wilfa RVC-D4000SL Robot Vaccuum Instruction Manual

Instruction manual

INNOBOT
ROBOT VACCUUM RVC-D4000SL, RVC-D4000SL+, RVC-4000AI

IMPORTANT SAFETY INSTRUCTIONS

• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

• This product is only used for floor cleaning in home environment, and should not be used in outdoor, non-floor, commercial or industrial environment.

• Do not let children play with the machine. Please supervise children and pets to keep them as far away as possible when the machine works.

• If the power cord is damaged, it must be replaced with a special cord or a special component purchased from its manufacturer or maintenance department.

• Do not let children, pets sit on the machine at any time.

• Do not handle this robot by using the protective cover of laser radar as handle.

• Do not use it in suspended environments without protective fences (such as duplex floors, open balconies and furniture tops).

• Do not use it in an environment where the temperature is higher than 35°C lower than 0°C or there are any liquids and sticky objects on the ground.

• Do not use it to clean any burning objects.

• Before use, please arrange and fold the wires on the floor in case of any obstruction that blocks the machine movement.

• Please put away fragile objects and sundries (such as vases and plastic bags, etc.) on the ground, to avoid damage to valuables at home when the machine is blocked during operation or slightly collided.

• Do not use the mopping mode on the carpet.
  When mopping the floor, please set up virtual walls or forbidden zones in the carpet area.

• Do not let the machine absorb hard objects or sharp objects (such as decoration waste, glass and nails, etc.).

• Please clean and maintain the appliance and base in power-off state.

• Do not turn the machine upside down on the ground for a long time.

• If products need to be transported, please make sure that the machine is turned off, and it is recommended to use the original packaging box for packaging protection.

BATTERY AND CHARGING

• Do not use any third-party battery, power cord or base.
• Do not disassemble, repair or modify the battery or base without permission.
• Do not place the auto-clean base near the heat source (such as radiator, etc.).
• Before scrapping the machine, the power supply must be disconnected, and the battery should be taken out of the machine.
• If it is not used for a long time, please turn off the machine after being fully charged and put it in a cool and dry place.
• It is recommended to charge at least once a month.

INSTRUCTIONS ON ENVIRONMENTAL PROTECTION

The following information is only applicable when discarding this robot, and is not a daily operation instruction:
Chemical substances contained in the built-in lithium-ion battery of this product will pollute the environment. Please remove the battery before you discard the machine, and hand it over to a professional battery recycling station for centralized disposal.
Steps to disassemble the battery:

1. Let the robot run until it is low in power and cannot be cleaned without touching the auto-clean base.
2. Turn the robot off.
3. Disassemble the bottom shell of the robot.
4. Press the buckle and pull out the connector plug of the battery, then take out the battery.
5. Remove the battery cover plate and take the battery out.

NOTE:

• When disassembling the battery, make sure that the battery is exhausted and operated away from the base.
• Please disassemble the whole battery pack together, and do not damage the battery pack casing, in case of short circuit or leakage of dangerous substances.
• If you touch battery fluid, please rinse with plenty of water and get medical assistance immediately.
• This appliance contains batteries that are only replaceable by skilled persons.
• WARNING! For the purposes of recharging the battery, only use the detachable supply unit  provided with this appliance.
• Only use with RVCD-D17 or D4000 supply unit.
• Detachable supply unit

SYSTEM DISCLAIMER

The list of smartphone types in the market is long and increasing. System performance can vary for different combinations of the operating system and how it is implemented in the phone model.
Alterations from industry can have an impact too. Therefore, although we expect good performance in most cases, the expected performance of the app is not guaranteed. Although the app most likely will work for a long time with older hardware and software
versions you need to keep your phone’s operations systems updated to be sure to get the app fully functional.
Minimum requirement of January 2023:

• iOS 14.00
• Android 10.0

PRODUCT OVERVIEW – GENERAL

1. Robot vacuum cleaner Accessories:
2. Vibrating Water tank
3. Dust box
4. Side brush
5. Filter screen
6. Cleaning tool
7. All-round brush
8. Rubber brush
9. Wet-mop
10. Automatic dustbin (included in RVC-D4000SL+) (Can be bought separately)
11. Power cord
12. Removable mop-plate
13. Water tank.
14. Charging station D4000

PRODUCT OVERVIEW – VACUUM CLEANER

1. Sensor
2. ON/Off button
3. Recharge button
4. Cover
5. Side brush
6. Main brush
7. Charging electrodes
8. Main brush cover
9. Wet-mop holder

PRODUCT OVERVIEW – DETAILED

1. Reset
2. Fastener
3. Water inlet
4. Water tank metal pole
5. Wet-mop
6. Filter screen
7. Indicator
8. Charging electrode
9. Air outlet
10. Dust inlet
11. Fastener
12. Lock
13. Dust bag

PRODUCT OVERVIEW – LIGHTS AND BUTTONS

Connecting to the network
Yellow light is always on| WIFI is offline
Yellow light breaths| Charging, power is lower than 20%
Yellow light flashes| Recharging
Red light flashes| Abnormal state
**** On/Off button| Long press for 3s, power on or power off. Short press, start or pause.
Recharging button| In operation state, short press, robot pauses cleaning. In pause state, short press start recharging. In charging state, short press to stop recharging.

INSTALLATION

To install the charging station, place it against the wall, and connect the power cord. Make sure there is enough space in front and on the sides of the charger.
To install the auto-empty station. Place the dustbin against the wall and connect the power cord.

Note:

• Do not place the charger in direct sunlight.
• The auto-empty station requires more than 1.5-meter space in front and more than 0.5-meter space on both sides.
• Make sure the power cord is not placed where the robot can drag it.

POWER ON AND CHARGE
Put the robot on the base and align the charging electrodes with charging contact. For daily use, you can start intelligent recharge by short pressing the button

• Robot can’t start up when it has low power. Please put it on the base to recharge.
• Robot will start up automatically after connecting to the base and can’t be shut down while recharging.

SWEEPING MODE
Open the cover, insert the dust box and press it down.
Note: Clean the dust box regularly in case of the dirt affecting the cleaning effect.

MOPPING MODE

1. Insert the mop along the slot of the mop holder and stick it on the hook and loop fastener.

2. Open the water tank cover, fill the water tank and then fasten the water tank cover.Note:
   • Do not use detergents, disinfectants, solid cleaners or other cleaning products, or inject hot water into the water tank in case of corrosion and damage to the water tank.
   • It is forbidden to shower or soak the water tank; The water tank metal pole should be dry before performing a mopping task.

3. Push the water tank into the bottom of the robot, and it will make a “click” sound when it is installed in place. Note:
   • When mopping the floor, please set up virtual walls or forbidden zones in the carpet area.
   • Before starting sweeping/mopping function, be sure to remove any water accumulated on the floor.

APP USE

CLEANING MODE/LEVEL SELECTION
You can choose various cleaning modes and water flow rates.
DO NOT DISTURB MODE (DND)
When Do Not Disturb mode is activated, proceeding at breakout point, scheduled cleaning and active voice reporting are unavailable in robot.
Do Not Disturb mode is activated by default during the period from 22:00 to 7:00. Do Not Disturb mode can be deactivated in App.
CLEANING MODE WITHOUT MAP
When no map is stored, the robot will start cleaning each zone by a square area of 6m×6m. When a map is stored, the robot will start cleaning each room along the route planned automatically and return to base after completion.
MEMORY MAP
When memory map is activated in the App, the robot will save and update the map after finishing cleaning task and recharging successfully. After a map is completed successfully, you can split or merge zones or name any room in the App.
EDGE CLEANING MODE
When choosing edge cleaning mode in the App, the robot will automatically recognize range of the area to clean, and start cleaning along the edges, and return to base automatically after finishing cleaning.
SPECIFIED AREA CLEANING MODE
When an area to be cleaned is specified in the App, the robot will clean the specified area. Note: During cleaning, the robot may go beyond a defined area, remove any obstacle on the floor within defined area since definition of any area will not ensure safe separation.
FIXED-POINT CLEANING MODE
When choosing fixed-point cleaning and have selected a target point in the App, the robot will route cleaning task and start cleaning within a rectangular area of 2m × 2m based on the target position defined in the map in App.
SCHEDULED CLEANING MODE
User can schedule a cleaning task in App, and robot will start the cleaning task as scheduled and return to the base upon end of the task. Note: Any scheduled cleaning task will not be executed during the time when Do Not Disturb mode is activated.

VIRTUAL WALL/FORBIDDEN AREA
User can define virtual wall/ restricted area in App which the robot will avoid cleaning.
Note: Before using this function, you have to store a map in the App.
Moving the robot or change of indoor environment may cause the original map lost and any virtual wall/ restricted area unavailable.

RESET/RESTORE SYSTEM

• By long pressing Reset button for 10 seconds, the machine will clear all network connection information, map information, scheduled task and donot-disturb information, and customization information, and reset the suction power to the default level.

Note: After resetting/restoring the system, the robot needs to reconnect the APP, and the relevant settings in the APP are removed.

MAINTENANCE AND CLEANING

DUST BOX

1. Open the cover, press the dust box lock and take out the dust box
2. Dispose the trash in dust box, and clean the box with cleaning brush
3. Remove the dust box cover, take the filter screen out, dispose trash and clean the screen.

Note:

• It is recommended to clean the dust box at least once a week. Dry the dust box and filter screen before use (at least 24 hours)
• Do not wash the dust box with water, it can damage electric components.

VIBRATING WATER TANK

1. As shown in the figure, press the tank fastener down, and draw the tank out horizontally.
2. Turn the plastic tank cover, discharge any residual water in it and mount the cover in place.
3. As shown in the figure, mount the tank properly.

SIDE BRUSH

1. Turn the robot over and remove the side brush fixing screws.
2. Remove and clean the side brush.
3. Reinstall the side brush and tighten the screws. Note: It is recommended to replace the side brush every 3-6 months to ensure the cleaning effect.

MAIN BRUSH

1. Turn the robot over, press and hold the two release buttons to remove the main brush cover.
2. Take out the main brush upwards.
3. Use the knife on the cleaning brush to cut the entangled hair on the main brush and clean the main brush.
4. Put back the main brush and the main brush cover, and press the main brush cover to install it in place.
   Note: It is recommended to replace the main brush every 6-12 months to ensure the cleaning effect.

BRUSH CLEANING METHOD
Use the included cleaning tool. CLIFF SENSOR
Use a soft dry cloth to clean the cliff sensor every 3 months.

OPTICAL SENSOR
The robot contains precision optical sensor: Front sensor. Be sure to clean these sensors with soft and dust-free cloth to remove any dirt or dust on them, which, if accumulating heavily, may impair the obstacle avoidance performance of the robot. Note: Do not use chemicals such as detergent or spray to clean the sensor.

TROUBLESHOOTING

2.  The ambient temperature is too low (below 0°C) or too high (above 35°C)
Robot fails to start sweeping| Low battery level. Charge it to full battery level
Robot cannot return for charging| 1.  Too many barriers around auto clean base. Place auto clean base in an unblocked area.
2.  Robot is too far from auto clean base. Place robot near auto clean base and try again.
Abnormal robot actions| Please shut down and restart the robot
Abnormal sound during cleaning| Please check and clean the foreign matters on the main brush, side brush, left/right wheel after the machine is turned off.
Cleaning performance deteriorates or dust drops| 1. Dust box is full. Please empty the dust box.
2.  Filter screen is blocked. Please clean the screen.
3.  Main brush is blocked by any foreign object. Please clean the main brush.
Robot is offline| 1.  Weak wi-fi signals. Make sure robot is in proper coverage of Wi-Fi signals.
2.  Wi-Fi connection fails. Reset Wi-Fi connection and download the latest app and try again.
Robot fails to proceed at breakout point| 1.  Make sure do not disturb mode is not activated, which will disable proceeding at breakout point.
2.  Proceeding at breakout point is unavailable when manually start recharging by performing operations in the app or short pressing recharging button or the appliance is moved to the auto clean base.
Unable to charge| Make sure there is sufficient spaces around auto clean base, and there is no dust or blockage on the surface of electrode of auto clean base
Fail to do scheduled cleaning| 1.  Make sure the equipment has been connected to the network, as disconnection from network will fail sync and scheduled cleaning task.
2.  Make sure Do Not Disturb mode is not activated, which will deactivate scheduled cleaning.
Robot is always offine| Please ensure that the robot network configuration is successful and that the robot is always within the coverage of Wi-Fi signal.
Robot fails to connect to the app| Ensure that the robot and the auto clean base are in the area with good Wi-Fi signal; reset Wi-Fi according to the steps described in the Instruction Manual; then pair again.

FAULT MESSAGES

stays inclined. Place robot on a horizontal ground and start it, or perform leveling in App and then restart robot.
Put the robot on the ground to start| The wheel is suspended. Please move to the new position to start.
After a long-distance displacement, start the
cleaning task again| Manually moving the robot will cause routing to fail. Please start the cleaning task again.
The laser radar is entangled or stuck. Please clean it up.| The radar is entangled by fiber. Please remove any fiber.
Please make sure the laser ranging sensor is not blocked before starting.| Laser ranging sensor is blocked or jammed by foreign matter. Remove the blockage or foreign matter. If removal is impossible, relocate the robot and then start it.
Make sure that visual recognition sensor is not
blocked.| Visual recognition sensor is blocked or jammed by foreign matter. Remove the blockage or foreign matter. If removal is impossible, relocate the robot and then start it.
Please confirm that the visual recognition sensor is not blocked.| The visual recognition sensor is blocked or jammed by foreign objects, please remove the obstructed object or foreign objects. If it cannot be cleared, please move the host to a new location to start.
Please clean the cliff sensor and move to a new position to start it.| The robot is off ground. Relocate and restart the robot. Cliff sensor is dirty. Clean the cliff sensor
Check the collision sensor and remove any foreign
matter on it.| Collision sensor is jammed. Remove foreign matter by tapping the sensor. If there is no foreign matter, relocate and restart the robot.
Please clean the edge IR sensor.| Edge IR sensor may be attached with foreign matter. Please clean it.
The TOF sensor fails. Please check and clean the sensor.| Front sensor may be attached with foreign matter. Please clean it.
Please clean the surfaces of the front part of the robot and the bottom sensor to remove any dust.| Front sensor, edge IR sensor or cliff sensor is dusty. Please clean it.
The cliff sensor fails. Please clean and move it to a new position to start.| Cliff sensor may be attached to foreign matter or dirt. Please clean and move it to a new position to start it.
Laser radar is blocked. Check the laser radar| The radar on the top tower is blocked and routing fails. Remove blockage.
The dust box has not been cleaned for a long time.
Please clean it immediately.| Dust box is full. Please empty it.
Virtual wall or forbidden area detected. Please move the robot out of this area.| The robot is at a virtual wall or forbidden area.
Please move it out of the area.
Appliance is trapped.
Remove any obstacle around the device and try again.
Please put the appliance back onto the base.| The robot is trapped by obstacle around it.
Please remove any obstacle.
The robot fails to locate base. Place it manually back onto the base.
A new environment is detected. Please re-start
cleaning task.| The robot is in a new environment and no map is created yet. Please re-start vacuuming task.

GUARANTEE

Wilfa issues a 5 year guarantee on this product from the day of purchase.The guarantee covers production failure or defects that arise during the guarantee period. Your purchase receipt works as proof towards retailer if claiming your guarantee.
The guarantee is valid only for products that are bought and used in private households. The guarantee is not valid if the product is used commercially.
The guarantee is not valid if the product is misused, used by negligence, if not following instructions given by Wilfa, if modified or if unauthorized reparation is done. The guarantee is also not valid for normal wear of the product, misuse, lack of maintenance, use of wrong electrical voltage or:

• Overloading of product
• Parts which are normally worn down
• Parts you can expect being replaced regularly (e.g. filter, battery etc.)

Instruction manual is also available at our website; wilfa.com

PRODUCT SPECIFICATIONS

Battery capacity:
SL, AI, SL+| 6400 mAh

SUPPORT AND SPARE PARTS

For support please visit us at wilfa.com, and see our customer service/support page. Here you will find frequently asked questions, spare parts, tips and tricks and all our contact information.

RECYCLABILITY

**** This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling free of charge.

AS Wilfa Sandakerveien 114A, 0484 Oslo, Norway
RVC-D4000SL+_RVC-D4000SL_RVC-D4000AI_20_02

References

• Wilfa - Norwegian quality since 1948 – Wilfa AS
• Koti - Wilfa
• Wilfa - Norwegian quality since 1948 – Wilfa AS
• Hem - Wilfa

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