Uniorange QI2B Intelligent Robot Vacuuming and Mop Cleaner User Manual

Intelligent Robot Vacuum and Mop Cleaner
Instruction Manual

QI2B Intelligent Robot Vacuuming and Mop Cleaner

Please read this manual carefully before using the product and keep it carefully.

https://m.orangecds.com/app-download/eco

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING YOUR INTELLIGENT ROBOT VACUUM AND MOP CLEANER
WARNING
To reduce the risk of fire, electric shock, or injury:

• Do not leave appliance when plugged in. Unplug from outlet when not in use and before servicing.
• Do not use as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual. Use only manufacturer’s recommended attachments.
• To Reduce The Risk Of Electric Shock – Use Indoors Only.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual. Use only manufacturer’s recommended attachments.
• Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
• Connect to a properly grounded outlet only.
• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
• This appliance is for use on a nominal 120-V circuit and has a grounding attachment plug .
• Make sure that the appliance is connected to an outlet having the same configuration as the plug. No adaptor should be used with this appliance.
• Do not use with a damaged cord or plug. If this appliance is not working as it should, has been dropped,damaged, left outdoors, or dropped into water, return it to a service center.
• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where these liquids may be present.
• Do not pick up anything that is burning or emitting smoke, such as cigarettes, matches, or hot ashes.
• Follow all charging instructions and do not charge the appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire. Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
• Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.Charging, using and storing of the appliance should be within a room temperature range of 0-40°C/32-104°F.
• Place the cords from other appliances out of the area to be cleaned.
• Do not operate the appliance in a room that has lit candles on furniture that the appliance may accidentally hit or bump into.
• Do not allow children to sit on the appliance.
• The appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge, if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children should not play with this appliance. Cleaning and user maintenance should not be implemented by children without supervision.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid hazard.
• The appliance contains batteries that are only replaceable by skilled persons.
• The plug must be removed from the socket-outlet before cleaning or maintaining the docking station.
• A hazard may occur if the appliance runs over the supply cord.
• The Station /Charging Base is only to be used with ROB-02 series robotic vacuum cleaners. Do not use the Station / Charging Base with other units or recharge non-rechargeable batteries. A Station / Charging Base that is suitable for one type of battery pack may create a risk of fire when used with another battery pack,
• The appliance is not to be used if it has been dropped, if there are visible signs of damage or if it is leaking.
• This appliance must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be inserted into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.WARNING-Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

SAVE THESE INSTRUCTIONS
FCC Statement
Warning: Changes or modifications to this unit not expressly approved by the party responsible
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help

The device must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC RF Radiation Exposure Statement Caution: To maintain compliance with the FCC’s RF exposure guidelines, place the product at least 20cm from nearby persons.
IC Statement
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
the device for operation in the band 5,150 – 5,250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.
The device is compliance with RF field strength limits, users can obtain Canadian information on RF exposure and compliance.
This Class B digital apparatus complies with Canadian ICES-003.
CAN ICES-003 (B)/NMB-003(B)
This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
Battery and charging
Do not use any third-party batteries, power cords, or cleaning docks. They can only be used with the cleaning dock model ST-02A1.
Do not disassemble, repair, refit the battery or clean the dock without permission.
Do not wipe or clean the charging shrapnel of the dock with wet cloth or wet hands.
Do not place the cleaning dock close to heat sources (such as radiators, etc.).
Do not throw away waste batteries at will, they should be handled by professional recycling organizations.
If you will not use it for a long time, please turn off the host after fully charging and put it in a cool and dry place. It is recommended to charge it at least once every 3 months to avoid battery damage.
If the power cord is damaged, it must be replaced with a special cord or a special component purchased from its manufacturer or maintenance department.
When taking out the battery, the device must be powered off.
Warning against recharging non-rechargeable batteries.
This appliance contains batteries that are only replaceable by skilled persons.
Environmental statement
The lithium-ion battery built into this product contains chemical substances that may pollute the environment.
Before scrapping, please remove it by a professional, and hand it over to a professional battery recycling station for centralized disposal.
Steps to remove the battery
The following information is only applicable when discarding the device, and is not an instruction for daily operation:

1. Let the robot vacuum and mop cleaner run until the battery is low and cannot clean without touching the cleaning dock;
2. Shut down the robot vacuum and mop cleaner;
3. Remove the bottom shell of robot vacuum and mop cleaner:
4. Press the buckle to pull out the connector plug of the battery, and take out the battery.

Notice:

• When removing the battery, please ensure that the power is exhausted and operate it away from the cleaning dock.
• Please disassemble the entire battery pack together, and do not damage the battery pack shell, so as not to cause short circuit or leakage of dangerous substances.
• If the battery leaks and comes into contact with it accidentally, please wash it with plenty of water and seek medical attention in time.

Product Introduction

Accessories List

Tips:
The illustrations of product and accessories in the manual are schematic diagrams and are for reference only. Due to product updates and upgrades, there may be slight differences between the actual product and the diagram, and the actual product shall prevail.
Host Button Function Accessories List Switching ON or OFF /Cleaning

• Short press to start or pause cleaning
• Long press to power on or off

Recharging/Spot cleaning

• Short press to start or pause recharging
• Long press to start spot cleaning

Note: press the above buttons at the same time for 5s to reset Wi-Fi and at the same time press for l5s to restore factory sett ngs
Host CEC Mode:
When the device is in charging, press and hold the switching button and recharging button for 10s at the same time, the indicator turns off, indicating that the host enters CEC mode.same time, the indicator turns off, indicating that the host enters CEC mode.
Host Indicator Light Status

Cleaning Dock Button Function Cleaning Dock Button Function

• Short press the host in dock to start cleaning mop
• Short press the host outside the dock to start recharging
• Long press to start or stop drying

Recharging / Cleaning / Drying

• Short press to start or pause work

Dock cleaning/Dust collection

• Short press to add water / pump water in the cleaning tank.
• Long press to start dust collection

Dock CEC Mode:
Within 10s after the dock is powered on, press and hold the recharging and self-cleaning buttons at the same time. After 3s, the dock will beep and release the buttons. Then double-click the start cleaning button in the middle , and the dock beeps again, indicating that the dock has pre-entered the CEC mode. In this state, as long as the host is fully charged on the dock, the dock will fully enter the CEC mode.
Cleaning Dock Indicator Light Status

Host Cleaning Dock

Installation

Install Cleaning Dock

1. Connect the power cord and place the cleaning dock against the wall.
2. Make sure to clean the space more than 1 .5 meters in front of the dock and more than 0.5 meters on both sides.

Water Tank and Dust Bag Installation

1. Take out the clean water tank and add clean water to the MAX water level.
2. Put the clean water tank into the dock.
3. nstall the dust bag, and buckle the product cover after completion.
   Tips: Please check whether the dust filter is installed properly before putting the dust bag in.

Notice:

1. In order to ensure the sterilizing effect of electrolyzed water. please add municipal tap water to the clean water tank, do not use pure water.
2. Do not inject hot water nto the clean water tank to avoid deformation of the clean water tank.
3. When mopping the floor, please set a virtual wall or restricted area in the carpet area.
4. It is forbidden to use cleaning products such as detergents, disinfectants, and solid detergents to avoid corrosion and damage to equipment.
5. In the environment of stagnant water. please clean up the stagnant water before using the vacuuming or mopping function.
6. After mopping the floor, please take out and clean the dirty water tank in time, and clean the cleaning tray and cleaning tank with the cleaning brush of the cleaning dock to avoid mold and odor.

Remove the Crash Protection Strip
Before use, please remove the anti-collision protection strips on both sides of the host. Install Side Brush
Install the side brush, and when you hear a “click”, it means the installation is in place. Tips:
The eft brush ( L) and the right brush ( R ) need to correspond to the letters Land Ron the bottom case of the main unit respectively.

Install The Mopping Pad and Water Tank Dust Box Assembly

1. Install the mopping pad: Attach the mopping pad to the mop bracket evenly, and then install the mop bracket to the dust box assembly of the water tank.
2. Install the dust box assembly of the water tank: Push it in horizontally along the rear of the host, and when you hear a “click” sound, it means it is installed in place.

Power On and Charge
Long press the button to turn on the device, wait for the host indicator light to be on, and then download and connect the App. After the network connection is successful, short press the button of the cleaning dock, and the host will automatically return to the cleaning dock to charge. Tips:

1. For the first time charging, in order to protect the battery, please use it after fully charged.
2. When the power is nsufficient it may not be able to turn on the device. Please place the host n the cleaning dock to charge.
3. After the host is connected to the cleaning dock, it will automatically turn on, and it cannot be turned off during the charging process.

Connection with APP

Scan The QR Code Below to Download and Install The APP

https://m.orangecds.com/app-download/eco

Configure Network
Press and hold the button and at the same time for 5 seconds, and you will hear the prompt “Reset Wi-FL enter the network configuration” And the button and will flash yellow, indicating that the Wi-Fi reset is successful and you can reconnect. Add The Device On The App Interface, Enter The Wi-Fi Password to Connect

• Android mobile phone binding Wi-Fi
  Next step to connect, just follow the prompts on the mobile phone screen.

• Binding Wi-Fi to IOS mobile phone
  Enter the Wi-Fi setting interface of the mobile phone and select the corresponding product hotspot. After the connection is successful, return to the App interface, and click Next to complete the connection according to the prompts.

Tips: Support Wi-Fi network in 2.4GHz/5GHz frequency band.

Operation

Power On / Off
Press and hold the button for 3 seconds, the power indicator light is on, and the boot is successful. Press and hold the button  for 3 seconds when the device is in standby. The power light turns off and the device shuts down.
Note:
The host cannot be turned off during charging. If you need to shut down, please move the device away from the cleaning dock first.
Quick Map
Click on the opp to quickly build a map, the device will only build a map without cleaning, and the host will automatically save the map after the map is built and return to the dock for charging. After the rapid map building is completed, the map can be manually partitioned and cut, and different cleaning methods can be set for different areas.
Start / Pause Cleaning
Short press the host button or the dock button or click the  button on the App. The host starts the cleaning task from the cleaning dock, short press the above button again to pause the cleaning.
Tips:
The device is strictly forbidden to clean liquid and viscous objects.
It s recommended to use the vacuuming-only mode for the first floor cleaning.
Before starting cleaning, please ensure that the battery is sufficient and start from the dock, and do not move the dock at will during the cleaning process.
Area Cleaning
Move the device to the area that needs to be cleaned, and press and hold the button for 3 seconds. The device will clean itself in a square area of 1 .5mX 1 .Sm, and return to the dock to charge after cleaning.
Spot Cleaning
When a certain local area needs deep cleaning, the user speci­ fies a certain point on the map on the APP. The device will automatically drive to the vicinity of this point, and take this point as the center to clean twice within the range of l .5mX 1.5m. The suction power is strong, and the device returns to the charging dock to charge after cleaning.
Specified-area Cleaning
Use the mobile opp to set the size and location of the area to be cleaned, and you can set one or more areas. The host will clean according to the set area. At the same time, in the zone clean­ ing function, you can also set cleaning restricted areas and virtual walls. The host can be prohibited from entering areas that do not need to be cleaned by setting restricted areas or virtual walls.
Tips: The functions of area cleaning, cleaning restricted areas and virtual walls can only be used after the map is built.
Selceted-area Cleaning
After the device cleans the whole house on the current map, the host will partition the scanned map environment according to the algorithm and the actual layout of the room. At the same time, users can name partitions, reset partitions, split and merge.
Tips: The selection area cleaning function can only be used after the construction of the map is completed.
No-disturb Mode
You can set the Do Not Disturb mode in the mobile opp. During the do-not- disturb time period, the host does not respond to scheduled cleaning, intermittent scanning and active voice broadcast. The Do Not Disturb mode is enabled by default at the factory, and the default time period is from 22:00 in the evening to 8:00 in the morning. Do not disturb mode can be turned off through the App.
Scheduled Cleaning
Use the mobile opp to set an appointment cleaning time. The host will automatically start cleaning at the specified time, and return to the cleaning dock to charge after cleaning.
Tips: If the Do Not Disturb mode is turned on, scheduled cleaning will not be performed during the Do Not Disturb time.
Breakpoint Resume
When the power is lower than 15% during cleaning, the host will automatically return to the dock for charging. When the battery is charged to 80%, the host will automatically return to the break­ point to continue cleaning.
Sleeping
When the host is not charging, t will automatically enter the sleep state if it does not run or operate for more than 10 minutes. In the sleep state, the button and App can wake up the host.
Tip: The host does not go to sleep when it is on the dock.
Reset Wi-Fi
After changing the router or Wi-Fi password, you need to reset the Wi-Fi function. Please press and hold the button  and  for 5 seconds at the same time in the power-on state. Until you hear the prompt “Reset Wi-Fi, enter the network configuration”, and the button and flash yellow at the same time, indicat­ ing that the Wi-Fi reset is successful. It can be reconnected.
Cleaning Settings
Enter the App, click Cleaning Preferences. The working mode, water volume, suction power and mopping strength can be adjusted according to the dirty conditions and needs of the ground. Dust Collection Function
The dust collection frequency can be set in the App. For a daily cleaner environment, it can be set to auto mode, and after the cleaning task is completed, it will return to the dock to automa – tically collect dust. For the daily environment with pets or a lot of garbage, it can be set to , and the dust will be intelligent au washing the mop. At the same time, the device supports one-key dust tomatically collected synchronously while back collection. Press and hold the key for 3 seconds during the cleaning process of the host and the host will automati – cally return to the dock to collect dust.
Tips: If the automatic dust collection funct on is turned off in the App, the dock will not perform automatic dust collection.
Child Lock Function
Child lock settings can be made in the App. After the child lock is turned on, the buttons on the host and the dock will be locked. It can only operate normally after the child lock is turned off.
Carpet Identification
Users can set cleaning strategies for floor trips in the App accord­ ing to the actual situation of the family. In the self-adaptive mode, when the host recognizes the carpet during cleaning, it will automatically lift the mop, turn off the water outlet and increase the suction for cleaning. If you don’t want the host to clean up, you can also set it to avoid mode. In this mode, the host will automatically bypass the carpet for cleaning.
Carpet Identification
Users can set different cleaning modes for different rooms in “Map Edit-Map Custom Edit-Custom Mode”. When the custom mode in cleaning preferences s turned on, the machine will clean different rooms according to the customized settings.
Tip: When the custom mode n Cleaning Preferences is turned on, other settings in Cleaning Preferences will not take effect.
Mopping Pad Cleaning
During the process of vacuuming or mopping, the host will automatically return to the cleaning dock to wash the mop according to the set mop self-cleaning frequency. After the cleaning is completed, the host will automatically return to work at the breakpoint;
The host is on standby n the dock, short press the button to clean the mop according to the set self-cleaning strength of the mop. After the cleaning is completed, it enters the standby state;
After vacuuming and mopping, the host will automatically return to the dock to clean the mopping pad according to the set self-cleaning strength of the mop. After the cleaning is completed, it enters the standby state.
Tips: Click on the mop self-cleaning in the opp to set the mop self- cleaning frequency, mop self-cleaning ntensity and mop drying.
Firmware Upgrade
The host firmware can be upgraded in the App. Before upgrad ing, please make sure that the network signal is good and connected. At the same time, the host is located on the dock and the power is greater than 50%.
Reset System
Short press the system reset button hole on the right side of the host, and the system will reset.
Reset
Please press and hold the button and for 15 seconds until you hear the beep “The device will restore the factory settings”. Wait for a while to hear the prompt sound “restore factory settings successful”, indicating that the host has been restored to the factory state.

Product Maintenance

Maintenance and replacement of host| Maintenance and replacement of cleaning dock components
---|---
Part| Maintenance frequency| Replacement
frequency| Parts| Maintenance
frequency| Replacement
frequency
Dust box| Maintenance on demand| /| Clean water tank| Clean up every three months| /
Filter and filter cotton| Clean up once a week| 2-3 months| Dirty water tank| Clean up after each use| /
Side brush| Clean up once a week| 2-3 months| Dust bag| /| Replace when
prompted
Main brush| Clean up once a week| 4-6 months| Dock dust collection port| Clean up once a month| /
Universal wheel| Maintenance on demand| /| Cleaning tray and
cleaning tank| Clean up once a week| /
Mopping pad| Maintenance on demand| 2-3 months| | |
Host dust collection port| Clean up once a month| /| | |
Note: It is recommended to clean the host, cleaning dock sensor and charging pole piece once a month

Water Tank Dust Box Assembly and Filter

1. After a period of use, open the flip cover of the dust box.
   Remove the filter cover, filter cotton and HEPA filter and rinse them under the tap.

2. Shake off the water drops after cleaning. Blow dry or air dry the filter cover, filter cotton and HEPA filter.

3. Use the bristles of the cleaning brush to clean the stubborn stains inside the dust box and at the dust collection port of the air duct.

4. After the filter cover, filter cotton, and HEPA filter are completely dry, nstall the water tank dust box assembly in sequence. Then put it back on the host.

Tips:
There are many electronic components in the dust box assembly of the water tank. It is forbidden to clean the dust box assembly of the water tank. otherwise the equipment will be damaged.
Side Brush

1. Turn the device over, pull out the eft and right brushes vertically upwards.
2. Use a cleaning brush to cut off and clean the entangled hair and fibers on the side brush.
3. Correspond the left brush (L) and right brush (R) with the letters (L) and (R) on the bottom case respectively and press down to complete the installation.

Main Brush

1. Turn the device over, press the buckles on the main brush covers on both sides to take out the main brush cover and the main brush.
2. Use a cleaning brush to cut off and clean the hair and fiber entangled on the main brush.
3. At the same time, use a cleaning brush to clean the dust in the main brush chamber.
4. Reinstall the main brush and the main brush cover, and make sure to press the fixing buckle of the main brush cover.

Replace The Dust Bag

1. Open the top cover of the dock when the voice and App prompts “The dust bag is full, please replace it”. Pull up on the dust bag handle, remove the dust bag and discard.
2. Insert the new dust bag handle into the dock limit slot, and cover the dock cover.

Tips:
When replacing the dust bag. if you find stubborn garbage at the dust collection port. please clean it with a cleaning brush before inserting the dust bag.
Cleaning Tray and Cleaning Tank

1. Move the host away from the cleaning dock and take out the cleaning tray.
2. Scrub the cleaning tray with the cleaning brush of the clean­ ing dock until it is clean.
3. Manually short press the button to clean the dock. At this time, clean water flows into the cleaning tank, short press again to stop water discharge. At this time, use the dock cleaning brush to scrub the dock cleaning tank and nner wall. Short press again and the dirty water is pumped into the dirty water tank.

Tips:

1. It is forbidden to pour the garbage on the cleaning tray into the cleaning tank, otherwise it will be blocked.
2. If there are large particles accumulated in the cleaning tank during the cleaning process. please wipe them out with a rag. Avoid arge particles blocking the water hole.

Clean The Cleaning Tray and Cleaning Tank

1. Take out the cleaning tray.
2. Rinse fully and scrub the cleaning tray with a cleaning brush.
3. Short press the key to clean water flows into the cleaning tank.
4. Use the cleaning brush of the dock to clean the cleaning tank.
5. Short press the key to drain the dirty water in the cleaning tank.
6. Reinstall the cleaning tray according to the diagram, making sure that both sides are in place.

Clean / Dirty Water Tank
Clean water tank

1. Take out the clean water tank and open the top cover of the water tank;
2. Clean the inner wall of the water tank with the cleaning brush of the dock and rinse it with clean water before putting it back.

Dirty water tank

1. Take out the dirty water tank, open the top cover of the water tank, and dump the dirty water;
2. Clean the inner wall of the water tank with a dock cleaning brush and rinse it with clean water before putting it back.

Tips:
The floats in clean and dirty water tanks are moving parts. Do not use too much force when cleaning, so as not to affect the function.
Sensors and Charging Electrodes
Wipe the sensors and charging electrodes on the device with soft dry gauze. Please shut down and power off before cleaning, including:

1. Six anti-drop sensors and ultrasonic sensors at the bottom of the host.
2. The sensor along the wall on the right side of the host and the recharge sensor on the left side.
3. The refill registration sensor and two line laser sensors directly in front of the host.
4. The recharging alignment sensor and two charging pole pieces at the end of the host.
5. Clean the recharging signal transmitter sensor and two charging shrapnel in the dock.

Battery

1. The host has a built-in high-performance rechargeable ithium-ion battery pack. In order to maintain battery performance, please keep the host charged ln daily use.
2. If you will not use it for a long time, please turn it off and store it and charge it at least once every three months. Avoid battery damage due to over-discharge.

Common Problems

charging.
2.The ambient temperature is lower than 0°C or higher than 40°C. Please use it in the environment of 0°C-40°C.
Unable to start cleaning| The battery power is low (less than 20%), please use it after fully charging.
Unable to return to charge| 1.The dock is not powered on. Please connect the power cord of the dock and confirm that the indicator light of the dock is on.
2.The host has not started cleaning from the dock, please move back to the dock to start cleaning.
3.There are many obstacles near the cleaning dock, please place the cleaning dock in an open area.
4.The main unit is too far away from the cleaning dock, please try to place the main unit near the cleaning dock or put it back to the dock manually.
5.The recharging line is blocked, such as the door is closed.
Unable to charge| 1.The dock is not powered on. Please connect the power cord of the dock and confirm that the indicator light of the dock is on.
2.Make sure that there is enough space around the cleaning dock, and that there is no dust or obstructions on the surface of the cleaning dock and the host charging shrapnel.
3.Please check whether there is any foreign matter on the interface of the host and clean it up.
4.The battery has been over-discharged if it has not been used or charged for a long time, contact the after-sales service to replace the battery.
Abnormal behavior| Power off and on again.
Abnormal noise when cleaning| The main brush, side brush or left/right wheel may be wrapped with foreign matter, please clean it after stopping the device.
Decreased cleaning ability or ash falling| 1.The dust box is full, please clean the dust box.
2.The filter screen is clogged, please clear or replace the filter screen.
3.The main brush is entangled by foreign matter, please clean the main brush.
4.The dust collection port of the dust box is blocked by foreign objects.
Unable to connect to App| 1.The Wi-Fi password is wrong, please enter the correct Wi-Fi password.
2.The Wi-Fi signal is not good. Please ensure that the host and the dock are in a good Wi-Fi coverage area, and follow the instructions in the manual to reset the Wi-Fi before pairing.
3.Restart the Wi-Fi and download the latest version of the App to try to connect again.
The robot vacuum and mop cleaner is offline| The Wi-Fi signal is not good. Please ensure that the host and the dock are in a good Wi-Fi coverage area, and follow the instructions in the manual to reset the Wi-Fi before pairing.
Unable to continue scanning| 1. Please confirm that the host is not in the Do Not Disturb mode, and scanning will not continue in this mode.
2. Operate the recharge key of the host, operate the vacuuming and mopping function key of the cleaning dock, and operate the recharge key of the App.
Appointment cleaning not working| 1. If the device s not connected to the Internet, the time cannot be synchronized, and the scheduled cleaning will not start.
2. Please make sure that the host s not n the Do Not Disturb mode, and scheduled cleaning cannot be performed in this mode.
3. If the battery is nsufficient, the scheduled cleaning will only start when the remaining battery is ≥30%.
There s a lot of garbage eft in the dust box
after the host dust collection| 1 . When changing the dust bag, please check whether it is full of dust bag.
2 . When sorting out and whether it is blocked, check the dust from the dust collection box at the outlet and the base of the dust collection station and the owner of the device.
3. Check whether the top cover of the dock is fastened and the sealing strip s reliable when collecting dust.
Can’t clean the mop| 1. The clean water tank is short of water or the dirty water tank is full, please add clean water or dump dirty water.
2. The cleaning tank is full. please clean the water hole of the cleaning tank.
3. The dirty water pump s faulty. Please manually press the pumping key of the cleaning tank of the dock to check whether the dirty water pump s working normally.

Troubleshooting

dust box is taken out, please put the dust box back.
Please turn off the child lock and try again| When the child lock is on, operate the host or the dock button, please turn off the child lock function in the App.
Please wipe the front wall detection sensor| If the front line laser anti- collision sensor is dirty or blocked, please wipe the window of the front line laser anti-collision sensor with a soft dry cloth.
Please wipe the sensor along the right side of the wall| If the sensor along the wall is dirty or blocked, please wipe the window of the sensor along the wall with a soft dry cloth.
Please wipe the cliff sensor and move to a new location to start| The cliff sensor is blocked or the host is suspended in the air, move the device to a flat ground and start it again. If the cliff sensor is too dirty, please wipe the window of the cliff sensor with a soft dry cloth to remove it.
Please clear the obstacles around the host and try again| The host is trapped, please clear the obstacles around the host and try again.
Please place the host on a level ground to start| The host is tilted, please move the host to a flat ground and start it again.
Please stay away from the restricted area before restarting| The host starts in the restricted area set by the App, please move the host away from the restricted area and start it again.
Please check if the bumper is stuck| The collision sensor is stuck, please push the collision plate left and right to remove the jam.
Please check if the main wheel is stuck| The main wheel is stuck or entangled, please check the main wheel and remove foreign objects.
Please check if the main brush is stuck| The main brush is entangled or stuck, please check the main brush and remove foreign objects.
Please check if the side brush is stuck| The side brush is entangled or stuck, check the side brush and remove foreign objects.
Please check if the mop is stuck| The mop is entangled or stuck, check the mop and remove foreign objects.
Please check if the lidar is stuck| The lidar is entangled or stuck, please check the lidar and remove foreign objects.
Please check if the lidar is blocked and move to a new location to start| The laser sensor is blocked or blocked by a foreign object, please remove the blocking object or foreign object. If it cannot be cleared, please move the main machine to a new location to start.
The top cover of the dock is not fastened, please check| Fasten the top cover of the dock.
The id of the lidar s squeezed, please check| The top lidar cover is squeezed by an obstacle, please remove the obstacle or move to a new location to start.
If you need to shut down, please move the host away from the cleaning dock| When the dock is cleaned and charged, it cannot be turned off. Please press and hold the power button to turn it off after
moving away from the dock.
In the off-the-ground state, please put it back on the ground to start| The wheels are hanging in the air, please move to a new position to start.
The power is too low, please put the host back into the cleaning dock to charge| The battery is too ow and the host cannot be started normally. Please put the host back into the cleaning dock for charging.
Dust bag not nstalled, please check| Please insert the dust bag of the dock and confirm that it s nstalled n place.
Clean water tank is not nstalled, please check| Please reinstall the clean water tank and make sure it is in place.
Dirty water tank s not nstalled, please check| Please reinstall the dirty water tank and confirm that it is in place.
The water n the clean water tank is insufficient, please add| Please check and replenish the clean water in the clean water tank.
The dirty water tank s full, please deal with it| Please check and clean the waste water from the dirty water tank.
Dust bag is full, please replace| Please check and replace the dust bag.
The cleaning tank s full, please clean up| 1. When clearing up, please wash the clogged hole with water through the tank
2. Whether the abnormal work is pump water pollution check key water pumping tank cleaning station base press manual
3. Whether the water eak tank water station base s checked
Note: If you cannot solve the problem, please contact after-sales customer service.
The cleaning tray is not installed, please check| Please clean up the cleaning tray and put it back to make sure it is n place.
The mop is not nstalled, please check| Please load the mop and confirm that it is in place.

Basic parameters

Host

5GHz:5150MHz∼5250MHz;5725MHz∼5875MHz RF 433.92MHz

Cleaning dock

LIMITED WARRANTY

This limited warranty provided by the manufacturer does in no way affect a potential statutory warranty provided by law.
The Limited Warranty applies to purchases made from authorized retailers of uniorange Limited. Warranty coverage applies to the original owner and to the original product only and is not transferable.
Uniorange warrants that the unit shall be free from defects in material and workmanship for a period of one year (six (6) months in case of a Certified Refurbished product) from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in this instruction manual, subject to the following conditions and exclusions.
REMEDY
If you request repair or replacement, please provide your proof of purchase.

1. The original unit and/or non-wearable components deemed defective, according to Uniorange’ sole discretion, will be repaired or replaced for up to one year from the original purchase date.
2. In the rare event that a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty period, whichever is longer. If the unit is replaced, Uniorange reserves the right to replace the unit with one of equal or greater value.

EXCLUSION
Unless agreed in writing, the Limited Warranty will not apply to consequential and incidental damages and will not apply if the defect(s) relate to:

1. Consumable parts such as filters, dust bags, mops, or brushes etc, that are subject to normal wear and tear, and require regular maintenance and/or replacement to ensure the proper functioning of your unit.
2. Defects caused by rough or inappropriate handling or use，or damage caused by accident. misuse, neglect, fire, water, lightning or other acts of nature, external sources such as weather, electrical outages or power surges.
3. Improper operation or maintenance, use not in accordance with the product instructions or connection to an improper voltage supply.
4. Negligent use or care, neglect or careless operation or misuse of the product.
5. Accident, abuse, misapplication, or any unauthorized repair, modification or disassembly or opening of the product.
6. Any failure by buyer or a third party to comply with environmental and storage requirements for the product specified by Seller.
7. Any failure to adequately package the product for transportation.
8. If the battery has been short-circuited, if the seals of the battery enclosure or the cells are broken or show evidence of tampering, or if the battery has been used in equipment other than that for which it has been specified.
9. Use of parts not in accordance with the product instructions.
10. Use of parts and accessories other than those produced or recommended by Uniorange.
11. Use in a commercial environment, as the product is designed for residential use only.
12. Extreme or external causes beyond our reasonable control including but not limited to. breakdowns, fluctuations, or interruptions in electric power, ISP (Internet Service Provider)service, or wireless networks.
13. Weak and/or inconsistent wireless signal strength in your home.
14. Any product(s) purchased from unauthorized dealers/resellers.
15. Products used outside the country of purchase.
16. Free products, lost and/or stolen products.

DISCLAIMER
Uniorange is not responsible for damage arising from failure to follow instructions relating to the use of the Product(s). You are responsible for (a) proper use of our Product; (b) routine preventative maintenance and (c) following proper product handling recommendations provided in our instructions manual, quick start guide and on our website.
Uniorange and its suppliers’ entire liability and your exclusive remedy shall be, at our option, either (i) repair the Product; (ii) replace the Product with a new or refurbished Product (replacement Product being of an identical model or a functional equivalent); or (iii) provide to you a refund of the price you paid for the Product (excluding taxes and shipping costs).
TO THE EXTENT PERMITTED BY APPLICABLE LAWS, UNIORANGE DOES NOT ASSUME ANY LIABILITY FOR LOSS OF OR DAMAGE TO OR CORRUPTION OF DATA, FOR ANY LOSS OF PROFIT, LOSS OF USE OF PRODUCTS OR FUNCTIONALITY, LOSS OF BUSINESS, LOSS OF CONTRACTS, LOSS OF REVENUES OR LOSS OF ANTICIPATED SAVINGS, INCREASED COSTS OR EXPENSES OR FOR ANY INDIRECT LOSS OR DAMAGE, CONSEQUENTIAL LOSS OR DAMAGE OR SPECIAL LOSS OR DAMAGE.
TO THE EXTENT PERMITTED BY APPLICABLE LAWS, UNIORANGE’ LIABILITY WILL BE LIMITED TO THE PURCHASE VALUE OF THE PRODUCT. The above limitations will not apply in the case of gross negligence or intentional misconduct of Uniorange or in the case of death or personal injury resulting from Uniorange’ proven negligence.
WARRANTY SERVICE
For Retailer Store Purchasing
If you wish to make a warranty claim, please contact your local distributor.
For Online Store Purchasing
please reach us by official channels

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