alcatel MK20X Move Track GPS Tracker User Guide

: June 17, 2024
: Alcatel

alcatel MK20X Move Track GPS Tracker

Product Information

Specifications

Battery indicator
GPS indicator
Network indicator
Power button
Micro-USB port
Nano-SIM card cover

Device Overview:

The device consists of several components:

Battery indicator: Indicates the battery level of the device.
GPS indicator: Indicates the GPS signal strength.
Network indicator: Indicates the network connection status.
Power button: Used to turn the device on/off.
Micro-USB port: Used for charging the device.
Nano-SIM card cover: Covers the slot for inserting the SIM card.

Product Usage Instructions

Inserting the SIM Card:

Remove the Nano-SIM card cover using the provided screwdriver.
Insert your Vodafone V SIM card into the designated slot.
Replace the Nano-SIM card cover and tighten the two screws.

Note: Please ensure that your Vodafone V SIM card is inserted correctly and activated through the Vodafone V App.

Charging the Device:

To charge your MOVETRACK, follow these steps:

Connect the provided USB cable to the Micro-USB port of the device.
Connect the other end of the USB cable to a power source.
Allow the device to charge for at least 2.5 hours before first use.

Powering On the Device:

To power on your MOVETRACK, follow these steps:

Press and hold the power button for at least 3 seconds.
The three LEDs will light up blue, indicating that the device is powered on.

Checking Network Connection:

After the device has fully booted up, you can check the network connection status using the power button:

If the network indicator is blue, it means the device has successfully connected to the 2G/GPRS network.
If the network indicator is red, it means the device has failed to connect to the network. Make sure your Vodafone V SIM card is activated in the Vodafone V App.

FAQ

Q: Can I disassemble the MOVETRACK myself?

A: No, disassembling the MOVETRACK will corrupt its waterproof performance and void your warranty. Please do not attempt to disassemble it yourself.

Q: How long does it take to fully charge the MOVETRACK?

A: It takes at least 2.5 hours to fully charge the MOVETRACK.

Q: What should I do if my MOVETRACK cannot be charged or powered on?

A: If your MOVETRACK cannot be charged or powered on, make sure the USB cable is properly connected and check the ambient temperature. Refer to the temperature and charging limitations mentioned in the user manual.

Q: How can I ensure a successful network connection?

A: To ensure a successful network connection, activate your Vodafone V SIM card through the Vodafone V App. Check the network indicator on the device for confirmation.

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What’s in the box

Please read this document carefully before using your device.

Device overview

Battery indicator
GPS indicator
Network indicator
Power button
Micro-USB port
Nano-SIM card cover

Category	Description

Battery indicator

| • Flashing red when charging.

• Solid blue when fully charged.

• Solid red when battery is low.

GPS indicator

| • Flashing red when searching for a GPS signal.

• Solid blue when your MOVETRACK has found its GPS

location.

• Solid red when your MOVETRACK is unable to find its GPS location.

Network Indicator

| • Solid blue when connected to the cellular data network.

• Solid red when there is no network coverage. Please ensure that your Vodafone V SIM card is inserted correctly, and that it has been activated through the Vodafone V App.

Power On/Off

| • Press once to show battery/GPS/network status.

• Press and hold the power button for at least 3 seconds until 3

LEDs all light blue to turn on your MOVETRACK.

• Press and hold the power button for at least 3 seconds until 3 LEDs all light red to turn off your MOVETRACK.

Micro-USB port| For charging
Nano SIM card cover| Remove to insert the Vodafone V SIM card.

Caution: Please do not attempt to disassemble your MOVETRACK yourself. Doing so will corrupt the MOVETRACK’s waterproof performance and void your warranty.

Charging your MOVETRACK

Plug the micro-USB cable into your MOVETRACK and connect it to a USB charger or any 1A/5V USB port.

When charging, the battery indicator will flash red.
The battery is fully charged when the battery indicator is solid blue. It will take at least 2.5 hours to fully charge your MOVETRACK.

Note: Charge your MOVETRACK for at least 2.5 hours before first use.

Powering on your MOVETRACK

To power on your MOVETRACK, press and hold the power button for at least 3 seconds until the 3 LEDs light up blue. The 3 LEDs will
indicate your MOVETRACK working status.

Temperature and Charging

Caution: We do not recommend using your MOVETRACK in environments outside of the temperature range -10°C to 45°C. Please only charge your MOVETRACK in temperatures between 0°C to 55°C. Charging outside this temperature range will invalidate the warranty.
In order to protect your MOVETRACK, there are some limitations on charging and use. These limitations are dependent upon the ambient temperature and are detailed below:

Environment Temperature	Power/Charging	Result

< -20°C

| Your MOVETRACK

cannot be charged or powered on.

| If the USB cable is connected for charging, your MOVETRACK will quickly flash red and then automatically power off.

Environment Temperature

|

Power/Charging

|

Result

---|---|---

-20°C ~ -10°C

|

Your MOVETRACK

cannot be charged.

| If the USB cable is connected for charging, your MOVETRACK will automatically stop charging, and may not function normally.

-10°C ~ 0°C

|

Your MOVETRACK

cannot be charged.

| If the USB cable is connected for charging, your MOVETRACK will automatically stop charging but you can use your device normally.

0°C ~ 45°C

|

Your MOVETRACK

can be charged.

| If the USB cable is connected for charging, your MOVETRACK will start to charge, and you can use your device normally.

45°C ~ 55°C

|

Your MOVETRACK

can be charged.

|

If the USB cable is connected for charging, your MOVETRACK will start to charge but may not function normally.

Environment Temperature

|

Power/Charging

|

Result

---|---|---

55°C ~ 60°C

|

Your MOVETRACK

cannot be charged.

|

If the USB cable is connected for charging, your MOVETRACK will automatically stop charging, and may not function normally.

60°C

| Your MOVETRACK

cannot be charged or powered on.

| If the USB cable is connected for charging, your MOVETRACK will quickly flash red and automatically power off.

Confirming that your MOVETRACK is connected to the network

After your MOVETRACK is fully booted up, press the power button to check the network connection status. If the network indicator is blue, it means the device has connected to the 2G/GPRS network successfully.
If the network indicator is red, it means the device has failed to connect to the network.
Make sure you have activated your Vodafone V SIM card in the Vodafone V APP.

Installing the application

The MOVETRACK application is required for the setup and use of your MOVETRACK. Download it from the App Store or from the Google Play Store, then install and run it on your smartphone.

Creating an account

Touch Register to create your MOVETRACK account.
Set a username and password.
Enter an email address. This email address will be used to help you reset your password should you forget it in the future.
To verify your email address, touch Send. A verification code will be sent to your email address within a few minutes. Enter it here in the app to continue.

Log in to your account

Enter your username and password to log in.

Pairing

On the Manage trackers screen, touch + to add your MOVETRACK.
Select Add a new tracker. You will be granted administrator authority.
Enter the IMEI to pair your MOVETRACK.
a. Scan QR code Scan the QR code located on the label on the box.

Manually enter the IMEI number.
Touch Input IMEI on the Scan QR code screen. Enter the unique identifier of your MOVETRACK (IMEI) and touch Confirm to pair your MOVETRACK to your smartphone. The IMEI can be found either on the back of your MOVETRACK or on the box your MOVETRACK came in. (See below)

Enter your name.
Enter your tracker’s name.
Select a profile picture for the tracker.

Paired successfully

Once the MOVETRACK has been successfully paired with your phone, you will be brought to the application main screen. The location of your MOVETRACK will be displayed here on the map.

Removing trackers

Slide left on the application main screen to open the navigation drawer.
In the navigation drawer select Manage trackers.
Select the tracker you wish to remove from your account, swipe left, and touch Delete.
Touch Delete once more in the pop-up dialog.

Accessing your MOVETRACK’s functions

Power on/off
Press and hold the Power button for 3 seconds to power your MOVETRACK on/off.

MOVETRACK application functions

Application main screen

User management

Additional users can be added in the application via QR code scanning.

Adding a user via QR code scanning
Touch Users in the navigation drawer, then + to invite.

Download and install the MOVETRACK application on the prospective new user’s smartphone. Create an account and log in.
On the Manage trackers screen, touch +. Select Follow another user’s tracker and scan the QR code displayed on the administrator’s application.

Invited users have access to almost all of the administrator’s application functions, such as checking the location of the MOVETRACK. They cannot however add or remove other users.

Safe Zone

Touch on the main screen to access the Safe Zone menu. You can set up geographical areas called safe zones (e.g. your home).
Once set up, you’ll receive notifications in your application every time your device enters or leaves a safe zone.

Power-saving settings

Touch on the main screen to access the power-saving settings.
Select the location update frequency (every 3, 5, 15, 30 or 60 minutes) and mode (Accurate, Normal or Manual). Make your selections based on what works for you in terms of accuracy and battery life.

Location history

Touch Settings, then Location history, to view the MOVETRACK’s movements on a particular day/timeline. Specify the date and time range. The map will automatically zoom to show all the recorded locations of your MOVETRACK. Zoom in or out to get a clearer view.

Updates

Use the Update menu to check if a new software version is available for your MOVETRACK or for the application.
Touch the button at the bottom of the screen to check for updates.

FAQ

Are any of the materials used in this product harmful to the human body or to animals?
The materials used have passed all required safety tests.
Why can’t I charge my MOVETRACK?
- Make sure that your battery is not completely discharged. If your battery has been completely discharged for a long period of time it may take a few minutes for the battery indicator to light up.
- Make sure charging is carried out under normal conditions (0°C to +45°C).
- When abroad, check that the voltage input is compatible.
Can I make calls to my MOVETRACK?
Your MOVETRACK does not support voice calling.
How many users can monitor my MOVETRACK simultaneously?
10 users can monitor your MOVETRACK at any one time. You can invite users by sharing the QR code on the Invite User page in the app.
Why can’t I get the location of my MOVETRACK?
- Confirm your Vodafone V SIM has been activated in the Vodafone V APP
- Ensure your Vodafone V SIM is correctly inserted in your MOVETRACK
- Check your MOVETRACK’s battery level.
- Ensure that your MOVETRACK has access to a clear signal.
- Switch your MOVETRACK off and on to restore service.
Why does it take so long to find my location?
Check which power-saving mode is selected. In manual mode, the MOVETRACK app can only find your location when you touch the button.
Is my MOVETRACK waterproof?
This device has an IP67 rating, meaning it is resistant to splashing water. Do not wear your MOVETRACK whilst immersed under water for extended periods, for example whilst swimming, diving or bathing.
What do you use my personal data for?
Your personal data will not be used for advertising purposes, unless you have given us your express consent. Moreover, we will not transfer your personal data to any third parties without your express consent. The transfer of personal data to public institutions and public authorities that are entitled to receive such information, will only be carried out to the extent required by law or if we are obliged to do so by virtue of a court order or court ruling. If we commission third parties to provide certain services for us, such third parties will only have limited access to
personal data, insofar as this is necessary to provide such services.
Such third parties are bound to comply with the applicable data protection laws and our Privacy Policy while processing personal
data.