VENZ Indoor 1080P Dog Cat Camera Instructions
- June 16, 2024
- VENZ
Table of Contents
VENZ Indoor 1080P Dog Cat Camera
Product Information
Specifications:
- Network compatibility: Wi-Fi 2.4G
- Power supply: External power source required
- Indoor use only
- Does not support NVR or DVR functions (device-dependent)
Product Usage Instructions
Network Setup
To connect the camera to a network, follow these steps:
- Ensure that you have a Wi-Fi network with a password.
- Download and install the ‘WOOX Security’ app.
- Open the app and follow the on-screen instructions to pair thecamera with the network.
Powering On
If the camera does not power on after connecting it to the power supply,
follow these steps:
- If it is a battery-powered device, charge it for a while beforeconnecting it.
- If it is a normally powered device, check the following:
- Ensure that you are using the adapter and USB cable provided inthe package.
- Check for good contact between the camera and the powersupply.
- Try using different types of USB cables if available.
Camera Configuration
If the indicator light changes from flashing to steady on but fails to
configure the network, try the following:
- Make sure you are using the ‘WOOX Security’ app forconfiguration.
- If the Wi-Fi channel is overloaded, disable Wi-Fi on anotherdevice to free up the channel for reconfiguration.
Multiple Phone Connections
Only one phone can be bound to the camera at a time. However, you can use the
family function or sharing function to grant access to others. If the device
is already bound, a second person will be notified that it is bound by someone
else.
Outdoor Use
The camera is designed for indoor use and is not waterproof.
Using it outdoors without proper protection may result in damage due to water
or moisture exposure.
NVR or DVR Functionality
Not all camera devices support NVR and DVR functions. If your device supports
these functions, you will find options for setting them in the device’s
settings page. If there are no such options, it means that your device does
not support NVR and DVR functions.
Foreword: We have carefully sorted out the problems you may encounter in the process of pairing the camera, and hope to help you. If you have any questions during use, please feel free to contact us. We guarantee your shopping experience!
Frequently Asked Questions (FAQ)
Why is the camera not powered on after connecting to the power supply?
If it is a battery device, charge it for a while before connecting it;
If it is a normally powered device, please check:
- First, please use the adapter and USB cable in the package;
- Ensure good contact;
- Try using other types of USB cables;
Why is scan code pairing always unsuccessful?
Please check as follows:
- Whether the device has entered the distribution network state;
- The name of Wi-Fi should not be too long or complicated, without Chinese and special symbols;
- Confirm that the scanning distance is appropriate;
- The lens of the machine itself (out-of-focus and other problems cause the code to be scanned normally);
- Confirm whether the Wi-Fi name and password are entered correctly;
- The camera only supports the 2.4G frequency band.
Why does the indicator light change from flashing to steady on after the device is connected to the network, but it still fails to configure the network at the end?
Please check as follows:
- Confirm that the app used is the ‘WOOX Security’ app recommended in the manual.
- Please check whether the device is normally powered on and turned on, and whether it has entered the distribution network state;
- Make sure that the DHCP service is turned on on the router. If it is not turned on, the IP address will be occupied; Wi-Fi needs to turn on the broadcast and cannot be set to be hidden, and make sure that the mobile phone is using the 2.4G Wi-Fi frequency band to add devices (check the 2.4G frequency band Whether it is shared with the 5G frequency band as a Wi-Fi account, if so, it is recommended to change it to a different account, and change it to a 2.4G frequency band network when configuring the network);
- Please confirm whether the entered Wi-Fi password is correct, and pay attention to whether there are spaces and capitalization problems before and after the Wi-Fi account or password; (wrong password input will also enter the QR code interface, resulting in unsuccessful network configuration)
- If you are using iOS 14, please confirm that you have turned on the local network permission and wireless data permission of the App;
- Please confirm that the network environment where the device is located is strong and stable, and confirm whether the router is overloaded. If it is overloaded, you can try to turn off the Wi-Fi
function of a device to clear the channel for reconfiguration;
What are the network requirements for the camera?
The camera requires a Wi-Fi network with 2.4G compatibility.
Can I use Wi-Fi without a password to network the camera?
No, for security reasons, the camera can only be configured using Wi-Fi networks with passwords.
Can the camera be used without Wi-Fi?
No, the camera requires a Wi-Fi network for communication and operation.
Can I use the camera without plugging it in?
Not all cameras have built-in batteries. Cameras without batteries require an external power supply for proper functioning. You can use a power bank if you need to use the camera on the go, but it will stop working once the power bank runs out of charge.
What are the requirements of the camera for the network?
Hello, when connected to Wi-Fi, most webcams only support Wi-Fi 2.4G
Is it possible to network the camera using Wi-Fi without a password?
Hello, for security reasons, Wi-Fi without a password cannot be used for network configuration of smart devices. Only Wi-Fi with a password can support network configuration of smart devices.
Can the camera be used without Wi-Fi?
Hello, no, the camera currently only supports Wi-Fi communication and requires a Wi-Fi network to use.
Can two phones be bound to one camera at the same time?
Hello, no, you can contribute to others through the family function or the sharing function; when the device has been bound, the second person will be prompted that the device has been bound by others.
Can the camera be used without plugging in?
Hello, not all cameras have built-in batteries, and cameras without batteries require an external power supply to function properly. If you need to take it out, you can use the power bank to power it, and when the power bank runs out, it will stop working.
Can the camera be used outdoors?
Hello, ordinary home cameras are indoor smart cameras, and their main parts are not waterproofed. Therefore, if they are used in an outdoor place with no obstructions, there is a risk of being immersed in water or damp, resulting in damage to the device.
How to unbind the device? Why does the device prompt that it has been bound by another account during network configuration?
Hello, please check as follows The reason for this may be that the manufacturer did not unbind the device after the factory test. You need to fill in the device unbinding application according to the instructions on the page that pops up when the device binding fails. The device manufacturer will unbind the device for you after the verification is successful. Note: The device ID cannot be obtained because you cannot successfully bind the device. Only when the device binding fails, the system can obtain the device ID. After you fill in the unbinding application, the device manufacturer will process the device unbinding for you according to the device ID.
Does the camera support NVR or DVR function?
Hello, not all camera devices support NVR and DVR functions. If your device supports it, you can find options for setting NVR and DVR functions in the device's settings page. If there are no options for setting NVR and DVR functions, it means that you have The device does not support NVR and DVR functions.
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