DELL Inspiron 24 5000 All in One Touchscreen Desktop User Guide

: June 17, 2024
: Dell

DELL Inspiron 24 5000 All in One Touchscreen Desktop User Guide

Assemble Instruction

NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

Set up your computer

Set up the stand.

**Pedestal stand

Articulating stand

**

NOTE: If you have purchased an articulating stand with your computer, it is pre-installed from the factory.
Set up the keyboard and mouse.
NOTE: See the documentation that shipped with the keyboard and mouse.
Route the cable through the stand, then connect the power cable.
**
Pedestal stand

Articulating stand

**

Press the power button.
Finish operating system setup.
For Ubuntu:
Follow the on-screen instructions to complete the setup. For more information about con€guring the Ubuntu install, see the knowledge base article SLN151664 at www.dell.com/support.
For Windows:
Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
- Connect to a network for Windows updates.
  NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
- If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an o‚ine account.
- On the Support and Protection screen, enter your contact details.
Locate and use Dell apps from the Windows Start menu—Recommended.
Table 1. Locate Dell apps

** Dell Product Registration
Register your computer with Dell.

Dell Help & Support
Access help and support for your computer.

SupportAssist
Pro-actively checks the health of your computer’s hardware and software. The SupportAssist OS Recovery tool troubleshoots issues with the operating system. For more information, see the SupportAssist documentation at www.dell.com/support.
NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty.
Dell Update
Updates your computer with critical €xes and latest device drivers as they become available.
Dell Digital Delivery**
Download software applications, which are purchased but not pre-installed on your computer.

Create recovery drive for Windows

NOTE: It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows.

For more information, see Create a USB recovery drive for Windows.

Create a USB recovery drive for Windows

Create a recovery drive to troubleshoot and €x problems that may occur with Windows. An empty USB …ash drive with a minimum capacity of 16 GB is required to create the recovery drive.
NOTE: This process may take up to an hour to complete.
NOTE: The following steps may vary depending on the version of Windows installed. Refer to the Microsoft support site for latest instructions.

Connect the USB …ash drive to your computer.
In Windows search, type Recovery.
In the search results, click Create a recovery drive.
The User Account Control window is displayed.
Click Yes to continue.
The Recovery Drive window is displayed.
Select Back up system files to the recovery drive and click Next.
Select the USB flash drive and click Next. A message appears, indicating that all data in the USB …ash drive will be deleted.
Click Create.
Click Finish.

For more information about reinstalling Windows using the USB recovery drive, see the Troubleshooting section of your product’s Service Manual at www.dell.com/support/manuals.

Front

Retractable-camera assembly
Enables you to video-chat, capture photos, and record videos. This camera assembly can be retracted to protect your privacy.
eft speaker
Provides audio output.
Array microphones (4)
Provide digital sound input for audio recording, voice calls, and so on.
Right speaker
Provides audio output.
Power button
Press to turn on the computer if it is turned o‡, in sleep state, or in hibernate state.

Press to put the computer in sleep state if it is turned on.

Press and hold for 4 seconds to force shut-down the computer.

NOTE: You can customize the power-button behavior in Power Options. For more information, see Me and My Dell at www.dell.com/support/manuals.

Retractable-camera assembly

Infrared emitter
Emits infrared light, which enables the infrared camera to sense and track motion.
Infrared camera
Enhances security when paired with Windows Hello face authentication.
Camera
Enables you to video chat, capture photos, and record videos.
Infrared emitter
Emits infrared light, which enables the infrared camera to sense and track motion.
Camera-status light
Turns on when the camera is in use.

Left

SD-card slot
Reads from and writes to the SD card.
USB 3.1 Gen 1 (Type-C) port
Connect to external storage devices. Provides data transfer speeds up to 5 Gbps.
NOTE: This port does not support video/audio streaming.
Headset port Connect headphones or a headset (headphone and microphone combo).
USB 3.1 Gen 1 port with PowerShare
Connect peripherals such as external storage devices and printers.

Provides data transfer speeds up to 5 Gbps. PowerShare enables you to charge your USB devices even when your computer is turned o‡.

NOTE: PowerShare functionality is disabled by default, enable this feature in the BIOS setup program.

NOTE: Certain USB devices may not charge when the computer is turned off or in sleep state. In such cases, turn on the computer to charge the device.

Right

Hard-drive activity light Turns on when the computer reads from or writes to the hard drive.

**Back

** Connect USB, audio, video, and other devices.

Back panel

HDMI-in port (for computers shipped with discrete graphics)
Connect a gaming console, Blu-ray player, or other HDMI-out enabled devices.
DMI-out port (for computers shipped with discrete graphics) Connect a TV or another HDMI-in enabled device. Provides video and audio output.
HDMI-out port (for computers shipped with integrated graphics) Connect a TV or another HDMI-in enabled device. Provides video and audio output.
HDMI-in port (for computers shipped with integrated graphics) Connect a gaming console, Blu-ray player, or other HDMI-out enabled devices. 5 Network port
Connect an Ethernet (RJ45) cable from a router or a broadband modem for network or Internet access.
6 USB 2.0 ports with Power On/Wake-up support (2)
Connect peripherals such as external storage devices and printers. Provides data transfer speeds up to 480 Mbps. Wake the
computer from standby with the keyboard or mouse connected to this port.
USB 3.1 Gen 1 ports
Connect peripherals such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
Audio-out port
Connect audio-output devices such as speakers, ampli€ers, and so on.
Power-adapter port
Connect a power adapter to provide power to your computer.

Bottom

Service Tag label
The Service Tag is a unique alphanumeric identi€er that enables Dell service technicians to identify the hardware components in your computer and access warranty information.
Display Built-in Self Test button/Input-source selection button
Run the built-in self test for the display/Press to select the video-input source
For more information, see the Troubleshooting section in the Service Manual at www.dell.com/support/manuals.

Tilt

Pedestal stand

Articulating stand

Transform

Articulating stand

Accessing the retractable-camera assembly

NOTE: Extend the camera while using any camera function so that the camera is not blocked.

Specifications

Computer model

nspiron 24-5477
System information

Table 2. System information
Processor 8
th Generation Intel Core i3/i5/i7
Chipset Intel H310
Dimensions and weight

Table 3. Dimensions and weight
Height 344 mm (13.54 in)
Width 540.20 mm (21.27 in)
Depth 52.60 mm (2.07 in)
Weight without stand (maximum)

Touchscreen: 5.56 kg (12.25 lb)
Non-touchscreen: 5.85 kg (12.89 lb)

Weight without stand (minimum)

Touchscreen: 5.52 kg (12.16 lb)
Non-touchscreen: 5.52 kg (12.16 lb)
NOTE : The weight of your computer varies depending on the configuration ordered and the manufacturing variability

Stand

Table 4. Stand specifications

Dimensions

Dimensions	Pedestal	Articulating
Height	320.10 mm (12.60 in)	330.20 mm (13 in)
Width	234 mm (9.21 in)	254.30 mm (10.01 in)
Depth	205.4 mm (8.09 in)	253.85 mm (9.99 in)

Operating system

Windows 10 Home (64-bit)
Windows 10 Professional (64-bit)
Ubuntu

Memory

Table 5. Memory specifications

Table 5. Memory specifications

Intel Optane memory

Intel Optane memory functions as a storage accelerator. It accelerates the system and any type of SATA-based storage media such as hard drives and solid- state drives (SSDs).
NOTE: Intel Optane memory is only supported on the computers that meet the following requirements:

7 th Generation or higher Intel Core i3/i5/i7 processor
Windows 10 (64-bit) version or higher (Anniversary Update)
Intel Rapid Storage Technology driver version 15.9 orhigher

Table 6. Intel Optane memory
Interface PCIe Gen 3×2, NVMe
Connector M.2 2280
Configurations supported 16 GB

NOTE: For more information about enabling or disabling the Intel Optane memory, see Enabling Intel Optane memory or Disabling Intel Optane memory.

Ports and connectors

Table 7. Ports and connectors specifications

External:

Network One RJ-45 port

USB

Two USB 2.0 ports with Power on/Wake-up support
Two USB 3.1 Gen 1 ports
One USB 3.1 Gen 1 port with PowerShare
One USB 3.1 Gen 1 (Type-C) port

Audio/Video

One headset port
One HDMI-in 1.4 port
One HDMI-out 1.4 port
Audio-out port

M.2 card

One M.2 slot for solid-state drive
One M.2 slot for Wireless and Bluetooth combo card

Communications

Table 9. Communication specifications

Ethernet
10/100/1000 Mbps Ethernet controller integrated on system board
Wireless

Wi-Fi 802.11a/b/g/n/ac
Bluetooth 4.2

Wireless

Table 10. Wireless
Transfer rate 867 Mbps (maximum)
Frequency bands 2.4 GHz/5 GHz
Encryption

64-bit/128-bit WEP
AES-CCMP
TKIP

Audio

Table 11. Audio specifications
Controller Realtek ALC3289-CG with Waves MaxxAudio Pro
Speakers Two
Speaker output

Average: 5 W
Peak: 6 W

Microphone
Digital-array microphones

Storage

Table 12. Storage specifications

Storage type	Interface type	Capacity
One 2.5-inch Hard Disk Drive (HDD)	SATA 6 Gbps	Up to 2 TB
One 2.5-inch Solid-State Hybrid Drive (SSHD)		Up to 1 TB
One M.2 2280 Solid-State Drive (SSD)	SATA 6 Gbps • PCIe 3×4 NVMe, up to 32
Gbps	• Up to 512 GB • Up to 2 TB

Media-card reader

Table 13. Media-card reader specifications
Type One 3-in-1 slot Cards supported

SD card
SD High Capacity (SDHC)
SD Extended Capacity (SDXC)

Camera

Table 14. Camera specifications
Resolution:

Camera

Still image: 2 megapixel
Video: 1920 x 1080 at 30 fps

Infrared camera

Still image: 0.3 megapixel
Video: 640 x 480 (VGA) at 30 fps

Diagonal viewing angle:
Camera : 88 degrees
Infrared camera : 82.9 degree

Intel Optane memory

Enabling Intel Optane memory

On the taskbar, click the search box, and then type Intel Rapid Storage Technology.
Click Intel Rapid Storage Technology.
The Intel Rapid Storage Technology window is displayed.
On the Status tab, click Enable to enable the Intel Optane memory.
On the warning screen, select a compatible fast drive, and then click Yes to continue enabling Intel Optane memory.
Click Intel Optane memory > Reboot to complete enabling your Intel Optane memory.

NOTE: Applications may take up to three subsequent launches after enablement to see the full performance benefits.

Disabling Intel Optane memory

CAUTION: Do not try to remove the Intel Rapid Storage Technology driver after disabling Intel Optane memory, it will result in a
blue screen error. The Intel Rapid Storage Technology user interface can be removed without uninstalling the driver.
NOTE: Disabling Intel Optane memory is required before removing the SATA storage device accelerated by the Intel Optane
memory or the Intel Optane memory module from the system.

On the taskbar, click the search box, and then type Intel Rapid Storage Technology.
Click Intel Rapid Storage Technology.
The Intel Rapid Storage Technology window is displayed.
On the Intel Optane memory tab, click Disable to disable the Intel Optane memory.
Click Yes if you accept the warning.
The disabling progress is displayed.
Click Reboot to complete disabling your Intel Optane memory and restart your computer.

Getting help and contacting Dell

Self-help resources

You can get information and help on Dell products and services using these self-help resources:

Table 19. Self-help resources

Information about Dell products and services www.dell.com Dell Help & Support app

Contact Support In Windows search, type Contact Support, and press Enter.
Online help for operating system www.dell.com/support/windows
www.dell.com/support/linux

Learn and know the following information about your product:

Product speci€cations
Operating system
Setting up and using your product
Data backup
Troubleshooting and diagnostics
Factory and system restore
BIOS information

Contacting Dell

To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell.
NOTE: Availability varies by country and product, and some services may not be available in your country.
NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.