Senseo Quadrante HD7865/00 Coffee Maker User Manual
- June 16, 2024
- Senseo
Table of Contents
Senseo Quadrante HD7865/00 Coffee Maker
Introduction
Congratulations on your purchase and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.
SENSEO® coffee system
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Make your coffee moments truly special with SENSEO®. This unique system combines the easy-to-use Philips SENSEO® coffee machine with the specially developed Douwe Egberts SENSEO® coffee pods, giving you a full, smooth coffee with a delicious foam layer.
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To ensure a smooth and full coffee taste, you should keep the following things in mind:
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Clean cold water
Use clean cold water every day. If you have not used the coffee machine for one day, you have to flush it with clean cold water before you use it again. To flush the machine, fill the water reservoir with clean cold water, place a bowl or 2 cups under the coffee spout and press the 2-cup button a few times to brew hot water until the water reservoir is empty. -
Fresh coffee pods
Use the SENSEO® coffee pods that have been specially developed by Douwe Egberts for your SENSEO® coffee machine for a full, round taste. -
Clean machine
Clean and descale the Philips SENSEO® coffee machine regularly. For more information on why it is important to descale, when to descale and how to descale or which descaler to use, visit our website at www.philips.com /descale-senseo.
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Important: Read this user manual carefully before you use the machine and save it for future reference.
Danger: Never immerse the machine in water or any other liquid.
Warning
- Connect the machine to an earthed wall socket.
- Check if the voltage indicated on the bottom of the machine corresponds to the local mains voltage before you connect the machine.
- This machine can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the machine in a safe way and understand the hazards involved. Children shall not play with the machine. Cleaning and user maintenance shall not be made by children unless they are 8 years and above and supervised.
- Keep the machine and its cord out of the reach of children aged less than 8 years.
- Do not use the machine if the plug, the mains cord or the machine itself is damaged.
- If the mains cord is damaged, you must have it replaced by Philips, a service centre authorised by Philips or similarly qualified persons in order to avoid a hazard.
Caution
- Always return the machine to a service centre authorised by Philips for examination or repair. Do not attempt to repair the machine yourself, otherwise your guarantee becomes invalid.
- After unpacking the machine, never put your SENSEO® machine on its side. Always keep it in upright position, also during transport.
- Never put normal ground coffee or use torn pods in the SENSEO® machine, as this causes it to become blocked.
- Always make sure the spout, drip tray and coffee collector are in place when brewing coffee.
- Always put the machine on a flat and stable surface. – Do not use the machine in combination with a transformer, as this could cause hazardous situations. – Do not place the appliance on a hotplate, directly next to a hot oven, heater or similar source of heat. – Never let the machine operate unattended.
- Descale the machine at least every 3 months. Not doing so may cause the machine to stop working properly. In this case, repair is not covered under your warranty.
- Do not use the machine at altitudes higher than 2200 metres above sea level.
- Do not keep the appliance at temperatures below 0°C. Water left in the heating system may freeze and cause damage.
- Never pour any other liquid than clean cold water into the water reservoir.
- This machine is intended for normal household use only. It is not intended for use in environments such as staff kitchens of shops, offices, farms or other work environments. Nor is it intended to be used by clients in hotels, motels, bed and breakfasts and other residential environments.
Compliance with standards
- This appliance complies with all applicable standards and regulations regarding exposure to electromagnetic fields.
- The energy consumption of this machine in off mode is less than 1 watt.
- This means that this machine complies with European Directive 2005/32/EC, which sets the ecological design requirements for energy-using products.
Ordering accessories
- To buy accessories or spare parts, visit www.shop.philips.com/service or go to your Philips dealer. You can also contact the Philips Consumer Care Centre in your country (see the worldwide guarantee leaflet for contact details).
Recycling
- This symbol means that this product shall not be disposed of with normal household waste (2012/19/EU) (Fig. 1).
- Follow your country’s rules for the separate collection of electrical and electronic products. Correct disposal helps prevent negative consequences for the environment and human health.
Guarantee and support
- If you need information or support, please visit www.philips.com/support or read the separate worldwide guarantee leaflet.
The purchase of the Philips SENSEO® coffee machine does not exhaust any of the rights of D.E Masterblenders 1753 or Philips under any of their patents nor does it confer upon the purchaser a licence under these patents.
Frost-free storage
- If you already used the coffee machine and have therefore already flushed it with water, you may only use and store it in a frost-free place to prevent it from becoming damaged.
Troubleshooting
This chapter summarises the most common problems you could encounter with the machine. If you are unable to solve the problem with the information below, visit www.philips.com/support for a list of frequently asked questions or contact the Consumer Care Centre in your country.
Problem| Cause| Solution
I got no or very little coffee when I used the machine for the first time.|
You did not flush the machine before first use.| Flush the machine before
first use. When the machine has emptied a complete water reservoir, you can
start to make a new coffee.
The light in the on/off button flashes slowly.| The machine is heating up.| If
this takes longer than two minutes, contact the Philips Consumer Care Centre
in your country.
The light in the on/off button flashes quickly.| There is not enough water in
the water reservoir.| Fill the water reservoir and make sure you place the
water reservoir properly into the machine.
| The float in the water reservoir may be stuck.| Empty the water reservoir
and shake it a few times to release the float. Clean the water reservoir with
hot water and some washing-up liquid or in the dishwasher. If these solutions
do not solve the problem, contact the Philips Consumer Care Centre in your
country.
The coffee is not hot enough.| You have used the machine for a longer period
without descaling.| Perform the descaling procedure as described in chapter
CALC.
The coffee temperature in the cup decreases quickly.| Do not use cups that are
too large or have thick walls.| Use thin-walled cups. Thin-walled cups absorb
less heat from the coffee than thick-walled cups. You can preheat the coffee
machine and cup by brewing a cup of hot water first without placing a coffee
pod in the pod holder.
I cannot open the lid.| A temporary vacuum has developed under the lid.|
Switch off the coffee machine. Pull up the lever and wait 24 hours before you
open the lid. You may need to use some force. Always make sure the pod holders
are clean and the sieve is not clogged to prevent a vacuum.
The coffee machine produces less coffee than before.| Perhaps the sieve in the
centre of the pod holder is clogged.| If the sieve is clogged, use a washing-
up brush to unclog the sieve. If you cannot unclog it properly with the
washing-up brush, put the pod holder in the machine and descale the machine.
Descale the machine (see chapter CALC).
| HD7864: Perhaps the strength select switch is set to strong coffee.| Set the
switch to mild coffee to get a normal amount of coffee.
I cannot close the lid properly.| Perhaps a used coffee pod is sticking to the
water distribution disc.| If this is the case, remove the used pod.
The coffee is not strong enough.| You may not have used the right number of
pods or may have pressed the wrong button.| Use 1 pod in combination with the
1-cup pod holder and the 1-cup button. Use 2 pods in combination with the
2-cup pod holder and the 2-cup button.
| The pod(s) may not have been placed in the pod holder properly.| Place the
coffee pod(s) properly in the centre of the pod holder, to prevent water from
escaping along the edge of the pod(s). When you use two coffee pods on top of
each other, make sure that the convex sides of both pods point downwards and
press the pods lightly into the pod holder. Make sure that the coffee in the
pod is distributed evenly.
| You may have used the same pod twice| Place a new pod in the pod holder to
brew a fresh cup of coffee.
| Perhaps you need a different flavour.| If you prefer a more robust flavour,
Senseo® coffee pods with a stronger blend are available.
| HD7866, HD7864: Perhaps the strength select switch is set to mild coffee.|
Set the strength select switch to strong coffee.
The coffee is too strong.| Perhaps you need a different flavour.| If you
prefer a milder flavour, Senseo® coffee pods with a milder blend are
available.
| HD7866, HD7864: Perhaps the strength select switch is set to strong coffee.|
Set the strength select switch to mild coffee.
Water leaks from the coffee machine.| You have not
closed the lid
properly.
| Close the lid properly and lock the
lever.
| You overfilled the
water reservoir.
| Do not fill the water reservoir beyond
MAX level.
| The sieve in the centre of the pod holder may be clogged.| Check the pod
holder. If the sieve is clogged, use a washing-up brush to un-clog the sieve.
If you cannot clean it prop-erly with the washing-up brush, put the pod holder
in the machine and descale the machine (see chapter ‘Descaling’).
| The sealing ring may be stuck under the edge of the distribution disc.|
Check if the sealing ring is stuck under the edge of the distribution disc. If
it is, pull it out from under the distribution disc carefully.
| The machine has been stored in a room that was not frost-free.| Contact the
Philips Consumer Care Centre in your country
| Water drops on the worktop may be the result of placing the water reservoir
or removing and removing used pod(s).| Check if the water drops on the worktop
are not the result of placing or removing the water reservoir or removing used
coffee pods. Make sure that you do not remove the water reservoir when the
coffee machine is heating up. This may cause water that normally ends up in
the water reservoir to leak out of the machine.
| | In all other cases, contact the Philips Consumer Care Centre in your
country.
Tips and instructions
- Flushing: Flush the machine before you brew the first cup of coffee or if you have not used it for three days. The machine switches off automatically.
- Height-adjustable drip tray: You can adjust the height of the drip tray to the height of your coffee cup.
- Strength select (HD7866, HD7864): You can choose between strong coffee and mild coffee.
- Cleaning: Never use scouring pads, abrasive cleaning agents or aggressive liquids such as petrol or acetone to clean the appliance.
- Descaling: Descale your SENSEO® coffee machine at least every 3 months. Use Senseo descaler (HD7012, HD7011) only. The descaling procedure consists of 2 descaling and 2 flushing cycles. Press the 2-cup button to descale or flush and repeat this until the water reservoir is empty. Replace the used coffee pod for another used coffee pod after the first descaling cycle. Do not interrupt the descaling procedure. For more information on why it is important to descale, when to descale and how to descale or which descaler to use, visit our website at www.philips.com/descale-senseo.
FAQs
What is the Senseo Quadrante HD7865/00 Coffee Maker?
The Senseo Quadrante HD7865/00 is a coffee maker that allows you to brew delicious coffee with the convenience of coffee pods.
How does the Senseo Quadrante HD7865/00 work?
The Senseo Quadrante HD7865/00 uses coffee pods, and with a simple push of a button, it brews a cup of coffee by forcing hot water through the pod.
Can I use any coffee pods with the Senseo Quadrante HD7865/00?
No, it is designed to work specifically with Senseo coffee pods for optimal results.
Is the Senseo Quadrante HD7865/00 easy to clean?
Yes, the removable parts of the machine are dishwasher safe, making cleanup a breeze.
What is the capacity of the water reservoir in the Senseo Quadrante HD7865/00?
The water reservoir can hold up to 1.2 liters of water, allowing you to brew multiple cups without refilling frequently.
Can I adjust the strength of the coffee brewed by the Senseo Quadrante HD7865/00?
Yes, you can choose between two cup sizes, which will affect the strength of your coffee.
How long does it take to brew a cup of coffee with the Senseo Quadrante HD7865/00?
The machine can brew a cup of coffee in under a minute, providing you with a quick caffeine fix.
Does the Senseo Quadrante HD7865/00 have a milk frother for making specialty coffee drinks?
No, this model does not have a milk frother. It is primarily designed for brewing regular coffee.
Is the Senseo Quadrante HD7865/00 suitable for large gatherings?
It is ideal for personal use or small groups, as it brews one cup at a time.
Can I use my own ground coffee with this coffee maker?
No, the Senseo Quadrante HD7865/00 is specifically designed for use with Senseo coffee pods and does not accommodate ground coffee.
Is the Senseo Quadrante HD7865/00 compatible with 220V electrical systems?
Yes, this coffee maker is compatible with both 110V and 220V electrical systems, making it suitable for use in various regions.
Can I adjust the temperature of the coffee brewed by the Senseo Quadrante HD7865/00?
No, the temperature is pre-set by the machine for consistent brewing results.
Reference:Senseo Quadrante HD7865/00 Coffee Maker User Manual- device.report