Ashley Hearth AW1120E-P 1,200 Sq. Ft. EPA Certified Pedestal Wood Burning Stove Instruction Manual

Ashley Hearth AW1120E-P 1,200 Sq. Ft. EPA Certified Pedestal Wood Burning Stove Instruction Manua l

Save These Instructions In A Safe Place For Future Reference.

WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
• WHAT TO DO IF YOU SMELL GAS:
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
• Installation and service must be performed by a qualified installer, service agency or the gas supplier.
• Installation and service must be performed by a qualified installer, service agency or the gas supplier *

Please read this manual BEFORE installing and operating this unit.

INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.

CALIFORNIA PROPOSITION 65 WARNING:
This product can expose you to chemicals including carbon monoxide, which is known to the State of California to cause cancer, birth defects, and/or other reproductive harm. For more information, go to www.P65warnings.ca.gov

THIS MANUAL IS SUBJECT TO CHANGE WITHOUT NOTICE.

MODEL: DVAG11N/ DVAG11L

MODEL: DVAG30N DVAG30L

MODEL: DVAG17N/DVAG17L

NOTE: A qualified service person must install the heater. Follow all local codes. CHECK GAS TYPE! Useonly the type of gas indicated on the rating plate.

Note : Register your product online at  www.usstove.com or download the free app today. This app is available only on the App Store for iPhone and iPad. Search US Stove. Save your receipt with your records for any claims.

For Customer Service, please call:
1-800-750-2723 Ext 5050 or;
Text to 423-301-5624 or;
Email us at:
customerservice@usstove.com

INSTALLATION CHECKLIST

Your Gas Stove should be installed by a qualified installer only. An NFI qualified Installer can be found at  www.nficertified.org/public/find-an-nfi- pro/

INSTALLER CHECK LIST

This Checklist is to be completed in full by the qualified person who installs this unit. Keep this page for
future reference.

Failure to install and commission according to the manufacturer’s instructions and complete this checklist will invalidate the warranty.

Serial Number
Installation Company Name:| Phone Number:
Installation Technician’s Name:| License Number

DESCRIPTION OF WORK

Location of installed appliance:
Venting System: New Venting System Yes No If yes, Brand
If no, Date of inspection of existing venting system:

CHECKLIST

Confirm clearances to combustibles as per installation instructions in this manual
Confirm the venting system is secure and sealed
Confirm the stove starts and operates properly
Check to ensure a CO alarm is installed as per local building codes and is functional
Explain the safe operation, proper fuel usage, cleaning, and routine maintenance requirements

Declaration of Completion: As the qualified person responsible for the work described above, I confirm that the appliance as associated work has been installed as per manufacturer’s instructions and following any applicable building and installation codes.

Signed: __Print Name: __ Date:

Home Owner: RETAIN THIS INFORMATION FOR FUTURE REFERENCE

REQUIREMENTS FOR THE COMMONWEALTH OF  MASSACHUSETTS

The following requirements reference various Massachusetts and national codes not contained in this manual. For all sidewall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than (7) feet above finished grade in the area of the venting,  including but not limited to decks and porches, the following requirements shall be satisfied:

INSTALLATION OF CARBON MONOXIDE DETECTORS

At time of installation of side wall horizontally vented gas fueled equipment, the installing plumber or gas-fitter shall observe that a hard wired carbon monoxide detector with an alarm and battery back-up is installed on the floor level where the gas equipment is to be installed. In addition, the installing plumber or gas-fitter shall observe that a battery operated or hard wired carbon monoxide detector is installed on each additional level of the dwelling, building or structure served by the side wall horizontal vented gas fueled equipment. It shall be the responsibility of the property owner to secure the services of qualified licensed professionals for the installation of hard wired carbon monoxide detectors. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or attic, the hard wired carbon monoxide detector with alarm and battery back-up may be installed on the next adjacent floor level. In the event that the requirements of this subdivision can not be met at the time of completion of installation, the owner shall have a period of thirty (30) days to comply with the above requirements; provided, however, that during said thirty (30) day period, a  battery operated carbon monoxide detector with an alarm shall be installed.

APPROVED CARBON MONOXIDE DETECTORS

Each carbon monoxide detector as required in accordance with the above provisions shall comply   with NFPA 720 and be ANSI/UL 2034 listed and IAS certified.

SIGNAGE

A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum of eight (8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating the appliance or equipment. The sign shall read, in print no less the one-half inch (1/2”) in size, “GAS

VENT DIRECTLY BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS”. INSPECTION

The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance with the provisions of 248 CMR 5.08 (2) (a) 1 through 4.

EXEMPTIONS

The following equipment is exempt from 248 CMR 5.08 (2) (a) 1 through 4: The equipment listed in Chapter 10 entitled “Equipment Not Required To Be Vented” in the most current edition of NFPA 54 as adopted by the Board; and Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the dwelling, building or structure used in whole or in part for residential purposes.

MANUFACTURER REQUIREMENTS

Gas Equipment Venting System Provided: When the manufacturer of Product Approved side wall horizontally vented gas equipment provides a venting system design or venting system components with the equipment, the instructions provided by the manufacturer for installation of the equipment and the venting system shall include: Detailed instructions for the installation of the venting system design or the venting system components; and a complete parts list for the venting system design or venting system.

GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED

When the manufacturer of Product Approved side wall horizontally vented gas equipment does not provide the parts for venting the flue gases, but identifies “special venting systems”, the following  requirements shall be satisfied by the manufacturer:

The referenced “special venting systems” instructions shall be included with the appliance or equipment installation instructions and; The “special venting systems” shall be Product Approved by the Board, and the instructions for that system shall include a parts list and detailed installation instructions.

A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting instructions, all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or equipment at the completion of the installation.

PRODUCT IDENTIFICATION

**THIS GAS APPLIANCE MUST NOT BE CONNECTED TO A CHIMNEY FLUE SERVING A

SEPARATE SOLID-FUEL BURNING APPLIANCE.**

IMPORTANT FOR YOUR SAFETY

• IMPROPER INSTALLATION, ADJUSTMENT, ALTERATION, SERVICE, OR MAINTENANCE CAN CAUSE PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE. REFER TO THIS MANUAL.
• INSTALLATION AND SERVICE MUST BE PERFORMED BY A QUALIFIED INSTALLER, SERVICE AGENCY, OR THE GAS SUPPLIER

DO NOT USE THIS APPLIANCE IF ANY PART HAS BEEN UNDER WATER. IMMEDIATELY CALL A QUALIFIED SERVICE TECHNICIAN TO INSPECT THE APPLIANCE AND TO REPLACE ANY PART OF THE CONTROL SYSTEM AND ANY GAS CONTROL WHICH HAS BEEN UNDER WATER.

PRODUCT FEATURES

Model No. I| Input Power * Btu/Hr. (kW)| Max. Gas Inlet Pressure inch W.C. (mm. W.C.)| Min. Gas Inlet Pressure inch W.C. (mm. W.C| Pres. Reg. Settings Manifold inch W.C. (mm. W.C.)| Valve Type
---|---|---|---|---|---
DVAG 11N| 11,000 (3.20 kW| 10.5 (267 mm| 7 (178 mm)| 5 (127 mm)| Chant RTZ-WK
DVAG 11L| 11,000 (3.20 kW)| 14 (355 mm)| 11 (280 mm)| 10 (254 mm)| Chant RTZ- WK
DVAG 17N| 17,000 (4.94 kW)| 10.5 (267 mm)| 7 (178 mm)| 5 (127 mm)| Chant RTZ- WK
DVAG 17L| 17,000 (4.94 kW)| 14 (355 mm)| 11 (280 mm| 10 (254 mm)| Chant RTZ-WK
DVAG 30N| 25,000 (7.33 kW)| 10.5 (267 mm)| 7 (178 mm)| 5 (127 mm)| Chant RTZ- WK
DVAG 30L| 25,000 (7.33 kW| 14 (355 mm)| 11 (280 mm)| 10 (254 mm| Chant RTZ-WK
**NOTE: Minimum Gas Inlet Pressure for purpose of input adjustment. The efficiency rating of the appliance is a product thermal efficiency rating determined under continuous operating conditions and was determined independently of any installed system

Installation and service must be performed by a qualified installer, service agency or the gas supplier

INSTALLATION

INSTALLATION ITEMS
Before installing heater, make sure you have the items listed below.

• Piping (check local codes)
• Sealant (resistant to propane gas)
• Manual shutoff valve
• Ground joint union
• Sediment trap
• Tee joint
• Pipe wrench
  The installation location shall provide the following:
  a. Adequate combustion and ventilation air, and
  b. Adequate accessibility clearances for servicing
  

Minimum Clearance From Combustible Construction

Rear| 0.25 inches (with supplied spacers)
Sides| 6 inches
Top| 36 inches
Floor| 6 inches

This appliance may be installed in an aftermarket, permanently located, manufactured home (USA only) or mobile home, where not prohibited by local codes. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases, unless a  certified kit is used.

IMPORTANT:
THIS APPLIANCE SHOULD ONLY BE INSTALLED BY A QUALIFIED INSTALLER. THE INSTALLATION MUST CONFORM WITH LOCAL CODES OR, IN THE ABSENCE OF LOCAL CODES, WITH THE NATIONAL FUEL GAS CODE, ANSI Z223.1/NFPA 54, NATURAL GAS AND PROPANE INSTALLATION CODE, CSA B149.1.

A manufactured home (USA only) or mobile home OEM installation must conform with the Manufactured Home Construction and Safety Standard, Title 24 CFR, Part 3280, or, when such standard is not applicable, the Standard for Manufactured Home Installations, ANSI Z 225.1, or Standard for Gas Equipped Recreational Vehicles and Mobile Housing, CSA Z 240.4.

IMPORTANT:

• THE APPLIANCE AREA MUST BE KEPT CLEAR AND FREE FROM COMBUSTIBLE MATERIALS, GASOLINE, AND OTHER FLAMMABLE VAPORS AND LIQUIDS.
• DUE TO HIGH TEMPERATURES, THE APPLIANCE SHOULD BE LOCATED OUT OF TRAFFIC AND AWAY FROM FURNITURE AND DRAPERIES.
• CHILDREN AND ADULTS SHOULD BE ALERTED TO THE HAZARDS OF HIGH SURFACE TEMPERATURE AND SHOULD  STAY AWAY TO AVOID BURNS OR CLOTHING IGNITION.
• YOUNG CHILDREN SHOULD BE CAREFULLY SUPERVISED WHEN THEY ARE IN THE SAME  ROOM AS THE APPLIANCE.
• CLOTHING OR OTHER FLAMMABLE  MATERIAL SHOULD NOT BE PLACED ON OR NEAR THE APPLIANCE.
• ANY SAFETY SCREEN OR GUARD REMOVED FOR SERVICING AN APPLIANCE MUST BE  REPLACED PRIOR TO OPERATING THE APPLIANCE.

IMPORTANT:
INSTALLATION AND REPAIR SHOULD BE  DONE BY A QUALIFIED SERVICE PERSON.THE APPLIANCE SHOULD BE INSPECTED BEFORE USE AND AT LEAST ANNUALLY  BY A QUALIFIED SERVICE PERSON. MORE FREQUENT CLEANING MAY BE REQUIRED DUE TO EXCESSIVE LINT FROM CARPETING, BEDDING MATERIAL, ETC. IT IS IMPERATIVE THAT CONTROL COMPARTMENTS, BURNERS AND CIRCULATING AIR PASSAGEWAYS OF THE APPLIANCE BE KEPT CLEAN.

WARNING:
FAILURE TO POSITION THE PARTS IN ACCORDANCE WITH THESE DIAGRAMS, OR FAILURE TO USE ONLY PARTS SPECIFICALLY APPROVED WITH THIS APPLIANCE MAY  RESULT IN PROPERTY DAMAGE OR PERSONAL INJURY.

HARDWARE PACKET CONTENTS

INSTALLING THE APPLIANCE

Separate the hanging bracket from the appliance by removing two screws on the top and two nuts at the bottom.

INSTALLING THE HANGING BRACKET ON A NON-COMBUSTIBLE WALL ( I.E., MASONRY BLOCK OR CONCRETE)

1. Draw the position of the hole for the air-ven  intake pipe, taking into account the minimum clearances mentioned in figure 4. See dimensions of the square hole “D” and height to the center “C” in table 1 and figure 5 for the different models. Height “C” is the minimum recommended.
   TABLE 1

   MODEL| C| D
   DVAG 11N – DVAG 11L| 20-7/32” (514 mm)| 11-1/4” X 11-1/4” (286 x 286 mm) square hole
   DVAG 17N – DVAG 17L| 20” (508 mm)
   DVAG 30N – DVAG 30L| 25-7/16” (647 mm)

2. Cut the square hole through the wall according to the measurements and positions indicated in figure 5.
   

3. Insert the two provided rubber grommets (v) into the lower bracket as shown in figure 6a. Place the hanging bracket over the square hole. Check to see the bracket is level. After leveling the hanging bracket, mark the four holes as shown in figure 6b.
   
   

4. Remove the hanging bracket and drill the four holes using a masonry drill bit.
   NOTE: The masonry drill bits size must match the size of the masonry screw that will be used (masonry screws and drill bit not included).
   
   IMPORTANT: The four 1/4” spacer washers (iv) provided must be put between the bracket and the wall.

INSTALLING THE HANGING BRACKET ON A COMBUSTIBLE WALL (I.E, DRYWALL/WOODEN WALL)

1. Remove the required heat shield from the box and fold it as indicated in the illustration (fold along the perforated lines and break off when installing in a 2 X 4 wall). Align the holes on the heat shield with the holes on the mounting bracket and attach using the six provided small screws (vi).
   

2. Taking into account the minimum clearances mentioned in table two, locate the closest wall stud (which will serve to hold the appliance) and mark the square hole center at a distance “A”, (if wall stud is at the right), or “B”, (if the stud is at the left)(see table 2 and Figures 7 and 8). Note: Use the heat shield to help hold the bracket in place when marking the square hole locations.
   TABLE 2

   A| B| C| D
   DVAG11N / DVAG11L
   9-1/8” (233 mm)| 6-13/16” (174 mm)| 20-3/16” (514 mm)| 1-1/4” X 11-1/4” (286 x 286 mm) square hole
   DVAG17 / DVAG17L
   8” (204 mm)| 8” (204 mm)| 19-1/2” (495 mm| 11-1/4” X 11-1/4” (286 x 286 mm) square hole
   DVAG30N / DVAG30L
   8” (204 mm)| 8” (204 mm)| 23-3/16” (590 mm)| 11-1/4” X 11-1/4” (286 x 286 mm) square hole

3. Draw the position of the square hole for the vent-air intake pipe (see dimensions for square hole “D” and the height to the center “C” in table 2 for the different models. Height “C” is the minimum recommended.

4. Cut the square hole through the wall according to the measurements and positions indicated in figure 7 and 8.
   
   
   

5. Insert the two provided rubber grommets (v) into the lower bracket as shown.
   

6. Place the wall bracket with the heat shield attached into the square hole. Check to see that the bracket is level. If not, you may have to trim the hole you cut to ensure the bracket is level when installed. After leveling the hanging bracket, mark the 4 holes as shown.
   

7. Remove the hanging bracket and drill the four  holes using a 3/32” drill bit.

8. Place the hanging bracket and fix it with four screws (ii) and four washers (iii).
   IMPORTANT: The four 1/4” spacer washers (iv) provided must be put between the bracket and the wall.

9. 

MOUNTING THE HEATER ON HANGING BRACKET

1. Place the heater on the hanging bracket and secure with two small screws (vi).
2. Use two medium screws (i) to secure the bottom bracket to the unit.
3. 

ATTENTION:
THE ATTACHED SET OF THREE MARKING PLATES (RATING PLATE, OPERATION INSTRUCTIONS, AND SAFETY PLATE) MUST NOT BE REMOVED FROM THE APPLIANCE AT ANY TIME.

INSTALLING THE VENTING SYSTEM

These models of wall furnaces are designed for direct venting through a wall. Only venting components specifically approved for these furnaces may be used. The flow of combustion gases and ventilation air must not be obstructed. Minimum clearance between pipes and combustible materials is one (1) inch (25.4 mm). Vent terminal must be 18.0” away from an adjacent wall. Minimum clearance between vent cap and combustible material 1-3/4”.

IMPORTANT:
THE VENT-AIR INTAKE SYSTEM MUST BE PROPERLY INSTALLED TO ENSURE PROPER AND SAFE OPERATION. THE VENT-AIR INTAKE SYSTEM MUST ALSO BE PROPERLY RE-INSTALLED AND RESEALED TO ENSURE PROPER AND SAFE OPERATION.

WARNING:
FAILURE TO POSITION THE PARTS IN ACCORDANCE WITH THESE DIAGRAMS OR FAILURE TO USE ONLY PARTS SPECIFICALLY APPROVED WITH THIS APPLIANCE MAY   RESULT IN PROPERTY DAMAGE OR PERSONAL INJURY

IMPORTANT:
THE APPLIANCE’S VENTING SYSTEM SHOULD BE INSPECTED AT LEAST ONCE A YEAR AND IMMEDIATELY CLEANED IF NECESSARY.

CAUTION:
ALL JOINTS MUST BE AIR-TIGHT.

CAUTION:
THE VENT PIPE MUST HAVE A SLIGHT DOWNWARD SLOPE. 1/4” PER FOOT.

The venting system consists of:

Table 3 Lengths Of Pipes And Rod.

Vent Pipe (B| Vent-Air Intake Pipe (C)| Rod (D)
Wall Thickness + 3-3/8“ (86 mm)| Wall Thickness + 2-1/2“ (64 mm)| Wall Thickness + 5-7/8“ (149.5 mm)

Measure thickness of the wall as shown in figure 13.

1. If any of the following are long trim them according to thickness of the wall, (s ee table 3) :

   • (B) vent pipe
   • (C) vent-air intake pipe
   • (i) insulation
   • (D) rod

2. The hole at the outside of the wall must be a square of 11-1/4” (286 mm) X 11-1/4” (286 mm) (see figure 15).

3. From the outside of the wall, screw the rod (D) slightly onto support located inside the appliance flue outlet.

4. Wrap the vent-air intake pipe (C) with the provided insulation (i) (foil side out) and place the provided strip of tape (H) down the seam to secure it

5. Slide the smaller vent pipe (B) (from outside your house) through the hole in the wall and attach to the mounted heater inside your house. Be sure the vent pipe is snug and engaged to the heater. Then slide the larger Vent‐Air Intake Pipe, with the insulation wrapped and taped to the outside of the pipe, through the same hole and over the smaller Vent Pipe (B) and attach to the heater.
   NOTE: It is critical that the insulation wrap (i) be wrapped and secured with the tape on the outside of the larger Vent‐Air Intake Pipe (C). The insulation is NOT to be wrapped in between Vent Pipe (B) and Vent‐Air Intake Pipe (C) (see figure 14).
   
   

6. The outdoor mounting plate (F) and the silicon rubber ring (G) should be installed between the vent cap (A) and the exterior wall. Note: For additional security the outdoor mounting plate (F) can be attached to the outside of the wall using the appropriate hardware for mounting to the surface of the building. The outdoor mounting plate (F) must be positioned flush to the wall and sealed with a non-hardening mastic (silicone caulk). Position the outdoor mounting plate (F) so that the vent-air intake pipe (C) has a slight downward slope of 1/4” per foot of venting to the outside.
   ATTENTION:
   THE DOWNWARD SLOPE IS NECESSARY TO PREVENT THE ENTRY OF RAINWATER.

7. Before attaching the vent cap (A) to the exterior wall, run a bead of non-hardening mastic (silicone caulk) around its outside edge, so as to make a seal between it and the outdoor mounting plate (F) (see figure 16).

8. Slide the vent cap (A) into position and secure into place using the provided nut (E). Tighten nut (E) down until the vent cap (A) leans against the outdoor mounting plate (F) (see figures 15 and 16).
   
   

INSTALLING THE THERMOSTAT SENSOR

In order to protect the thermostat sensor from any damage during shipping, or while handling it before it is definitely installed, the thermostat sensor has not been attached to its final location in the appliance. So, once the heater is installed, the thermostat sensor must be placed and secured in position. To do so, follow these steps

1. Reach in through the bottom of the unit and  cut the cable tie holding the thermostat sensor to the unit.
2. Place the thermostat sensor under the right bottom of the bracket and attach it with the provided medium screw (i) that fixes the appliance to the bracket as shown in figures 17 and 18.
   
   

GAS CONNECTION

1. We recommend using only new black iron or  steel pipe. CHECK LOCAL CODES.
2. The gas supply line shall be sized and installed to provide a sufficient supply of gas to meet the maximum demand of the heater without  undue loss of pressure.
3. The sealant used on the threaded joints of the gas pipe must be a type resistant to the action of L.P. Gas. (This sealant should be applied lightly to main threads to ensure excess sealant does not enter lines.)
4. The supply system must include a manual shut off valve and connection in the line, so the heater can be disconnected for servicing. (See  Figure 18).
5. Include a drip leg (trap) and a plugged 1/8” N.P.T. tapping in the line. The tapping should be accessible for test gauge connections upstream of the gas supply connection to the heater.

IMPORTANT:
HOLD THE GAS INLET OF THE APPLIANCE WITH WRENCH WHEN CONNECTING IT TO GAS PIPING AND/OR FITTINGS.

Pressure

Nat. Gas| 7” W.C to 10.5” W.C
Nat. Gas| 178 mm W.C. to 267 mm W.C.
L.P. Gas| 11” W.C. to 14” W.C.
L.P. Gas| 280 mm W.C. to 356 mm W.C.

WARNING:

• FOR L.P. GAS, USE PRESSURE REGULATED GAS SUPPLY. DO NOT DIRECTLY CONNECT LP SUPPLY TANK TO THE PRESSURE REGULATOR ON THE HEATER. THE LP SUPPLY TANK MUST HAVE ITS OWN SEPARATE PRESSURE REGULATOR THAT CAN REDUCE THE SUPPLY TANK GAS PRESSURE DOWN TO A MAXIMUM OF 14 INCHES (355 MM) OF WATER COLUMN PRESSURE.
• ALL GAS PIPING AND CONNECTIONS  MUST BE TESTED FOR LEAKS AFTER INSTALLATION OR SERVICING. ALL LEAKS  MUST BE CORRECTED IMMEDIATELY.

CHECK AFTER GAS CONNECTION

1. Make sure the control of the heater is in the “OFF” position.
2. Open the manual shut off valve. Test for leaks by applying liquid detergent to all joints. Check all joints from gas meter to thermostat gas valve.  (Bubbles forming indicate a gas leak)
3. Correct any leak defect at once.

CAUTION:
NEVER USE AN OPEN FLAME TO CHECK FOR LEAKS

PRESSURE TESTING SUPPLY LINE

ATTENTION: This appliance and its appliance main gas valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1/2 psi (3,5 kPa). The appliance must be isolated from the gas supply piping system by closing equipment shutoff valve during any pressure testing of the gas supply piping system  at test pressures equal to or less than 1/2 psi (3,5 kPa).

HIGH ALTITUDE INSTALLATIONS

This appliance may be installed at higher altitudes. Please refer to National Fuel Gas Code ANSI Z223.1/ NFPA 54, CSA-B149.1 Natural Gas and Propane Installation Code, local authorities, or codes having jurisdiction in your area regarding derate guidelines. Per the above referenced codes, for elevations above 2,000 ft (610 m), input ratings are to be reduced by 4% for each 1,000 ft (305 m).

OPERATION

WARNING:
IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.

WARNING: If you do not follow these instructions exactly, a fire explosion may result causing property damage, personal injury or loss of life.

LIGHTING INSTRUCTIONS

1. STOP! Read the safety information on the attached plate.

2. Check that gas supply to heater is on.

3. Set the thermostat to the lowest setting. (If applicable).

4. Push in gas control knob slightly and turn clockwise to “OFF” position. Do not force.
   NOTE: Knob cannot be turned from “PILOT” to “OFF” unless knob is pushed in slightly. Do not force.
   

5. Wait five (5) minutes to clear out any gas. If you then  smell gas, STOP! Follow “B” in the safety information above this label. If you don’t smell gas, go to the next step.

6. Find pilot. The pilot can be seen through the view port on the top of the appliance.

7. 8. Turn gas control knob counterclockwise to “PILOT”. Keep control knob depressed and continuously push the white piezo button. This should cause the spark from the ignitor to light the pilot gas. Keep control knob depressed for ten (10) seconds before releasing. If Pilot does not light, repeat step 6.
      NOTE: It may be necessary to press for thirty (30) seconds if this is first time heater is connected to the gas supply. If the knob does not pop up when released, stop and immediately call your service technician or gas supplier. If the pilot will not stay lit after several tries, turn the gas control knob to “OFF” and call your service technician or gas supplier.

8. When pilot is lit, turn the control knob counterclockwise to desired heating level.

9. 

10. Set thermostat to desired setting. (If applicable)

TO TURN OFF GAS TO APPLIANCE

1. Set thermostat to lowest setting. (If applicable).
2. Turn control knob clockwise to the “OFF” position. Do not Force.
   CAUTION: Wait five (5) minutes before re-lighting heater

CAUTION:
DO NOT TRY TO ADJUST HEATING LEVELS BY USING THE MANUAL SHUTOFF VALVE

IMPORTANT:

• DO NOT DRY CLOTHES OVER THE HEATER.
• DO NOT SPRAY ANY AEROSOL NEAR THE HEATER WHEN FUNCTIONING. DO NOT STORE THESE ELEMENTS NEAR THE APPLIANCE.
• DO NOT TOUCH GRILL TO AVOID BURNS.
• AVOID BLOCKING AIR INLET AND HOT AIR OUTLET.
• DO NOT SPILL WATER OVER THE HEATER AS IT MAY CAUSE CORROSION OR DAMAGE.
• DO NOT TOUCH VENT CAP WHILE HEATER IS OPERATING, TO AVOID BURNS.
• IF YOU SMELL GAS, SHUT OFF CONTROL VALVE, OPEN DOORS AND WINDOWS AND DO NOT LIGHT ANY ELECTRICAL FIXTURE NEAR THE HEATER. CALL YOUR GAS SUPPLIER.

NOTE : It is normal for the new wall furnace to give some odor the first time it is burned. This is due to the curing of the paint and any undetected oil from the manufacturing process. It is recommended to burn a new wall furnace for at least two (2) hours the first time that it is used.

CAUTION:
YOU MUST KEEP CONTROL AREAS AND CIRCULATING AIR PASSAGEWAYS OF HEATER CLEAN. INSPECT THESE AREAS OF HEATER BEFORE EACH USE. HAVE HEATER INSPECTED YEARLY BY A QUALIFIED SERVICE PERSON. HEATER MAY NEED MORE FREQUENT CLEANING DUE TO EXCESSIVE LINT FROM   CARPETING, BEDDING MATERIAL, ETC. VERIFY PROPER OPERATION AFTER SERVICING.

ATTENTION:
VERIFY PROPER OPERATION AFTER SERVICING

Installation and service must be performed by a qualified installer, service agency or the gas supplier

CLEANING & MAINTENANCE

• Exterior – Use a soft cloth dampened with a mild soap and water mixture. Wipe the cabinet to remove dust.
• Air Passageways – Use a vacuum cleaner or pressurized air to clean.
• Vent Cap – Use a vacuum cleaner or pressurized air to clean.
• Pilot and Burner – Periodically visually check the pilot and burner flames (view flames through view port). The correct flame pattern should be viewed by looking through the view port on top of the unit (Fig. 20).
  
  

The correct flame pattern of pilot and main burner are shown in the provided figures.

Figure 21

Correct main burner flame pattern
Figure 22

Correct pilot burner flame pattern

Figure. 23

Correct main burner flame pattern (top view) Models DVAG11

Figure. 24
 
Correct main burner flame pattern (top view) Models DVAG17

Figure. 25

Correct main burner flame pattern (top view) Model DVAG30

CLEANING THE MAIN BURNER ORIFICE & MAIN BURNER

1. Turn OFF gas supply to the heater.
2. Remove casing assembly.
3. Disconnect burner tubing and remove orifice  holder.
4. Apply compressed air to the orifice holder assembly to remove dust, lint or spider webs.
5. Apply compressed air through the hole on the combustion chamber wall where the orifice holder was originally located to remove dust, lint or spider webs.
6. As parts are being replaced in reverse order, check for gas leaks at all gas connections before  replacing the casing assembly

HOW TO ORDER REPAIR PARTS

For Parts Assistance Call:800-750-2723 Ext 5051 or Email: parts@usstove.com
The information in this owner’s manual is specific to your unit. When ordering replacement parts the information in this manual will help to ensure the correct items are ordered. Before contacting customer service write down the model number and the serial number of this unit. That information can be found on the certification label attached to the unit. Other information that may be needed would be the part number and part description of the item(s) in question. Part numbers and descriptions can be found in the “Repair Parts” section of this manual. Once this information has been gathered you can contact customer service by phone 1-800-750-2723 Ext 5051 or Email parts@usstove.com.

Model Information

Model Number|
Serial Number|

WARNING:
TURN OFF HEATER AND LET COOL BEFORE SERVICING. ONLY A QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR HEATER.

TROUBLESHOOTING

tubing. Keep ignitor cable dry.
Broken ignitor cable.| Replace ignitor cable.
Bad piezo ignitor.| Replace piezo ignitor.
When ignitor button is pressed, there is spark at pilot but no ignition.| Gas supply is turned off or manual shutoff valve closed.| Turn on gas supply or open manual shutoff valve.
Control knob not in PILOT position.| Turn control knob to PILOT position.
Control knob not pressed in while in pilot position.| Press in control knob while in PILOT position.
Air in gas lines when installed.| Continue holding down control knob. Repeat igniting operation until air is removed.
Pilot is clogged.| Clean pilot orifice or replace pilot assembly.
Gas regulator setting not correct.| Replace gas regulator.
Pilot lights but flame goes out when control knob is released.| Control knob not fully pressed in.| Press in control knob fully.
Control knob not depressed long enough.| After pilot lights, keep control knobpressed in 30 seconds.
Manual shutoff valve not fully open.| Fully open manual shutoff valve.
Thermocouple connection loose at control valve.| Hand tighten until snug, then tighten 1/4turn more.
Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out. This problem could be caused by one or both of the following: Low gas pressure. Dirty or partially clogged pilot.| Contact local gas company. Clean pilot or replace pilot assembly.
Thermocouple damaged.| Replace thermocouple.
Control valve damaged.| Replace control valve.
PROBLEM| POSSIBLE CAUSE| REMEDY
---|---|---
Burner does not light after pilot is lit.| Burner orifice is clogged.| Clean burner orifice or replace burner orifice.
Burner orifice diameter is toosmall.| Replace burner orifice.
Inlet gas pressure is too low.| Contact local Gas Company.
Delayed ignition ofburner.| Manifold pressure is too low.| Contact local Gas Company.
Burner or pilot orifice is clogged.| Clean burner or pilot orifice or replace it.
Burner backfiring during combustion.| Burner orifice is clogged or damaged.| Clean burner orifice or replace it.
Gas regulator defective.| Replace gas regulator.
Yellow flame during burner combustion.| Inlet pipe is blocked.| Remove the blockage.
Incorrect connections of pipes.| Connect pipes according to installation instructions.
Gas regulator defective.| Replace gas regulator.
Slight smoke or odor during initial operation.| Residues from manufacturing processes.| Problem will stop after a while of operation.
Heater produces a whistling noise when burner is lit.| Turning control knob to HI position when burner is cold.| Turn control knob to LO position and let warm up for a minute.
Air in gas line.| Operate burner until air is removed from line. Have gas line checked by local Gas Company.
Dirty or partially clogged burner orifice.| Clean burner orifice or replace it.
Heater produces a clicking/ticking noise just after burner is lit or shut off.| Metal expanding while heating or contracting while cooling.| This is common with most heaters. If noise is excessive, contact qualified service person.
Heater produces unwanted odors.| Gas leak (see WARNINGstatement below).| Locate and correct all leaks (see Checking Gas Connections section)
Heater shuts off in use.| Low line pressure.| Contact local Gas Company.
Pilot is partially clogged.| Clean pilot.
Gas odor even when control knob is in OFF position.| Gas leak. See WARNINGstatement below.| Locate and correct all leaks (see Checking Gas Connections section)
Control valve defective.| Replace control valve.

WARNING IF YOU SMELL GAS:

• SHUT OFF GAS SUPPLY.
• DO NOT TRY TO LIGHT ANY APPLIANCE
• DO NOT TOUCH ANY ELECTRICAL SWITCH, DO NOT USE ANY PHONE IN YOUR BUILDING.
• IMMEDIATELY CALL YOUR GAS SUPPLIER FROM A NEIGHBOR’S PHONE. FOLLOW THE GAS SUPPLIER’S INSTRUCTIONS.
• IF YOU CANNOT REACH YOUR GAS SUPPLIER, CALL THE FIRE DEPARTMENT

REPLACEMENT PARTS

IN ORDER TO MAINTAIN WARRANTY, COMPONENTS MUST BE REPLACED USING ORIGINAL MANUFACTURERS PARTS PURCHASED THROUGH YOUR DEALER OR DIRECTLY FROM THE APPLIANCE MANUFACTURER. USE OF THIRD PARTY COMPONENTS WILL VOID THE WARRANTY.

It is recommended that your heating system is serviced regularly and that the appropriate Service Interval Record is completed.

SERVICE PROVIDER
Before completing the appropriate Service Record below, please ensure you have carried out the service
as described in the manufacturer’s instructions. Always use the manufacturer’s specified spare part when replacement is necessary.

Service 01 Date:_
Engineer Name: ___
License No.:____
Company: ____
Telephone No.:
Stove Inspected: Chimney Swept:
Items Replaced: __

Service 02 Date:_
Engineer Name: ___
License No.:____
Company: ____
Telephone No.:
Stove Inspected: Chimney Swept:
Items Replaced

Service 03 Date:_
Engineer Name: ___
License No.:____
Company: ____
Telephone No.:
Stove Inspected: Chimney Swept:
Items Replaced: ___

Service 04 Date:_
Engineer Name: ___
License No.:____
Company: ____
Telephone No.:
Stove Inspected: Chimney Swept:
Items Replaced: _

Service 05 Date:_
Engineer Name: ___
License No.:____
Company: ____
Telephone No.:
Stove Inspected: Chimney Swept:
Items Replaced:

Service 06 Date:_
Engineer Name: ___
License No.:____
Company: ____
Telephone No.:
Stove Inspected: Chimney Swept:
Items Replaced:

Service 07 Date:_
Engineer Name: ___
License No.:____
Company: ____
Telephone No.:
Stove Inspected: Chimney Swept:
Items Replaced: _

Service 08 Date:_
Engineer Name: ___
License No.:____
Company: ____
Telephone No.:
Stove Inspected: Chimney Swept:
Items Replaced: ____

References

• FIND AN NFI PRO – National Fireplace Institute (NFI)
• P65warnings.ca.gov

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>