LG Home 8 Energy Storage System User Guide

LG Home 8 Energy Storage System

Product Information

Specifications:

• Brand: LG
• Model: Home 8
• Region: North America
• Type: All In One Energy Storage System

Product Usage Instructions

Power Up & Set Up:
Follow these steps to power up the Home 8 system:

1. In the All-In-One battery enclosure(s), turn ON the DC circuit breaker.
2. In the Smart Energy Box (SE Box):
   • Turn ON the Main Service circuit breaker.
   • If Partial Backup, turn ON Main Service circuit breaker outside of SE Box.
   • Wait for touch screen to turn on (up to 30 seconds).
   • Turn ON the circuit breaker for the AIO(s).
   • Turn ON the circuit breaker for the PV inverter input.
3. Return to the AIO battery enclosure:
   • Press and release the Power button.
   • Press and HOLD the Black Start Button until you hear click-click (up to about 6 seconds).
4. Return to the SE Box and continue with Touch Screen Setup.

Commission:
Follow the Quick Commissioning Guide (QCG) for commissioning:

1. Set up, commission test, connect to Internet, enable system, and set up ThinQ homeowner App.
2. Follow instructions on the TOUCH Screen for detailed settings.

ThinQ_App:
No specific instructions provided in the manual. Please refer to the ThinQ App user guide for further information on how to use the app with Home 8 system.

Product Specification:
The product specification details can be found in the Installation Manual under Installer and User Settings on page 89.

FAQ:

• Q: Do I need internet connection for commissioning the Home 8 system?
  A: Home 8 does not require an internet connection, app, or laptop for commissioning. However, internet connectivity is needed for certain settings and updates.

• Q: What is the recommended password creation for installer access?
  A: The installer password should be a minimum of 8 characters long and include at least one number, one letter, and one special character. It is advisable to write the password on the back of the SE Box safety cover for reference.

Power Up & Set Up

Power up the Home 8 per the QIG, follow these steps exactly, please.

1. In the All-In-One (AIO) battery enclosure(s), turn ON the DC circuit breaker
2. In the Smart Energy Box (SE Box)
   • a. Turn ON the Main Service circuit breaker
   1. If Partial Backup, turn ON Main Service circuit breaker outside of SE Box
   2. Wait for touch screen to turn on (up to 30 seconds or so)
   • b. Turn ON the circuit breaker for the AIO(s)
   • c. Turn ON the circuit breaker for the PV inverter input
3. Return to the AIO “battery” enclosure
   • a. Press and release the Power button, it will remain “pressed in” – ON position
   • b. Press and HOLD the Black Start Button, until you hear click-click (up to about 6 seconds)
4. Return to the SE Box, continue with Touch Screen Setup

Commission

Quick Commissioning Guide (QCG)
Set up | commission test | connect to Internet | enable system | ThinQ homeowner App setup

Easy to use TOUCH Screen
Full details in the Installation Manual > Installer and User Settings.

1. Country and Language
   • a. Touch arrow to advance
2. Network / Internet Connection
   • a. SKIP Internet Connection for now
   • b. Home 8 does not require Internet, App or laptop to commission
   • c. Touch arrow to advance
3. Installer Password Creation
   • a. 8 characters minimum
   • b. Requires (1) number, (1) letter, (1) special character
   • c. Allows access to detailed PCS settings
   • d. Write password on back of SE Box safety cover if desired
   • e. Most installers prefer to use same password for all Home 8
4. System Information Check
   • a. Number of AIO (ESS) detected
   • b. Serial numbers
   • c. Software versions
   • d. Touch arrow to advance
5. Firmware
   • a. Touch arrow to advance
   • b. Firmware update will advance after system is enabled, and registered in ThinQ app
   • c. No need to take vital install time to update here
6. Date and Time Settings
   • a. Touch each field to update
   • b. Auto Date and Time will set after Home 8 is connected to the Internet
7. System Name, Install Date
   • a. Touch/Enter System Name
   • b. Most installers prefer homeowner last name/city/ESS, i.e. Smith Chicago ESS
   • c. Touch/Enter install date
8. Utility Information
   • a. Touch/Enter utility company name
   • b. Profile and Parameters are ok as is, for this stage
9. PV Inverter Information
   • a. Touch/Enable PV use
   • b. Touch/Enter PV inverter AC output nameplate rating
   • c. Touch/Enter PV DC array size
   • d. To verify the power in PV meter
10. External E-Stop
    • a. If installed, enable this button
    • b. Port 1-2 can be skipped at this stage
11. Operating Mode
    • a. Touch / choose Backup Only Mode for this stage
    • b. Easily updated later, in ThinQ homeowner monitoring App
12. Backup and Battery Setting
    • a. Touch slider to “Enabled” Backup Operation
    • b. Change related battery parameters
    • c. “If the Backup Operation is “Disabled”, the installer cannot be updated related battery parameters.
    • d. Touch Reserve Mode SoC
    • e. Change to 10%
    • f. Can be updated later if needed
    • g. Touch arrow to return to Setup
    • h. Touch arrow to advance
13. Meter and Breaker Size
    • a. Touch Grid Meter
    • b. To verify the power in L1 and L2
    • c. Touch Breaker Size
    • d. The installer inputs the appropriate distribution panel and circuit breaker rated current based on the site requirements.
    • e. Touch arrow to advance
14. Summary
    • a. Touch Commissioning Test

Commissioning Test

• All items require green circle to proceed.
  • If all green, touch Charging (READY) 5-minute wait period countdown, then test begins.
  • If FAIL condition on any item (red triangle), touch triangle to see details, pursue error codes.
• Charging test will show “RUNNING”, and progression bar with percent complete.
• Complete test will return SUCCESS. Touch Discharging (READY), test will begin immediately.
• If FAIL result is produced, touch the (Discharging) test button to display detailed info and pursue error codes (Page 116 in Install Manual).
• When Charging and Discharging Tests are complete, with SUCCESS, Backup test will show READY.

Backup Test

• Open the Main Service breaker to simulate grid down condition, to activate Backup Operation.
• Transition to Backup <100ms Commission Test Status will be RUNNING.

Return to Grid Power, end Backup Test

• Turn on Main Service circuit breaker to restoregrid power, look for SUCCESS under Backup
• Touch arrow to return to Summary Screen

Start System

• Touch Start System to go to Home Screen
• Home Screen
  1. Status will be STOP
  2. Touch Menu bars
• Touch Settings > PCS Settings
• Touch/Enable Start to Enable System
• Touch arrows to return to Home Screen
• 5-minute waiting period to active Status (Charging, etc)

Enable Internet Connection

• Touch Menu bars
• Touch Settings
• Touch General Settings
• Touch Network Settings
• Touch Wired or Wireless
• For Wireless, choose homeowner SSID, enter wifi password
• Note – use only 2.4GHz wifi band
• Touch arrows to return to Home Screen

ThinQ App

ThinQ App – Register Home 8 ESS

• Download LG ThinQ App

• iOS or Android App store

• Create Account on ThinQ

  • Suggest “Sign in with LG”
    Touch Create Account

  • Use homeowner email address
    Set password (8 characters min. – upper/lower case, number, special character)

• Add a Device

• Touch Add a Device
  Touch Select Device
  Touch Next

• Touch ESS Home

• Move to SE Box

  • On Home Screen, touch Menu bars
    Touch Settings > General
    Touch Soft AP to enable wifi Access Point

• Move back to homeowner smart phone and ThinQ App

  • Touch Next
    Follow directions here to connect phone to SE
    Box Soft wifi Access Point

  • Go to phone Settings > WiFi
    Look for SSID LG_Smart_ESS2_XXX network,
    and take note…
    Password is XXX entered two times

  • Touch this network to connect
    Enter Password

  • Return to LG ThinQ App and wait, watch…

• ESS Registration Proceeds

• Once ThinQ is connected to SE Box Soft AP, ESS registration should proceed automatically.

• Edit Nickname for Home 8 ESS if desired

• Firmware Update

• It is possible that Firm/Software may download through the ThinQ App, and update on the Smart Energy Box and All-in-One enclosure (“the battery”).

• If so, simply allow the process to proceed before making any other changes

• Smart Energy Box Touch Screen

• During Firmware update.

• Percent complete, and progress bar.

• All-In-One Enclosure Display

• During Firmware update, “Udt”.

Product Specification

Specifications

1. Adjustable, limited by the battery pack output capability such as charging/discharging power derating by the atmosphere temperature.
2. Usable energy may be limited for enhancing the battery lifespan and system stability. The capacity may decrease as the battery ages.
3. Verified according to LG Electronics conditions.
4. AC to battery to AC with 4.32 kW charging and 2.88 kW discharging power at 25˚C (77˚F) at the beginning of life.

LG Electronics ESS Tech Support
Tel.: 844-926-6829
Or by email: lghome8support@lge.com
LG Electronics USA, Inc.
111 Sylvan Avenue North Building Englewood Cliffs,
NJ 07632 USA

LG Customer Information Center 1-888-865-3026
Register your product online! https://www.lg.com/us/ess

References

• LG Electronics Home Energy Storage Offers Pure Independence | LG USA

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