MILAGROW SilverFox 21 Robotic Vacuum Cleaner User Manual

MILAGROW SilverFox 21 Robotic Vacuum Cleaner

Thank you for purchasing this product. Please read the user guide carefully before use.

Thank you for purchasing the BlueBee 21/SilverFox 21 Robotic Vacuum Cleaner. We hope you will enjoy it! If you have any questions about the product during use, please call our service number 9953476189 or e-mail customercare@milagrow.in

1. Safety Instructions

Instructions for use
Please pay attention to the following basic safety precautions before using the product:

• Read the user manual carefully and follow the instructions in the user annually when using the product.
• Keep the user manual well for future reference.
• If you need to transfer the product to a third party, please attach the user manual along with the product.
• Any operation not in conformity to the instructions in the user manual may result in serious personal injury or damage to the product itself.

Safety precautions

Warning

• This product can only use the adapter, batteries, and charging dock that are provided with this product. Failure to do so may result in damage to the product, electrical shock, or fire caused by high voltage.
• Do not use this product if the host machine and accessories of this product are found to be damaged. Contact our after-sales service department. Except for the service technicians designated or authorized by our company, no one may disassemble, repair, or modify this product.
• Unplug the product before maintenance.
• Do not touch the power plug or the product when your hands are wet, as this may result in electrical shock.
• If the power cord is damaged, it must be replaced by the manufacturer, its service department or a similar professional to avoid danger.
• To prevent the product from falling accidentally, do not use this product in a ‘suspended place without a protective fence, which may result in personal injury.
• The user shall not replace the batteries privately.
• Prevent clothing or any part of your body (hair, fingers, etc.) from getting caught in the brush or wheel of the vacuum cleaner. Failure to do so may result in personal injury.
• Do not place the product near fire or flammable/explosive/corrosive materials.
• If the user manual is missing, please contact your local dealer or call the after-sales service department to obtain an electronic user manual.

Caution

About child safety

• Children under the age of 8 are not allowed to use this product. Persons with physical, sensory or intellectual disabilities or lack of relevant experience/knowledge cannot use the machine unless under supervision, operating instructions or awareness of the danger. Children are not allowed to play with the machine or clean/repair the machine unless under supervision.
• Children are not allowed to play with the product’s packaging bag for fear of suffocation.

About the batteries

1. Only the batteries provided by the manufacturer apply to the product.
2. The batteries shall be removed when the product is discarded.
3. If you need to replace the battery of the host machine, please contact our after-sales service department. The use of the wrong batteries may cause a safety accident.
4. If the batteries leak, prevent the contact of the liquid with the skin or clothing. Immediately wipe it with a dry cloth and send it to the recycling station or designated maintenance point. Do not discard it.
5. Please properly dispose of the old batteries of the product. The batteries contain hazardous substances harmful to the environment. Please follow the local environmental regulations and send them to the designated recycling site.
   • non-rechargeable batteries are not to be recharged;
   • different types of batteries or new and used batteries are not to be mixed;
   • batteries are to be inserted with the correct polarity:
   • exhausted batteries are to be removed from the appliance and safely disposed of;
   • if the appliance is to be stored unused for a long period, the batteries should be removed; the supply terminals are not to be short-circuited.

Scope of use of the product

Disclaimers
Under any of the following circumstances, the product will be excluded from the scope of free warranty, but paid repair can be provided:

• Damage due to the user’s failure to operate the product in strict accordance with our user manual or due to improper storage;
• The machine or parts have exceeded the free warranty period;
• Damage due to disassembly by those other than the maintenance personnel of our company or authorized by our company;
• A valid purchase voucher number cannot be provided;
• The product model on the warranty card does not match that of the product to be repaired or is altered;
• Damage caused by irresistible factors such as natural disasters;
• Product failure or damage caused by unexpected factors or man-made causes (including operational errors, liquid ingress, improper plugging/unplugging, scratching, handling, bumping, input of inappropriate voltage, etc.)

Note: Our company provides a warranty for the product by the “National New Regulations on Warranty”. For details, please check the warranty card provided with the product.

Product Composition

Host machine and accessories of the product

Names of parts

Product Installation

Charging dock installation

1. Place the charging dock on a flat surface that is perpendicular to the wall. There shall be no obstacles within 3 meters in front and 1 meter on the left and right. Press firmly on the charging dock to attach it to the floor more firmly. After plugging the adapter into the power supply, insert the DC plug into the DC port of the charging dock.
2. Connect the power adapter to the charging dock and power supply. Remember to put the adapter cable orderly, so that it will not be entangled during the operation of the vacuum cleaner.

Tip:

• Try not to place the charging dock on the carpet. It is advisable to put the charging dock in a fixed position.
• Try not to move the charging dock in the working process of the machine, which will make it hard to find the charging dock.

Remote control installation

Product Use

Use of the host machine

Diagrams of control keys

Working mode

Manual mode

Tips

• To ensure work efficiency during the operation of the machine, please do not control the machine randomly.
• The machine may have a short pause during work, so please wait patiently. The number and time of pauses depend on the complexity of the home environment.

Operation guide for key indicating light

Charging method

Manual charging

1. Use the charging dock for charging: First connect the power adapter with the charging dock, then connect with the power supply; put the vacuum cleaner on the charging dock to charge (The blue light of the recharge key flashes during charging, and the blue light is normally on after the battery is fully charged).
2. Charging by APP control: Connect the APP and robot, then press “charge” on APP. The robot will find the charge station within the valid range and charge automatically.

Automatic charging

Automatic charging: In case of low battery during the operation of the machine, the blue light of the recharge key will flash, and the machine will enter the recharge mode.

Use of Remote Control

Tips:

1. When the vacuum cleaner is controlled remotely with its remote control, stay within the wireless signal range of 20m or the remote control may fail.
2. When the automatic recharge key is pressed, the search may fail due to too complicated surrounding obstacles or the exhaustion of the cleaner’s battery.

Instructions for Use of Remote Control

Note: If the remote control does not respond, please check the battery power: Please re-match the frequency of the remote control if the vacuum cleaner cannot be operated when the power is sufficient. To re-match the frequency of remote control: (First, confirm that the vacuum cleaner and the remote control have sufficient power, and then proceed as follows) )

Installation of water tank

1. Turn the machine upside down to the bottom, and match the buckle of the water tank with the snap-on position on the machine;
2. After the machine is placed normally, operate it normally for sweep.

Taking out and cleaning of wet mop

1. Referring to the illustration for installing the water tank, take out the water tank from the machine bottom;
2. Tear open the hook and loop open, and take out the mop along the direction as shown in the figure
3. Flush the mop and the water tank, and dry it naturally in the shade for reuse.

Installation of water tank

1. Turn the machine upside down to the bottom, and match the buckle of water tank with the snap-on position on the machine;
2. After the machine is placed normally, operate it normally for sweep.

Taking out and cleaning of wet mop:

1. Referring to the illustration for installing the water tank, take out the water tank from the machine bottom;
2. Tear open the hook and loop open, and take out the mop along the direction as shown in the figure;
3. Flush the mop and the water tank, and dry it naturally in the shade for reuse.

Use of Magnetic boundary strip
Attention pls! Always put the magnetic boundary strip FLAT on the ground to make it effective. Cut off the extra length when needed.

Use the Magnetic Boundary strips to quickly and easily create “no-go zones” to keep ROBOT out of the areas you would like it to avoid.

These may include

• Near power cords that might cause tangles
• Fragile objects that may be damaged.
• Doorway thresholds. Your robot can easily climb over the most common thresholds. However, in some situations, they may present a challenge. Use the boundary strips to block off these areas.
• Around furniture with low or narrow space that may trap your robot.

Remark

1. If the Boundary strip is too long for a no-go area, cut it 50cm Minimum to the desired length so that it covers the entire perimeter of an object or spans the length of the doorway you want to block off.
2. Place the strips on the floor or around an area rug to create perimeters around the objects and areas you’d like to block.

NOTE: If blocking an object, place the Boundary strip 5cm in front to ensure ROBOT will not bump into it.

Product Maintenance

Tip:
Please clean and maintain the vacuum cleaner regularly according to the use conditions.

Clean the charging pole pieces

1. Please turn off the power switch or unplug the power cord first.
2. Please use a dry cloth to wipe them once a month.
3. Do not scrub with oil.

Clean the dust box

Install and remove the dust box

As shown in the figure above, press the key on the dust box to eject the dust box, and then remove the dust box.

Clean the dust box

1. Open the dust box cover and pour out the dust. Advice: Clean the dust box every three days at first for the new machine, and clean it once a week subsequently.
2. As shown above, use a cleaning brush to clean it.
3. Remove the filter assembly and use a cleaning brush to clear away the dust on the filter screen.
4. 4. The inside of the dust box and the filter screen can be flushed under running water. (Note: You need to dry it thoroughly before you can put them back into the vacuum cleaner.)
5. After cleaning, reinstall the filter screen, close the dust box cover, and finally put the dust box into the vacuum cleaner. thoroughly before you can put them back into the vacuum cleaner.)

Clean the middle sweeper

Remove the middle sweeper

1. As shown in the figure, push the lock lever to the middle, and lift it up.
2. Grab the middle sweeping brush and lift it up.
3. Remove the middle sweeping scraper assembly and the middle sweeping brush.

Clean the middle sweeping brush

1. As shown in the figure, please use a cleaning brush to clean the middle sweeping soft brush and the middle sweeping rubber brush regularly
2. As shown in the figure above, regularly clean the hair and other entanglements on the sweeping brush.

Clean the side brush

1. Use a screwdriver to remove the screws from the side brush.
2. Remove the side brush and clear away the hair and other rubbish on the side brush. Then clear away the entanglements in the slot of the side brush.

Clean the wheels

Clean the front, left and right wheels regularly with a cleaning brush.

(Note: The wheel shaft may be entangled by hair, cloth strips, etc., so please clean it in time.)

Clean the sensor
It is recommended that every time after the cleaning work is completed, a dry cotton cloth should be used to carefully wipe the light-transmitting plate of the sensor to prevent dust accumulation on it, which will affect the performance of the product.

Troubleshooting

Tip: If you can’t eliminate the corresponding faults with the above methods, please contact our customer service staff in time.

Technical Parameters

Tip:
Our company reserves the right to make any technical or design changes to the product due to continuous product improvement needs. The right of interpretation belongs to our company.

Names and contents of harmful substances in the product

• The service life of the dry batteries used with the product is 3 years.
• The service life of the rechargeable battery used with the product is 5 years.

Warranty Card II

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