COLUMBIA II DB03016 Wood Stove User Manual

June 16, 2024
COLUMBIA II

DB03016 Wood Stove

Product Information

Specifications

  • Model: Columbia II (DB03016)

  • Type of combustion: Non-catalytic

  • Fuel Type: Dry Cordwood

  • Recommended heating area: 500 to 1,800 sq. ft.

  • Overall firebox volume: 1.86 ft3 (0.053 m3)

  • EPA loading volume: 1.44 ft3 (0.041 m3)

  • Maximum burn time: 7 hours

  • Maximum heat output (dry cordwood): 65,000 BTU/h (19 kW)

  • Overall heat output rate: 9,800 BTU/h to 52,200 BTU/h (2.87 kW
    to 15.3 kW)

  • Average overall efficiency (Dry cordwood): 68% (HHV), 73%
    (LHV)

  • Optimum overall efficiency: 76%

  • Optimum heat transfer efficiency: 75% (HHV)

  • Average particulate emissions rate: 2.4 g/h (EPA / CSA
    B415.1-10)

  • Average CO emissions: 103 g/h

Dimensions

Stove Dimensions

  • Width: 24 7/8 inches (632mm)

  • Depth: 12 1/2 inches (316mm)

  • Height: 7 1/2 inches (191mm)

  • Width: 9 3/4 inches (248mm)

  • Depth: 15 3/4 inches (400mm)

  • Height: 23 5/8 inches (601mm)

  • Width: 20 1/4 inches (513mm)

  • Depth: 18 3/8 inches (467mm)

  • Height: 22 1/2 inches (572mm)

Combustion Chamber Dimensions

  • Width: 17 1/4 inches (438mm)
  • Height: 11 7/8 inches (302mm)

General Information

The Columbia II wood stove is a non-catalytic stove designed for
burning dry cordwood. It is recommended for heating areas between
500 to 1,800 sq. ft. The stove has an overall firebox volume of
1.86 ft3 and an EPA loading volume of 1.44 ft3. It has a maximum
burn time of 7 hours and can produce a maximum heat output of
65,000 BTU/h (19 kW) when using dry cordwood.

The stove has an average overall efficiency of 68% (HHV) and 73%
(LHV) when burning dry cordwood. It has an optimum overall
efficiency of 76% and an optimum heat transfer efficiency of 75%
(HHV). The average particulate emissions rate is 2.4 g/h (EPA / CSA
B415.1-10) and the average CO emissions rate is 103 g/h.

Product Usage Instructions

Installation

Before installing the Columbia II wood stove, it is important to
consult with local building or fire officials to ensure compliance
with restrictions and installation inspection requirements in your
local area. Failure to follow these instructions could result in
property damage, bodily injury, or even death.

1. Read the entire manual before installation and use of the
wood stove.

2. Ensure that the stove is installed in a well-ventilated area
and meets all safety regulations and standards.

3. Follow the recommended clearances from combustible materials
as specified in the manual.

4. Install the stove according to the manufacturer’s
instructions and guidelines.

5. Use only approved connector pipes and chimney systems.

6. If installing the stove in an alcove or mobile home, ensure
that it is approved for such installations.

Operation

1. Familiarize yourself with the stove’s controls and features
before operation.

2. Prepare the firebox by placing dry cordwood inside. Do not
overload the firebox.

3. Open the damper to allow for proper airflow.

4. Ignite the fire using an approved fire starter and follow the
recommended ignition procedure.

5. Adjust the air intake controls to achieve the desired burn
rate and temperature.

6. Monitor the stove during operation and ensure that it is
functioning properly.

7. Clean the stove regularly to remove ash and creosote
buildup.

8. Follow maintenance procedures as outlined in the manual to
ensure optimal performance and safety.

FAQ

Q: Is the Columbia II wood stove EPA certified?

A: Yes, the Columbia II wood stove is US Environmental
Protection Agency phase II certified and compliant with the 2020
cord wood standard.

Q: What are the recommended clearances for installation?

A: The recommended clearances from combustible materials can be
found in the manual. It is important to follow these clearances to
ensure safe installation and operation of the stove.

Q: Can the Columbia II wood stove be installed in an alcove or

mobile home?

A: The Columbia II wood stove is approved for alcove
installations. However, it is important to check the manual and
local regulations to determine if it is approved for installation
in a mobile home.

COLUMBIA II
(DB03016 model)

Wood Stove Owner’s Manual
Part 2 of 2
INSTALLATION AND OPERATION REQUIREMENTS

US Environmental Protection Agency phase II certified wood stove compliant
with 2020 cord wood standard

Safety tested according to CAN/ULC S627, UL 1482 and UL 737 standards
by an accredited laboratory.

ENGLISH

CONTACT LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONS AND INSTALLATION INSPECTION REQUIREMENTS IN LOCAL AREA.
READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE OF THIS WOOD STOVE. FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE, BODILY INJURY OR EVEN DEATH.

Printed in Canada

READ AND KEEP THIS MANUAL FOR REFERENCE

46145_IA 2023-09-07

Dealer:
Installer:
Phone Number: Serial Number:
ONLINE WARRANTY REGISTRATION If the unit requires repairs during the warranty period, proof of purchase must be provided. The purchase invoice must be kept. The date indicated on it establishes the warranty period. If it can not be provided, the warranty period will be determined by the date of manufacture of the product. It is also highly recommended to register the warranty online at https://www.drolet.ca/en/warranty/warranty-registration/ Registering the warranty will help to quickly find the information needed on the unit.

TABLE OF CONTENTS
1. CERTIFICATION PLATE ……………………………………………………………………………………………. 4
2. General Information …………………………………………………………………………………………………. 5 2.1 Performances……………………………………………………………………………………………………… 5 2.2 Specifications……………………………………………………………………………………………………… 6 2.3 Dimensions ………………………………………………………………………………………………………… 7 2.4 EPA Loading Procedure ………………………………………………………………………………………… 9 3. Clearances to Combustible Material………………………………………………………………………… 13 3.1 Clearances…………………………………………………………………………………………………………13 4. Floor Protection …………………………………………………………………………………………………….. 20
5. Reducing Wall and Ceiling Clearances Safely ………………………………………………………….. 21 5.1 Shield Construction Rules ……………………………………………………………………………………..21 6. Installation of options on your product…………………………………………………………………….. 24 6.1 Decorative Panels………………………………………………………………………………………………..24 6.2 Optional Fresh Air Intake Kit Installation ……………………………………………………………………25 6.3 Optional Fire Screen Installation …………………………………………………………………………….26 6.4 Optional Blower Installation ……………………………………………………………………………………27 6.5 Optional Thermodisc Installation ……………………………………………………………………………..28 6.6 Log Retainers Installation ………………………………………………………………………………………29 6.7 Air Tubes And Baffle Installation………………………………………………………………………………30 6.8 Mobile Home Installation ……………………………………………………………………………………….32 7. Maintenance/Parts Replacement…………………………………………………………………………….. 33 7.1 Replacement ………………………………………………………………………………………………………33 7.2 Gasket………………………………………………………………………………………………………………34 7.3 Door …………………………………………………………………………………………………………………34 8. Exploded Diagram and Parts List ……………………………………………………………………………. 37
DROLET LIMITED LIFETIME WARRANTY……………………………………………………………………… 40

ENGLISH

Installation and Operation Requirements – Columbia II

Page 3

1. CERTIFICATION PLATE

ENGLISH

Page 4

Installation and Operation Requirements – Columbia II

2. General Information
2.1 Performances Values are as measured per test method, except for the recommended heating area, firebox volume, maximum burn time and maximum heat output.

Model Type of combustion Fuel Type Recommended heating area (sq. ft..)1 Overall firebox volume2 EPA loading volume Maximum burn time1 Maximum heat output (dry cordwood)3
Overall heat output rate (min. to max.)2 4
Average overall efficiency3 (Dry cordwood) Optimum overall efficiency7 Optimum heat transfer efficiency8 Average particulate emissions rate9 Average CO11

Columbia II (DB03016) Non-catalytic Dry Cordwood 500 to 1,800 ft2 (46 to 167 m2) 1.86 ft3 (0.053 m3) 1.44 ft3 (0.041 m3) 7 hours 65,000 BTU/h (19 kW) 9,800 BTU/h to 52,200 BTU/h (2.87 kW to 15.3 kW)

68 % (HHV)5

73 % (LHV)6

76 % 75 % (HHV) 2.4 g/h (EPA / CSA B415.1-10)10 103 g/h

ENGLISH

1 Recommended heating area and maximum burn time may vary subject to location in home, chimney draft,heat loss factors, climate, fuel type and other variables. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature in the designated area in case of a power failure. 2 The overall firebox calculation is an approximation and is not intended to be used for loading. This volume includes a buffer zone to allow an easier fuel insertion, prevent ash spillage and allow the air wash to work properly. 3 The maximum heat output (dry cordwood) is based on a loading density varying between 15 lb/ft3 and 20 lb/ft3. Other performances are based on a fuel load prescribed by the standard. The specified loading density varies between 7 lb/ft³ and 12 lb/ft3. The moisture content is between 19% and 25%. 4 As measured per CSA B415.1-10 stack loss method. 5 Higher Heating Value of the fuel. 6 Lower Heating Value of the fuel. 7 Optimum overall efficiency at a specific burn rate (LHV). 8 The optimum heat transfer efficiency is for the low burn rate and represents the appliance’s ability to convert the energy contained in the wood logs into energy transferred to the room in the form of heat and does not take into account the chemical losses during combustion. 9 This appliance is officially tested and certified by an independent agency. 10 Tested and certified in compliance with CFR 40 part 60, subpart AAA, section 60.534(a)(1(ii) and ASTM E3053-17. Based on EPA letter dated November 1, 2022. 11 Carbon monoxide.

Installation and Operation Requirements – Columbia II

Page 5

2.2 Specifications
Recommended log length Maximum log length1 Flue outlet diameter Recommended connector pipe diameter Type of chimney Minimum chimney height Baffle material Approved for alcove installation Approved for mobile home installation2 Type of door Type of glass Blower Particulate emission standard3 USA standard (Safety) Canada standard (Safety)

16 in (406 mm) east-west 18 in (457 mm) east-west 6 in (150 mm) 6 in (150 mm) ULC-S629, UL 103 HT (2100 °F) 12 feet Vermiculite Yes Yes Simple, glass with cast iron frame Ceramic glass Optional (up to 100 CFM) EPA / CSA B415.1-10 UL 1482, UL 737 CAN/ULC-S627

ENGLISH

1 North-south: ends of the logs visible, East-west: sides of the logs visible. 2 Mobile homes (Canada) or manufactured homes (USA): The US Department of Housing and Urban Development describes “manufactured homes” better known as “mobile homes” as follows; buildings built on fixed wheels and those transported on temporary wheels/axles and set on a permanent foundation. In Canada, a mobile home is a dwelling for which the manufacture and assembly of each component is completed or substantially completed prior to being moved to a site for installation on a foundation and connection to service facilities and which conforms to the CAN/CSAZ240 MH standard.
3 Tested and certified in compliance with CFR 40 part 60, subpart AAA, section 60.534(a)(1(ii) and ASTM E3053-17. Based on EPA letter dated November 1, 2022

Page 6

Installation and Operation Requirements – Columbia II

2.3 Dimensions 2.3.1 Sto1v/e2 Dimensions
1/2

24 7/8″ 632mm 12 1/2″ 316mm
O

O

7 1/2″ 191mm

O

6″ 153mm

Figure 1: Top View

1/4
1

9 3/4″ 248mm 15 3/4″ 400mm

23 5/8″

601mm

20 1/4″

18 3/8″ 513mm

467mm

7 1/2″

191mm

10 7/8″ 276mm
28 1/2″ 724mm 29″ 735mm
ENGLISH

22 1/2″ 572mm 24 1/4″ 25 5/8″ 616mm 650mm
Figure 2: Front View
Installation and Operation Requirements – Columbia II

17 1/2″ 445mm
Figure 3: Side View

Page 7

2.3.2 Combustion Chamber Dimensions
8″ 202mm
17 1/4″ 438mm
Figure 4: Door Opening

ENGLISH
11 7/8″ 302mm

19 5/8″ 498mm

13 1/2″ 343mm

Figure 5: Front View – Combustion Chamber Page 8

Figure 6: Side View – Combustion Chamber Installation and Operation Requirements – Columbia II

2.4 EPA Loading Procedure
The best loading method for efficient and clean combustion with this fireplace is the EPA loading method. The images below show the space in the firebox where the logs are to be placed. It is important to always respect this space and not to put logs in the grid area marked with an X. The marked area is defined by the space between the glass and primary air channel. Leave enough space between the logs for good air circulation. Using more than the usable firebox volume for loading wood will result in poor combustion. The Usable firebox volume of 1.44 ft³ shown below is the one used during EPA emissions certification. The log length recommended for this stove is 16 inches and the EPA testing were done with log length of 16 in. The fuel specie used for the EPA certification was beech.

2.4.1 Air control
The air control is located underneath the ash shelf. To open the air control, push the air control handle completely to the left (High). This will increase the burn rate. To close the air control, push the air control handle completely to the right. This will permit to achieve the lowest possible burn rate.

2.4.2 High burn rate (primary air control open)

X

For Kindling and Start-up fuel configuration refer to the pictures below. Split the start-up fuel log into 6 pieces. Crisscross at 45 degrees the 6 pieces on the brick on 3 rows (From the bottom, first row 2 smallest-second row 2 biggest- third row 2 medium) and leaving some space between each wood pieces. Crisscross at 45 degrees the kindling on the top of the start-up fuel on 3 rows, from biggest to smallest. The kindling is made of between 12-15 small pieces that are about 10% of moisture content. Place newspaper sheets on top of the kindling. Light up the paper and let the door at 90 degrees between one minute and one minute and 30 seconds, then close the door. AXir control is fully open.

ENGLISH

X

X

X

Figure 7: Start-up fuel

Figure 8: Kindling

Figure 9: Newspaper

When there are only faint flames remaining and most of the wood is turned into coal, break ashes and level coal bed. Close the door.

Add High Fire loaX d in an East-West configuration. Put 3 first pieces on the coal bed. Leave about
2 inches of air space between the rear firebrick and the first piece. See Figure 10 and 11 for an example of high burn load inside the firebox. TXhe front (3rd) piece should stand off on the steel
andirons by approximately 1-2 inches. The 2 other pieces should be added on top of the first

Installation and Operation Requirements – Columbia II

Page 9

X
3, stacked in the middle, in an East-West orientation. Let the door open at 90 degrees between one minute and one minute anXd 30 seconds. Close the door, start the blower at maximum speed, and let burn until the weight is down to target.

X

X

Front

Figure 10: Position of the bottom pieces (High burn)

Figure 11: Position of the two top pieces (High burn)

Figure 12: Example high burn load (side view)

For optimal loading of a high fire, take small to medium size fuel pieces (between 2- and 3-inches cross section dimensions approximately) on the bottom and use medium to large size fuel pieces (3.5 to 4.5 inches of cross section dimensions approximately) on top. To make sure combustion is equal, put the biggest piece on top of the first three, at the front of the firebox. See an example of high burn loaXd in the Figure 12 above.

2.4.3 Low buX rn rate
After the high fire, if there is visible yellow flame, close the air control. When the charcoal bed weight is between 14 and 17% of the low fire load weight, turn off the blower, open the door, stir the coals slightly, just enough to have a level plane coal bed, and let the door remain slightly open for 1 minute before loading the low burn test fuel.
For the loading, put 3 first pieces on the coal bed in an East-West orientation. Leave approximately 1 inch of air space between the rear firebrick and the first piece. There should be air space between all pieces. The front (3rd) piece may contact the steel andirons. The 2 top pieces (fourth and fifth) should be added on top of the first 3, slightly angled (10° from the 3 wood pieces at the bottom). The distance between the logs should be approximately 1 inch. See Figure 13 and 14 for an example of low burn load inside the firebox.
For optimal low fire load, use medium to large size fuel pieces (between 4- and 5.5-inches cross section dimensions approximately) on the bottom and use small to medium size fuel pieces (2.5 to 4 inches cross section dimensions approximately) on top. To make sure combustion is equal, put the smallest piece on top of the first three, at the back of the firebox (see Figure 15 for an example of low burn load).

ENGLISH

Page 10

Installation and Operation Requirements – Columbia II

X

X

Front

Figure 13: Position of the bottom pieces (Low burn)

Figure 14: Position of the two top pieces (Low burn)

Figure 15: Example low burn load (side view)

Let the door ajar at 90° until the flames roll on top of the fuel (between 2:00 and 4:00 minutes) and then close the door with the primary air control open. See picture below for rolling flame:

X

ENGLISH

Close the primary air control by small increments (ex: 1/16 of an inch), from ½” to fully closed, between 4 and 15 minutes after the loading period. Before closing further, make sure the flame intensity is increasing or stable. Close the air control completely. Turn ON the blower at maximum speed.

2.4.4 Medium burn rate

After the high fire, if there is visible yellow flame, close the air control. When the charcoal bed weight is between 14 and 17% of the medium fire load weight, turn off the blower, open the door, stir the coals slightly, just enough to have a level plane coal bed, and let the door remain slightly open for 1 minute before loading the medium burn test fuel.

For the loading, put 3 first pieces on the coal bed in an East-West orientation. Leave about 1 to 2 inches of air space between the rear firebrick and the first piece. The front (3rd) piece should stand off from the steel andirons by approximately 1 inch. The 2 top pieces (fourth and fifth) should be added on top of the first 3, slightly angled (10° from horizontal, top view). The distance between the logs should be approximately 1 inch. See Figure 16 and 17 for an example of medium burn load inside the firebox.

For optimal medium fire load, use medium to large size fuel pieces (between 4- and 5.5-inches cross section dimensions approximately) on the bottom and use small to medium size fuel pieces (2.5 to 4 inches cross section dimensions approximately) on top. To make sure combustion is

Installation and Operation Requirements – Columbia II

Page 11

equal, for an

put the sm example of

allest pie medium

ce bu

on rn l

otoaXdp).of

the

first

three,

at

the

back

of

the

firebox

(see

Figure

18

Front

X

X

Figure 16: Position of the bottom pieces (Medium burn)

Figure 17: Position of the two top pieces (Medium burn)

Figure 18: Example medium burn load (side view)

Let the door ajar at 90° until the flames roll on top of the fuel (between 2:30 and 5:00) and then close the door with the primary air control open. See picture below for rolling flame:

X
X

Close the primary air control by small increments (ex: 1/16 of an inch) until reaching the midpoint of air control position, between 4 and 15 minutes after the loading period. Before closing further, make sure the flame intensity is increasing or stable. Turn ON the blower at maximum speed.

ENGLISH

Page 12

Installation and Operation Requirements – Columbia II

3. Clearances to Combustible Material
The clearances shown in this section have been determined by tests according to procedures set out in safety standards CAN/ULC S627 (Canada), UL 1482 (U.S.A.) and UL 737 (U.S.A.). When the stove is installed so that its surfaces are at or beyond the minimum clearances specified, combustible surfaces will not overheat under normal and even abnormal operating conditions.
No part of the stove or flue pipe may be located closer to combustibles than the minimum clearance figures given.
Clearances may only be reduced by means approved by the regulatory authority.
The clearances to combustible walls may be slightly different in Canada and the U.S.A. and may also differ depending on whether single or double wall flue pipe is used. Make sure to choose the correct clearance for the stove location and type of flue pipe.
The clearances of the appliance and the flue pipes must be met individually, meaning the appliance cannot be installed closer to the combustible materials than the single or double wall pipe allows. For a safe way to reduce clearances refer to section”5. Reducing Wall and Ceiling Clearances Safely” of this manual.
3.1 Clearances

APPLIANCE CLEARANCES WITH SINGLE WALL PIPE CONNECTOR

Canada

USA

A

14 ½” (368 mm)

13″ (330 mm)

B

10″ (254 mm)

10″ (254 mm)

C

12″ (305 mm)

12″ (305 mm)

APPLIANCE CLEARANCES WITH DOUBLE WALL PIPE CONNECTOR

Canada

USA

A

7-1/2″ (191 mm) 7-1/2″ (191 mm)

B

10″ (254 mm)

10″ (254 mm)

C

12″ (305 mm)

12″ (305 mm)

If the above clearances are met, then the distances measured from the flue outlet will be:

DISTANCES1 FROM PIPE CONNECTOR WITH SINGLE WALL PIPE CONNECTOR

Canada

USA

D

18″ (457 mm) 16 ½” (419 mm)

E

19″ (483 mm)

19″ (483 mm)

F

20 ¾” (527 mm) 20 ¾” (527 mm)

DISTANCES1 FROM PIPE CONNECTOR WITH DOUBLE WALL PIPE CONNECTORE

Canada

USA

D

11″ (279 mm)

11″ (279 mm)

E

19″ (483 mm)

19″ (483 mm)

F

20 ¾” (527 mm) 20 ¾” (527 mm)

ENGLISH

1 The pipe distances listed in this table refer to the distances obtained when the stove is installed in accordance with the appliance clearances above mentioned.

Installation and Operation Requirements – Columbia II

Page 13

A

D

B 48″
E

CAN US 48″ 36″ 122 cm 92 cm

Flush

F

C

F

Figure 19: Clearances – Top

Figure 20: Clearances – Corner

Ve
Ho
84″ 213 cm
N

ENGLISH

Page 14

Figure 21: Clearances – Side Installation and Operation Requirements – Columbia II

3.1.1 With Heat Shield AC027621
To reduce the clearances of an appliance using a single wall pipe connector, the use of a heat shield certified with the single wall pipe connector to be used as close as 6″ from combustible materials must be used. Only in this case, the same clearances as a certified double wall pipe connector can be used. Refer to the booklet in the screen options to obtain the dimensions to be respected.

APPLIANCE CLEARANCES WITH DOUBLE WALL PIPE CONNECTOR

DISTANCES2 FROM DOUBLE WALL PIPE CONNECTOR

Canada

USA

Canada

USA

A

2 ½” (64 mm)

2 ½” (64 mm)

B

2 ½” (64 mm)

2 ½” (64 mm)

C

2 ½” (64 mm)

2 ½” (64 mm)

D

6″ (152 mm)

6″ (152 mm)

E

11 ½” (292 mm) 11 ½” (292 mm)

F

11 ¼” (286 mm) 11 ¼” (286 mm)

A

D

B 48″
E

CAN US 48″ 36″ 122 cm 92 cm

Flush

F

C

F

If the clearance reduction is on the same side as the door handle, position the stove at a minimum of 6 inches from the side wall (clearance B), otherwise it may be located at the clearance shown in the table above.

ENGLISH

1 Note that to reduce the clearances of an appliance using a single wall pipe connector, the use of a heat shield certified with the single wall pipe connector to be used as close as 6″ from combustible materials must be used. Only in this case, the same clearances as a certified double wall pipe connector can be used. 2 The pipe distances listed in this table refer to the distances obtained when the stove is installed in accordance with the appliance clearances above mentioned.

Installation and Operation Requirements – Columbia II

Page 15

3.1.2 With Lowered Ceiling

APPLIANCE CLEARANCES WITH SINGLE WALL PIPE CONNECTOR

Canada

USA

A

14 ½” (368 mm) 14 ½” (368 mm)

B

12″ (305 mm)

12″ (305 mm)

C

13″ (330 mm)

13″ (330 mm)

L

78″ (1981 mm) 78″ (1981 mm)

Ve Ho

APPLIANCE CLEARANCES WITH DOUBLE

L

WALL PIPE CONNECTOR

Canada

USA

A

9 ½” (241 mm) 9 ½” (241 mm)

B

12″ (305 mm)

12″ (305 mm)

C

13″ (330 mm)

13″ (330 mm)

L

78″ (1981 mm) 78″ (1981 mm)

If the above clearances are met, then the distances measured from the flue outlet will be:

DISTANCES1 FROM PIPE CONNECTOR WITH SINGLE WALL PIPE CONNECTOR

Canada

USA

D

18″ (457 mm)

18″ (457 mm)

E

21″ (533 mm)

21″ (533 mm)

F

21 ¾” (552 mm) 21 ¾” (552 mm)

DISTANCES1 FROM PIPE CONNECTOR WITH DOUBLE WALL PIPE CONNECTOR

Canada

USA

D

13″ (330 mm)

13″ (330 mm)

E

21″ (533 mm)

21″ (533 mm)

F

21 ¾” (552 mm) 21 ¾” (552 mm)

ENGLISH

1 The pipe distances listed in this table refer to the distances obtained when the stove is installed in accordance with the appliance clearances above mentioned.

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Installation and Operation Requirements – Columbia II

3.1.3 With Heat Shield AC02762 and Lowered Ceiling
To reduce the clearances of an appliance using a single wall pipe connector, the use of a heat shield certified with the single wall pipe connector to be used as close as 6″ from combustible materials must be used. Only in this case, the same clearances as a certified double wall pipe connector can be used. Refer to the booklet in the screen options to obtain the dimensions to be respected.

APPLIANCE CLEARANCES WITH DOUBLE WALL PIPE CONNECTOR

Canada

USA

A

2 ½” (64 mm)

2 ½” (64 mm)

B

2 ½” (64 mm)

2 ½” (64 mm)

Ve Ho

C

2 ½” (64 mm)

2 ½” (64 mm)

L

78″ (1981 mm) 78″ (1981 mm)

L

DISTANCES1 FROM PIPE CONNECTOR WITH DOUBLE WALL PIPE CONNECTOR

Canada

USA

D

6″ (152 mm)

6″ (152 mm)

E

11 ½” (292 mm) 11 ½” (292 mm)

F

11 ¼” (286 mm) 11 ¼” (286 mm)

ENGLISH

A

D

B 48″
E

CAN US 48″ 36″ 122 cm 92 cm

Flush

F

C

F

If the clearance reduction is on the same side as the door handle, position the stove at a minimum of 6 inches from the side wall (clearance B), otherwise it may be located at the clearance shown in the table above.

1 The pipe distances listed in this table refer to the distances obtained when the stove is installed in accordance with the appliance clearances above mentioned.

Installation and Operation Requirements – Columbia II

Page 17

3.1.4 Inside a Combustible Alcove See section 3.1 for the single wall pipe installation.

APPLIANCE CLEARANCES WITH DOUBLE WALL PIPE CONNECTOR

Canada

USA

A

12 ½” (318 mm) 12 ½” (318 mm)

B

16″ (406 mm)

16″ (406 mm)

K

48″ (1219 mm)

36″ (914 mm)

L

78″ (1981 mm) 78″ (1981 mm)

DISTANCES1 FROM PIPE CONNECTOR WITH DOUBLE WALL PIPE CONNECTOR

Canada

USA

D

16″ (406 mm)

16″ (406 mm)

E

25″ (635 mm)

25″ (635 mm)

Ve Ho
L

AD

B

B

E

E

K

ENGLISH

3.1.5 Mobile Home

It is strictly forbidden to install a unit with a single wall pipe in a mobile home.

APPLIANCE CLEARANCES WITH DOUBLE WALL PIPE CONNECTOR

DISTANCES1 FROM PIPE CONNECTOR WITH DOUBLE WALL PIPE CONNECTOR

Canada

USA

A

10″ (254 mm)

10″ (254 mm)

B

14 ½” (368 mm) 14 ½” (368 mm)

C

12″ (305 mm)

12″ (305 mm)

Canada

USA

D

13 ½” (343 mm) 13 ½” (343 mm)

E

23 ½” (597 mm) 23 ½” (597 mm)

F

20 ¾” (527 mm) 20 ¾” (527 mm)

1 The pipe distances listed in this table refer to the distances obtained when the stove is installed in accordance with the appliance clearances above mentioned.

Page 18

Installation and Operation Requirements – Columbia II

3.1.6 Mobile Home With Heat Shield AC02762 It is strictly forbidden to install a unit with a single wall pipe in a mobile home.

APPLIANCE CLEARANCES WITH DOUBLE WALL PIPE CONNECTOR

Canada

USA

A

3″ (76 mm)

3″ (76 mm)

B

5″ (127 mm)

5″ (127 mm)

C

3″ (76 mm)

3″ (76 mm)

DISTANCES1 FROM PIPE CONNECTOR WITH DOUBLE WALL PIPE CONNECTOR

Canada

USA

D

6 ½” (165 mm) 6 ½” (165 mm)

E

14″ (356 mm)

14″ (356 mm)

F

11 ¾” (298 mm) 11 ¾” (298 mm)

A

D

B 48″
E

CAN US 48″ 36″ 122 cm 92 cm

Flush

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1 Les distances de tuyau listées dans ce tableau se réfèrent aux distances obtenues lorsque le poêle est installé en accord avec les dégagements de l’appareil mentionnés ci-dessus.

Installation and Operation Requirements – Columbia II

Page 19

4. Floor Protection
This stove is meeting the requirements of CAN/ULC-S627 and is suitable for installation on a combustible floor. However, it must be placed on a non- flammable surface to protect the floor from hot embers that may fall during loading. The floor protection must be a continuous, non combustible material, such as steel with a minimum thickness of 0.015″ (0.38 mm) or ceramic tiles sealed together with grout. Cement board, brick, or any other approved or listed material suited for floor protection. No R factor required. Any type of tile will require a continuous non combustible sheet beneath to prevent the possibility of embers falling through to the combustible floor if cracks or separation should occur in the finished surface. Check local codes for approved alternatives. No protection is required if the unit is installed on a non-combustible floor (ex: concrete).

FLOOR PROTECTION

Canada1

USA

G2

8″ (203 mm)

N/A

H

8″ (203 mm)

N/A

I

18″ (457 mm) From 16″ (406 mm) From

door opening

door opening

J

N/A

8″ (203 mm)

K

40 7/8″ (1038 mm) 31 7/8″ (810 mm)

N3

N/A

See note 3

S

46 ¼” (1175 mm)

36 ¼” (921 mm)

T

32 ¾” (832 mm)

25 5/8″ (651 mm)

U

40 7/8″ (1038 mm) 31 7/8″ (810 mm)

V

66 ¾” (1695 mm)

52 ¼” (1327 mm)

G
H S
J I
K
Figure 22: Floor Protection

V

T

U

Ve
Ho
84″ 213 cm
N

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1 In Canada, to comply with CSA B365, Installation Code for Solid-Fuel-Burning Appliances and Equipment, any combustible covering beneath the appliance and/or within the area extending horizontally at least 450 mm (18 in) beyond the appliance on any side equipped with a door, and at least 200 mm (8 in) beyond the appliance on other sides, shall be protected by a continuous, durable, non-combustible pad that will ember protection. The 450 mm (18 in) ember protection required on any side with a door shall extend for the full width of the appliance plus the 200 mm (8 in) required on each side of the appliance without a door. Where the appliance is installed less than 200 mm (8 in) from a wall, the ember pad need only extend to the base of the wall. An ember pad shall not be placed on top of a carpet unless the pad is structurally supported to prevent displacement and distortion. 2 The floor protection at the back of the stove is limited to the stove’s required clearance if such clearance is smaller than 8 inches (203 mm). 3 Only required under the horizontal section (Ho) of the connector. Must exceed each side of the connector by at least 2 inches (51 mm).

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Installation and Operation Requirements – Columbia II

5. Reducing Wall and Ceiling Clearances Safely
It is often desired to use as little space as possible when installing a wood stove. To do this, it is possible to reduce the clearances safely and install the stove closer to the walls by permanently installing a heat shield between the stove and the flammable material.
The rules for heat shields are sometimes complicated. Read and apply the instructions carefully. Some regions may have different regulations. Consult the local building code or contact the fire department for restrictions, inspection and installation requirements in the area.
Warning: To reduce the clearances of an appliance using a single wall pipe connector, the use of a heat shield certified with the single wall pipe connector to be used as close as 6″ from combustible materials must be used. Only in this case, the same clearances as a certified double wall pipe connector can be used. Refer to the booklet in the screen options to obtain the dimensions to be respected.
5.1 Shield Construction Rules
– Adhesives used in shield construction must not ignite or lose adhesive qualities at temperatures likely to be encountered.
– Mounting hardware which extends from the shield surface into combustibles may be used only at the edges of the shield.
– Mounting hardware must allow full vertical ventilation. A) Minimum clearance between the appliance top and an unshielded combustible ceiling:
51 ½” (1308 mm) B) Shield extension above the appliance: 20″ (500 mm) C) Minimum space behind the shield: 1″ (25 mm). In Canada 7/8″ (21 mm) D) Clearance along the bottom of the shield: minimum 1″ (25 mm) and maximum 3″ (75 mm) E) Minimum clearance along the top of the shield: 3″ (75 mm) F) Mounting hardware must not be located closer than 8″ (200 mm) from the vertical centre line of
the appliance. G) Edge clearance for ceiling shields to side and back walls: 3″ (75 mm) H) Shield extension beyond each side of the appliance: 18″ (450 mm)

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Installation and Operation Requirements – Columbia II

Page 21

Figure 23: Heat shield clearances Figure 25: Heat shield clearances

Figure 24: Heat shield clearances H
H Figure 26: Heat shield clearances

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Page 22

Installation and Operation Requirements – Columbia II

CLEARANCES MAY BE REDUCED BY THESE PERCENTAGES

TYPE OF SHIELD

SIDES AND REAR TOP (CEILING)

CAN / USA CAN / USA USA (%) MIN. USA (%) MIN.

Sheet metal, a minimum of 24 gauge (0.61 mm)

in thickness , spaced out at least 1″ (25 mm)* by

non-combustible spacers

67

12″

50

18″

(305 mm)

(457 mm)

Ceramic tiles, or equivalent non-combustible

material, on non-combustible board spaced

out at least 1″ (25 mm)* by non-combustible 50

18″

33

24″

spacers

(457 mm)

(610 mm)

Ceramic tiles, or equivalent non-combustible

material, on non-combustible board, with a

minimum of 24 gauge (0.61 mm) sheet metal 67

12″

50

24″

backing spaced out at least 1″ (25 mm)* by

(305 mm)

(610 mm)

non-combustible spacers

Brick, spaced out at least 1″ (25 mm)* by noncombustible spacers

50

18″

N/A

N/A

(457 mm)

Brick, with a minimum of 24 gauge (0.61 mm)

sheet metal backing, spaced out at least 1″

(25 mm)* by non-combustible spacers

67

12″

N/A

N/A

(305 mm)

  • In Canada this space can be ” (21 mm)

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Installation and Operation Requirements – Columbia II

Page 23

6. INSTALLATION OF OPTIONS ON YOUR PRODUCT
6.1 Decorative Panels To remove the decorative panel (A), remove the screws (B) and push forward on the panel to unhook it from the bracket.

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Page 24

Installation and Operation Requirements – Columbia II

6.2 Optional Fresh Air Intake Kit Installation The configuration of this appliance do not allow the air intake to be installed underneath the pedestal. It can only be installed on the back.
This mobile home approved stove requires the installation of a fresh air intake kit (A) and an insulated fresh air intake pipe (HVAC type, must meet ULC S110 or UL 181 class 0 or class 1) (B), sold separately. Refer to air intake kit installation instructions for more details.

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Installation and Operation Requirements – Columbia II

Page 25

6.3 Optional Fire Screen Installation
In the United States or in provinces with a particulate emission limit (eg. US EPA), the use of wood stoves with the door open with a rigid firescreen is prohibited. It is prohibited to use this wood stove with a fire screen in a mobile home.

1. Open the door.

2. Hold the fire screen by the two handles and bring it close to the door opening.

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3. Lean the upper part of the fire screen against the top door opening making sure to position the top fire screen brackets behind the primary air deflector.
4. Lift the fire screen upwards and push the bottom part towards the stove then let the fire screen rest on the bottom of the door opening.
Warning: Never leave the stove unattended while in use with the fire screen.

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Installation and Operation Requirements – Columbia II

6.4 Optional Blower Installation A blower, sold separately, can be installed on the stove. 1. Remove the backplate by cutting the knockouts with pliers.
MICRO-JOINTS
2. Screw the blower (A) in place using the screws (B) included in the installation manual. Ensure that the blower’s power cord is not in contact with any surface of the stove to prevent electrical shock or fire damage. Do not run the power cord beneath the stove

ENGLISH

Installation and Operation Requirements – Columbia II

Page 27

6.5 Optional Thermodisc Installation A thermodisc, sold separately, can be installed with the blower. It allows the blower to operate only when the stove is hot enough. See the instructions provided with the thermodisc for more details.
1. Screw the thermodisc (A) with the screws (B) provided on the back of the stove. The electrical cord of the thermodisc should not touch any surface of the stove to avoid electric shock or fire. Do not run the power cord under the stove.

ENGLISH

Page 28

Installation and Operation Requirements – Columbia II

6.6 Log Retainers Installation

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Installation and Operation Requirements – Columbia II

Page 29

6.7 Air Tubes And Baffle Installation 1. Starting with the rear tube, lean and insert the right end of the secondary air tube into the rear
right channel hole. Then lift and insert the left end of the tube into the rear left channel.
2. Align the notch in the left end of the tube with the key of the left air channel hole. Using a « Vise grip » hold the tube and lock it in place by turning the tube as shown. Make sure the notch reaches the end of the key way.

ENGLISH

3. Put the baffle in place. 4. Repeat steps 1 and 2 for the three other tubes. 5. To remove the tubes use the above steps in reverse order.

Page 30

Installation and Operation Requirements – Columbia II

Note that secondary air tubes (B) can be replaced without removing the baffle board (A) and that all tubes are not necessarely identical (look at the part number on the tube).

ENGLISH

A B

Installation and Operation Requirements – Columbia II

Page 31

6.8 Mobile Home Installation Install a plate (L) on each leg and screw it in place with the proper hardware (M).

4x

L

4x

M

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Page 32

Installation and Operation Requirements – Columbia II

7. Maintenance/Parts Replacement
Do not clean the glass when the stove is hot. Do not abuse the glass door by striking or slamming shut. Do not use the stove if the glass is broken.
7.1 Replacement The glass used is a ceramic glass, 5/32″ (4 mm) thick, 16 3/4″L x 9 5/8″H x 10 3/4″H (425 mm x 244 mm x 273 mm), tested to reach temperatures up to 1400º F. If the glass breaks, it must be replaced by a ceramic glass from SCHOTT with the same specification. Contact your dealer to obtain a genuine replacement part.
WARNING : DO NOT USE SUBSTITUTE MATERIALS WHEN REPLACING THE GLASS. To remove or replace the glass (D):

ENGLISH

1. Remove the door (E) from its hinges and lay it on a soft, flat surface.
2. Remove the eight screws (A), the eight glass retainers (B), and the metal frames (C).
3. Remove the glass (D). If it is damaged install a new one in place. The replacement glass must have a gasket all around (see procedure below).
4. Reinstall the glass, being careful to centre the glass in the door and not to over-tightening the retaining screw.
The two main causes of broken door glass are uneven placement in the door and over-tightening the retaining screws.

Installation and Operation Requirements – Columbia II

Page 33

7.2 Gasket The glass gasket is flat, adhesive-backed, woven fibreglass. The gasket must be centred on the edge of the glass.
1. Follow the steps of the previous section to remove the glass. 2. Remove the old gasket and clean the glass thoroughly. 3. Peel back a section of the paper covering the adhesive and place
the gasket on a table with the adhesive side up. 4. Stick the end of the gasket to the middle of one edge, then press the edge of the glass down onto
the gasket, taking care that it is perfectly centred on the gasket. 5. Peel off more of the backing and rotate the glass. The gasket must not be stretched during
installation. 6. Cut the gasket to the required length. 7. Pinch the gasket onto the glass in a U shape, all around the glass.
By following these instructions, the edge clearances are maintain.
7.3 Door
In order for the stove to bur n at its best efficiency, the door must provide a perfect seal with the firebox. The tightness of the door seal can be verified by closing and latching the door on a strip of paper. The test must be performed all around the door. If the paper slips out easily anywhere, either adjust the door or replace the gasket.
7.3.1 Adjustment In order for the stove to burn at its best efficiency, the door must provide a perfect seal with the firebox. Therefore, the gasket should be inspected periodically to check for a good seal. The gasket seal may be improved with a simple latch mechanism adjustment:
1. Remove the split pin by pulling and turning it using pliers. 2. Turn the handle one counterclockwise turn to increase pressure. 3. Reinstall the split pin with a small hammer.

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Page 34

Figure 27: Removing the split pin

Figure 28: Installing the split pin Installation and Operation Requirements – Columbia II

7.3.2 Door Alignment
To align, open the door and loosen the pressures screws located on the lower and upper hinges of the door using a 3/32″ Allen key to free the adjustable hinge rods.

ENGLISH

3/32″
Using a flat screwdriver, turn the adjustable hinge rods in the direction shown to adjust the doors. Tighten all door hinge pressure screws when they are at the desired positions. Configurations 1-2-3-4-5-6, show in which direction these act on the adjustment of the door.
5
6

4

A

1

2

B

3

Installation and Operation Requirements – Columbia II

Page 35

7.3.3 Gasket
It is important to replace the gasket with another having the same diameter and density to maintain a good seal.
1. Remove the door and place it face-down on something soft like a cushion of rags or a piece of carpet.
2. Remove the old gasket from the door. Use a screwdriver to scrape the old gasket adhesive from the door gasket groove.
3. Apply a bead of approximately 3/16″ (5 mm) of high temperature silicone in the door gasket groove. Starting from the middle, hinges side, press the gasket into the groove. The gasket must not be stretched during installation.
4. Leave about ½” long of the gasket when cutting and press the end into the groove. Tuck any loose fibers under the gasket and into the silicone.
5. Close the door. Do not use the stove for 24 hours.

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Page 36

Installation and Operation Requirements – Columbia II

8. Exploded Diagram and Parts List

ENGLISH

Installation and Operation Requirements – Columbia II

Page 37

IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your unit, please provide the model number and the serial number. We reserve the right to change parts due to technology upgrades or availability. Contact an authorized dealer to obtain any of these parts. Never use substitute materials. Use of non-approved parts can result in poor performance and safety hazards.

Item

1 AC07867 2 SE70697 3 AC09185 4 30101 5 AC06500 6 SE24300 7 SE70700
8 AC06400 9 SE70728 10 PL75719 11 SE53585 12 PL70708 13 30507 14 30187 15 30206 16 SE70723 17 30782 18 30094 19 30429 20 AC01299 21 30898 22 PL24098 23 30050 24 30782 25 PL70707 26 SE70709 27 AC01291 28 PL70706 29 SE74167 30 PL70704 31 30154 32 PL70713 33 SE70735
Page 38

Description

Qty

1/2″ CHROME PLATED COIL HANDLE

1

REPLACEMENT HANDLE WITH LATCH KIT

1

DOOR LATCH KIT

1

SPRING TENSION PIN 5/32″Ø X 1 1/2″L

1

SILICONE AND 5/8″ X 8′ BLACK DOOR GASKET KIT (AC-DGKNC)

1

CAST IRON DOOR WITH HANDLE AND GASKET

1

REPLACEMENT GLASS WITH GASKET ESCAPE 1500 16 3/4”W X 9 5/8”H 1 X 10 3/4”H

3/4″ X 6′ x 1/8″ FLAT BLACK SELF-ADHESIVE GLASS GASKET (AC-GGK) 1

GLASS AND MOULDING KIT

1

GLASS FRAME MOULDING

2

GLASS RETAINER KIT WITH SCREWS (12 PER KIT)

1

ASH SHELF

1

BLACK TORX SCREW WITH FLAT HEAD TYPE F 1/4-20 X 3/4″

4

STAINLESS WASHER ID 17/64″ X OD 1/2″

1

ZINC WASHER 5/16″ID X 3/4″OD

1

AIR CONTROL DAMPER ASSEMBLY

1

HEX FLANGE NUT SERRATED 1/4-20 STAINLESS 18-8

1

HEX SCREW WASHER HEAD 1/4-20 X 3/4″ F ZINC TYPE

1

3/8” NICKEL COIL HANDLE

1

RIGID FIRESCREEN

1

ROUND WOODEN BLACK HANDLE

2

BLACK CAST IRON LEG WITH LEVELING BLOT

4

LEVELING BOLT 3/8-16 X 1 1/2″

4

HEX FLANGE NUT SERRATED 1/4-20 STAINLESS 18-8

8

LEFT OR RIGHT LEG SUPPORT

2

ASH DRAWER

1

5″Ø FRESH AIR INTAKE KIT FOR WOOD STOVE ON LEGS

1

DECORATIVE PANEL

2

DOOR HINGE REPLACEMENT KIT

1

BLOWER ADAPTER FOR AC02050

1

BLACK SCREW #10 X 5/8″ QUADREX #2 TYPE A

8

AIR DEFLECTOR

1

REAR HEAT SHIELD ASSEMBLY

1

Installation and Operation Requirements – Columbia II

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Item

34 24096 35 29015 36 29010 37 PL36274 38 21586 39 PL70516 40 AC02055 41 44028 42 44073 43 AC02050 44 60013 45 44085 46 44087 47 44080 48 AC05959 49 SE46145 50 PL75747

Description

Qty

ROUND CAST IRON ASH PLUG

1

4” X 9” X 1 1/4” REFRACTORY BRICK

12

4 1/2″ X 9″ X 1 1/4″ REFRACTORY BRICK

4

3 5/8″ X 5 3/4″ X 1 1/4″ REFRACTORY BRICK

1

18 7/8” X 9 1/2” X 1 1/4” VERMICULITE BAFFLE

1

SECONDARY AIR TUBE

3

QUICK CONNECT THERMODISC

1

CERAMIC THERMODISC F110-20F

1

CROSSFLOW BLOWER 115V-60Hz-39W 100 CFM

1

BLOWER ASSEMBLY WITH VARIABLE SPEED CONTROL (UP TO 100 CFM) 1

POWER CORD 96″ X 18-3 type SJT (50 pcs per carton)

1

RHEOSTAT KNOB

1

RHEOSTAT NUT

1

RHEOSTAT WITHOUT NUT (MODEL KBMS-13BV)

1

METALLIC BLACK STOVE PAINT – 342 g (12oz) AEROSOL

1

COLUMBIA II OWNER’S MANUEL KIT

1

1.7 SERIES SECONDARY AIR TUBE

1

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Installation and Operation Requirements – Columbia II

Page 39

DROLET LIMITED LIFETIME WARRANTY

The warranty of the manufacturer extends only to the original retail purchaser and is not transferable. This warranty covers brand new products only, which have not been altered, modified nor repaired since shipment from the factory. Proof of purchase (dated bill of sale), model name and serial number must be supplied when making any warranty claim to the DROLET dealer.
This warranty applies to normal residential use only. This warranty is void if the unit is used to burn material other than cordwood (for which the unit is not certified by EPA) and void if not operated according to the owner’s manual. Damages caused by misuse, abuse, improper installation, lack of maintenance, over firing, negligence or accident during transportation, power failures, downdrafts, venting problems or underestimated heating area are not covered by this warranty. The recommended heated area for a given appliance is defined by the manufacturer as its capacity to maintain a minimum acceptable temperature in the designated area in case of a power failure.
This warranty does not cover any scratch, corrosion, distortion, or discoloration. Any defect or damage caused by the use of unauthorized or other than the original parts voids this warranty. An authorized qualified technician must perform the installation in accordance with the instructions supplied with this product and all local and national building codes. Any service call related to an improper installation is not covered by this warranty.
The manufacturer may require that defective products be returned or that digital pictures be provided to support the claim. Returned products are to be shipped prepaid to the manufacturer for investigation. Transportation fees to ship the product back to the purchaser will be paid by the manufacturer. Repair work covered by the warranty, executed at the purchaser’s domicile by an authorized qualified technician requires the prior approval of the manufacturer. All parts and labour costs covered by this warranty are limited according to the table below.
The manufacturer, at its discretion, may decide to repair or replace any part or unit after inspection and investigation of the defect. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of any warranted but defective parts. The manufacturer shall, in no event, be responsible for any uncommon, indirect, consequential damages of any nature, which are in excess of the original purchase price of the product. A one-time replacement limit applies to all parts benefiting from lifetime coverage. This warranty applies to products purchased after March 1st 2019.

DESCRIPTION
Combustion chamber (welds only) and cast iron door frame. Surrounds, heat shields, ash drawer, steel legs, pedestal, trims (aluminum extrusions), plating (defective manufacture), and convector air-mate. Removable stainless steel combustion chamber components, secondary air tubes, deflectors, and supports. Glass retainers, handle assembly, and air control mechanism. Carbon steel combustion chamber components, vermiculite baffle, and C-Cast baffle. Standard blower, heat sensors, switches, rheostat, wiring, and other controls. Optional blower, paint (peeling), ceramic glass (thermal breakage only), ceramic fibre blankets, gaskets, insulation, and other options. Firebricks. All parts replaced under the warranty.
*Subject to limitations above. **Picture required.

WARRANTY APPLICATION* PARTS LABOUR Lifetime 3 years 5 years 3 years

5 years

N/A

3 years 2 years 1 year 1 year

1 year N/A
1 year N/A

N/A

N/A

90 days

N/A

Labour cost and repair work to the account of the manufacturer are based on a predetermined rate schedule and must not exceed the wholesale price of the replacement parts. Shall your unit or a component be defective, contact immediately your DROLET dealer. To accelerate processing of your warranty claim, make sure to have on hand the following information when calling:

· Your name, address and telephone number;

· Serial number and model name as indicated on the

· Bill of sale and dealer’s name;

nameplate fixed to the back of your unit;

· Installation configuration;

· Nature of the defect and any relevant information.

Before shipping your unit or defective component to our plant, you must obtain an Authorization Number from your DROLET dealer. Any merchandise shipped to our plant without authorization will be refused automatically and returned to the sender.

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Page 40

Installation and Operation Requirements – Columbia II

This document is available for free download on the manufacturer’s website. It is a copyrighted document. Resale is strictly prohibited. The manufacturer may update this document from time to time and cannot be responsible for problems, injuries, or damages arising out of the use of information contained in any document obtained from unauthorized sources.

Stove Builder International inc. 250, rue de Copenhague, St-Augustin-de- Desmaures (Québec) Canada G3A 2H3 1-877-356-6663 https://www.drolet.ca/us/en/ tech@sbi-international.com

References

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