Hoffmaur IGH-720W Infrared Heating Panels User Guide

June 17, 2024
Hoffmaur

Hoffmaur IGH-720W Infrared Heating Panels

Product Information:

Specifications

  • Model: IGH-720W/IMH-720W
  • Power: 720W
  • Indicator Lights: ECO mode, WIFI, Program, Heating
  • Remote Control: RC6, RC7
  • App: Tuya Home

Product Usage Instructions

Safety Precautions

When using electrical devices, take necessary precautions to avoid the risk of shocks, fires, and other accidents. Some precautions include:

  • Follow the instructions carefully.
  • Do not allow anyone to install or use the panel without reading
    the instructions.

Free Standing Instructions

  1. Slide the feet into the brackets so that the screw holes align (see Afb. 6).
  2. Tighten the screws to secure the feet (see Afb. 7 & Afb. 8).

Indicator Lights:

The panel has several indicator lights:

  • ECO Mode Indicator : This light indicates that the panel detects an open window. If the temperature drops more than 5 degrees within 20 minutes, the eco mode activates to save energy.
  • WIFI Indicator : This light has three functions:
    • A. Constantly on: Indicates that the panel is connected to WIFI and can be controlled via the app.
    • B. Fast blinking: Allows you to connect the panel to WIFI via the app.
    • C. Slow blinking: Indicates that most devices cannot currently connect to the panel via WIFI. Press and hold the P button to switch between fast and slow blinking.
  • Program Indicator: This light indicates that one of the pre-programmed factory schedules is active. The panel only operates according to these schedules. It may seem like the panel is not working, so it is recommended to keep this feature turned off.
  • Heating Indicator : This light indicates that the panel is heating up.

Remote Control Usage

Instructions for using the remote control (RC6 and RC7):

  • RC6: Press once to lock, and press again to unlock.
  • RC7: ECO mode. After the timer blinks for 5 seconds, it starts counting down.

App Installation:

  1. Scan the QR code or download the Tuya Home app from your app store.
  2. Create an account.
  3. Select your country and enter your email address. Agree to the terms and conditions, then click on “Get Verification Code” to receive the code via email.
  4. Enter the verification code you received by email.
  5. Create a password using letters and numbers.
  6. Click on “Add Device” and grant location permission.
  7. Turn on the infrared panel by flipping the orange switch. Slide out the screen and turn it on using the power button at the top of the row of buttons. Make sure the WIFI indicator is blinking. If not, turn the panel off and on again.
  8. If the heating panel is automatically detected, click on “Add”. If not, manually select “Small Household Appliance” from the left-hand list. Search for “Warming Table (Wi-Fi)” and select it.

FAQ:

  • Q: What should I do if the panel is not working at the desired time?
  • A : If the “P” indicator light is on, it means one of the factory programs is active. To use the panel at a different time, make sure the “P” indicator light is off. Press the “P” button multiple times until the light turns off.

important

Note that the temperature measurement is different than with your normal heating system with a central thermostat. The temperature is measured directly on the panel and will therefore read a lot higher while it does not feel warm yet. If you set the panel to for example 19 degrees, as you usually do. It can switch off much too soon. Depending on the size of the panel, the room and the distance, you can set the temperature so that it feels pleasant. If you set the panel to, for example, 27 degrees for the desired effect, this does not mean that the room will actually heat up to 27 degrees. If you read the thermostat of your normal heating system, it will indicate an ambient temperature for example of 17 degrees. It feels like 20 degrees due to the radiant heat, while the panel may indicate 28 degrees. This is a matter of trying and finding the right settings for the panels. The perceived temperature is higher near a panel, so you need to heat the room less if you position and set the panels properly.
Attention!
If the P light is on, and one of the factory programs is active, the panel will only work at these times, if you want to use the panel at a different time, it will not work. Therefore, always make sure that the P light is off. You do this by pressing the P button many times until it is off.

READ INSTRUCTIONS CAREFULLY: Read and follow all instructions. Place instructions in a safe place for future reference. Do not allow anyone who has not read these instructions to assemble, light, adjust or operate the heater.

IMPORTANT INSTRUCTIONS

PLEASE READ AND SAVE THESE IMPORTANT SAFETY INSTRUCTIONS

  1. Read all instructions before using this heater.
  2. Extreme caution: This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
  3. This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9m) from the front of the heater and keep them away from the sides and rear.
  4. Always unplug the heater when not in use.
  5. Do not operate the heater with a damaged cord or plug or after the heater malfunctions, or has been dropped or damaged in any manner. Return it to an authorized service facility for examination, electrical or mechanical adjustment, or repair.
  6. Indoor use only, wall mounted use only.
  7. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate the heater where it may fall into the bathtub or other water container.
  8. Do not run the cord under the material. Do not cover the cord with throw rugs, runners, or similar coverings.
  9. To prevent a possible fire, do not block the space between the heater and the wall which is for air intake or exhaust in any manner.
  10. A heater has hot and arcing or sparking parts inside. Do not use it in the areas where gasoline, paint, or flammable liquids are used or stored.
  11. Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
  12. Avoid the use of an extension cord because the extension cord may overheat and cause a risk of fire. However, if you have to use an extension cord, the cord shall be rated not less than 800 watts(under 220-240V).
  13. To prevent overloading a circuit, do not plug the heater into a circuit that already has other appliances working. Do not install the heater under the wall socket.
  14. It is normal for the plug to feel warm to the touch; however, a loose fit between the AC outlet (receptacle) and plug may cause overheating and distortion of the plug. Contact a qualified electrician to replace loose or worn outlet.
  15. The output of this heater may vary and its temperature may become intense enough to burn exposed skin. Use of this heater is not recommended for persons with reduced sensitivity to heat or an inability to react to avoid burns.
  16. WARNING : In order to avoid overheating, do not cover the heater.
  17. “SAVE THESE INSTRUCTIONS”

UNPACKING AND WALL MOUNTING INSTRUCTIONS

Unpack your package and find the heater together with the wall mounting accessories pack.

  1. Mark the positions of the four holes to be drilled on the wall, and drill the holes with the drill bit(picture 1).
  2. Make sure the distance between each hole is the same as the holes on the brackets at the back of the heater.
  3. Insert the plastic rails fitting into the holes(picture 2).
  4. Insert the metal screws into the plastic rails(picture 3).
  5. Lift the heater and aim the four holes on the brackets at back of the heater to the 4 screws on the wall(picture 4), and slide the screw from Position A to Position B by moving the heater slightly(picture 5).
  6. Make sure the distance between the bottom of the heater and the floor is no less than 20cm when the heater is installed

FREE STANDING INSTRUCTIONS

2. Place the free-standing feet on the ground, and cover the 4 caps with the 4 screws on the brackets on the back side of the heater. (Picture 6 ) 2. Snap the stander into the groove of the bracket on the bottom, cover the caps and the screws, then screw the bolts into the holes on the bracket. (Picture 7 & Picture 8)

Control box

  1. – ON/OFF
  2. “P” – Weekly program timer
  3.  “T” – Timer
  4. – “+” increase temperature
  5. – “-” Decrease temperature
  6. LED display
  7. CO mode indicator light
  8. WiFi indicator light
  9. Weekly mode indicator light
  10. Heating indicator light
  11. Main switch

Instructions for the indicator light :

  • ECO mode indicator light : When it is light on, means the open detective function is working, when the room window is opened, the room temperature drops 5 degrees in 20 minutes, the heater will automatically stops heating to save energy.
  • WIFI indicator light: there are 3 modes for this light:
    • Solid light on, means WIFI is connected, and you can operate the heater by APP with your smartphone;
    • Rapid blink: you can connect the heater to WIFI by smartphone, most devices will connect to the WIFI in this mode;
    • Slow blink: you can connect the heater to WIFI by smartphone, few devices will connect to the WIFI in this mode. You can press the “P“key to change the rapid blink and slow blink.
  • Weekly indicator light: when it is light on, means fixed weekly mode is working.
  • Heating indicator light: When it is light on, means the device is in heating.

The device will retain the temperature setting by switching itself on and off automatically.

Remote Control Instructions

  • RC1 – “+” increase temperature
  • RC2 – “P” – Weekly program
  • RC3 – “T” – Timer
  • RC4 – “-” decrease temperature
  • RC5 – ON/OFF
  • RC6 – Child Lock
  • RC7 – ECO mode

NOTE : Before using the remote control, make sure that 2 pieces of A battery are installed correctly.

Instruction of Remote control :

  • RC6: Press to lock, then the key on the control box or the remote control will be unavailable, it will show “LOCK” on the display screen; Press again to unlock.
  • Press to turn on the ECO mode, and the indicator light on the control box will be light on; press again to turn on the ECO mode.

OPERATING INSTRUCTIONS

There are 3 modes to use this heater

  1. Simply Heat ON/OFF mode with a 24-hour timer
  2. Check the heater to be sure it is not damaged before use.
  3. Insert the plug in the socket;
  4. Turn the main switch on, you will hear a “beep”, the full screen will be lit on for 1.5 seconds, then display “–”, WIFI light flashing and the heater is in standby mode;
  5. Press the “ON/OFF” switch,the display screen will show the room temperature.
  6. Press the “+ or -” key to adjust the temperature setting, it will flash 5 seconds on the display to confirm the setting temperature, then back to the room temperature display. With each key press, the temperature will be increased (+) or decreased (-) by one degree.
  7. The heater will start working when the setting temperature is 1 degree lower than room temperature, or stop working when the setting temperature is 1 degree higher than room temperature.
  8. The device will retain the temperature setting by switching itself on and off automatically.

Timer:

15. Press “T” to set the 0-24 hours timer, with each key press, the timer will go an hour forward, cycle as

The countdown timer is set after 5 seconds of unchanged blinking, then displays room temperature.

Fixed Weekly mode Program
( operated by the key on the control box)
16. When it’s working, press the “P” key to enter the weekly timing function,
P1-P2-P3-P4-P5-P6, and it will be cycle as follows:

  • P1- works from 8:00 am to 5:00 pm every day,
  • P2 – works from 6:00 pm to 7:00 am every day,
  • P3 – works from 8:00 am to 5:00 pm every day except Saturday and Sunday;
  • P3 – works from 6:00 pm to 7:00 am every day except Saturday and Sunday;
  • P5 /P6 – backup for update in future.

When the first time enter the weekly timing mode after powering off, check the week and time first:  it will display D1(which means Monday), press “+” or “-” to set D1, D2, D3, D4, D5, D6, D7, which means Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday, press “+” or “-” to select the current day of the week and then press the “P” key to confirm, then the first two digits of the display flashes, means to set the time by hour, press “+” or “-” to adjust the hour time, then press the P key to confirm the current hour time, then the last two digital of the display flashes, means to set the time by minute, press “+” or “-” to adjust the minute time, press P to confirm the minute time. Then back to the weekly mode program, the device will be on and off according to the fixed program, and the weekly mode icon will be light on.
18. Then you can set the target temperature by pressing “+” or “-”.
NOTE :
The weekly mode program is only to set the time, temperature needs to be set separately.

Open Weekly mode 7*24hours ( Connect WIFI and A PP to operate with the smartphone)
Caution: If you want to operate the heater by WIFI and APP with the smartphone, do not press the “P” key to make sure the WIFI mode is in priority,

Scan the QR code or download de Tuya home app in the app store

Turn on the heating panel by flipping the orange switch. Then pull out the screen and turn it on by pressing the on button at the top of the row of buttons. Make sure the WiFi light is blinking. If not, turn the panel off and on again.

The devices connect to 2.4 Ghz Wi-Fi, the router settings may have to be temporarily adjusted for this. You can do this yourself or your internet provider can do this for you when you call customer service. This is only necessary for the installation of the panels, after this the settings can be as usual.. With Ziggo Internet, you can adjust these settings by entering the following address in your web browser http://192.168.178.1 and logging in with your WiFi password. For other providers, this can be found via Google, otherwise, customer service can change the settings for you.

After you have logged in with your WiFi password, go to advanced settings > wireless > wireless signal. Then switch off 5 GHZ and make sure that only 2.4 Ghz is enabled and click on save settings. When all heating panels have been installed on the app, you can reset the setting with 2.4 Ghz and 5 Ghz both enabled.

Connect to the 2.4 GHZ wifi and follow the instructions in the app to add the heater

TROUBLESHOOTING

If your heater fails to operate, please follow these instructions:

  • Ensure that your circuit breaker or fuse is working properly.
  • Be sure the heater is plugged in and that the electrical outlet is working properly.
  • If the ON/OFF switch is not illuminated at the ON position, send it to a service centre for reparation directly.

NOTE: IF YOU EXPERIENCE A PROBLEM WITH YOUR HEATER, PLEASE SEE THE WARRANTY INFORMATION FOR INSTRUCTIONS. PLEASE DO NOT ATTEMPT TO OPEN OR REPAIR THE HEATER YOURSELF. DOING SO MAY VOID THE WARRANTY AND COULD CAUSE DAMAGE OR PERSONAL INJURY. IF THE PROBLEM STILL PERSISTS, PLEASE CONTACT THE DISTRIBUTOR. CLEANING AND STORAGE

Before cleaning your heater, switch off the heater and allow it to cool. Disconnect the electricity supply to the appliance. The outside can be cleaned by wiping it over with a soft damp cloth and then dried. Do not use abrasive cleaning powders or furniture polish, as this can damage the surface finish. To release the heater from the wall, for cleaning or redecoration, just open the screw bolt cap and unscrew the bolts to take it off the wall. For short- term storage, just plug off the heater and leave it away; for long-term storage, you can dismantle it from the wall or cover it with some material.

SPECIFICATIONS

Correct Disposal of this product

This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Warranty

Warranty Information

The manufacturer provides warranty in accordance with the legislation of the customer’s own country of residence,withaminimumof1year,starting from the date on which the appliance is sold to the end user.
The warranty only covers defects in material or workmanship. The repairs under warranty may only be carried out by an authorized service centre. When making a claim under the warranty, the original bill of purchase (with purchase date) must be submitted. The warranty will not apply in cases of Normal wear and tear Incorrect use, e.g. overloading of the appliance, use of non-approved accessories Use of force, damage caused by external influences Damage caused by non-observance of the user manual, e.g. connection to an unsuitable mains supply or non-compliance with the installation instructions Partially or completely dismantled appliances

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