PHILIPS BRT383-15 Bikini Genie Trimmer User Guide

June 17, 2024
Philips

PHILIPS BRT383-15 Bikini Genie Trimmer

Product Information

  • Specifications
    • Brand: Philips
    • Product Name: Bikini Trimmer
    • Power Source: Disposable AA batteries
    • Usage: For trimming bikini area and precision trimming

Product Usage Instructions

  • Battery Replacement
    • If your trimmer does not switch on or stops during use:
    • Replace the disposable AA batteries with new ones.
    • Ensure correct battery polarity (+ and -).
  • Cleaning the Trimmer
    • If the trimmer is dirty:
    • Use the cleaning brush provided to remove hair.
    • If washable, clean under running water and dry before reattaching.
  • Skin Irritation Prevention
    • If skin feels irritated after use:
    • Allow adjustment time for new users.
    • Apply alcohol-free aloe vera cream after use.
  • Proper Technique
    • If the trimmer pulls hairs:
    • Clean the device regularly to prevent debris buildup.
    • Check and replace low batteries if necessary.

FAQs

  • Q: What should I do if my skin feels irritated after using the trimmer?
    • A: Apply an alcohol-free aloe vera cream or consult a doctor if irritation persists beyond 3 days.
  • Q: How often should I clean my trimmer?
    • A: Clean your trimmer before each use, especially if used on sensitive skin. Wash under running water if applicable.
  • Q: Can I replace damaged trimming heads?
    • A: Yes, you can purchase new trimming heads through the manufacturer’s webshop for optimal performance.

Troubleshooting

Philips Bikini Trimmer– BRT383/15

  • My Philips Bikini Trimmer is not working
    • If your Philips Bikini or Precision Trimmer does not switch on or stop during use, please read our troubleshooting advice below to solve this issue.
  • The battery has run out
    • If your trimmer runs on disposable AA batteries, it might be time to replace the batteries.
    • When replacing the batteries, make sure that you use the appropriate batteries for the device as specified in the user manual.
    • Do not mix different types of batteries or new and used batteries.
    • When putting in the batteries make sure the + and – poles point in the right direction.
  • Trimmer is dirty
    • Your trimmer may be dirty. Always check the head of your trimmer to make sure it is clean before you use it.
    • If it is not clean, either use the cleaning brush provided with your trimmer and remove any hair that has been collected inside.
    • If your device is washable, clean it under running water. Completely dry the trimming head before attaching it back to its body.
    • If you have tried the solution above and the trimmer still does not work, please contact us for further help.
  • My skin feels irritated after using my Philips Bikini or Precision Trimmer
    • If your skin feels itchy, red or swollen after using the Philips Bikini or Precision Trimmer, do not worry.
    • Normally, these side effects go away by themselves after a few days. Try our tips below to help prevent or reduce these side effects.
    • If your skin irritation lasts longer than 3 days, then please consult your doctor.
  • Allow adjustment time
    • If you are a new user, allow some adjustment time to get used to the Philips Trimmer. Also, make sure you give your skin enough time to recover between grooming sessions.
    • If you have very sensitive skin, only use the trimming head with the comb attached.
    • As after-care gently apply an alcohol-free aloe vera cream or lotion.
    • Our products are skin-friendly. It is good practice to visually check the body grooming products to see if the cutting unit and especially the shaving foil are still intact.
    • Philips is not a dermatological authority and cannot advise on individual cases. In case of doubt, it is better to consult your doctor who can judge the condition of the skin in real life.
  • Use a clean trimmer
    • Your trimmer requires regular cleaning to function properly. Hair or debris can get stuck in the device and affect its performance.
    • Always check the head of your trimmer to make sure it is clean before you use it.
    • If it is not clean and it is washable, clean it under running water. For non-washable products, use a brush or cotton bud to clean the trimmer. Also, make sure your skin is clean before using the Philips Trimmer.
    • Also, check if the trimming head is damaged. If so, replace it with a new trimming head. You can buy it through our webshop.

Use the right technique

For best results, use the right technique for trimming.

  1. If your hair is longer than 3-4mm, then please pre-trim it using a longer comb. If you do not have different combs, shave and wait a week before trimming.
  2. Move the trimming head over the skin very carefully against the direction of hair growth, while you stretch the skin with your free hand.
  3. Apply gentle pressure, do not press the appliance too hard onto the skin.
  4. Move the trimmer slowly and make sure it is in full contact with your skin.PHILIPS-BRT383-15-Bikini-Genie-Trimmer-FIG-1 \(1\)
  • My Philips Bikini Trimmer pulls my hair when trimming
    • If your Philips Bikini Trimmer pulls your hair while trimming, try our tips below to solve this issue
  • Clean your device
    • Your trimmer requires regular cleaning to function properly. Hair or debris can get stuck in the device and affect its performance.
  • Check the battery
    • When the battery is low, the appliance may pull at a few hairs. If this happens, replace the battery.
  • Attach parts properly
    • The cutting element or the trimming comb that you are using with your trimmer must be attached correctly to its body.
    • If the attachments are not placed correctly, the trimmer may not work or give the desired results.

Use proper trimming techniques

  1. For the best trimming experience, make sure your trimmer is in full contact with your skin and move it gently and steadily.
  2. Try stretching your skin with your free hand, so the hairs stand up and are easily reached.
  3. For the best results, make sure that you trim your hair against the grain.

Damaged trimming head

  1. Check if the trimming head is damaged. If so, replace it with a new Philips trimming head.
  2. If the advice does not help, please contact us for further help.

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