BOSE QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones Instruction Manual

: June 17, 2024
: Bose

Table of Contents

BOSE QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear
Specifications:
Product Information:
Important Safety Instructions
WARNINGS/CAUTIONS
Regulatory and Legal Information
Security Information
Warranty Information
FAQ
- Q: Can the earbuds be used during exercise?
- Q: How do I check the battery level of the earbuds?
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

BOSE QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear

Headphones

INSTRUCTION MANUAL

Specifications:

Frequency band of operation: 2400 to 2483.5 MHz
Maximum transmit power: Less than 20 dBm EIRP

Product Information:

The Bose QuietComfort Earbuds II deliver premium sound quality and active noise cancellation in a sleek and comfortable design.
They are designed for users looking for an immersive audio experience while on the go. The earbuds come with various accessories and replacement parts to enhance the user experience.

Please read and keep all safety, security, and use instructions.

Refer to the owner’s guide for more information about your Bose QuietComfort Earbuds II (including accessories and replacement parts) at support.Bose.com/QCEiisupport.QCEii or contact Bose customer service for a printed copy.

CE

Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliancewww.compliance

UK
CA

This product conforms to all applicable Electromagnetic Compatibility Regulations 2016 and all other applicable UK regulations. The complete declaration of conformity can be found at: www.Bose.com/compliancewww.compliance

Bose Corporation hereby declares that this product is in compliance with the essential requirements per Radio Equipment Regulations 2017 and all other applicable UK regulations. The complete declaration of conformity can be found at: www.Bose.com/compliancewww.compliance

Important Safety Instructions

Clean only with a dry cloth.
Only use attachments/accessories specified by the manufacturer.
Refer all servicing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

WARNINGS/CAUTIONS

To avoid accidental ingestion, keep the earbuds away from children and pets. The earbuds contain a lithium-ion battery, and may be hazardous if swallowed. If ingested, seek immediate medical attention. When not in use, store the earbuds in the charging case with the charging lid closed, and keep out of the reach of children and pets.
Do NOT allow small children to use the earbuds.
Do NOT use the earbuds at a high volume for any extended period.
– To avoid hearing damage, use your earbuds at a comfortable, moderate volume level.
– Turn the volume down on your device before placing the earbuds in/on your ears, then turn the volume up gradually until you reach a comfortable listening level.
Use caution and follow applicable laws regarding mobile phone and headphone use if using the earbuds for phone calls while driving. Some jurisdictions impose specific limitations, such as single earpiece configuration, on the use of such products while driving. DON’T use the earbuds for any other purpose while driving.
Do NOT use the earbuds with noise canceling mode at any time the inability to hear
surrounding sounds may present a danger to yourself or others, e.g., while riding a bicycle or walking in or near traffic, a construction site or railroad, etc., and follow applicable laws regarding headphone use.
– Turn the earbuds off, or use the earbuds with noise canceling off and adjust your volume, to ensure you can hear surrounding sounds, including alarms and
warning signals.
– Be aware of how sounds that you rely on as reminders or warnings may vary in character when using the earbuds, even with Aware mode.
Your product may occasionally produce a short chirp sound in connection with the functioning of your noise cancellation. However, in the event of any unusual loud noise, turn the earbuds off and contact Bose customer service.
Do NOT submerge or expose the earbuds for extended period to water, or wear while participating in water sports, e.g., swimming, waterskiing, surfing, etc.
Remove earbuds immediately if you experience a warming sensation or loss of audio.

Contains small parts which may be a choking hazard. Not suitable for children under age 3.

This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device.

To reduce the risk of fire or electrical shock, do NOT expose this product to rain, dripping, splashing, or moisture and do not place liquid filled objects such as vases, on or near the product.
Do NOT make unauthorized alterations to this product.
Keep the product away from fire and heat sources. Do NOT place naked flame sources, such as lighted candles, on or near the product.
Do NOT use the earbuds without the supplied eartips attached.
Use this product only with an agency-approved LPS power supply that meets local regulatory requirements (e.g., UL, CSA, VDE, CCC).
The battery provided with this product may present a risk of fire or chemical burn if mishandled.
If the battery leaks, do not allow the liquid to come in contact with the skin or eyes. If contact is made, seek medical advice.
Do not expose products containing batteries to excessive heat (e.g. from storage in direct sunlight, fire or the like).
Wipe off sweat from the earbuds and the charging case before charging.
IPX4 is not a permanent condition, and resistance might decrease as a result of normal wear.
To avoid hazardous radiation exposure from the internal laser component, use the product only as specified in the instructions. The earbuds should not be adjusted or repaired by anyone except properly qualified service personnel.
Do not place or install near any heat sources, such as fireplaces, radiators, heat registers, stoves or other apparatus (including amplifiers) that produce heat.
Complies with 21 CFR 1040.10 and 1040.11 except for conformance with IEC 60825-1 Ed. 3 as described in Laser Notice 56, date May 8, 2019.

These earbuds are classified as a CLASS 1 LASER PRODUCT according to EN / IEC 60825-1:2014.

Regulatory and Legal Information

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving product or antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment.
This device complies with part 15 of the FCC Rules and with ISED Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This device complies with FCC and ISED Canada radiation exposure limits set forth for general population. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

FCC ID: A94911L / FCC ID: A94911R
KCC: R-R-Bos-911L / KCC: R-R-Bos-911R
IC: 3232A-911L / IC: 3232A-911R
Case Model: 435911
Right Earbud Model: 911R
Left Earbud Model: 911L

The Japan Radio Law certification information is located on the carton and in the owner’s guide. Visit: ssupport.Boseupport.Bose..ccomom//QCQCEiiEii

CAN ICES-3(B)/NMB-3(B)

For Europe:
Frequency band of operation 2400 to 2483.5 MHz.
Maximum transmit power less than 20 dBm EIRP.
The SAR certification information is located in the owner’s guide.
Visit: support.Bose.com/QCEiisupport.QCEii

This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product.

Low-power Radio-frequency Devices Technical Regulations

Without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radio-frequency devices. The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications is operated in compliance with the Telecommunications Management Act. The low power radio- frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices.
DON’T attempt to remove the rechargeable lithium-ion battery from this product. Contact your local Bose retailer or other qualified professional for removal.

Please dispose of used batteries properly, following local regulations. Do not incinerate.

RECYCLE

Date of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “2” is 2012 or 2022.
Location of Manufacture: The seventh digit in the serial number indicates the location of manufacture.
China Importer : Bose Electronics (Shanghai) Company Limited, Level 6, Tower D,
No. 2337 Gudai Rd. Minhang District, Shanghai 201100
EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands
Mexico Importer: Bose de México S. de R.L. de C.V., Avenida Prado Sur #150, Piso 2, Interior 222 y 223, Colonia Lomas de Chapultepec V Sección, Miguel Hidalgo, Ciudad de México, C.P. 11000 Phone Number: +5255 (5202) 3545
Taiwan Importer: Bose Limited Taiwan Branch (H.K.), 9F., No.10, Sec. 3, Minsheng E. Road, Zhongshan Dist. Taipei City 10480, Taiwan Phone Number: +886-2-2514 7676
UK Importer: Bose Limited, Bose House, Quayside Chatham Maritime, Chatham, Kent, ME4 4QZ, United Kingdom
Input Rating: 5V p 1.2A
Output Voltage: 5VDC
Output Current: 0.16A x 2
Output Capacity: 680mAh
IPXX Rating: IPX4 (for the earbuds)
The CMIIT ID is located on the carton.

Please complete and retain for your records

The earbud date code is located on the earbud under the band. The charging case serial number is located in the charging case well between the earbuds. The model numbers are located in the charging case lid.
Serial number: ____

Model number: 435911

Please keep your receipt with your owner’s guide. Now is a good time to register your Bose product. You can easily do this by going to
worldwide.Bose.com/ProductRegistrationworldwide.ProductRegistration

Security Information

This product is capable of receiving automatic security updates from Bose. To receive automatic security updates, you must complete the product
setup process in the Bose Music app and connect the product to the Internet. If you do not complete the setup process, you will be responsible for installing security updates that Bose makes available.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license.
Google and Google Play are trademarks of Google LLC.
USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum.
Bose, Bose Music, the Bose Music logo, ActiveSense, and QuietComfort are trademarks of Bose Corporation.
Bose Corporation Headquarters: 1-877-230-5639

Warranty Information

This product is covered by a limited warranty from Bose. For warranty details, visit worldwide.Boworldwide.Bose.com/Warrantyse.Warranty

Package: Mbed TLS 2.16.1
© ARM Limited. All rights reserved. The Mbed TLS package is subject to the license terms reprinted below:
Apache License
Version 2.0, January 2004
http://www.apache.org/licenses/
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