LG 43UH5N-E Digital Signage Owner’s Manual

LG 43UH5N-E Digital Signage

Product Information

Specifications

• Model: 43UH5N-E, 43UH7N-E, 49UH5N-E, 49UH7N-E, 55UH5N-E, 55UH7N-E, 65UH5N-E, 65UH7N-E
• Language: English

Basic

Checking the Accessories
The product comes with the following accessories: Cable Management x2 (depending on country)

Learning the Buttons
The product has the following buttons:

• Power On (Press)
• Quick Menu (Press 1)
• Menu Selection (Press 2)
• Power Off (Press and Hold)
• Volume Control
• Menu Control

To use the buttons:

1. When the monitor is turned on, press the button one time.
2. You can use the function when you control the menu.
3. All running apps will close when you power off the monitor.

Getting Ready

Connecting the IR Sensors
To connect the IR sensors:

1. Connect the cable to the product to receive signals from the remote control.
2. Rotate the IR sensor according to horizontal or vertical use.

Note: Remove the protective cable film before use.

Kensington Lock Device
(This feature applies only to some models.)
The Kensington lock device connector is located on the back of the monitor. For more information on installation and use, refer to the user manual provided with the locking device. Connect the Kensington security system cable between the monitor and a table.

Checking Before Installation

• Installation Orientation
  When installing vertically, rotate the monitor 90 degrees anti-clockwise while facing the front of the screen.

• Installation Location
  Ensure to follow the guide for installing the product indoors or on a wall. Failure to do so may result in product damage.

Precautions for Use

• Dust
  Keep the product away from dust to ensure proper functioning.

• Afterimage
  Be cautious of afterimages on the screen to prevent any issues.

FAQ

Q: Where can I download the latest SuperSign software and manual?
A: Visit https://partner.lge.com to download the latest SuperSign software and manual.

LG Digital Signage
(MONITOR SIGNAGE)

• Please read the user manual before using this product to ensure safe and convenient use. www.lg.com
• Copyright © 2023 LG Electronics Inc. All Rights Reserved.

WARNING – This product is not intended for household use.

BASIC

NOTE

• The accessories provided with your product may vary depending on the model or region.
• Product specifications or contents in this manual may be changed without prior notice due to upgrade of product functions.
• SuperSign Software & Manual
  Visit https://partner.lge.com to download the latest SuperSign software and manual.

Checking the Accessories

Learning the  Buttons
The illustrations may differ depending on the  model.

1. When the monitor is turned on, press the button one time.
2. You can use the function when you control menu.
3. All running apps will close.

Quick Menu

GETTING READY

Connecting the IR Sensors

• Connecting the cable to the product allows it to receive signals from the remote control. Rotate the IR sensor according to horizontal or vertical use.
  • The illustrations may differ depending on the model.
  • Remove the protective cable film before use.

You can hide the IR sensor.

Kensington Lock Device
(This feature applies only to some models.)

• The Kensington lock device connector is located on the back of the monitor. For more information on installation and use, refer to the user manual provided with the locking device.
• Connect the Kensington security system cable between the monitor and a table.

NOTE

• The Kensington lock device is an optional specification.
• This is a general illustration of installation and may look different from the product held by the customer.

CHECKING BEFORE INSTALLATION

We are not responsible for product damage caused by failure to follow the guide.

Installation Orientation

• Using Vertically
  When installing vertically, rotate the monitor 90 degrees anti-clockwise while facing the front of the screen.
  

• Tilt Angle

• Ceiling, Floor Orientation

Installation Location
We are not responsible for product damage caused by failure to follow the guide.

Indoor

• Installing on a Wall
  • 13 mm (0.5 inches) (Slim Wall Mount, optional)
  • 26 mm (1.0 inches) (Normal Wall Mount, optional)

A : 13 mm (0.5 inches) or more

• The warranty will not cover any damage caused by using the product in direct sunlight on the front panel.
• Leave sufficient space around the product so that the ventilation vents of the product are not blocked.

Installing on a Recessed Wall

• A : 13 mm (0.5 inches) or more
• B : 50 mm (1.9 inches) or more
• C : 70 mm (2.7 inches) or more

The warranty will not cover any damage caused by using the product in direct sunlight on the front panel.

Outdoor

• Outdoor Enclosed
• Wall Mount Holder
  • To install the monitor on a wall, attach a wall mount holder (optional) to the back of the monitor.
  • Take caution, and ensure that the wall mount holder (optional) is securely fixed to the monitor and to the wall. The VESA dimensions of the wall mount by model are as follows.

A| B| C D (mm (inches))| E| E Length (Maximum) (mm (inches))
---|---|---|---|---
43UH5N-E
43UH7N-E| LSW240*| 200 x 200 (7.8 x 7.8)| M6| 14 (0.5)
49UH5N-E| | | |
49UH7N-E| | | |
55UH5N-E
55UH7N-E| OLW480*| 300 x 300 (11.8 x 11.8)| M6| 14 (0.5)
65UH5N-E| | | |
65UH7N-E| | | |

A| B| C (mm (inches))| D| D Length (Maximum) (mm (inches))
---|---|---|---|---
43UH5N-E

43UH7N-E

| WB21LM*| 200 (7.8)| M6| 14 (0.5)
49UH5N-E| | | |
49UH7N-E| | | |
55UH5N-E
55UH7N-E| WB21LM*| 300 (11.8)| M6| 14 (0.5)
65UH5N-E| | | |
65UH7N-E| | | |

CAUTION

• Disconnect the power cord first, and then move or install the monitor. Otherwise, it may result in electric shock.
• If the monitor is installed on a ceiling or inclined wall, it may fall and result in injury.
• Damage to the monitor by tightening the screws too tightly may void your warranty.
• Use screws and wall mount plates conforming to VESA standards. Breakage or personal injury due to use or misuse of inappropriate components is not covered by the warranty of this product.

NOTE

• Using screws longer than the indicated depth may damage the inside of the product. Be sure to use the proper length.
• For more information on installation, please refer to the user manual for the wall mount.

PRECAUTIONS FOR USE

Dust
The warranty will not cover any damage caused by using the product in an excessively dusty environment.

Afterimage

• After-image appears when the product is turned off.
  • Pixels may be damaged rapidly if a still image is displayed on the screen for a long period of time. Use the screen- saver function.
  • Switching from a screen with high differences in luminance (black and white or grey) to a darker screen may cause  an afterimage. This is normal due to the display characteristics of this product.
• When the LCD screen is in a still pattern for extended periods of use, a slight voltage difference may occur between the electrodes that operate the liquid crystal (LC). The voltage difference between the electrodes increases over time and tends to keep the liquid crystal aligned in one direction. At this time, the previous image remains, which is called an afterimage.
• Afterimages do not occur when continuously changing images are used but take place when a certain screen is fixed for a long time. The following are operational recommendations for reducing the occurrence of afterimages when using a fixed screen. The maximum recommended time for switching the screen is 12 hours. Shorter cycles are better for preventing afterimages.

Recommended Usage Condition

1. Change the background color and text color at equal intervals.
2. Afterimages occur less when the colors to be changed are complementary to one another.
3. Switch the screen at equal time intervals.
4. Take caution, and ensure that text or images from before the screen change are not left in the same location after the screen change.

PRODUCT SPECIFICATIONS

Without prior notice, all product information and specifications contained in this manual are subject to change to improve the performance of the product.

43/49/55/65UH5N-E

Input/Output Ports|
---|---
Resolution| Recommended Resolution| 3840 x 2160 @ 60 Hz (HDMI1,2,3 / DisplayPort)
This may not be supported on some OS or graphics card types.
Max Resolution
Embedded battery| Applied
Environmental Conditions| Operating Temperature Operating Humidity| 0 °C to 40 °C (32 °F to 104 °F) 10 % to 80 % (Condition for preventing condensation)
Storage Temperature Storage Humidity|

• -20°C to 60°C (-4°F to 140°F) 5 % to 85 % (Condition for preventing condensation)
  

• * Product box packaging storage conditions

NOTE
Video Daisy Chain can be configured through HDMI OUT , and input resolution can support up to  3840 x 2160 at 30 Hz, and it cannot be above 30 Hz. (UH5N-E model only)

43/49/55/65UH7N-E

Input/Output Ports| |
---|---|---
Resolution| Recommended Resolution|

• 3840 x 2160 @ 60 Hz (HDMI1,2 / USB Type-C / DisplayPort)
  

• – This may not be supported on some OS or graphics card types.

Max Resolution
Embedded battery| Applied
Environmental Conditions| Operating Temperature Operating Humidity| 0 °C to 40 °C (32 °F to 104 °F) 10 % to 80 % (Condition for preventing condensation)
Storage Temperature Storage Humidity|

• -20 °C to 60°C (-4 °F to 140 °F) 5 % to 85 % (Condition for preventing condensation)
• * Product box packaging storage conditions

NOTE

• USB-C does not support fast charging. Gender converters for fast charging is also not supported.
• Use a certified USB-C cable (1.5 m (4.9 feet) or less). If you do not do so, the screen may not be displayed or a connection error may occur.
• USB-C port is not supported to DPM (Sleep mode).

43UH5N-E, 43UH7N-E

| Power Voltage| 100-240 V~ 50/60 Hz 1.2 A
---|---|---
Size (Width x Height x Depth) / Weight| 963 mm x 556.2 mm x 29.7 mm / 11.1 kg (37.9 inches x 21.8 inches x 1.1 inches / 24.4 lbs)

49UH5N-E, 49UH7N-E

mm / 13.6 kg (43.1 inches x 24.8 inches x 1.1 inches / 29.9 lbs)_

55UH5N-E, 55UH7N-E

mm / 16.1 kg (48.4 inches x 27.8 inches x 1.1 inches / 35.4 lbs)_

65UH5N-E, 65UH7N-E

mm / 24.2 kg (57.0 inches x 32.6 inches x 1.1 inches / 53.3 lbs)_

HDMI / DisplayPort / USB-C (PC Mode)

Resolution| Horizontal frequency (kHz)| Vertical frequency (Hz)| Remark|
---|---|---|---|---
800 x 600| 37.879| 60.317| HDMI1/2/3, DisplayPort, USB-C
1024 x 768| 48.363| 60
1280 x 720| 44.772| 59.855
1280 x 1024| 63.981| 60.02
1680 x 1050| 65.29| 59.954
1920 x 1080| 67.5| 60
3840 x 2160| 67.5| 30
3840 x 2160| 135| 60

• • HDMI3 : UH5N-E model only.
• • USB-C : UH7N-E model only.

HDMI / DisplayPort (DTV Mode)

Resolution| Horizontal frequency (kHz)| Vertical frequency (Hz)| Remark
---|---|---|---
480/60p| 31.5| 60| HDMI1/2/3, DisplayPort
576/50p| 31.25| 50
720/50p| 37.5| 50
720/60p| 45| 60
1080/50i| 28.1| 50
1080/60i| 33.75| 60
1080/50p| 56.25| 50
1080/60p| 67.432| 59.94
1080/60p| 67.5| 60
2160/30p| 67.5| 30
2160/50p| 112.5| 50
2160/60p| 135| 60

• HDMI3 : UH5N-E model only.

NOTE

• Horizontal frequency: The horizontal interval is the time taken to display one horizontal line. When 1 is divided by the horizontal interval, the number of horizontal lines displayed every second can be tabulated as the horizontal frequency. The unit is kHz.
• Vertical frequency: The product display functions by the screen image changing dozens of times every second like a fluorescent lamp. The vertical frequency or refresh rate is the number of image displays per second. The unit is Hz.

Wireless module (LGSBWAC95) Specifications|
---|---
Wireless LAN (IEEE 802.11a/b/g/n/ac)
Frequency range (MHz)| Output power (Max.) (dBm)
2400 to 2483.5

5150 to 5725

5725 to 5850

| 18.5
18
18
Bluetooth
Frequency range (MHz)| Output power (Max.) (dBm)
2400 to 2483.5| 9

• As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.
• For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the device and the body.
• FCC ID: BEJLGSBWAC95 / IC: 2703H-LGSBWAC95

LICENCE

• Supported licenses may differ by model. For more information of the licenses, visit www.lg.com.
• The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
• Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Vision IQ, Dolby Audio, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.
• The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners.

Supplier’s Declaration of Conformity

Trade Name| LG
Responsible Party| LG Electronics USA, Inc.
Address| 111 Sylvan Avenue, North Building, Englewood Cliffs, NJ 07632
E- mail| lg.environmental@lge.com

The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service.

• MODEL_____
• SERIAL NO.___

This product qualifies for ENERGY STAR®.

• Changing the factory default configuration and settings or enabling certain optional features and functionalities may increase energy consumption beyond the limits required for ENERGY STAR® certification.
• Refer to ENERGYSTAR.gov for more information on the ENERGY STAR® program.

Temporary noise is normal when powering ON or OFF this device.

References

• Homepage | ENERGY STAR
• LG Electronics & Home Appliances | Shop Now | LG USA
• LG B2B Partner Portal

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