KOBE IN26 SQB-1100-5A Series Range Hoods User Manual

June 16, 2024
KOBE

KOBE IN26 SQB-1100-5A Series Range Hoods

KOBE-IN26-SQB-1100-5A-Series-Range-Hoods-product

Product Information

  • Model: KOBE Range Hoods Deluxe Series IN26 SQB-1100-5A Series
  • Model No.: IN2636SQB-1100-5A (36), IN2648SQB-1100-5A (48)

Specifications

  • Installation: Wall-mounted
  • Power Source: Electric
  • Voltage: 110V
  • Wattage: Not specified
  • Airflow Capacity: Not specified
  • Noise Level: Not specified
  • Material: Not specified
  • Dimensions (36″ Model): Not specified
  • Dimensions (48″ Model): Not specified

Product Usage Instructions

Installation Instructions

  1. Carefully check all contents of the package to ensure everything is included.
  2. Thoroughly inspect the unit for any shipping damages, cosmetic damages, or defects.
  3. Have a certified contractor/electrician test the unit before installation.
  4. If there is any problem, do not install the unit and keep all original packaging material.
  5. Contact your merchant for product replacement due to shipping damages, cosmetic damages, or defects.
  6. Email [email protected] for all other issues.
  7. Do not return, refund, or exchange the product if it has been installed, knock-out holes have been punctured, or if the original packaging material and/or parts are missing.

Important Safety Instructions

  • Installation and electrical wiring must be done by qualified professionals and by all applicable codes and standards, including fire-rated construction.
  • When cutting or drilling into walls or ceilings, be careful not to damage electrical wiring or other hidden utilities.
  • Ducted fans must be vented to the outside.
  • Before servicing or cleaning the unit, open the light panel and switch the power off at the service panel.
  • Clean all grease-laden surfaces frequently and vent air outside to reduce the risk of fire and ensure proper air dispersion. Do not vent exhaust air into wall spaces, attics, crawl spaces, or garages.

Product Warranty
This warranty is void without an authorized agent’s receipt or if the unit is damaged due to misuse, poor installation, improper use, mistreatment, negligence, or any other circumstances beyond the control of KOBE RANGE HOODS authorized agents. Any repair carried out without the supervision of KOBE RANGE HOODS’ authorized agents will automatically void the warranty. KOBE RANGE HOODS will not be held responsible for any damages to personal property or real estate or any bodily injuries whether caused directly or indirectly by the range hood.

Caution

  • For general ventilation use only. Do not use to exhaust hazardous or explosive materials and vapours.
  • To reduce the risk of fire, use only metal ductwork.
  • Follow the heating equipment manufacturer’s guidelines and safety standards.

FAQ

  • Q: Can I install the range hood myself?
    A: Installation and electrical wiring must be done by qualified professionals to ensure safety and compliance with codes and standards.

  • Q: Can I vent the exhaust air into my attic?
    A: No, the ducted fans must be vented to the outside to ensure proper air disperse and reduce the risk of fire.

  • Q: What should I do if there are shipping damages or defects?
    A: If you notice any shipping damages or defects, do not install the unit and keep all original packaging material. Contact your merchant for product replacement.

  • Q: How often should I clean the grease-laden surfaces?
    A: It is recommended to clean all grease-laden surfaces frequently to reduce the risk of fire. Follow the instructions provided in the user manual for proper cleaning.

  • Q: What type of ductwork should I use?
    A: To reduce the risk of fire, use only metal ductwork.

IMPORTANT READ THIS FIRST

READ BEFORE INSTALLATION

  1. Carefully check all contents of the package(s).
  2. Thoroughly inspect the unit for any shipping damages, cosmetic damages or defects.
  3. Have a certified contractor/electrician test the unit before installation.

IF THERE IS ANY PROBLEM:

  1. DO NOT INSTALL THE UNIT AND KEEP ALL ORIGINAL PACKAGING MATERIAL.
  2. Have your original invoice as proof of purchase and product serial number ready.
  3. Contact your merchant for product replacement due to shipping damages, cosmetic damages or defects.
  4. For all other issues, email [email protected].

NO RETURN, NO REFUND, NO EXCHANGE IF:

  1. PRODUCT HAS BEEN INSTALLED
  2. KNOCK-OUT HOLES HAVE BEEN PUNCTURED
  3. MISSING ORIGINAL PACKAGING MATERIAL AND/OR PARTS

IMPORTANT SAFETY INSTRUCTIONS

PLEASE READ THIS SECTION CAREFULLY BEFORE THE INSTALLATION

WARNING:
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY, OBSERVE THE FOLLOWING:

  1. Installation and electrical wiring must be done by qualified professionals and by all applicable codes and standards, including fire-rated construction.
  2. When cutting or drilling into a wall or ceiling, be careful not to damage electrical wiring or other hidden utilities.
  3. Ducted fans must be vented to the outside.
    • Before servicing or cleaning the unit, open the light panel and SWITCH the POWER OFF AT the SERVICE PANEL.
    • Clean all grease-laden surfaces frequently. To reduce the risk of fire and to disperse air properly, make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics, crawl spaces or garages.

NOTE

  • This warranty is void without an authorized agent’s receipt or if the unit is damaged due to misuse, poor installation, improper use, mistreatment, negligence or any other circumstances beyond the control of KOBE RANGE HOODS authorized agents. Any repair carried out without the supervision of KOBE RANGE HOODS’ authorized agents will automatically void the warranty.
  • KOBE RANGE HOODS will not be held responsible for any damages to personal property or real estate or any bodily injuries whether caused directly or indirectly by the range hood.

WARNING:
TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE TOP GREASE FIRE:

  1. Keep all fans, baffle/spacer/filter/oil tunnel/oil containers and grease-laden surfaces clean. Grease should not be allowed to accumulate on the fan, baffle/spacer/filter/oil tunnel/oil container.
  2. Always turn the hood ON when cooking.
  3. Use high settings on the cooking range ONLY when necessary.
  4. Do not leave the cooking range unattended when cooking.
  5. Always use cookware and utensils appropriate for the type and amount of food prepared.
  6. Use this unit only in the manner intended by the manufacturer.
  7. Before servicing, switch the power off at the service panel and lock the service panel (if possible) to prevent the power from switching on accidentally.
  8. Clean the ventilating fan frequently.

What to Do In The Event Of a Range Top Grease Fire

  • SMOTHER FLAMES with a tight-fitting lid, cookie sheet, or metal tray, and then turn off the burner. KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames do not go out immediately, EVACUATE THE AREA AND CALL THE FIRE DEPARTMENT or 911.
  • NEVER PICK UP A BURNING PAN – You May Get Burned.
  • DO NOT USE WATER, including wet dishcloths or towels – a steam blast will result.
  • Use an extinguisher ONLY if:
    • You have a Class A, B, and C extinguisher and know how to operate it.
    • The fire is small and contained in the area where it started.
    • The fire department has been called.
    • You can fight the fire with your back to an exit.

What to Do If You Smell Gas

  • Extinguish any open flame.
  • Do not try to turn on the lights or any type of appliance.
  • Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and Fire Department right away.

CAUTION

  1. For general ventilation use only. Do not use to exhaust hazardous or explosive materials and vapours.
  2. To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion and exhausting of gases through the flue (chimney) to prevent back drafting.
  3. Follow the heating equipment manufacturer’s guidelines and safety standards such as those published by the National Fire Protection Association (NFPA), and the American Society for Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.
  4. Activating any switch may cause ignition or an explosion.
  5. Due to the size and weight of this hood, installation by 2 persons is recommended.

WARNING

ELECTRICAL SHOCK HAZARD
Can result in serious injury or death. Disconnect the appliance from electric power before servicing. If equipped, the fluorescent light bulb contains small amounts of mercury, which must be recycled or disposed of according to Local, State, and Federal Codes.

COMPONENTS OF PACKAGE

(Must keep all material for returns or refunds)

KOBE-IN26-SQB-1100-5A-Series-Range-Hoods-fig- \(1\)

FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.com.

INSTALLATION

PLEASE READ THE ENTIRE INSTRUCTIONS BEFORE PROCEEDING

Calculation Before Installation
To calculate installation, please refer to TABLE 1. (All calculations in inches.)

FOR BUILT-IN/INSERT

KOBE-IN26-SQB-1100-5A-Series-Range-Hoods-fig- \(2\)

SAFETY WARNING
THE HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF REMOVING ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.

NOTE:
BE CAREFUL WHEN USING AN ELECTRICAL SCREWDRIVER, DAMAGE TO THE HOOD MAY OCCUR.

Preparation Before Installation

NOTE:
TO AVOID DAMAGE TO YOUR HOOD, PREVENT DEBRIS FROM ENTERING THE VENT OPENING.

  • Decide the location of the venting pipe from the hood to the outside. Refer to Figure 1.
  • A straight, short vent run will allow the hood to perform more efficiently.
  • Try to avoid as many transitions, elbows, and long run as possible. This may reduce the performance of the hood.
  • Temporarily wire the hood to test for proper operation before installing.
  • Important: Peel protective film off the hood, if any.
  • Use duct tape to seal joints between pipe sections.
  • CAUTION: If moving the cooking range is necessary to install the hood, turn off the power in an electric range at the main electrical box. SHUT OFF THE GAS BEFORE MOVING A GAS RANGE. Use a protective covering to protect cooktop and/or countertop from damage.

Custom Hood Preparation

  1. The custom hood frame must be designed based on the shape and the weight of the hood. Refer to Measurements and Diagrams of the hood.

  2. A sturdy base (3/4 inch thick plywood recommended) is needed to sustain the weight of the hood.

  3. It is recommended to install front & rear stud support (not included). Refer to Figure 2. For safety purposes, extra installation holes on the side of the hood are provided. Prepare the side stud support if needed.

  4. Determine and mark the centerlines on the base of the wood frame where the hood will be installed.

  5. Determine the proper location for the Power Supply Cable. Make a wiring access hole using a drill bit. Install the wire cable and seal the gap around the hole.

  6. Cut out the opening where the hood will be installed. (Refer to Figure 3 for appropriate dimensions based on the width of the hood.) Wiring to Power Supply
    CAUTION:
    If moving the cooking range is necessary to install the hood, turn off the power in an electric range at the main electrical box. SHUT OFF THE GAS BEFORE MOVING A GAS RANGE. RISK OF ELECTRICAL SHOCK.
    THIS RANGE HOOD MUST BE PROPERLY GROUNDED. MAKE SURE THIS IS DONE BY A QUALIFIED ELECTRICIAN UNDER ALL APPLICABLE NATIONAL AND LOCAL ELECTRICAL CODES. BEFORE CONNECTING WIRES, SWITCH THE POWER OFF AT THE SERVICE PANEL AND LOCK SERVICE PANEL TO PREVENT POWER FROM BEING SWITCHED ON ACCIDENTALLY.

  7. Temporarily wire the hood to test for proper operation before installing. If the hood does not operate, check the circuit breaker or house fuse. If the hood is still not working, disconnect the power supply and check the continuity of all wire connections.

  8. If the hood is operating normally, connect three wires (black, white and green) to house wires and cap with wire connectors.

  9. Store wires in the wiring box.
    NOTE: The range hood should have its dedicated circuit outlet. If shared with other appliances, the range hood may turn off itself due to mutual interference from other appliances.
    Duct Work Installation

  10. Determine and make all necessary cuts in the wall or ceiling for the ductwork. Note: Install the ductwork before installing the hood.

  11. Use steel 8” round pipe to connect the ductwork above to the exhaust of the hood. The hood is preinstalled with a rectangular to 8” round transition (Refer to Figure 4). Use duct tape to make all joints secure and airtight.

  12. Please refer to local codes for the usage of a damper (not included).
    Hood Installation
    NOTE:
    USE HAND TOOLS ONLY. DO NOT OVER TIGHTEN SCREWS. IT MAY CAUSE DAMAGE TO THE HOOD.

  13. Remove the light panel by removing screws located at the bottom of the hood (8 screws for 36” and 11 screws for 48”) Refer to Figure 5 as a reference. Carefully remove the light support panel.

  14. Position the hood inside the custom wood frame, and secure the hood to the front and rear stud support ( Refer to Figure 2) by using the front and rear mounting holes (Screws included).

  15. For a more secure installation, use the mounting holes located on the side of the hood

  16. Make sure the hood is secure before releasing.

  17. Re-install the light support panel. (Do not over-tighten screws.)
    CAUTION: MAKE SURE HOOD IS SECURE BEFORE RELEASING
    Final Assembly

  18. Install the oil tunnel into the recessed support near the rear of the hood. Refer to Figure 6.

  19. Install baffle filters. Angle baffle filter toward the back of the hood

  20. Push baffle filter up until almost level

  21. Slide forward into recess behind the front of the hood

  22. Lower baffle filter

  23. Slide back until it fits into the resting position

  24. Refer to Figure 7.

OPERATING INSTRUCTIONS

Note:
For best results, turn the fan on before any preparation or cooking and keep fans running while cooking. Adjust speed as needed.

Button Control

KOBE-IN26-SQB-1100-5A-Series-Range-Hoods-fig- \(11\)

  • Power Control
    To turn the hood ON/OFF, press the power button once.

  • Speed Control

    • The hood starts on speed #3 by default. To decrease the speed level, press the Decrease Fan Speed.
    • To increase the speed level, press the Increase Fan Speed.
  • 3-Minute Delay Shutoff
    To activate the 3-minute delay shutoff, press and hold the power button for about 3 seconds. Once the delay shutoff has been activated the LED display will flash and the fan speed will change to speed #3. While the 3-minute countdown is running, the speed level can be adjusted by pressing the increase/decrease fan speed buttons. To turn the fan off immediately, press the power button a second time.

  • Light Control
    Press the light button to turn the LED lights ON. Each press of the light button will cycle the light intensity through bright, medium bright, dim and off. Lights are controlled independently from power control and delay shutoff. Turning the fan off will not turn the lights off.

  • ECO Mode Control

    • ECO Mode is set to turn the fan on QuietMode™ setting for 10 minutes every hour to remove excess moisture, microscopic particles and odours for better kitchen air quality.
    • ECO Mode is independent of the power control and delay shutoff.
    • ECO Mode can be activated while the fan is running on or off. Press and hold the ECO button until the “E” icon briefly appears in the LED display. While the fan is running, you can change the speed, use delay shutoff or turn off the fan without disabling the ECO Mode.
    • When the fan is off and ECO Mode has been activated, the “E” icon will appear in the LED display. The “E” icon will flash while ECO Mode is operating on QuietMode™. To deactivate, press and hold the ECO button until the “E” icon no longer appears in the LED display.
    • NOTE: Pressing the power button while ECO Mode is active will activate the regular fan function and the speed will be displayed on the LED display.
    • WARNING: Make sure there is sufficient make-up air when ECO Mode is activated by opening doors or windows.
Remote Control

KOBE-IN26-SQB-1100-5A-Series-Range-Hoods-fig- \(12\)

The remote control has a magnet to allow it to be attached to any magnetic surface.

NOTE: Remote control uses CR2032 batteries (provided). The remote control range is up to 16 feet.

MAINTENANCE

For optimal performance, clean the range hood surface and baffles regularly.

To Clean the Hood Surface

CAUTION:
NEVER USE ABRASIVE CLEANERS, PADS, OR CLOTHES.

Regular care will help preserve its fine appearance.

  1. Use only mild soap or detergent solutions. Dry surfaces using a soft cloth.
  2. If the hood looks splotchy (stainless steel hood), use a stainless steel cleaner to clean the surface of the hood. Avoid getting cleaning solutions onto or into the control panel. Follow the directions of the stainless steel cleaner. Caution: Do not leave it on too long as this may cause damage to the hood finish. Use a soft towel to wipe off the cleaning solution, and gently rub off any stubborn spots. Use a dry soft towel to dry the hood.
  3. DO NOT allow deposits to accumulate or remain on the hood.
  4. DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the surface and cause rusting.
  5. DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in contact with stainless steel for extended periods. Many of these compounds contain chemicals, which may be harmful. Rinse with water after exposure and wipe dry with a clean lint-free cloth.

For Baffle Filter models only: to Clean Baffle Filter/Oil Tunnel

CAUTION:
DRAIN OIL FROM THE BAFFLE FILTER & OIL TUNNEL REGULARLY TO PREVENT OVERFLOW.

  1. Remove all the baffle filters, spacers and oil tunnel. Note: Not all models have spacers and oil tunnels.
  2. Using a sponge, wash with warm soapy water. Dry completely before returning into place.
    CAUTION: SHARP EDGES (Note: Baffle Filters are top-rack dishwasher safe.)

SPECIFICATIONS

  • MODEL/SIZE

    • IN2636SQB-1100-5A (36”)
    • IN2648SQB-1100-5A (48”)
  • COLOR Commercial Grade Stainless Steel

  • CONSUMPTION/AMPERE 580W/5.0A

  • VOLTAGE 120V 60Hz

  • NUMBER OF BLOWERS 2

  • BLOWER TYPE Single Horizontal Squirrel Cage

  • EXHAUST Top Transition Rectangular to 8” Round

  • CONTROLS Electronic Control (5 Buttons) with LED Display

    • 3-Minute Delay Shut-Off
    • ECO Mode
    • Wireless Remote Control (Sold Separately)
  • LIGHTS

    • LED Lights 3W x 2 – 36”, 3-Level Lighting
    • LED Lights 3W x 3 – 48”, 3-Level Lighting
  • HOOD DIMENSION (W X D X H)

    • IN2636SQB-1100-5A 34-3/8” x 22-1/2” x 12”
    • IN2648SQB-1100-5A 46-3/8” x 22-1/2” x 12”
  • HOOD WEIGHT (lbs)

    • IN2636SQB-1100-5A (36”)
      58.0
      71.0

    • IN2648SQB-1100-5A (48”)
      67.0
      83.0

  • Blower Air Capacity (cfm)

    • QuietMode™
    • 350
    • 420
    • 540
    • 680
    • 900
    • 1100
  • **Sone***

    • 1.6
    • 2.8
    • 3.5
    • 5.0
    • 7.0
    • 8.0
  • dB

    • 46.5
    • 55.0
    • 58.0
    • 63.5
    • 67.5
    • 70.0
  1. One Sone is equivalent to 40 decibels.
  2. Specifications are subject to change without notice.

MEASUREMENTS & DIAGRAMS

  • All are in millimetres.
  • All inch measurements are converted from millimetres. Inch measurements are estimated.

MODEL NO.:

  • IN2636SQB-1100-5A (36”)
  • IN2648SQB-1100-5A (48”)

Side View

Top View

Bottom View
MODEL NO: IN2636SQB-1100-5A (36”)

MODEL NO: IN2648SQB-1100-5A (48”)

KOBE-IN26-SQB-1100-5A-Series-Range-Hoods-fig- \(16\)

Front View
MODEL NO: IN2636SQB-1100-5A (36”)

MODEL NO: IN2648SQB-1100-5A (48”)

PARTS LIST

MODEL NO.:

  • IN2636SQB-1100-5A (36”)
  • IN2648SQB-1100-5A (48”)

NO.

| DESCRIPTION| MODEL/SIZE|

PART NO.

---|---|---|---
1| Exhaust Plate| | L1-0505-0004
2| Hood Casing| IN2636SQB-1100-5A| 10-2636B-1200-1
IN2648SQB-1100-5A| 10-2648B-1200-1
3| Processor Board| | L1-0404-6001-D
4| Capacitor x2PCS| | L1-0401-0120-24
5| Motor Transformer| | L1-0402-6120-40D
6| Motor Bracket| | L1-0233-2642-1
7| Oil Tunnel| IN2636SQB-1100-5A| B101-2636-28-12
IN2648SQB-1100-5A| B101-2648-28-12
8| Blower System (Right)| | X5-L1-0302-0120-590RE
Blower System (Left)| | X5-L1-0302-0120-590RE
9| Bottom Casing| IN2636SQB-1100-5A| B101-2636-09-12
IN2648SQB-1100-5A| B101-2648-09-12
10| Baffle Filter Support| IN2636SQB-1100-5A| B101-2636-30-12
IN2648SQB-1100-5A| B101-2648-30-12
11| Stainless Steel Spacer {3-5/16”(84)x14-3/8” (365)}| IN2636SQB-1100-5A| B101-3636-14B
Stainless Steel Spacer {2-15/16”(75)x14-3/8” (365)}| IN2648SQB-1100-5A| B101-3648-14B
12| Baffle Filter| | L1-0214-0191
13| Control Unit| | L1-0404-6001-C
14| Light Panel| IN2636SQB-1100-5A| B101-2636-06-12A
IN2648SQB-1100-5A| B101-2648-06-12A
15| LED Light (3W) x2| IN2636SQB-1100-5A| L1-0403-0301
LED Light (3W) x3| IN2648SQB-1100-5A

MODEL NO.:

  • IN2636SQB-1100-5A (36”)
  • IN2648SQB-1100-5A (48”)

KOBE-IN26-SQB-1100-5A-Series-Range-Hoods-fig- \(19\)

CIRCUIT DIAGRAM

MODEL NO.:

  • IN2636SQB-1100-5A (36”)
  • IN2648SQB-1100-5A (48”)KOBE-IN26-SQB-1100-5A-Series-Range-Hoods-fig- \(20\)

TROUBLESHOOTING

Issue

| Possible Cause|

Solution

---|---|---
After Installation, both motors and lights are not working.| The power is not on.| Make sure the circuit breaker and the unit’s power are ON. Use a voltage meter to check the power supply.
The wire connection is not secure.| Check and tighten the wire connection.
The control unit and processor board wiring are disconnected.| Check wire continuity from the control unit to the processor board.


The lights are working, but the motor(s) is not.

| The control unit and processor board are defective.| Replace the control unit or processor board.
The motor(s) is defective.| Replace the motor.
The capacitor(s) is defective.| Replace capacitor(s).


The range hood is vibrating.

| The control unit or processor board is defective.| Replace the control unit or processing board.
The blower system is not secure.| Tighten the turbine impeller/squirrel cage and air chamber.
The turbine impeller/squirrel cage is not balanced.| Replace the turbine impeller/squirrel cage.


The motor is working, but the lights are not working.

| The hood is not secured in place.| Check the installation of the hood, and tighten the mounting bracket.
LED light fixture(s) is defective.| Replace LED light fixture(s)
The light wiring(s) is loose.| Check wire continuity from processor board to light transformer to LED light fixture(s).


The range hood is not venting out correctly.

| The control unit or processor board is defective.| Replace the control unit or processing board.
The range hood is installed outside of the manufacturer’s recommended clearance.| Adjust the clearance between the range hoods and cooktop to 26” to 30”. For the Island range hood, the clearance between the range hoods and cooktop is 30” to 36”.
There is no make-up air inside the house.| Open the window to enhance the performance of the range hood by creating sufficient make-up air.
Obstacle blocking the pipe work.| Remove all obstacles from the ductwork.


Cold air is coming into the home.

| The pipe size is smaller than the suggested pipe size.| Change the ducting according to the manufacturer’s suggestion.
The pipe connection is not properly sealed.| Check the pipe installation.
The damper is not properly installed or is missing from the installation.| Check the damper installation.

WARRANTY

WARRANTY CERTIFICATE
In order to obtain warranty service, you must provide proof of original purchase from a KOBE authorized Dealer. Please keep a copy of your original invoice as proof of purchase.

ONE-YEAR LIMITED LABOR WARRANTY ON THE KOBE DELUXE SERIES:

  • For one year from the date of your original invoice from a KOBE-authorized dealer, we will repair any parts or components free of charge that failed due to manufacturing defects. KOBE reserves the right to replace, rather than repair the product free of charge at our sole discretion.
  • It is your sole responsibility to ensure the product is readily accessible for the service technician to perform repairs. The service technician will not, under any circumstance, remove, alter or modify any fixture built around and/or connected to the product to gain access to perform repairs.

TWO-YEAR LIMITED PARTS WARRANTY ON THE KOBE DELUXE SERIES:
For two years from the date of your original invoice from a KOBE-authorized dealer, we will provide non-consumable replacement parts or components free of charge that failed due to manufacturing defects. Consumable parts such as light bulbs, filters, fuses, and oil cups are not covered by this warranty.

WHAT IS COVERED:
This warranty is valid in the United States and Canada. It is non-transferable applies only to the original purchaser and does not extend to subsequent owners of this product. In Hawaii, Alaska and Canada, this warranty is limited. There may be additional shipping charges for parts and service technician travel costs in remote areas or locations 30 miles outside of the KOBE-authorized service area.

WHAT IS NOT COVERED:

  1. Normal wear and tear, regular service and maintenance are required for the product.
  2. Consumable parts such as light bulbs, filters, fuses, and oil cups.
  3. Chips, scratches or dents due to abuse or misuse of the product, use of corrosive and abrasive cleaning products.
  4. Damages caused by accident, fire, flood and other Acts of God.
  5. Services in remote areas or locations 30 miles outside of KOBE authorized service area.
  6. Labor costs incurred in connection with the removal of the range hood, and reinstallation of the replacement range hood, nor does it cover any other contingent expenses.
  7. Scratches inside the hood, the back of the baffle filter, and inside the duct cover.

THIS WARRANTY WILL BE VOIDED WHEN:

  1. Improper installation and failure to follow installation instructions.
  2. Any repair, alteration, or modification not authorized by KOBE.
  3. Duct alteration, modification and connection.
  4. Incorrect electric current, voltage or wiring.
  5. Improper usage of the product such as commercial, outdoor or other usage other than its intended purpose which is residential indoor usage only.
  6. The product is purchased from an unauthorized KOBE dealer.
  7. The product is damaged due to negligence, misuse, abuse, or accident.

If we determine that the warranty exclusions listed above apply or if you fail to provide all necessary documentation for warranty service, you will be responsible for all expenses associated with the requested service, including parts, labor, shipping, travelling, and any other expense related to the service request.

TO REQUEST WARRANTY SERVICE, PLEASE CONTACT KOBE RANGE HOODS SERVICE CENTER:

From the 48 contiguous states:

From Alaska, Hawaii, and Canada:

WARRANTY INFORMATION FORM

Fill in the blanks and keep this paper with the original invoice in a safe place for future service purposes.

  1. Date of purchase: —————-
  2. Model No.: —————-
  3. Serial No.: —————-

For warranty service or spare parts purchase in the US, contact:
KOBE Service Center

  1. Email (best): [email protected]
  2. Phone: 1-626-775-8880 ext. 103
  3. Toll Free: 1-877-BUY-KOBE (289-5623)

For warranty service or spare parts purchase in Canada, contact:

  1. Email (best): [email protected]
  2. Phone: 1-626-775-8880 ext. 103

KOBE Range Hoods 11775 Clark Street Arcadia, CA 91006 USA
www.koberangehoods.com.

This KOBE hood is made for use in the USA and CANADA only. We do not recommend using this hood overseas as the power supply may not be compatible and may violate the electrical code of that country. Using a KOBE hood overseas is at your own risk and will void your warranty.

References

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