Bosch KUR21A Fridge Freezer Instruction Manual

Bosch KUR21A Fridge Freezer

Specifications

• Product: Fridge-freezer KUR21A

Product Information

The Fridge-freezer KUR21A is a versatile appliance designed to meet your food storage needs. It comes with various features such as shelves, storage containers, door racks, and accessories to help you organize your food items efficiently.

Usage Instructions

Safety

1. General Safety: Always follow safety guidelines to prevent injury or damage. Do not attempt to lift the appliance alone due to its weight.

Installation and Connection

1. Scope of Delivery: Check all components are included before installation.
2. Installation Location: Choose a suitable location with proper ventilation and leveling.
3. Installing the Appliance: Follow the step-by-step installation guide provided in the manual.
4. Preparing for First Use: Before using the appliance, ensure it is cleaned and prepared as per instructions.
5. Connecting to Electricity: Safely connect the appliance to a power supply following the specifications on the rating plate.

Cleaning and Maintenance

1. Preparing for Cleaning: Before cleaning, disconnect the appliance from the power source.
2. Cleaning Process: Use mild detergent and a soft cloth to clean the appliance surfaces.
3. Condensation Channel: Regularly clean the condensation channel and drainage hole to prevent blockages.

Troubleshooting

Troubleshooting: Refer to the troubleshooting section in the manual for common issues and solutions.

FAQs

• Q: How do I defrost the refrigerator compartment?
  • A: To defrost the refrigerator compartment, follow the instructions provided in section 13.1 of the manual.
• Q: What should I do if the appliance is damaged?
  • A: In case of a damaged appliance, refer to section 1.7 of the manual for guidance on handling damaged appliances.

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Fridge-freezer
KUR21A…. [en] Information for Use

Safety

1Safety
Observe the following safety instructions. 1.1General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe
for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2Intended use This appliance is only intended to be fitted under a counter. Only use this appliance: ¡ For chilling food. ¡ in private households and in enclosed spaces in a domestic en-
vironment. ¡ Up to an altitude of 2000 m above sea level. 1.3Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Do not let children play with the appliance. Cleaning and user maintenance must not be performed by children unless they are being supervised. Children above the age of three years old and younger than eight years old may load and unload the the fridge-freezer. 1.4Safe transport
WARNING Risk of injury! The high weight of the appliance may result in injury when lifted. Do not lift the appliance on your own.
4

Safetyen
1.5Safe installation WARNING Risk of electric shock!
Incorrect installation is dangerous. Connect and operate the appliance only in accordance with the
specifications on the rating plate. Connect the appliance to a power supply with alternating cur-
rent only via a properly installed socket with earthing. The protective conductor system of the domestic electrical in-
stallation must be properly installed. Never equip the appliance with an external switching device,
e.g. a timer or remote control. When the appliance is installed, the mains plug of the power
cord must be freely accessible. If free access is not possible, an isolating switch must be integrated into the permanent electrical installation according to the installation regulations. When installing the appliance, check that the power cable is not trapped or damaged. If the insulation of the power cord is damaged, this is dangerous. Never let the power cord come into contact with heat sources.
WARNING Risk of explosion! If the appliance’s ventilation openings are sealed, a leak in the refrigeration circuit may result in a flammable mixture of gas and air. Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction. WARNING Risk of fire!
It is dangerous to use an extended power cord and non-approved adapters. Do not use extension cables or multiple socket strips. Only use adapters and power cords approved by the manufac-
turer. If the power cord is too short and a longer one is not available,
please contact an electrician to have the domestic installation adapted.
5

enSafety
Portable multiple socket strips or portable power supply units may overheat and cause a fire. Do not place portable multiple socket strips or power supply
units on the back of the appliance. 1.6Safe use
WARNING Risk of electric shock! An ingress of moisture can cause an electric shock. Only use the appliance in enclosed spaces. Never expose the appliance to intense heat or humidity. Do not use steam- or high-pressure cleaners to clean the appli-
ance. WARNING Risk of suffocation!
Children may put packaging material over their heads or wrap themselves up in it and suffocate. Keep packaging material away from children. Do not let children play with packaging material. Children may breathe in or swallow small parts, causing them to suffocate. Keep small parts away from children. Do not let children play with small parts.
WARNING Risk of explosion! If the cooling circuit is damaged, flammable refrigerant may escape and explode. To accelerate the defrosting process, do not use any other
mechanical devices or means other than those recommended by the manufacturer. If food is stuck to the freezer compartment, loosen it with a blunt implement such as the handle of a wooden spoon. Products which contain flammable propellants and explosive substances may explode, e.g. spray cans. Do not store products which contain flammable propellants (e.g. spray cans) or explosive substances in the appliance.
6

Safetyen
WARNING Risk of fire! Electrical devices within the appliance may cause a fire, e.g. heaters or electric ice makers. Do not operate electrical devices within the appliance.
WARNING Risk of injury! Injury to the eyes caused by escaping flammable refrigerant and hazardous gases. Do not damage the tubes of the refrigerant circuit or the insula-
tion. CAUTION Risk of harm to health!
To prevent food from being contaminated, you must observe the following instructions. If the door is open for an extended period of time, this may lead
to a considerable temperature increase in the compartments of the appliance. Regularly clean the surfaces that may come into contact with food and accessible drain systems. Store raw meat and fish in suitable containers in the refrigerator so that they do not touch or drip on other food. If the fridge/freezer is empty for an extended period of time, switch off the appliance, defrost it, clean it and leave the door open to prevent the formation of mould. Metal or metal-style parts in the appliance may contain aluminium. If acidic food comes into contact with aluminium in the appliance, aluminium foil ions may pass into the food. Do not consume soiled food. 1.7Damaged appliance
WARNING Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. Never operate a damaged appliance. Never pull on the power cord to unplug the appliance. Always
unplug the appliance at the mains. If the appliance or the power cord is damaged, immediately un-
plug the power cord or switch off the fuse in the fuse box.
7

enSafety
Call customer services. Page 25 Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained
specialist staff. Only use genuine spare parts when repairing the appliance. If the power cord or the appliance power cable of this appliance
is damaged, it must be replaced with a special power cord or special appliance power cable, which is available from the manufacturer or its Customer Service.
WARNING Risk of fire! If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite. Keep naked flames and ignition sources away from the appli-
ance. Ventilate the room. Switch off the appliance. Page 16 Unplug the mains plug from the mains or switch off the circuit
breaker in the fuse box. Call customer service. Page 25
8

Preventing material damage

Preventing material damage
ATTENTION! Using the base, runners or appliance doors as a seat surface or climbing surface may damage the appliance. Do not stand or support yourself
on the base, runners or doors. Contamination with oil or fat may cause plastic parts and door seals to become porous. Keep plastic parts and door seals
free of oil and grease. Metal or metal-style parts in the appliance may contain aluminium. When aluminium comes into contact with acidic foods, it corrodes and discolours. Only store packaged food in the
appliance. If you clean fittings and accessories in the dishwasher, this may cause them to become deformed or discolour. Never clean fittings and accessory
in the dishwasher.

3Environmental protec- Environmentalprotectionandsavingenergy tion and saving energy

Environmental protection and saving energy

3.1Disposing of packaging
The packaging materials are environmentally compatible and can be recycled. Sort the individual components by
type and dispose of them separately.

Preventing material damageen
3.2Saving energy
If you follow these instructions, your appliance will use less power.
Selecting the installation location ¡ Keep the appliance out of direct
sunlight. ¡ Install the appliance as far away as
possible from heating elements, cookers and other heat sources: ­ Maintain a 30 mm clearance to
electric or gas cookers. ­ Maintain a 300 mm clearance to
oil or solid-fuel cookers. ¡ Never cover or block the exterior
ventilation grilles.
Saving energy during use Note: The arrangement of the fittings does not affect the energy consumption of the appliance. ¡ Open the appliance only briefly
and then close it carefully. ¡ Never cover or block the interior
ventilation openings or the exterior ventilation grilles. ¡ Transport purchased food in a cool bag and place in the appliance quickly. ¡ Allow warm food and drinks to cool down before storing them. ¡ Thaw frozen food in the refrigerator compartment to utilise the low temperature of the food. ¡ Always leave some space between the food and to the back panel.

9

enInstallation and connection
4Installation and con- Installationandconnection nection

Installation and connection

4.1Scope of delivery
After unpacking all parts, check for any transport damage and for completeness of delivery. If you have any complaints, contact your dealer or our after- sales service Page 25. The delivery consists of the following: ¡ Built-under appliance ¡ Equipment and accessories1 ¡ Installation material ¡ Installation instructions ¡ User manual ¡ Customer service directory ¡ Warranty enclosure2 ¡ Energy label ¡ Information on energy consump-
tion and noises ¡ Information about Home Connect
4.2Criteria for the installation location
WARNING Risk of explosion! If the appliance is in a space that is too small, a leak in the refrigeration circuit may result in a flammable mixture of gas and air. Only install the appliance in a
space with a volume of at least 1 m3 per 8 g refrigerant. The volume of refrigerant is indicated on the rating plate. “Appliance”,
Fig. 1 / 4 , Page 13

The weight of the appliance ex works may be up to 40 kg depending on the model. The subfloor must be sufficiently stable to bear the weight of the appliance.

Permitted room temperature

The permitted room temperature depends on the appliance’s climate class. The climate class can be found on the rating plate. “Appliance”, Fig.
1 / 4 , Page 13

Climate class

Permitted room temperature

SN

10 °C to 32 °C

N

16 °C to 32 °C

ST

16 °C to 38 °C

T

16 °C to 43 °C

The appliance is fully functional within the permitted room temperature. If an appliance with climate class SN is operated at colder room temperatures, the appliance will not be damaged up to a room temperature of 5 °C.

Niche dimensions Observe the niche dimensions if you install your appliance in the niche. If this is not the case, problems may occur when installing the appliance. Niche depth Install the appliance in the recommended niche depth of 560 mm. If the niche depth is smaller, the energy consumption increases slightly. The niche depth must be a minimum 550 mm.

1 Depending on the appliance specifications 2 Not in all countries 10

Niche width An inside niche width of at least 600 mm is required for the appliance. Over-and-under and side-by-side installation If you want to install 2 refrigerating appliances one over the other or side by side, you must maintain a clearance of at least 150 mm between the appliances. Selected appliances can be installed without a minimum clearance. Ask your dealer or kitchen planner about this.
4.3Installing the appliance
WARNING Risk of electric shock! Liquid in the control elements may be dangerous. Always install the enclosed niche
cover in accordance with the enclosed installation instructions. Install the appliance in accordance with the enclosed installation instructions.
4.4Preparing the appliance for the first time
1. Remove the informative material. 2. Remove the protective foil and
transit bolts, e.g. remove the adhesive strips and carton. 3. Clean the appliance for the first time. Page 20
4.5Connecting the appliance to the electricity supply
1. Insert the non-heating appliance plug of the power cable into the appliance.

Installation and connectionen
2. Insert the mains plug of the appliance’s power cable in a socket nearby. The connection data of the appliance can be found on the rating
plate. “Appliance”, Fig. 1 / 4 ,
Page 13 3. Check the mains plug is inserted
properly. a The temperature display shows an
animation and the control panel is locked. a The appliance is ready to use once the animation has ended and an LED lights up for the temperature display.

11

Familiarising yourself with your appliance

5Familiarising yourself with your appliance Familiarisingyourselfwithyourappliance
Familiarising yourself with your appliance
5.1Appliance
You can find an overview of the parts of your appliance here. Note: Deviations between your appliance and the diagrams may differ with regard to their features and size.
1
6 A2
4 3
7 4 B5

1

A

Refrigerator compartment Page 18

12

B Floor area Page 19 1 Control panel Page 13

Familiarising yourself with your applianceen

2 Lighting

3

Storage container Page 14

4 Rating plate Page 26

5 Exterior ventilation grille

6

Variable door rack Page 14

7

Door storage compartment for large bottles Page 14

5.2Control panel
You can use the control panel to configure all functions of your appliance and to obtain information about the operating status.

1 23 4 5

6

7

2

1

switches the connection to the WLAN home network (Wi-

Fi) on or off.

2

lights up if user-defined settings have been set via the

Home Connect app. You can

find more information in the

Home Connect app.

3

sets the temperature of the refrigerator compartment.

4

lights up when the alarm is switched on.

5

super lights up when Super cooling is switched on.

6

Displays the set temperature for the refrigerator compart-

ment in °C.

7

3 sec. switches the appliance on or off.

13

Features

6Features Features
The Features features of your appliance depend on the model.
6.1Shelf
To vary the shelf as required, you can remove the shelf and re-insert it elsewhere. “Removing the shelf”, Page 21
6.2Storage container
The temperatures in the storage container are lower than in the refrigerator compartment. Temperatures below 0 °C may occur occasionally. In order to reach temperatures close to 0 °C in the storage container, set the refrigerator compartment temperature to 2 °C. Page 16 Use the lower temperatures in the storage container to store highly perishable food, e.g. fish, meat and sausages.

6.3Door rack
To adjust the door rack as required, you can remove the door rack and re- insert elsewhere. “Removing door rack”, Page 22
6.4Variable door rack
To adjust the variable door rack as required, you can move or remove the variable door rack, and re-insert it elsewhere.
You can remove the door rack rail and re-insert it elsewhere. “Removing the door rack rail”, Page 22
6.5Accessories
Use original accessories. These have been made especially for your appliance. The accessories for your appliance depend on the model. Egg tray Store eggs safely on the egg tray. Bottle holder The bottle holder prevents bottles from falling over when the appliance door is opened and closed.

14

Basic operation

Removing the bottle holder 1. Remove the door rack for large
bottles. Page 22 2. Loosen the bottle holder from the
back wall of the door rack for large bottles on the left first and then on the right , then remove the bottle holder diagonally upwards .
Variable bottle shelf Store bottles securely on the variable bottle shelf.

7Basic operation Basicoperation
Basic operation
7.1Switching on the appliance
1. Electrically connect the appliance. Page 11 Note: If the appliance has been previously switched off using the control panel, press and hold 3 sec. for three seconds.
a The temperature display shows an animation and the control panel is locked.
a The appliance is ready to use once the animation has ended and an LED lights up for the temperature display.
a The appliance begins to cool. 2. Set the required temperature.
Page 16
7.2Operating tips
¡ Once you have switched on the appliance, the set temperature is only reached after several hours. Do not put any food in the appliance until the set temperature has been reached.

15

enAdditional functions ¡ When you close the door, a va-
cuum may be created. The door is then difficult to open again. Wait a moment until the vacuum is offset. ¡ The temperature in the appliance varies due to the following conditions: ­ How often the appliance is
opened ­ Load capacity ­ Temperature of newly stored
food ­ Ambient temperature ­ Direct sunlight
7.3Switching off the appliance
Press and hold 3 sec. for three seconds.
7.4Setting the temperature
Setting the refrigerator compartment temperature Press repeatedly until the tem-
perature display shows the required temperature setting. The recommended temperature in the refrigerator compartment is 4 °C. “”OK” sticker”, Page 19

Additional functions

Find out which additional functions Additionalfunctions can be used for your appliance. Additional functions can be set via the Home Connect app.
8.1Super cooling
With Super cooling, the refrigerator compartment cools as cold as possible. Switch on Super cooling before placing large quantities of food.
16

Note: When Super cooling is switched on, increased noise may occur.
Switching on Super cooling Press super repeatedly until super
lights up. Note: After approx. 6 hours, the appliance switches to normal operation.
Switching off Super cooling Press super repeatedly until the
temperature display shows the required temperature.
8.2Sabbath mode
To ensure that you can also use the appliance on the Sabbath, the Sabbath mode switches off all non-essential functions. During Sabbath mode, the following functions are switched off: ¡ Super cooling ¡ Alarm ¡ Interior lighting ¡ Audible signals ¡ Messages on the control panel Note: The brightness of the control panel lighting is reduced during the Sabbath mode.
Switching on Sabbath mode Press and hold for 15 seconds
until an audible signal sounds. a lights up. Note: After approx. 80 hours, the appliance switches to normal mode.
Switching off Sabbath mode Press and hold for 15 seconds
until an audible signal sounds.

Alarm

Alarm
9.1Door alarm
If the appliance door is open for a while, the door alarm switches on. A warning tone sounds and lights up. After 10 minutes, the interior lighting flashes. Switching off the door alarm Close the appliance door or press
. a The warning tone is switched off.

Home Connect

This HomeConnect appliance is network-capable. Connect your appliance to a mobile device to control its functions via the Home Connect app. The Home Connect services are not available in every country. The availability of the Home Connect function depends on the availability of Home Connect services in your country. You can find information about this at: www.home- connect.com. To be able to use Home Connect, you must first set up the connection to the WLAN home network (Wi-Fi1) and to the Home Connect app. After switching on the appliance, wait at least 2 minutes until internal device initialisation is complete. Only then should you set up Home Connect. The Home Connect app guides you through the entire login process. Follow the instructions in the Home Connect app to configure the settings.

Alarmen
Tips ¡ Please consult the documents sup-
plied by Home Connect. ¡ Please also follow the instructions
in the Home Connect app. Notes ¡ Please note the safety precautions
in this instruction manual and make sure that they are also observed when operating the appliance via the Home Connect app. “Safety”, Page 4 ¡ Operating the appliance on the appliance itself always takes priority. During this time it is not possible to operate the appliance using the Home Connect app.
10.1Setting up the Home Connect app
1. Install the Home Connect app on your mobile device.
2. Start the Home Connect app and set up access for Home Connect. The Home Connect app guides you through the entire login process.
10.2Setting up Home Connect
Requirements ¡ The Home Connect app has been
installed on your mobile device. ¡ The appliance is receiving signals
from the WLAN home network (WiFi) at its installation location. 1. Open the Home Connect app and scan the following QR code. 2. Follow the instructions in the Home Connect app.

1 Wi-Fi is a registered trademark of the Wi-Fi Alliance. 17

enRefrigerator compartment
10.3Switching on the connection to the WLAN home network (Wi-Fi)
Press .
10.4Switching off the connection to the WLAN home network (Wi-Fi)
Press .
10.5Installing updates for the Home Connect software
Note: If an update of the Home Connect software is available, a message appears in the Home Connect app. To install the update for the
Home Connect software, follow the instructions in the Home Connect app. a The control panel is partially locked during the installation.
10.6Resetting Home Connect settings
If your appliance experiences connection problems with the WLAN home network (Wi-Fi) or your appliance wants to log into a different WLAN home network (Wi- Fi), you can reset the Home Connect settings. Press and hold for six seconds
until goes out. a The Home Connect settings have
been reset.
10.7Data protection
Please see the information on data protection. The first time your appliance is registered on a home network connected to the Internet, your

appliance will transmit the following types of data to the Home Connect server (initial registration): ¡ Unique appliance identification
(consisting of appliance codes as well as the MAC address of the Wi-Fi communication module installed). ¡ Security certificate of the Wi-Fi communication module (to ensure a secure data connection). ¡ The current software and hardware version of your appliance. ¡ Status of any previous reset to factory settings. This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the first time. Note: Please note that the Home Connect functions can only be utilised with the Home Connect app. Information on data protection can be retrieved in the Home Connect app.
11Refrigerator compart- Refrigeratorcompartment ment
You can keep meat, sausage, fish, Refrigeratorcompartment dairy products, eggs, prepared meals and pastries in the refrigerator compartment. The temperature can be set from 2 °C to 6 °C. The refrigerator compartment can also be used to store highly perishable foods in the short to medium term. The lower the selected temperature, the longer the food remains fresh.

18

11.1Tips for storing food in the refrigerator compartment
¡ Only store food when fresh and undamaged.
¡ Store food covered or in air-tight packaging.
¡ To avoid impeding the circulation of air and to prevent food from freezing, do not place food so that it has direct contact with the back wall.
¡ Allow hot food and drinks to cool down first before placing in the appliance.
¡ Observe the best-before date or use-by date specified by the manufacturer.
11.2Chill zones in the refrigerator compartment
The air circulation in the refrigerator compartment creates different chill zones.
Coldest zone The coldest zone is in the storage container. Tip: Store highly perishable food such as fish, sausages and meat in the coldest zone.
Warmest zone The warmest zone is at the very top of the door. Tip: Store food that does not spoil easily in the warmest zone, e.g. hard cheese and butter. Cheese can then continue to release its aroma and the butter will still be easy to spread.

Floor areaen
11.3″OK” sticker
The “OK” sticker lets you check whether the refrigerator compartment reaches the safe temperature ranges of +4 °C or colder recommended for food. The “OK” sticker is not included with all models. If the sticker does not indicate “OK”, gradually reduce the temperature. “Setting the refrigerator compartment temperature”, Page 16 Once the appliance is switched on, it may take up to 12 hours until the set temperature is reached.
Correct setting
12Floor area Floorarea
You Floorarea can store the same type of food in the floor area as you can in the refrigerator compartment. The temperature in the floor area matches the temperature in the rest of the refrigerator compartment. Page 18

19

enDefrosting
12.1Storing food in the floor area
To store food in the floor area, slide the cover backwards over the floor area.
13Defrosting Defrosting
Defrosting
13.1Defrosting in the refrigerator compartment
When the appliance is operating, condensation droplets or frost form on the rear panel of the refrigerator compartment due to functional reasons. The back panel in the refrigerator compartment defrosts automatically. Condensation runs through the condensation channel into the drainage hole to the evaporation pan and does not have to be wiped away. To ensure that the condensation can drain and odours do not form, observe the following information: Cleaning the condensation channel and drainage hole Page 21.

Cleaning and servicing

To keep your appliance working effi- Cleaningandservicing ciently for a long time, it is important to clean and maintain it carefully. Customer Service must clean inaccessible points. Cleaning by customer service can give rise to costs.
14.1Preparing the appliance for cleaning
1. Switch off the appliance. Page 16
2. Disconnect the appliance from the power supply. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
3. Take out all of the food and store it in a cool place. Place ice packs (if available) onto the food.
4. If there is a layer of hoarfrost, allow this to defrost.
5. Remove all fittings and accessories from the appliance. Page 21
6. Remove the door rack rail. Page 22
14.2Cleaning the appliance
WARNING Risk of electric shock! An ingress of moisture can cause an electric shock. Do not use steam- or high-pres-
sure cleaners to clean the appliance. Liquid in the lighting or in the controls can be dangerous. The rinsing water must not drip into the lighting or controls.

20

ATTENTION! Unsuitable cleaning products may damage the surfaces of the appliance. Do not use hard scouring pads or
cleaning sponges. Do not use harsh or abrasive de-
tergents. Do not use cleaning products with
a high alcohol content. If liquid gets into the drainage hole, the evaporation pan may overflow. The rinsing water must not get into
the drainage hole. If you clean fittings and accessories in the dishwasher, this may cause them to become deformed or discolour. Never clean fittings and accessory
in the dishwasher. 1. Prepare the appliance for cleaning.
Page 20 2. Clean the appliance, the fittings,
the accessories and the door seals with a dish cloth, lukewarm water and a little pH-neutral washing-up liquid. 3. Dry thoroughly with a soft, dry cloth. 4. Insert the fittings and install the appliance components. 5. Electrically connect the appliance. Page 11 6. Putting the food into the appliance.
14.3Cleaning the condensation channel and drainage hole
Regularly clean the condensation channel and drainage hole to ensure that the condensation can drain. 1. Remove the storage container.
Page 22

Cleaning and servicingen 2. Carefully clean the condensation
channel and the drainage hole, e.g. using a cotton bud.
14.4Removing the fittings
If you want to clean the fittings thoroughly, remove these from your appliance. Removing the shelf Lift the shelf at the front , pull it
out and remove it .

21

enCleaning and servicing
Removing door rack Lift the door rack and remove it.

14.5Removing appliance components
If you want to clean your appliance thoroughly, you can remove certain components from your appliance.
Removing the door rack rail Lift the door rack rail upwards and
remove it.

Removing the storage container 1. Pull out the storage container as
far as it will go. 2. Lift the storage container at the
front and remove it .

Removing the cover over the floor area 1. Remove the door rack for large
bottles. Page 22 2. Pull out the cover as far as it will
go over the floor area, , lift it over the end stop and swivel it downwards and out .

22

Troubleshooting

15Troubleshooting Troubleshooting
You Troubleshooting can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting after-sales service. This will avoid unnecessary costs.

WARNING Risk of electric shock! Improper repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist
staff. Only use genuine spare parts when repairing the appliance. If the power cord or the appliance power cable of this appliance is damaged,
it must be replaced with a special power cord or special appliance power cable, which is available from the manufacturer or its Customer Service.

Fault

Cause and troubleshooting

The appliance is not cooling, the displays and lighting are lit.

Showroom mode is switched on. Carry out the appliance self-test. a Once the appliance self-test has ended, the appli-
ance switches to normal operation.

The LED lighting does not work.

Different causes are possible. Call customer service.
The customer service number can be found in the enclosed customer service directory.

Home Connect is not Different causes are possible.

working properly.

Go to www.home-connect.com.

The warning tone sounds. The door alarm is switched on.

The appliance door is open. Close the appliance door.

The temperature differs greatly from the setting.

Different causes are possible. 1. Switch off the appliance. Page 16 2. Switch the appliance back on after five minutes.
Page 15 If the temperature is too warm, check the temper-
ature again after a couple of hours. If the temperature is too cold, check the temper-
ature again on the following day.

The base of the refrigerator compartment is wet.

The condensation channel or drainage hole are blocked. Clean the condensation channel and the drainage
hole. Page 21

23

enTroubleshooting

Fault The appliance hums, bubbles, buzzes, gargles or clicks.
The appliance makes noises.

Cause and troubleshooting Not a fault. A motor is running, e.g. refrigerating unit, fan. Refrigerant flows through the pipes. The motor, switches or solenoid valves are switching on or off. No action required. Fittings wobble or stick. Check the removable fittings and, if required, re-
place these.
Bottles or containers are touching. Move the bottles or containers away from each
other.

24

16Storage and disposal Storageanddisposal

Storage and disposal

16.1Taking the appliance out of operation
1. Switch off the appliance. Page 16
2. Disconnect the appliance from the power supply. Unplug the appliance from the mains or switch off the circuit breaker in the fuse box.
3. Remove all of the food. 4. Defrost the appliance. Page 20 5. Clean the appliance. Page 20 6. To guarantee the ventilation inside
the appliance, leave the appliance open.
16.2Disposing of old appliance
Valuable raw materials can be reused by recycling.
WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk. Leave shelves and containers in-
side the appliance to prevent children from climbing in. Keep children away from the redundant appliance.
WARNING Risk of fire! If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite. Do not damage the tubes of the re-
frigerant circuit or the insulation. 1. Unplug the appliance from the
mains.

Storage and disposalen 2. Cut through the power cord. 3. Dispose of the appliance in an en-
vironmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority.
This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment – WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.
17Customer Service CustomerService
Function-relevant CustomerService genuine spare parts according to the corresponding Ecodesign Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area. Note: Under the terms of the manufacturer’s warranty applicable to the location, the use of Customer Service is free of charge. The minimum duration of the warranty (manufacturer’s warranty for private consumers) in the European Economic Area is 2 years according to the terms of warranty applicable to the location. The terms of warranty do not affect other rights or claims held by yourself under local legislation.
25

enTechnical data Detailed information on the warranty period and terms of warranty in your country is available from our aftersales service, your retailer or on our website. If you contact Customer Service, you will require the product number (ENr.), the production number (FD) and the consecutive numbering (Z-Nr.) of your appliance. The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website.
17.1Product number (E-Nr.), production number (FD) and consecutive numbering (Z-Nr.)
You can find the product number (ENr.), the production number (FD) and the consecutive numbering (Z-Nr.) on the appliance’s rating plate.
“Appliance”, Fig. 1 / 4 , Page 13
Make a note of your appliance’s details and the Customer Service telephone number to find them again quickly.
18Technical data Technicaldata
Refrigerant, Technicaldata cubic capacity and further technical specifications can be found on the rating plate.
“Appliance”, Fig. 1 / 4 , Page 13
This product contains a light source from energy efficiency class F. The light source is available as a spare part and should only be replaced by trained specialist staff.

You can find more information about your model online at https:// eprel.ec.europa.eu/1. This web address is linked to the official EU EPREL product database. Please then follow the instructions on searching for the model. The model identifier is made up of the characters before the slash in the product number (E-Nr.) on the rating plate. Alternatively, you can also find the model identifier in the first line of the EU energy label.
18.1Information regarding Free and Open Source Software
This product includes software components that are licensed by the copyright holders as free or open source software. The applicable licence information is stored on your home appliance. You can also access the applicable licence information via your Home Connect app: “Profile -> Legal information -> Licence Information”.2 You can download the licence information on the brand product website. (Please search on the product website for your appliance model and additional documents). Alternatively, you can request the relevant information from ossrequest@bshg.com or BSH Hausgeräte GmbH, Carl-Wery-Str. 34, 81739 Munich, Germany. The source code will be made available to you on request. Please send your request to ossrequest@bshg.com or BSH Hausgeräte GmbH, Carl-Wery-Str.34, 81739 Munich, Germany.

1 Only applies to countries in the European Economic Area 2 Depending on the appliance specifications 26

Subject: ,,OSSREQUEST” The cost of performing your request will be charged to you. This offer is valid for three years from the date of purchase or at least as long as we offer support and spare parts for the relevant appliance.
19Declaration of Con- DeclarationofConformity formity
BSH Hausgeräte GmbH hereby de- DeclarationofConformity clares that the appliance with Home Connect functionality conforms to the essential requirements and other relevant provisions of Directive 2014/53/EU. A detailed RED Declaration of Conformity can be found online at www.bosch- home.com among the additional documents on the product page for your appliance.

Declaration of Conformityen Hereby, BSH Hausgeräte GmbH declares that the appliance with Home Connect functionality is in compliance with relevant statutory requirements.1 A detailed Declaration of Conformity can be found online at www.boschhome.co.uk among the additional documents on the product page for your appliance.1 2.4 GHz band (2400­2483.5 MHz): Max. 100 mW 5-GHz band (5150­5350 MHz + 5470­5725 MHz): max. 150 mW

5 GHz WLAN (Wi-Fi): For indoor use only.

1 Only applies to Great Britain 27

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Expert advice for your Bosch home appliances, help with problems or a repair from Bosch experts. Find out everything about the many ways Bosch can support you: www.bosch-home.com/service Contact data of all countries are listed in the attached service directory.

BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München, GERMANY www.bosch- home.com
A Bosch Company
9001804908
9001804908 (031004) en

Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom

References

• Home Appliances Global Website | Bosch
• Home.co.uk: Property Search, Homes For Sale, Estate Agents, Sell Your House
• Home Appliances Global Website | Bosch
• Bosch Service | Service worldwide
• Welcome to MyBosch
• Connect your household | Home Connect

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