tp-link AX3000 Whole Home Mesh Wi-Fi 6 AP with PoE User Guide

tp-link AX3000 Whole Home Mesh Wi-Fi 6 AP with PoE

Product Information

Specifications:

• LED status indicator
• Two 2.5 Gbps PoE ports
• Power slot
• Reset button
• Power supply options: power adapter or PoE switch (compliant with 802.3at)

Appearance:
Each mesh device has an LED that changes color according to its status:

• Pulse Yellow: The device is starting up or resetting
• Solid Yellow : The connection quality of the device is normal
• Pulse Blue: The device is ready for setup or establishing a mesh connection
• Solid Blue: The device has been set up, but the internet is unavailable
• Pulse Green: The device is upgrading the firmware
• Solid Green: The device is all set up and connected to the internet
• Pulse Red: The device has lost connection
• Solid Red: The device has an issue

Mounting Options:

• Ceiling Mount
• Wall Mount
• Tabletop

Powering Up Your Device:

• Option 1 : Via PoE Switch (Compliant with 802.3at)
  Connect an Ethernet cable from the PoE switch (compliant with 802.3at) to the mesh device’s Ethernet port. The power should not be less than 18W.

• Option 2 : Via Power Adapter
  Plug one end of the provided power adapter into the power port of the mesh device and the other end into a standard electrical wall outlet.

Setting Up Your Mesh Network:

• Step 1: Get the Aginet App
  Download and install the Aginet app from Google Play or App Store, or by scanning the provided QR code.

• Step 2: Log in with TP-Link ID
  Open the app and log in with your TP-Link ID. If you don’t have a TP-Link ID, create one first.

**About This Guide

**

This guide provides a brief introduction to Whole Home Mesh Wi-Fi 6 AP with PoE and regulatory information. Features available in mesh devices may vary by model and software version. The mesh device availability may also vary by region or ISP. All images, steps, and descriptions in this guide are only examples and may not reflect your actual mesh device experience.

Conventions
In this guide, the following conventions are used:

redirect to a website or a specific section.

Teal

| Key information appears in teal, including management page text such as menus, items, buttons, and so on.
Note:| Ignoring this type of note might result in a malfunction or damage to the device.
Tips:| Indicates important information that helps you make better use of your device.

More Info

• Specific product information can be found on the product page at https://www.tp-link.com.
• A Technical Community is provided for you to discuss our products at https://community.tp-link.com.
• Our Technical Support contact information can be found at the Help Center of the Aginet app and the Contact Technical Support page at https://www.tp-link.com/support.

Speed/Coverage/Device Quantity Disclaimer
Maximum wireless signal rates are the physical rates derived from IEEE Standard 802.11 specifications. Actual wireless data throughput wireless coverage, and quantity of connected devices are not guaranteed and will vary as a result of network conditions, client limitations, and environmental factors, including building materials, obstacles, volume and density of traffic, and client location.

• MU-MIMO Disclaimer
  The use of MU-MIMO requires clients to also support MU-MIMO.

• IoT Compatibility Disclaimer
  IoT compatibility refers only to smart devices that can be controlled via the Aginet app. Other wireless devices can still connect to mesh devices for normal Wi-Fi use.

• Seamless Roaming Disclaimer
  Clients need to support 802.11k/v/r and may require additional setup. Performance may vary depending on the client device.

Appearance

Each mesh device has an LED that changes color according to its status, two 2.5 Gbps PoE ports, a power slot, and a reset button. See the explanation below :

Tip : The product label can be found at the bottom of the product.

Power Up Your Device

The mesh device can be powered via a power adapter or a PSE device (such as a PoE switch) which complies with Power Source Class 2 (PS2) or Limited Power Source (LPS) and Electrical Energy Source  Class 1(ES1) of IEC 62368-1.

• Option1 : Via PoE Switch (Compliant with 802.3at)
  Connect an Ethernet cable from the PoE switch (compliant with 802.3at) to the mesh device’s Ethernet port. The power should not be less than 18 W.

• Option2: Via Power Adapter
  Plug one end of the provided power adapter into the power port of the mesh device and the other end into a standard electrical wall outlet.

Set Up Your Mesh Network
First, let’s start by setting up the mesh network. Get the TP-Link Aginet app for iOS or Android, then follow the app to walk through the setup.

1. Get the Aginet app
   Download and install the Aginet app from Google Play or App Store, or by scanning the QR code below.

2. Plug in your mesh device
   Power off your modem, connect your mesh device to the modem, then power them both on. If you don’t have a modem, connect your mesh device directly to the Ethernet outlet.

3. Create your mesh Wi-Fi
   Create the network name and password for your mesh device and connect to it.

4. Log in with TP-Link ID
   Open the app and log in with your TP-Link ID. If you don’t have a TP-Link ID, create one first.

   • Tip : If you forgot your login password, tap Forgot Password. The app will help you reset your password.

5. Specify your mesh device’s location
   Select or customize a location for your mesh device. The location will be used as the name of your mesh device.

6. Setup complete
   Your mesh network is now up. You can connect your devices to the mesh network. If you have more mesh devices, tap +Add to add them to your network.

7. Select your device type
   Search for and select your device type. If you have more than one mesh device, tap the question below the search box to check how to maximize the overall network.

8. Connect your mesh device to the internet
   Select the internet connection type and enter the information. If you are not sure, contact your internet service provider.

**Mount Your Device

**

The mesh device can be mounted to the wall, the ceiling, or on a junction box, using the screws in the package. Choose the appropriate mounting methods.

Option 1: On the Wall/Ceiling
The mesh device can be mounted to the wall or the ceiling with the screws in the package.

1. If your Ethernet cable feeds through the wall, position the mounting bracket above the cable hole. Mark four positions for the screw holes and drill four 6 mm (15/64 in) diameter holes at the marked positions.
2. Insert the plastic wall anchors into the 6 mm diameter holes.
3. Secure the mounting bracket to the wall by driving the self-tapping screws into the anchors. Make sure the mounting bracket lies flat against the surface.
4. Connect the Ethernet cable to the Ethernet port on the mesh device.
5. Orient the mesh device’s LED according to the image, attach the mesh device to the mounting bracket, and then rotate it clockwise until it locks into place.

Option 2: On a Wall Junction Box
The mesh device can be mounted on a junction box. The junction box should be pre-installed with a running-in-wall Ethernet cable. Ensure that the mounting holes align with your junction box.

*Here the standard US wall junction box is used as an example.

1. Detach the faceplate of the junction box with a Phillips screwdriver.

2. Feed the Ethernet cable through the mounting bracket. Insert the enclosed screws and tighten them with a Philips screwdriver to secure the mounting bracket.
   Notes:

3. Do not over-tighten the screws.

4. If the enclosed screws do not fit the junction box, use the screws attached to the junction box instead.

5. Connect the Ethernet cable to the Ethernet port on the mesh device.

6. Orient the mesh device’s LED according to the image, attach the mesh device to the mounting bracket, and hen rotate it clockwise until it locks into place.

Option 3: In a Ceiling Tile
The mesh device can be installed in a ceiling tile with the screws in the package. Make sure the ceiling tile is larger than the mesh device.

1. Remove the ceiling tile.
2. Place the mounting bracket in the center of the ceiling tile. Mark four positions for the screw holes and a location for the Ethernet cable hole. Drill four 4 mm (5/32 in) diameter holes for the screws and a 25 mm (63/64 in) diameter hole for the Ethernet cable at the marked positions.
3. Secure the mounting bracket to the ceiling tile using four pan-head screws, washers, and wing nuts.
4. Feed the Ethernet cable through the hole and set the ceiling tile back into place.
5. Orient the mesh device’s LED according to the image, attach the mesh device to the mounting bracket, and hen rotate it clockwise until it locks into place.

Authentication

FCC Compliance Information Statement

• Product Name : AX3000 Whole Home Mesh Wi-Fi 6 AP with PoE
• Model Number : HX510-PoE
• Component Name: I.T.E POWER SUPPLY
• Component Model: T120150-2B4
• Responsible party: TP-Link USA Corporation
• Address : 10 Mauchly, Irvine, CA 92618
• Website : http://www.tp-link.com/us/
• Tel : +1 626 333 0234
• Fax : +1 909 527 6804
• E-mail: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note : The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.

FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter. “To comply with FCC RF exposure compliance requirements, this grant applies to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.”

FCC Compliance Information Statement

• Product Name: I.T.E POWER SUPPLY
• Model Number: T120150-2B4
• Responsible party: TP-Link USA Corporation
• Address : 10 Mauchly, Irvine, CA 92618
• Website : http://www.tp-link.com/us/
• Tel : +1 626 333 0234
• Fax : +1 909 527 6804
• E-mai l: sales.usa@tp-link.com

This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. We, TP-Link USA Corporation, have determined that the equipment shown above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made to the equipment and the equipment is properly maintained and operated.

CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

OPERATING FREQUENCY(the maximum transmitted power)

• 2400 MHz -2483.5 MHz (20dBm)
• 5150 MHz -5250 MHz (23dBm)
• 5250 MHz -5350 MHz (23dBm)

EU Declaration of Conformity
TP-Link hereby declares that the device complies with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011 /65/EU, and (EU) 2015/863. The original EU Declaration of Conformity may be found at https://www.tp-link.com/en/support/ce/

RF Exposure Information

• This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.
• The device complies with RF specifications when the device is used at 20 cm from your body.

National restrictions

Attention : This device may only be used indoors in all EU member states EFTA countries, and Northern Ireland.

UKCA Mark

UK Declaration of Conformity
TP-Link hereby declares that the device complies with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.  The original UK Declaration of Conformity may be found at https://www .tp-link.com/support/ukca/

National restrictions

Attention : This device may only be used indoors in Great Britain.

UK

Canadian Compliance Statement
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

1. This device may not cause interference, and
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Caution:
The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems; and DFS (Dynamic Frequency Selection) products that operate in the bands 5250- 5350 MHz.

Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body.

Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)

• Korea Warning Statements:
• NCC Notice & BSMI Notice:

Safety Information

• Keep the device away from water, fire, humidity, or hot environments.
• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
• Do not use a damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended.
• Do not use the device where wireless devices are not allowed.
• The adapter shall be installed near the equipment and shall be easily accessible.
• This product uses radios and other components that emit electromagnetic fields.
• Electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices.
• Always keep the product and its power adapter more than 15 cm (6 inches) away from any pacemakers or other implanted medical devices.
• If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off your product and consult your physician for information specific to your medical device.
• Use only power supplies that are provided by the manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.
• Operating Temperature: 0°C~40°C (32°F~104°F)

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label

FAQ’s

What is the maximum power requirement for the mesh device?

The power should not be less than 18W.

How do I reset the mesh device to factory default settings?

Press and hold the reset button for 1 second, then release. The light changing from pulsing yellow to solid yellow indicates a successful reset.

How I mount the mesh device?

You can choose between ceiling mount, wall mount, or tabletop placement options.

How do I power up the mesh device?

You can power up the device either via a PoE switch compliant with 802.3at or using the provided power adapter.

How do I set up my mesh network?

Download and install the Aginet app, then follow the app's instructions to complete the setup process.

References

• Link: Simple, secure one-click payments
• WiFi Networking Equipment for Home & Business | TP-Link
• TP-Link Community
• CE Regulatory Compliance | TP-Link
• Regulatory Compliance | TP-Link

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