sure to unplug the plug to prevent any possible dangers caused by power supply ripple from lightning.

Federal Communication Commission Interference Statement

• This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

FCC Caution:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.

Caution: The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.

Non-modification Statement:
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

IC Radiation Exposure Statement for Canada
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

This equipment complies with ISED RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body.

Low Blue Light
Low Blue Light (software solution) filters out blue light to protect your eyes by adjusting how much blue light is shown:

1. To open blue light setting: on an device home screen, swipe up from the bottom
2. In the middle of “General Setting”, the function low blue light is called “Eye care”.
3. Tap the item “Eye care” to enable/disable low blue light.

Tips for eye health

• Eye exercises can help minimize eye strain. Slowly roll your eyes to the up, down, left and right. Repeat as many times as needed.
• When viewing screens for extended periods, it is recommended to take periodic breaks from viewing. Short breaks of at least 10 minutes are recommended after one (1) hour of continuous viewing.
• While taking breaks, users can further reduce eye strain and dryness by focusing on objects that are further away from them for 10-15 seconds, then gaze at something up close for 10-15 seconds. Repeat this up to 10 times. This exercise reduces the risk of your eyes’ focusing ability to “lock up” after prolonged computer work.

This symbol, affixed to the product or its packaging, indicates that the product must not be processed with household waste. It must be brought to an electric and electronic waste collection point for recycling and disposal. By the appropriate disposal of this product you also help in preventing potentially negative consequences for the environment and human health. The recycling of materials helps preserve our natural resources. For further information regarding the recycling of this product, please contact your municipality, local waste disposal centre or the store where the product was purchased.

• Operate frequency: 13.56MHz,
• Frequency Range: 11.810-15.310MHz
• Max. transmitting power:＜42 dBμA/m (for 10m distance)

info@clevertouch.com
www.clevertouch.com
support.clevertouch.com

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