ENSTO RAK135B One Home Charging Station User Guide

: June 16, 2024
: ENSTO

ENSTO RAK135B One Home Charging Station

Ensto One Home Features

Available features depend on the charging station model.

Safety Instructions

WARNING

Danger of electric shock! Risk of fire!

People who are not able to operate according to the instructions must not use this charging station.
Do not use this charging station, if the charging station itself or the charging cable appears to be damaged.
The installation must only be done by a qualified professional.

Intended Use

The charging station is intended for charging electric vehicles, both plug-in hybrids and full battery electric vehicles.
Do not connect to the charging station other devices, such as power tools.

User Interfaces

Charging station status	LED light	LED operation
The charging station is free and ready to use	Green	Stable
While you connect the charging cable	Green	Flashing twice
Your vehicle is connected, charging has not started	Green	Waving
Your vehicle is connected, charging has not started	Blue	Waving
Your vehicle is connected, charging starts	Blue	Stable
Charging ongoing	Red	Stable

Software update of the charging station is ongoing.

Do not switch off the power or use the charging station during the update.

| Yellow| Stable

Fixed charging cable

Ensto One Home charging stations are equipped with a fixed charging cable.

Lift the plug upwards to release it from the hook.
Pull the plug outwards.

Charging in “Free charging” mode

Start charging

Remove the plug from the plug holder.
Plug in your electric vehicle.

The LED indicator turns to stable blue.

Stop charging

Unplug your electric vehicle. Put the plug back into the holder.

Charging in “Authorized” mode

Start charging

Remove the plug from the plug holder.
Plug in your electric vehicle.
Open the Charger Control application on your mobile device.
Press “Start” on the application.

Stop charging

Open the Charger Control application on your mobile device.
Press “Stop” on the application.
Unplug your electric vehicle.
Put the plug back into the plug holder.

Load Management

Dynamic Load Management

You can use this feature if a compatible energy meter is connected to your charging station and to your property’s electrical supply.

The energy meter measures the total power consumption in your property. If some other load over the set maximum current for load management is added when charging is ongoing, the charging station will decrease the charging current. If the total power consumption reaches the allowed maximum power of your property, the charging interrupts until the total power consumption has decreased to a value at which the charging can continue.

You can see the real time charging current from the Charger Control Application.

You can enable / disable this feature from the Charger Control Application.

External control

You can use this feature if an external control device is connected to your charging station. The override function depends on the connected devices. It can be for example a load management system for your entire property or a switch or a timer that controls your charging station.

Please study the user instructions for the connected devices.

You can enable / disable this feature from the Charger Control Application.

Maintenance / Preventive maintenance instructions

Do these maintenance actions once a year or as necessary.

With well-done maintenance you can ensure a long lifetime of the charging station and keep the warranty valid.

X	Maintenance action
Clean possible dirt and dust from the surface of the charging station. Wipe

carefully with a moist cloth.
| Examine the charging plug and the charging cable for wear out or mechanical damage.

The charging plug and cable must only be replaced by a qualified professional.

| Software update, if necessary. The software update takes at least 15 – 20 minutes.

Do not switch off the power or use the charging station during the update.

| Test the residual current device. Comply local requirements for testing interval, but test the device at least once every six months.

Residual current device testing instructions

EVH161B-HC000 / EVH321B-HC000 / EVH163B-HC000 / EVH323B-HC000:

Test the residual current device at the supply line.

EVH161B-HCR00 / EVH321B-HCR00 / EVH163B-HCR00 / EVH323B-HCR00:

The combined device with residual current circuit breaker and over current protection (RCBO) is located in the installation box.
Open the installation box hatch.
Press the TEST button.
The rocker turns to 0 position.
Turn the rocker back to I position.
If a fault occurs, contact an electrician.

Warranty

Warranty conditions, see the product card on www.ensto.com/building- systems

Declaration of Conformity

Hereby, Ensto Chago Oy declares that the Ensto One charging stations are in compliance with the Directive 2014/53/EU. The full text of the EU declaration of conformity is available on request. Please see contact information on www.ensto.com/building-systems

Disposal

Do not dispose of electrical and electronic devices including their accessories with the household waste.

When the charging station is at the end of its life cycle, it must be disposed of properly according to local recycling guidelines.
The charging station’s cardboard packing is suitable for recycling.
Dispose of the plastic wrap with the household waste or according to local recycling guidelines.

Charger Control Application

With the Charger Control application you can control your charging station and change the settings of your charging station.
Bluetooth technology is used for the wireless connection.
The range in free space is approximately 5m

Note! Do not chanNote! Do not change the settings while charging is in progress. the settings while charging is in progress.

Installing the application

Download the Charger Control application from Apple Store or Google Play.
Charger Control

Android version 5.0 and above iOS version 8.0 and above

Pairing the charging station with your mobile device

Pairing procedure

First switch off the charging station from the main switch and then switch it on again.
Start the pairing procedure within 3 minutes.
Open the application.
Go to “Devices”.
Select from “Discovered Devices” the charging station you want to pair with your mobile.
If the pairing fails the first time, try again starting from step 1.
When the pairing is completed, you can find your charging station in “Devices / My Devices”.

Up to 8 mobile devices can be paired to the charging station. Obey the pairing procedure above for every new mobile device. Re-boot (power on / power off) is required also if you want to introduce another mobile application to the charging station.

Only one mobile device can be connected to the charging station. The charging station is shown grey on other paired mobile devices, which are within the Bluetooth range.

When you unpair an iOS device, it must also be manually removed from the charging station’s Bluetooth settings.

Application user interface

\

| Dynamic load management is
disabled
---|---
| Dynamic load management is
enabled
| Dynamic load management is
delaying or limiting the charging
| Error
| External control is disabled
| External control is enabled
| External control is delaying or
limiting the charging
| Error

Note! If you have a 3-phase charging station (EVH163B… / EVH323B…) and all phases are connected, the application shows the highest charging current and the charged energy is calculated from that value. The actual total charged energy may be lower than calculated.

Do not change the settings marked with PRO. These settings must only be changed by a qualified professional.

Changing the operating mode

The default setting for the charging station is “Free charging”.
You can change the operating mode to “Authorized” in “Settings/Charger/Operation mode”.
In the “Authorized” mode you start and stop charging with the application.

Changing the maximum charging current

The nominal charging current depends on the charging station model.
If your installer has set the maximum charging current to a lower value, it is due to restrictions on the installation site.
You can charge your vehicle at a lower current than the set maximum value. Notice that in that case it takes longer to charge your vehicle fully.
You can set the charging current from the home screen or “Settings/ Charger/ Max. charging current”

Property energy meter

You can enable / disable the external meter from “Settings/Load Management/Property energy meter”.

External control

You can enable / disable the override mode from “Settings/Load Management/External control (Dry contact)”.

Error messages

At error state, an error code appears on the screen of your mobile device. If you need to contact Ensto Chaco related to faulty operation of the charging station, go first to “Settings/Charger/Error log”. Save the error log information before contacting. This information helps the technical support and maintenance to resolve the issue.

Note! In some situations the charging station automatically returns to normal operation within approximately 5 minutes after disconnecting the charging cable.

Please see the following table for the cause and corrective actions.

Code|

Cause

|

Corrective action

---|---|---
E01| The charging station has received incorrect
information from the vehicle.| Switch off the charging station from the main switch and then switch it on again. If the error occurs again, contact service.
E02| The fault current detection sensor is defective.| Contact service.
E03| The charging station has an internal malfunction.| Contact service.
E04| The charging station has an internal malfunction.| Contact service.
E05| The charging station has detected fault current in the charging circuit.| Switch off the charging station from the main switch and then switch it on again. If the error occurs again, contact service.
E06| A fault in the charge contactor has tripped the system’s protection device RCD / RCBO| Turn on the protection device RCD / RCBO. If the error occurs again, contact service.
E07| The charging station was unable to identify the current-carrying capacity of the charging cable.| The charging cable may be defective. Restart the charging station. If the error occurs again, try charging with another charging cable.
E08| The charging station has detected a malfunction in the vehicle| Switch off the charging station from the main switch and then switch it on again. If the error occurs again, take your vehicle to service. If possible, try charging another vehicle.
E09| The charging station is overheated.| Let the charging station cool down and try again. If the charging station is in an exceptionally warm environment, try lowering the ambient temperature.
E10| The vehicle has exceeded the permitted charging current.| Switch off the charging station from the main switch and then switch it on again. If the error occurs again, take your vehicle to service. If possible, try charging another vehicle.
E11| The charging station has a malfunction.| Contact service.
E12| The charging station has detected a software error| Contact service.
E13| The charging station has detected a short circuit in the charging cable| The charging cable may be defective. Switch off the charging station from the main switch and then switch it on again. If the error occurs again, try charging with another charging cable.
E15| The charging station has an internal malfunction.| Switch off the charging station from the main switch and then switch it on again. If the error occurs again, contact service.
E18| A fault in the charge contactor has tripped the system’s protection device RCD / RCBO.| Turn on the protection device RCD / RCBO. If the error occurs again, contact service.
E19| The vehicle has performed an operation that is not supported by the charging station.| The charging station and the vehicle are incompatible with certain features. The charging station can partially charge the vehicle. The incompatibility will not damage the charging station or the vehicle
E21| The control circuit on the charge contactor has a malfunction.| Switch off the charging station from the main switch and then switch it on again. If the error occurs again, contact service.