ioc 32CRW4 Electric Vehicle Charger User Manual

ioc 32CRW4 Electric Vehicle Charger

Specifications

• Models: IOCAH29-32CRW4, IOCAH29-40CRW4, IOCAH29-32ACRW4, IOCAH29-40ACRW4, IOCAH29-32BCRW4, IOCAH29-40BCRW4
• Manufacturer: XIAMEN GALAXY CAMPHOL TECHNOLOGY CO LTD
• Address: Unit 04, 14th floor, Building A1, Software Park 3, Jimei, Xiamen, Fujian, China
• Email: sales@iocharger.com
• Website: www.iocharger.com

Product Overview
The Electric Vehicle Charger is a device designed to charge electric vehicles. It is available in multiple models with different specifications. Please refer to the model code for specific information.

Safety Instructions
It is essential to follow the safety instructions to ensure safe installation and usage of the Electric Vehicle Charger:

1. Read the entire instruction document before installing or using the charger.
2. Failure to follow any instructions or warnings in the document can result in fire, electrical shock, serious injury, or death.
3. The charger must be installed by a qualified electrician.
4. Avoid using the charger with an extension cord to prevent the risk of fire or electric shock.
5. The charger is only intended for charging vehicles that do not require ventilation during charging.
6. Supervise the charger’s usage when children are present.
7. Do not insert fingers into the electric vehicle connector.
8. Do not use the product if the flexible power cord or EV cable is frayed, has broken insulation, or shows any signs of damage.
9. Do not use the product if the enclosure or EV connector is broken, cracked, open, or damaged in any way.
10. Before installation or maintenance, turn off input power at the circuit breaker.
11. Avoid touching the charger plugs with sharp metal objects such as wires, tools, or needles.

Installation
To ensure proper installation of the Electric Vehicle Charger, follow these steps:

1. The charger must be connected to a grounded, metal, permanent wiring system.
2. An equipment-grounding conductor should be run with the circuit conductors and connected to the equipment grounding terminal or lead on the product.
3. The product must be grounded to reduce the risk of electric shock.
4. If the charger malfunctions or breaks down, grounding provides a path of least resistance for electric current.
5. The charger is equipped with a cord having an equipment grounding conductor and a grounding plug.
6. Plug the charger into an appropriate outlet that is properly installed and grounded according to local codes and ordinances.

Troubleshooting
If you encounter any issues with the Electric Vehicle Charger, refer to the troubleshooting section in the user manual for assistance. For further support, contact the manufacturer using the provided contact information.

Maintenance and Repair
Maintaining and repairing the Electric Vehicle Charger should be carried out by qualified professionals. Follow the guidelines provided in the user manual for maintenance procedures. Contact the manufacturer for any repair- related queries or assistance.

Frequently Asked Questions (FAQ)

• Q: How do I charge my electric vehicle using this charger?
  A: For information on how to charge your electric vehicle, please refer to the documentation provided with your vehicle.

IMPORTANT
READ THIS ENTIRE DOCUMENT BEFORE INSTALLING OR USING THE CHARGER. FAILURE TO DO SO OR TO FOLLOW ANY OF THE INSTRUCTIONS AND WARNINGS IN THIS DOCUMENT CAN RESULT IN FIRE, ELECTRICAL SHOCK, SERIOUS INJURY OR DEATH. THE CHARGER MUST BE INSTALLED BY A QUALIFIED ELECTRICIAN.
For information on how to charge your electric vehicle, refer to the documentation provided with your vehicle.

SAVE THESE IMPORTANT SAFETY INSTRUCTIONS

This manual contains important instructions for Models IOCAH29-32CRW4, IOCAH29-32ACRW4, IOCAH29-32BCRW4, IOCAH29-40CRW4, IOCAH29-40ACRW4 and IOCAH29-40BCRW4 that shall be followed during installation operation and maintenance of the charger

WARNINGS:

• To avoid a risk of fire or electric shock, do not use this device with an extension cord.
• This device is intended only for charging vehicles not requiring ventilation during charging.
• This device should be supervised when used around children.
• Do not put fingers into the electric vehicle connector.
• Do not use this product if the flexible power cord or EV cable is frayed, has broken insulation, or any other signs of damage.
• Do not use this product if the enclosure or the EV connector is broken, cracked, open, or shows any other indication of damage.
• Turn off input power at the circuit breaker before installation or maintenance.
• Do not touch the charger plugs with sharp metal objects, such as wires, tools or needles.

GROUNDING INSTRUCTIONS:
The charger must be connected to a grounded, metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal or lead on the product. This product must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current lo reduce the risk of electric shock. This product is equipped with a cord having an equipment grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

CAUTIONS:

• To reduce the risk of electric shock, connect only to properly grounded outlets.
• Do not use this product if there is any damage to the unit.
• Risk of electric shock.
• Do not remove cover or attempt to open the enclosure. No user serviceable parts inside. Refer servicing to qualified service personnel.
• To reduce the risk of electric shock and fire – Do not connect to a circuit operating at more than 150 volts to ground.
• To reduce the risk of fire, connect only to a circuit provided with 40-50 amperes maximum branch circuit over-current protection.
• Please see below list:
  • IOCAH29-32CRW4/32ACRW4/32BCRW4: 40A
  • IOCAH29-40CRW4/40ACRW4/40BCRW4: 50A
• Do not operate the charger in temperatures outside its operating range of -30°C to+50°C.
• The charger should be installed only by a qualified approved technician.
• Make sure that the materials used and the installation procedures follow local building codes and safety standards.
• Incorrect installation and testing of the charger could potentially damage either the vehicle’s Battery and/or the charger itself. Any resulting damage is excluded from the warranty for both the vehicle and the charger.
• The charger can be used indoors and outdoors, and meet the Type 3R Raintight requirement.
• Ensure that the EV charging cable is positioned properly to the charging sockets.
• Do not use cleaning solvents to clean any of the charger’s components.

WARNINGS:
Improper connection of the equipment

• grounding conductor is able to result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the product is properly grounded. Do not modify the plug provided with the product
• if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

This device complies with Part 15 of the FCC Rules / Industry Canada licence- exempt RSS standard(s).

Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

MPE Requirements
To satisfy FCC / IC RF exposure requirements, a separation distance of 20 cm or more should be maintained between the antenna of this device and persons during device operation. To ensure compliance, operations at closer than this distance is not recommended.

CAUTIONS:
Φ Symbol for phase.
Symbol for Risk of electric shock.
Do not remove cover or attempt to open the enclosure. No user serviceable parts inside. Refer servicing to qualified service personnel.

TRANSPORTING AND STORAGE:
Ensure that Wall Connector is within storage temperature when moving, transporting, or storing.

Branch Circuit Conductors and Ground Wire

• If installing for less than maximum power, refer to local electrical code to select correct conductors and ground wire size that are suitable for the chosen circuit breaker.
• If installing for maximum power, use minimum 6 AWG, 90℃-rated copper wire for conductors.
• Use Copper Conductors Only

NOTE: Up size conductors if necessary.

• For sites with multiple Wall Connectors, each Wall Connector must have its own branch circuit with L1,L2/N, and Ground.
• COPPER WIRE TERMINATIONS ONLY for landing in Wall Connector wire box terminals. Conductors can be stranded or solid.
• For outdoor installations, use watertight fittings when securing feeder wires to the charger.

The charger shall be mounted at a sufficient height from grade such that the height of the storage means for the coupling device is located between 600 mm (24 inches) and 1.2m (4 feet) from grade.

SPECIFICATIONS

All specifications and descriptions contained in this document are verified to be accurate at the time of printing. However, because continuous improvement is a goal at iocharger, we reserve the right to make product modifications at any time.

Model| IOCAH29-32CRW4| IOCAH29-32ACRW4| IOCAH29-32BCRW4| IOCAH29-40CRW4| IOCAH29-40ACRW4| IOCAH29-40BCRW4
---|---|---|---|---|---|---
Voltage and Wiring| 200-240V AC 1 phase
Current and Power| Maximum 32A and 7.7kW| Maximum 40A and 9.6kW
Input Cord| /| NEMA 6-50P| NEMA 14-50P| /| NEMA 6-50P| NEMA 14-50P
Frequency| 50/60 Hz
Internal RCD| Integrated, 20mA CCID
Data Protocol| OCPP 1.6J, OCPP 2.0.1
Charging Connector| Type-1 SAE J1772 5m cable
Buttons| 1 x Physical Button
RFID| ISO 14443 A/B
Network Connectivity| Ethernet, WiFi, Bluetooth
Identification| RFID, Mobile App, ISO15118 Plug&Charge
Working Temperature| -22°F to 122°F
-30°C to 50°C
Storage Temperature| -40°F to 158°F
-40°C to 70°C
Working Humidity| 5% – 95% without condensation
Enclosure Dimensions| 288 x 208 x 128 mm
Shipping Dimensions| 398 x 285 x 226 mm
Shipping Weight| 5.7 Kg| 6.5Kg
Enclosure Rating| Type 3R
Certifications| UL 2594:2022, UL 2231, CSA C22.2 No. 280-22

MODEL CODE

ISO15118
N/A| Without ISO15118
C| With ISO15118
RFID
N/A| Without RFID reader
R| With RFID reader
WiFi & Bluetooth
N/A| Without
W| With WiFi and Bluetooth
4G
N/A| Without 4G connection
4| With 4G connection

SELF-MONITORING AND RECOVERY
The charger will automatically resume charging after a minor fault such as OVP, UVP, OTP or OCP, with no user intervention required. Resetting of RCD or PE faults is configured to manual by default.

OCPP 1.6J & OCPP 2.0.1 FULL PROFILES & SMART CHARGING SUPPORT
The charger supports OCPP 1.6J & OCPP 2.0.1 full profiles, including the latest smart charging to balance the load of charging stations with limited power supply.

PRODUCT OVERVIEW

charging
4| Type-1 SAE J1772 5m cable for EV Charging

NOTES BEFORE INSTALLATION
The charger should be protected with an certified extra Residential Current Device （RCD）to be installed in the upstream circuit which complied with the following:

• Rated residual operating current not exceeding 20mA
• Type-A

TOOLS REQUIRED

• Philips #2 screwdriver
• Electric drill

OVERVIEW OF STEPS

TURN OFF THE POWER SUPPLY.

Then follow these steps to install the Charger:

1. Check box contents
2. Wall mounting & wiring
3. Install the charger
4. Internet connection
5. Verify the installation
6. Web configuration

These steps are detailed next.

STEP ONE – CHECK BOX CONTENTS

If any of these components are damaged or missing, contact iocharger.

STEP TWO – WALL MOUNTING & WIRING

1. Using the enclosed template on the wall and mark all the mounting holes required. Drill holes where the fixing points are marked and then install the expansion screws.
2. Using opening tool remove the first cover, then unscrew the second gray cover.Tighten the screws with a torque of 0.2-0.5 Nm. Do not over-tighten.
3. Unclip the communication cable and set the cover aside to protect the cover during installation.
4. Fix the device on the wall with M5x40 screws.
5. Connect the cable through the bottom of the junction box.

STEP THREE – INSTALL THE CHARGER

1. DIP switch
   DIP 1| DIP 2| DIP 3| Current
   ---|---|---|---
   ON| OFF| ON| 40A
   OFF| OFF| OFF| 32A
   OFF| OFF| ON| 25A
   OFF| ON| OFF| 20A
   OFF| ON| ON| 16A
   ON| OFF| OFF| 10A
2. Clip the communication cable and secure the two covers.

Tighten the screws with a torque of 0.2-0.5 Nm. Do not over-tighten.

STEP FOUR – INTERNET CONNECTION

Supporting Ethernet, Wi-Fi and Bluetooth connection

Ethernet
Connect internet cable to WAN port for Ethernet connection

Wi-Fi

• Connect your device to the charger Wi-Fi SSID ‘AP_iocharger-XXXXXX’, and enter default password ‘IOC12345’
• Open web-based setup page by entering the default IP Address ‘192.168.10.1’, and enter Username ‘install’ and Password ‘installer123’ then click ‘ok’
• Follow the guide page to finish the settings

Bluetooth

• Turn on your smartphone’s Bluetooth, the BLE range is less than 10m. Please stay inside the range.

• Open IOC Family mobile app then click ‘Standalone’ button to start Bluetooth connection.

• Add your charger by clicking on the“+” button on the homepage then connect to charger Bluetooth SSID ‘BT-IOC-XXXXXX’

CT Wiring Diagram

Connect CT clamps to the terminal for read current value of other loads like Main Switch, Solar, Splitter etc.

• Install CTs with the arrow or label “THIS SIDE TOWARD SOURCE” facing towards the current source.
• Connect the CT leads to the corresponding CT input terminals, no polarity restrictions of each pair of terminals.
• If the default 5m CT lead wires need to be longer, they can be extended.

STEP FIVE – VERIFY THE INSTALLATION

1. Verify the power cables are wired properly
2. Close the upstream RCD to power on the charger unit, and you should see the LED lights sequentially illuminate blue.
3. If the LED red light illuminates or flashes, refer to the Troubleshooting table on page 12.
4. Test the live charging process with simulator or electric vehicle if the installation is completely verified.

TROUBLESHOOTING

AC power input is connected correctly.
2| Turn OFF the charger and then back ON using the switch.
3| If the problem persists, contact iocharger for Technical Support.
Status indicator does not flash blue when the charger is connected to the EV| 1| Unplug the charging plug and reconnect it fully to the receptacle on the EV.
2| Inspect the cable and plug for damage.
3| Inspect the EV and its receptacle for damage.
4| If the situation persists, contact iocharger for Technical Support.
Status indicator flashes red while charging| 1| There is a temporary error.
2| Wait until the temporary error is resolved and the charger returns to normal condition. It usually takes less than 10 seconds.
3| If the status indicator doesn’t return to blue, turn OFF the charger and then back ON.
4| If the situation persists, contact iocharger for Technical Support.
Status indicator is solid red| 1| There is a critical error.
2| Unplug the charging plug from the EV immediately.
3| Turn OFF the charger and then back ON.
4| If the situation persists, contact iocharger for Technical Support.

LED FAULT

MAINTENANCE AND REPAIR
iocharger strongly recommends that you perform all maintenance, servicing and repairs at an iocharger authorized repair facility to avoid voiding or exclusion of this charging equipment limited warranty.
Regularly inspect the Charger components for damage. If damage is found, contact iocharger. The Electric Vehicle Charger contains no user-serviceable components. If the unit is not operating correctly, contact iocharger. Wipe the outside of the Charger regularly with a clean damp cloth to remove any accumulation of dust and dirt.

XIAMEN GALAXY CAMPHOL TECHNOLOGY CO LTD
Unit 04, 14th floor, Building A1, Software Park 3, Jimei, Xiamen, Fujian, China
Email: sales@iocharger.com
Web: www.iocharger.com

References

• Iocharger,OCPP EV Charging Solutions,Energy Management Solutions - iocharger

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