GRAND CANYON GAS LOGS LDB24L-EN Vented Bedrock Contemporary Linear Electronic Ignition Drop In Gas Burner Kit Installation Guide

: June 17, 2024
: GRAND CANYON GAS LOGS

Table of Contents

LDB24L-EN Vented Bedrock Contemporary Linear Electronic Ignition Drop In
Specifications:
Product Usage Instructions:
1. Safety Information:
2. Installation:
3. Maintenance:
4. Ventilation:
5. Fire Risk:
- FAQ:
Q: Can this appliance be used in mobile homes?
Q: What should I do if any part of the appliance has been under

LDB24L-EN Vented Bedrock Contemporary Linear Electronic Ignition Drop In

Gas Burner Kit

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Specifications:

Models: LDB24L-EN, LDB36L-EN, LDB48L-EN,
LDB60L-EN, LDB72L-EN, LDB84L-EN, LDB96L-EN, LDB24B-EN, LDB36B-EN,
LDB48B-EN, LDB60B-EN, LDB72B-EN, LDB84B-EN, LDB96B-EN
Gas Type: Natural Gas / Propane
For Indoor Use
Certifications: CSA 2.26 and ANSI Z21.60
Manufacturer: Grand Canyon Gas Logs

Product Usage Instructions:

1. Safety Information:

Always follow safety warnings in the manual to prevent fire
hazards and personal injury. Keep flammable substances away from
the appliance. Ensure proper ventilation for safe operation.

2. Installation:

Installation must be done by a qualified professional. Ensure
the appliance is positioned correctly as per diagrams in the
manual. Use only approved parts for installation to avoid property
damage or injury.

3. Maintenance:

Regular maintenance is crucial for safe operation. Refer to the
Owner’s Information manual for maintenance guidelines. Inspect the
appliance periodically and call a qualified technician if
needed.

4. Ventilation:

This appliance requires fresh air for safe operation. Adequate
combustion and ventilation air provisions must be made during
installation to prevent any issues.

5. Fire Risk:

High supply pressure can damage the valve/controls. Disconnect
the gas valve/control when pressure testing the system to avoid any
damage.

FAQ:

Q: Can this appliance be used in mobile homes?

A: No, this appliance is not suitable for installation in
manufactured or mobile homes.

Q: What should I do if any part of the appliance has been under

water?

A: Do not use the appliance. Contact a qualified service
technician immediately to inspect and replace any affected
parts.

“`

BEDROCK BURNER

INSTALLATION AND OPERATION MANUAL

Nat. Gas Model #
LDB24L-EN LDB36L-EN LDB48L-EN LDB60L-EN LDB72L-EN LDB84L-EN LDB96L-EN LDB24B- EN LDB36B-EN LDB48B-EN LDB60B-EN LDB72B-EN LDB84B-EN LDB96B-EN

Propane Model #
LDB24L-EP LDB36L-EP LDB48L-EP LDB60L-EP LDB72L-EP LDB84L-EP LDB96L-EP LDB24B- EP LDB36B-EP LDB48B-EP LDB60B-EP LDB72B-EP LDB84B-EP LDB96B-EP

WARNING

WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury, or loss of life.
FOR YOUR SAFETY: Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

WHAT TO DO IF YOU SMELL GAS · Do not try to light any appliance. · Do not touch any electrical switch; do not use any phone in your building. · Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. · If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified installer, service agency, or the gas supplier.

INSTALLER: Leave this manual with appliance. CONSUMER: Retain this manual for future reference.

Report # F21-075

FOR INDOOR USE
Certified to the Canadian and American National Standards: CSA 2.26 and ANSI Z21.60
for decorative gas appliances for installation
in solid-Fuel burning fireplaces.

Grand Canyon Gas Logs
3515 East Atlanta Avenue, Phoenix, Arizona 85040
BED ROCK BURNER INSTALLATION & OPERATION MANUAL 602-344-4217 · grandcanyongaslogs.com

GRANDCANYONGASLOGS.COM – 04_2023

p WARNING

SAFETY INFORMATION

· Do not operate appliance before reading and understanding operating instructions. Failure to operate appliance according to operating instructions could cause fire or injury.

· This appliance is hot when operated and can cause severe burns if contacted.
· Any changes or alterations to this appliance or its controls can be dangerous and is prohibited.
· Risk of fire or asphyxiation, do not operate appliance with safety screen removed and never obstruct the front opening of the appliance.
· Risk of burns. The appliance should be turned off and cooled before servicing. · Do not install damaged, incomplete or substitute components.

HOT GLASS WILL CAUSE BURNS.
DO NOT TOUCH GLASS UNTIL COOLED.
NEVER ALLOW CHILDREN TO TOUCH GLASS.

· Risk of cuts and abrasions. Wear protective gloves, protective footwear, and safety glasses during installation. Sheet metal edges may be sharp.
· Do not burn wood or other materials in this appliance.

· Provide adequate ventilation and combustion air. Provide adequate accessibility clearance for servicing and operating the appliance.
· Children and adults should be alerted to hazards of high surface temperature and should stay away to avoid burns or clothing ignition.

· Young children should be carefully supervised when they are in the same room as the appliance. Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is recommended if there are at- risk individuals in the house. To restrict access to an appliance or stove, install an adjustable safety gate to keep toddlers, young children and other at-risk individuals out of the room and away from hot surfaces.
· Clothing or other flammable material should not be placed on or near the appliance. · Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.

· Furniture or other objects must be kept a minimum of 36 inches (.9144m) away from the front of the appliance. · Ensure you have incorporated adequate safety measure to protect infants/toddlers from touching hot surfaces.

· Even after the appliance is off, it will remain hot for an extended period of time.

· Check with your local hearth specialty dealer for safety screens and hearth guards to protect children from hot surfaces. These screens and guards must be fastened to the floor.

· Any safety screen, guard or barrier removed for servicing the appliance, must be replaced prior to operating the appliance.

· A fireplace screen must be in place when the appliance is operating unless other previsions for combustion air are provided, the screen shall have openings for the introduction of combusted air.

· Thoroughly clean the chimney, flue and existing appliance before installing the new appliance into it. Do not burn solid fuels in any appliance that is equipped with this gas log set.

· The installation, including provisions for combustion and ventilation air required minimum permanent vent opening must conform with the NATIONALS FUEL GAS CODE (ANSI Z223.1/NFPA 54) and applicable local building codes..
· Do not operate appliance in the presence of gasoline or other flammable liquids and vapours. Keep area clear of other combustible materials. The appliance and its shut off must be disconnected from the gas supply piping system before any pressure testing of the system is done.

· It is imperative that the control compartments, burners and circulating blower and its passageway in the appliance and venting system are kept clean. The appliance and its venting system should be inspected before use and at least annually by a qualified service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc. The appliance area must be kept clear and free from combustible materials, gasoline and other flammable vapors and liquids.

· If the appliance shuts off, do not re-light until you provide fresh air. If appliance keeps shutting off, have it serviced. Keep burner and control compartment clean.
· Under no circumstances should this appliance be modified.

· Do not allow wind or fans to blow directly into the appliance. Avoid any drafts that alter burner flame patterns.

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p WARNING

SAFETY INFORMATION

· Do not use a blower insert, heat exchanger insert or other accessory not approved for use with this appliance.

· This appliance must not be connected to a chimney flue pipe serving a separate solid fuel burning appliance.
· Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

· Keep the packaging material out of reach of children and dispose of the material in a safe manner. As with all plastic bags, these are not toys and should be kept away from children and infants.

· Carbon monoxide poisoning may lead to death; early signs of carbon monoxide poisoning resemble the flu, with headache, dizziness and/or nausea. If you have these signs, the appliance may not be working properly. Get fresh air at once! Have appliance serviced. Some people; pregnant women, persons with heart or lung disease, anemia, those under the influence of alcohol, those at high altitudes are more affected by carbon monoxide than others. Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.
· As with any combustion appliance, we recommend having your appliance regularly inspected and serviced as well as having a Carbon Monoxide Detector installed in the same area to defend you and your family against Carbon Monoxide (not applicable for outdoor appliances).
· Ensure clearances to combustibles are maintained when building a mantel or shelves above the appliance. Elevated temperatures on the wall or in the air above the appliance can cause melting, discolouration or damage to decorations, a TV or other electronic components.

· For appliances equipped with a safety barrier; if the barrier becomes damaged, the barrier shall be replaced with the manufacturer’s barrier for this appliance.
· Installation and repair should be done by a qualified service person. It is imperative that control compartments, burners and circulating air passageways of the appliance be kept clean.

· For outdoor products only: this appliance must not be installed indoors or within any structure that prevents or inhibits the exhaust gases from dissipating in the outside atmosphere.

Failure to position the parts in accordance with these diagrams or failure touse only parts specifically approved with this appliance may result in property damage or personal injury.

This product can expose you to chemicals including lead and lead compounds, which are known to the State of California to cause cancer, and chemicals including carbon monoxide, which are known to the State of California to cause birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

Improper installation, adjustment, service or maintenance can cause property damage, personal injury, or loss of life. Refer to the Owner’s Information manual provided with this appliance. Installation and service must be performed by a qualified installer, service agency or the gas supplier.

Vented Decorative Gas Appliance: Not a source of heat; Not for use with solid fuel. This appliance needs fresh air for safe operation and must be installed so there are provisions for adequate combustion and ventilation air.

This appliance is NOT for installation in manufactured or mobile homes.
Do not use the appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

BED ROCK BURNER INSTALLATION & OPERATION MANUAL

FIRE RISK HAZARD / DELAYED IGNITION
High supply pressure will damage the valve / controls.
Disconnect the appliance main gas valve/control from the supply piping when pressure testing that system at pressures in excess of 1/2 psi (3.5 kPa). Isolate the appliance with it’s shut off valve during any pressure testing of the supply piping at pressures equal to or less than 1/2 psi (3.5 kPa).
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TABLE OF CONTENTS
Warning – Safety Information………………………………………………2 General Instructions ………………………………………………………….5 Parts List………………………………………………………………………….8 Wiring Diagram, Pre-Installation………………………………………….9 Installation Steps …………………………………………………………….10 Multifunction Remote Operating Instructions………………………. 11 Wi-Fi Multifunction Remote Operating Instructions ……………… 15 Intermittent Pilot Instructions …………………………………………….16 Maintenance …………………………………………………………………..17 Troubleshooting ……………………………………………………………… 18 Warranty ……………………………………………………………………….. 20
NOTE: Changes, other than editorial, are denoted by a vertical line in the margin.

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GENERAL INSTRUCTIONS
SAMPLE

SAMPLE

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Damper Stop Installation

GENERAL INSTRUCTIONS

The damper must be permanently locked in position to prevent full closure and to provide a minimum flue opening. Various methods for locking the damper may be used but may be restricted from region to region and it is important to know the specifics that apply to your area. For your convenience a damper stop is provided with the appliance and may be used where not prohibited by state or local codes.
Use the 3″ adjustable bolt to adjust the damper to the correct opening, based on the enclosed chart.
Should the damper stop not fit, or provide the required permanent opening from the Minimum Damper Opening table, have the damper cut to provide a minimum permanent opening or install an alternate stop.
Creosote, ashes and loose paint must be cleaned from the chimney flue and firebox by a qualified chimney cleaner, before installing in a solid fuel burning appliance. Any outside air ducts and/or ash dumps in the fireplace shall be permanently closed at time of appliance installation.
If the damper stop (supplied) is not applicable the damper may be fixed open by the following method:
· Drill a hole in either end of the damper.
· Using a bolt of sufficient length and adjustment, with 2 nuts, secure to damper through the hole.
· Adjust to correct opening.
Appliance must be installed only in a solid-fuel burning fireplace with a working flue and constructed of non-combustible material.

Venting Requirements

Chimney

20

Height (ft)

Free opening area of chimney damper for venting combustion products (factory- built fireplaces)

Appliance Input Rate (kBTU/hr)

30

40

50

60

70

80

90

100

(Minimum opening in2)

10

11.3

16.6

22.11

28.3

35.3

44.2

–

15

8.6

12.6

17.3

21.2

26.4

32.2

38.5

45.4

–

20

7.5

10.8

14.5

18.1

22.1

26.4

31.2

37.4

43

25

6.6

9.6

12.6

15.9

18.1

22.9

27.3

31.2

36.3

30

6.2

9.1

11.3

14.5

17.3

20.4

24.6

28.3

33.2

35

5.7

8

10.8

13.2

15.9

18.9

22.1

25.5

30.2

40

5.6

7.5

10.2

12.6

15.2

18.1

20.4

23.8

27.3

Height is from hearth to top of chimney and the minimum height is 10 feet (see Figure 3, Factory-built fireplace).

Chart shows some minimum opening (in2) for the given height and input rate.

Column marked “Maximum input” corresponds to the maximum allowable input rate (kBTU/hr) for the given height

110
–
–
–
43
37.4
34.2
31.2

Free opening area of chimney damper for venting combustion products (masonry- built fireplaces)

Appliance Input Rate (kBTU/hr)

Chimney

20

30

40

50

60

70

80

90

100

Height (ft)

(Minimum opening in2)

6

17.6

25.7

33.8

41.7

49.2

56.6

64

71.4

78.8

8

16.5

23.7

31.2

38.7

45.5

52.4

59.7

66.9

74.1

10

15.1

21.7

28.7

35.2

41.7

48.2

54.3

60.2

66.1

15

14.1

19.9

26.1

32

37.7

43.2

48.8

54.1

59.4

20

12.9

18.5

23.7

28.8

34.3

39.8

44.4

49.1

53.8

30

12.2

16.9

21.6

26.5

31.2

35.9

40.3

44.5

48.6

Height is from hearth to top of chimney and the minimum height is 6 feet (see Figure 3, Factory-built fireplace).

Chart shows some minimum opening (in2) for the given height and input rate

110
86.2
81.3
72
64.6
58.4
52.7

120

Maximum

Input

–

77.6

–

98.2

–
50.3

114.2
121

44.2
39.6

130.1
141.2

35.3

158.5

120
93.5
88.6
77.9
69.9
63
56.6

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GENERAL INSTRUCTIONS

Burner Specifications
NATURAL GAS MODELS
NG Models

LIQUID PROPANE MODELS
LP Models

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2

B

3

4

5

6 7

8 9

10

21
A

11 22

12

4

1 20 19

18
17 16

15

13

14

3

PARTS LIST

1

2

3

BU

4

VA

5

6

STEP

7

BOOK

8

B

9

PILO

10

PROFLAM

11

LED

12

LED P

13

WIFI IR&

14 PROFLAME 2 P

15

PO

16

ELEC

17

PROFLA

18

PROFLAME

19

20

PROFLAME

21

LE

22

PROFL

UNLESS OTHERWISE SPECIFIED:

DIMENSIONS ARE IN INCHES TOLERANCES: FRACTIONAL ANGULAR: MACH 1 BEND 1 TWO PLACE DECIMAL .010 THREE PLACE DECIMAL .005

DRA CHE ENG MFG

INTERPRET GEOMETRIC TOLERANCING PER: MATERIAL
FINISH
DO NOT SCALE DRAWING

Q.A.
P
THE I DRAW MOD IN PA WITH MOD

2

*Glass media NOT INCLUDED, refer to installation instructions (page 10) for glass usage.

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System Configuration:

WIRING DIAGRAM

Before you begin

PRE-INSTALLATION

Thank you for purchasing Grand Canyon Gas Log’s Bed Rock Burner. This product has been designed to provide you with safe, trouble-free operation.
Please read this manual throughly before beginning the installation. It has information which is important for safe installation and operation.

Please inspect your shipment for completeness and any damage. Contact your retailer if any damage is found. Do not install your appliance with any damage or substituted parts.

The installation of your Bed Rock Burner will follow the steps listed: · Pre- Installation planning – ensure the opening of the fireplace meets the specification. (Page 7) · Electric installation (Right side – 6′ cord) · Gas installation (Preferred left side) · Installing the burner

Before you begin the installation you should have the following tools and supplies: · Pipe wrenches · Safety glasses and gloves · Approved pipe joint sealant · Manometer · Leak detection fluid (non-corrosive) or electronic gas detector · Appropriate gas supply line parts

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INSTALLATION STEPS

1 2

(B) – Figure 2.2

Figure 1 (A) – Figure 2.1

STEP 1 Place Bed Rock burner in your fireplace centering the base front to back and side to side. Centering the base allows the case to easily slide over the top of the base. (Figure 1)
WIRING
(A) For use with the provided 6′ power cord, electrical connection is on the right-hand side of the burner. Feed the power plug through the fireplace wall plugging into a 110v receptacle. (Figure 2.1) (B) For hard wire installations: electricians will remove the top of the electrical box, disconnect the pigtail wire nuts, feed line voltage electrical wire through the fireplace wall, replace pigtail connections with line voltage and tighten wire nuts, replace electrical box cover. (Figure 2.2) ollow all local & national codes and safety laws.

3

Figure 3.1 Figure 3.2

Attach gas connector to the gas supply line and connect to burner assembly gas valve. Use soapy water to check connections for leaks. “Longer gas connector maybe needed for unique installations (not provided). (Figure 3.1 & 3.2)

4

Figure 4.1 Figure 4.2

Place batteries in the battery holder and both remotes. Remotes are synced at factory prior to shipping. To re-sync the ProFlame II remote review the remote section of the manual. Page 12.

5

Pull up on the handles located on the left and right side of the case. Lift the case and carefully place the case in the fireplace covering the base. Larger units may require two people to install.

6

Figure 6.1 Figure 6.2

Pour the 1/2″ reflective glass media over the top of the burner tube and the perforated metal (Fig.6.1). Note, for proper ignition there should be no more than one layer of glass over the top on the burner tube (Fig 6.2). Follow the chart below and make sure the proper amount of glass media is used. DO NOT cover the pilot shield with media, keep this area clear of all debris

Burner Size 24″ 36″ 48″ 60″

LBS Glass Media Used 10 lbs. 15 lbs. 20 lbs. 25 lbs.

Burner Size 72″ 84″ 96”

LBS Glass Media Used 30 lbs. 35 lbs. 40 lbs.

7

Follow the lighting and transmitter instructions to properly ignite your burner.

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MULTIFUNCTION REMOTE OPERATING INSTRUCTIONS

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MULTIFUNCTION REMOTE OPERATING INSTRUCTIONS
7.1. 7.2.
7.3. 7.2.
7.2.

Figure 7.1

Figure 7.3 7.4 and 7.5.

Figure 7.2

Figure 7.4 Figure 7.5

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MULTIFUNCTION REMOTE OPERATING INSTRUCTIONS
7.6. Figure 7.8

Figure 7.6 7.7 through 7.10.
Figure 7.7

Figure 7.9 Figure 7.10

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MULTIFUNCTION REMOTE OPERATING INSTRUCTIONS

Figure 7.11 and 7.12.

See Figure 7.13.

Figure 7.11

Figure 7.13 See Figure 7.14

Figure 7.12

Figure 7.14

Using the Fireplace without a Remote Control
The fireplace can be turned ON (HI only) and OFF with the wall switch. The fireplace flame ON/OFF is the only function that will operate; no flame adjustment, light or blower will work when using the wall switch. The wall control switch should be turned OFF when the fireplace is not being used for extended periods of time.
Battery Backup Operation
Install batteries (See initialization sequence on page 12). In case of power loss, the fireplace will switch to battery mode automatically. The fireplace will operate normally without the fan or light control when in battery mode.
Low Battery Detection
When the backup batteries are low, the module emits a double-beep when it receives an on/off command. The system will not accept any commands until the batteries are replaced or A/C power is restored.

Lockout State Definition To prevent damage to the fireplace, IFC board will automatically lock-
out the remote control if it detects a anomalous flame or too many unsuccessful ignition attempts. The lockout state will remain as long as the power supplies are applied.
When the IFC board goes into lockout state:
1. Both the Pilot and the Main Burner solenoids in the gas valve are de- energized;
2. A diagnostic code is sent through the diagnostic red LED.
3. The IFC board will ignore any burner ignition command and remain in the OFF state unless the unlock command sequence is met.
Turn the system power supplies (to the wall control or remote control) OFF for two or three seconds and then restore power. If the lockout reoccurs, call your dealer. The causes of lockout must be investigated under safe conditions by trained service personnel.

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Wi-Fi APP MULTIFUNCTION REMOTE OPERATING INSTRUCTIONS
Download to your mobile device

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INTERMITTENT PILOT INSTRUCTIONS

FOR YOUR SAFETY READ BEFORE LIGHTING

p WARNING

If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

A. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS · Do not try to light any appliance. · Do not touch any electrical switch. · Do not use any phone in your building. · Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s instructions. · If you can not reach your gas supplier, call the fire department.

B. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualified service technician. Force or attempted repair may result in a fire or explosion.
C. Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

LIGHTING INSTRUCTIONS

1. STOP. Read the Safety information above this label.
2. Read the Care and Operation manual on page 17.
3. Turn appliance’s Gas shutoff Valve to the ON position.

9. This device is equipped with an ignition device which automatically lights the pilot.
10. Do not try to light the pilot by hand. 11. If the appliance will not operate, follow the
instructions “Shutdown instructions” and call your service technician or gas supplier.

4. If service was preformed, check that breaker was restored.

5. Wait five (5) minutes to clear air from fuel lines. Than smell for gas, including near the floor. If you smell gas, STOP! Follow “B in the safety information above on this label. If you don’t smell gas, go to next step.
6. Press ON/OFF with your Proflame II remote control Transmitter.

Vent Free Pilot Assembly

Vented Pilot Assembly

7. Listen for the Receiver’s audio feedback. A single Beep will be heard.

8. The appliance will begin to light.

TO TURN OFF GAS TO FIREPLACE

1. Press On/off on your Proflame II remote control Transmitter
2. Listen for the Receivers audio feedback. A single beep will be heard.
3. Appliance will begin to turn off. 4. Extreme Temperatures caution. Do not attempt
to touch any surface of the Bedrock system until adequate time for cooling is conducted.

5. Adequate time varies on, size of bedrock, duration of use, and outside temperatures.
6. Turn appliance’s Gas shutoff valve to the Off position.
7. Turn of appliance’s breaker, if service is to be performed.
8. In case of an Emergency or access to Proflame II remote transmitter is lost.

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p WARNING
· Turn off the gas and electrical power before servicing the appliance. · Appliance may be hot. Do not service until appliance has cooled. · Do not use abrasive cleaners on glass. · Do not paint the pilot assembly.

MAINTENANCE

This appliance and its venting system should be inspected before use and at least annually by a qualified service person. The following suggested checks should be performed by a qualified technician. The appliance area must be kept clear and free of combustible materials, gasoline, or other flammable vapors and liquids. The flow of combustion and ventilation air must not be obstructed.
NOTE:
Caution: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing.

1. In order to properly clean the burner and pilot assembly, remove the glass to expose both assemblies.
2. Keep the control compartment, media, burner, air shutter opening and the area surrounding the appliance clean by vacuuming or brushing, at least once a year.
3. Check to see that all burner ports are burning. Clean out any of the ports which may not be burning or are not burning properly.
4. Check to see that the pilot flame is large enough to engulf the flame sensor and/or thermocouple / thermopile as well as it reaches the burner.
5. If your appliance is equipped with a safety barrier, cleaning may be necessary due to excessive lint / dust from carpeting, pets, etc. Simply vacuum using the brush attachment.
6. If your appliance is equipped with relief doors, ensure the system performs effectively. Check that the gasket is not worn or damaged. Replace if necessary.
7. Replace the cleaned glass. Failure to properly position the media may cause carboning which can be distributed in the surrounding living area, inside the firebox and on exterior surfaces surrounding vent termination.
8. Check to see that the main burner ignites completely on all ports when turned on A 5 to 10 second total light-up period is satisfactory. If ignition takes longer, consult your local authorized dealer / distributor.
9. Visually inspect the appliance for carbon build up. Using a small whisk or brush, brush off the carbon and vacuum up or sweep into garbage.
10. This step is not applicable for Vent Free appliances: Check to see that the appliance is venting correctly. Ensure chimney system is safe and unobstructed. (If for any reason the vent air intake system is disassembled, re-install and re-seal per the instructions provided for the initial installation).

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GRANDCANYONGASLOGS.COM – 04_2023

Symptom
Pilot will not light and / or makes noise with no
spark at pilot burner.
Pilot sparks but will not light.
Carbon is being deposited on glass, media or combustion
chamber surfaces

TROUBLESHOOTING

Problem
Battery. Wiring.

Test Solution
Check batteries. Verify the wire for the sensor and the wire for the
ignitor are connected to the correct terminals (not reversed) on the module. NOTE: Sensor has 3/16″ (4.8mm) connection and ignitor has 1/8” (3.2mm) connection.

Loose connection.

Verify no loose connections, electrical shorts in the wiring or ground out to any metal object.

Module.

Turn the ON/OFF switch to the “OFF” position. Remove the igniter wire from the module. Place the ON/ OFF switch to the “ON” position. Hold a grounded wire about 3/16″ (4.8mm) away from the ignitor (spark) terminal on the module. If no spark the ignitor terminal module must be replaced. If there is a spark the ignitor terminal is fine.

Igniter spark gap is incorrect.

Spark gap of the ignitor to the pilot should be 1/8″ (3.2mm).

Electrode.

Inspect pilot assembly for a shorted wire or cracked insulator around the electrode.

A shorted or loose – connection.

Remove and reinstall the wiring harness that plugs into the module. Remove and verify continuity of each wire in wiring harness.

Improper switch wiring.

Troubleshoot the system with the simplest ON/OFF switch.

Module is not grounded.

Verify the valve and pilot assemblies are properly grounded to the metal chassis of the appliance .

Gas supply.

Verify that the incoming gas line ball valve is “Open”. Verify that the inlet pressure reading is within acceptable limits, inlet pressures must not exceed 14″ W.C.(34.9mb).

Out of propane gas.

Fill the tank.

Air shutter has become – blocked.

Ensure air shutter opening is free of lint or other obstructions.

Flame is impinging on the – glass, media

or combustion chamber.

Check that the glass, logs, rocks or media are correctly positioned. Open air shutter to increase the primary air. Check the input rate: check the manifold pressure and orifice size as specified in the instructions.

BED ROCK BURNER INSTALLATION & OPERATION MANUAL

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GRANDCANYONGASLOGS.COM – 04_2023

Symptom
Continues to spark and pilot lights, but main burner will not light.
Pilot lights. Stops sparking / pilot remains lit but burner will
not turn on. Exhaust fumes smells in
room, headaches

Problem
Short or loose connection in sensor rod. Poor flame rectification or contaminated sensor rod.
Poor grounding between pilot assembly and gas valve. Damaged pilot or sensor rod.
Pilot has been painted. Wiring / connection. Wiring harness.
Pilot has been painted. Appliance is spilling.

TROUBLESHOOTING
Test Solution
Verify all connections. Verify the connections from the pilot assembly are tight; also verify these connection are not grounding out to any metal.
Verify the flame is engulfing the sensor rod. This will increase the flame rectification. Verify correct pilot orifice is installed and inlet gas specifications to manual. (Remember, the flame carries the rectification current, not the gas. If the flame lifts from the pilot hood, the circuit is broken. A wrong orifice or too high of an inlet pressure can cause the pilot to lift). The sensor rod may need cleaning.
Verify that the wire harness is firmly connected to the module. Verify that the ceramic insulator around the sensor rod is not cracked, damaged, or loose. Verify the connection from the sensor rod to the sensor wire.
Clean sensor rod with an emery cloth to remove any contamination that may have accumulated on the sensor rod. Verify continuity with multimeter with ohms set at the lowest range. Check for shorted wire or cracked insulator.
Using a piece of sandpaper or emery cloth, remove the paint from the pilot hood, ignitor and flame sensor.
Inspect all wires, ensure good tight connections. Verify that all wiring is installed exactly as specified.
Inspect the wiring harness, and verify the harness is tightly connected to the module. Verify that all wires are connected in the right order. See “wiring diagram” section.
Using a piece of sandpaper or emery cloth, remove the paint from the pilot hood, ignitor and flame sensor.
Check that chimney is installed to building code. Room is in negative pressure; increase fresh air supply. Check damper positioning. Check for chimney blockage

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WARRANTY

Burner:
Grand Canyon Gas Logs burners carry a life time warranty against manufacture defects or breakage as long as the appliance is installed inside and by a professional installer. In the event a defect or breakage occurs a replacement will be available for pickup from the dealer at which the burner was originally purchased. This warranty is limited to original purchaser only. Indoor burners installed outside carry a (1) year warranty.

Electrical and Valves:
Grand Canyon Gas Logs valves, remotes & receivers carry a (2) year warranty against breakage or defects from date of purchase, by original purchaser, and must be installed be a licensed professional installer. This warranty only covers use with Grand Canyon Gas Logs burners and logs. In the event a defect or breakage occurs a replacement will be available for pick-up from the dealer at which the burner was originally purchased. Batteries are not covered under this warranty. ODS pilot assemblies carry a (1) year warranty.

WARRANTY CARD
Please fill this warrant card and mail it to Grand Canyon Gas Logs to receive a warranty claim Purchased from (Showroom name) ___ City

State____ Day/Month/Year

Model purchased

YOUR INFORMATION Name:

City ___ State____ Phone Number ____ Email _ Date of install

Copy & Mail to: Grand Canyon Gas Logs 3515 E. Atlanta Ave., Phoenix, AZ 85040

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DO NOT RETURN TO STORE!

STOP CALL US FIRST

For immediate help with installation, product information or if your product arrives damaged, please call our toll free number at:
1-602-344-4217
(Monday – Friday, 8:00AM – 5:00PM, AZ Mountain Time) or email us at:
customerservice@grandcanyongaslogs.com

OUR STAFF IS READY TO PROVIDE ASSISTANCE

BED ROCK BURNER INSTALLATION & OPERATION MANUAL