TAUBIK Tour Ebike Electric Bicycle User Manual

TAUBIK Tour Ebike Electric Bicycle

Product Information

Thank you for choosing and purchasing our E-Bike. For your driving safety, please read this manual carefully to ensure that you can follow the correct instructions, safety warnings, and precautions before using it. Strictly abide by local laws and regulations and traffic laws.

Specifications:

• Model: TOUR
• Max Load: Subject to stated limits
• Motor: Electric
• Battery: Included
• Suspension: Included
• Max Speed: Varies
• Derailleur: Rear
• Max Distance: Varies
• Sensor: Included
• Frame: Not specified
• Brake Type: Disc Brakes
• Tire Size: 26 inch
• Tire Pressure: Not specified
• Charger: Included
• Charge Time: Not specified
• Fork: Not specified
• Net Weight: Not specified

Features & Parts:

• Brake light
• Battery Pack
• Seat
• Brake Lever
• Headlight
• 26-inch Tyre
• Rear Derailleur
• Kickstand
• Pedal
• Left Brake Lever for front brake
• The right shifter for the rear derailleur
• LCD Display
• Handlebar with LCD Display Button and Thumb Throttle

Product Usage Instructions

Before Riding:

• Ensure the battery is charged and securely in place.
• Check tyre pressure and overall bike condition.

While Riding:

1. Use the brake levers to control speed.
2. Monitor the LCD Display for vital information like speed and battery level.

After Riding:

1. Securely park the E-Bike and remove the key if applicable.
2. Recharge the battery for the next use.

FAQ:

• Q: Can pregnant women use the E-Bike?
  A: No, pregnant women are advised not to use the E-Bike.

• Q: What is the maximum load capacity of the E-Bike?
  A: The maximum load capacity is subject to stated limits in the specifications.

• Q: How should I check the battery level while riding?
  A: You can monitor the battery level on the LCD Display of the E-Bike.

SAFETY INSTRUCTION

Thank you for choosing and purchasing our E-Bike. For your driving safety, please read this manual carefully to ensure that you can follow the correct instructions, safety warnings and precautions before using it.

• Strictly abide by local laws and regulations and traffic laws. The company is not responsible for any consequences caused by violation of the above laws and regulations.
• Strictly follow the instructions in the manual for corresponding operations. The company is not responsible for any consequences caused by improper use, speeding, overloading etc…
• Do not use this E-Bike to do stunts, it will increase the probability of injury and damage to the E-Bike.
• Please always wear a helmet.
• Do not leave the battery near fire or heat sources.
• Please regularly check whether the brake performance is good.
• Please do not modify, repair or disassemble the product on your own.
• Avoid using used, defective and/or aftermarket batteries.
• People who should not ride the product include:
  • Anyone under the influence of alcohol or drugs.
  • Anyone who suffers from a disease that puts them at risk if they engage in strenuous physical activity.
  • Anyone who has problems with balance or with motor skills that would interfere with their ability to maintain balance.
  • Anyone whose weight is outside the stated limits (see Specifications).
  • Pregnant women.

SPECIFICATIONS

PARTS DIAGRAM

Features & Parts

1. Brake light
2. Battery Pack
3. Seat
4. Brake Lever
5. Headlight
6. 26-inch Tyre
7. Rear Derailleur
8. Kickstand
9. Pedal

1. Left Brake Lever for front brake
2. LCD Display
3. The right shifter for the rear derailleur
4. Handlebar
5. LCD Display Button
6. Thumb Throttle

DISPLAY PANEL

1. Voltage Indication
2. Max speed
3. Power gear
4. Total distance travelled
5. Indicates the Battery Capacity
6. Average speed
7. Current speed
8. Single distance
9. Power output by motor
10. Indicates the headlight on

Product Introduction

1Product name and model

Coloured IPS Screen Display of electric power assist bike

• Product model: DM05C
• DM05C includes two versions of UART communication and CAN BUS communication
  • DMOSC_U corresponds to the UART communication version;
  • DMOSC_C corresponds to the CAN BUS communication version.
• All DMOS products are available to add Bluetooth function to their hardware.

Product introduction

• Imported tempered glass, 2.5D extra hard, high transmittance
• 3.5 inch HD high brightness full viewing angles IPS LCD
• Special screen fitting technology, great sunlight and outdoor readabilitySeperated remote control with ergonomic design
• IP65 and up waterproof, excellent for outdoor use
• Built-in Bluetooth function, compatible with CAN-BUS and UART communication
• Service Tool function for fast firmware upgrade, parameter setting, and easy maintenance

Range of application
Suitable for all E-bikes that comply with EN15194 standard

Appearance and size

The shell material of DMOSC is PC+ABS, the screen is made of imported tempered glass with bevelled edge. This product is suitable to be installed on a horizontal handlebar tube size of Φ 22.2mm, Φ 25.4mm, and Φ 31.8mm

As shown in the above picture:

• DM05C-C01M020340001
• A08.01-36V2570

Product Manual

Specifications

• Power supply: DC 24V/36V/48V
• Rated current: 42 mA
• Shutdown leakage current: <luA
• Screen specification: 3.5 inch Colored IPS Screen Display, resolution 320*480
• Communication method: UART/CAN-BUS
• Operating temperature: -10° C ~ 60° C
• Storage temperature: -20° C ~ 70° C
• Waterprooflevel: 1P65

Function overview

1. Left-side independent buttons with ergonomic design
2. Customization of boot interface and UI
3. Unit: Km/Miles, Language: English/German
4. Display key riding data, speed, mileage, battery info, etc.
5. Statistical function for power assist mode
6. Walk assist function
7. Error code indication
8. Parameters setting and advanced setting
9. Range and battery indication (*available if BMS provides necessary info)
10. Percentage Analysis of total power output shared between engine and rider (*available torque sensor provides necessary info)
11. Health info statistics (*available if connected to an external bluetooth device)
12. Optional: Bluetooth function, for wireless connection for data transmission
13. Optional: Service reminder function
14. Optional: Auto headlight on/off function
15. Optional: Real-Time Clock, for a current time indication

Installation

1. Display locking clip includes two handlebar sizes: A 31.8mm and B $25.4mm. Please include the requested locking clip size in the purchase order. Installing DM05 display: Adjust the display to a position easy to operate, using M3*10 hex set to screws and tighten. Tightening torque: 0.8N.m
   Note: The warranty does not cover damage caused by excessive torque.

2. Place a remote button on the left side of the horizontal tube, for more remote button models, please refer to the Velofox product catalog.

3. Connect the 5-pin plug to the docking plug of the controller

Intertace

Boot interface

The boot logo interface is displayed for 2 seconds after the display is turned on. When the communication connection is established, the display enters the main interface which shows information obtained from the controller. ( All data displayed follows the communication protocol provided by the customer).

Basic interface and operation

1. All RM series buttons are compatible with DM02 series displays, the power-on button is located on the top side of the display.
2. Standard Outlet is a board end connector, which is convenient for after-sales maintenance and replacement.
3. 3.5 inch HD high brightness IPS LCD screen meets the need for customization of the boot interface and UI interface

Function interface introduction

Boot interface and basic function interface

The boot logo interface is displayed for 3 seconds after the display is turned on. When the communication connection is established, the display enters the main interface, showing real-time information stored in the controller and battery BMS according to the communication protocol. (Battery indicator will not show battery percentage if BMS info is not available) The basic function interface contains real-time speed, power information, power gear, clock information, light indicator, connection status and cycling statistics display. Mileage statistics show speed and mileage information, including average speed, maximum speed, and TRIP info which is subtotal mileage as shown on the basic interface. Speed display value has 3 digits, the maximum value is 99.9KM/H, including one digit after the decimal point. The subtotal mileage TRIP value has 4 digits, including one digit after the decimal point. After 9999.9 KM is exceeded, the decimal point is not indicated, and a 5-digit mileage value is displayed directly, with a maximum value of 99999km. After the maximum value is exceeded, the value is shown as the actual mileage value deducted by 100,000.

Cycling statistics in the basic function interface can be displayed in the main interface, and the data can be cleared by pressing the button. During data clearing, only TRIP-related information is cleared, but ODO accumulated mileage information is not cleared.

Other function interfaces

Function interface I-battery information,
The function interface Il mainly displays battery information, including voltage, capacity percentage, accumulated charging cycles, and Range which is endurance mileage. Accumulated charging cycles are provided by battery BMS, if it is not available from BMS, the display shows —- for charging cycles. The Range is calculated by the controller using battery BMS capacity info, the controller can not provide range info, but range info shows.

Function interface II -Motor information

• Function interface Il shows the motor information of the system. The function needs the support of the controller.
• The power analysis area shows power output analysis, including the average power output by the motor, the maximun output by the motor, and the power output shared between the rider and motor. Power output by motor will follow data provided by the controller, if requested info is not available from the controller, the display will calculate using collected voltage and electric currents data.

Function interface-—Assist Mode Usage Statistics
The function interface Ill mainly display the usage time statistics of different power assist modes during the riding process. The statistical data is calculated by the meter according to the actual riding state and displayed as percentage data. The statistics of the usage time of the power-assist mode can be reset to zero by pressing the button.

In the state of the basic function interface, short press the M key to switch the display of each function interface.

Walk assist interface
Long press to enter walk assist mode, the interface is shown below:

Maintenance reminder interface
The display can be set with regular maintenance reminders, and when reaches the set mileage value, the display will notify the user through the maintenance reminders. After the maintenance reminder mileage is reached, the display will show a notification interface every time being turned on to prompt the user to carry out daily vehicle maintenance. The notification interface can be cancelled by pressing the M button manually. After connecting to the service toolbox, the maintenance reminder can be reset through the after-sales diagnostic tool, and meanwhile, the maintenance record will be registered.

Error code interface
When the display receives the error info returned by the controller, it will show a detailed error code on the interface, indicating relevant electrical system fault information. The error code will be displayed numerically in the speed display area.

Bluetooth connection and message alert interface
The instrument supports Bluetooth function. After the bluetooth connection is successful, the icon will be displayed in the upper left corner of the instrument.

Setting interface
Within 10 s after turning on the display, long press the M button to enter the setting interface and short press ,   it to switch between setting interfaces. Short press , to enter the parameter-picking state.

For more setting operation illustrations, please refer to part 7

Button definition

Button name

• Power button: Turn on/off the display
• Adjust button: Adjust the assisting power level during riding and switch functions Long press the adjust buttons to perform specific function operation
• Mode button: Switch interface functions and enter into the parameter setting interface

Definition of button operation

released, the function is activated accordingly
Long press| Press the button and hold, when the hold time exceeds the setting time(generally 2 seconds), the function is activated accordingly.

Basic function operation

Turn on/off the display
To turn it on, long press the button until the boot logo interface appears and shortly enters the basic interface. To turn it off, long press the button until the display is turned off. If the rider does not perform any operation on the display within the set shutdown time, while speed is 0, and current is less than 1A, then the display will be turned off automatically. Set shutdown time is self-defined by the user.

Assist level switch
During normal working state, short press , buttons to switch assist level, and change assist mode

Power display has two default modes, English gear and digital gear; You can specify the requirements in the order, or modify and select by yourself through the advanced Settings and auxiliary tools of the instrument.

Power assist display modes as shown below:

• Digital gear: 0-5 levels
• English gear:

Short press , the button to switch the assist level. The switching level is not cycled, that is, after reaching the 5th level, a short press button to return to the off level. It’s the same when adjusting up.

Information switch
In a power-on state, short press the M button to switch alternately from the basic interface to the function interfaces.

The switching process of each interface is shown below:

Light control function

• The display supports an automatic lights-on/off function, when loaded with battery and is turned on, the default is to automatically turn on/off lights, that is the display automatically detects the ambient light intensity and controls the turning on/off of the lights. The icon on the top right corner of the basic interface indicates an automatic lights-on state.
• When the automatic lights-on/off function fails, long press the button to manually turn on the front light, and a light icon on the top left corner of the screen will appear indicating light-on status. Long press the button to manually turn the lights off.
• The automatic lights-on/off function is disabled after manually turning off the headlight. Re-start the display to enable the automatic lights-on/off function.
• When headlights are on, screen brightness will be lowered to a preset brightness level.

Maintenance reminder
The display supports a maintenance reminder function, when this function is enabled, the display will remind the user to give the ebike a maintenance check once the total mileage reaches a preset value. maintenance reminder function can be turned on/off in the settings interface and is turned on by default. The factory default reminder mileage is 5000km which is not modifiable by users, that is, the display will remind the user to give a maintenance check once the total mileage reaches 5000km.

Walk assist function
When the speed is 0, long press the button to enter walk assist mode, motor outputs power according to the set speed and controls the actual walk speed, the display shows the walk assist icon and the real-time speed. Release the button or any other button to exit walk assist mode, the motor is turned off, and the display gets back to the basic interface. Walk assist interface, shown as below:

Battery power indicator and assist power output

• Battery power information is divided into battery bar indication and remaining percentage indication. When battery power is normal, battery capacity is divided into 5 bars. Before communication is established, the battery percentage is not displayed, and the power bar is full and blinks at 2Hz. After battery info is acquired, the power bar will stop blinking, and display the power percentage. If communication is not successful within 3s, it will stop blinking and no power percentage will be displayed.
• After the battery capacity is lower than 5% or the voltage is lower than the low voltage value, the display will enter the low-voltage mode. In this mode battery level showed level 0 and the border blinked at 1Hz, with no power output from the motor, and disabled assist level switch. The power assist level is displayed as OFF or 0.
• To get out of low-voltage mode, reset, and increase the voltage above low-voltage value and battery capacity above 5%.
• Percentage of battery power and power level table (Battery % info is required from BMS or controller):

Remarks about battery indicator:
When there is a battery communication error:

• The display will estimate the power according to the voltage and show the battery level accordingly:
• No battery percentage information will be shown;
• Range information will not be displayed;
• If the voltage is lower than the low-voltage value, the effect of the current on voltage needs to be considered when converting to a voltage at 0 current

Setting function
The display provides specific parameter-setting functions. The optional items of the setting function will be deleted according to different market and product standards. The following is the complete parameter setting and information reading function description under the default state of the display. Please contact our sales and technical support team for confirmation in case of any discrepancies. Within 10 s after turning on the display, long press the M button to enter the setting interface and short press , the button to switch between setting interfaces. In any setting interfaces, short press the M button to enter the parameter editing state, the blue mark indicates the chosen parameter and the selected option or value will be indicated by a white font with a grey background. Short press the button to edit parameters. Long press the M button to confirm parameter selection. Long press the M button again to exit and return to the previous page.

Selected option or value will be indicated by a white font with a grey background, as shown below:

In any setting interfaces, short press the M button to enter the next level menu, and long press the M button to return to the previous level menu.

The first level parameter setting interface and the description of each parameter interface are as follows:

Advanced setting functions

Warning
The advanced setting function is based on specific protocol content, allowing to modify and set the controller and system parameters through the display side. This feature is only available to specific groups of people, such as bike manufacturers, dealers and other entities with professional technical capabilities. Debugging and maintenance are allowed through advanced setting functions. In case of improper parameter setting or other setting problems, the whole system will work improperly or even have failure problems. Please be cautious about whom to open this feature to.

Advanced settings require a specific password, if you need to use this feature, please communicate with our company sales and technical support team to confirm compatibility with your current hardware version. In the meantime, please confirm with our sales and technical support team for adequate maintenance capacity, before obtaining the password.

Advanced setting operation instructions
After selecting the advanced setting in the first-level menu, press M button to enter the login password. Short press the M button to select the corresponding password digit in the 4-digit password field. The selected password digits will be highlighted with a white background. Short press , to edit password value, and short press the M button again to confirm the input. The password input interface is as follows:

After the password is typed correctly, the advanced setting is entered, and divided into two-page contents. Short press ,    to pick and select.

Advanced setting functions descriptions:

Data clearance
Data clearance is aimed at the removal of data information such as subtotal mileage TRIP, average speed, and maximum speed. 10s after the display is turned on when the display is at the function interface, long press the M button to show the data clearance window, and short press the ,   button to select accordingly. To remove the pop-up clearance window, long press the M button or remain no operation for 30 s.

After clearance, the subtotal mileage TRIP is 0, average speed, and max speed is 0. ODO information can’t be cleaned manually on the display, professional service tools are required.

DISPLAY BUTTON

• Short Press: Press the button and soon release, while the button is released, the function is activated accordingly
• Long Press: Press the button and hold, when the hold time exceeds the setting time(generally 2 seconds), the function is activated accordingly.

ERROR CODES

The display can warn of bike faults. When faults are detected, the error code will be shown on the interface and blink at 1Hz. When an error code is shown, button functions will not be affected, meaning interfaces can be shown normally by pressing buttons. If no button operation after 5s, the display will return to the error code interface.

Error code interface as shown below:

Error code

| Error description|

Suggest operation

---|---|---
“21” shown at speed| Current anomaly| Check controller
“22” shown at speed| Throttle anomaly| Check throttle
“24” shown at speed| Motor HALL anomaly| Check motor
“25” shown at speed| Brake anomaly| Check throttle
“26” shown at speed| Under Voltage| Check battery
“30” shown at speed| Communication Fault| Check the connector to the controller
“31” shown at speed| BMS Fault| Check battery
“32” shown at speed| BMS and controller anomaly| Check the controller and battery

CHARGING

CAUTION
Only use the provided charging cable to charge your TOUR battery pack. Using any other unauthorized charger may cause damage to your battery pack.

CHARGING THE BATTERY RACK

• Ensure the EBIKE is turned off.
• Remove the battery pack from the battery dock.
• Ensure that the charging port is clean and dry.
• Make sure that there is no dust, debris or dirt inside the port.
• Plug the charger into a grounded wall outlet.
• The charging indicator light is ON, and the charger will be red.
• Connect the cable with the power supply (100~240VAC; ).
• Align and connect the 1-pin charging cable to the charging port of the battery pack.

DO NOT FORCE OR BEND THE CHARGING CABLE INTO THE CHARGING PORT, AS IT MAY CAUSE THE PRONG TO BEND OR BREAK.

OPERATING CONDITIONS

FAILURE TO FOLLOW ANY OF THE FOLLOWING SAFETY PRECAUTIONS CAN AND MAY LEAD TO DAMAGE TO YOUR DEVICE, VOID YOUR MANUFACTURER WARRANTY; LEAD TO PROPERTY DAMAGE, CAUSE SERIOUS BODILY INJURY, AND CAN LEAD TO DEATH.

Any TOUR that does not work properly can cause you to lose control and fall. Inspect the entire device thoroughly before every ride, and do not ride it until any problems have been corrected.

KICKSTAND
Never ride your EBIKE with the kickstand down.

OPERATING YOUR Ebike
Make sure the battery pack is fully charged before the first Initial use. Before turning on your E-bike, sit on it like a standard bicycle to get comfortable with the device before using It with the motor.

GEARS

• Your Ebike is equipped with 8 gears. The lowest gear (1) is for easier and uphill pedalling, and the highest gear (8) is for maximum speed on level or downhill terrain. Change gears only while pedalling.
• The rear wheel contains 8 chain sprockets. When the chain is around the largest sprocket you are in 1st gear or the lowest gear. When the chain is around the smallest sprocket, you are in 8th gear, or the highest gear.

TROUBLESHOOTING

PROBLEM| POSSIBLE CAUSES|

SOLUTION

---|---|---
The motor will not engage| 1.     Low battery

2.     Battery loose or unplugged

3.     Severed wire connection

| 1.     Recharge battery

2.     Make sure battery connections are secure

3.     Contact customer support

Feels shaky when driving| 1.  Low tire pressure

2. The wheel is not securely fastened

3. Bearings in the steering system are worn out

| 1.     Inflate to 20 psi

2.     Fasten the wheel securely

3.     Replace bearings

Mileage not being recorded correctly| 1.     Infrequently charged

2.     Defective or worn-out battery pack

3.     Cold temperature affecting battery performance

4 Defective or incorrect charger damaged battery

| 1.     Charge the battery pack more often

2.     Replace battery pack

3.     Allow the battery pack to reach room temperature and fully recharge it.

4.     Contact customer support

LCD Display not registering| 1.     Low battery

2.     Display is broken

3.     Bad battery cells

4.     Faulty charger burns out display

| 1.     Recharge battery pack

2.     Replace display

3.     Replace battery pack

4.     Contact customer support

Brakes squealing| 1.      Dirty brake pad

2.     Hard edges on new brakes

3.     Brake pads are too tight

| 1.      Clean the brake pad

2.     Squealing will stop the more you ride

3.     Adjust brake pads to l-2mm gap from a wheel

---|---|---
Stiffness when steering| 1.     Grime build-up in steering system

2.     Bearings in the steering system are worn out

| 1.      Clean steering system

2.      Replace bearings

The above table is only meant to act as a guide to help you figure out any problems you may have with your EBIKE. If you are unable to get your EBIKE to operate properly, please ask for support.

info@taubik.com.

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