RainPoint HWG023WRF WiFi Gateway Hub User Manual
- June 17, 2024
- RainPoint
Table of Contents
RainPoint HWG023WRF WiFi Gateway Hub
Product Information
Specifications:
- Model: HWG023WRF
- Power Source: USB
- Wireless Connectivity: WiFi
- Compatibility: iOS & Android
Product Overview:
The WiFi Gateway Hub (Model No. HWG023WRF) is designed to provide seamless
connectivity for your smart devices. It allows you to control and monitor your
devices remotely through a dedicated app.
Button and Light Introduction:
The hub features an Operation Button that can be used to enter smart
connection mode or AP connection mode. The Power Indicator and WiFi Connecting
Indicator lights provide visual feedback on the hub’s status.
Download APP:
To get started, download the HOMGAR app from the App Store or Google Play
Store. Alternatively, scan the provided QR code to download the app. Create an
account or log in to start setting up your devices.
Smart WiFi Connection:
- Place the mini box hub near your router.
- In the app, tap the + button and select Mini Box Hub.
- Enter your Wi-Fi information as prompted.
- Press and hold the button on the hub for about 5 seconds until the connecting indicator blinks quickly.
- Select the check box in the app to search for devices.
- Add the device by clicking + and customize the device name.
If you encounter issues with a smart WiFi connection, try the AP connection mode or contact customer support.
APP Connection:
If needed, switch to AP connection mode in the app. Press and hold the button
on the hub until it blinks quickly, then press it again. Follow the app’s
instructions to connect your phone to the hotspot provided.
FAQ:
- Q: How can I troubleshoot connectivity issues with the hub?
A: If you experience connectivity problems, try switching between smart WiFi and AP connection modes. Ensure that your Wi-Fi network meets the requirements mentioned in the manual. For further assistance, contact customer support at support@rainpointonline.com.
Welcome to the RAINPOINT family! Please read the manual before using to learn about the features and functions.
Contents in the box
- HWG023WRF Mini Box Hub
- User Manual
- USB Cable
- Warranty Card
Introduction
Product Overview
Button and Light Introduction
- Operation Button
- Hold the button for about 5 sec to enter the smart connection mode.
- Press the button one time during smart connection mode to enter AP connection mode.
- Indicator Meaning Table
Specification
- Range Between WiFi Hub and Router: 160 ft in the open area without interference.
- Temperature Operating Range: 3°C – 40°C (37°F-104°F )
- WiFi Frequency Band: 2.4GHz Only
- Input: 100-240V ~ 50Hz 16A
Work On APP
Download APP
- Download
- a. HOMGAR APP downloads:
- b. Or scan the QR code to download:
- a. HOMGAR APP downloads:
- Create an account and log in:
Follow the instructions to sign up for your account or log in with your existing account and start matching devices!
Before Connection
To assure your the mini box hub to connect to Wi-Fi, it will need to meet
the following requirements:
- Please make sure your mobile device is connecting with 2.4GHz Wi-Fi before using HOMGAR app. The hub has to keep staying under 2.4GHz Wi-Fi to work normally.
- When to start and keep Wi-Fi connection, please keep the power on to make sure the hub works normally.
- iOS Requirements: Mobile device with iOS 11.0 (or higher) with cellular or Wi-Fi service.
- Android Requirements: Mobile device with Android OS 6.0 (or higher) with cellular or Wi-Fi service.
- Please do not use public Wi-Fi networks.
- The hub and your mobile device are better to be within 10 feet (3m) during pairing.
- If you need to change the working Wi-Fi network, press and hold the button on the hub to reset your hub and reconnect.
Connection
-
Smart WiFi Connection
Plug on the mini box hub near the router and follow the steps below to connect:- a. After register the account and get into the APP page, find “+” button on the top right corner of the APP’s Home Page.
- b. Select “Mini Box Hub”, then enter the Wi-Fi information and go next.
- c. Follow the guide on the APP to press and hold the button on the mini box hub for about 5 seconds until the connecting indicator quickly blinks.
- d. Select the check box and go “Next” to start searching devices.
- e. When device found, please click “+” to add the device and edit the device name as your like.
- f. Congratulations! Now you successfully add the device to your APP.
- a. After register the account and get into the APP page, find “+” button on the top right corner of the APP’s Home Page.
Tips: If you can’t connect to the hub through the smart WiFi connection
mode, please try the next AP connection mode or contact the customer support
team.
Email: support@rainpointonline.com
APP Connection
- When in the connection step before searching, click Switch Mode in the upper right corner to switch to AP connection.
Follow the guide on the APP to press and hold the button on the hub for about
5 seconds until it quickly blinks. And then short press the button again
.
When the Hub LED flashes slowly, tick the checkbox on the APP, click “Next”,
then follow the wizard and click “Go Connecting” to connect your phone to the
hotspot (HomGar_xxxx).
Note: If the mobile device pops up that there is no signal and needs to switch to WiFi, please do not switch, please keep the selected hotspot (HomGar_xxxx) to connect.
- Back to the app and click “Next” to continue adding devices automatically.
APP Overview
-
APP Home Page
- Home Management: Set home name, location and other information to manage your home environment monitoring system more intelligently and accurately.
- All Devices: All added devices will be displayed here.
- Room Management: The related devices list of each room will be displayed here.
- Weather Data: After setting the location of the home, the corresponding weather data will be displayed.
- Add Devices: Add the Smart+ series devices to start setup your smart home system.
- Home: The APP home page.
- Plan Page: List all of your irrigation plans that set on water timers. You can manually turn on or off the plan by the button on the right. There is also a manual Rain Delay button in each plan. It is available to check and edit the plans on the specific device plan page.
- Event: Review all the events that have occurred. Learn more about how your smart system works.
- Me and Basic Settings: Manage your account, home, basic settings, and other options. You can also find unit format and no notification button in these settings.
Notes: After the hub and sub-devices are connected, the selection of the sub-devices will be displayed on both the APP home page and the hub’s device page. You can click the device icons in the “All Devices” list to enter the device page, or find them in the “Sub-devices” list on the hub’s device page .
-
Device Page
-
Device Settings
In the device settings, there are any basic information of the mini box hub and some default settings.
Tips: Timing setting is ONLY worked for precision clock products to calibrate time.
Trouble Shooting
Precautions
- Please make sure to use 2.4GHz band WiFi to connect to this product.
- Do not block the vent, insert fingers, or any objects, as this may cause equipment failure or other conditions.
- Do not use the product near gas, heaters, microwave ovens, and other positions that may cause interference.
- Under freezing temperatures, timers should be removed from thefaucet and stored indoors to avoid potential freezing damage.
- Please clean the filter regularly and replace it if worn to prolong the timer’s working life.
Warranty Policy
RAINPOINT provides a 1-year limited warranty on this product against
manufacturing defects in materials and workmanship.
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
FCC Warning: Any changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate
this equipment.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, under Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy, if not installed and used inaccordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
The device has been evaluated to meet general RF exposure requirements. To maintain compliance with FCC’s RF exposure guidelines, the distance must be at least 20 cm between the radiator and your body, and fully supported by the operating and installation configurations of the transmitter and its antenna(s).
Customer Support
If you find it difficult to set up and want to watch the setting tutorial
video, please subscribe to our channel: Rainpoint on YouTube. Or scan the QR
code to visit the RainPoint channel on YouTube quickly. If the app and the
user manual don’t have what you’re looking for, and you need some help, please
prepare the Model NO. and LOT NO. of your device and contact us before
returning the RainPoint to the store. LOT NO.: XXXXX (on the back of the
device)
Need Help?
Scan the QR code for more help. or Email:
support@rainpointonline.com
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