GAGGENAU AC270101 Ceiling-Mounted Ventilation System Instruction Manual

: June 4, 2024
: Gaggenau

Table of Contents

Safety
Preventing material damage
Environmental protection and saving energy
Operating modes
Familiarising yourself with your appliance
Accessories
Before using for the first time
Basic operation
Home Connect
Hob-based hood control
Cleaning and servicing
Troubleshooting
Customer Service
Disposal
Installation instructions
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

User manual and installation instructions
AC270101
Ceiling-mounted ventilation system

Safety

Observe the following safety instructions.
1.1 General information
You can find general information about this instruction manual here.

Read this instruction manual carefully. Only this will ensure you use the appliance safely and efficiently.
Follow the safety instructions and warnings.
Keep the instruction manual and the product information safe for future reference or for the next owner.
Check the appliance after unpacking it. Do not connect the appliance if it has been damaged in transit.

1.2 Intended use
This appliance is designed only to be built into kitchen units. Read the special installation instructions.
The appliance can only be used safely if it is correctly installed according to the safety instructions. The installer is responsible for ensuring that the appliance works perfectly at its installation location.
Only use this appliance:

For extracting cooking vapor.
In private households and in enclosed spaces in a domestic environment.
Up to an altitude of max. 2000 m above sea level.
Do not use the appliance:
With an external timer.

1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Children must not play with the appliance. Children must not perform cleaning or user maintenance unless they are at least 15 years old and are being supervised. Keep children under the age of 8 years away from the appliance and power cable.

1.4 Safe use
WARNING ‒ Risk of suffocation!
Children may put packaging material over their heads or wrap themselves up in it and suffocate.

Keep packaging material away from children.
Do not let children play with packaging material.
Children may breathe in or swallow small parts, causing them to suffocate.
Keep small parts away from children.
Do not let children play with small parts.

WARNING ‒ Risk of fire!
Fatty deposits in the grease filters may catch fire.

Never operate the appliance without a grease filter.
Clean the grease filters regularly.
Never work with naked flames close to the appliance (e.g. flambéing).
Do not install the appliance near a solid fuel heating appliance (e.g. wood- or coal-burning) unless the heating appliance has a sealed, non-removable cover. There must be no flying sparks.
Hot oil or grease ignites very quickly.
Always supervise hot oil and fat.
Never extinguish burning oil or fat with water. Switch off the cooking zone. Extinguish flames carefully using a lid, fire blanket or something similar.

When gas burners are in operation without any cookware placed on them, they can build up a lot of heat. A ventilation appliance installed above the cooker may become damaged or catch fire.

Only operate the gas burners with cookware on them.
Operating multiple gas hobs at the same time generates a great deal of heat. A ventilation appliance installed above the cooker may become damaged or catch fire.
Only operate the gas hobs with cookware on them.
Select the highest fan setting.
Never operate two gas hobs simultaneously on the highest flame for longer than 15 minutes. Two gas hobs correspond to one large burner.
Never operate large burners of more than 5 kW with the highest flame for longer than 15 minutes, e.g. a wok.
The appliance must only be combined with gas hobs with a total output of up to 18 kW.

WARNING ‒ Risk of burns!
The accessible parts of the appliance become hot during operation.

Never touch these hot parts.
Keep children at a safe distance.
The appliance becomes hot during operation.
Allow the appliance to cool down before cleaning.

WARNING ‒ Risk of injury!
Components inside the appliance may have sharp edges.

Carefully clean the appliance interior.
Items placed on the appliance may fall off.
Do not place any objects on the appliance.
Changes to the electrical or mechanical assembly are dangerous and may lead to malfunctions.
Do not make any changes to the electrical or mechanical assembly.
The filter cover may swing out.
Open the filter cover slowly.
Take hold of the filter cover after opening it until it no longer swings out.
Close the filter cover slowly.
Risk of injury when opening and closing the hinges.
Keep your hands away from the hinges.
The light emitted by LED lights is very dazzling and can damage the eyes (risk group 1).
Do not look directly into the switched-on LED lights for longer than 100 seconds. Children may swallow batteries.
Keep batteries out of the reach of children.
Keep an eye on any children when you are replacing batteries.
Batteries may explode.
Do not charge the batteries.
Do not short-circuit the batteries.
Do not throw batteries into a fire.
If the appliance is operated by another person via the Home Connect app during cleaning, this increases the risk of injury.
Before cleaning, disconnect the appliance from the Home Connect app.

WARNING ‒ Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.

Never operate a damaged appliance.
Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box.
Call customer services. → Page 36 Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist staff.
Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be replaced by trained specialist staff.

Preventing material damage
An ingress of moisture can cause an electric shock.

Before cleaning, pull out the mains plug or switch off the fuse in the fuse box.
Do not use steam- or high-pressure cleaners to clean the appliance.

WARNING ‒ Risk of explosion!
Highly caustic alkaline or highly acidic cleaning agents in conjunction with aluminum parts in the interior of the appliance may cause explosions.

Never use highly caustic alkaline or highly acidic cleaning agents. In particular, do not use commercial or industrial cleaning agents in conjunction with aluminum parts, e.g. grease filters on extractor hoods.

Preventing material damage

2.1 General
Follow these instructions when using the appliance.
ATTENTION!
Condensate may cause corrosion damage.

To prevent condensation from building up, switch on the appliance during cooking. If moisture gets into the controls, this may result in damage.
Never clean controls with a wet cloth. Incorrect cleaning damages the surfaces.
Follow the cleaning instructions.
Do not use harsh or abrasive detergents.
Clean stainless steel surfaces in the direction of the finish only.
Never clean controls with stainless steel cleaners. Condensation that flows back in may damage the appliance.
The air extraction duct must be installed with a gradient of at least 1° from the appliance. If you put incorrect stress on the design elements, they may break off.
Do not pull design elements.
Do not place objects on the design elements or hang objects from them. Leaking batteries may damage the remote control.
Remove the batteries if you are not using the remote control.
Safely dispose of the empty or defective batteries in an environmentally friendly manner. There is a risk of surface damage if you do not peel off the protective film.
Remove the protective film from all parts of the appliance before using it for the first time.

Environmental protection and saving energy

Help protect the environment by using your appliance in a way that conserves resources and by disposing of reusable materials properly.

3.1 Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.

Sort the individual components by type and dispose of them separately.
Information about current disposal methods are available from your specialist dealer or local authority.

3.2 Saving energy
If you follow these instructions, your appliance will use less power.
Ensure that there is sufficient ventilation when cooking.

The appliance works more efficiently and with fewer operating noises.

Adjust the fan speed to the amount of steam produced during cooking.

The lower the fan speed, the less energy is consumed. Only use intensive mode when required. If cooking produces large amounts of steam, select a higher fan speed in good time.
The odors are distributed around the room less. Switch the appliance off when you are not using it.
The appliance does not consume any energy. Switch off the lighting if you no longer require it.
The lighting does not consume any energy. Clean or replace the filters at regular intervals.
The effectiveness of the appliance is increased. Put the cooking lid on.
The cooking vapors and condensation are reduced.

Operating modes

4.1 Air recirculation mode
The air which is drawn in is cleaned by the grease filters and an odor filter and conveyed back into the room.
To bind odors in circulating-air mode, you must install an odor filter. The different options for operating the appliance in circulating-air mode can be found in our catalog. Alternatively, ask your dealer. The required accessories are available from specialist retailers, from customer service, or from the Online Shop.

Familiarising yourself with your appliance

5.1 Controls
Use the remote control to set all of the functions of your appliance.
Tip: Align the remote control as precisely as possible to the infrared receiver for the LED display.

| Switch the appliance on or off
---|---
A| Switch on automatic mode
| Start up the appliance
| Shut down the appliance
| Increase the fan setting
| Decrease the fan setting
| Switch the lighting on or off
1| Depending on the appliance specifications
| Switch Home Connect on or off
| Reset the filter saturation indicator
1| Depending on the appliance specifications

5.2 LED display
Die LED-Anzeige zeigt eingestellte Werte und Funktionen.

1	Fan setting 1/grease filter saturation display
2	Fan setting 2/odour filter saturation indicator
3	Fan setting 3
4	Intensive mode 1
5	Intensive mode 2
6	Automatic mode /fan run-on time/interval ventilation
7	Home Connect
8	Infrared receiver

1 Depending on the appliance specifications

Accessories

You can buy accessories from the after-sales service, from specialist retailers, or online. Only use original accessories, as these have been specifically designed for your appliance. Accessories vary from one appliance to another. When purchasing accessories, always quote the exact product number (E no.) of your appliance. → Page 36 You can find out which accessories are available for your appliance in our catalog, in the online shop, or from our after-sales service. www.gaggenau.com

Accessories	Order number
Non-regenerable odor filter	AA200121
Regenerable odor filter	AA200122

Before using for the first time

Configure the settings for the initial start-up. Clean the appliance and accessories.

Basic operation

8.1 Switching on the appliance
Requirement: Align the remote control as precisely as possible to the infrared receiver for the LED display.

Press to switch on the appliance.
The appliance starts at fan setting 2.
The LED for fan setting 2 lights up in the LED display.
The appliance moves to the last saved position.

8.2 Switching off the appliance
Switch the appliance off when you are not using it.

Press ****to switch the appliance off.
The fan run-on is switched on, and LED 6 flashes in the LED display for the fan run-on.
The appliance moves into the fan run-on position.
The fan automatically switches off after approx. 10 minutes.
The appliance moves up as far as it will go.

8.3 Lift function
The appliance detects the last selected position and stores this automatically. When the appliance is next switched on, it moves into this position, provided no other position is set.
Note: Further settings relating to the position of the appliance are available in the Home Connect app.

Moving the appliance down

Press. **The appliance moves down.
Note:**
Briefly press ****to move the appliance down into the last saved position.
Press and hold for approx. ****seconds to move the appliance down as far as it will go.

Moving the appliance up

Press. **The appliance moves up.
Note:**
Briefly press ****to move the appliance up into the last saved position.
Press and hold ****for approx. 3 seconds to move the appliance up as far as it will go.

8.4 Selecting a fan setting

Press or . The LED for the set fan setting lights up in the LED display.

8.5 Switching on the intensive mode
If particularly strong odors or vapors develop, you can use intensive mode.
Note: Intensive mode 1 can be set in the Home Connect app.

Press repeatedly until LED 5 lights up in the LED display for intensive mode 2.
After approx. 6 minutes, the appliance automatically switches to fan setting

8.6 Switching off intensive mode

To select a fan setting of your choice, press.

Depending on the appliance specifications

8.7 Switching on the fan run-on
During the fan run-on, the appliance continues to run for a short time and then switches off automatically.
The fan run-on removes remaining odors and is used to dry the odor filter after the cooking process.

LED 1 for the fan setting lights up in the LED display. LED 6 flashes for the fan run-on.
The appliance switches off automatically after approx. 10 minutes.

8.8 Switching off the fan run-on

Press.
This temporarily stops the fan run-on.

8.9 Intermittent ventilation
With interval ventilation, the ventilation system switches on and off in the selected setting for the selected time.
Note: This function is only available via a mobile device with the Home Connect app.
If the interval ventilation is switched on, LED 6 continuously flashes in the LED display for the interval ventilation and the LED for the selected fan setting lights up.
As soon as the ventilation time ends, the LED for the fan setting you have selected goes out. LED 6 continues to flash.

8.10 Switch on automatic mode
The optimum fan setting is set automatically using a sensor.

Press .
In the LED display, LED 6 lights up for automatic mode.

8.11 Switching off automatic mode

Press .
The appliance switches to the fan setting that was previously set.
The ventilation is automatically ended when the sensor detects no further change in the room air quality.
Automatic mode runs for a maximum of four hours.
Note: If the automatic mode is ended using the button, the appliance moves to the run-on position. After approx. 10 minutes, the appliance switches off automatically and moves up as far as it will go.

8.12 Sensor control

In automatic mode, a sensor in the appliance detects the intensity of the cooking and roasting fumes. Depending on the setting of the sensor sensitivity, the optimum fan setting is automatically switched on. If the sensor control system reacts too weakly or too strongly, the setting for the sensor sensitivity may change.
Default setting: Fan setting 3
Lowest setting: Fan setting 1
Highest setting: Fan setting 5

8.13 Setting the sensor control
Requirement: The appliance is switched off.

Press and hold for approx. three seconds.
Press or change the setting. To cancel the setting, press.
To save the setting, press and hold for approx. three seconds. Or wait approx. 10 seconds until the setting is saved automatically.
A signal tone sounds as soon as the selected setting is saved.

8.14 Setting the saturation indicator
The saturation indicator must be adjusted depending on the filter used.
Requirement: The appliance is switched off.

Press and hold for approx. three seconds.
‒ To set circulating-air mode (non-regenerable filter), press / until LED 2 lights up in the LED display.
‒ To set circulating-air mode (non-regenerable filter), press / until LED 3 lights up in the LED display.
‒ To convert the electronic control back to operation without the air recirculation filter, press / until LED 1 lights up on the LED display.
To save the setting, press and hold for approx. three seconds. Or wait approx. 10 seconds until the setting is saved automatically.
To cancel the setting, press.
A signal tone sounds as soon as the selected setting is saved.

8.15 Resetting the saturation indicator
After cleaning the grease filter or after changing the odor filter, the saturation indicator can be reset.
Requirements

After the appliance has been switched off, LED 1 flashes in the LED display for the grease filter saturation display and/or LED 2 flashes for the saturation indicator for the odor filter.
A repeated signal tone sounds.
Press.
The saturation indicator is reset.

8.16 Switching on the lighting
The lighting can be switched on or off independently of the ventilation.

Press.
Note: Colour temperature settings are available in the Home Connect app provided the appliance has this function.

8.17 Switching off the lighting

Switch off the lighting.
8.18 Setting the brightness
Press and hold down.
Note: Colour temperature settings are available in the Home Connect app provided the appliance has this function.

8.19 Switching on the button tone
The button tones can be switched on.
Requirement: The appliance is switched off.

Press and hold for approx. three seconds. In the LED display, the LED for the setting that is currently selected lights up.
Press or until LED 1 lights up in the LED display. To cancel the setting, press.
To save the setting, press and hold for approx. three seconds. Or wait approx. 10 seconds until the setting is saved automatically.
A signal tone sounds as soon as the selected setting is saved.

8.20 Switching the button tone off
The button tones can be switched off.
Note: Signal tones for the appliance are always switched on and cannot be switched off. Requirement: The appliance is switched off.

Press and hold and for approx. three seconds.
In the LED display, the LED for the setting that is currently selected lights up.
Press or until LED 2 lights up in the LED display. To cancel the setting, press.
To save the setting, press and hold and for approx. three seconds. Or wait approx. 10 seconds until the setting is saved automatically.
A signal tone sounds as soon as the selected setting is saved.

8.21 Resetting the appliance to the factory settings
Requirement: If you reinstall the appliance after disassembly, you will need to reset the appliance to the factory settings so that the reference movement is carried out correctly.

Press and hold and and . a The reference movement is started and determines the correct actual position of the appliance with a reference switch.

Home Connect

This appliance is network-capable. Connecting your appliance to a mobile device lets you control its functions via the Home Connect app, adjust its basic settings and monitor its operating status. Home Connect services are not available in every country. The availability of the Home Connect function depends on the availability of Home Connect services in your country. You can find information about this at: www.home-connect.com.
To be able to use Home Connect, you must first set up the connection to the WLAN home network (Wi-Fi ) and to the Home Connect app.

Automatically connecting the appliance to the WLAN home network (Wi-Fi) → Page 31 ¡ Connecting the appliance to the WLAN home network (WiFi) manually → Page 31 The Home Connect app guides you through the entire login process. Follow the instructions in the Home Connect app to configure the settings. If the appliance is not connected to your home network, it functions as an appliance with no network connection and can still be operated via the display. 1

Tips

Please consult the documents supplied by Home Connect.
Please also follow the instructions in the Home Connect app.
Notes
Please note the safety precautions in this instruction manual and make sure that they are also observed when operating the appliance via the Home Connect app.
→ “Safety”, Page 24
Operating the appliance on the appliance itself always takes priority. During this time it is not possible to operate the appliance using the Home Connect app.
In networked standby mode, the appliance requires a maximum of 2 W.
If you need your device’s MAC address to connect to your home network, you can find this next to the rating plate → Page 36 inside the appliance. To do this, Remove the filter.

9.1 Automatically connecting the appliance to the WLAN home network (Wi- Fi)
If your router has a WPS function, you can connect the appliance to your WLAN home network (Wi-Fi) automatically.
Note: The appliance cannot be switched on during the connection process.
Press to cancel the process.
Requirements

Wi-Fi on the router is activated.
The appliance receives signals from the WLAN home network (Wi-Fi) at its installation location.
The Home Connect app is installed on your mobile device.
The appliance and the light are switched off.

1 Wi-Fi is a registered trademark of the Wi-Fi Alliance.

Press and hold the button until LED 7 flashes in the LED display.
Press. LED 1 and LED 7 flash in the LED display.
Press the WPS button on the router within the next 2 minutes. a If the connection has been established, the appliance automatically connects to the Home Connect app. LED 3 and LED 7 flash in the LED display.
If no connection can be established, the appliance automatically switches to the manual connection to the home network, and LED 2 and LED 7 flash in the LED display. Log the appliance manually into the home network or press in order to restart the login.
On your mobile device, follow the instructions for automatic network login. The login process is complete when LED 7 stops
flashing and remains continuously lit.

9.2 Manually connecting the appliance to the WLAN home network (Wi- Fi)
Note: The appliance cannot be switched on during the connection process. Press to cancel the process.
Requirement: The appliance and the light are switched off.

Press and hold the button until LED 7 flashes in the LED display.
Press twice to start logging into your home network manually.
LED 2 and LED 7 flash in the LED display.
Follow the instructions in the app.
If the connection has been established, the appliance automatically connects to the Home Connect app. LED 3 and LED 7 light up in the LED display.
On your mobile device, follow the instructions for manually logging into your network.
The login process is complete when LED 7 stops flashing and remains continuously lit.

9.3 Connecting the appliance to the Home Connect app
Requirements

The Home Connect app is installed on your mobile device.
The Home Connect app is opened.

Press and hold the button until LED 3 and LED 7 flash in the LED display.
Follow the instructions for the Home Connect app on the mobile device.
The login process is complete when LED 7 stops flashing and remains continuously lit.

Hob-based hood control
9.4 Software update
Your appliance’s software can be updated using the software update function, e.g. for the purposes of optimization, troubleshooting or security updates. To do this, you must be a registered Home Connect user, have installed the app on your mobile device, and be connected to the Home Connect server. As soon as a software update is available, you will be informed via the Home Connect app and will be able to start the software update via the app. Once the update has been successfully downloaded, you can start installing it via the Home Connect app if you are in your local area network. The Home Connect app will inform you once the installation is successful.

Notes

You can continue to use your appliance as normal while updates are downloading. Depending on your personal settings in the app, software updates can also be set to download automatically.
We recommend that you install security updates as soon as possible.

9.5 Resetting the connection
Saved connections to the home network and to Home Connect can be reset.

Press and hold until LED 7 goes out in the LED display. An audible signal sounds.

9.6 Remote diagnostics
Customer Service can use Remote Diagnostics to access your appliance if you contact them, have your appliance connected to the Home Connect server and if Remote Diagnostics is available in the country in which you are using the appliance. Tip: For further information and details about the availability of Remote Diagnostics in your country, please visit the service/support section of your local website: www.home-connect.com

9.7 Data protection
Please see the information on data protection.
The first time your appliance is registered on a home network connected to the Internet, your appliance will transmit the following types of data to the Home Connect server (initial registration):

Unique appliance identification (consisting of appliance codes as well as the MAC address of the Wi-Fi communication module installed).
Security certificate of the Wi-Fi communication module (to ensure a secure data connection).
The current software and hardware version of your appliance.
Status of any previous reset to factory settings.

This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the first time. Note: Please note that the Home Connect functions can only be utilized with the Home Connect app. Information on data protection can be retrieved in the Home Connect app.

9.8 Declaration of Conformity
Gaggenau Hausgeräte GmbH hereby declares that the appliance with Home Connect functionality meets the essential requirements and other relevant provisions of Directive 2014/53/EU.
A detailed RED Declaration of Conformity can be found online at www.gaggenau.com among the additional documents on the product page for your appliance.

2.4 GHz band: 100 mW max.
5 GHz band: 100 mW max.

| BE| BG| CZ| DK| DE| EE| IE| EL
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ES| FR| HR| IT| CY| LV| LT| LU
HU| MT| NL| AT| PL| PT| RO| SI
SK| FI| SE| UK| NO| CH| TR|

Hob-based hood control

You can connect your appliance to a suitable hob and, in this way, control the functions of your appliance via the hob.
You have the following options for connecting the appliances with each other:

Connecting the appliance via the Home Connect app. If both appliances are Home Connect-compatible, they can be connected using the Home Connect app. Follow the instructions in the app.
Connecting appliances directly with each other.
Connecting appliances via the Wi-Fi home network.

Note: Please note the safety precautions in the instruction manual for your appliance and ensure that they are also observed when operating the appliance via the hob-based hood control.
Tip: Operating your appliance always takes priority. It is not possible to use the hood controls on the hob during this time.

10.1 Connecting directly
Requirements

Your appliance is now switched off.
Before connecting the appliances, reset all connections to your home network or other appliances. If your appliance is connected directly to the hob, it cannot be connected to your home network as well and you will not be able to use Home Connect.

Note: Refer to the section entitled “Hob-based hood control” in the instruction manual for your hob. Switch on the hob and select the search mode.
Press and hold the button until the LED for Home Connect flashes in the LED display. a The appliance is connected to the hob if the LED for Home Connect no longer flashes and lights up permanently.

10.2 Connecting via your home network

Follow the instructions in → “Automatically connecting the appliance to the WLAN home network (Wi-Fi)”, Page 31 or → “Manually connecting the appliance to the WLAN home network (Wi-Fi)”, Page 31.
As soon as the appliance is connected to the home network, establish the connection to the hob via the Home Connect app.
Follow the instructions on your mobile device.

Cleaning and servicing

To keep your appliance working efficiently for a long
time, it is important to clean and maintain it carefully.
11.1 Cleaning products
You can obtain suitable cleaning products from the aftersales service or the online shop.
WARNING ‒ Risk of electric shock!
Ingress of moisture can cause an electric shock.

Before cleaning, pull out the mains plug or switch off the fuse in the fuse box.
Do not use steam- or high-pressure cleaners to clean the appliance.

WARNING ‒ Risk of burns!
The appliance will become hot during operation.

Allow the appliance to cool down before cleaning it.
ATTENTION!
Unsuitable cleaning products may damage the surfaces of the appliance.
Do not use harsh or abrasive detergents.
Do not use cleaning products with high alcohol content.
Do not use hard scouring pads or cleaning sponges.
Do not use any special cleaners for cleaning the appliance while it is hot.
Only use glass cleaners, glass scrapers, or stainless steel care products if recommended in the cleaning instructions for the relevant part.
Wash sponge cloths thoroughly before use.

11.2 Cleaning the stainless steel surfaces

Observe the information regarding the cleaning agents. → “Cleaning products”, Page 33
Clean using a sponge cloth and hot soapy water in the direction of the finish.
Dry with a soft cloth.
Apply a thin layer of the stainless steel cleaning product with a soft cloth.

Tip: You can obtain stainless steel cleaning products from after-sales service or online shop.

11.3 Cleaning painted surfaces

Observe the information regarding the cleaning agents. → “Cleaning products”, Page 33
Clean using a sponge cloth and hot soapy water in the direction of the finish.
Dry with a soft cloth.

11.4 Cleaning aluminum

Observe the information regarding the cleaning agents. → “Cleaning products”, Page 33
Clean with a soft cloth and glass cleaner.

11.5 Cleaning plastic

Observe the information regarding the cleaning agents. → “Cleaning products”, Page 33
Clean with a soft cloth and glass cleaner.

11.6 Cleaning glass

Observe the information regarding the cleaning agents. → “Cleaning products”, Page 33
Clean with a soft cloth and glass cleaner.

11.7 Cleaning controls
WARNING ‒ Risk of electric shock!
Penetrating moisture may cause an electric shock.
▶ Do not use wet sponge cloths.

Observe the information regarding the cleaning agents. → “Cleaning products”, Page 33
Clean using a damp sponge cloth and hot soapy water.
Dry with a soft cloth.

Cleaning and servicing
11.8 Cleaning grease filters in the dishwasher

The grease filters filter the grease from the cooking vapor. Regularly cleaned grease filters guarantee a high level of grease removal.
WARNING ‒ Risk of fire!
Fatty deposits in the grease filters may catch fire.

Clean the grease filters regularly.
ATTENTION!
The grease filters may become damaged if they are squeezed.
Do not squeeze the grease filters.

Note: When cleaning the grease filter in the dishwasher, light discoloration may occur. This discoloration has no effect on the performance of the metal grease filters.
Requirement: The grease filters have been removed.

Observe the information regarding the cleaning agents. → “Cleaning products”, Page 33
Place the grease filters loosely into the dishwasher. Do not clean heavily soiled grease filters with utensils.
Use special grease solvents for stubborn dirt. You can obtain grease solvents from after-sales service or the online shop.
Start the dishwasher. Select a temperature of no more than 70 °C..
Allow the grease filters to drain.

11.9 Cleaning grease filters manually
The grease filters filter the grease from the cooking vapor. Regularly cleaned grease filters guarantee a high level of grease removal.
WARNING ‒ Risk of fire!
Fatty deposits in the grease filters may catch fire.
▶ Clean the grease filters regularly.

Requirement: The grease filters have been removed.

Observe the information regarding the cleaning agents. → “Cleaning products”, Page 33
Soak the grease filter in hot soapy water. Use special grease solvents for stubborn dirt. You can obtain grease solvents from after-sales service or the online shop.
Use a brush to clean the grease filters.
Rinse the grease filters thoroughly. Allow the grease filters to drain.

11.10 Fitting grease filters
ATTENTION!
Falling grease filters may damage the hob below.
Grip below the grease filter with one hand.

Fit the grease filters.
Fold the grease filters upwards and engage the locks.
Make sure that the locks engage.
Close the filter cover.
Make sure that the filter cover locks engage correctly.

11.11 Odour filter for recirculating air mode
You can obtain odor filters from the after-sales service or the online shop. Only use original odour filters. → “Accessories”, Page 28

Replacing the odor filter
Requirement: The grease filters have been removed.

Remove the odor filter.
Remove the new odor filter from the packaging.
Insert the odor filter.c
Insert the odour filter in the correct direction.
→ “Fitting grease filters”, Page 34.

11.12 Replacing the batteries in the remote control

WARNING ‒ Risk of injury!
Children may swallow batteries.

Keep batteries out of the reach of children.
Keep an eye on any children when you are replacing batteries. Batteries may explode.
Do not charge the batteries.
Do not short-circuit the batteries.
Do not throw batteries into a fire.

ATTENTION!
Improper handling of batteries.

Do not short-circuit the terminals.
Use the specified type of batteries only.
Do not use different battery types together.
Do not use new and used batteries together.
Do not use rechargeable batteries. Leaking batteries may damage the remote control.
Remove the batteries if you are not using the remote control.
Safely dispose of the empty or defective batteries in an environmentally friendly manner.

Remove the cover.
Remove the empty batteries.
Insert the new batteries (3 V CR 2032).
Close the cover.
Dispose of the empty batteries in an environmentally friendly manner.

Troubleshooting

You can rectify minor faults on your appliance yourself. Read the troubleshooting information before contacting the aftersales service. This will avoid unnecessary costs.

WARNING ‒ Risk of injury!
Improper repairs are dangerous.

Repairs to the appliance should only be carried out by trained specialist staff.
If the appliance is defective, call Customer Service.

WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.

Repairs to the appliance should only be carried out by trained specialist staff.
Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be replaced by trained specialist staff.

12.1 Malfunctions

Fault	Cause and troubleshooting
The appliance is not working.	The mains plug of the power cord is not plugged

in.
▶ Connect the appliance to the power supply.
The lighting does not work.| Different causes are possible.
▶ Call the after-sales service.
→ “Customer Service”, Page 36
▶ Defective LED lights may be replaced by the manufacturer, their customer service or a qualified technician (electrician) only.
The remote control not working.| The batteries are flat.
▶ → “Replacing the batteries in the remote control”, Page 34
In the LED display, the LEDs flash one to five times after the appliance is switched off.| The batteries are almost empty.
▶ → “Replacing the batteries in the remote control”, Page 34
The lighting automatically switches on as soon as the appliance is connected to the power supply.| The demo mode is switched on.
▶ Press and hold for approx. three seconds.
LED 1 flashes in the LED display.| The grease filters are saturated.
▶ → “Cleaning grease filters in the dishwasher”, Page 34
▶ → “Cleaning grease filters manually”, Page 34
LED 2 flashes in the LED display.| The odor filters are saturated.
▶ Change the odor filter. → Page 34
Once the appliance has been connected to the power supply, the lighting switches on automatically.| Demo mode is activated.
▶ To deactivate demo mode, press and hold for approx. for 3 seconds.
Unusual noises when the appliance moves up or down.| Cables may be damaged.
▶ Call the after-sales service.
→ “Customer Service”, Page 36
A signal tone sounds three times.| The reference movement was not carried out.
▶ Start the reference movement with and.
The appliance is not working after the reference movement.| The distance from the ceiling to the upper edge of the appliance is greater than 120 cm.
▶ Readjust the cables to a maximum of 120 cm and reset the appliance to the factory settings.

Customer Service

If you have any queries on use, are unable to rectify faults on the appliance yourself or if your appliance needs to be repaired, contact Customer Service. Function-relevant genuine spare parts according to the corresponding Ecodesign Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Economic Area.
Note: Under the terms of the manufacturer’s warranty the use of Customer Service is free of charge. Detailed information on the warranty period and terms of the warranty in your country is available from our aftersales service, your retailer or on our website. If you contact Customer Service, you will require the product number (E-Nr.) and the production number (FD) of your appliance. The contact details for Customer Service can be found in the enclosed Customer Service directory or on our website.

13.1 Product number (E-Nr.) and production number (FD)
You can find the product number (E-Nr.) and the production number (FD) on the appliance’s rating plate.
Depending on the model, the rating plate can be found:

Inside the appliance (remove grease filters for access).
On top of the appliance.
Make a note of your appliance’s details and the Customer Service telephone number to find them again quickly.

Disposal

Find out here how to dispose of old appliances correctly.
14.1 Disposing of old appliance
Valuable raw materials can be reused by recycling.

Unplug the appliance from the mains.
Cut through the power cord.
Dispose of the appliance in an environmentally friendly manner. Information about current disposal methods are available from your specialist dealer or local authority.

This appliance is labeled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment – WEEE). The guideline determines the framework for the return and recycling of used appliances as applicable throughout the EU.

14.2 Disposing of batteries
Batteries should be recycled in an environmentally friendly manner. Do not dispose of the batteries in the household rubbish.

Dispose of batteries in an environmentally friendly manner.
Only for EU countries:

According to the European Guideline 2006/66/EC, defective or used battery packs/batteries must be collected separately and disposed of in an environmentally correct manner.

Installation instructions

Observe this information when installing the appliance.

15.1 Included with the appliance
After unpacking all parts, check for any damage in transit and completeness of the delivery.

15.2 Safety clearances
Comply with the safety clearances for the appliance.

Flush installation
Note: Depending on the cooking method, residual moisture may escape from the appliance even after use. We, therefore, recommend treating the recess in the ceiling with paint that prevents mold formation.

15.3 Dimensions
You will find the dimensions of the appliance here

Installation instructions

15.4 Secure installation
Follow these safety instructions when installing the appliance.
WARNING ‒ Risk of suffocation!
Children may put packaging material over their heads or wrap themselves up in it and suffocate.

Keep packaging material away from children.
Do not let children play with packaging material.

WARNING ‒ Risk of fire!
Grease deposits in the grease filter may catch fire.

The specified safety clearances must be complied with in order to prevent a build-up of heat.
Observe the specifications for your cooking appliances. If the installation instructions for the cooking appliances specify a different clearance, the larger of the two must always be provided for. If gas hobs and electric hobs are operated together, the largest specified clearance applies.
Grease deposits in the grease filter may catch fire.
Never work with naked flames close to the appliance (e.g. flambéing).
Do not install the appliance near a heat-producing appliance for solid fuel (e.g. wood or coal) unless a closed, non-removable cover is available. There must be no flying sparks.

WARNING ‒ Risk of injury!
Components inside the appliance may have sharp edges.

Wear protective gloves.
The appliance may fall down if it has not been properly fastened in place.
All fastening components must be fixed firmly and securely in place.
The appliance is heavy.
To move the appliance, two people are required.
Use only suitable tools and equipment.
The appliance is heavy.
The appliance must not be fitted directly onto plasterboard or similar lightweight materials.
To ensure correct installation, you must use a material that is sufficiently stable and suitable for both the structural conditions and the weight of the appliance.
Changes to the electrical or mechanical assembly are dangerous and may lead to malfunctions.
Do not make any changes to the electrical or mechanical assembly. If appliances supported by cables oscillate, this may overload the fastening elements. The appliance may fall down.
Do not do anything that makes the appliance oscillate. The oscillating movement of the appliance may result in injury.
Do not do anything that makes the appliance oscillate.
When moving the appliance up and down, leave sufficient distance to the appliance. Damaged cables may crack.
In the case of damaged cables or unusual noises during the upward or downward movement, the appliance must no longer be used.

ATTENTION!
Damaged cord or spring fracture in the cord’s unwinding unit.

The appliance must no longer be used.

WARNING ‒ Risk of burns!
Objects left on the hob may tip over when the filter cover is opened. This may cause burns.

Clear the hob before opening the filter cover.

WARNING ‒ Risk of injury!
The filter cover may swing out.

Open the filter cover slowly.
Take hold of the filter cover after opening it until it no longer swings out.
Close the filter cover slowly.
Risk of injury when opening and closing the hinges.
Keep your hands away from the hinges.

WARNING ‒ Risk of electric shock!
Sharp-edged components inside the appliance may damage the connecting cable.

Do not kink or trap the connecting cable.
If the appliance or the power cord is damaged, this is dangerous.
Never operate a damaged appliance.
Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box.
Call customer services. → Page 36 Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist staff.
Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be replaced by trained specialist staff. Improper installation is dangerous.
Connect and operate the appliance only in accordance with the specifications on the rating plate.
Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
The protective conductor system of the domestic electrical installation must be properly installed.
Never equip the appliance with an external switching device, e.g. a timer or remote control.
When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent electrical installation according to the conditions of Overvoltage Category III and according to the installation regulations.
When installing the appliance, check that the power cable is not trapped or damaged.

ATTENTION!
There is a risk of damage to the appliance if the cable is coiled up.

Always secure the cable firmly using the strain relief so that it does not coil up fully in the appliance.

15.5 Information on the installation situation

Install this appliance on the kitchen ceiling or a stable suspended ceiling.
To install additional special accessory parts, observe the enclosed installation instructions.
Recommended ceiling height up to 3.50 m.
The appliance finds it more difficult to draw in the cooking vapors the further away they are from the hotplate. For optimum performance, a maximum distance of 1500 mm is recommended.
The width of the extractor hood must correspond at least with the width of the hob.
To optimally detect the cooking vapors, install the appliance in the middle of the hob.
When securing cables, ensure that the maximum distance between the frame cover and the top edge of the appliance is 1.20 m.

15.6 Instructions for the electrical connection
In order to safely connect the appliance to the electrical system, follow these
instructions.
WARNING ‒ Risk of electric shock!
It must always be possible to disconnect the appliance from the electricity supply. The appliance must only be connected to a protective contact socket that has been correctly installed.

The mains plug for the mains power cable must be easily accessible after the appliance is installed.
If this is not possible, an all-pole isolating switch must be integrated into the permanent electrical installation according to the conditions of overvoltage category III and according to the installation regulations.
The permanent electrical installation must only be wired by a professional electrician. We recommend installing a residual-current circuit breaker (RCCB) in the appliance’s power supply circuit. Sharp-edged components inside the appliance may damage the connecting cable.
Do not kink or trap the connecting cable.
The connection data can be found on the rating plate. → Seite 36
The connecting cable is approx. 1.30 m long.
This appliance complies with the EC interference suppression regulations.
The appliance corresponds to protection class 1. You should therefore only use the appliance with a protective earth connection.
Do not connect the appliance to the power supply during installation.
Ensure that protection against contact is guaranteed during installation.
Only a licensed professional may connect appliances without plugs. They are subject to the requirements of the local electricity provider.

15.7 General information
Follow these general instructions during the installation.

For the installation, observe the currently valid building regulations and the regulations of the local electricity and gas suppliers.
When discharging the exhaust air, the official and legal regulations, such as the regional building code., must be observed.
In order to freely access the appliance for servicing, select an easy-to-reach installation site.
The surfaces of the appliance are sensitive. Avoid damaging them during installation.

15.8 Installation
Checking the ceiling

Check whether the ceiling is horizontal and adequately load-bearing. The max. weight of the appliance is 80 kg.
Do not fit the appliance directly onto the plasterboard (or similar lightweight materials) in a suspended ceiling.
Drill the hole depth in accordance with the length of the screws.
Use the enclosed screws are suitable only for concrete ceilings.
Install the appliance with a fixing material that is sufficiently stable and has been adjusted accordingly for both the structural conditions and the weight of the appliance.
Check the cut-out area for existing cables of other appliances.

Preparing the ceiling

Cover the hob to prevent damage.
Determine the position of the frame and thereby the middle based on the position of the hob.
Ensure that there are no electrical wires, gas pipes, or water pipes in the area where holes are to be drilled.
Drill four holes with a diameter of 6 mm for the fixing.
Drill the hole depth in accordance with the length of the screws.

Fitting the frame

Screw the two opposite screws into the ceiling until they protrude out of the ceiling by approx. 7 mm. Note the correct position of the screws and the frame.
Guide the frame through the screws on the ceiling.
Move the frame so that the screws lock into place in the keyhole openings and can be screwed in tightly.
Align the frame and use two screws to secure it in place.
Place a scissor lift table or another suitable device under the appliance. Do not place the scissor lift table on the hob.
Position the appliance on the scissor lift table so that the appliance is on the frame. Do not place the appliance on the grease filters as these could be damaged.
Leave a gap of at least 700 mm between the hob and the lower edge of the appliance. When securing cables, ensure that the maximum distance between the frame cover and the top edge of the appliance is 1.20 m.

Connecting the appliance

Pull the protective tube over the on-site cable. Shorten the protective tube if necessary.
Insert the on-site cable into the terminal plug.
Thread the 4 cables into the lock nuts. To avoid damaging the appliance’s limit switch, do not insert the lock nuts into the openings.
To protect against scratches, position a spacer on the appliance and place the frame cover on top of it.
Thread the cables through the openings of the frame cover.
ATTENTION!
There is a risk of damage to the appliance if the cable is coiled up.
Always secure the cable firmly using the strain relief so that it does not coil up fully in the appliance.
Thread the cable on the appliance through the opening in the frame cover and use the strain relief supplied to secure it.
Undo the strain relief on the cable on the appliance and pull out the cable.
Remove the strain relief fitted at the factory.
Put the strain relief to one side.
Thread the four cables into the cable tensioner and apply equal tension. Do not shorten the cables.
Readjust the cables. To do this, relieve the load on the appliance, loosen the cable tensioner and push the cables up.
Thread the four enclosed cable clamps and secure in place approx. 20 mm in front of the cable tensioner. Tighten the screws by hand.
Align the appliance using a spirit level.
Remove the protective film from the appliance. Carefully remove the protective film around the cables so that the appliance’s limit switch is not damaged.
Place the scissor lift table or another suitable device under the appliance. The appliance hangs on the cables from the ceiling.
Pull the cable on the appliance out completely.
ATTENTION!
There is a risk of damage to the appliance if the cable is coiled up.
▶ Always secure the cable firmly using the strain relief so that it does not coil up fully in the appliance.
Insert the cable on the appliance into the terminal plug and place it in the strain relief.
Close the cable cover.
Carefully lift the frame cover.
Place the ends of the cable behind the frame cover.
Securely tighten the frame cover with the lock nuts. Do not use a tool to avoid damaging the frame cover.
Remove the spacer from the appliance.
Connect a power supply.
To start the reference movement, press the button on the remote control.

The reference movement determines the correct actual position with a reference switch. The appliance moves up.

If the appliance has moved up as far as it will go, press the button on the remote control.
The appliance moves down.
The reference movement ends when the appliance has moved down as far as it will go.

Fitting the filter cover
WARNING ‒ Risk of injury!
Components inside the appliance may have sharp edges.

Wear protective gloves.
Risk of injury when opening and closing the hinges.
Keep your hands away from the hinges.

Adjust the appliance height on the remote control using the button and the button.
If you have not carried out a reference movement, the appliance automatically moves up and down as far as it will go.
Open the hinges on the filter cover. ****
Tighten the fastening screws on the hinges.
Connect the cable on the appliance for the lighting.
Close the cover on the cable duct.
Remove the grease filters. To avoid causing damage, do not bend the grease filters.
Open the odor filter cartridge.
Unpack the odor filter.
Insert the odor filter. Insert the odor filter in the correct direction.
Fit the grease filters.
To avoid causing damage, do not bend the grease filters.
Swing the filter cover up and ensure that it engages.

Removing the appliance
WARNING ‒ Risk of injury!
Components inside the appliance may have sharp edges.
Wear protective gloves.

Cover the hob to prevent damage.
Press the button on the remote control. The appliance moves down as far as it will go.
Place a scissor lift table or another suitable device under the appliance. Do not place the scissor lift table on the hob.
Move the scissor lift table up until the tension on the appliance cables is removed.
Notes
Position the appliance on the scissor lift table so that the appliance is on the frame. In order not to damage the grease filters, do not set the appliance down on the grease filters.
Disconnect the appliance from the power supply.
To protect against scratches, place the spacer on the appliance.
Carefully loosen the screws on the frame cover. Do not use any tools.
Note: In order to prevent damage to the limit switch, ensure that lock nuts do not fall into the opening in the appliance.
Place the frame cover down carefully.
Open the cable cover at the side using a screwdriver.
Remove the cable on the appliance from the terminal plug and the strain relief.
ATTENTION!
There is a risk of damage to the appliance if the cable is coiled up.
Always secure the cable firmly using the strain relief so that it does not coil up fully in the appliance. Secure the cable on the appliance using the strain relief so that it does not coil up.
Remove the on-site cable from the terminal plug and remove the protective tube.
Loosen the four cable clamps.
Open the cable tensioner and pull out the cables.
Thread the cables out of the frame cover.
ATTENTION!
There is a risk of damage to the appliance if the cable is coiled up.
Always secure the cable firmly using the strain relief so that it does not coil up fully in the appliance.
Thread the cable on the appliance through the opening in the frame cover and use the strain relief to secure it.
Remove the diagonally opposite screws on the frame.
Loosen the two other diagonally opposite screws.
Move the frame and remove it.
Note: If you reinstall the appliance, you will need to reset the appliance to the factory settings → Page 30.

Gaggenau Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München
GERMANY
www.gaggenau.com
Valid within Great Britain:
Imported to Great Britain by
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton, Milton Keynes
MK12 5PT
United Kingdom